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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryAustraliaDeviceSamsung Galaxy A5Operating SystemAndroid Oreo My Question or IssueWhen I open Spotify on my phone, the message "Restarting App. Won't be long." pops up at bottom of the screen for a few seconds every time, which has b...
Plan Premium Country Australia Device Samsung Galaxy A5 Operating System Android Oreo My Question or Issue When I open Spotify on my phone, the message "Restarting App. Won't be...
Visitor
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5 replies
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PlanPremium CountryUK & Ukraine DeviceGalaxy S9+ Operating SystemAndroid 9 My Question or Issue As the title says, my music keeps pausing randomly after my phone is locked. Usually when It's in my pocket it will just randomly pause and then immediate...
Plan Premium Country UK & Ukraine Device Galaxy S9+ Operating System Android 9 My Question or Issue As the title says, my music keeps pausing rand...
Community Legend
3832 Views
2 replies
1 likes
DeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueHello, I have the problem that spotify keeps opening itself and starting / stopping music. I've already clean reinstalled the spotify app. A few weeks ago I had the problem but back then s...
Device OnePlus 6T Operating System Android 9 My Question or Issue Hello, I have the problem that spotify keeps opening itself and starting / stopping music. I've already clean reinstalle...
Casual Listener
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PlanPremiumCountryFranceDeviceSamsung Galaxy Note 10+Operating SystemAndroid PieMy Question or IssueHello I have a problem, The volume even at the maximum is very smallon Spotify, as if I had put 20%, it was back to normal this morning (and I did not...
Plan Premium Country France Device Samsung Galaxy Note 10+ Operating System Android Pie My Question or Issue Hello I have a problem, The volume even at the maximum is very small on Spotify,...
Composer
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1 replies
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My Question or Issue Why is your Icon not the same size like ALL the other?And, what makes it even worse, it used to be!
My Question or Issue Why is your Icon not the same size like ALL the other? And, what makes it even worse, it used to be!
Casual Listener
321 Views
1 replies
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PlanPremiumCountryUSADeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueUsed to be able to add a shortcut to the home screen for albums and songs. Gone now? Seems only available for playlists. Also...the function to add an album to a p...
Plan Premium Country USA Device Samsung Galaxy 7 Operating System Android My Question or Issue Used to be able to add a shortcut to the home screen for albums and songs. Gone now? Se...
Community Legend
894 Views
2 replies
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PlanFamily premiumCountryHollandDeviceGalaxy 8Operating SystemAndroid (?)Hi, Today my spotify app would't play via my blootooth speaker. The speaker is connected to the phone. Every other sound (phone sound and other app sounds) play on the bluetooth...
Plan Family premium Country Holland Device Galaxy 8 Operating System Android (?) Hi, Today my spotify app would't play via my blootooth speaker. The speaker is connected to the phone...
848 Views
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Spotify needs to take preference when playing already downloaded songs over streaming them without toggling Offline Mode. When the download quality is better than or equal to the streaming quality there is no reason to "redownload" the songs. It is a...
Spotify needs to take preference when playing already downloaded songs over streaming them without toggling Offline Mode. When the download quality is better than or equal to the streaming quality th...
Community Legend
402 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceSamsung Galaxy s5 mini + ZTE Axon 7 Operating SystemAndroid Oreo, Android Pie My Question or IssueIn spotify app I downloaded all playlist, album and podcasts to the phone and expect to play this in android auto even w...
Plan Premium Country Germany Device Samsung Galaxy s5 mini + ZTE Axon 7 Operating System Android Oreo, Android Pie My Question or Issue In spotify app I download...
Spotify Star
1924 Views
1 replies
0 likes
So... The Spotify App in my smartphone decided that don't want to work anymore in background. For what i read in this Community, this question is way too often... and way too ignored. But i'm here with my last hope for some miracle. I already tried u...
So... The Spotify App in my smartphone decided that don't want to work anymore in background. For what i read in this Community, this question is way too often... and way too ignored. But i'...
Casual Listener
3023 Views
2 replies
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Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able to see this, but nowadays I click on Lana's position...
Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able t...
Casual Listener
1566 Views
1 replies
2 likes
PlanPremiumCountryTurkeyDeviceHuawei Mate 10 proOperating System Android My Question or IssueHi, I' used the latest version of spotify. Also I clean caches of Spotify and Instagram and reinstall both programs 2 times. But I could not find sharing Ins...
Plan Premium Country Turkey Device Huawei Mate 10 pro Operating System Android My Question or Issue Hi, I' used the latest version of spotify. Also I clean caches of Spotify ...
Community Legend
438 Views
1 replies
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PlanPremiumCountryEl SalvadorDeviceSamsung Galaxy S10+Operating SystemAndroid PieMy Question or IssueWhen will you add the most needed option : Allow us to "Block undesired Artists"? We pay for a service, and it is a very basic function you need to a...
Plan Premium Country El Salvador Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue When will you add the most needed option : Allow us to "Block undesired Art...
Community Legend
792 Views
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PlanPremiumCountryBrazil Device(Moto G 5SOperating SystemAndroid I can't add any new local song files from my phone to the Spotify app because Spotify doesn't sync them/show them in the "Import Songs" option from Settings, as if they don't exist alon...
Plan Premium Country Brazil Device (Moto G 5S Operating System Android I can't add any new local song files from my phone to the Spotify app because Spotify doesn't sync them/sh...
Composer
946 Views
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PlanPremiumCountryCanadaDeviceSamsung Galaxy J3Operating SystemAndroid 9Spotify Version8.5.25.894 My Question or IssueI cannot access my queue. The button is in the bottom right but it is greyed out. When I click it nothing happens. I habd already do...
Plan Premium Country Canada Device Samsung Galaxy J3 Operating System Android 9 Spotify Version 8.5.25.894 My Question or Issue I cannot access my queue. The button is in the botto...
Spotify Legend
2735 Views
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Spotify PremiumCountrySwitzerlandDeviceSamsung Galaxy 5 NeoOperating SystemAndroid 6.0.1 My Question or IssueMy Spotify app keeps playing songs I've never heard on Chromecast (which I never used, I don't even know "where" (on which device) the songs ...
Spotify Premium Country Switzerland Device Samsung Galaxy 5 Neo Operating System Android 6.0.1 My Question or Issue My Spotify app keeps playing songs I've never heard on Chromecast (...
Casual Listener
2429 Views
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PlanPremium DeviceXiaomi MI 9T Operating SystemAndroid 9 (1.19) My Question or IssueI've recently changed my device and on the new one I have a problem with playing local files (downloaded, both offline and online). Spotify doesn't play random tracks...
Plan Premium Device Xiaomi MI 9T Operating System Android 9 (1.19) My Question or Issue I've recently changed my device and on the new one I have a problem with...
Gig Goer
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Just today my wifes family acc changed so that all of the playlists show that they are created by "3217öbovifystdihctxycuvovicuxyfuhpndwevojpkpno" is the acc been hijacked or what? It allso shows that spotify has logged in to facebook 29.9.19 and my ...
Just today my wifes family acc changed so that all of the playlists show that they are created by "3217öbovifystdihctxycuvovicuxyfuhpndwevojpkpno" is the acc been hijacked or what? It allso shows tha...
Spotify Star
1155 Views
1 replies
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PlanPremiumCountryU.S.DeviceGoogle Pixel 1Operating SystemAndroid 10 My Question or Issue https://community.spotify.com/t5/Implemented-Ideas/Starting-a-radio-plays-song-you-choose-as-base/idi-p/31535 Please revert back to the previous feature detaile...
Plan Premium Country U.S. Device Google Pixel 1 Operating System Android 10 My Question or Issue https://community.spotify.com/t5/Implemented-Ideas/Starting-a-radio-plays-son...
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I want to download songs on Spotify, but when I press the download always appear the words: go to settings for download using cellular. I already turned it on but it still doesn't work. I don't know how many times I uninstalled and reinstalled Spotif...
I want to download songs on Spotify, but when I press the download always appear the words: go to settings for download using cellular. I already turned it on but it still doesn't work. I ...
Spotify Legend
1914 Views
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