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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857352 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857352 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21560 Views
  • 3 replies
  • 0 likes
  • 21560 Views
  • 3 replies
  • 0 likes

Recently played on android

PlanFree/PremiumCountryNorwayDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Samsung Galaxy 9My Question or IssueHi. After the recent update the "recently played" option is gone on my an...

  • Newbie
  • Plan Free/Premium Country Norway Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Samsung Galaxy 9 My Question or Issu...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Spotify won't play certain songs on mobile phone offline

INFO: United Kingdom, Spotify Premium, Sony Experia Z3, Android My Question or Issue Hi folks, it's my first time here and I have to admit that I'm not very techy, but I'm hoping someone can help me with a problem I have. I've looked through some thr...

  • Casual Listener
  • INFO: United Kingdom, Spotify Premium, Sony Experia Z3, Android   My Question or Issue   Hi folks, it's my first time here and I have to admit that I'm not very techy, but I'm hoping so...
  • robertflac
  • Casual Listener
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Liked Songs

PlanPremiumCountryCanada DeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueIs it possible to download an album without automatically "liking" all songs and adding to my "Liked Songs" playlist? I'm coming from Google Play Music wh...

  • Newbie
  • Plan Premium Country Canada   Device Samsung Galaxy S10+ Operating System Android 9   My Question or Issue Is it possible to download an album without automatically "liking" all ...
  • 398 Views
  • 0 replies
  • 2 likes
  • 398 Views
  • 0 replies
  • 2 likes

Spotify lose connection after app restart [Oneplus 6T]

PlanPremiumCountrySwedenDeviceOneplus 6TOperating SystemOxygenOS 9.0.14 My Question or IssueSo right now i have to uninstall and reinstall spotify everytime i want to listen to music since for some reason the app doesn't connect to the servers after ...

  • Casual Listener
  • Plan Premium Country Sweden Device Oneplus 6T Operating System OxygenOS 9.0.14   My Question or Issue So right now i have to uninstall and reinstall spotify everytime i want to listen ...
  • Drashier
  • Casual Listener
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Chromecast - Random crashes and other issues

Family PlanPremiumUnited States DeviceChromecast - First GenerationPixel - OriginalOperating SystemAndroid Pie When casting, the Chromecast app randomly crashes. Also, it is not possible to select a different song or use any of the controls (forward,...

  • Visitor
  • Family Plan Premium United States   Device Chromecast - First Generation Pixel - Original Operating System Android Pie   When casting, the Chromecast app randomly crashes. Also, i...
  • 901 Views
  • 0 replies
  • 10 likes
  • chromecast
  • 901 Views
  • 0 replies
  • 10 likes

How do I access videos in the app?

How can I play videos in the app? I've tried to search for artists that I know have videos on Spotify but it doesn't show any videos in the results. Is it possible that the videos feature is not available in my country? PlanPremiumCountryCzech Republ...

  • Casual Listener
  • How can I play videos in the app? I've tried to search for artists that I know have videos on Spotify but it doesn't show any videos in the results. Is it possible that the videos feature is not avai...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Filter albums or artists that I recently heard

I want to filter my albums or artists on android by the Filter "recently heard" but it is not there. I like to listen to the artists I recently added. In the old version you could see all the albums, playlists and podcasts you recently heard, now thi...

  • Newbie
  • I want to filter my albums or artists on android by the Filter "recently heard" but it is not there. I like to listen to the artists I recently added. In the old version you could see all the albums,...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Music shuffeling without shuffle on.

PlanPremiumCountryGermanyDeviceOnePlus 7 Pro Operating SystemAndroid 9 My Question or IssueDon't know if it is a new feature with the newest design update but, when I select a song from my playlist then it doesn't go along the playlist anymore it jus...

  • Newbie
  •   Plan Premium Country Germany Device OnePlus 7 Pro  Operating System Android 9   My Question or Issue Don't know if it is a new feature with the newest design update but, w...
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

Add an option to put songs on replay using the notification/widget

DeviceOnePlus 7 Pro Operating SystemAndroid My Question or IssueIs there an option for you guys to add a simple option in the Spotify music notification and widget to easily put songs on replay without having to launch the app? It would be really use...

  • Casual Listener
  • Device OnePlus 7 Pro   Operating System Android   My Question or Issue Is there an option for you guys to add a simple option in the Spotify music notification and widget to easily p...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Nameless, empty playlist

PlanPremium CountryJapan DeviceSamsung Galaxy S10+ Operating SystemAndroid Pie My Question or IssueSpotify curated an empty playlist for me after the new layout.

  • Regular
  • Plan Premium   Country Japan   Device Samsung Galaxy S10+   Operating System Android Pie   My Question or Issue Spotify curated an empty playlist for me after the new...
  • 517 Views
  • 0 replies
  • 0 likes
  • 517 Views
  • 0 replies
  • 0 likes

Visual bug on since the lastest update (8.5.10.774)

PlanPremiumCountryFranceDeviceOnePlus 7 ProOperating SystemAndroid + OxygenOs My Question or IssueWhen I'm looking for a song while using the search option in my *liked music* when I scroll I noticed that the lastest song is hidden by *the stream mus...

  • Newbie
  • Plan Premium Country France Device OnePlus 7 Pro Operating System Android + OxygenOs   My Question or Issue When I'm looking for a song while using the search option in my *liked music...
  • 334 Views
  • 0 replies
  • 0 likes
  • bug
    hide
    Music
    Playlist
    Scroll
  • 334 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Pauzes on Android

Plan: PremiumCountry: NL DeviceGalaxy S10eOperating SystemAndroid (latest) My Question or IssueSpotify keeps pauzing songs randomly while listening (only when the sceen lock is on). It also happens to offline albums / playlists so this can rule out i...

  • Casual Listener
  • Plan: Premium Country: NL   Device Galaxy S10e Operating System Android (latest)   My Question or Issue Spotify keeps pauzing songs randomly while listening (only when the sce...
  • SvenDinslage
  • Casual Listener
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Spotify on Chromecast randomly unpauses

PlanPremiumCountryUSaDevicePixel 3Operating SystemAndroid 9 My Question or IssueI have noticed over the past week that Spotify will spontaneously unpause itself, and resume playing on my TV when it is conntected over Chromecast. This has occurred mul...

  • Casual Listener
  • Plan Premium Country USa Device Pixel 3 Operating System Android 9   My Question or Issue I have noticed over the past week that Spotify will spontaneously unpause itself, and resume p...
  • user-removed
  • Not applicable
  • 301 Views
  • 1 replies
  • 2 likes
  • 301 Views
  • 1 replies
  • 2 likes

Solved!! How do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10.774)

PlanPremiumCountryAustraliaDeviceSamsung Galaxy A20Operating SystemAndroid My Question or IssueHow do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10.774)

  • Casual Listener
  • Plan Premium Country Australia Device Samsung Galaxy A20 Operating System Android   My Question or Issue How do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10...
  • Phoenixfray
  • Casual Listener
  • 1151 Views
  • 2 replies
  • 0 likes
  • 1151 Views
  • 2 replies
  • 0 likes

Issues with playback

PlanPremiumCountryUKDeviceSamsung Galaxy 9 My Question or IssueWhile listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unlock the screen and it automatically starts playing again. On the rare occa...

  • Visitor
  • Plan Premium Country UK Device Samsung Galaxy 9   My Question or Issue While listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unloc...
  • CrazyEddieNL
  • Gig Goer
  • 756 Views
  • 2 replies
  • 1 likes
  • Android
    Issues
    playback
    Samsung S9
  • 756 Views
  • 2 replies
  • 1 likes

Unique Local Files Issue [USA/Japan]

Hi all, my issue here is a really strange one and I'm not sure how it can be fixed.(Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through the service. All the Japanese music(1,000+ songs) I h...

  • Regular
  • Hi all, my issue here is a really strange one and I'm not sure how it can be fixed. (Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through ...
  • 554 Views
  • 0 replies
  • 0 likes
  • 554 Views
  • 0 replies
  • 0 likes

Automatically starts playing on google home speakers

PlanPremiumCountryGermanyDevicePixel 3Operating SystemAndroid Whenever we (two Smartphones, same issue) stop playing a song on our google home speakers by using our smartphones spotify resumes playing on the speakers after a few minutes. One hour ago...

  • Newbie
  • Plan Premium Country Germany Device Pixel 3 Operating System Android   Whenever we (two Smartphones, same issue) stop playing a song on our google home speakers by using our smartphones...
  • 216 Views
  • 0 replies
  • 1 likes
  • 216 Views
  • 0 replies
  • 1 likes

Solved!! New update removed daily mixes?!

Hello,So today Spotify updated itself and now my daily mixes are nowhere to be found except in the recently played tab. It isn't under home nor playlists. So what the **bleep** Spotify?OnePlus 6 btw Kind regards,......

  • Casual Listener
  • Hello, So today Spotify updated itself and now my daily mixes are nowhere to be found except in the recently played tab. It isn't under home nor playlists. So what the **bleep** Spotify? OnePlus 6 ...
  • DanifC
  • Composer
  • 21163 Views
  • 9 replies
  • 0 likes
  • 21163 Views
  • 9 replies
  • 0 likes

Fail to control playback from other devices after Android 9 update

PlanPremiumCountrySwedenDeviceOnePlusA3003Operating SystemOxygen 9.0.3 My Question or IssueAfter update of my phone OS, I can't make changes in other instances of spotify happen in phone.If I'm playing song A in phone, clicking song B in my computer ...

  • Newbie
  • Plan Premium Country Sweden Device OnePlusA3003 Operating System Oxygen 9.0.3   My Question or Issue After update of my phone OS, I can't make changes in other instances of spotify hap...
  • 225 Views
  • 0 replies
  • 0 likes
  • Android 9
    Oneplus
    oxygenos
  • 225 Views
  • 0 replies
  • 0 likes