Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395892 Views

546 replies

35 likes

Account
Free
  • 395892 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8450 Views

0 replies

7 likes

  • 8450 Views
  • 0 replies
  • 7 likes

Spotify keeps going offline/logging off

Hi there. My Spotify keeps logging off almost every day and I have to relog every time, then I have to re download all songs I already did download the day before.This has been a huge problem for me since the last 4-5 updates, but, before that, I've ...

Casual Listener

Hi there.    My Spotify keeps logging off almost every day and I have to relog every time, then I have to re download all songs I already did download the day before. This has been a hug...

350 Views

0 replies

1 likes

  • 350 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify links in Facebook Messenger open in browser player, not Spotify App

If a friend uses Share/Facebook Messenger in Spotify to send a link to me, when I the click it, lets me choose between playing thesong in the browser player or to download and install the Spotify app (which I already have). How can I make shared Spot...

Regular

If a friend uses Share/Facebook Messenger in Spotify to send a link to me, when I the click it, lets me choose between playing  thesong in the browser player or to download and install the Spoti...

Ivan

Spotify Legend

8621 Views

4 replies

4 likes

  • 8621 Views
  • 4 replies
  • 4 likes

How to stop or pause SpotifyAppRemote media player?

PlanFree/PremiumIndia Device(All Android Device)Operating System(Android) My Question or IssueHi, I have implemented SpotifyAppRemote Api with my application. I have to playing playlist with spotifyAppRemote Api, I need to stop remote media player fr...

Visitor

Plan Free/Premium India   Device (All Android Device) Operating System (Android)   My Question or Issue Hi, I have implemented SpotifyAppRemote Api with my application. I have to ...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify stops playing randomly

I have a Samsung Note 9 with the latest update of Spotify and I'm using some Powerbeats 3 connected wirelessly through my phone. The issue is that as I'm listening to my music, spotify will just stop playing through my headphones, however when I chec...

Visitor

I have a Samsung Note 9 with the latest update of Spotify and I'm using some Powerbeats 3 connected wirelessly through my phone.   The issue is that as I'm listening to my music, spotify will ...

Ivan

Spotify Legend

4884 Views

6 replies

0 likes

  • 4884 Views
  • 6 replies
  • 0 likes

How to launch an Android Intent to search for and play a song on the Spotify app

I'm developing an application and would like to launch the Spotify app and have it search for and play a song. The following command line works with Google Play Music but not with Spotify: adb shell am start -a "android.media.action.MEDIA_PLAY_FROM_S...

Newbie

I'm developing an application and would like to launch the Spotify app and have it search for and play a song.  The following command line works with Google Play Music but not with Spotify: &nb...

2655 Views

0 replies

0 likes

  • 2655 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect to Chromecast audio anymore

PlanPremiumCountryAustria DeviceHuawei P10 Lite (my account)Huawei Mate 20 Lite (account of my wife) Operating SystemAndroid 8, Spotify: 8.5.11.762Android 9, Spotify: 8.5.11.762 My Question or IssueChromecast Audio worked yesterday, but today it just...

Casual Listener

Plan Premium Country Austria   Device Huawei P10 Lite (my account) Huawei Mate 20 Lite (account of my wife)   Operating System Android 8, Spotify: 8.5.11.762 Android 9, Spotify: ...

ttmitcham

Newbie

45255 Views

39 replies

26 likes

  • 45255 Views
  • 39 replies
  • 26 likes

Sleep timer unavailable when offline

PlanPremiumCountryGermanyDeviceSamsung S8+Operating SystemAndroid My Question or IssueWhen Spotify cannot reach servers the song menu is unavailable when in song view, meaning you cannot set a sleep timer. I am having trouble recreating it unfortunat...

Newbie

  Plan Premium Country Germany Device Samsung S8+ Operating System Android   My Question or Issue When Spotify cannot reach servers the song menu is unavailable when in song view...

1037 Views

0 replies

1 likes

  • 1037 Views
  • 0 replies
  • 1 likes

Consistently plays the same wrong track.

PlanPremiumCountryUKDevice(Samsung S7 Edge and OnePlus 7 Pro)Operating System(Android 9 and 10) My Question or IssueWhen the bug manifests, whatever I try to play, the phone plays the same wrong track - "Do it again - Remastered 2001 by The Beach Boy...

Newbie

Plan Premium Country UK Device (Samsung S7 Edge and OnePlus 7 Pro) Operating System (Android 9 and 10)   My Question or Issue When the bug manifests, whatever I try to play, the phone ...

439 Views

0 replies

0 likes

wrong track
  • 439 Views
  • 0 replies
  • 0 likes

Solved!! Random songs play over my selections

When trying to play my podcasts or songs it will play them for a few seconds then start trying to play songs that i didn't select or have in any of my lists. It is persistent in always trying to play these songs so I can't listen to what I want.I did...

Visitor

When trying to play my podcasts or songs it will play them for a few seconds then start trying to play songs that i didn't select or have in any of my lists. It is persistent in always trying to play...

Emilia_8

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Mobile: play, shuffle folders

Hey! I really like the folders function but I am not able to use it on my android. The option to play the entire folder doesn't seem te be there. What do I do?Thanks!PlanPremiumCountryBelgiumDevicesamsung

Visitor

Hey!   I really like the folders function but I am not able to use it on my android. The option to play the entire folder doesn't seem te be there. What do I do? Thanks! Plan Premium Count...

Emilia_8

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

In car Bluetooth - audio stuttering

PlanFamily PremiumCountryUKDeviceHuawei P20 ProOperating SystemAndroid 9.1.0.371Vehicle BluetoothNissan X-trail 2017 My Question or IssueFor the last few months audio whilst using Bluetooth in my car is stuttering and making Spotify unusable. I've tr...

Visitor

Plan Family Premium Country UK Device Huawei P20 Pro Operating System Android 9.1.0.371 Vehicle Bluetooth Nissan X-trail 2017   My Question or Issue For the last few months audio whi...

740 Views

0 replies

1 likes

  • 740 Views
  • 0 replies
  • 1 likes

Queue re-shuffles when connecting to car bluetooth.

PlanPremium FamilyCountryUSADevice(Samsung Galaxy s10+)Operating System(Android 10) My Question or IssueI've been having this issue now for months where the queue I've build up resets when I connect to Bluetooth in my car and it only happens in a car...

Casual Listener

Plan Premium Family Country USA Device (Samsung Galaxy s10+) Operating System (Android 10)   My Question or Issue I've been having this issue now for months where the queue I've build ...

497 Views

0 replies

3 likes

  • 497 Views
  • 0 replies
  • 3 likes

Spotify does not reliably change the display to show the next song

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10e My Question or IssueThe in-app display with artwork in the middle and the bar showing elapsed time on the bottom will not reliably change when a song ends and the next one begins. I have notice...

Visitor

Plan Premium Country United States Device Samsung Galaxy S10e   My Question or Issue The in-app display with artwork in the middle and the bar showing elapsed time on the bottom will not...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Why is Behind the Lyrics forced and not an option?

PlanPremiumCountryUSADeviceOnePlus 7 ProOperating SystemAndroid 9 My Question or IssueWhy is Behind the Lyrics forced and not an option like it was before? Doesn't make sense why a partnership with Genius has to be forced down Premium paying customer...

Newbie

Plan Premium Country USA Device OnePlus 7 Pro Operating System Android 9   My Question or Issue Why is Behind the Lyrics forced and not an option like it was before? Doesn't make sense...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

can't play songs on tablet

I have installed tablet on my car but i can't stream any songs from spotify. when i select song it shows it is starting, but then the song just disappears. i can't even download songs. when i factory reset the tablet it will let me use spotify for ma...

Visitor

I have installed tablet on my car but i can't stream any songs from spotify. when i select song it shows it is starting, but then the song just disappears. i can't even download songs. when i factory...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Shuffle Keeps repeating certain songs

Hello everyone, ich have a problem for some time. When im listening to a playlist, it kinda repeats some songs more often then other ( in shuffle mode).For example, new songs in my library never ever get played, just older song. Is shuffle really ran...

Visitor

Hello everyone,  ich have a problem for some time. When im listening to a playlist, it kinda repeats some songs more often then other ( in shuffle mode).For example, new songs in my library nev...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Play Queue

PlanPremiumCountry UK My Question or Issue:Is there a way to recover a queue? I accidentally played a song half way down my queue and lost all the songs I had queued before that song. Is it recoverable?

Newbie

  Plan Premium Country UK     My Question or Issue: Is there a way to recover a queue? I accidentally played a song half way down my queue and lost all the songs I had queued be...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Spotify android app ridiculously slow

PlanPremiumCountryUKDevice Samsung Galaxy 9+Operating SystemAndroid 9 It has been a few months now that the spotify app on my phone has been ridiculously slow and lagy the problem started on my galaxy s7 and continued on my s9+ it has gotten to the p...

Casual Listener

  Plan Premium Country UK Device  Samsung Galaxy 9+ Operating System Android 9   It has been a few months now that the spotify app on my phone has been ridiculously slow and ...

x6060x

Newbie

801 Views

1 replies

4 likes

  • 801 Views
  • 1 replies
  • 4 likes

Podcast stop playing and rewind when resumed

When I play a podcast it often stops playing and when I resume it rewinds back a random amount of time. This never occurs when listening to music. I have tried the following playing while on WIFI and using my data as well as the "Sign out everywhere"...

Visitor

When I play a podcast it often stops playing and when I resume it rewinds back a random amount of time. This never occurs when listening to music. I have tried the following playing while on WIFI and...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

No access to the repeat button

I am on the free plan. I am in Canada. Brand new Samsung S10 e. I have no access to the repeat button. The only buttons I have access to or the like and the hide buttons. Even if I go up to the three dots in the upper right there is nothing there tha...

Visitor

I am on the free plan. I am in Canada. Brand new Samsung S10 e. I have no access to the repeat button. The only buttons I have access to or the like and the hide buttons. Even if I go up to the three...

Emilia_8

Community Legend

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes