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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6901 Views

0 replies

7 likes

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  • 7 likes

Spotify will not work unless wifi is on.

PlanPremiumCountryUSADeviceMotorola E6 + Motorola E4Operating SystemAndroid 9 My Question or IssueAfter the recent 2 updates the app started to lag. Then on the 28th update ultimately stopped working during transit and would not play or load anything...

Casual Listener

Plan Premium Country USA Device Motorola E6 + Motorola E4 Operating System Android 9   My Question or Issue After the recent 2 updates the app started to lag. Then on the 28th update u...

dev24

Regular

627 Views

3 replies

0 likes

  • 627 Views
  • 3 replies
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Can't add albums to queue anymore.

With the recent UI changes now not only we can't add albums to a playlist but we can't add them to our queue anymore either. This is a huge problem for people who heavily use the queue feature like myself, I've had to downgrade to an older version (8...

Visitor

With the recent UI changes now not only we can't add albums to a playlist but we can't add them to our queue anymore either. This is a huge problem for people who heavily use the queue feature like m...

owright907

Newbie

1508 Views

2 replies

1 likes

  • 1508 Views
  • 2 replies
  • 1 likes

1gb user data

PlanPremiumDeviceNokia 3.2Operating SystemAndroid 9 My Question or Issue1+ GB of "user data" (not cache or playlists)Can't move to SD card. Tried deleting all app data, but it reappears on login. Need the space for actual useful things.

Newbie

  Plan Premium Device Nokia 3.2 Operating System Android 9   My Question or Issue 1+ GB of "user data" (not cache or playlists) Can't move to SD card.  Tried deleting all ap...

455 Views

0 replies

0 likes

  • 455 Views
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Spotify stopping between newly added album tracks

Hi All Having a problem whereby Spotify keeps pausing/stopping between album tracks on newly added albums to my library. The track will play and then stop without moving to the next next track. Any suggestions as I have tried the settings for gapless...

Visitor

Hi All   Having a problem whereby Spotify keeps pausing/stopping between album tracks on newly added albums to my library. The track will play and then stop without moving to the next next tra...

osornios

Spotify Star

284 Views

1 replies

1 likes

  • 284 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution PLEASE ESCALATE: URI/URL Links Will Only Open In Shuffle Mode [Android Mobile]

PlanPremiumUSADevice(Samsung Galaxy 10+)Operating System( Android 9.0 Pie)Spotify version8.5.24.762 My Question or IssueSpotify mobile will only open URI links in shuffle mode. I've removed the cache,a dn uninstalled and reinstalled several times. Th...

Roadie

  Plan Premium USA Device (Samsung Galaxy 10+) Operating System ( Android 9.0 Pie) Spotify version 8.5.24.762   My Question or Issue Spotify mobile will only open URI links in s...

SpotyThrowbacks

Roadie

1812 Views

3 replies

0 likes

Bug or Update
links
shuffle
  • 1812 Views
  • 3 replies
  • 0 likes

Re: Spotify and Galaxy S10 don't work together

Yes, I'm sure it's not Spotify, per se. It's almost certainly Samsung doing stupid Samsung**bleep** This seems like a issue for samsung

Casual Listener

Yes, I'm sure it's not Spotify, per se. It's almost certainly Samsung doing stupid Samsung**bleep**   This seems like a issue for samsung

Petya

Community Legend

897 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify will not recognize SD card

DeviceGalaxy S9+Operating SystemAndroid 9 with September security patch My Question or IssueSpotify refuses to acknowledge my SD card on my S9+. It has been this way since I bought this home. Google Play Music and any other app has absolutely no prob...

Regular

  Device Galaxy S9+ Operating System Android 9 with September security patch   My Question or Issue Spotify refuses to acknowledge my SD card on my S9+. It has been this way since I ...

davidaxxa

Regular

1043 Views

3 replies

1 likes

Android
Galaxy
S9+
  • 1043 Views
  • 3 replies
  • 1 likes

Storage problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy issue is why Spotify the music app is taking so much space than any other music app even i...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My issu...

Rene01

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Own playlists in car view

PlanPremiumCountryFinlandDeviceHuawei P20 LiteOperating SystemAndroid 9 My Question or IssueHi, Is it not possible to choose from your own playlists when you're swiping up the choose music tab in car view? I only get pre-made "Daily mix" lists and si...

Visitor

  Plan Premium Country Finland Device Huawei P20 Lite Operating System Android 9   My Question or Issue Hi,   Is it not possible to choose from your own playlists when you...

403 Views

0 replies

2 likes

  • 403 Views
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  • 2 likes

Solved!! Where has the "Go to radio" option been moved to?

Hi everyone! I am just back to Spotify after two years and the main reason I have come back to it is the option to create a radio playlist based on a song or an artist.But no matter how hard I look I just can't find this option. Has it been moved to ...

Regular

Hi everyone!   I am just back to Spotify after two years and the main reason I have come back to it is the option to create a radio playlist based on a song or an artist. But no matter how ha...

Emilia_8

Community Legend

3968 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Buggy Behind the Lyrics

Behind the lyrics bar blocks the creator of canvas on android 9 samsung galaxy a7 2018

Visitor

Behind the lyrics bar blocks the creator of canvas on android 9 samsung galaxy a7 2018  

427 Views

0 replies

0 likes

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Superuser Contribution Spotify for artists app don't show releases menu

PlanFree/PremiumCountry Device(Samsung Galaxy A7)Operating System(Android 9) My Question or IssueIn Spotify for artists android app "Releases" menu is missing from Music section just like "Upcoming" too while both displayed in desktop browsers. I can...

Regular

  Plan Free/Premium Country   Device (Samsung Galaxy A7) Operating System (Android 9)   My Question or Issue In Spotify for artists android app "Releases" menu is missing fr...

Petya

Community Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists Disappeared in Library Menu aftet Update

PlanPremiumCountryTürkiyeDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueSpotify has been freezing last couple days so I decided to update. However, podcast and playlist section disappeared from library. There are only 5 section...

Newbie

Plan Premium Country Türkiye Device Samsung Galaxy S10 Operating System Android 9   My Question or Issue Spotify has been freezing last couple days so I decided to update. However, pod...

Petya

Community Legend

976 Views

1 replies

0 likes

disappear
Premium
Update
  • 976 Views
  • 1 replies
  • 0 likes

Android 10 audio glitches

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel XLOperating SystemAndroid 10 (QP1A.190711.020) My Question or IssueSpotify version: 8.5.24.762 Hi,I'm having issues now that my device has upgrade to Android 10. I hear glitches/audio drop outs every...

Casual Listener

Plan Premium Country United Kingdom Device Google Pixel XL Operating System Android 10 (QP1A.190711.020)   My Question or Issue Spotify version: 8.5.24.762   Hi, I'm having iss...

willprice94

Casual Listener

2427 Views

7 replies

4 likes

  • 2427 Views
  • 7 replies
  • 4 likes

Audio Pro Addon C10 connection problems

PlanPremium FamilyDeviceSony Xperia XZ1 CompactSpeakerAudio Pro Addon C10Operating SystemAndroid PieMy Question or IssueHej,sometime I have trouble connecting to my Audio Pro Addon C10 speakers via wifi. They are shown as available and when I choose ...

Visitor

Plan Premium Family Device Sony Xperia XZ1 Compact Speaker Audio Pro Addon C10 Operating System Android Pie My Question or Issue Hej, sometime I have trouble connecting to my Audio Pro Addo...

Simonsmith32

Visitor

1957 Views

1 replies

0 likes

  • 1957 Views
  • 1 replies
  • 0 likes

Spotify stops after the first song or jumps back to it and then stops.

PlanPremium FamilyDeviceSony Xperia XZ1 CompactOperating SystemAndroid PieMy Question or IssueHej!I have the problem that sometimes when I try to play an album in the app it just stops after the first song. If I select a random song of the album to b...

Visitor

Plan Premium Family Device Sony Xperia XZ1 Compact Operating System Android Pie My Question or Issue Hej! I have the problem that sometimes when I try to play an album in the app it just stop...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
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how to reset connect devices

how to reset connect devices without reinstalling spoity? 

Music Fan

how to reset connect devices without reinstalling spoity?  

655 Views

0 replies

0 likes

  • 655 Views
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add all songs of a playlist to existing queue

how to add all songs of a playlist to existing queuewithout deleting existing queue?

Music Fan

how to add all songs of a playlist to existing queue without deleting existing queue?  

AndrewRobs01

Composer

789 Views

1 replies

0 likes

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  • 1 replies
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desktop

Spoiler (Highlight to read)My problem - Spotify on a Pixel phone, doesn't work after switching to the desktop. When the screen is off, it will run normally, in the background and after switching to another application it's also everything OK. Only if...

Visitor

  My problem - Spotify on a Pixel phone, doesn't work after switching to the desktop. When the screen is off, it will run normally, in the background and after switching to another application ...

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
  • 0 likes

Ridiculously slow Android app

PlanPremiumCountryUSA DeviceSamsung Galaxy Note 8Operating SystemAndroid PieMy IssueFor about 2 weeks now my app has been completely unusable. It doesn't load anything. When I am able to search for a song, artist, or album, it just gets stuck with th...

Regular

Plan Premium Country USA  Device Samsung Galaxy Note 8 Operating System Android Pie My Issue For about 2 weeks now my app has been completely unusable. It doesn't load anything. When I ...

osornios

Spotify Star

2638 Views

7 replies

3 likes

  • 2638 Views
  • 7 replies
  • 3 likes