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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

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cohendylan1

Music Fan

201763 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 201763 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

546087 Views

78 replies

3 likes

  • 546087 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453959 Views

571 replies

38 likes

Account
Free
  • 453959 Views
  • 571 replies
  • 38 likes

Play queue reordering

PlanFree/PremiumCountryUkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueUpdated app no longer allows the play queue to be managed (reordering or deleting). Only option is to add (which is hopeless...

Music Fan

Plan Free/Premium Country Uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android   My Question or Issue Updated app no longer allows the play queue to b...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist Loading Error

PlanPremiumCountryUS/FinlandDeviceMoto Z Play DroidOperating SystemAndroid 8.0.0 With the exception of the playlists by Spotify or friends, my playlists do not load, even if they were downloaded. But it also applies to any new playlists that are crea...

Casual Listener

Plan Premium Country US/Finland Device Moto Z Play Droid Operating System Android 8.0.0   With the exception of the playlists by Spotify or friends, my playlists do not load, even if th...

bsdrkgh

Casual Listener

2005 Views

2 replies

0 likes

  • 2005 Views
  • 2 replies
  • 0 likes

Keep Spotify Running

PlanPremiumCountryRomaniaDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueIs there any way to keep the Spotify app open whenever I close all the apps using the "Close Apps" button? I remember Google Play Music staying open if ...

Casual Listener

Plan Premium Country Romania Device Samsung Galaxy Note 8 Operating System Android 9   My Question or Issue Is there any way to keep the Spotify app open whenever I close all the apps ...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify keeps playing while talking on the phone

PlanPremiumCountryUSDevicePixel 4 XLOperating SystemAndroid Oreo My Question or IssueSo when I'm playing Spotify and I call someone or they call me through WhatsApp the music doesn't stop all the time. I will pause the music and it starts right back ...

Visitor

Plan Premium Country US Device Pixel 4 XL Operating System Android Oreo   My Question or Issue So when I'm playing Spotify and I call someone or they call me through WhatsApp the ...

Kglover354

Newbie

4901 Views

2 replies

1 likes

  • 4901 Views
  • 2 replies
  • 1 likes

Superuser Contribution Congelación app spotify y carga de contenido muy lento

Hola tengo un problema con la aplicación desde que compre el dispositivo, experimento congelaciónes o carga muy lenta, tengo un buen Internet y no se que solución dar. Video de demostración a través de google drive para que lo visualizen https://driv...

Casual Listener

Hola tengo un problema con la aplicación desde que compre el dispositivo, experimento congelaciónes o carga muy lenta, tengo un buen Internet y no se que solución dar.  Video de demostración a ...

Mario

Spotify Legend

27938 Views

3 replies

5 likes

  • 27938 Views
  • 3 replies
  • 5 likes

Superuser Contribution Spotify app seems to cause Android browser to go offline

PlanFreeCountrySingaporeDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueI play Spotify via the app.I am not entirely sure but it seems when I play music on Spotify, my android browsers become offline (Chrome, Firefox, Opera). It has h...

Casual Listener

  Plan Free Country Singapore Device OnePlus 5T Operating System Android Pie   My Question or Issue I play Spotify via the app. I am not entirely sure but it seems when I play m...

allnotavailable

Casual Listener

861 Views

3 replies

0 likes

  • 861 Views
  • 3 replies
  • 0 likes

Shuffle malfunction

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DevicePixel 2Operating SystemAndroid My Question or IssueThe shuffle function does not work on the specific playl...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device Pixel 2 Operating System Android &n...

MrNoHappiness

Casual Listener

697 Views

1 replies

1 likes

  • 697 Views
  • 1 replies
  • 1 likes

Can't/unable pause music on screen lock (again)

As the title suggests, the pause/play button doesn't work on screen lock (mobile device). I can only skip the track. This issue has been mentioned before last year and I just wanna report that it's back again. I tried many solutions (reinstall many t...

Visitor

As the title suggests, the pause/play button doesn't work on screen lock (mobile device). I can only skip the track. This issue has been mentioned before last year and I just wanna report that it's b...

1038 Views

0 replies

3 likes

  • 1038 Views
  • 0 replies
  • 3 likes

Library slow after update

PlanPremiumCountryBrazilDeviceHuaweiOperating SystemAndroid After the last update, the saved library became slow and unresponsive. If I try to access an specific saved album via the library, it takes 15 seconds to load. Same thing with my followed ar...

Casual Listener

Plan Premium Country Brazil Device Huawei Operating System Android   After the last update, the saved library became slow and unresponsive. If I try to access an specific saved album vi...

PaulMac

Roadie

7865 Views

26 replies

13 likes

  • 7865 Views
  • 26 replies
  • 13 likes

Superuser Contribution Home page won't load

Since Spotify updated on my Pixel XL this morning, the home page won't load. I have tried to uninstall/reinstall, as well as restarting my phone but still not working. I get a message that, "something went wrong....please have another go." I've been ...

Gig Goer

Since Spotify updated on my Pixel XL this morning, the home page won't load.  I have tried to uninstall/reinstall, as well as restarting my phone but still not working. I get a message that, "so...

Loreniw

Casual Listener

21836 Views

14 replies

6 likes

  • 21836 Views
  • 14 replies
  • 6 likes

Superuser Contribution How to add a Playlist to current play queue

PlanPremiumDeviceSamsung S8Operating SystemAndroidMy Question or IssueCan you add a playlist to the current play queue via mobile device? I see this option is available from Desktop but I have recently converted many playlists from other Music Servic...

Casual Listener

Plan Premium Device Samsung S8 Operating System Android My Question or Issue Can you add a playlist to the current play queue via mobile device? I see this option is available from Desktop but...

Mario

Spotify Legend

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes

Clock app keeps disconnecting

PlanPremiumCountry DeviceAsus Zenfone Max Pro M2Operating SystemAndroid 9 My Question or IssueWhen trying to use the Clock app to set Spotify as an alarm, the playlists list keeps "refreshing", making it impossible to search for songs or playlists to...

Casual Listener

Plan Premium Country   Device Asus Zenfone Max Pro M2 Operating System Android 9   My Question or Issue When trying to use the Clock app to set Spotify as an alarm, the playlists ...

gijsterbeek

Regular

2479 Views

3 replies

4 likes

  • 2479 Views
  • 3 replies
  • 4 likes

Problems with Android bluetooth streaming to BMW - resolved

Hi all,First post here - short and simple - my Android phone (Sony Xperia) recently upgraded to Android 9.0 and (coincidentally?) the Bluetooth audio streaming to my BMW stopped working correctly - in fact the phone would need to be restarted each ti...

Visitor

Hi all, First post here - short and simple - my Android phone (Sony Xperia) recently upgraded to Android 9.0 and (coincidentally?) the Bluetooth audio streaming to my BMW stopped working correctly -...

939 Views

0 replies

1 likes

  • 939 Views
  • 0 replies
  • 1 likes

Google chrome vs on this phone.

Why does it keep switching to playing with google chrome? othe below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)...

Casual Listener

Why does it keep switching to playing with google chrome?   o the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premiu...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Spotify stops playing when detects new device

PlanPremiumCountryPoland DeviceSamsung Galaxy Note 8 + Bonroad PX5 car audioOperating Systemboth Android 9 My Question or IssueI have Android car system installed in my car with Spotify installed. After 1-20 minutes of listening on car system the mus...

Casual Listener

Plan Premium Country Poland   Device Samsung Galaxy Note 8 + Bonroad PX5 car audio Operating System both Android 9   My Question or Issue I have Android car system installed in m...

hudyvolt

Casual Listener

754 Views

2 replies

0 likes

  • 754 Views
  • 2 replies
  • 0 likes

Samsung S10e, Huawei P10 plus - app crashes on start

No updates on Samsung S10e and Huawei P10 plus but suddenly app crashes on start for both tonight. Was using it on S10e earlier today with no issues.PlanPremium

Casual Listener

No updates on Samsung S10e and Huawei P10 plus but suddenly app crashes on start for both tonight. Was using it on S10e earlier today with no issues. Plan Premium

proffs

Casual Listener

783 Views

2 replies

0 likes

Android
Crash
  • 783 Views
  • 2 replies
  • 0 likes

Queue wiped and can't add songs to queue from mobile app

PlanPremiumDevicePC/Xiaomi Mi5Operating SystemWindows7/Android 8My Question or IssueI use Spotify on my phone and multiple PC's. I decided to give premium yet another chance, because on free my play queue got wiped every time I switched devices and I...

Casual Listener

Plan Premium Device PC/Xiaomi Mi5 Operating System Windows7/Android 8 My Question or Issue I use Spotify on my phone and multiple PC's. I decided to give premium yet another chance, because on...

604 Views

0 replies

0 likes

  • 604 Views
  • 0 replies
  • 0 likes

Bluetooth Audio Paused

PlanPremiumCountryCanDeviceMoto G7 Power And W205 c400 Benz command systemOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So when I'm playing Bluetooth music from my phone via Bluetooth through my car stereo I will hit Pl...

Visitor

Plan Premium Country Can Device Moto G7 Power And W205 c400 Benz command system Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  So when I'm p...

2345 Views

0 replies

0 likes

  • 2345 Views
  • 0 replies
  • 0 likes

Issue with offline mode and downloads

PlanPremium(free trail)CountryIndiaDeviceSamsung galaxy m30Operating SystemAndroid 9 My Question or IssueMy offline mode or the downloads stay for only one day. I should clear my offline devices and reinstall app if i have used offline mode because t...

Newbie

  Plan Premium(free trail) Country India Device Samsung galaxy m30 Operating System Android 9   My Question or Issue My offline mode or the downloads stay for only one day. I sho...

Arumaybiswas

Visitor

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

sneaky dash - Mendler keeps playing instead of my playlist

I have a premium family plan and when playing on my Samsung 10e a tune I have never hear of and never play keeps coming up and knocks out my playlist and then keeps playing. If I go back to my playlist, a couple of my songs play and then this track c...

Visitor

I have a premium family plan and when playing on my Samsung 10e a tune I have never hear of and never play keeps coming up and knocks out my playlist and then keeps playing.  If I go back to my ...

452 Views

0 replies

0 likes

Virus
  • 452 Views
  • 0 replies
  • 0 likes