Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

122296 Views

27 replies

4 likes

  • 122296 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

245930 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 245930 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

607689 Views

79 replies

3 likes

  • 607689 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

504326 Views

581 replies

42 likes

Account
Free
  • 504326 Views
  • 581 replies
  • 42 likes

Question about function

I want to know what does this icon mean in Android application. 

Newbie

I want to know what does this icon mean in Android application. 

引きこもり

Roadie

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Podcasts

Hey, I'm having trouble with podcasts. I have premium but I can't download them, it's not a problem with loading, the button is literally not there, I can only share it? It's doing this on both my laptop and mobile (Macbook air and OPPO A75). Yes, I'...

Casual Listener

Hey, I'm having trouble with podcasts. I have premium but I can't download them, it's not a problem with loading, the button is literally not there, I can only share it? It's doing this on ...

Razzle_Dazzle02

Casual Listener

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Trouble with Android Bluetooth Connection

Hi, I'm usingPlan PremiumCountry GermanyDevice Phone Sony XA2 "H3113"Operating System Android 9 I use Spotify Premium for some years now, in Cars I connect via Bluetooth to the car and use the car radio buttons to skip Tracks and Mute/Unmute.Please n...

Newbie

Hi,   I'm using Plan          Premium Country   Germany Device     Phone Sony XA2 "H3113" Operating System&nb...

gerard1492

Casual Listener

1293 Views

2 replies

0 likes

Android
Bluetootch
Car
controls
  • 1293 Views
  • 2 replies
  • 0 likes

Why does playback behave different in Android Auto?

PlanFreeCountryGermany DeviceAsus Zenfone Zoom SOperating SystemAndroid 8.0.0 My Question or IssueWhen I select an Artist or an Album within the integrated Spotify in Android Auto playback totally behaves different than doing the same in the "normal"...

Visitor

Plan Free Country Germany   Device Asus Zenfone Zoom S Operating System Android 8.0.0   My Question or Issue When I select an Artist or an Album within the integrated Spotify in ...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Superuser Contribution Play queue not repeating songs

I tried this before and it works fine but now it doesn't.If I select a song from an artist, the play queue fills with their top songs- perfectly fineIf I remove those songs from the queue that I don't want, add another artist and click repeat all, it...

Newbie

I tried this before and it works fine but now it doesn't. If I select a song from an artist, the play queue fills with their top songs- perfectly fine If I remove those songs from the queue tha...

Ivan

Spotify Legend

974 Views

2 replies

2 likes

  • 974 Views
  • 2 replies
  • 2 likes

Superuser Contribution Local files turning "unavailable"

Some tracks get randomly unavailable and can only be played manually, which means auto play and shuffle don't work with those songs. It happens in a matter of days after they get downloaded into the phone.

Visitor

  Some tracks get randomly unavailable and can only be played manually, which means auto play and shuffle don't work with those songs. It happens in a matter of days after they get downloaded i...

Ivan

Spotify Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashes when clicking three dots to add to playlist or whatever [umidigi a5 pro]

PlanPremiumCountryCanadaDeviceumidigi a5 proOperating SystemAndroid My Question or IssueWhen trying to click to add to playlist/queue/share it crashes every time. Also when I click on certain podcasts (pod save America)

Newbie

Plan Premium Country Canada Device umidigi a5 pro Operating System Android   My Question or Issue When trying to click to add to playlist/queue/share it crashes every time. Also when I...

Ivan

Spotify Legend

630 Views

1 replies

2 likes

  • 630 Views
  • 1 replies
  • 2 likes

Superuser Contribution The app shows offline when I´m connected with mobile data, tried also the web app and doesn´t work..

The app shows offline when I´m connected with mobile data, tried also the web app and neither of them work. It doesn´t work. I've tried:-reinstall app-erasing cache- reconfiguring APN-activating mobile data for the app-enabling mobile data for the ap...

Casual Listener

The app shows offline when I´m connected with mobile data, tried also the web app and neither of them work. It doesn´t work. I've tried: -reinstall app -erasing cache - reconfiguring APN -activat...

Ivan

Spotify Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Played Artists now opens the artist page instead of my library of their music that I saved.

PlanPremiumCountryU.SDeviceGalaxy 9Operating SystemAndroid 10 My Question or IssueRecently my spotify app updated and I notice when I use the recently played artist feature ( which I use constantly), it now opens the artist page instead of the music ...

Regular

Plan Premium Country U.S Device Galaxy 9 Operating System Android 10   My Question or Issue Recently my spotify app updated and I notice when I use the recently played artist feature (...

Ivan

Spotify Legend

2058 Views

1 replies

0 likes

  • 2058 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I press skip it skips more than one tracks

When it either finsihes or is skipped it jumps 5 tracksPlanPremiumCountryHungaryDeviceSamsing Galaxy S10Operating System(Android 10, OneUIMy Question or Issue

Visitor

When it either finsihes or is skipped it jumps 5 tracks Plan Premium Country Hungary Device Samsing Galaxy S10 Operating System (Android 10, OneUI My Question or Issue  

Ivan

Spotify Legend

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Local Files and Volume Normalisation

PlanPremiumCountryUnited StatesDeviceZTE AXONOperating SystemAndroidMy Question or IssueHi all, I have a question regarding Spotify's volume normalisation, in regards to my own local files. Before spotify, I mainly used mp3gain to have all of my musi...

Visitor

Plan Premium Country United States Device ZTE AXON Operating System Android My Question or Issue Hi all,   I have a question regarding Spotify's volume normalisation, in regards to my...

4438 Views

0 replies

6 likes

Local files for Spotify Mobile
volume normalization
  • 4438 Views
  • 0 replies
  • 6 likes

Android Bluetooth volume control only on or off fix

PlanPremiumCountry USA DeviceSamsung Galaxy 8+ Issue: After factory restarting my android device I was no longer able to control the volume on my bluetooth device with my phone. I could only turn the volume off and on, and when i turned it on it was ...

Visitor

Plan Premium Country USA   Device Samsung Galaxy 8+      Issue: After factory restarting my android device I was no longer able to control the volume on my bluetooth ...

2448 Views

0 replies

0 likes

Android
volume
  • 2448 Views
  • 0 replies
  • 0 likes

Spotify Metadata Support with Subaru Impreza

PlanPremiumCountryUSADeviceSamsung Galaxy 8Operating SystemAndroid Version 8.0.0Spotify App Version 8.4.97.807 My Question or IssueI own a Subaru Impreza '15 and have connected my device to my car using bluetooth. The Metadata from Spotify will show ...

Newbie

Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android Version 8.0.0 Spotify App Version 8.4.97.807   My Question or Issue I own a Subaru Impreza '15 and have conne...

Sanmartino

Casual Listener

2821 Views

3 replies

5 likes

  • 2821 Views
  • 3 replies
  • 5 likes

Superuser Contribution No Internet Connection message on several wifi connections

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8 Every time I try to open the spotify app for the past several weeks, I receive the same No Internet Connection message. I have tried restarting my device, my router, contacting my ISP, clearing t...

Visitor

Plan Premium Country United States Device Samsung Galaxy S8   Every time I try to open the spotify app for the past several weeks, I receive the same No Internet Connection message. I hav...

Xenia

Spotify Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crash Android 10

PlanPremium FamilyCountrySwedenDeviceSamsung note 9Operating SystemAndroid 10 My Question or IssueSpotify App crashes directly after installation, cannot be used at all.We have restarted phone several times, re-installed the app several times during ...

Casual Listener

Plan Premium Family Country Sweden Device Samsung note 9 Operating System Android 10   My Question or Issue Spotify App crashes directly after installation, cannot be used at all. We ...

Xenia

Spotify Legend

1411 Views

1 replies

7 likes

  • 1411 Views
  • 1 replies
  • 7 likes

Superuser Contribution Auto populate playlist name from artist/album on Android

(This functionality used to work)On andriod, when I select an album I want to save as a playlist, and choose "Add to Playlist". I see a list of my existing playlists, and at the top "New Playlist" button - this then opens a dialog box "give your play...

Regular

(This functionality used to work) On andriod, when I select an album I want to save as a playlist, and choose "Add to Playlist". I see a list of my existing playlists, and at the top "New Playlist" ...

Paulo23

Roadie

3343 Views

5 replies

2 likes

  • 3343 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify not running on certain Astell&Kern players

PlanFree OR Premium CountryHong Kong DeviceAstell&Kern SR15 Operating SystemModified Android Spotify version8.5.20.857 - 32bit My Question or IssueHi all, i worked in a dealer of Astell&Kern players. In late 2018, AK opened up their system to allow u...

Casual Listener

Plan Free OR Premium   Country Hong Kong   Device Astell&Kern SR15   Operating System Modified Android   Spotify version 8.5.20.857 - 32bit   My Question o...

Cyrusng

Visitor

6360 Views

6 replies

0 likes

  • 6360 Views
  • 6 replies
  • 0 likes

Superuser Contribution App starts up always downloading songs, gets stuck, and Spotify stops responding for minutes.

PlanPremiumCountrySingaporeDevicesamsung note8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueStarting Spotify always sees it downloading 10 or 20 songs, and this causes the app to become laggy, nonplaying and generally ha...

Regular

Plan Premium Country Singapore Device samsung note8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Starting Spotify always sees it downloading 10 ...

Serwei

Regular

1013 Views

3 replies

0 likes

  • 1013 Views
  • 3 replies
  • 0 likes

Automatically set "Artistname - Albumname" as playlist name, when creating a playlist from an album

Operating SystemAny Android My Question or IssueWhen creating a new playlist directly from the context menu (3 dots button) of an album on Spotify for macOS (probably also on Windows and Linux), the new playlist is automatically named "$ARTIST - $ALB...

Casual Listener

  Operating System Any Android   My Question or Issue When creating a new playlist directly from the context menu (3 dots button) of an album on Spotify for macOS (probably also on Win...

dinomight

Spotify Star

1149 Views

3 replies

0 likes

albumplaylist
playlist from album
predefined playlist name
  • 1149 Views
  • 3 replies
  • 0 likes

App stops playing at 9 seconds

PlanPremiumCountryBrazil DeviceASUS Zenfone 3MAXOperating SystemAndroid Nougat Recently, my app started to interrupt the music playing after 9 seconds elapsed. I saw some similar issues, but the solutions is always a restart the device or clean reins...

Regular

Plan Premium Country Brazil   Device ASUS Zenfone 3MAX Operating System Android Nougat   Recently, my app started to interrupt the music playing after 9 seconds elapsed.   ...

ph_sa

Regular

1256 Views

2 replies

0 likes

10 seconds
9 seconds
Android
  • 1256 Views
  • 2 replies
  • 0 likes