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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387602 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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BMW skipping songs with steering wheel buttons

PlanPremiumDeviceOnePlus 7 ProOperating SystemAndroid 10 My Question or IssueIn BMW's you can control your Spotify App directly within the BMW system itself. Everything works just fine appart from skipping songs with the steerig wheel buttons, when I...

Newbie

Plan Premium Device OnePlus 7 Pro Operating System Android 10   My Question or Issue In BMW's you can control your Spotify App directly within the BMW system itself. Everything works jus...

1077 Views

0 replies

2 likes

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Superuser Contribution Premium Family and shuffle function

None of the below information is required. HowNonostamteever, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Wi...

Casual Listener

None of the below information is required. HowNonostamteever, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galax...

Stige

Casual Listener

714 Views

4 replies

0 likes

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Superuser Contribution Keeps switching to play random album

Spotify all of a sudden started playing music from a random album I've never played before. When I switch back, it only playes my chosen song for a few seconds before it plays the random album again. It's the same on my laptop. When I click pause on ...

Newbie

Spotify all of a sudden started playing music from a random album I've never played before. When I switch back, it only playes my chosen song for a few seconds before it plays the random album again....

Ivan

Spotify Legend

5674 Views

6 replies

1 likes

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Superuser Contribution App is EXTREMELY Slow

PlanPremiumCountryUSA DeviceGalaxy Note 9Operating SystemAndroid 9 My Question or IssueI have a Galaxy Note 9, which is more than capable of running an app like Spotify. However, it has been very sluggish and slow for a couple months now. About half ...

Gig Goer

Plan Premium Country USA  Device Galaxy Note 9 Operating System Android 9   My Question or Issue I have a Galaxy Note 9, which is more than capable of running an app like Spotify....

Mario

Spotify Legend

632 Views

1 replies

5 likes

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Solved!!Superuser Contribution Spotify aggressively pushing waze app onto customers

My Question or Issue Spoitify continues to aggressively push the waze app. I've been asked to link the apps at least 15 times this month. I initially threatened to change apps but I like the product and service spotify offers so I don't want to chang...

Casual Listener

  My Question or Issue  Spoitify continues to aggressively push the waze app.  I've been asked to link the apps at least 15 times this month.  I initially threatened to change a...

Ivan

Spotify Legend

765 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Activity switching while connecting

PlanFree/PremiumCountryUKDeviceSamsung Galaxy S10Operating SystemAndroid 9My Question or IssueWhen I follow the tutorial authentication sequence with the option 'showAuthView(true)' my startup activity is suspended and another starts briefly showing ...

Visitor

Plan Free/Premium Country UK Device Samsung Galaxy S10 Operating System Android 9 My Question or Issue When I follow the tutorial authentication sequence with the option 'showAuthView(true)'...

351 Views

0 replies

0 likes

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Superuser Contribution Free trial bugs

So yeah, i got spotify free everything is normal.But when im on my mobile spotify on android,i was thinking "i wonder if there is a free trial for premium" i searched and saw that there is button in the setting saying "go to premium" i press it and f...

Visitor

So yeah, i got spotify free everything is normal. But when im on my mobile spotify on android,i was thinking "i wonder if there is a free trial for premium" i searched and saw that there is button i...

Mario

Spotify Legend

551 Views

2 replies

0 likes

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Superuser Contribution Cannot share instagram story!?

PlanPremium CountryTurkey DeviceCasper Via P2 Operating System Android My Question or IssueHey! i cannot share my songs on instagram stories, all applications are updated, i deleted and installed again but nothing, there is only "direct" option for i...

Visitor

Plan Premium   Country Turkey   Device Casper Via P2   Operating System  Android   My Question or Issue Hey! i cannot share my songs on instagram stories, all ap...

Mario

Spotify Legend

387 Views

1 replies

0 likes

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Superuser Contribution Canvas feature turning it off alone

PlanFreeCountryBrazilDeviceSamsung Galaxy Core 2 Duos (SM-G355M)Operating SystemAndroid 4.4.2 Canvas turning it off Canvas deactivating alone, no matter what I try to do, I have already performed the procedures suggested here in the community but whe...

Visitor

Plan Free Country Brazil Device Samsung Galaxy Core 2 Duos (SM-G355M) Operating System Android 4.4.2   Canvas turning it off   Canvas deactivating alone, no matter what I try to ...

Petya

Community Legend

394 Views

1 replies

0 likes

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Solved!!Superuser Contribution Android app freezing and non-responsive

Plan:Premium Country: Australia DeviceOppo R15 proOperating SystemAndroid Oreo My Question or IssueMy Spotify has been largely unresponsive for the last few days. When selecting songs the wheel just keeps turning and either doesn't play at all or wil...

Casual Listener

Plan:Premium  Country: Australia   Device Oppo R15 pro Operating System Android Oreo   My Question or Issue My Spotify has been largely unresponsive for the last few days...

Mario

Spotify Legend

826 Views

3 replies

0 likes

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Having Trouble Efficiently Creating Playlists

Plan: Free Country: US Device: Pixel 2 XL Operating System: Android 10 My Issue: I'm considering switching to Spotify from Apple Music. But every time I try to add a song to my Spotify playlist it puts me back to the search screen again. Then I have ...

Visitor

Plan: Free   Country: US   Device: Pixel 2 XL   Operating System: Android 10   My Issue: I'm considering switching to Spotify from Apple Music. But every time I try t...

286 Views

0 replies

0 likes

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Abort connection to chrome cast

PlanStudent planCountry DeviceSamsung S7Operating SystemIt's using android API 26. Don't know OS version My Question or IssueWhen you select to cast to a device, sometimes other peoples chrome casts appear. If you misclick and choose a chrome cast yo...

Visitor

Plan Student plan Country   Device Samsung S7 Operating System It's using android API 26. Don't know OS version   My Question or Issue When you select to cast to a device, sometim...

287 Views

0 replies

0 likes

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Superuser Contribution Adds songs to my liked songs playlist in its own

PlanPremiumCountry DeviceSamsung a70Operating SystemAndroid My Question or IssueSpotify keeps adding songs to my liked songs playlist . Songs ive never listened to. By artists I don't know , in genres I don't like.

Visitor

Plan Premium Country   Device Samsung a70 Operating System Android     My Question or Issue Spotify keeps adding songs to my liked songs playlist . Songs ive never listened ...

Mario

Spotify Legend

429 Views

1 replies

0 likes

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Superuser Contribution Spotify will NOT work on my phone

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemANDROID My Question or IssueI have tried everything to make Spotify work reliably on my phone; it will NOT work. It takes forever to load when it does and then it is super slow when it doe...

Visitor

Plan Premium Country Canada Device Samsung Galaxy 9 Operating System ANDROID   My Question or Issue I have tried everything to make Spotify work reliably on my phone; it will NOT work....

Petya

Community Legend

594 Views

1 replies

0 likes

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Superuser Contribution I'm unable to share a song to my Instagram story

PlanFreeCountryIndia My Question or IssueWhen I try to share any song, all the options show up, including sharing to WhatsApp, Facebook news feed, SMS; but not the Instagram stories. Even in the 'More' section, there's no option to share to Instagram...

Casual Listener

Plan Free Country India   My Question or Issue When I try to share any song, all the options  show up, including sharing to WhatsApp, Facebook news feed, SMS; but not the Instagram st...

Petya

Community Legend

769 Views

1 replies

0 likes

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Superuser Contribution Random music being added to my playlists

Plan PremiumCountryCanadaDeviceAndroid Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere are music being added to all my playlists. I always delete/remove them from my playlists but they always comeback. I even block t...

Visitor

Plan  Premium Country Canada Device Android  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There are music being added to all my playli...

Petya

Community Legend

616 Views

2 replies

0 likes

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New layout is garbage - where have the top 5 tracks of artists gine

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

524 Views

0 replies

0 likes

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Solved!! Media not provided on bluetooth

PlanPremiumCountryIsraelDeviceSamsung galaxy S10 plusOperating SystemAndroid 10 My Question or IssueSince I updated my device to android 10,each time I connect my phone to both of my cars (Mazda 3 2015 and KIA Ceed 2018) and play music from spotify, ...

Casual Listener

  Plan Premium Country Israel Device Samsung galaxy S10 plus Operating System Android 10   My Question or Issue Since I updated my device to android 10,each time I connect my pho...

Udiakuka

Casual Listener

5920 Views

1 replies

0 likes

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Request song by voice does not use songs from my library

PlanPremiumCountryCanadaDevicePixel 2Operating SystemAndroid 10 My Question or IssueWhen using "OK Google" to ask for a specific song it rarely plays the song I've liked in my library. Instead it usually opts for a different version of the song or fr...

Visitor

  Plan Premium Country Canada Device Pixel 2 Operating System Android 10   My Question or Issue When using "OK Google" to ask for a specific song it rarely plays the song I've li...

392 Views

0 replies

0 likes

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Lokale Dateien nicht auf Handy/Webplayer verfuegbar

Hallo!Ich nutze Spotify zwar noch nicht sehr lang, aber viel auf meinem Handy, wenn ich beispielsweise unterwegs bin. Da mir oft Lieder unterkommen, die mir gefallen, die aber nicht in Spotify sind, habe ich die bisher immer als Lokale Dateien eingef...

Visitor

Hallo! Ich nutze Spotify zwar noch nicht sehr lang, aber viel auf meinem Handy, wenn ich beispielsweise unterwegs bin. Da mir oft Lieder unterkommen, die mir gefallen, die aber nicht in Spotify sind...

568 Views

0 replies

0 likes

handy
Lokale Dateien
WebPlayer
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