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Local files turning "unavailable"

Local files turning "unavailable"

 

Some tracks get randomly unavailable and can only be played manually, which means auto play and shuffle don't work with those songs. It happens in a matter of days after they get downloaded into the phone.

 

 

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1 Reply

Hey there @user-removed, 

 

Thanks for reaching out to the Community about this. 
 

Just to confirm, have you tried a clean reinstall of the Spotify app on your device? We recommend this step as it'll remove the old drivers first and then install the new ones. It'll also get you the latest version of Spotify. These changes tend to solve issues like the one you're experiencing. Give your device a quick restart as well before you open the newly installed app. 

 

Do you mind sending us a video recording showing the behavior you describe? Just attach the video to your next response to us. This way we can take a closer look at the issue. 

 

We'll look out for your reply.

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