Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
67325 Views
68 replies
26 likes

67325 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28935 Views
5 replies
0 likes

28935 Views
5 replies
0 likes

Local files working on my laptop, but not working on my phone?

PlanPremiumCountryUnited StatesDeviceASUS 4Operating SystemAndroid My Question or IssueI can't for the life of me get my local files to play on my phone. I've done everything they said to ad nothing seems to work. I have the files on my laptop, I can...

BrandonO-S
Visitor
Plan Premium Country United States Device ASUS 4 Operating System Android My Question or Issue I can't for the life of me get my local files to play on my phone. I've done ev...
2019-12-15 8:17:38 AM
333 Views
0 replies
0 likes

333 Views
0 replies
0 likes

How can I disable album art as a screensaver?

PlanPremiumCountryUSADeviceLG G8 ThinQOperating SystemAndroid Pie (9)My Question or IssueI have a new LG phone, and after installing Spotify the album art shows up as a screensaver. I've not seen this before. In my Android settings I have Screensaver...

MrsBFE
Newbie
Plan Premium Country USA Device LG G8 ThinQ Operating System Android Pie (9) My Question or Issue I have a new LG phone, and after installing Spotify the album art shows up as a screensave...
2019-12-15 4:33:35 AM
435 Views
0 replies
1 likes

435 Views
0 replies
1 likes

Music keeps stopping when my phone is locked

Every time my phone is locked, spotify stops playing after around 10 seconds of it being locked. Tried deleting it and re-downloading, checking my sleeping apps and so forth. It will play again when click the power button to light up the screen but w...

samwesty2
Newbie
Every time my phone is locked, spotify stops playing after around 10 seconds of it being locked. Tried deleting it and re-downloading, checking my sleeping apps and so forth. It will play again when ...
2019-12-14 8:39:09 PM
2019-12-14 10:35:12 PM
Emilia_8
Community Legend
447 Views
1 replies
0 likes

447 Views
1 replies
0 likes

Instagram stories not working

PlanPremiumCountryMalaysiaDeviceHuawei Nova LiteOperating SystemEMUI 8.0.0 My Question or IssueI can't post any songs in Instagram stories and this had never happened before. When I share it, my screen turns all black . Please fix this issue.

ashleyfoo
Casual Listener
Plan Premium Country Malaysia Device Huawei Nova Lite Operating System EMUI 8.0.0 My Question or Issue I can't post any songs in Instagram stories and this had never happened...
2019-12-14 6:58:57 PM
2019-12-14 7:07:11 PM
Emilia_8
Community Legend
318 Views
1 replies
0 likes

318 Views
1 replies
0 likes

Solved!! Can't post a song to instagram stories

Hi there When I try to share a song to instagram stories spotify opens instagram and I just get a blank page on instagram instead of the artwork for the song. I tried reinstalling spotify and instagram to see if that would fix the problem but it pers...

Whitla
Newbie
Hi there When I try to share a song to instagram stories spotify opens instagram and I just get a blank page on instagram instead of the artwork for the song. I tried reinstalling spotify an...
2019-12-14 2:54:58 PM
2019-12-14 2:59:33 PM
Emilia_8
Community Legend
1720 Views
1 replies
1 likes

1720 Views
1 replies
1 likes

Superuser Contribution Meldung "Verbindung mit Spotify wird hergestellt" wenn Handy mit Bluetooth verbunden wird

Seit kurzem bekomme ich jedes Mal, wenn ich mein Android/Samsung Smartphone mit einem Bluetooth-Gerät verbinde, die Meldung: Verbindung mit Spotify wird hergestellt. Auch wenn das BT-Gerät gar keine Medienwiedergabe aktiviert hat und die Spotify-App ...

DannyGermany
Casual Listener
Seit kurzem bekomme ich jedes Mal, wenn ich mein Android/Samsung Smartphone mit einem Bluetooth-Gerät verbinde, die Meldung: Verbindung mit Spotify wird hergestellt. Auch wenn das BT-Gerät gar keine ...
2018-11-15 10:25:25 AM
2019-12-14 2:52:58 PM
Peter
Spotify Legend
16193 Views
24 replies
5 likes

16193 Views
24 replies
5 likes

Superuser Contribution Starting the get very angry with Spotify. =(

PlanPremiumCountryBrasilDeviceGalaxy S9+Operating SystemAndroid 9 PieMy Question or IssueAbout a week ago I posted my issue here without any success and Spotify continue downloading random playlists. Tried everything so far without any success. Unins...

Delmonte
Regular
Plan Premium Country Brasil Device Galaxy S9+ Operating System Android 9 Pie My Question or Issue About a week ago I posted my issue here without any success and Spotify continue downloading...
2019-11-21 9:50:57 PM
2019-12-14 2:45:05 PM
Peter
Spotify Legend
1689 Views
7 replies
1 likes

1689 Views
7 replies
1 likes

Superuser Contribution Playback takes forever or doesn't work/freezes my phone

PlanPremiumCountryUSA DeviceS7Operating SystemAndoroid 8 My Question or IssueMy library is hosted on an SD card which has good read write ability.Spotify takes forever to play a song when I click on it or sometimes it randomly stops playing or skips/...

johnprattchrist
Regular
Plan Premium Country USA Device S7 Operating System Andoroid 8 My Question or Issue My library is hosted on an SD card which has good read write ability. Spotify takes f...
2019-11-25 5:13:07 AM
2019-12-14 2:42:49 PM
Peter
Spotify Legend
832 Views
2 replies
0 likes
Crash
freeze
loading
playback

832 Views
2 replies
0 likes

Superuser Contribution connects automatically to other units

PlanPremiumCountrySwedenDeviceSony XperiaOperating System Android 8.0.0 My Question or IssueIt connects aut. to neighbours phone and starts playing their lists. Cant switch back for more then sec. Have empties cache, turned off and on other than loca...

TURBO2
Casual Listener
Plan Premium Country Sweden Device Sony Xperia Operating System Android 8.0.0 My Question or Issue It connects aut. to neighbours phone and starts playing their lists. Cant swi...
2019-11-14 8:06:07 PM
2019-12-14 1:49:24 PM
Peter
Spotify Legend
668 Views
4 replies
0 likes

668 Views
4 replies
0 likes

Superuser Contribution Spotify Connect

Somehow my I'm getting disturbed by other Spotify Users. The case is this. I want to my music but when I'm online somehow my phone asks me if would change to another device listening this music. It's the same case when case when I'm at home and I'm c...

Faro93
Casual Listener
Somehow my I'm getting disturbed by other Spotify Users. The case is this. I want to my music but when I'm online somehow my phone asks me if would change to another device listening this music. It's...
2019-11-17 5:56:57 PM
2019-12-14 1:44:30 PM
Peter
Spotify Legend
387 Views
1 replies
1 likes

387 Views
1 replies
1 likes

Solved!! Cannot share Spotify music on Instagram.

PlanPremiumCountryItalyDeviceHuawei P10 liteOperating SystemAndroid My Question or IssueI cannot share Spotify Music on Instagram. When I press the "share on instagram" option, instagram shows me this screen:

GiacomoMN
Casual Listener
Plan Premium Country Italy Device Huawei P10 lite Operating System Android My Question or Issue I cannot share Spotify Music on Instagram. When I press the "share on in...
2019-12-12 5:29:01 PM
2019-12-14 1:18:23 PM
Emilia_8
Community Legend
1620 Views
5 replies
9 likes
Instagram Stories
Share crash
Sharing to Instagram Story Not Working

1620 Views
5 replies
9 likes

Sharing music on Instagram Stories

I recently installed Spotify through my Facebook account and I can't share music on IG stories. I can do it on all the other options except IG stories. After choosing IG stories, it goes straight to the camera on IG but the screen in black and I can'...

AxTrrs
Newbie
I recently installed Spotify through my Facebook account and I can't share music on IG stories. I can do it on all the other options except IG stories. After choosing IG stories, it goes str...
2019-12-13 4:38:22 PM
2019-12-14 1:11:41 PM
Emilia_8
Community Legend
1588 Views
3 replies
7 likes

1588 Views
3 replies
7 likes

Superuser Contribution Album covers fail to download completely.

PlanPremiumCountryUSADeviceMoto G5s, Droid Maxx (dug it up to rule out the G5s)Operating SystemAndroid Oreo, Android 4.4.4 My Question or IssueSpotify staff, For around 3-4 weeks, nearly all of the album covers don't finish downloading. Happens when ...

terq
Newbie
Plan Premium Country USA Device Moto G5s, Droid Maxx (dug it up to rule out the G5s) Operating System Android Oreo, Android 4.4.4 My Question or Issue Spotify staff, ...
2019-12-03 4:18:08 PM
2019-12-14 1:05:49 PM
Peter
Spotify Legend
642 Views
1 replies
0 likes
Album Cover
Connection issues

642 Views
1 replies
0 likes

Superuser Contribution Shuffle and repeat buttons bug

PlanPremiumCountryFinlandDeviceOneplus 7 ProOperating SystemAndroid 10, Oneplus Open beta 4Spotify version8.5.29.828My Question or IssueShuffle and repeat button are not in main screen.I found those on three dot menu. You can't press those and you on...

Racle90
Music Fan
Plan Premium Country Finland Device Oneplus 7 Pro Operating System Android 10, Oneplus Open beta 4 Spotify version 8.5.29.828 My Question or Issue Shuffle and repeat button are not in ...
2019-11-01 7:05:19 AM
2019-12-14 9:44:04 AM
Guido
Spotify Legend
1241 Views
4 replies
0 likes
bug

1241 Views
4 replies
0 likes

Broken song/cover images

PlanPremiumCountryMalaysia DeviceOppo F1s My Question or IssueSome of my songs have album/cover images that are partly whited out/broken. They are whited out to varying degrees. Spotify Desktop is working fine but the issue is with the mobile app. On...

MSkyDragons
Newbie
Plan Premium Country Malaysia Device Oppo F1s My Question or Issue Some of my songs have album/cover images that are partly whited out/broken. They are whited out to varying de...
2019-12-14 5:53:36 AM
607 Views
0 replies
0 likes

607 Views
0 replies
0 likes

Crashing Mid-Song

PlanPremiumCountryUSADeviceGalaxy S8Operating SystemAndroid My Question or IssueMy app keeps crashing mid song every single time I play music. I have to close the app and re-launch again. It does it almost every time I switch playlist. It started hap...

Carla2915
Newbie
Plan Premium Country USA Device Galaxy S8 Operating System Android My Question or Issue My app keeps crashing mid song every single time I play music. I have to close the app...
2019-12-13 7:11:34 PM
2019-12-14 5:04:49 AM
osornios
Spotify Star
2518 Views
1 replies
0 likes

2518 Views
1 replies
0 likes

Queue randomly disappears

Plan Premium Country Turkey Device Samsung Galaxy J8 My Question or Issue I made a queue with over 30+ songs and I kept adding as I was listening. I closed the app, came back like half an hour later to listen to music and my last played/paused song w...

grotesquette
Newbie
Plan Premium Country Turkey Device Samsung Galaxy J8 My Question or Issue I made a queue with over 30+ songs and I kept adding as I was listening. I closed the app, came back l...
2019-12-13 3:34:35 PM
2019-12-14 5:01:59 AM
osornios
Spotify Star
625 Views
1 replies
1 likes
bug

625 Views
1 replies
1 likes

Sharing to Instagram stories

PlanPremiumCountry DeviceSamsung Galaxy 9+ My Question or IssueSharing songs, albums, or podcasts will instead open the camera instead of the track appearing on the story editor. Like another user before me, I tried reinstallation of both apps, which...

mhmarder
Newbie
Plan Premium Country Device Samsung Galaxy 9+ My Question or Issue Sharing songs, albums, or podcasts will instead open the camera instead of the track appearing on the story e...
2019-12-13 5:57:48 PM
2019-12-13 12:21:13 AM
Emilia_8
Community Legend
423 Views
1 replies
0 likes

423 Views
1 replies
0 likes

[Android] "No internet connection available"

Hello,Spotify has worked fine for years, but over the past few months I've started seeing the "No Internet connection available" message much more consistently despite having both a cell and wifi connection (I'm posting from that phone right now with...

natharch
Regular
Hello, Spotify has worked fine for years, but over the past few months I've started seeing the "No Internet connection available" message much more consistently despite having both a cell and wifi c...
2019-12-13 5:04:13 PM
431 Views
0 replies
4 likes

431 Views
0 replies
4 likes

Music pausing when screen is off

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10 My Question or IssueThere are times that when my phone screen is off, the music will pause. Turning the screen back on resumes the song, but it will pause again as soon as the screen fades to black. I'...

WaffleOutlaw
Visitor
Plan Premium Country Canada Device Samsung Galaxy S10 My Question or Issue There are times that when my phone screen is off, the music will pause. Turning the screen back on re...
2019-12-11 5:04:06 PM
2019-12-13 9:37:03 AM
Marruu89
Newbie
1063 Views
1 replies
1 likes
Android
pausing

1063 Views
1 replies
1 likes

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