Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110669 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222799 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
579651 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
477433 Views
577 replies
40 likes
PlanFreeCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid My Question or IssueI have autoplay disabled; however, after I finish listening to a podcast, a random song will start playing. This is particularly irritating when I am not connected to ...
Plan Free Country USA Device Google Pixel 3a Operating System Android My Question or Issue I have autoplay disabled; however, after I finish listening to a podcast, a random song wil...
501 Views
0 replies
1 likes
https://open.spotify.com/track/3H4v1zi6j70j9ybMY6qbq9?si=_9A5LBVKRMajChpDgg0F4wPlanPremium (Family)CountryUSA DeviceMoto Z2 forceOperating SystemAndroid 8.0.0 My Question or IssueI'm trying to listen through Frankenstein, but starting around track 88...
https://open.spotify.com/track/3H4v1zi6j70j9ybMY6qbq9?si=_9A5LBVKRMajChpDgg0F4w Plan Premium (Family) Country USA Device Moto Z2 force Operating System Android 8.0.0 My Quest...
464 Views
0 replies
0 likes
Hi, I'm a new family premium member. On my Android phone, the big green button is still shuffle. Can I swtich it to continue like on the desktop computer?
Hi, I'm a new family premium member. On my Android phone, the big green button is still shuffle. Can I swtich it to continue like on the desktop computer?
Casual Listener
1337 Views
2 replies
0 likes
PlanPremiumCountryUSADevicePixel 4 XLOperating SystemAndroid 10, February security patch I'd like to preface this by saying I have already exactly followed the steps outlined in the response to this post , as was suggested in this other post with a p...
Plan Premium Country USA Device Pixel 4 XL Operating System Android 10, February security patch I'd like to preface this by saying I have already exactly followed the steps ...
Roadie
1073 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDeviceHuawei Honor 10Operating SystemAndroid 9App Version8.5.46.859 My Question or IssueWhen I switch from my phone to my Windows 10 PC, or other way, if I repeat one song it resets to "repeat all". I have to manually fix it e...
Plan Premium Country Turkey Device Huawei Honor 10 Operating System Android 9 App Version 8.5.46.859 My Question or Issue When I switch from my phone to my Windows 10 PC, o...
351 Views
0 replies
0 likes
Hi.. My spotify show only blank and empty screen and I can't play any song because it just like I don't have any connection. Anw I tried to update, reinstall etc but I doesn't seem work PlanPremium
Hi.. My spotify show only blank and empty screen and I can't play any song because it just like I don't have any connection. Anw I tried to update, reinstall etc but I doesn't s...
Casual Listener
492 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey Folks,I have a relatively new Android phone and I want to transfer storage to the SD car...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Casual Listener
1803 Views
3 replies
0 likes
Hello i am from Greece have samsung s7 in the free plan and a macbook but in both devices i have problem with live stream count in the artist profile. I reinstalled the app and deleted data but still nothing. Can you check my account? Thanks! https:/...
Hello i am from Greece have samsung s7 in the free plan and a macbook but in both devices i have problem with live stream count in the artist profile. I reinstalled the app and deleted data but still...
Spotify Legend
941 Views
1 replies
0 likes
Spotify StudentsPremiumGermany Huawei mate 10 liteAndroid - EMUI 8.0.0 Everytime I start my phone a new grey spotify symbol is created to my home screen. Behind other icons where no place is left... So.. First I have to delete my icons and then i can...
Spotify Students Premium Germany Huawei mate 10 lite Android - EMUI 8.0.0 Everytime I start my phone a new grey spotify symbol is created to my home screen. Behind other ...
Spotify Legend
2405 Views
3 replies
0 likes
PlanFree/PremiumCountry LATVIA Device(Samsung Galaxy S7) My Question or IssueHi,I am unable to find my own playlist on my own account. I am able to view it when I search for it and it says the playlist is made by me also, but I can only 'preview' it ...
Plan Free/Premium Country LATVIA Device (Samsung Galaxy S7) My Question or Issue Hi, I am unable to find my own playlist on my own account. I am able to view it when I sea...
Spotify Legend
378 Views
1 replies
0 likes
Hello, Its very annoying that when you play a song in android that is part of your playlist, its not possible to delete it straight away from the playlist. See attachment below. I must go back to the playlist and scroll down to hundreds of songs in o...
Hello, Its very annoying that when you play a song in android that is part of your playlist, its not possible to delete it straight away from the playlist. See attachment below. I must go ba...
Spotify Legend
694 Views
3 replies
0 likes
PlanPremiumCountryNew ZealandDeviceMoto G4 plusOperating SystemAndroid 8.1.0 My Question or IssueI am suddenly unable to add a song to a playlist, as it tells me "Go online to see menu". I did not change any settings from my previous use.In my settin...
Plan Premium Country New Zealand Device Moto G4 plus Operating System Android 8.1.0 My Question or Issue I am suddenly unable to add a song to a playlist, as it tells me...
Spotify Legend
860 Views
1 replies
1 likes
Hello everyone!! I just create this topic since i didn't see another one. Someone knows how can i evoid that Spotify stop when i'm watching a video or Instagram video, Twitter video ect..? I want Spotify don't stop the music. Thanks. Regards.Ale.
Hello everyone!! I just create this topic since i didn't see another one. Someone knows how can i evoid that Spotify stop when i'm watching a video or Instagram video, Twitter video ect..? I...
Casual Listener
624 Views
2 replies
1 likes
PlanPremiumCountryTurkey Operating System(Android.) My Question or IssueI can not use Spotify landscape mode (attached page). I can use landscape mode other page of Spotify . Page turn itself to vertical when i choose curent song page. Lenovo m8 tabl...
Plan Premium Country Turkey Operating System (Android.) My Question or Issue I can not use Spotify landscape mode (attached page). I can use landscape mode other page of Spot...
337 Views
0 replies
0 likes
haven't a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the day and it would be very convenient to be able to say...
haven't a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the da...
679 Views
0 replies
0 likes
I have a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the day and it would be very convenient to be able to say ...
I have a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the day...
Casual Listener
1253 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
796 Views
1 replies
0 likes
PlanPremiumCountry: India DeviceGalaxy A30 With Android 10 One UI 2.0Operating System(Android 10) My Question or IssueHello everyone, this is the first time I'm approaching the largest community on spotify after getting no resolution from Spotify sup...
Plan Premium Country: India Device Galaxy A30 With Android 10 One UI 2.0 Operating System (Android 10) My Question or Issue Hello everyone, this is the first time I'm approach...
Community Legend
413 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
584 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceHuawei P-Smart 2019Operating SystemAndroid Version 9 My Question or IssueThis question has been marked as solved in a previous post but the answer only tells you how to log out. All I'd like to know how to close the Spotify ...
Plan Premium Country UK Device Huawei P-Smart 2019 Operating System Android Version 9 My Question or Issue This question has been marked as solved in a previous post but the answer o...
Community Legend
747 Views
1 replies
0 likes
