Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194408 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535586 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439016 Views
565 replies
37 likes
PlanPremiumDeviceMoto C Plus My Question or IssueHey, I know there are a lot of posts about this, but the Local Files feature has been giving me problems since I started using it. I've synced Local Files to my Android phone before, but doing so has a...
Plan Premium Device Moto C Plus My Question or Issue Hey, I know there are a lot of posts about this, but the Local Files feature has been giving me problems since I started using it. I'...
381 Views
0 replies
0 likes
PlanPremiumDeviceSamsung s8My Question or IssueI've been adding albums to my homescreen so I don't have to look through the app to play them, but after the new update it started shuffling them when I open them. This is very frustrating, and I don't w...
Plan Premium Device Samsung s8 My Question or Issue I've been adding albums to my homescreen so I don't have to look through the app to play them, but after the new update it started shuffling t...
332 Views
0 replies
1 likes
PlanPremiumDeviceOnePlus 7 ProOperating SystemAndroid 10 My Question or IssueIn BMW's you can control your Spotify App directly within the BMW system itself. Everything works just fine appart from skipping songs with the steerig wheel buttons, when I...
Plan Premium Device OnePlus 7 Pro Operating System Android 10 My Question or Issue In BMW's you can control your Spotify App directly within the BMW system itself. Everything works jus...
1199 Views
0 replies
2 likes
None of the below information is required. HowNonostamteever, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Wi...
None of the below information is required. HowNonostamteever, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galax...
Casual Listener
805 Views
4 replies
0 likes
Spotify all of a sudden started playing music from a random album I've never played before. When I switch back, it only playes my chosen song for a few seconds before it plays the random album again. It's the same on my laptop. When I click pause on ...
Spotify all of a sudden started playing music from a random album I've never played before. When I switch back, it only playes my chosen song for a few seconds before it plays the random album again....
Spotify Legend
5961 Views
6 replies
1 likes
PlanPremiumCountryUSA DeviceGalaxy Note 9Operating SystemAndroid 9 My Question or IssueI have a Galaxy Note 9, which is more than capable of running an app like Spotify. However, it has been very sluggish and slow for a couple months now. About half ...
Plan Premium Country USA Device Galaxy Note 9 Operating System Android 9 My Question or Issue I have a Galaxy Note 9, which is more than capable of running an app like Spotify....
Spotify Legend
673 Views
1 replies
5 likes
My Question or Issue Spoitify continues to aggressively push the waze app. I've been asked to link the apps at least 15 times this month. I initially threatened to change apps but I like the product and service spotify offers so I don't want to chang...
My Question or Issue Spoitify continues to aggressively push the waze app. I've been asked to link the apps at least 15 times this month. I initially threatened to change a...
Spotify Legend
871 Views
5 replies
1 likes
PlanFree/PremiumCountryUKDeviceSamsung Galaxy S10Operating SystemAndroid 9My Question or IssueWhen I follow the tutorial authentication sequence with the option 'showAuthView(true)' my startup activity is suspended and another starts briefly showing ...
Plan Free/Premium Country UK Device Samsung Galaxy S10 Operating System Android 9 My Question or Issue When I follow the tutorial authentication sequence with the option 'showAuthView(true)'...
380 Views
0 replies
0 likes
So yeah, i got spotify free everything is normal.But when im on my mobile spotify on android,i was thinking "i wonder if there is a free trial for premium" i searched and saw that there is button in the setting saying "go to premium" i press it and f...
So yeah, i got spotify free everything is normal. But when im on my mobile spotify on android,i was thinking "i wonder if there is a free trial for premium" i searched and saw that there is button i...
Spotify Legend
681 Views
2 replies
0 likes
PlanPremium CountryTurkey DeviceCasper Via P2 Operating System Android My Question or IssueHey! i cannot share my songs on instagram stories, all applications are updated, i deleted and installed again but nothing, there is only "direct" option for i...
Plan Premium Country Turkey Device Casper Via P2 Operating System Android My Question or Issue Hey! i cannot share my songs on instagram stories, all ap...
Spotify Legend
422 Views
1 replies
0 likes
PlanFreeCountryBrazilDeviceSamsung Galaxy Core 2 Duos (SM-G355M)Operating SystemAndroid 4.4.2 Canvas turning it off Canvas deactivating alone, no matter what I try to do, I have already performed the procedures suggested here in the community but whe...
Plan Free Country Brazil Device Samsung Galaxy Core 2 Duos (SM-G355M) Operating System Android 4.4.2 Canvas turning it off Canvas deactivating alone, no matter what I try to ...
Community Legend
451 Views
1 replies
0 likes
Plan:Premium Country: Australia DeviceOppo R15 proOperating SystemAndroid Oreo My Question or IssueMy Spotify has been largely unresponsive for the last few days. When selecting songs the wheel just keeps turning and either doesn't play at all or wil...
Plan:Premium Country: Australia Device Oppo R15 pro Operating System Android Oreo My Question or Issue My Spotify has been largely unresponsive for the last few days...
Spotify Legend
925 Views
3 replies
0 likes
Plan: Free Country: US Device: Pixel 2 XL Operating System: Android 10 My Issue: I'm considering switching to Spotify from Apple Music. But every time I try to add a song to my Spotify playlist it puts me back to the search screen again. Then I have ...
Plan: Free Country: US Device: Pixel 2 XL Operating System: Android 10 My Issue: I'm considering switching to Spotify from Apple Music. But every time I try t...
339 Views
0 replies
0 likes
PlanStudent planCountry DeviceSamsung S7Operating SystemIt's using android API 26. Don't know OS version My Question or IssueWhen you select to cast to a device, sometimes other peoples chrome casts appear. If you misclick and choose a chrome cast yo...
Plan Student plan Country Device Samsung S7 Operating System It's using android API 26. Don't know OS version My Question or Issue When you select to cast to a device, sometim...
314 Views
0 replies
0 likes
PlanPremiumCountry DeviceSamsung a70Operating SystemAndroid My Question or IssueSpotify keeps adding songs to my liked songs playlist . Songs ive never listened to. By artists I don't know , in genres I don't like.
Plan Premium Country Device Samsung a70 Operating System Android My Question or Issue Spotify keeps adding songs to my liked songs playlist . Songs ive never listened ...
Spotify Legend
454 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemANDROID My Question or IssueI have tried everything to make Spotify work reliably on my phone; it will NOT work. It takes forever to load when it does and then it is super slow when it doe...
Plan Premium Country Canada Device Samsung Galaxy 9 Operating System ANDROID My Question or Issue I have tried everything to make Spotify work reliably on my phone; it will NOT work....
Community Legend
629 Views
1 replies
0 likes
PlanFreeCountryIndia My Question or IssueWhen I try to share any song, all the options show up, including sharing to WhatsApp, Facebook news feed, SMS; but not the Instagram stories. Even in the 'More' section, there's no option to share to Instagram...
Plan Free Country India My Question or Issue When I try to share any song, all the options show up, including sharing to WhatsApp, Facebook news feed, SMS; but not the Instagram st...
Community Legend
819 Views
1 replies
0 likes
Plan PremiumCountryCanadaDeviceAndroid Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere are music being added to all my playlists. I always delete/remove them from my playlists but they always comeback. I even block t...
Plan Premium Country Canada Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue There are music being added to all my playli...
Community Legend
681 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
550 Views
0 replies
0 likes
PlanPremiumCountryIsraelDeviceSamsung galaxy S10 plusOperating SystemAndroid 10 My Question or IssueSince I updated my device to android 10,each time I connect my phone to both of my cars (Mazda 3 2015 and KIA Ceed 2018) and play music from spotify, ...
Plan Premium Country Israel Device Samsung galaxy S10 plus Operating System Android 10 My Question or Issue Since I updated my device to android 10,each time I connect my pho...
Casual Listener
6032 Views
1 replies
0 likes
