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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryGermanyDeviceSmartphone, Fire HD10Operating SystemAndroid My Question or IssueWhen I play a saved Album, Spotify can not connect to Heos or Alexa. For a few weeks I'm waiting for a fix, and it makes me feel bad.
Plan Premium Country Germany Device Smartphone, Fire HD10 Operating System Android My Question or Issue When I play a saved Album, Spotify can not connect to Heos or Alexa. F...
665 Views
0 replies
1 likes
The Android app is very slow at showing songs or playlists this is both on wifi and Mobile net.It will often think for 30sec. 1 ½ min just trying to slow my playlists or the songs in the playlist and cant just open the app and say i wanna listen to a...
The Android app is very slow at showing songs or playlists this is both on wifi and Mobile net. It will often think for 30sec. 1 ½ min just trying to slow my playlists or the songs in the playlist a...
Newbie
2855 Views
5 replies
4 likes
PlanPremiumCountryUKDeviceHuawei P20 proOperating System My Question or IssueWhen I go to play a certain artist I get the message that the song is unavailable. All others play fine and it worked fine earlier today. Tried clearing cache, uninstall and...
Plan Premium Country UK Device Huawei P20 pro Operating System My Question or Issue When I go to play a certain artist I get the message that the song is unavailable. ...
Community Legend
655 Views
1 replies
0 likes
PlanPremium-FamilyCountryFranceDeviceXiaomi Redmi S2Operating SystemAndroid 9 MUI 10 My Question or IssueWhen I'm listening to music, Spotify randomly close when I'm not on the application, I've tried everything I guess, deleting the cache, reinstall...
Plan Premium-Family Country France Device Xiaomi Redmi S2 Operating System Android 9 MUI 10 My Question or Issue When I'm listening to music, Spotify randomly close when I'm no...
Spotify Legend
71914 Views
14 replies
2 likes
PlanPremiumCountryUKDeviceSamsung s10 My Question or IssueOnly sometimes when my phone locks my music stops playing. Even when connected to bluetooth devices. The second I light my phone up it starts playing. Phone and spotify both up to date.Anyone ...
Plan Premium Country UK Device Samsung s10 My Question or Issue Only sometimes when my phone locks my music stops playing. Even when connected to bluetooth devices. The second ...
Community Legend
1529 Views
5 replies
1 likes
PlanPremiumCountryUkDeviceSamsung galaxy s7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe query to retrieve podcast episodes is really slow (takes 30+ seconds for me). Steps to reproduce:Click "Your Library" on bottom...
Plan Premium Country Uk Device Samsung galaxy s7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The query to retrieve podcast episodes is really s...
Casual Listener
1932 Views
2 replies
2 likes
PlanPremiumCountryBrazilDeviceGalaxy J8Operating SystemAndroid 9 My Question or IssueWhen i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower the volume but won't pause the song, making it very hard to hear the audio....
Plan Premium Country Brazil Device Galaxy J8 Operating System Android 9 My Question or Issue When i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower...
Moderator
1559 Views
3 replies
0 likes
PlanPremiumCountryUKMobileHuawei P20 proOSEMUI 9 / Windows 10Firewall s/wCOMODO Firewall, my AV doesn't block thisQuestionI've been syncing a bunch of local songs to my phone, which requires me to disable my software firewall. That's fine, but I migh...
Plan Premium Country UK Mobile Huawei P20 pro OS EMUI 9 / Windows 10 Firewall s/w COMODO Firewall, my AV doesn't block this Question I've been syncing a bunch of local songs to my phone, w...
Casual Listener
2592 Views
4 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung A50Operating SystemAndroid 9 My Question or IssueAfter a fresh restart of my mobile phone, Spotify starts re-downloading all songs new. My standard setup is thst the music gets saved on my external SD card. I ha...
Plan Premium Country Germany Device Samsung A50 Operating System Android 9 My Question or Issue After a fresh restart of my mobile phone, Spotify starts re-downloading all songs new....
Community Legend
667 Views
1 replies
0 likes
PlanPremiumDeviceSamsung Galaxy A3 and Nokia 4.2Operating SystemAndroid 8.1 (?) and 9 Takes insanely long to open app, like two or three minutes. And quite often the app says to go online despite actually streaming music at the same time. It's been l...
Plan Premium Device Samsung Galaxy A3 and Nokia 4.2 Operating System Android 8.1 (?) and 9 Takes insanely long to open app, like two or three minutes. And quite often the app says to go...
Community Legend
1211 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S6 Edge +Operating SystemAndroid 7.0 (Nougat) My Question or IssueEvery time I use the Spotify Voice, it restarts the app immediately after I say a voice command. It recognizes what I am saying and inputs it,...
Plan Premium Country USA Device Samsung Galaxy S6 Edge + Operating System Android 7.0 (Nougat) My Question or Issue Every time I use the Spotify Voice, it restarts the app imme...
554 Views
0 replies
1 likes
PlanPremiumCountrySingapore DeviceSony XZ Premium G8142Operating SystemAndroid 9 built 47.2.A.10.107 My Question or IssueSince my last update I can't skip songs, Please have a look at how it used to be before the update and after the update.Obviously...
Plan Premium Country Singapore Device Sony XZ Premium G8142 Operating System Android 9 built 47.2.A.10.107 My Question or Issue Since my last update I can't skip songs,...
Community Legend
1717 Views
2 replies
0 likes
PlanPremiumCountryIndonesiaDeviceSamsung Galaxy A5 (2017)Operating SystemAndroid 8.0.0 (Oreo) My Question or IssueThere's no option for sharing songs to Instagram story in my Spotify app (Updated to the latest one ver 8.5.26.1031) and my Instagram al...
Plan Premium Country Indonesia Device Samsung Galaxy A5 (2017) Operating System Android 8.0.0 (Oreo) My Question or Issue There's no option for sharing songs to Instagram story ...
Casual Listener
1625 Views
4 replies
0 likes
I'm not sure what it's called but the dashboard feature that let's you swipe up to view the song, access the queue and see the length/portion of the song you're listening to can't be accessed anymore. Using Android and the version of Spotify that upd...
I'm not sure what it's called but the dashboard feature that let's you swipe up to view the song, access the queue and see the length/portion of the song you're listening to can't be accessed anymore...
360 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or IssueWhen I attempt to go to album radio on albums with songs by differnt artists (Movie or videogame soundtracks mostly) spotify freezes and crashes. I've noticed that...
Plan Premium Country USA Device Google Pixel 2 Operating System Android 9 My Question or Issue When I attempt to go to album radio on albums with songs by differnt artists (Movie or ...
298 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceKindle Fire 8Operating SystemAndroid My Question or IssueWhen I use Spotify on my Fire, certain songs will stop. I hit play and it will play for about a second then stop again. I've cleared cache, restarted, tried different...
Plan Premium Country USA Device Kindle Fire 8 Operating System Android My Question or Issue When I use Spotify on my Fire, certain songs will stop. I hit play and it will play for ab...
513 Views
0 replies
0 likes
I have an Android Pixel 1. My phone recently updated to Android 10 and now I get clicks and pops when listening to Spotify using wired headphones. It's very annoying and almost makes listening to music intolerable. I am a Premium Family member in the...
I have an Android Pixel 1. My phone recently updated to Android 10 and now I get clicks and pops when listening to Spotify using wired headphones. It's very annoying and almost makes listening to mus...
341 Views
0 replies
0 likes
PlanPREMIUMCountryUSADevice Samsung Galaxy 9Operating SystemAndroid My Question or IssueUpdate 2019. Mobil version of this app still sucks for the most part. I have full wifi at work in Silicon Valley and still takes forever to load lists of songs an...
Plan PREMIUM Country USA Device Samsung Galaxy 9 Operating System Android My Question or Issue Update 2019. Mobil version of this app still sucks for the most part. I h...
Casual Listener
732 Views
3 replies
0 likes
PlanPremiumOperating SystemAndroid My Question or IssueI have a Playlist with about 300 Songs, and sometime i would like to delete the played Song. Most of the Time i use Shuffle play and then i must search the entire Playlist to find the Song becaus...
Plan Premium Operating System Android My Question or Issue I have a Playlist with about 300 Songs, and sometime i would like to delete the played Song. Most of the Time i use Shuffl...
Newbie
1090 Views
4 replies
2 likes
PlanPremiumCountrySwitzerlandDeviceXiaomi Redmi Note 8 ProOperating SystemMIUI Global 10.4.4 My Question or Issue My Spotify always crashes if I press the song settings (or long on the song), to add it into my playlist or in my queue for example. I'v...
Plan Premium Country Switzerland Device Xiaomi Redmi Note 8 Pro Operating System MIUI Global 10.4.4 My Question or Issue My Spotify always crashes if I press the song setting...
Spotify Legend
32781 Views
98 replies
79 likes
