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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114638 Views

26 replies

4 likes

  • 114638 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230412 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230412 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589596 Views

79 replies

3 likes

  • 589596 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484518 Views

580 replies

42 likes

Account
Free
  • 484518 Views
  • 580 replies
  • 42 likes

Album covers in list

My Question or IssueSinds yesterday i see little album covers in my Spotify list (android Oneplus 5). This makes the screen look really chaotic and i cant find a way to turn this off.

Visitor

My Question or Issue Sinds yesterday i see little album covers in my Spotify list (android Oneplus 5). This makes the screen look really chaotic and i cant find a way to turn this off.

didemozkann

Visitor

649 Views

1 replies

1 likes

  • 649 Views
  • 1 replies
  • 1 likes

App running very slowly and freezing

hi all,as far as I see my Problem has not been reported. When I open the app Images do not load for About 15 sec and then start loading very slowly. When I search for Playlist it takes very Long to load the songlist. When I hit one song, it starts, b...

Visitor

hi all, as far as I see my Problem has not been reported. When I open the app Images do not load for About 15 sec and then start loading very slowly. When I search for Playlist it takes very Long to...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

Superuser Contribution Un-able To Play Songs, "You Discovered a Premium Feature!"

PlanFreeCountryJapanDeviceSamsung Galaxy Tab A Operating SystemAndroid My Question or IssueWhenever I try to play a song, it says "You discovered a Premium feature!" and doesn't play any song.I have tried:reinstalling, clearing cache and data

Visitor

  Plan Free Country Japan Device Samsung Galaxy Tab A   Operating System Android   My Question or Issue Whenever I try to play a song, it says "You discovered a Premium...

Peter

Spotify Legend

4578 Views

5 replies

1 likes

  • 4578 Views
  • 5 replies
  • 1 likes

Spotify won't play older saved songs when offline, only the last 25

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen i want to play songs offline, it only works with the last +-30 songs. When I try to play...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When i ...

1217 Views

0 replies

0 likes

old
won't play
  • 1217 Views
  • 0 replies
  • 0 likes

Solved!! Stranger tracks during album playing

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryItalyDevice(Samsung Galaxy A50)Operating System(Android 9) My Question or IssueWhy when I choose to play an album doe...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Italy Device (Samsung Galaxy A50) Operating System (An...

ms7527

Visitor

766 Views

2 replies

1 likes

  • 766 Views
  • 2 replies
  • 1 likes

A band that I was listening to stopped working

My Question or Issueyesterday A band that I was listening to literally from a few hours stopped working the band is powerwolf and I tried from a web player and it did not work it is not grayed out some songs are even downloaded but it stopped working...

Visitor

My Question or Issue yesterday A band that I was listening to literally from a few hours stopped working the band is powerwolf and I tried from a web player and it did not work it is not grayed...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Solved!! Failure moving data to SD card

Plan: Family Device, Samsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue My phone ran out of juice and shut itself down. Every **bleep** time this occurs all spotify data have been moved to internal storage, making it packed. As usual I...

Music Fan

Plan: Family   Device , Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue   My phone ran out of juice and shut itself down. Every **bleep** time this ...

Luan

Spotify Star

19481 Views

6 replies

1 likes

sdcard
storage
  • 19481 Views
  • 6 replies
  • 1 likes

Superuser Contribution No reaction by all icons on Android PX6 select music only via remote

Since the last Update it is not possible to select anything by the ap, it shows only the start screen I've tryed all except new install, it dosen't work. BUT you can select musik and all over remot with the ios app. Please help myPlanPremiumCountryGe...

Visitor

Since the last Update it is not possible to select anything by the ap, it shows only the start screen  I've tryed all except new install, it dosen't work. BUT you can select musik and all over ...

user-removed

Not applicable

697 Views

2 replies

0 likes

  • 697 Views
  • 2 replies
  • 0 likes

Solved!! Audiobook stops midbook

Plan PremiumCountry USA Device Samsung Note 9 & Windows 10 My Question or Issue: I am listening to an audiobook series over 10 books long on spotify. On book 9 half way through it just stops. It seems to be unable to see any file past 100. I've check...

Visitor

Plan Premium Country USA   Device Samsung Note 9 & Windows 10   My Question or Issue: I am listening to an audiobook series over 10 books long on spotify.  On book 9...

Jᴀᴄᴋ

Roadie

58 Views

1 replies

0 likes

  • 58 Views
  • 1 replies
  • 0 likes

Spotify Downloads on SD card gets deleted after reeboot

After rebooting my phone, all downloaded songs (SD-card) are deleted. If I look in the setting I see that Spotify now uses the internal storage and starts downloading all songs. After that I have to switch to SD-card again and have to download more t...

Music Fan

After rebooting my phone, all downloaded songs (SD-card) are deleted. If I look in the setting I see that Spotify now uses the internal storage and starts downloading all songs. After that I have to ...

Jmf92

Newbie

865 Views

1 replies

3 likes

  • 865 Views
  • 1 replies
  • 3 likes

Superuser Contribution Radio station error

PlanPremiumCountry USDeviceSamsung Galaxy 7Operating SystemAndroid My Question or Issue When go to a song radio or artist radio, I'm constantly getting "Radio station error" and songs don't load

Casual Listener

  Plan Premium Country  US Device Samsung Galaxy 7 Operating System Android   My Question or Issue  When go to a song radio or artist radio, I'm constantly getting "Rad...

JupiterMaroon

Casual Listener

2811 Views

9 replies

0 likes

  • 2811 Views
  • 9 replies
  • 0 likes

Spotify chages music by himself

Hello there,I'm just a bit **bleep** off about this subject, i noticed that for a decent amount of time ago (maybe 2 or 3 months) spotify immediatly changes the song that i selected or the upcoming on the playlist for a random one, this happens maybe...

Visitor

Hello there, I'm just a bit **bleep** off about this subject, i noticed that for a decent amount of time ago (maybe 2 or 3 months) spotify immediatly changes the song that i selected or the upcoming...

Emilia_8

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google ChromeCast pauses when streaming Spotify

Hi, I have a 2,4 and 5 ghz wlan network (Router: Fritzbox) and a chromecast audio and chromecast latest version installed. Wenn streaming from a android smartphone (samsung S7) or macbook pro Spotify streaming pauses from time to time. I also have a ...

Newbie

Hi,   I have a 2,4 and 5 ghz wlan network (Router: Fritzbox) and a chromecast audio and chromecast latest version installed. Wenn streaming from a android smartphone (samsung S7) or macbook pr...

Crankey

Casual Listener

1195 Views

3 replies

1 likes

  • 1195 Views
  • 3 replies
  • 1 likes

Solved!! Spotify is ruining my life.. big problem, HELP!

Hello all, I am sorry for being so rude and just asking questions directly without introducing my self, but if you hear out my problem, you might well get an idea of why I am so frustrated. PROBLEM: I installed 2 days ago the spotify app on my Samsun...

Casual Listener

Hello all,   I am sorry for being so rude and just asking questions directly without introducing my self, but if you hear out my problem, you might well get an idea of why I am so frustrated. ...

AbrahamMartínez

Casual Listener

3053 Views

8 replies

0 likes

  • 3053 Views
  • 8 replies
  • 0 likes

Superuser Contribution Shuffle feature seems to favor certain songs

On my Android, I have noticed that when using the shuffle feature, the app seems to favor certain songs. Each of my playlists is an album (numbering about 40 albums), and all of these album playlists are filed in a folder. Sometimes I will select thi...

Music Fan

On my Android, I have noticed that when using the shuffle feature, the app seems to favor certain songs.  Each of my playlists is an album (numbering about 40 albums), and all of these album pla...

Ivan

Spotify Legend

6876 Views

10 replies

2 likes

  • 6876 Views
  • 10 replies
  • 2 likes

Superuser Contribution Cannot hide songs

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid My Question or IssueWhen saving a new album from an artist it no longer has the songs already "liked" and I have to go through and "like" each song one by one. Inversely any songs that...

Casual Listener

Plan Premium Country USA Device Google Pixel 3a Operating System Android   My Question or Issue When saving a new album from an artist it no longer has the songs already "liked" and I ...

Katerina

Spotify Legend

4352 Views

4 replies

1 likes

  • 4352 Views
  • 4 replies
  • 1 likes

Some available songs stopped playing

PlanPremiumCountryEgypt DeviceHonor view 20 and tge web player on chromeOperating SystemAndroid 9 and windows 10 My Question or IssueA band that I was listening to litrally from a few hours stopped working the band is powerwolf and I tried from a web...

Visitor

Plan Premium Country Egypt  Device Honor view 20 and tge web player on chrome Operating System Android 9 and windows 10   My Question or Issue A band that I was listening to litra...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Playing random songs with autoplay turned off

PlanFreeCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid My Question or IssueI have autoplay disabled; however, after I finish listening to a podcast, a random song will start playing. This is particularly irritating when I am not connected to ...

Visitor

Plan Free Country USA Device Google Pixel 3a Operating System Android   My Question or Issue I have autoplay disabled; however, after I finish listening to a podcast, a random song wil...

501 Views

0 replies

1 likes

  • 501 Views
  • 0 replies
  • 1 likes

Audiobook Error Screen

https://open.spotify.com/track/3H4v1zi6j70j9ybMY6qbq9?si=_9A5LBVKRMajChpDgg0F4wPlanPremium (Family)CountryUSA DeviceMoto Z2 forceOperating SystemAndroid 8.0.0 My Question or IssueI'm trying to listen through Frankenstein, but starting around track 88...

Newbie

https://open.spotify.com/track/3H4v1zi6j70j9ybMY6qbq9?si=_9A5LBVKRMajChpDgg0F4w Plan Premium (Family) Country USA   Device Moto Z2 force Operating System Android 8.0.0   My Quest...

470 Views

0 replies

0 likes

audiobook playback issue
  • 470 Views
  • 0 replies
  • 0 likes

Shuffle green Button switch to continue

Hi, I'm a new family premium member. On my Android phone, the big green button is still shuffle. Can I swtich it to continue like on the desktop computer?

Casual Listener

Hi, I'm a new family premium member. On my Android phone, the big green button is still shuffle. Can I swtich it to continue like on the desktop computer?  

lucky_bugs

Casual Listener

1347 Views

2 replies

0 likes

  • 1347 Views
  • 2 replies
  • 0 likes