Announcements

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 843203 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 843203 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14400 Views
  • 1 replies
  • 0 likes
  • 14400 Views
  • 1 replies
  • 0 likes

The infinite monkey cage

Help, I am trying to listen to the infinite monkey cage on a Google home mini speaker. When I say play the infinite monkey cage it says it is not possible. When I load the podcast up on my phone and attempt to connect to the Google mini device they d...

  • Newbie
  • Help, I am trying to listen to the infinite monkey cage on a Google home mini speaker. When I say play the infinite monkey cage it says it is not possible.   When I load the podcast up on my p...
  • 337 Views
  • 0 replies
  • 0 likes
  • Podcasts monkey cage
  • 337 Views
  • 0 replies
  • 0 likes

Cannot change music/start/pause music on Samsung Galaxy 9+ unless app is open on phone

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueI have not been able to change my music, start music or pause music via bluetooth unless the app is physically open on my phone. All bluetooth devices s...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy 9+ Operating System Android   My Question or Issue I have not been able to change my music, start music or pause music via blue...
  • Bdpauley
  • Newbie
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Turning of Shuffle Play on Android

I have been using Spotify for a few months but always in Shuffle. I have checked the forums which all say to click on the linking arrows in the menu of the playing song or at the top of the playlist but mine does nothing at the top and on each indivi...

  • Casual Listener
  • I have been using Spotify for a few months but always in Shuffle. I have checked the forums which all say to click on the linking arrows in the menu of the playing song or at the top of the playlist ...
  • mosohodPeti
  • Composer
  • 178 Views
  • 3 replies
  • 0 likes
  • 178 Views
  • 3 replies
  • 0 likes

Solved!! "Delete cache and saved data" not in my settings

"Delete cache and saved data""Delete cache and saved data""Delete cache and saved data"None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited StatesDeviceMoto G P...

  • Casual Listener
  • "Delete cache and saved data""Delete cache and saved data""Delete cache and saved data"None of the below information is required. However, the more you provide the easier it will be for us to try and...
  • xoholo
  • Composer
  • 1363 Views
  • 3 replies
  • 0 likes
  • 1363 Views
  • 3 replies
  • 0 likes

Note 9 spotify starts at the end of a call

Just upgraded from an S7 edge to a Note 9, as soon as spotify was installed it started launching at the end of every call and it's driving me round the bend, my wife has a Note 9 too and is having the same issue, I thought this had long since been re...

  • Newbie
  • Just upgraded from an S7 edge to a Note 9, as soon as spotify was installed it started launching at the end of every call and it's driving me round the bend, my wife has a Note 9 too and is having th...
  • 106 Views
  • 0 replies
  • 0 likes
  • 106 Views
  • 0 replies
  • 0 likes

Getting stuck when using bluetooth in car.

I have a premium plan and I am using a Samsung galaxy S9+ with the latest firmware. I connect to my 2013 Ford Explorer via bluetooth. I have steering wheel controls for volume and skipping. When it first starts streaming everything is fine but after ...

  • Casual Listener
  • I have a premium plan and I am using a Samsung galaxy S9+ with the latest firmware.  I connect to my 2013 Ford Explorer via bluetooth.  I have steering wheel controls for volume and skippin...
  • Maccle
  • Casual Listener
  • 1053 Views
  • 3 replies
  • 3 likes
  • 1053 Views
  • 3 replies
  • 3 likes

Solved!! Missing Repeat button

Recently downloaded spotify and I love it, but I noticed that the andriod app on my chromebook is different than the one on my Moto 6 play in that there is no repeat single track button. I've looked around and it sttaes to look inside the ... Of the ...

  • Newbie
  • Recently downloaded spotify and I love it, but I noticed that the andriod app on my chromebook is different than the one on my Moto 6 play in that there is no repeat single track button. I've looked ...
  • Nico
  • Community Legend
  • 528 Views
  • 1 replies
  • 0 likes
  • repeat
    Repeat one
    Troubleshooting
  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't use the lock feature for my Huawei mate 20 Lite

I just can't use the lock feature for playing and pause music. I tried everything. It's realy irritating me. I just got my phone since 4 days o I just installed spotify so I dont think its necessary to download spotify again.. Can someone help me. Pr...

  • Newbie
  • I just can't use the lock feature for playing and pause music. I tried everything. It's realy irritating me. I just got my phone since 4 days o I just installed spotify so I dont think its necessary ...
  • Guido
  • Spotify Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Now playing new UI

PlanPremiumCountryGreeceDeviceNokia 7 plusOperating System Android 9.0My Question or IssueI haven't,yet, the new UI of now playing screen,as seen in the attached screenshot.

  • Newbie
  • Plan Premium Country Greece Device Nokia 7 plus Operating System  Android 9.0 My Question or Issue I haven't,yet, the new UI of  now playing screen,as seen in the attached screensh...
  • 149 Views
  • 0 replies
  • 1 likes
  • 149 Views
  • 0 replies
  • 1 likes

Superuser Contribution Riverdale soundtrack not available on Spotify app

PlanFreeCountryIndiaDeviceSamsung galaxy J6 Operating SystemAndroid OreoMy Question or IssueHey, I just wanted you to know that none of the songs from Riverdale (The CW show) are available for access on the app in India. It'll be really helpful if yo...

  • Newbie
  • Plan Free Country India Device Samsung galaxy J6  Operating System Android Oreo My Question or Issue Hey, I just wanted you to know that none of the songs from Riverdale (The CW sh...
  • Guido
  • Spotify Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Constantly looses conenction when playing over any other device

PlanPremiumCountryIsraelDevice :Pixel 3Operating SystemLatest android My Question or Issue1 or 2 songs on other device and I need to relaunch the app to control it again , this is annoying as **bleep** .

  • Newbie
  • Plan Premium Country Israel Device : Pixel 3 Operating System Latest android   My Question or Issue 1 or 2 songs on other device and I need to relaunch the app to control it again , th...
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
  • 0 likes

Superuser Contribution Radio not endless any more

PlanPremiumCountryGermanyDeviceGalaxy S7 & DesktopOperating SystemLineageOS 15.1 & Ubuntu 18.10 My Question or IssueWhen reaching the end of a radio playlist, usually new tracks would load. This is not the case any more.

  • Newbie
  • Plan Premium Country Germany Device Galaxy S7 & Desktop Operating System LineageOS 15.1 & Ubuntu 18.10   My Question or Issue When reaching the end of a radio playlist, usually...
  • Guido
  • Spotify Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

artist bio

PlanFreeCountryIndiaDeviceMoto G5s PlusOperating SystemAndroid 8.1.0 OreoMy Question or IssueThe Artist Bio feature is unavailable on my phone, but works on my PC. In the android app, a part of the Bio shows at the bottom on swiping up on a currently...

  • Visitor
  • Plan Free Country India Device Moto G5s Plus Operating System Android 8.1.0 Oreo My Question or Issue The Artist Bio feature is unavailable on my phone, but works on my PC. In the android ap...
  • 101 Views
  • 0 replies
  • 0 likes
  • 101 Views
  • 0 replies
  • 0 likes

My downloaded albums tab won't load

My Question or IssueWhen I open the tab to go to my albums I get the loading animation, and then it forces closed... if it helps I just upgraded to an S10. Never had this issue before.

  • Casual Listener
  • My Question or Issue When I open the tab to go to my albums I get the loading animation, and then it forces closed... if it helps I just upgraded to an S10. Never had this issue before.  
  • Ant_the_human
  • Casual Listener
  • 818 Views
  • 3 replies
  • 2 likes
  • 818 Views
  • 3 replies
  • 2 likes

Superuser Contribution Can't change storage V8.4.97

PlanPremiumCountryMexicoDeviceMoto G4Operating SystemAndroid My Question or IssueI'm trying to change the storage option but doesn't appear the option, just appears label Storage

  • Newbie
  •   Plan Premium Country Mexico Device Moto G4 Operating System Android   My Question or Issue I'm trying to change the storage option but doesn't appear the option, just appears l...
  • Katerina
  • Spotify Legend
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs gone after update and cannot change download location (SD)

PlanPremiumCountryUSADeviceLG Stylo 2Operating SystemAndroid Marshmellow 6.0.1My Question or IssueA new Spotify update came out for Android and when I looked at my music after the update, all of the downloaded tracks were not downloaded anymore, and ...

  • Newbie
  • Plan Premium Country USA Device LG Stylo 2 Operating System Android Marshmellow 6.0.1 My Question or Issue A new Spotify update came out for Android and when I looked at my music after t...
  • Katerina
  • Spotify Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album Art Not Showing

PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating SystemAndroid Oreo My Question or IssueWhen listening to music, I've noticed that album art doesn't seem to show up, mostly when viewing the player itself where the album art is actually la...

  • Newbie
  • Plan Premium Country United States Device Samsung Note 8 Operating System Android Oreo   My Question or Issue When listening to music, I've noticed that album art doesn't seem to show ...
  • Katerina
  • Spotify Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Android 9 problems

PlanPremiumCountry Device Samsung Galaxy S9+Operating System Android 9 My Question or Issue Since the update to Android 9, the app randomly shutdown, background commands especially on Bluetooth device don't work and every time i restart the phone the...

  • Casual Listener
  • Plan Premium Country   Device   Samsung Galaxy S9+ Operating System  Android 9   My Question or Issue  Since the update to Android 9, the app randomly shutdown, ...
  • AnthonyCa
  • Casual Listener
  • 8812 Views
  • 9 replies
  • 9 likes
  • 8812 Views
  • 9 replies
  • 9 likes

[Android] Display form "Date of birth" need to resize for mini lcd

Hy,when i create a new account on the form "Date of birth" there is excessive margin of bellow this image : i used screen 480x320 pixelsSpotify app version : 8.4.39.673Android Version : Oreoplease advice.Thanks,Deditian

isue spotify.jpeg
  • Newbie
  • Hy, when i create a new account on the form "Date of birth" there is excessive margin of bellow this image :                   i...
  • Nico
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Favorite/Liked Songs not syncing to phone.

PlanPremiumCountryUnited StatesDeviceGalaxy Note 5Operating SystemAndroid 7.0 Nougat My Question or IssueI have more music saved(liked/favorited) on my desktop app, but they are not showing up in the "Liked Songs" playlist on my Note 5 Mobile app. I'...

  • Newbie
  • Plan Premium Country United States Device Galaxy Note 5 Operating System Android 7.0  Nougat   My Question or Issue I have more music saved(liked/favorited) on my desktop app, bu...
  • 507 Views
  • 0 replies
  • 0 likes
  • 507 Views
  • 0 replies
  • 0 likes