Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
they increased the font size on spotify recently and it's kinda bothering me. i prefer the previous set up better. maybe they should consider that some other people prefer smaller fonts than others and install a function where users can choose what s...
they increased the font size on spotify recently and it's kinda bothering me. i prefer the previous set up better. maybe they should consider that some other people prefer smaller fonts th...
Community Legend
1027 Views
1 replies
1 likes
Ever since the new update I'm not able to add whole albums to a Playlist via the android app. The removal of this function is so illogical to me. When is this being fixed?
Ever since the new update I'm not able to add whole albums to a Playlist via the android app. The removal of this function is so illogical to me. When is this being fixed? &nbs...
Community Legend
702 Views
1 replies
2 likes
PlanPremiumCountryHungary Device(Xiaomi Mi Max 2)Operating System(Android 8, Miui 10) My Question or IssueI would like to share a song via Spotify link URL. Copy the link to the clipboard... but when I open the link, it opens Spotify app and starts p...
Plan Premium Country Hungary Device (Xiaomi Mi Max 2) Operating System (Android 8, Miui 10) My Question or Issue I would like to share a song via Spotify link URL. Copy the l...
Community Legend
1474 Views
1 replies
6 likes
Plan - Premium FamilyCountry - Canada Device - Samsung Galaxy S10Operating System - Android 9Spotify Version - 8.5.25.894 My Question or Issue When I lock my phone screen Spotify stops playing
Plan - Premium Family Country - Canada Device - Samsung Galaxy S10 Operating System - Android 9 Spotify Version - 8.5.25.894 My Question or Issue When I lock my phone sc...
Community Legend
998 Views
1 replies
0 likes
PlanPremiumCountryUkDevicePixel 3, though the problem has migrated several phonesMy Questions and issuesI'm just getting quite frustrated to be honest- I've had Spotify for probably 6 years plus now and I don't understand firstly:Why there is the con...
Plan Premium Country Uk Device Pixel 3, though the problem has migrated several phones My Questions and issues I'm just getting quite frustrated to be honest- I've had Spotify for probably 6 y...
Casual Listener
2698 Views
2 replies
1 likes
PlanPremiumCountryThe NetherlandsDevicePc and PhoneOperating SystemWindows 10 + Android 9My Question or IssueSo, I'm aware that Spotify for Windows is awfully slow with syncing the liked songsI like on my android app. This never was a problem for me,...
Plan Premium Country The Netherlands Device Pc and Phone Operating System Windows 10 + Android 9 My Question or Issue So, I'm aware that Spotify for Windows is awfully slow with syncing the ...
Spotify Legend
1140 Views
3 replies
0 likes
I don't remember every "liking" a song, but I have 200+.How do I clear all of my "Liked" songs and start over? PlanPremiumCountryu.s.Devices10Operating SystemAndroid
I don't remember every "liking" a song, but I have 200+. How do I clear all of my "Liked" songs and start over? Plan Premium Country u.s. Device s10 Operating System Android &...
Community Legend
2500 Views
3 replies
0 likes
PlanPremiumCountryCZDeviceSamsung Galaxy S9Operating SystemOreo, 4.9.59-16553818 / Spotify 8.5.25.894 My Question or IssueI have S9 paired with Philips Bluetooth module connected to my AVR. After latest update to the Samsung / or to the Spotify (btw ...
Plan Premium Country CZ Device Samsung Galaxy S9 Operating System Oreo, 4.9.59-16553818 / Spotify 8.5.25.894 My Question or Issue I have S9 paired with Philips Bluetooth module conne...
Regular
1799 Views
2 replies
0 likes
so does the free android app still have no access to sort your songs in order, no queue, or actual shuffling and you continue to spit in the face to free users who cant afford premium with a barely functional app?
so does the free android app still have no access to sort your songs in order, no queue, or actual shuffling and you continue to spit in the face to free users who cant afford premium with a barely f...
370 Views
0 replies
0 likes
PlanFamilyCountryDEDeviceHuawei P20 ProOperating SystemAnroid 9 My Question or IssueWhen the Phone is connected to my Car-Radio I can only restart a song from the beginning via the back buttons on my steering wheel if i am navigating in a playlist or...
Plan Family Country DE Device Huawei P20 Pro Operating System Anroid 9 My Question or Issue When the Phone is connected to my Car-Radio I can only restart a song from the beginning v...
345 Views
0 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy A5Operating SystemAndroid Oreo My Question or IssueWhen I open Spotify on my phone, the message "Restarting App. Won't be long." pops up at bottom of the screen for a few seconds every time, which has b...
Plan Premium Country Australia Device Samsung Galaxy A5 Operating System Android Oreo My Question or Issue When I open Spotify on my phone, the message "Restarting App. Won't be...
Visitor
8291 Views
5 replies
0 likes
PlanPremium CountryUK & Ukraine DeviceGalaxy S9+ Operating SystemAndroid 9 My Question or Issue As the title says, my music keeps pausing randomly after my phone is locked. Usually when It's in my pocket it will just randomly pause and then immediate...
Plan Premium Country UK & Ukraine Device Galaxy S9+ Operating System Android 9 My Question or Issue As the title says, my music keeps pausing rand...
Community Legend
3829 Views
2 replies
1 likes
DeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueHello, I have the problem that spotify keeps opening itself and starting / stopping music. I've already clean reinstalled the spotify app. A few weeks ago I had the problem but back then s...
Device OnePlus 6T Operating System Android 9 My Question or Issue Hello, I have the problem that spotify keeps opening itself and starting / stopping music. I've already clean reinstalle...
Casual Listener
1394 Views
5 replies
1 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy Note 10+Operating SystemAndroid PieMy Question or IssueHello I have a problem, The volume even at the maximum is very smallon Spotify, as if I had put 20%, it was back to normal this morning (and I did not...
Plan Premium Country France Device Samsung Galaxy Note 10+ Operating System Android Pie My Question or Issue Hello I have a problem, The volume even at the maximum is very small on Spotify,...
Composer
290 Views
1 replies
0 likes
My Question or Issue Why is your Icon not the same size like ALL the other?And, what makes it even worse, it used to be!
My Question or Issue Why is your Icon not the same size like ALL the other? And, what makes it even worse, it used to be!
Casual Listener
317 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueUsed to be able to add a shortcut to the home screen for albums and songs. Gone now? Seems only available for playlists. Also...the function to add an album to a p...
Plan Premium Country USA Device Samsung Galaxy 7 Operating System Android My Question or Issue Used to be able to add a shortcut to the home screen for albums and songs. Gone now? Se...
Community Legend
891 Views
2 replies
0 likes
PlanFamily premiumCountryHollandDeviceGalaxy 8Operating SystemAndroid (?)Hi, Today my spotify app would't play via my blootooth speaker. The speaker is connected to the phone. Every other sound (phone sound and other app sounds) play on the bluetooth...
Plan Family premium Country Holland Device Galaxy 8 Operating System Android (?) Hi, Today my spotify app would't play via my blootooth speaker. The speaker is connected to the phone...
841 Views
0 replies
0 likes
Spotify needs to take preference when playing already downloaded songs over streaming them without toggling Offline Mode. When the download quality is better than or equal to the streaming quality there is no reason to "redownload" the songs. It is a...
Spotify needs to take preference when playing already downloaded songs over streaming them without toggling Offline Mode. When the download quality is better than or equal to the streaming quality th...
Community Legend
402 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceSamsung Galaxy s5 mini + ZTE Axon 7 Operating SystemAndroid Oreo, Android Pie My Question or IssueIn spotify app I downloaded all playlist, album and podcasts to the phone and expect to play this in android auto even w...
Plan Premium Country Germany Device Samsung Galaxy s5 mini + ZTE Axon 7 Operating System Android Oreo, Android Pie My Question or Issue In spotify app I download...
Spotify Star
1923 Views
1 replies
0 likes
So... The Spotify App in my smartphone decided that don't want to work anymore in background. For what i read in this Community, this question is way too often... and way too ignored. But i'm here with my last hope for some miracle. I already tried u...
So... The Spotify App in my smartphone decided that don't want to work anymore in background. For what i read in this Community, this question is way too often... and way too ignored. But i'...
Casual Listener
3015 Views
2 replies
0 likes
