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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375421 Views

541 replies

34 likes

Account
Free
  • 375421 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
  • 0 replies
  • 7 likes

How to delete a song from playlist by transferring it to another playlist?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

448 Views

0 replies

0 likes

Playlists
  • 448 Views
  • 0 replies
  • 0 likes

Cast to Home devices not working

PlanPremiumCountry UK DeviceSamsung Note 8Operating System Android 9 My Question or Issue Spotify is only casting intermittently to various Home devices. They are all visible on 'available devices' but when tapped they just show as endlessly 'connect...

Visitor

Plan Premium Country  UK   Device Samsung Note 8 Operating System  Android 9   My Question or Issue   Spotify is only casting intermittently to various Home devic...

479 Views

0 replies

1 likes

  • 479 Views
  • 0 replies
  • 1 likes

Lockscreen Album Art

PlanPremiumCountryU.S.ADeviceSamsung Galaxy s10+ My Question or IssueIs there anyway to enable fullscreen album art on the lockscreen I read that it was requested to remove the feature but my own opinion I liked it and was wanting to know if theres a...

Newbie

Plan Premium Country U.S.A Device Samsung Galaxy s10+   My Question or Issue Is there anyway to enable fullscreen album art on the lockscreen I read that it was requested to remove the f...

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
  • 0 likes

Too quiet - Loud, Normal, Quiet all the same

Starting yesterday, Spotify playback became so quiet I could barely hear it, even when ambient noise is negligible. I listen through Otium Bluetook Power Pods, and these have no volume settings of their own. ALL other applications (phone, other media...

Visitor

Starting yesterday, Spotify playback became so quiet I could barely hear it, even when ambient noise is negligible. I listen through Otium Bluetook Power Pods, and these have no volume settings of th...

569 Views

0 replies

0 likes

  • 569 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution App update - Can't sort artists alphabetically?

The App updated this morning and now my artists page is sorted by last played so I can't find anything unless I scroll through the whole list. Can I change this so it sorts them alphabetically so I can actually find what I want quickly?Not a fan of t...

Regular

The App updated this morning and now my artists page is sorted by last played so I can't find anything unless I scroll through the whole list. Can I change this so it sorts them alphabetically so I c...

Peter

Spotify Legend

27333 Views

62 replies

50 likes

  • 27333 Views
  • 62 replies
  • 50 likes

Problems broadcasting to Google home mini

PlanPremiumCountryMexicoDeviceSamsung Galaxy S10e and Huawei P30 ProOperating SystemAndroid 10 and Android 9 respectively. My Question or IssueIf I ask my Google home mini speakers to play music on Spotify or a specific song or artist, they do. The p...

Visitor

Plan Premium Country Mexico Device Samsung Galaxy S10e and Huawei P30 Pro Operating System Android 10 and Android 9 respectively.   My Question or Issue If I ask my Google home mini sp...

688 Views

0 replies

0 likes

Connect
google
Home
Mini
  • 688 Views
  • 0 replies
  • 0 likes

Album art not showing

PlanPremiumCountry United StatesDeviceGoogle PixelOperating SystemAndroid 9 My Question or Issue All album covers on Spotify mobile are not showing. Restarting also did work for a minute and then it went back to not showing. Also picture is just one ...

Newbie

Plan Premium Country  United States Device Google Pixel Operating System Android 9   My Question or Issue  All album covers on Spotify mobile are not showing. Restarting also...

kakamal

Casual Listener

13024 Views

2 replies

0 likes

  • 13024 Views
  • 2 replies
  • 0 likes

Superuser Contribution no queue option

PlanFreeCountryAmericaDeviceLG stylo 4Operating SystemAndroid Oreo My Question or IssueWhy cant I see the queue button

Casual Listener

  Plan Free Country America Device LG stylo 4 Operating System Android Oreo   My Question or Issue Why cant I see the queue button

jrbennett

Casual Listener

1754 Views

5 replies

0 likes

  • 1754 Views
  • 5 replies
  • 0 likes

How long does it take to download a spotify playlist?

How long does it take to download a spotify playlist? And does it show progress? I'm downloading songs for a trip

Newbie

How long does it take to download a spotify playlist? And does it show progress? I'm downloading songs for a trip

MartinStoichkov

Community Legend

20649 Views

1 replies

1 likes

  • 20649 Views
  • 1 replies
  • 1 likes

Xiaomi Spotify Connected volume control broken

Phone: xiaomi redmi 3Spotify: current version Expected behaviour: click on volume on open Spotify app when connected to device should change volume on connected device. But system volume control opens instead in xiaomi and sets the ring tone volume.W...

Newbie

Phone: xiaomi redmi 3 Spotify: current version   Expected behaviour: click on volume on open Spotify app when connected to device should change volume on connected device. But system volume c...

alan_s

Visitor

830 Views

1 replies

0 likes

  • 830 Views
  • 1 replies
  • 0 likes

Bluetooth issues: spotify randomly stops the song

Sometimes, when I'm playing Spotify on Bluetooth devices like car or headphones, it randomly stops the song for many seconds, then it restarts, but one moment later it stops again! This continues for many minutes and if I'm lucky after some time it r...

Casual Listener

Sometimes, when I'm playing Spotify on Bluetooth devices like car or headphones, it randomly stops the song for many seconds, then it restarts, but one moment later it stops again! This continues for...

Giang1

Casual Listener

518 Views

2 replies

0 likes

  • 518 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot access premium account - help please!

PlanFree/PremiumCountry DeviceSamsung S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi,I have previously had a free account with Spotify and gained a premium account with my Vodafone contract last year. I cannot seem to access it and I w...

Visitor

Plan Free/Premium Country   Device Samsung S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hi, I have previously had a free account with Spotify and gained a p...

Mario

Spotify Legend

503 Views

2 replies

0 likes

  • 503 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Downloads

Plan: PremiumCountry: UKDevice: Samsung Galaxy s10Operating System: Android 9 My Question or IssuePlan:Premium Country:UK Device: Samsung Galaxy s10 Operating System 9 Hi CommunityBefore subscribing - I already used up my free trial some time ago - I...

Regular

Plan: Premium Country: UK Device: Samsung Galaxy s10 Operating System: Android 9   My Question or Issue Plan:Premium  Country:UK  Device: Samsung Galaxy s10  Operating Sys...

Mario

Spotify Legend

814 Views

1 replies

0 likes

  • 814 Views
  • 1 replies
  • 0 likes

I cannot find the 'Songs' playlist anymore

The application used to hold a 'Songs' section that held all of the music I had since I started using Spotify. I am now unable to find this section anywhere. Any help would be appreciated.

Newbie

The application used to hold a 'Songs' section that held all of the music I had since I started using Spotify. I am now unable to find this section anywhere. Any help would be appreciated.  &nb...

Emilia_8

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Yet More Issues on Android - Signs Me Out After Every Session/Deleting Offline Music

PREMIUMUKANDROIDMOTO G5 PLUS In the gym earlier, music skips forward, plays 1 second, skips back, plays 1 second, skips forward rinse and repeat. So I hard shut down the app through settings/application/force stop. Reload the app and asks me to sign ...

Casual Listener

PREMIUM UK ANDROID MOTO G5 PLUS   In the gym earlier, music skips forward, plays 1 second, skips back, plays 1 second, skips forward rinse and repeat. So I hard shut down the app through se...

503 Views

0 replies

0 likes

Android 8.1.0
Offline Content
signed out
  • 503 Views
  • 0 replies
  • 0 likes

Rate Us link goes to Asian Spotify version in google play

As shown in the screenshot. Your "Rate us now"link that appeared in my app just now lead me to an Asian version of Spotify in Google Play Store I am using Huawei P30 Pro, with latest version of EMUI.

Spotify Legend

As shown in the screenshot. Your "Rate us now"link that appeared in my app just now lead me to an Asian version of Spotify in Google Play Store   I am using Huawei P30 Pro, with latest versi...

383 Views

0 replies

0 likes

Android
Other
  • 383 Views
  • 0 replies
  • 0 likes

Shuffle not working

PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueWhenever i search a random song. Not from a playlist or anything. It plays the song with shuffle on, but doesnt go to the next song. It works on w...

Casual Listener

  Plan Premium Country The Netherlands   Device Samsung Galaxy A50 Operating System Android 9   My Question or Issue Whenever i search a random song. Not from a playlist or...

IDKT

Casual Listener

697 Views

2 replies

0 likes

  • 697 Views
  • 2 replies
  • 0 likes

Songs skip after at most a few seconds after update

PlanPremiumCountryAusDeviceGalaxy S10+Operating SystemAndroid 10My Question or IssueWhen attempting to play playlists on either WiFi or mobile data, each song will play for 0.1-5 seconds, then skip to the next song. Help indicates that this has been ...

Casual Listener

  Plan Premium Country Aus Device Galaxy S10+ Operating System Android 10 My Question or Issue When attempting to play playlists on either WiFi or mobile data, each song will play for ...

Edomgalvoon

Casual Listener

600 Views

1 replies

0 likes

Android
bug
playback
  • 600 Views
  • 1 replies
  • 0 likes

Dislike button disappeared everywhere

PlanPremiumDevicelenovo K50-t5Operating SystemAndroid 5 My Question or IssueThere used to be a dislike button (a crossed circle), but now there's no such button. Not on desktop app, not in web, not on android app. It's not in playlists, not in radio,...

Regular

Plan Premium Device lenovo K50-t5 Operating System Android 5   My Question or Issue There used to be a dislike button (a crossed circle), but now there's no such button. Not on desktop a...

pauldandurand

Newbie

4669 Views

12 replies

15 likes

  • 4669 Views
  • 12 replies
  • 15 likes