Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
42328 Views
65 replies
25 likes

42328 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
877958 Views
11 replies
51 likes
Android
Guide
Troubleshooting

877958 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26345 Views
4 replies
0 likes

26345 Views
4 replies
0 likes

Downloading playlist against my will

PlanPremiumCountryGreeceDeviceLG G7fitOperating SystemAndroid 8.1.0 My Question or IssueWhenever i visit my starting page (where all the music i ve recently heard is displayed) spotify decides to follow the recent playlists that i ve heard and then p...

driqhi
Casual Listener
Plan Premium Country Greece Device LG G7fit Operating System Android 8.1.0 My Question or Issue Whenever i visit my starting page (where all the music i ve recently heard is displaye...
2019-11-15 9:55:25 PM
241 Views
0 replies
2 likes

241 Views
0 replies
2 likes

The filter button no longer works. Any fixes for this? It's getting very frustrating

Running the latest version of Android on my galaxy note 9 and I can no longer use the filter button. I have no other apps running, I've reset the app, and the phone, I am not using my blue light filter. I am unwilling to reinstall the app because it ...

ivel33
Casual Listener
Running the latest version of Android on my galaxy note 9 and I can no longer use the filter button. I have no other apps running, I've reset the app, and the phone, I am not using my blue light filt...
2019-11-15 8:35:52 PM
209 Views
0 replies
0 likes

209 Views
0 replies
0 likes

MI TARJETA DE REGALO NO FUNCIONA!!!

Ayer por la noche compré una tarjeta de regalo y me dice "Ocurrió un problema inténtelo más tarde" que puedo hacer? Quiero una solución, llevo horas intentando e intentando.

Joal1
Visitor
Ayer por la noche compré una tarjeta de regalo y me dice "Ocurrió un problema inténtelo más tarde" que puedo hacer? Quiero una solución, llevo horas intentando e intentando.
2019-11-14 6:52:50 PM
2019-11-15 6:17:59 PM
Luan
Spotify Star
1447 Views
1 replies
1 likes

1447 Views
1 replies
1 likes

I can´t creat ore use my owne playlists on mobile

I can´t create or use my owne playlists on my smartphone. I had reinstall the app and restarted my phone. But it´s still not working. At the webbrowser I can create playlist an see them on my phone but can´t use them. Device(Samsung S7)

Stan33
Casual Listener
I can´t create or use my owne playlists on my smartphone. I had reinstall the app and restarted my phone. But it´s still not working. At the webbrowser I can create playlist an ...
2019-11-14 11:32:00 AM
2019-11-15 6:14:44 PM
Luan
Spotify Star
250 Views
1 replies
0 likes

250 Views
1 replies
0 likes

Constantly forced offline

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemWhatever the current android OS is. My Question or IssueSpotify is unable to stay connected to wifi or data for more than half a song. I have cleared my phone cache, restarted my phone, r...

givemebasicinfo
Casual Listener
Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Whatever the current android OS is. My Question or Issue Spotify is unable to stay connected to wifi or da...
2019-11-15 6:12:56 PM
355 Views
0 replies
1 likes

355 Views
0 replies
1 likes

Solved!! Spotify Voice

PlanPremiumCountryBelgiumDeviceOnePlus 6Operating SystemAndroid 10 - unRooted My Question or IssueI only just today discovered the existence of Spotify Voice (holding the search button in Spotify to activate). Unfortunately this function does not wor...

KennyVl
Regular
Plan Premium Country Belgium Device OnePlus 6 Operating System Android 10 - unRooted My Question or Issue I only just today discovered the existence of Spotify Voice (holding the sea...
2019-11-14 12:58:21 PM
2019-11-15 3:38:18 PM
Luan
Spotify Star
851 Views
3 replies
0 likes

851 Views
3 replies
0 likes

Superuser Contribution mise en veille , arrêt de la musique.

bonjour, j'utilise un galaxy S9 et depuis la nouvelle mise à jour.Spotify s'arrete à chaque fois que mon tellephone se met en veille , je dois le déverouiller pour que la musique redémarre , j'ai essayer de désinstaller l'application et de regarder d...

nv1354
Newbie
bonjour, j'utilise un galaxy S9 et depuis la nouvelle mise à jour. Spotify s'arrete à chaque fois que mon tellephone se met en veille , je dois le déverouiller pour que la musique redémarre...
2019-04-06 4:59:34 PM
2019-11-15 10:51:22 AM
user-removed
Not applicable
85348 Views
8 replies
15 likes

85348 Views
8 replies
15 likes

Music stops playing

PlanPremiumCountryPhilippinesDeviceSamsungOperating SystemAndroid 9One UI 1.1 My Question or IssueOffline/saved music stops/pauses playing but shows that its still playing in the app and notification, this happens a few time in an hour, I have a very...

Zyscheriah
Visitor
Plan Premium Country Philippines Device Samsung Operating System Android 9 One UI 1.1 My Question or Issue Offline/saved music stops/pauses playing but shows that its still playing ...
2019-11-15 10:07:19 AM
270 Views
0 replies
1 likes

270 Views
0 replies
1 likes

Solved!! Spotify Connect Volume Issue for Android

PlanPremiumCountryUSDeviceKeyocera E6810Operating SystemAndroid 7, Windows, Mac My IssueRecently, whenever Spotify Connect connects from my phone to either one of my computers, the volume in Spotify drops from 100% to whatever the phone's media volum...

gabe927
Newbie
Plan Premium Country US Device Keyocera E6810 Operating System Android 7, Windows, Mac My Issue Recently, whenever Spotify Connect connects from my phone to either one of my computer...
2019-11-14 9:17:30 PM
2019-11-15 4:59:37 AM
Luan
Spotify Star
477 Views
1 replies
0 likes

477 Views
1 replies
0 likes

Bug Report Android on Samsung

Hey I found a bug when i'm listening some music, I received a message and the UI was pushed up by the Android keyboard screenshot ↓

MattixNow
Newbie
Hey I found a bug when i'm listening some music, I received a message and the UI was pushed up by the Android keyboard screenshot ↓
2019-11-14 9:29:56 PM
2019-11-15 4:45:05 AM
Luan
Spotify Star
344 Views
1 replies
0 likes

344 Views
1 replies
0 likes

Solved!! Playlist radio sucks after the recent updates

Is it just me or did Spotify completely mess up the playlist radio feature with the recent updates? A few weeks ago I made a post here regarding the Playlist Radio feature was missing from the Windows client. They fixed this after a week or two but n...

herpladerp
Music Fan
Is it just me or did Spotify completely mess up the playlist radio feature with the recent updates? A few weeks ago I made a post here regarding the Playlist Radio feature was missing from t...
2019-01-31 11:59:14 AM
2019-11-14 5:50:40 PM
yetixhunting
Casual Listener
4497 Views
3 replies
12 likes

4497 Views
3 replies
12 likes

Solved!! Will turning playlist download toggle to off remove songs from the phone?

Hi, will turning playlist download toggle to off remove songs from the phone thus freeing up storage? Thanks. PlanPremium Operating SystemAndroid

edison90
Casual Listener
Hi, will turning playlist download toggle to off remove songs from the phone thus freeing up storage? Thanks. Plan Premium Operating System Android
2019-11-10 1:02:30 PM
2019-11-14 4:40:22 PM
edison90
Casual Listener
1130 Views
3 replies
0 likes
Android

1130 Views
3 replies
0 likes

[Android] Music image is blank

PlanPremium (Family plan) CountryBrasilDeviceSM-G530H (Samsung Galaxy Prime Duos)Operating SystemAndroid 4.4.4 My Question or Issue [1] Music banner is not appearing correctly, most part of the image is blank.[1] music banner = image that appears in ...

MiniDarkOF
Casual Listener
Plan Premium (Family plan) Country Brasil Device SM-G530H (Samsung Galaxy Prime Duos) Operating System Android 4.4.4 My Question or Issue [1] Music banner is...
2019-11-14 10:23:38 AM
308 Views
0 replies
0 likes
4.4.4
Android

308 Views
0 replies
0 likes

Saving an Album

PlanPremiumCountryUKDeviceSamsung S8, Samusng Tablet A6, PCOperating SystemWindows 10 My Question or IssueIn the past I have saved full Almums to "Albums", this is logical to me. I also have "Playlists" in Playlists. Now I cant seem to save an Album ...

BulldogGuy
Visitor
Plan Premium Country UK Device Samsung S8, Samusng Tablet A6, PC Operating System Windows 10 My Question or Issue In the past I have saved full Almums to "Albums", this is logical to...
2019-11-14 10:03:24 AM
208 Views
0 replies
0 likes

208 Views
0 replies
0 likes

I can`t create a new playlist / ich kann keine neue Playlist erstellen

I write the name and push the button create, but it doesn`t work?Can anyone help me?Ich drücke neue Liste, gebe den Namen ein, drücke erstellen. Danach ist der Button auch nicht mehr hinterlegt zum Betätigen aber das Fenster geht nicht weg und die Li...

Jojo38
Newbie
I write the name and push the button create, but it doesn`t work? Can anyone help me? Ich drücke neue Liste, gebe den Namen ein, drücke erstellen. Danach ist der Button auch nicht mehr hinterlegt...
2016-12-06 9:34:00 PM
2019-11-14 9:33:26 AM
Stan33
Casual Listener
538 Views
4 replies
1 likes

538 Views
4 replies
1 likes

Can't unhide songs without hearting them

PlanPremiumCountryUSADevice(Galaxy s10e)Operating System(Android 9) My Question or IssueHi, not sure if this has been asked before but for some reason I can't unhide songs without hearting it. If I go to the hidden content list, tap the red hide butt...

planmoon
Newbie
Plan Premium Country USA Device (Galaxy s10e) Operating System (Android 9) My Question or Issue Hi, not sure if this has been asked before but for some reason I can't unhide songs wi...
2019-11-14 5:07:38 AM
394 Views
0 replies
0 likes
Hidden songs

394 Views
0 replies
0 likes

Bluetooth headphones not playing audio even when connected

bluetooth headphones connected to device with no problems headphones playing audio with in other apps but not within spotify it seems to want to default to the speakers on my tablet and not the headphones, even though it gives me the option to turn t...

jakeyvdub90
Visitor
bluetooth headphones connected to device with no problems headphones playing audio with in other apps but not within spotify it seems to want to default to the speakers on my tablet and not the headp...
2019-11-13 9:42:33 PM
640 Views
0 replies
2 likes

640 Views
0 replies
2 likes

Music stops on Chromecast when I turn my Smartphone on

PlanPremiumCountryGermanyDeviceOnePlus 5Operating SystemAndroid 9 My Question or IssueHI, the music stops on Chromecast when I turn my Smartphone on. I get the speech message (German) over chrome cast "Die Wiedergabe wurde gestoppt, weil Spotify auf ...

groovebrother
Casual Listener
Plan Premium Country Germany Device OnePlus 5 Operating System Android 9 My Question or Issue HI, the music stops on Chromecast when I turn my Smartphone on. I get the speech message...
2019-11-13 9:27:17 PM
238 Views
0 replies
0 likes

238 Views
0 replies
0 likes

Wrong Elapsed Time

PlanPremiumOperating SystemHappens on literally everything my account is connected to, phone, computer, firestick My Question or IssueSomethings wrong with my elapsed time on everything I play. It shows everything as being shorter then it actually is...

Jfadare
Casual Listener
Plan Premium Operating System Happens on literally everything my account is connected to, phone, computer, firestick My Question or Issue Somethings wrong with my elapsed time on everyth...
2019-11-13 8:58:20 PM
457 Views
0 replies
0 likes

457 Views
0 replies
0 likes

Spotify issue with Android Auto

PlanPremiumCountryItaly DeviceGoogle Pixel 3aOperating SystemAndroid 10 Hi, since a couple of week when I connect the device throuth Andorid Auto everything seems to be OK but when I select Spotify, the app on the car screen doesn't work. I cannot ch...

n3kr0s82
Visitor
Plan Premium Country Italy Device Google Pixel 3a Operating System Android 10 Hi, since a couple of week when I connect the device throuth Andorid Auto everything seems to be ...
2019-11-13 12:13:24 PM
2019-11-13 3:48:45 PM
ldice
Newbie
583 Views
1 replies
0 likes

583 Views
1 replies
0 likes

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