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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387484 Views

545 replies

34 likes

Account
Free
  • 387484 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

  • 8041 Views
  • 0 replies
  • 7 likes

Spotify fails to launch over Bluetooth in the car with Android Auto

Plan PremiumDevice: Samsung S10Operating System: Android ver 10My Question or Issue Spotify would fail to launch when connected to Bluetooth in my car with android auto.I would get a quick message about “in the car? Use the auto app”, then it would s...

Visitor

Plan Premium Device:  Samsung S10 Operating System: Android ver 10 My Question or Issue   Spotify would fail to launch when connected to Bluetooth in my car with android...

659 Views

0 replies

0 likes

Android
auto
bluetooth
fail
  • 659 Views
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Can't Add Songs which aren't in some playlist to Queue

PlanFreeCountryIndiaDeviceAsus Zenfone Max Pro M1Operating SystemAndroid 9Spotify Version: 8.5.44.913 My Question or Issue I had tried re-installing Spotify, still, I'm not able to add the songs into the queue which are not in any playlists, i.e if I...

Casual Listener

Plan Free Country India Device Asus Zenfone Max Pro M1 Operating System Android 9 Spotify Version: 8.5.44.913   My Question or Issue  I had tried re-installing Spotify, still, I'...

823 Views

0 replies

0 likes

  • 823 Views
  • 0 replies
  • 0 likes

Some titles not available on one device, but available on another

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi GuysI have a Premium Account, we use Premium family. On my Kids' android device there are ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi Guys...

399 Views

0 replies

0 likes

available
  • 399 Views
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Solved!!Superuser Contribution Can't view or edit queue on Spotify Android

PlanFreeCountryIndiaDeviceAsus Zenfone Max pro M1Operating SystemAndroid Pie My Question or IssueI have added some songs to queue. But I can't edit or sort the songs in the queue on my mobile phone. I can't find any option for viewing or editing queu...

Casual Listener

  Plan Free Country India Device Asus Zenfone Max pro M1 Operating System Android Pie   My Question or Issue I have added some songs to queue. But I can't edit or sort the songs ...

akash_tadwai

Casual Listener

12613 Views

2 replies

0 likes

Spotify India
  • 12613 Views
  • 2 replies
  • 0 likes

Now Playing - Jump to Song

PlanPremiumCountryUSA Device(Pixel 3 XL)Operating System(Android 10) My Question or Issue Is there a way to jump to the song currently playing in any playlist? I hate having to scroll forever in some big playlists to find the song that is currently p...

Visitor

Plan Premium Country USA   Device (Pixel 3 XL) Operating System (Android 10)   My Question or Issue   Is there a way to jump to the song currently playing in any playlist? ...

459 Views

0 replies

4 likes

  • 459 Views
  • 0 replies
  • 4 likes

Superuser Contribution Podcast Lists

PlanPremiumCountryAustraliaDeviceSamsung Galaxy Note 10+Operating SystemOne IU 2 Android 10 My Question or IssueOn previous versions when selecting a podcast it will feature at the top the episode you were up to making it so easy since some podcasts ...

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy Note 10+ Operating System One IU 2 Android 10   My Question or Issue On previous versions when selecting a podcast it will feature ...

madushidesilva

Casual Listener

580 Views

2 replies

0 likes

  • 580 Views
  • 2 replies
  • 0 likes

Songs from playlist will just stop playing on Galaxy S8+ after recent update???

Version 8.5.42.812. Never had this happen prior to this update. have tried everything. Sometimes they stop and then start again. sometimes stop completely, sometimes app shuts down. This eve happens after I have NOT optimized for battery., have enabl...

Newbie

Version 8.5.42.812. Never had this happen prior to this update. have tried everything. Sometimes they stop and then start again. sometimes stop completely, sometimes app shuts down. This eve happens ...

333 Views

0 replies

0 likes

  • 333 Views
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Solved!! How do I delete a single downloaded song in Spotify 8.5.11 .762

Since the layers spotify update, it is no longer possible to long press a track and remove the download. I can unlike the song but the download remains, some songs I only want to listen to when I'm streaming and I don't want them on my device.I want ...

Newbie

Since the layers spotify update,  it is no longer possible to long press a track and remove the download. I can unlike the song but the download remains,  some songs I only want to listen t...

kahlanish

Visitor

2265 Views

1 replies

1 likes

delete tracks
remove downloads
remove single download
  • 2265 Views
  • 1 replies
  • 1 likes

Save To Home feature with Podcasts

PlanPremiumCountryUSADeviceSamsung Galaxy S8+Operating SystemAndroid Pie My Question or IssueThere is a 'save to home' option available for playlists, but when I am in a podcast this feature is nowhere that I can find. Is it supposed to be there and ...

Newbie

Plan Premium Country USA Device Samsung Galaxy S8+ Operating System Android Pie   My Question or Issue There is a 'save to home' option available for playlists, but when I am in a podc...

342 Views

0 replies

0 likes

  • 342 Views
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Local files won't load on android app

PlanPremiumCountryUSADeviceGoogle Pixel 3A XLOperating SystemAndroid My Question or IssueI've added local files to a playlist on my desktop Spotify and I'm able to listen to them no problem. However, when I try to play the songs on the android app, t...

Casual Listener

Plan Premium Country USA Device Google Pixel 3A XL Operating System Android   My Question or Issue I've added local files to a playlist on my desktop Spotify and I'm able to listen to ...

417 Views

0 replies

1 likes

  • 417 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Not Working, Very Slow

PlanPremiumCountryIndiaDeviceMoto G5 PlusOperating SystemAndroid OreoMy Question or IssueI have been using Spotify very actively over the past few months, on my phone and my laptop. However, recently something happened and my app is very unresponsive...

Visitor

Plan Premium Country India Device Moto G5 Plus Operating System Android Oreo My Question or Issue I have been using Spotify very actively over the past few months, on my phone and my laptop....

Ivan

Spotify Legend

561 Views

1 replies

0 likes

Android
internet
moto
slow
  • 561 Views
  • 1 replies
  • 0 likes

Albúm especifico com som estalando (App Windows, Android e Web Player)

PlanPremiumCountryBrasil Device(Xiaomi mi 8 lite)Operating System(i Android Oreo, Windows 10,Web Player) My Question or IssueEstou tendo um problema com um álbum especifico, Nó na orelha de **bleep**, o mesmo fica estalando. Problema ocorre no Androi...

Newbie

  Plan Premium Country Brasil   Device (Xiaomi mi 8 lite) Operating System (i Android Oreo, Windows 10,Web Player)   My Question or Issue Estou tendo um problema com u...

Luan

Spotify Star

664 Views

3 replies

1 likes

  • 664 Views
  • 3 replies
  • 1 likes

Won't play songs, showing wrong song

Plan: PremiumCountry: USA DevicePixel 4XL (but having this problem across devices)Operating SystemAndroid 10 My Question or IssueEvery once in awhile, my Spotify won't play the songs I choose, whether it be from My Library or from a search or whereve...

Music Fan

Plan: Premium Country: USA   Device Pixel 4XL (but having this problem across devices) Operating System Android 10   My Question or Issue Every once in awhile, my Spotify won't pla...

kyds3k

Music Fan

1478 Views

4 replies

4 likes

  • 1478 Views
  • 4 replies
  • 4 likes

Solved!! Podcast genre page not loading

PlanPremiumCountryAustraliaDevicePixel 3Operating SystemAndroid 10 My Question or IssueWhen I select the Spotify genre icon, it does to a blank page that never loads. I've tried coding and reopening the app. On wifi and mobile data but it never loads...

Casual Listener

Plan Premium Country Australia Device Pixel 3 Operating System Android 10   My Question or Issue When I select the Spotify genre icon, it does to a blank page that never loads. I've t...

lyzzidc

Casual Listener

3172 Views

3 replies

4 likes

Android 10
category
genre
not loading
podcast
  • 3172 Views
  • 3 replies
  • 4 likes

Superuser Contribution Can't play songs on account in Android

PlanPremiumCountryBrazilDeviceRedmi Note 7Operating SystemAndroid My Question or IssueI can't play any songs in one of my accounts. Desktop player works without problems. I choose a song, it plays maybe a second and stops. Reinstalling doesn't work. ...

Casual Listener

Plan Premium Country Brazil Device Redmi Note 7 Operating System Android   My Question or Issue I can't play any songs in one of my accounts. Desktop player works without problems. I c...

vinyciusw

Casual Listener

719 Views

4 replies

0 likes

  • 719 Views
  • 4 replies
  • 0 likes

Sharing Instagram story doesn't work

PlanPremium/FamilyCountryTurkeyDeviceSamsung Galaxy A7(2017)Operating SystemAndroid 9

Visitor

Plan Premium/Family Country Turkey Device Samsung Galaxy A7(2017) Operating System Android 9  

Luan

Spotify Star

390 Views

1 replies

1 likes

  • 390 Views
  • 1 replies
  • 1 likes

Player stops playing song on Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy S9, Samsung Galaxy Note 9Operating SystemAndroid In some songs the player freezes on specific moment of the music. I've test on other Android devices (and accounts) besides my own and the problem also happ...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy S9, Samsung Galaxy Note 9 Operating System Android   In some songs the player freezes on specific moment of the music. I've test on oth...

Emerson1984

Visitor

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution İ can't Share Instagram Story

PlanPremiumCountryTurkeyDeviceXiaomi Mi5Operating SystemAndroid My Question or IssueWhen I try to share some song I don't see the Instagram Stories opcion, can you help me?I already vinculated mi account with facebook.

Casual Listener

Plan Premium Country Turkey Device Xiaomi Mi5 Operating System Android    My Question or Issue When I try to share some song I don't see the Instagram Stories opcion, can you help...

Mario

Spotify Legend

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to Share to Instagram Stories

PlanPremiumCountryUSADeviceSamsung Galaxy 9+Operating SystemAndroid v9 My Question or IssueI am unable to share to my Instagram story, I only have the option to share via Direct Message. I have tried a few different methods recommended online, howeve...

Visitor

Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Android v9       My Question or Issue I am unable to share to my Instagram story, I only have the option ...

Mario

Spotify Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution no option to share songs on instagram stories

 PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...

Mario

Spotify Legend

610 Views

1 replies

1 likes

  • 610 Views
  • 1 replies
  • 1 likes