Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Yes, I'm sure it's not Spotify, per se. It's almost certainly Samsung doing stupid Samsung**bleep** This seems like a issue for samsung
Yes, I'm sure it's not Spotify, per se. It's almost certainly Samsung doing stupid Samsung**bleep** This seems like a issue for samsung
Community Legend
897 Views
1 replies
0 likes
DeviceGalaxy S9+Operating SystemAndroid 9 with September security patch My Question or IssueSpotify refuses to acknowledge my SD card on my S9+. It has been this way since I bought this home. Google Play Music and any other app has absolutely no prob...
Device Galaxy S9+ Operating System Android 9 with September security patch My Question or Issue Spotify refuses to acknowledge my SD card on my S9+. It has been this way since I ...
Regular
1041 Views
3 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy issue is why Spotify the music app is taking so much space than any other music app even i...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My issu...
Community Legend
484 Views
1 replies
0 likes
PlanPremiumCountryFinlandDeviceHuawei P20 LiteOperating SystemAndroid 9 My Question or IssueHi, Is it not possible to choose from your own playlists when you're swiping up the choose music tab in car view? I only get pre-made "Daily mix" lists and si...
Plan Premium Country Finland Device Huawei P20 Lite Operating System Android 9 My Question or Issue Hi, Is it not possible to choose from your own playlists when you...
403 Views
0 replies
2 likes
Hi everyone! I am just back to Spotify after two years and the main reason I have come back to it is the option to create a radio playlist based on a song or an artist.But no matter how hard I look I just can't find this option. Has it been moved to ...
Hi everyone! I am just back to Spotify after two years and the main reason I have come back to it is the option to create a radio playlist based on a song or an artist. But no matter how ha...
Community Legend
3944 Views
9 replies
0 likes
Behind the lyrics bar blocks the creator of canvas on android 9 samsung galaxy a7 2018
Behind the lyrics bar blocks the creator of canvas on android 9 samsung galaxy a7 2018
427 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(Samsung Galaxy A7)Operating System(Android 9) My Question or IssueIn Spotify for artists android app "Releases" menu is missing from Music section just like "Upcoming" too while both displayed in desktop browsers. I can...
Plan Free/Premium Country Device (Samsung Galaxy A7) Operating System (Android 9) My Question or Issue In Spotify for artists android app "Releases" menu is missing fr...
Community Legend
565 Views
1 replies
0 likes
PlanPremiumCountryTürkiyeDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueSpotify has been freezing last couple days so I decided to update. However, podcast and playlist section disappeared from library. There are only 5 section...
Plan Premium Country Türkiye Device Samsung Galaxy S10 Operating System Android 9 My Question or Issue Spotify has been freezing last couple days so I decided to update. However, pod...
Community Legend
974 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceGoogle Pixel XLOperating SystemAndroid 10 (QP1A.190711.020) My Question or IssueSpotify version: 8.5.24.762 Hi,I'm having issues now that my device has upgrade to Android 10. I hear glitches/audio drop outs every...
Plan Premium Country United Kingdom Device Google Pixel XL Operating System Android 10 (QP1A.190711.020) My Question or Issue Spotify version: 8.5.24.762 Hi, I'm having iss...
Casual Listener
2426 Views
7 replies
4 likes
PlanPremium FamilyDeviceSony Xperia XZ1 CompactSpeakerAudio Pro Addon C10Operating SystemAndroid PieMy Question or IssueHej,sometime I have trouble connecting to my Audio Pro Addon C10 speakers via wifi. They are shown as available and when I choose ...
Plan Premium Family Device Sony Xperia XZ1 Compact Speaker Audio Pro Addon C10 Operating System Android Pie My Question or Issue Hej, sometime I have trouble connecting to my Audio Pro Addo...
Visitor
1955 Views
1 replies
0 likes
PlanPremium FamilyDeviceSony Xperia XZ1 CompactOperating SystemAndroid PieMy Question or IssueHej!I have the problem that sometimes when I try to play an album in the app it just stops after the first song. If I select a random song of the album to b...
Plan Premium Family Device Sony Xperia XZ1 Compact Operating System Android Pie My Question or Issue Hej! I have the problem that sometimes when I try to play an album in the app it just stop...
310 Views
0 replies
0 likes
how to reset connect devices without reinstalling spoity?
how to reset connect devices without reinstalling spoity?
655 Views
0 replies
0 likes
how to add all songs of a playlist to existing queuewithout deleting existing queue?
how to add all songs of a playlist to existing queue without deleting existing queue?
Composer
789 Views
1 replies
0 likes
Spoiler (Highlight to read)My problem - Spotify on a Pixel phone, doesn't work after switching to the desktop. When the screen is off, it will run normally, in the background and after switching to another application it's also everything OK. Only if...
My problem - Spotify on a Pixel phone, doesn't work after switching to the desktop. When the screen is off, it will run normally, in the background and after switching to another application ...
244 Views
0 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung Galaxy Note 8Operating SystemAndroid PieMy IssueFor about 2 weeks now my app has been completely unusable. It doesn't load anything. When I am able to search for a song, artist, or album, it just gets stuck with th...
Plan Premium Country USA Device Samsung Galaxy Note 8 Operating System Android Pie My Issue For about 2 weeks now my app has been completely unusable. It doesn't load anything. When I ...
Spotify Star
2633 Views
7 replies
3 likes
I don't use waze, before today I had no idea of what it was, and I certainly don't have it installed on my phone. But loading up Spotify on my phone, connected to my electric drumkit via bluetooth, its automatically decided that I'm driving a car and...
I don't use waze, before today I had no idea of what it was, and I certainly don't have it installed on my phone. But loading up Spotify on my phone, connected to my electric drumkit via bluetooth, i...
403 Views
0 replies
0 likes
PlanPremiumCountryTurkeyDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueWhen I try to play a local song it says ''Spotify can't play this right now. If you have the file on your computer you can import it.'' It only plays one song f...
Plan Premium Country Turkey Device Samsung Galaxy 9 Operating System Android My Question or Issue When I try to play a local song it says ''Spotify can't play this right now. If you ...
276 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I get to the end of my Daily Mixes songs continue playing but it wont let me see anymor...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Qu...
394 Views
0 replies
1 likes
PlanFreeCountryUruguayDeviceSamsung Galaxy J6Operating SystemAndroid 8.0 My Question or IssueEvery day when I listen to my daily mix, most of the time I finished to listen all the playlist, however, when it finishes the music just stop, it doesn't st...
Plan Free Country Uruguay Device Samsung Galaxy J6 Operating System Android 8.0 My Question or Issue Every day when I listen to my daily mix, most of the time I finished to listen al...
Visitor
542 Views
1 replies
2 likes
Unable to only download certain songs from and album and have it saved in the album section so i can access it easier. Instead I'm having to download the whole album which is annoying. @spotify sort this please !
Unable to only download certain songs from and album and have it saved in the album section so i can access it easier. Instead I'm having to download the whole album which is annoying. @spotify sort ...
Community Legend
498 Views
1 replies
0 likes
