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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114655 Views

26 replies

4 likes

  • 114655 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230424 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230424 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589616 Views

79 replies

3 likes

  • 589616 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484539 Views

580 replies

42 likes

Account
Free
  • 484539 Views
  • 580 replies
  • 42 likes

Superuser Contribution Why check online first if album is downloaded?

I'm a bit tired of this. Way too often when I'm somewhere with low connectivity I get errors opening up an album, even when the entire album was downloaded to my phone. This shouldn't ever happen, everything is available to me offline. As a programme...

Casual Listener

I'm a bit tired of this. Way too often when I'm somewhere with low connectivity I get errors opening up an album, even when the entire album was downloaded to my phone. This shouldn't ever happen, ev...

omnia87

Casual Listener

494 Views

2 replies

0 likes

  • 494 Views
  • 2 replies
  • 0 likes

Superuser Contribution Thumbnails for songs keep dissapearing

PlanPremiumCountry DeviceGalaxy a10Operating SystemAndroid My Question or Issue

Casual Listener

Plan Premium Country   Device Galaxy a10 Operating System Android   My Question or Issue  

Mario

Spotify Legend

904 Views

3 replies

0 likes

  • 904 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pantalla Negra Spotify Android

PlanPremium Device(Xiaomi Redmi Note 8 )Operating System(Android Pie ) My Question or IssueHola soy cliente premium he descargado Spotify en mi celular nuevo un Xiamoi Redmi Note 8 descargue la aplicación pero solo se queda en pantalla negra y no inc...

Visitor

Plan Premium   Device (Xiaomi Redmi Note 8 ) Operating System (Android Pie )   My Question or Issue Hola soy cliente premium he descargado Spotify en mi celular nuevo un Xiamoi Red...

Ivan

Spotify Legend

1495 Views

1 replies

0 likes

  • 1495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equal Rights for Android Users

So it's not exactly equal rights but many Android users are still waiting for easily implementable gesture controls. It seems like such a simple thing that Android users are denied and it's silly. Adding on to this point, all mobile users need better...

Visitor

So it's not exactly equal rights but many Android users are still waiting for easily implementable gesture controls.    It seems like such a simple thing that Android users are denied and...

Ivan

Spotify Legend

492 Views

1 replies

4 likes

  • 492 Views
  • 1 replies
  • 4 likes

Superuser Contribution Some songs play on the laptop but not the mobile

I am using a Microsoft Surface and have a Premium account. On my Surface I am able to play all the songs in a playlist. However, when I use the app on my Huawei P20 Pro, one or two of the songs are faded out light grey and won't play. Please help!

Visitor

  I am using a Microsoft Surface and have a Premium account. On my Surface I am able to play all the songs in a playlist. However, when I use the app on my Huawei P20 Pro, one or two of the son...

Ivan

Spotify Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution App says it doesn't have enough disk space

PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid Oreo My Question or IssueWhen I try to open the app, it pops up a dialog box that says the app is running out of space, yet when I check my phone I have 20 gigabytes of storage left so I kno...

Newbie

Plan Premium Country USA Device Galaxy S9 Operating System Android Oreo   My Question or Issue When I try to open the app, it pops up a dialog box that says the app is running out...

Ivan

Spotify Legend

768 Views

1 replies

0 likes

Crash
Samsung
storage
  • 768 Views
  • 1 replies
  • 0 likes

Samsung Gear Fit2 Pro unable to download Spotify

PlanPremiumCountry South AfricaDeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueThe Spotify app does not seem to be available on the Samsung Galaxy Store which means I cannot download the app to my Gear Fit2 Pro. The Gear Fit ha...

Casual Listener

Plan Premium Country  South Africa Device Samsung Galaxy A51 Operating System Android 10   My Question or Issue The Spotify app does not seem to be available on the Samsung Galaxy...

MelandriC93

Casual Listener

719 Views

2 replies

0 likes

  • 719 Views
  • 2 replies
  • 0 likes

Cant login due to no touch input

Note 10 plus, newest version software, fresh install did not fix and reboot didnt either. Cant screen shot due to security policy and screen recording just shows black. When going to close the app, the preview of the app running is completely black.P...

Newbie

Note 10 plus, newest version software, fresh install did not fix and reboot didnt either. Cant screen shot due to security policy and screen recording just shows black. When going to close the app, t...

Raemchoi

Newbie

542 Views

2 replies

1 likes

  • 542 Views
  • 2 replies
  • 1 likes

Superuser Contribution Local Song File Option Menu (Three Dots) Cut

PlanFree, PremiumCountryItalyDeviceXiaomi Redmi Note 5 Operating SystemAndroid Pie (MIUI Global 11.0.3) My Question or IssueImported some local MP3 files to Spotify Premium on PC, added them to a custom playlist and downloaded it to make it available...

Casual Listener

Plan Free, Premium Country Italy Device Xiaomi Redmi Note 5  Operating System Android Pie (MIUI Global 11.0.3)   My Question or Issue Imported some local MP3 files to Spotify Prem...

alfx3

Casual Listener

604 Views

2 replies

0 likes

  • 604 Views
  • 2 replies
  • 0 likes

Just got WH-1000XM3 and Spotify crashes when doing certain Android functions.

PlanPremiumCountryUSDeviceSamsung Galaxy 10+Operating SystemLatest AndroidMy Question or IssueI am on the latest android version with a Samsung Galaxy 10+. I recently purchased the Sony WH 1000XM3 headphones and Spotify started crashing when using ce...

Visitor

Plan Premium Country US Device Samsung Galaxy 10+ Operating System Latest Android My Question or Issue I am on the latest android version with a Samsung Galaxy 10+. I recently purchased the ...

1006 Views

0 replies

1 likes

  • 1006 Views
  • 0 replies
  • 1 likes

Phone updated to Android 10, now Spotify over Bluetooth issues

None of the below information is required.PlanPremiumCountryCanadaDeviceSony XZ2 CompactOperating SystemAndroid 10 (build: 52.1.A.0.618) My Question or IssueHad no problems on Monday, then my phone updated to 10. Now the play/pause button on my BT he...

Visitor

None of the below information is required. Plan Premium Country Canada Device Sony XZ2 Compact Operating System Android 10 (build: 52.1.A.0.618)   My Question or Issue Had no pro...

831 Views

0 replies

1 likes

  • 831 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify stops playing songs randomly.

PlanPremiumCountryGermanyDeviceHuawei P smartOperating SystemAndroid Spotify stops playing after ca. 2 minutes of listening. If I'm on my phone or if it's in my pocket doesn't matter. The app closes completely and i have to restart it all the time. I...

Visitor

Plan Premium Country Germany Device Huawei P smart Operating System Android  Spotify stops playing after ca. 2 minutes of listening. If I'm on my phone or if it's in my pocket doesn't m...

Ivan

Spotify Legend

725 Views

1 replies

1 likes

  • 725 Views
  • 1 replies
  • 1 likes

Superuser Contribution Offline Music deleted after reboot

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8 with 128gb SD Card (not encrypted)Operating SystemAndroid 9.0My Question or Issue: Everytime I reboot my phone Spotify changes the file path from my SD Card back to the Internal storage and even delete...

Music Fan

Plan Premium Country Germany Device Samsung Galaxy S8 with 128gb SD Card (not encrypted) Operating System Android 9.0 My Question or Issue:   Everytime I reboot my phone Spotify c...

NickMulle

Music Fan

4892 Views

10 replies

3 likes

  • 4892 Views
  • 10 replies
  • 3 likes

Superuser Contribution Local Music On Mobile

Plan: PremiumCountry: Unites StatesDeviceL Pixel 4 XLOperating System: Android Oreo My Question or Issue: I seem to be having an issue where whenever I try to open my local (computer .mp3) playlist on my mobile phone, it crashes. I've gone through th...

Casual Listener

Plan: Premium Country: Unites States DeviceL Pixel 4 XL Operating System: Android Oreo   My Question or Issue:   I seem to be having an issue where whenever I try to open my local (c...

Appellus

Casual Listener

888 Views

2 replies

1 likes

local
  • 888 Views
  • 2 replies
  • 1 likes

how to play all downloaded songs on android

how can play all my downloaded songs? i do not see it in UI.

Visitor

how can play all my downloaded songs? i do not see it in UI.

UberdriverJanis

Newbie

6031 Views

3 replies

3 likes

  • 6031 Views
  • 3 replies
  • 3 likes

High data usage (400+ Mb in ~10 min listening to already downloaded music)

PlanPremiumCountryCanada DeviceLG G6Operating SystemAndroid Pie My Question or IssueThis morning when using Spotify while driving to work, I got a notification from my phone stating that Spotify has used a large amount of data. I pull over and check ...

Casual Listener

Plan Premium Country Canada  Device LG G6 Operating System Android Pie   My Question or Issue This morning when using Spotify while driving to work, I got a notification from my ...

MVRV

Casual Listener

3375 Views

2 replies

1 likes

data usage
High Data Usage
Waze integration
  • 3375 Views
  • 2 replies
  • 1 likes

Superuser Contribution Is there a setting to force Spotify to keep playing?

Is there any way to keep Spotify playing when ads pop up on your phone? I've turned off in game music / sounds but some ads don't have volume options and just wondered if Spotify gives you an option to 'ignore' or override interruptions?

Newbie

Is there any way to keep Spotify playing when ads pop up on your phone? I've turned off in game music / sounds but some ads don't have volume options and just wondered if Spotify gives you an option ...

Ivan

Spotify Legend

1780 Views

1 replies

0 likes

  • 1780 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share my Spotify song on Instagram Stories (Android)

PlanPremiumCountryPhilippines DeviceSamsung Galaxy A50s Operating SystemAndroid 10, One UI 2.0 My Question or IssueI'm having trouble sharing my Spotify songs on IG stories for a long time now. At first I thought maybe it's because of my old HTC phon...

Casual Listener

Plan Premium Country Philippines    Device Samsung Galaxy A50s   Operating System Android 10, One UI 2.0   My Question or Issue I'm having trouble sharing my Spotify s...

Mario

Spotify Legend

3052 Views

3 replies

0 likes

  • 3052 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing order of playlists (NOT tracks within playlist)

Is there a way for me to rearrange my playlists in the Android app? In the desktop version it works simply via drag and drop but in the app new playlists just get randomly ordered. Example: I make monthly playlists combining all the weekly mixes for ...

Newbie

Is there a way for me to rearrange my playlists in the Android app? In the desktop version it works simply via drag and drop but in the app new playlists just get randomly ordered. Example: I make mo...

Mario

Spotify Legend

570 Views

1 replies

1 likes

  • 570 Views
  • 1 replies
  • 1 likes