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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375755 Views

541 replies

34 likes

Account
Free
  • 375755 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
  • 0 replies
  • 7 likes

Superuser Contribution Unable to Share to Instagram Stories

PlanPremiumCountryUSADeviceSamsung Galaxy 9+Operating SystemAndroid v9 My Question or IssueI am unable to share to my Instagram story, I only have the option to share via Direct Message. I have tried a few different methods recommended online, howeve...

Visitor

Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Android v9       My Question or Issue I am unable to share to my Instagram story, I only have the option ...

Mario

Spotify Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution no option to share songs on instagram stories

 PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...

Mario

Spotify Legend

597 Views

1 replies

1 likes

  • 597 Views
  • 1 replies
  • 1 likes

[Android][Social] Instagram stories doesn't play music automatically when shared

I am able to share music through my Instagram Stories from the Spotify app, but the problem I'm having is that the music doesn't automatically play. People don't hear the music I post.

Visitor

I am able to share music through my Instagram Stories from the Spotify app, but the problem I'm having is that the music doesn't automatically play. People don't hear the music I post.

1067 Views

0 replies

0 likes

Android
Social
  • 1067 Views
  • 0 replies
  • 0 likes

Problems with Samsung S3

As mentioned in my previous post couple of weeks back, I do have constant issues with Spotify. I have Galaxy S3, Android 4.3. App is crashing, downloaded playlist or albums don't work. I factory reset my phone, changed SD cards etc was trying everyth...

Regular

As mentioned in my previous post couple of weeks back, I do have constant issues with Spotify. I have Galaxy S3, Android 4.3. App is crashing, downloaded playlist or albums don't work. I factory re...

lheller

Newbie

5709 Views

17 replies

1 likes

  • 5709 Views
  • 17 replies
  • 1 likes

Superuser Contribution Constant crashing during playback

PlanPremiumCountryUKDeviceSamsung Galaxy Ace 4Operating System(Android 4.4.4) My Question or IssueSince updating to version 8.5.13.637 yesterday morning, Spotify keeps crashing on my Android phone (reverts to black screen with the Spotify logo, playb...

Gig Goer

Plan Premium Country UK Device Samsung Galaxy Ace 4 Operating System (Android 4.4.4)   My Question or Issue Since updating to version 8.5.13.637 yesterday morning, Spotify keeps crashi...

joeldegraaf

Casual Listener

5150 Views

14 replies

10 likes

  • 5150 Views
  • 14 replies
  • 10 likes

Superuser Contribution Major playlist issue

PlanPremiumCountryPhilippinesDeviceHuawei Nova 3iOperating SystemAndroid 9 My Question or IssueI'm on a playlist. I pressed shuffle play and it keeps cycling through songs and doesn't seem to want to stop. Whenever I press the next button after it se...

Newbie

Plan Premium Country Philippines Device Huawei Nova 3i Operating System Android 9   My Question or Issue I'm on a playlist. I pressed shuffle play and it keeps cycling through songs an...

Mario

Spotify Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Startpage is full with stuff i never heard off

PlanPremiumCountryDEDeviceSamsung Galaxy 8Operating SystemAndroidMy Question or IssueI have the problem that my start/home page in the Spotify app no longer displays recently played songs, favorite Albums and Songs, Top Podcasts, Favorite artists, he...

Visitor

Plan Premium Country DE Device Samsung Galaxy 8 Operating System Android My Question or Issue I have the problem that my start/home page in the Spotify app no longer displays recently played...

Mario

Spotify Legend

407 Views

1 replies

1 likes

  • 407 Views
  • 1 replies
  • 1 likes

Superuser Contribution Extremely slow running

App takes anywhere upto 5 minutes to open up past the initial opening screen (the Spotify emblem) then another few minutes of blank screen before bringing up the main screen. Once that's happened it will take a few tries to play music as pressing the...

Visitor

App takes anywhere upto 5 minutes to open up past the initial opening screen (the Spotify emblem) then another few minutes of blank screen before bringing up the main screen. Once that's happened it ...

Mario

Spotify Legend

451 Views

1 replies

1 likes

  • 451 Views
  • 1 replies
  • 1 likes

Can't find hidden album

PlanPremiumCountryCanadaDeviceSamsung Galaxy 10 +Operating SystemAndroid 10 My Question or IssueWhen trying to search for "Suheir" by Jason Lindner Big Band on the app, nothing shows up. When searching online through a browser, I found exactly it. So...

Casual Listener

  Plan Premium Country Canada Device Samsung Galaxy 10 + Operating System Android 10   My Question or Issue When trying to search for "Suheir" by Jason Lindner Big Band on the ap...

Emilia_8

Community Legend

577 Views

3 replies

0 likes

  • 577 Views
  • 3 replies
  • 0 likes

App doesn't work since months on xiaomi phones and no one cares

The app crash when you click on three dots,i'm paying for the premium and it's ridicolous that no one cares about this problem. It's a problem of every redmi note 8 pro and also other phones.PlanPremiumCountryItalyDeviceXiaomi redmi note 8 pro

Casual Listener

The app crash when you click on three dots,i'm paying for the premium and it's ridicolous that no one cares about this problem. It's a problem of every redmi note 8 pro and also other phones. Plan ...

ania262

Newbie

712 Views

2 replies

1 likes

  • 712 Views
  • 2 replies
  • 1 likes

Offline music deleted right after midnight

PlanPremium FamilyDeviceSamsung M20Operating System Android Q (Android 10) My Question or IssueSpotify keeps deleting my offline music right after midnight.At first it would even sign me out too and signing back in was impossible. I had to uninstall ...

Casual Listener

Plan Premium Family Device Samsung M20 Operating System  Android Q (Android 10)   My Question or Issue Spotify keeps deleting my offline music right after midnight. At first it wou...

Absoas

Casual Listener

515 Views

1 replies

0 likes

Android
  • 515 Views
  • 1 replies
  • 0 likes

Any way to access my queue without Now Playing button?

Plan(Family) PremiumCountrySwedenDeviceOnePlus 5TOperating SystemOxygen OS 9.0.10 My Question or IssueI queued up some songs in the app to listen to them, but I don't see how I can access the queue without clicking on the Playing Now menu. I don't ha...

Visitor

Plan (Family) Premium Country Sweden Device OnePlus 5T Operating System Oxygen OS 9.0.10   My Question or Issue I queued up some songs in the app to listen to them, but I don't se...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Daily Mix Bug

Hello, I'm a premium Android (actually OxygenOS v9.0.1 based on Android v9) user and I would like to report a bug when using Daily Mix feature. I noticed that the Mix will play songs in random order if random reproduction was previously selected but ...

Visitor

Hello,    I'm a premium Android (actually OxygenOS v9.0.1 based on Android v9) user and I would like to report a bug when using Daily Mix feature.   I noticed that the Mix will pla...

993 Views

0 replies

1 likes

bug
daily
mix
  • 993 Views
  • 0 replies
  • 1 likes

[Android] App hangs when viewing album in landscape mode (Android)

After trying to open certain pages while Android (8.0.0) is in landscape mode the app hangs completely. The only way to get out of this is to lock your phone and switch to portrait mode.This happens when trying to view any page for which there is no ...

Visitor

After trying to open certain pages while Android (8.0.0) is in landscape mode the app hangs completely. The only way to get out of this is to lock your phone and switch to portrait mode. This happen...

323 Views

0 replies

0 likes

Android
  • 323 Views
  • 0 replies
  • 0 likes

Local Files in Spotify Lite app for Android

PlanPremiumCountryArgentinaDeviceSamsungOperating SystemAndroid Oreo My Question or IssueI have the Spotify Lite app for Android, and I can't sync local files from my computer to the app. I can do it in the "normal" Spotify app, but not in the Lite v...

Visitor

Plan Premium Country Argentina Device Samsung Operating System Android Oreo   My Question or Issue I have the Spotify Lite app for Android, and I can't sync local files from my compute...

1933 Views

0 replies

1 likes

  • 1933 Views
  • 0 replies
  • 1 likes

Epic Collection notification

PlanPremiumCountryUKDeviceMoto GOperating SystemAndroid My Question or IssueI've encountered the Epic Collection notification. I'm not concerned about the limit, however I have deleted numerous albums and playlists from my library, but Spotify App do...

Newbie

Plan Premium Country UK Device Moto G Operating System Android   My Question or Issue I've encountered the Epic Collection notification. I'm not concerned about the limit, however I ha...

Luan

Spotify Star

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay doesn't work

PlanPremiumCountrySwitzerland DeviceGalaxy S10Operating SystemAndroid 10 My Question or IssueI'm having issues with the autoplay function, it works maybe 1 time out of 5. The rest of the time I put on a song and it stops right after. I have checked m...

Casual Listener

Plan Premium Country Switzerland   Device Galaxy S10 Operating System Android 10   My Question or Issue I'm having issues with the autoplay function, it works maybe 1 time out of...

LL759

Casual Listener

851 Views

4 replies

0 likes

  • 851 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Offline Mode + Google Assistant

The main reason I got Spotify Premium was to be able to play music in my car without streaming and thus save money on my data plan. I go hands free and use Google Assistant voice commands. The implementation between the two is very poor. I cannot use...

Regular

  The main reason I got Spotify Premium was to be able to play music in my car without streaming and thus save money on my data plan. I go hands free and use Google Assistant voice commands. Th...

Katerina

Spotify Legend

2191 Views

2 replies

8 likes

  • 2191 Views
  • 2 replies
  • 8 likes

Superuser Contribution spotify hacked? How easy is this....

Plan family Country canada Device android, but doesn't matter which one Operating System whatever My Question or Issue I saw this on youtube: So I'm paying for the family plan and others are hacking/stealing the content. Am I an **bleep**? Why am I ...

Casual Listener

Plan family Country canada Device android, but doesn't matter which one Operating System whatever   My Question or Issue I saw this on youtube: <snip - Moderator Edit...

Petya

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

How to delete a song from playlist by transferring it to another playlist?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

448 Views

0 replies

0 likes

Playlists
  • 448 Views
  • 0 replies
  • 0 likes