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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195351 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195351 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536850 Views

78 replies

3 likes

  • 536850 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441291 Views

565 replies

37 likes

Account
Free
  • 441291 Views
  • 565 replies
  • 37 likes

Superuser Contribution Unable to find own playlist on own account

PlanFree/PremiumCountry LATVIA Device(Samsung Galaxy S7) My Question or IssueHi,I am unable to find my own playlist on my own account. I am able to view it when I search for it and it says the playlist is made by me also, but I can only 'preview' it ...

Visitor

Plan Free/Premium Country  LATVIA  Device (Samsung Galaxy S7)   My Question or Issue Hi, I am unable to find my own playlist on my own account. I am able to view it when I sea...

Ivan

Spotify Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs cannot be deleted from a Playlist

Hello, Its very annoying that when you play a song in android that is part of your playlist, its not possible to delete it straight away from the playlist. See attachment below. I must go back to the playlist and scroll down to hundreds of songs in o...

Visitor

Hello,   Its very annoying that when you play a song in android that is part of your playlist, its not possible to delete it straight away from the playlist. See attachment below. I must go ba...

Katerina

Spotify Legend

636 Views

3 replies

0 likes

  • 636 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why am I suddenly not online?

PlanPremiumCountryNew ZealandDeviceMoto G4 plusOperating SystemAndroid 8.1.0 My Question or IssueI am suddenly unable to add a song to a playlist, as it tells me "Go online to see menu". I did not change any settings from my previous use.In my settin...

Regular

  Plan Premium Country New Zealand Device Moto G4 plus Operating System Android 8.1.0   My Question or Issue I am suddenly unable to add a song to a playlist, as it tells me...

Katerina

Spotify Legend

784 Views

1 replies

1 likes

  • 784 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify stop when there is another sound

Hello everyone!! I just create this topic since i didn't see another one. Someone knows how can i evoid that Spotify stop when i'm watching a video or Instagram video, Twitter video ect..? I want Spotify don't stop the music. Thanks. Regards.Ale.

Casual Listener

Hello everyone!! I just create this topic since i didn't see another one.   Someone knows how can i evoid that Spotify stop when i'm watching a video or Instagram video, Twitter video ect..? I...

AlePugliese

Casual Listener

571 Views

2 replies

1 likes

  • 571 Views
  • 2 replies
  • 1 likes

I can not use landscape mode on current playing with 1380x800 resolition lenovo m8 tablet.

PlanPremiumCountryTurkey Operating System(Android.) My Question or IssueI can not use Spotify landscape mode (attached page). I can use landscape mode other page of Spotify . Page turn itself to vertical when i choose curent song page. Lenovo m8 tabl...

Visitor

Plan Premium Country Turkey   Operating System (Android.)   My Question or Issue I can not use Spotify landscape mode (attached page). I can use landscape mode other page of Spot...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Launch Spotify while phone is locked Android

haven't a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the day and it would be very convenient to be able to say...

Casual Listener

haven't a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the da...

634 Views

0 replies

0 likes

Android
Other
  • 634 Views
  • 0 replies
  • 0 likes

Superuser Contribution Starting Spotify with Android phone locked

I have a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the day and it would be very convenient to be able to say ...

Casual Listener

I have a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the day...

Ppeter78

Casual Listener

1196 Views

2 replies

0 likes

  • 1196 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify changes playlists alone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Petya

Community Legend

753 Views

1 replies

0 likes

Spotify App Android
  • 753 Views
  • 1 replies
  • 0 likes

Superuser Contribution My downloads are getting removed after every day end!!

PlanPremiumCountry: India DeviceGalaxy A30 With Android 10 One UI 2.0Operating System(Android 10) My Question or IssueHello everyone, this is the first time I'm approaching the largest community on spotify after getting no resolution from Spotify sup...

Visitor

Plan Premium Country: India   Device Galaxy A30 With Android 10 One UI 2.0 Operating System (Android 10)   My Question or Issue Hello everyone, this is the first time I'm approach...

Petya

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waiting to download. Driving me mad. Only seems to be this album

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Petya

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I close Spotify app?

PlanPremiumCountryUKDeviceHuawei P-Smart 2019Operating SystemAndroid Version 9 My Question or IssueThis question has been marked as solved in a previous post but the answer only tells you how to log out. All I'd like to know how to close the Spotify ...

Visitor

Plan Premium Country UK Device Huawei P-Smart 2019 Operating System Android Version 9   My Question or Issue This question has been marked as solved in a previous post but the answer o...

Petya

Community Legend

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download to SD card

PremiumHungaryHuawei P9 lite 2017Android 8.0.0 Hi there. I just recognized, that my internal storage is full, because all my music was downloaded there. I checked the settings on the phone, and the default place is he memory card for downloads.Within...

Visitor

Premium Hungary Huawei P9 lite 2017 Android 8.0.0   Hi there.  I just recognized, that my internal storage is full, because all my music was downloaded there. I checked the settings o...

Petya

Community Legend

4058 Views

1 replies

1 likes

  • 4058 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify connected to Facebook crashing

PlanPremiumCountryUSADevicePixel 4XL, Note 9, Chromebook plus, Tab aOperating SystemAndroid 10, 9, Chrome OS. Windows 10 My Question or IssueSpotify crashes when trying to login. I have logged into a free account after I reset cache and cleared stora...

Newbie

Plan Premium Country USA Device Pixel 4XL, Note 9, Chromebook plus, Tab a Operating System Android 10, 9, Chrome OS. Windows 10   My Question or Issue Spotify crashes when trying to lo...

Petya

Community Legend

1179 Views

1 replies

0 likes

  • 1179 Views
  • 1 replies
  • 0 likes

Solved!! Offline Downloaded Songs Disappear

Hello, I've been using Spotify for about 2 years now with few issues. My current problem is that my downloaded music is made unavailable offline after parking at work. I recently, 3 weeks ago, downloaded Android 5.0 for my Nexus 5. I had no issues wi...

Newbie

Hello,   I've been using Spotify for about 2 years now with few issues. My current problem is that my downloaded music is made unavailable offline after parking at work.   I recentl...

EarHax

Music Fan

3735 Views

2 replies

7 likes

  • 3735 Views
  • 2 replies
  • 7 likes

Bluetooth Controls dont work

PlanPremiumCountryGermanyDeviceOnePlus 5TOperating SystemAndroid 9 Pie My Question or IssueUsing Spotify and a car radio with bluetooth support, I cannot skip tracks or control spotify in any way.If I let the song play before I have a bluetooth conne...

Newbie

Plan Premium Country Germany Device OnePlus 5T Operating System Android 9 Pie   My Question or Issue Using Spotify and a car radio with bluetooth support, I cannot skip tracks or contr...

485 Views

0 replies

0 likes

Android
bluetooth
  • 485 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffling since the update

I updated the app in Google Play yesterday and since then, I cannot shuffle my songs. Shuffles plays them in order. I am using a Pixel 3xl.

Visitor

I updated the app in Google Play yesterday and since then, I cannot shuffle my songs. Shuffles plays them in order. I am using a Pixel 3xl.    

Ivan

Spotify Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Android TV Login Failed

PlanPremiumCountryJapan DeviceAndroid TVOperating SystemAndroid My Question or IssueHi, I use com.spotify.tv.android on my Android TV. From yesterday, I can't login it. When I click login button do nothing, and no error message on login page. I'm a A...

Casual Listener

Plan Premium Country Japan   Device Android TV Operating System Android   My Question or Issue Hi, I use com.spotify.tv.android on my Android TV.  From yesterday,...

teitoujp

Casual Listener

1807 Views

4 replies

1 likes

  • 1807 Views
  • 4 replies
  • 1 likes

Unable to download certain local files to Android - only when songs were removed?

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy S9+Operating SystemAndroid 9 Pie My Question or IssueI have been attempting to download an album that I have saved as mp3s (Wilder Child of a Thousand Suns by Barely Blind) onto my phone ...

Visitor

Plan Premium Country United States of America Device Samsung Galaxy S9+ Operating System Android 9 Pie   My Question or Issue I have been attempting to download an album that I have sa...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

My Alexa doesnt find my self maded Playlist

PlanPremiumCountryGermanyDeviceSamsung S9+Operating SystemAndroid Oreo My Question or IssueHi my name ist Thomas.I created a Playlist called "klausthomas"i want that alexa when i say "Alexa, READ"I created a Routine.First he dimm the light and then h...

Casual Listener

Plan Premium Country Germany Device Samsung S9+ Operating System Android Oreo   My Question or Issue Hi my name ist Thomas. I created a Playlist called "klausthomas" i want that alex...

565 Views

0 replies

0 likes

Alexa
Spotify
  • 565 Views
  • 0 replies
  • 0 likes

Saved/downloaded albums broken up in artist tab

PlanPremiumCountryUSDevicePixel 3 XLOperating SystemAndroid 9 My Question or IssueWhen I go to the "Artists" tab in "Your Music" and select an artist whose albums I have downloaded, sometimes the album is broken up multiple times, with either 1 or 2 ...

Casual Listener

Plan Premium Country US Device Pixel 3 XL Operating System Android 9   My Question or Issue When I go to the "Artists" tab in "Your Music" and select an artist whose albums I have down...

palexkrupnik

Regular

805 Views

2 replies

1 likes

  • 805 Views
  • 2 replies
  • 1 likes