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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118184 Views

27 replies

4 likes

  • 118184 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237931 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237931 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598821 Views

79 replies

3 likes

  • 598821 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491298 Views

581 replies

42 likes

Account
Free
  • 491298 Views
  • 581 replies
  • 42 likes

Superuser Contribution Shuffle feature seems to favor certain songs

On my Android, I have noticed that when using the shuffle feature, the app seems to favor certain songs. Each of my playlists is an album (numbering about 40 albums), and all of these album playlists are filed in a folder. Sometimes I will select thi...

Music Fan

On my Android, I have noticed that when using the shuffle feature, the app seems to favor certain songs.  Each of my playlists is an album (numbering about 40 albums), and all of these album pla...

Ivan

Spotify Legend

6913 Views

10 replies

2 likes

  • 6913 Views
  • 10 replies
  • 2 likes

Superuser Contribution Cannot hide songs

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid My Question or IssueWhen saving a new album from an artist it no longer has the songs already "liked" and I have to go through and "like" each song one by one. Inversely any songs that...

Casual Listener

Plan Premium Country USA Device Google Pixel 3a Operating System Android   My Question or Issue When saving a new album from an artist it no longer has the songs already "liked" and I ...

Katerina

Spotify Legend

4364 Views

4 replies

1 likes

  • 4364 Views
  • 4 replies
  • 1 likes

Some available songs stopped playing

PlanPremiumCountryEgypt DeviceHonor view 20 and tge web player on chromeOperating SystemAndroid 9 and windows 10 My Question or IssueA band that I was listening to litrally from a few hours stopped working the band is powerwolf and I tried from a web...

Visitor

Plan Premium Country Egypt  Device Honor view 20 and tge web player on chrome Operating System Android 9 and windows 10   My Question or Issue A band that I was listening to litra...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Playing random songs with autoplay turned off

PlanFreeCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid My Question or IssueI have autoplay disabled; however, after I finish listening to a podcast, a random song will start playing. This is particularly irritating when I am not connected to ...

Visitor

Plan Free Country USA Device Google Pixel 3a Operating System Android   My Question or Issue I have autoplay disabled; however, after I finish listening to a podcast, a random song wil...

503 Views

0 replies

1 likes

  • 503 Views
  • 0 replies
  • 1 likes

Audiobook Error Screen

https://open.spotify.com/track/3H4v1zi6j70j9ybMY6qbq9?si=_9A5LBVKRMajChpDgg0F4wPlanPremium (Family)CountryUSA DeviceMoto Z2 forceOperating SystemAndroid 8.0.0 My Question or IssueI'm trying to listen through Frankenstein, but starting around track 88...

Newbie

https://open.spotify.com/track/3H4v1zi6j70j9ybMY6qbq9?si=_9A5LBVKRMajChpDgg0F4w Plan Premium (Family) Country USA   Device Moto Z2 force Operating System Android 8.0.0   My Quest...

475 Views

0 replies

0 likes

audiobook playback issue
  • 475 Views
  • 0 replies
  • 0 likes

Shuffle green Button switch to continue

Hi, I'm a new family premium member. On my Android phone, the big green button is still shuffle. Can I swtich it to continue like on the desktop computer?

Casual Listener

Hi, I'm a new family premium member. On my Android phone, the big green button is still shuffle. Can I swtich it to continue like on the desktop computer?  

lucky_bugs

Casual Listener

1356 Views

2 replies

0 likes

  • 1356 Views
  • 2 replies
  • 0 likes

One Single Song Will Not Download

PlanPremiumCountryUSADevicePixel 4 XLOperating SystemAndroid 10, February security patch I'd like to preface this by saying I have already exactly followed the steps outlined in the response to this post , as was suggested in this other post with a p...

Newbie

Plan Premium Country USA Device Pixel 4 XL Operating System Android 10, February security patch   I'd like to preface this by saying I have already exactly followed the steps ...

Jᴀᴄᴋ

Roadie

1095 Views

1 replies

0 likes

  • 1095 Views
  • 1 replies
  • 0 likes

Repeat one mode resets when switching devices

PlanPremiumCountryTurkeyDeviceHuawei Honor 10Operating SystemAndroid 9App Version8.5.46.859 My Question or IssueWhen I switch from my phone to my Windows 10 PC, or other way, if I repeat one song it resets to "repeat all". I have to manually fix it e...

Newbie

Plan Premium Country Turkey Device Huawei Honor 10 Operating System Android 9 App Version 8.5.46.859     My Question or Issue When I switch from my phone to my Windows 10 PC, o...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android - Spotify show blank and empty screen, can't play any song

Hi.. My spotify show only blank and empty screen and I can't play any song because it just like I don't have any connection. Anw I tried to update, reinstall etc but I doesn't seem work PlanPremium

Casual Listener

Hi..  My spotify show only blank and empty screen and I can't play any song because it just like I don't have any connection.    Anw I tried to update, reinstall etc but I doesn't s...

Agungp14

Casual Listener

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

Superuser Contribution Storage to SD card on Android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey Folks,I have a relatively new Android phone and I want to transfer storage to the SD car...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

SlatanicS

Casual Listener

1828 Views

3 replies

0 likes

  • 1828 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with live stream count

Hello i am from Greece have samsung s7 in the free plan and a macbook but in both devices i have problem with live stream count in the artist profile. I reinstalled the app and deleted data but still nothing. Can you check my account? Thanks! https:/...

Newbie

Hello i am from Greece have samsung s7 in the free plan and a macbook but in both devices i have problem with live stream count in the artist profile. I reinstalled the app and deleted data but still...

Ivan

Spotify Legend

957 Views

1 replies

0 likes

  • 957 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Grey spotify symbols bug

Spotify StudentsPremiumGermany Huawei mate 10 liteAndroid - EMUI 8.0.0 Everytime I start my phone a new grey spotify symbol is created to my home screen. Behind other icons where no place is left... So.. First I have to delete my icons and then i can...

Casual Listener

  Spotify Students Premium Germany   Huawei mate 10 lite Android - EMUI 8.0.0   Everytime I start my phone a new grey spotify symbol is created to my home screen. Behind other ...

Mario

Spotify Legend

2434 Views

3 replies

0 likes

  • 2434 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to find own playlist on own account

PlanFree/PremiumCountry LATVIA Device(Samsung Galaxy S7) My Question or IssueHi,I am unable to find my own playlist on my own account. I am able to view it when I search for it and it says the playlist is made by me also, but I can only 'preview' it ...

Visitor

Plan Free/Premium Country  LATVIA  Device (Samsung Galaxy S7)   My Question or Issue Hi, I am unable to find my own playlist on my own account. I am able to view it when I sea...

Ivan

Spotify Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs cannot be deleted from a Playlist

Hello, Its very annoying that when you play a song in android that is part of your playlist, its not possible to delete it straight away from the playlist. See attachment below. I must go back to the playlist and scroll down to hundreds of songs in o...

Visitor

Hello,   Its very annoying that when you play a song in android that is part of your playlist, its not possible to delete it straight away from the playlist. See attachment below. I must go ba...

Katerina

Spotify Legend

708 Views

3 replies

0 likes

  • 708 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why am I suddenly not online?

PlanPremiumCountryNew ZealandDeviceMoto G4 plusOperating SystemAndroid 8.1.0 My Question or IssueI am suddenly unable to add a song to a playlist, as it tells me "Go online to see menu". I did not change any settings from my previous use.In my settin...

Regular

  Plan Premium Country New Zealand Device Moto G4 plus Operating System Android 8.1.0   My Question or Issue I am suddenly unable to add a song to a playlist, as it tells me...

Katerina

Spotify Legend

872 Views

1 replies

1 likes

  • 872 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify stop when there is another sound

Hello everyone!! I just create this topic since i didn't see another one. Someone knows how can i evoid that Spotify stop when i'm watching a video or Instagram video, Twitter video ect..? I want Spotify don't stop the music. Thanks. Regards.Ale.

Casual Listener

Hello everyone!! I just create this topic since i didn't see another one.   Someone knows how can i evoid that Spotify stop when i'm watching a video or Instagram video, Twitter video ect..? I...

AlePugliese

Casual Listener

644 Views

2 replies

1 likes

  • 644 Views
  • 2 replies
  • 1 likes

I can not use landscape mode on current playing with 1380x800 resolition lenovo m8 tablet.

PlanPremiumCountryTurkey Operating System(Android.) My Question or IssueI can not use Spotify landscape mode (attached page). I can use landscape mode other page of Spotify . Page turn itself to vertical when i choose curent song page. Lenovo m8 tabl...

Visitor

Plan Premium Country Turkey   Operating System (Android.)   My Question or Issue I can not use Spotify landscape mode (attached page). I can use landscape mode other page of Spot...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Launch Spotify while phone is locked Android

haven't a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the day and it would be very convenient to be able to say...

Casual Listener

haven't a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the da...

686 Views

0 replies

0 likes

Android
Other
  • 686 Views
  • 0 replies
  • 0 likes

Superuser Contribution Starting Spotify with Android phone locked

I have a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the day and it would be very convenient to be able to say ...

Casual Listener

I have a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the day...

Ppeter78

Casual Listener

1270 Views

2 replies

0 likes

  • 1270 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify changes playlists alone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Petya

Community Legend

805 Views

1 replies

0 likes

Spotify App Android
  • 805 Views
  • 1 replies
  • 0 likes