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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110644 Views

26 replies

3 likes

  • 110644 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222756 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222756 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579590 Views

79 replies

3 likes

  • 579590 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477388 Views

577 replies

40 likes

Account
Free
  • 477388 Views
  • 577 replies
  • 40 likes

Se cuelga la aplicacion

Tengo un Xiaomi Redmi Note 8 Pro y cuando intento agregar una cancion a una playlist, o compartir una cancion, o entrar a opciones de la playlist la aplicacion se me congela y tengo que cerrarlaPlanPremiumPeru DeviceXiaomi Redmi Note 8 ProOperating S...

Casual Listener

Tengo un Xiaomi Redmi Note 8 Pro y cuando intento agregar una cancion a una playlist, o compartir una cancion, o entrar a opciones de la playlist la aplicacion se me congela y tengo que cerrarla Pla...

velasquezmaicol

Newbie

2118 Views

3 replies

7 likes

  • 2118 Views
  • 3 replies
  • 7 likes

Solved!! Lock Screen Issues: Pausing/Playing

PlanPremiumCountryUSDeviceSamsung Galaxy 9My Question or IssueWhenever I'm playing music, I often pause it at work to listen to coworkers and then quickly resume using either the lock screen menu or the play button on the actual headphones. This was ...

Newbie

Plan Premium Country US Device Samsung Galaxy 9 My Question or Issue Whenever I'm playing music, I often pause it at work to listen to coworkers and then quickly resume using either the lock s...

Blurzz89

Newbie

16403 Views

5 replies

2 likes

  • 16403 Views
  • 5 replies
  • 2 likes

Superuser Contribution Songs randomly becoming unavailable, except they're not

PlanPremiumCountryUSADeviceMoto e5 PlayOperating SystemAndroid My Question or Issue Recently, a number of songs have been showing as "unavailable" (greyed out/unclickable) in my playlists. However, if I delete it then search for the same song/artist,...

Roadie

Plan Premium Country USA Device Moto e5 Play Operating System Android   My Question or Issue   Recently, a number of songs have been showing as "unavailable" (greyed out/unclicka...

firebuff101

Roadie

791 Views

2 replies

0 likes

  • 791 Views
  • 2 replies
  • 0 likes

Spotify constantly reconnects with Google Clock

Spotify constantly connects and disconnects with Google Clock, especially when I try to pick a self-made playlist.PlanPremiumCountyPoland DeviceGoogle Pixel XLOperating SystemAndroid 10

Casual Listener

Spotify constantly connects and disconnects with Google Clock, especially when I try to pick a self-made playlist. Plan Premium County Poland   Device Google Pixel XL Operating System A...

hobbss

Gig Goer

1851 Views

5 replies

5 likes

  • 1851 Views
  • 5 replies
  • 5 likes

Can Not Add Album's To playlists.

PlanFreeCountryUSADeviceSamsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't add Album's to playlists. I did what was recommended and cleared the cache and data then reinstalled the app and I still have ...

Visitor

Plan Free Country USA Device Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't add Album's to playlists. I did what was reco...

Luan

Spotify Star

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Choppy audio while on bluetooth

PlanPremiumCountryFranceDeviceHonor 8x / Bose QC 35 iiOperating SystemAndroid 9 / EMUI 9.1.0 My Question or IssueHi. I'm having issues with my bluetooth audio. It's getting randomly choppy sometimes when I'm listening music on Spotify. It definitely ...

Newbie

Plan Premium Country France Device Honor 8x / Bose QC 35 ii Operating System Android 9 / EMUI 9.1.0    My Question or Issue Hi. I'm having issues with my bluetooth audio. It's get...

DanielTham

Composer

826 Views

1 replies

0 likes

  • 826 Views
  • 1 replies
  • 0 likes

Superuser Contribution No "bass boost" option for Android 10

PlanFreePremiumCountryU.S. DeviceNote 10 Operating SystemAndroid 10 (Q) My Question or IssueI used to have an easy "bass boost" button on a previous phone but since getting the Note 10 with the newest Android version it hasn't been available? Is this...

Casual Listener

Plan FreePremium Country U.S.   Device Note 10   Operating System Android 10 (Q)   My Question or Issue I used to have an easy "bass boost" button on a previous phone but s...

generalperson16

Casual Listener

4004 Views

2 replies

0 likes

Android 10
bass
boost
  • 4004 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do you wireless stream Spotify via an Airport Express using an Andriod device - HTC Design

1. How do you wireless stream Spotify via an Airport Express using an Andriod device - HTC EVO Design 2. How do you stream Spotify on a MacBook Pro using AirPlay? - I'm a premium subscriber.

Newbie

1. How do you wireless stream Spotify via an Airport Express using an Andriod device - HTC EVO Design 2. How do you stream Spotify on a MacBook Pro using AirPlay?   - I'm a premium subscri...

Katerina

Spotify Legend

9000 Views

7 replies

2 likes

  • 9000 Views
  • 7 replies
  • 2 likes

Superuser Contribution Spotify removing downloaded music

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy M20Operating SystemAndroid 10 My Question or IssueEvery time I open the app, I discover my downloaded songs have been deleted. The app starts downloading them again. Not that many songs; may 200? How ...

Visitor

Plan Premium Country New Zealand Device Samsung Galaxy M20 Operating System Android 10   My Question or Issue Every time I open the app, I discover my downloaded songs have been delete...

Ivan

Spotify Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs stop playing and random ones start.

PlanPremiumCountry IrelandDeviceSamsung galaxy A5Operating system ?My Question or Issue Hi ....i have been using premium for a year now and im getting **bleep** of because last week this started happening and it wont stop. Everytime i play a song . I...

Casual Listener

Plan Premium Country  Ireland Device Samsung galaxy A5 Operating system  ? My Question or Issue  Hi ....i have been using premium for a year now and im getting **bleep** of be...

Yohanes_Fillipo

Visitor

3157 Views

6 replies

0 likes

  • 3157 Views
  • 6 replies
  • 0 likes

Screen Flashes when I return to the app and it is on the music interface

PlanPremiumCountryCanadaDeviceOneplus 6 Operating SystemAndroid 10.3.1 My Question or IssueI factory reset my phone, reinstalled the app, basically got a new phone but the app has this weird bug not found anywhere else on my phone. When I open the ap...

Casual Listener

Plan Premium Country Canada Device Oneplus 6  Operating System Android 10.3.1   My Question or Issue I factory reset my phone, reinstalled the app, basically got a new phone but t...

VgamerTV

Casual Listener

1087 Views

2 replies

0 likes

  • 1087 Views
  • 2 replies
  • 0 likes

Superuser Contribution Heart button on notification bar not working

PlanPemium (Family) CountryAustria DeviceHuawei Mate 10 LiteOperating SystemAndroid 8.0.0 My Question or IssueWhile listening to my Mix of the Week Playlist i realized the heart button on the notification window of android does not react. Verfied wit...

Newbie

  Plan Pemium (Family)  Country Austria  Device Huawei Mate 10 Lite Operating System Android 8.0.0   My Question or Issue While listening to my Mix of the Week Playlist...

SoopaDoop1

Music Fan

1920 Views

5 replies

1 likes

  • 1920 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't play any song after updating to 8.5.41.344

PlanPremiumCountryPHDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueAfter updating yesterday to 8.5.41.344, I can't play anything except for the cached songs so I tried to reinstall it in PlayStore same thing the play button will sh...

Casual Listener

Plan Premium Country PH Device Samsung Galaxy 8 Operating System Android   My Question or Issue After updating yesterday to 8.5.41.344, I can't play anything except for the cached song...

Xenia

Spotify Legend

999 Views

2 replies

0 likes

Android 9
bug android
  • 999 Views
  • 2 replies
  • 0 likes

Podcasts not ad-free!?

Hello,I'm a premium paying member so I should not get any ads. Started listening to podcasts today for the first time on Spotify and some of them have ads added to the audio. Shoulden't podcasts also be ad-free?

Visitor

Hello, I'm a premium paying member so I should not get any ads. Started listening to podcasts today for the first time on Spotify and some of them have ads added to the audio. Shoulden't podcasts al...

Emilia_8

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like\Dislike buttons doesn't work from lock-screen notification

PlanPremiumCountryIsraelDeviceXiaomi Redmi 6Operating SystemMIUI v10.4.4 My Question or Issuethe lock-screen notification does not appear to respond to the like\dislike buttons. Clicking on either of these options does nothing. I tried both restartin...

Regular

Plan Premium Country Israel Device Xiaomi Redmi 6 Operating System MIUI v10.4.4   My Question or Issue the lock-screen notification does not appear to respond to the like\dislike butto...

Xenia

Spotify Legend

1488 Views

4 replies

2 likes

Android
  • 1488 Views
  • 4 replies
  • 2 likes

Car Controls/Autoplay Stopped Working

PlanPremiumCountryUnited Kingdom, EnglandDeviceSony Xperia XZ PremiumOperating SystemOreo My Question or IssueFor months now my car controls do not work with spotify anymore. I have a brand new MINI Cooper since a year ago and for roughly 6 months fr...

Newbie

Plan Premium Country United Kingdom, England Device Sony Xperia XZ Premium Operating System Oreo   My Question or Issue For months now my car controls do not work with spotify anymore....

880 Views

0 replies

0 likes

Android
autoplay
bluetooth
Car
Car Controls
controls
Sony
Xperia
XZ Premium
  • 880 Views
  • 0 replies
  • 0 likes

Podcast Update Help!

So looks like there was a podcast update to the app? The app displayed an info message about the update, but then it went away. What did I miss? I didn't want to dismiss the new information about the podcast update! Help!

Casual Listener

So looks like there was a podcast update to the app? The app displayed an info message about the update, but then it went away. What did I miss? I didn't want to dismiss the new information about the...

Emilia_8

Community Legend

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes

Superuser Contribution Three months premium but only offering one?

PlanFree/PremiumCountry DeviceSamsung galaxy S7Operating SystemAndroid My Question or IssueAs listed in the title. Email says it offers three months free, click the link it takes you to the payment page where all plans only offer one month free. Wann...

Visitor

Plan Free/Premium Country   Device Samsung galaxy S7 Operating System Android   My Question or Issue As listed in the title. Email says it offers three months free, click the link...

Mario

Spotify Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't queue songs offline

I am unable to queue downloaded songs to my playlist when I am offline or don't have cell service. When trying to queue, I am met with the message "please go online to view this menu" referring to the menu to add the song to another playlist, queue t...

Newbie

I am unable to queue downloaded songs to my playlist when I am offline or don't have cell service. When trying to queue, I am met with the message "please go online to view this menu" referring to th...

Ivan

Spotify Legend

2042 Views

1 replies

1 likes

  • 2042 Views
  • 1 replies
  • 1 likes

Android Auto Default Buttons

PlanPremiumCountryUSDevicePixel 4 / Honda Civic Touring 2019 HeadunitOperating SystemAndroid 10 My Question or IssueI'm wondering if there's a way to change the buttons that show up on the car screen in Android Auto. I'm trying to build up my library...

Newbie

Plan Premium Country US Device Pixel 4 / Honda Civic Touring 2019 Headunit Operating System Android 10   My Question or Issue I'm wondering if there's a way to change the buttons that ...

1182 Views

0 replies

2 likes

android auto
  • 1182 Views
  • 0 replies
  • 2 likes