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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

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[All Platforms][Subscription] Play Equal Quality Downloaded Songs Instead of Streaming

Spotify needs to take preference when playing already downloaded songs over streaming them without toggling Offline Mode. When the download quality is better than or equal to the streaming quality there is no reason to "redownload" the songs. It is a...

Casual Listener

Spotify needs to take preference when playing already downloaded songs over streaming them without toggling Offline Mode. When the download quality is better than or equal to the streaming quality th...

Jacob

Community Legend

401 Views

1 replies

0 likes

All Platforms
Subscription
  • 401 Views
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Android auto and the Spotify offline mode, again.

PlanPremiumCountryGermany DeviceSamsung Galaxy s5 mini + ZTE Axon 7 Operating SystemAndroid Oreo, Android Pie My Question or IssueIn spotify app I downloaded all playlist, album and podcasts to the phone and expect to play this in android auto even w...

Visitor

Plan Premium Country Germany   Device Samsung Galaxy s5 mini + ZTE Axon 7   Operating System Android Oreo, Android Pie   My Question or Issue In spotify app I download...

osornios

Spotify Star

1923 Views

1 replies

0 likes

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Solved!!Superuser Contribution The Spotify App decided that don't want to work anymore in background

So... The Spotify App in my smartphone decided that don't want to work anymore in background. For what i read in this Community, this question is way too often... and way too ignored. But i'm here with my last hope for some miracle. I already tried u...

Casual Listener

So... The Spotify App in my smartphone decided that don't want to work anymore in background.   For what i read in this Community, this question is way too often... and way too ignored. But i'...

andribz

Casual Listener

3015 Views

2 replies

0 likes

Android
Browse
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How do you view the global ranking for artists on Spotify?

Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able to see this, but nowadays I click on Lana's position...

Regular

Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able t...

Ayrton_rp

Casual Listener

1553 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Superuser Contribution Instagram Story

PlanPremiumCountryTurkeyDeviceHuawei Mate 10 proOperating System Android My Question or IssueHi, I' used the latest version of spotify. Also I clean caches of Spotify and Instagram and reinstall both programs 2 times. But I could not find sharing Ins...

Newbie

Plan Premium Country Turkey Device Huawei Mate 10 pro Operating System  Android   My Question or Issue Hi, I' used the latest version of spotify. Also I clean caches of Spotify ...

Petya

Community Legend

437 Views

1 replies

0 likes

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Superuser Contribution When will you add "Block Artists" option on Android? We pay for the service, and it's very basic

PlanPremiumCountryEl SalvadorDeviceSamsung Galaxy S10+Operating SystemAndroid PieMy Question or IssueWhen will you add the most needed option : Allow us to "Block undesired Artists"? We pay for a service, and it is a very basic function you need to a...

Newbie

Plan Premium Country El Salvador Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue When will you add the most needed option : Allow us to "Block undesired Art...

Petya

Community Legend

790 Views

4 replies

1 likes

  • 790 Views
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  • 1 likes

Solved!! I want to import downloaded local song files to my Spotify app but newer songs don't show up

PlanPremiumCountryBrazil Device(Moto G 5SOperating SystemAndroid I can't add any new local song files from my phone to the Spotify app because Spotify doesn't sync them/show them in the "Import Songs" option from Settings, as if they don't exist alon...

Regular

Plan Premium Country Brazil  Device (Moto G 5S Operating System Android   I can't add any new local song files from my phone to the Spotify app because Spotify doesn't sync them/sh...

eltoch

Composer

941 Views

1 replies

0 likes

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Superuser Contribution Queue inaccessible, button greyed out

PlanPremiumCountryCanadaDeviceSamsung Galaxy J3Operating SystemAndroid 9Spotify Version8.5.25.894 My Question or IssueI cannot access my queue. The button is in the bottom right but it is greyed out. When I click it nothing happens. I habd already do...

Visitor

Plan Premium Country Canada Device Samsung Galaxy J3 Operating System Android 9 Spotify Version 8.5.25.894   My Question or Issue I cannot access my queue. The button is in the botto...

Jeremy

Spotify Legend

2711 Views

13 replies

0 likes

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Solved!! Chromecast / Web player (chrome) starts playing without being asked

Spotify PremiumCountrySwitzerlandDeviceSamsung Galaxy 5 NeoOperating SystemAndroid 6.0.1 My Question or IssueMy Spotify app keeps playing songs I've never heard on Chromecast (which I never used, I don't even know "where" (on which device) the songs ...

Visitor

Spotify Premium Country Switzerland Device Samsung Galaxy 5 Neo Operating System Android 6.0.1   My Question or Issue My Spotify app keeps playing songs I've never heard on Chromecast (...

Jls0923

Casual Listener

2422 Views

2 replies

0 likes

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Superuser Contribution Spotify skipping / not playing random local files

PlanPremium DeviceXiaomi MI 9T Operating SystemAndroid 9 (1.19) My Question or IssueI've recently changed my device and on the new one I have a problem with playing local files (downloaded, both offline and online). Spotify doesn't play random tracks...

Casual Listener

  Plan Premium   Device Xiaomi MI 9T   Operating System Android 9 (1.19)   My Question or Issue I've recently changed my device and on the new one I have a problem with...

shinnokina

Gig Goer

4879 Views

16 replies

2 likes

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Solved!! Playlists created by null

Just today my wifes family acc changed so that all of the playlists show that they are created by "3217öbovifystdihctxycuvovicuxyfuhpndwevojpkpno" is the acc been hijacked or what? It allso shows that spotify has logged in to facebook 29.9.19 and my ...

Visitor

Just today my wifes family acc changed so that all of the playlists show that they are created by "3217öbovifystdihctxycuvovicuxyfuhpndwevojpkpno" is the acc been hijacked or what? It allso shows tha...

osornios

Spotify Star

1154 Views

1 replies

0 likes

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Song Radio does not include the song

PlanPremiumCountryU.S.DeviceGoogle Pixel 1Operating SystemAndroid 10 My Question or Issue https://community.spotify.com/t5/Implemented-Ideas/Starting-a-radio-plays-song-you-choose-as-base/idi-p/31535 Please revert back to the previous feature detaile...

Casual Listener

Plan Premium Country U.S. Device Google Pixel 1 Operating System Android 10   My Question or Issue   https://community.spotify.com/t5/Implemented-Ideas/Starting-a-radio-plays-son...

StevoNDaHoodson

Casual Listener

1583 Views

2 replies

4 likes

song radio
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Solved!!Superuser Contribution Cannot download using cellular data

I want to download songs on Spotify, but when I press the download always appear the words: go to settings for download using cellular. I already turned it on but it still doesn't work. I don't know how many times I uninstalled and reinstalled Spotif...

Newbie

 I want to download songs on Spotify, but when I press the download always appear the words: go to settings for download using cellular. I already turned it on but it still doesn't work. I ...

Peter

Spotify Legend

1909 Views

1 replies

0 likes

  • 1909 Views
  • 1 replies
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Superuser Contribution Esperando para descargar, android

PlanPremiumCountryEspañaDeviceXiaomi Redmi Note 5Operating SystemAndroid 9 My Question or IssueCuando intento descargar una lista de reproducción con archivos locales (añadida desde el pc) en mi movil, se queda "esperando para descargar" indefinidame...

Visitor

Plan Premium Country España Device Xiaomi Redmi Note 5 Operating System Android 9   My Question or Issue Cuando intento descargar una lista de reproducción con archivos locales (añadid...

Katerina

Spotify Legend

2329 Views

1 replies

0 likes

archivos locales
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Superuser Contribution Daily Mix

Where did the daily mixes go? I uninstalled and reinstalled the app but still no luck.

Casual Listener

Where did the daily mixes go? I uninstalled and reinstalled the app but still no luck.  

Katerina

Spotify Legend

758 Views

2 replies

5 likes

  • 758 Views
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  • 5 likes

Incredibly slow...

PlanPremiumCountrySpainDeviceXperia xz3Operating SystemAndroid 9 Spotify has become so slow it's almost unusable. It takes literally minutes to open a playlist, or an artist profile or an album list. It makes no difference if the songs are downloaded...

Music Fan

Plan Premium Country Spain Device Xperia xz3 Operating System Android 9   Spotify has become so slow it's almost unusable. It takes literally minutes to open a playlist, or an artist pr...

eltoch

Composer

444 Views

1 replies

4 likes

  • 444 Views
  • 1 replies
  • 4 likes

Superuser Contribution Músicas indisponíveis no android

Boa noite, tenho algumas músicas indisponíveis que eu ouvia sempre e agora não funcionam mais, como faço para escutar elas novamente?

Visitor

Boa noite, tenho algumas músicas indisponíveis que eu ouvia sempre e agora não funcionam mais, como faço para escutar elas novamente?

Petya

Community Legend

474 Views

1 replies

0 likes

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  • 1 replies
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Spotify will not work unless wifi is on.

PlanPremiumCountryUSADeviceMotorola E6 + Motorola E4Operating SystemAndroid 9 My Question or IssueAfter the recent 2 updates the app started to lag. Then on the 28th update ultimately stopped working during transit and would not play or load anything...

Casual Listener

Plan Premium Country USA Device Motorola E6 + Motorola E4 Operating System Android 9   My Question or Issue After the recent 2 updates the app started to lag. Then on the 28th update u...

dev24

Regular

626 Views

3 replies

0 likes

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  • 3 replies
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Can't add albums to queue anymore.

With the recent UI changes now not only we can't add albums to a playlist but we can't add them to our queue anymore either. This is a huge problem for people who heavily use the queue feature like myself, I've had to downgrade to an older version (8...

Visitor

With the recent UI changes now not only we can't add albums to a playlist but we can't add them to our queue anymore either. This is a huge problem for people who heavily use the queue feature like m...

owright907

Newbie

1506 Views

2 replies

1 likes

  • 1506 Views
  • 2 replies
  • 1 likes

1gb user data

PlanPremiumDeviceNokia 3.2Operating SystemAndroid 9 My Question or Issue1+ GB of "user data" (not cache or playlists)Can't move to SD card. Tried deleting all app data, but it reappears on login. Need the space for actual useful things.

Newbie

  Plan Premium Device Nokia 3.2 Operating System Android 9   My Question or Issue 1+ GB of "user data" (not cache or playlists) Can't move to SD card.  Tried deleting all ap...

455 Views

0 replies

0 likes

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