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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376003 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7546 Views

0 replies

7 likes

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Superuser Contribution Cant queue albums after deleting and reinstalling app and restarting phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

xDizzyCDx

Casual Listener

659 Views

2 replies

0 likes

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Problems with Shuffle

PlanPremiumCountryAuDeviceSamsung Galaxy S10 Operating SystemAndroid My Question or IssueShuffle isn't really shuffled. Every time I add a new song to my liked songs list, the next time I shuffle play this list, these songs are played first and toget...

Regular

  Plan Premium Country Au Device Samsung Galaxy S10   Operating System Android    My Question or Issue Shuffle isn't really shuffled. Every time I add a new song to my...

336 Views

0 replies

0 likes

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Error al descargar podcast

PlPremiumCountryArgentina DeviceSamsung galaxy S7 edgeOperating System Android Oreo My Question or IssueHolaAl intentar descargar podcast la descarga inicia pero se cancela y me aparece un signo de exclamacion.Tengo 29GB de memoria libre y ya he rein...

Casual Listener

  PlPremium Country Argentina  Device Samsung galaxy S7 edge Operating System  Android Oreo   My Question or Issue Hola Al intentar descargar podcast la descarga i...

680 Views

0 replies

0 likes

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Download Podcast Problem

PlanPremiumCountryArgentinaDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo My Question or IssueHi When you start downloading the podcast, it is interrupted shortly after starting, it does so with all podcasts. I have 25GB free in memory and ...

Casual Listener

  Plan Premium Country Argentina Device Samsung Galaxy S7 Edge Operating System Android Oreo   My Question or Issue Hi When you start downloading the podcast, it is interr...

348 Views

0 replies

0 likes

podcast
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screen wakes up everytime new song starts

Hi everyone,is it possible to stop the phone waking up the display, when it is locked and i'm listening to spotify? It is just _so!!!_ annoying, that every few minutes the notification is showing and the display is active!Yes, i could just turn off t...

Newbie

Hi everyone, is it possible to stop the phone waking up the display, when it is locked and i'm listening to spotify?  It is just _so!!!_ annoying, that every few minutes the notification is ...

501 Views

0 replies

0 likes

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Superuser Contribution Spotify no me aparece en bloqueo de pantalla

BuenasNo me aparece la aplicación de spotify en la pantalla de bloqueo en el teléfono Huawei p30 proLo raro es que me fije en otro teléfono igual y en el otro aparece 3 lineas y en mi teléfono solo aparecen 2 y la q hace falta es para habilitar la ap...

Casual Listener

Buenas No me aparece la aplicación de spotify en la pantalla de bloqueo en el teléfono Huawei p30 pro Lo raro es que me fije en otro teléfono igual y en el otro aparece 3 lineas y en mi teléfono so...

kyriuzero096-

Casual Listener

779 Views

2 replies

0 likes

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Superuser Contribution New Years Concert 2020 cannot be played.

PlanPremiumCountrySweden Galaxy 10+Operating SystemAndroid Oreo My Question or IssueThe New Years Concert can not be played. Only the four last tracks can be played.

Casual Listener

Plan Premium Country Sweden  Galaxy 10+ Operating System Android Oreo   My Question or Issue The New Years Concert can not be played. Only the four last tracks can be played.

mrtama

Casual Listener

577 Views

2 replies

0 likes

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App incredibly slow on Android

FamilyPremiumUK Device(Samsung Galaxy A6)Operating System(Android Version 9) IssueThe app has been incredibly slow for about a week and a half, with the following issues recurring:Playlists, albums and artist profiles take upwards of 30 seconds to lo...

Casual Listener

Family Premium UK   Device (Samsung Galaxy A6) Operating System (Android Version 9)   Issue The app has been incredibly slow for about a week and a half, with the following i...

gnodmas

Casual Listener

973 Views

2 replies

0 likes

Android
Help
slow
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Superuser Contribution Auto play pauses at 2nd song

PlanFreeCountryGreeceDeviceSamsung Xcover3Operating SystemAndroid 5.1.1 My Question or IssueWhen listening using mobile data, music pauses 10 seconds after 2nd song begins. No problem when listening using wi-fi.I've tried reinstalling, clear cash, 2n...

Casual Listener

Plan Free Country Greece Device Samsung Xcover3 Operating System Android 5.1.1   My Question or Issue When listening using mobile data, music pauses 10 seconds after 2nd song begins.&n...

Takis2

Casual Listener

582 Views

2 replies

0 likes

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Android Auto/Voice Search

When I use voice search to find a song title + artist, Spotify tends to return remixes and live versions instead of the original song. This would be fine if the original song appeared in search results and I could skip until I hit it, but unfortunate...

Visitor

When I use voice search to find a song title + artist, Spotify tends to return remixes and live versions instead of the original song. This would be fine if the original song appeared in search resul...

1510 Views

0 replies

3 likes

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Solved!!Superuser Contribution Google alarm won't play song anymore

PlanPremiumCountryUSADeviceGoogle pixel 3aOperating SystemGoogle My Question or IssueAll of a sudden, my alarm clock won't play the song I had chosen to wake up to. I first got a beeping sound. When trying to problem solve (delete apps, clean storage...

Newbie

Plan Premium Country USA Device Google pixel 3a Operating System Google   My Question or Issue All of a sudden, my alarm clock won't play the song I had chosen to wake up to. I first g...

Nstage11

Visitor

50327 Views

26 replies

36 likes

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  • 36 likes

Solved!! An especific song always crash with 10 seconds playing

PlanPremiumCountryBrazilDeviceXiaomi Mi a2Operating SystemAndroid 9 My Question or IssueA few days ago this music (Skin-Dijon) starts to crash always with 10 seconds, I tried to clean the cache and storage, I tried to uninstall and install again, but...

Casual Listener

  Plan Premium Country Brazil Device Xiaomi Mi a2 Operating System Android 9   My Question or Issue A few days ago this music (Skin-Dijon) starts to crash always with 10 seconds,...

Bittencourt

Spotify Star

1270 Views

3 replies

0 likes

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Superuser Contribution Specific podcast won't play

PlanPremiumCountryUSADevice: Samsung Galaxy 9 One specific Podcast, Be Scared, has issues either or loading or flat out playing. I've uninstalled and re-installed the Spotify software on my phone and still no dice. In the past I've experienced delays...

Visitor

Plan Premium Country USA Device:  Samsung Galaxy 9   One specific Podcast, Be Scared, has issues either or loading or flat out playing. I've uninstalled and re-installed the Spotify ...

Mario

Spotify Legend

693 Views

1 replies

0 likes

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Play "local files" from PC on my mobile device

PlanPremiumCountryGermanyDeviceOnePlus 7 ProOperating SystemAndroid 10 / Oxygen OS 10.0.3 My Question or IssueWhenever I put local songs in a playlist on my PC and download the playlist on my Phone, I can't play them on my mobile device like it used ...

Newbie

Plan Premium Country Germany Device OnePlus 7 Pro Operating System Android 10 / Oxygen OS 10.0.3   My Question or Issue Whenever I put local songs in a playlist on my PC and download t...

427 Views

0 replies

1 likes

  • 427 Views
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  • 1 likes

Superuser Contribution I can't share to Instagram Story

PlanFreeCountryPolandDeviceHuawei P30 ProOperating SystemAndroid 10 My Question or IssueHi all, I tryed all tips from internet like clear cache in Instagram and Spotify app and reinstalling them. Still I don't have option to share on Instagram story....

Casual Listener

  Plan Free Country Poland Device Huawei P30 Pro Operating System Android 10   My Question or Issue Hi all,  I tryed all tips from internet like clear cache in Instagram an...

EmilLipski

Casual Listener

1582 Views

5 replies

0 likes

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Superuser Contribution Songs stuck during playing

PlanPremiumCountryGreeceDevice(beelink media player)Operating System(Android ) My Question or IssueI have a problem with spotify..When i am listening, songs are stucking for a little during playing and continue.This happens every 5 minutes more or le...

Visitor

Plan Premium Country Greece Device (beelink media player) Operating System (Android )   My Question or Issue I have a problem with spotify..When i am listening, songs are stucking for ...

Mario

Spotify Legend

700 Views

3 replies

0 likes

  • 700 Views
  • 3 replies
  • 0 likes

Solved!! Local songs won't work on phone

PlanPremiumCountrySwedenDeviceHuawei LYO-L21Operating SystemAndroid 5.1 My Question or IssueWhenever I add local songs to my phone, they get broken and garbled. All songs work just fine on my desktop app, but as soon as they're downloaded to the phon...

Casual Listener

Plan Premium Country Sweden Device Huawei LYO-L21 Operating System Android 5.1   My Question or Issue Whenever I add local songs to my phone, they get broken and garbled. All songs wor...

Poke_Freak

Casual Listener

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Playlist

PlanPremiumCountryBrazilDeviceSamsung Galaxy A70Operating SystemAndroid 9 My Question or IssueWhy my playlist isn't blocking or advising me to put the same music in the playlist. I could discover by myself, so don't need to awnser. Thanks for the ate...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy A70 Operating System Android 9   My Question or Issue Why my playlist isn't blocking or advising me to put the same music in&nbsp...

358 Views

0 replies

0 likes

  • 358 Views
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Landscape mode during play. Spotify devs, get you heads out of your nether regions and fix this.

PlanPremiumCountryU.S.DeviceMot Z4Operating SystemPIE My Question or IssueNo one likes the landscape mode during play so fix the bl00dy thing. There are too many streaming options to suffer this nonsense much longer. Whilst driving it is also a DANGE...

Regular

Plan Premium Country U.S. Device Mot Z4 Operating System PIE   My Question or Issue No one likes the landscape mode during play so fix the bl00dy thing. There are too many streaming op...

733 Views

0 replies

0 likes

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Help me

Hi I did the trial for the premium membership and I have been getting charged the £9.99 fee per month. My problem is that I try to go to subscriptions as directed to cancel my subscription but according to that page I am on a FREE account. I cannot c...

Visitor

  Hi I did the trial for the premium membership and  I have been getting charged the £9.99 fee per month. My problem is that I try to go to subscriptions as directed to cancel my subscript...

Brunelicia

Community Legend

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes