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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193993 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193993 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535196 Views

78 replies

3 likes

  • 535196 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438350 Views

565 replies

37 likes

Account
Free
  • 438350 Views
  • 565 replies
  • 37 likes

Lokale Dateien nicht auf Handy/Webplayer verfuegbar

Hallo!Ich nutze Spotify zwar noch nicht sehr lang, aber viel auf meinem Handy, wenn ich beispielsweise unterwegs bin. Da mir oft Lieder unterkommen, die mir gefallen, die aber nicht in Spotify sind, habe ich die bisher immer als Lokale Dateien eingef...

Visitor

Hallo! Ich nutze Spotify zwar noch nicht sehr lang, aber viel auf meinem Handy, wenn ich beispielsweise unterwegs bin. Da mir oft Lieder unterkommen, die mir gefallen, die aber nicht in Spotify sind...

626 Views

0 replies

0 likes

handy
Lokale Dateien
WebPlayer
  • 626 Views
  • 0 replies
  • 0 likes

Playback pauses when on Bluetooth

PlanPremiumCountryPolandDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssuePlayback pauses after couple of seconds every time I start it. My headphones are supporting 2 devices being connected at once. It's Jabra Elite 85h. It tur...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue Playback pauses after couple of seconds every time I start it. My headphones ar...

577 Views

0 replies

1 likes

  • 577 Views
  • 0 replies
  • 1 likes

Trouble with songs skipping and jumping to web player (chrome)

PlanPremiumCountryUKDeviceOne Plus 7 ProOperating SystemAndroid Oreo My Question or IssueI'm using the Spotify app on my phone and the music keeps slipping songs, sometimes 15 seconds in, sometimes 2 and a half minutes. Can't seem to stop it with an ...

Newbie

Plan Premium Country UK Device One Plus 7 Pro Operating System Android Oreo   My Question or Issue I'm using the Spotify app on my phone and the music keeps slipping songs, someti...

Emilia_8

Community Legend

1129 Views

1 replies

0 likes

  • 1129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums disappear from phone, playlists do not

PlanPremiumCountryAustraliaDevice(Windows 10 PC; HTC 510 android phone)Operating System(i) My Question or IssueI have about 30 albums and 20 playlists downloaded to a SD card on my phone. For about the past 2 months, all the albums disappear from the...

Casual Listener

Plan Premium Country Australia Device (Windows 10 PC; HTC 510 android phone) Operating System (i)   My Question or Issue I have about 30 albums and 20 playlists downloaded to a SD card...

Xenia

Moderator

1161 Views

1 replies

0 likes

  • 1161 Views
  • 1 replies
  • 0 likes

Heart button and dislike button doesn't work on locked screen!

I already tried to restart my phone or reinstall the application, but it did not work. What should I do?

Casual Listener

I already tried to restart my phone or reinstall the application, but it did not work. What should I do?

Emilia_8

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Playback issue when connected via bluetooth

Playback issue when connected via bluetoothPlanPremiumCountryItalyDeviceSamsung S10EOperating SystemAndroid My Question or IssuePlayback stops and restarts every 15/20 secs when mobile is connected to speakers/headphone/car via Bluetooth

Visitor

Playback issue when connected via bluetooth Plan Premium Country Italy Device Samsung S10E Operating System Android   My Question or Issue Playback stops and restarts every 15/20 secs...

449 Views

0 replies

0 likes

bluetooth
  • 449 Views
  • 0 replies
  • 0 likes

New horrible and disturbing advertising on the top of the screen

Plan PremiumCountry india Device HuaweiOperating SystemAndroid 6 A disgusting and not removable banner advertising a podcast appears at the top of my screen, completely unrelated to any of my listening activity or taste!I am PAYING not to have any ki...

Newbie

  Plan Premium Country india   Device Huawei Operating System Android 6   A disgusting and not removable banner advertising a podcast appears at the top of my screen, completel...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Superuser Contribution Metadata Doesn't Send to Radio after using another Bluetooth Audio device (such as headphones)

PlanPremiumCountry DeviceRazer Phone 2Operating SystemAndroid 9 (Pie) My Question or IssueSo as so many others have reported, when we go to use spotify via bluetooth in our vehicles (mine being Uconnect in a Ram specifically) it doesn't send the trac...

Casual Listener

Plan Premium Country   Device Razer Phone 2 Operating System Android 9 (Pie)   My Question or Issue So as so many others have reported, when we go to use spotify via bluetooth in ...

Kylejohnhenry

Casual Listener

2625 Views

6 replies

4 likes

  • 2625 Views
  • 6 replies
  • 4 likes

Artists get unfollowed

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueMy artists constantly become 'unfollowed'I've seen this has been an issue for MANY for YEARS.Any chance someone has found a fix for this??

Visitor

Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue My artists constantly become 'unfollowed' I've seen this has been an issue f...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Solved!! local files on android

PlanPremiumCountryPoland My Question or IssueI have some songs from local files added to my playlist. I can play it without any problems on my computer but since today i can't do it on my phone. How to solve it?

Casual Listener

Plan Premium Country Poland   My Question or Issue I have some songs from local files added to my playlist. I can play it without any problems on my computer but since today i can't do it ...

Brunelicia

Community Legend

2405 Views

5 replies

0 likes

  • 2405 Views
  • 5 replies
  • 0 likes

You are offline

How to Reproduce:1. Set Spotify as Offline.2. Let the authorization/ authentication token expire.3. Being asked to log in, try to do so. Notce how the Offline setting of Spotify blocks the application from even trying to connect. PlanPremiumCountryGe...

Regular

How to Reproduce: 1. Set Spotify as Offline. 2. Let the authorization/ authentication token expire. 3. Being asked to log in, try to do so.   Notce how the Offline setting of Spotify blocks...

553 Views

0 replies

0 likes

Login
offline mode
  • 553 Views
  • 0 replies
  • 0 likes

Solved!! Bug: Like button doesn't work in notification center or lock screen

PlanPremium CountryUnited States DeviceOneplus 6t Operating System(Oxygen OS launcher on Android 10) IssuePossible bug. The like button doesn't seem to work in the notification center or lock screen. However it works just fine within the app itself.

Newbie

Plan Premium   Country United States   Device Oneplus 6t   Operating System (Oxygen OS launcher on Android 10)   Issue Possible bug. The like button doesn't seem to w...

Emilia_8

Community Legend

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can listen to every one of an artist's songs except one

PlanPremiumCountryUSAOperating SystemAndroid Oreo My Question or IssueJust like it says in the title - every single one of the artist's songs is available to me except the one I actually want to listen to, but my friends who are also in my same regio...

Newbie

Plan Premium Country USA Operating System Android Oreo   My Question or Issue Just like it says in the title - every single one of the artist's songs is available to me except the one I ...

Mario

Spotify Legend

581 Views

1 replies

0 likes

dunnohowtolabelthis
songs
  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why i cant find japanese song in japan?

PlanStudent Premium for 3month trialCountryJapanDeviceSamsung Galaxy 10 noteOperating SystemAndroid Oreo My Question or IssueHi I recently bought this mobile phone in Korea. But now i am living in japan. I download spotify here in jp and i tried to s...

Visitor

  Plan Student Premium for 3month trial Country Japan Device Samsung Galaxy 10 note Operating System Android Oreo   My Question or Issue Hi    I recently bought t...

Mario

Spotify Legend

910 Views

1 replies

0 likes

  • 910 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delete song from 2018 top songs

Just got my 2018 top songs playlist and a few of them are songs that I only listened to once and hated. Any way to delete those out of the playlist.

Newbie

Just got my 2018 top songs playlist and a few of them are songs that I only listened to once and hated. Any way to delete those out of the playlist.   

zewkini

Casual Listener

9375 Views

8 replies

13 likes

  • 9375 Views
  • 8 replies
  • 13 likes

Superuser Contribution Podcasts have a crackling noise on 3x speed

PlanPremiumCountryBrazilDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueWhenever I try to listen to podcasts on my phone at 3x speed there's usually a very annoying crackling noise on top. I figured it was because of the bufferi...

Music Fan

  Plan Premium Country Brazil Device Samsung Galaxy S10 Operating System Android 9   My Question or Issue Whenever I try to listen to podcasts on my phone at 3x speed there's usu...

Skellingtor97

Music Fan

1947 Views

9 replies

1 likes

  • 1947 Views
  • 9 replies
  • 1 likes

No display on VW Golf infotainment System - Android 7.0

Hi allI recently noticed on my display unit in my VW Golf MK VII that the track information is not displayed. Along with this, the next and previous track functions were not available meaning I would have to control the music I listen too via the app...

Newbie

Hi all I recently noticed on my display unit in my VW Golf MK VII that the track information is not displayed. Along with this, the next and previous track functions were not available meaning I wou...

seynaeve

Casual Listener

14268 Views

10 replies

1 likes

  • 14268 Views
  • 10 replies
  • 1 likes

Solved!! "Add to liked songs" button not working while listening to release radar

PlanPremiumCountryIndiaDeviceSamsung Galaxy Note9Operating SystemAndroid 10 My Question or IssueWhile listening to Release radar playlist the "Add to liked songs" button won't work from the notification panel but it works fine from within the app, sc...

Casual Listener

Plan Premium Country India Device Samsung Galaxy Note9 Operating System Android 10   My Question or Issue While listening to Release radar playlist the "Add to liked songs" button won'...

Emilia_8

Community Legend

1020 Views

1 replies

0 likes

bug android
  • 1020 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant queue albums after deleting and reinstalling app and restarting phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

xDizzyCDx

Casual Listener

713 Views

2 replies

0 likes

  • 713 Views
  • 2 replies
  • 0 likes

Problems with Shuffle

PlanPremiumCountryAuDeviceSamsung Galaxy S10 Operating SystemAndroid My Question or IssueShuffle isn't really shuffled. Every time I add a new song to my liked songs list, the next time I shuffle play this list, these songs are played first and toget...

Regular

  Plan Premium Country Au Device Samsung Galaxy S10   Operating System Android    My Question or Issue Shuffle isn't really shuffled. Every time I add a new song to my...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes