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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114621 Views

26 replies

4 likes

  • 114621 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230375 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230375 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589532 Views

79 replies

3 likes

  • 589532 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484498 Views

580 replies

42 likes

Account
Free
  • 484498 Views
  • 580 replies
  • 42 likes

Spotify constantly reconnects with Google Clock

Spotify constantly connects and disconnects with Google Clock, especially when I try to pick a self-made playlist.PlanPremiumCountyPoland DeviceGoogle Pixel XLOperating SystemAndroid 10

Casual Listener

Spotify constantly connects and disconnects with Google Clock, especially when I try to pick a self-made playlist. Plan Premium County Poland   Device Google Pixel XL Operating System A...

hobbss

Gig Goer

1854 Views

5 replies

5 likes

  • 1854 Views
  • 5 replies
  • 5 likes

Can Not Add Album's To playlists.

PlanFreeCountryUSADeviceSamsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't add Album's to playlists. I did what was recommended and cleared the cache and data then reinstalled the app and I still have ...

Visitor

Plan Free Country USA Device Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't add Album's to playlists. I did what was reco...

Luan

Spotify Star

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Choppy audio while on bluetooth

PlanPremiumCountryFranceDeviceHonor 8x / Bose QC 35 iiOperating SystemAndroid 9 / EMUI 9.1.0 My Question or IssueHi. I'm having issues with my bluetooth audio. It's getting randomly choppy sometimes when I'm listening music on Spotify. It definitely ...

Newbie

Plan Premium Country France Device Honor 8x / Bose QC 35 ii Operating System Android 9 / EMUI 9.1.0    My Question or Issue Hi. I'm having issues with my bluetooth audio. It's get...

DanielTham

Composer

835 Views

1 replies

0 likes

  • 835 Views
  • 1 replies
  • 0 likes

Superuser Contribution No "bass boost" option for Android 10

PlanFreePremiumCountryU.S. DeviceNote 10 Operating SystemAndroid 10 (Q) My Question or IssueI used to have an easy "bass boost" button on a previous phone but since getting the Note 10 with the newest Android version it hasn't been available? Is this...

Casual Listener

Plan FreePremium Country U.S.   Device Note 10   Operating System Android 10 (Q)   My Question or Issue I used to have an easy "bass boost" button on a previous phone but s...

generalperson16

Casual Listener

4011 Views

2 replies

0 likes

Android 10
bass
boost
  • 4011 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do you wireless stream Spotify via an Airport Express using an Andriod device - HTC Design

1. How do you wireless stream Spotify via an Airport Express using an Andriod device - HTC EVO Design 2. How do you stream Spotify on a MacBook Pro using AirPlay? - I'm a premium subscriber.

Newbie

1. How do you wireless stream Spotify via an Airport Express using an Andriod device - HTC EVO Design 2. How do you stream Spotify on a MacBook Pro using AirPlay?   - I'm a premium subscri...

Katerina

Spotify Legend

9016 Views

7 replies

2 likes

  • 9016 Views
  • 7 replies
  • 2 likes

Superuser Contribution Spotify removing downloaded music

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy M20Operating SystemAndroid 10 My Question or IssueEvery time I open the app, I discover my downloaded songs have been deleted. The app starts downloading them again. Not that many songs; may 200? How ...

Visitor

Plan Premium Country New Zealand Device Samsung Galaxy M20 Operating System Android 10   My Question or Issue Every time I open the app, I discover my downloaded songs have been delete...

Ivan

Spotify Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs stop playing and random ones start.

PlanPremiumCountry IrelandDeviceSamsung galaxy A5Operating system ?My Question or Issue Hi ....i have been using premium for a year now and im getting **bleep** of because last week this started happening and it wont stop. Everytime i play a song . I...

Casual Listener

Plan Premium Country  Ireland Device Samsung galaxy A5 Operating system  ? My Question or Issue  Hi ....i have been using premium for a year now and im getting **bleep** of be...

Yohanes_Fillipo

Visitor

3167 Views

6 replies

0 likes

  • 3167 Views
  • 6 replies
  • 0 likes

Screen Flashes when I return to the app and it is on the music interface

PlanPremiumCountryCanadaDeviceOneplus 6 Operating SystemAndroid 10.3.1 My Question or IssueI factory reset my phone, reinstalled the app, basically got a new phone but the app has this weird bug not found anywhere else on my phone. When I open the ap...

Casual Listener

Plan Premium Country Canada Device Oneplus 6  Operating System Android 10.3.1   My Question or Issue I factory reset my phone, reinstalled the app, basically got a new phone but t...

VgamerTV

Casual Listener

1104 Views

2 replies

0 likes

  • 1104 Views
  • 2 replies
  • 0 likes

Superuser Contribution Heart button on notification bar not working

PlanPemium (Family) CountryAustria DeviceHuawei Mate 10 LiteOperating SystemAndroid 8.0.0 My Question or IssueWhile listening to my Mix of the Week Playlist i realized the heart button on the notification window of android does not react. Verfied wit...

Newbie

  Plan Pemium (Family)  Country Austria  Device Huawei Mate 10 Lite Operating System Android 8.0.0   My Question or Issue While listening to my Mix of the Week Playlist...

SoopaDoop1

Music Fan

1925 Views

5 replies

1 likes

  • 1925 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't play any song after updating to 8.5.41.344

PlanPremiumCountryPHDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueAfter updating yesterday to 8.5.41.344, I can't play anything except for the cached songs so I tried to reinstall it in PlayStore same thing the play button will sh...

Casual Listener

Plan Premium Country PH Device Samsung Galaxy 8 Operating System Android   My Question or Issue After updating yesterday to 8.5.41.344, I can't play anything except for the cached song...

Xenia

Spotify Legend

1004 Views

2 replies

0 likes

Android 9
bug android
  • 1004 Views
  • 2 replies
  • 0 likes

Podcasts not ad-free!?

Hello,I'm a premium paying member so I should not get any ads. Started listening to podcasts today for the first time on Spotify and some of them have ads added to the audio. Shoulden't podcasts also be ad-free?

Visitor

Hello, I'm a premium paying member so I should not get any ads. Started listening to podcasts today for the first time on Spotify and some of them have ads added to the audio. Shoulden't podcasts al...

Emilia_8

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like\Dislike buttons doesn't work from lock-screen notification

PlanPremiumCountryIsraelDeviceXiaomi Redmi 6Operating SystemMIUI v10.4.4 My Question or Issuethe lock-screen notification does not appear to respond to the like\dislike buttons. Clicking on either of these options does nothing. I tried both restartin...

Regular

Plan Premium Country Israel Device Xiaomi Redmi 6 Operating System MIUI v10.4.4   My Question or Issue the lock-screen notification does not appear to respond to the like\dislike butto...

Xenia

Spotify Legend

1497 Views

4 replies

2 likes

Android
  • 1497 Views
  • 4 replies
  • 2 likes

Car Controls/Autoplay Stopped Working

PlanPremiumCountryUnited Kingdom, EnglandDeviceSony Xperia XZ PremiumOperating SystemOreo My Question or IssueFor months now my car controls do not work with spotify anymore. I have a brand new MINI Cooper since a year ago and for roughly 6 months fr...

Newbie

Plan Premium Country United Kingdom, England Device Sony Xperia XZ Premium Operating System Oreo   My Question or Issue For months now my car controls do not work with spotify anymore....

888 Views

0 replies

0 likes

Android
autoplay
bluetooth
Car
Car Controls
controls
Sony
Xperia
XZ Premium
  • 888 Views
  • 0 replies
  • 0 likes

Podcast Update Help!

So looks like there was a podcast update to the app? The app displayed an info message about the update, but then it went away. What did I miss? I didn't want to dismiss the new information about the podcast update! Help!

Casual Listener

So looks like there was a podcast update to the app? The app displayed an info message about the update, but then it went away. What did I miss? I didn't want to dismiss the new information about the...

Emilia_8

Community Legend

539 Views

2 replies

0 likes

  • 539 Views
  • 2 replies
  • 0 likes

Superuser Contribution Three months premium but only offering one?

PlanFree/PremiumCountry DeviceSamsung galaxy S7Operating SystemAndroid My Question or IssueAs listed in the title. Email says it offers three months free, click the link it takes you to the payment page where all plans only offer one month free. Wann...

Visitor

Plan Free/Premium Country   Device Samsung galaxy S7 Operating System Android   My Question or Issue As listed in the title. Email says it offers three months free, click the link...

Mario

Spotify Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't queue songs offline

I am unable to queue downloaded songs to my playlist when I am offline or don't have cell service. When trying to queue, I am met with the message "please go online to view this menu" referring to the menu to add the song to another playlist, queue t...

Newbie

I am unable to queue downloaded songs to my playlist when I am offline or don't have cell service. When trying to queue, I am met with the message "please go online to view this menu" referring to th...

Ivan

Spotify Legend

2050 Views

1 replies

1 likes

  • 2050 Views
  • 1 replies
  • 1 likes

Android Auto Default Buttons

PlanPremiumCountryUSDevicePixel 4 / Honda Civic Touring 2019 HeadunitOperating SystemAndroid 10 My Question or IssueI'm wondering if there's a way to change the buttons that show up on the car screen in Android Auto. I'm trying to build up my library...

Newbie

Plan Premium Country US Device Pixel 4 / Honda Civic Touring 2019 Headunit Operating System Android 10   My Question or Issue I'm wondering if there's a way to change the buttons that ...

1199 Views

0 replies

2 likes

android auto
  • 1199 Views
  • 0 replies
  • 2 likes

Superuser Contribution Can't like a song

PlanPremiumCountryUS DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueCan't like a song after the newest update. This box behind the lyrics is blocking me from liking the song. I can't close it or do anything besides go to the n...

Regular

Plan Premium Country US   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Can't like a song after the newest update. This box behind the lyrics ...

Peter

Spotify Legend

602 Views

1 replies

0 likes

Can't like song
  • 602 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sd card downloads don't stay

PlanPremiumDeviceNeffos X1 Lite (Android)My Question or IssueAfter setting up my SD card, clearing Spotify data, deleting and redownloadI download songs which are being stored in the sd card, the problem here is that once they are downloaded I go off...

Newbie

Plan Premium Device Neffos X1 Lite (Android) My Question or Issue After setting up my SD card, clearing Spotify data, deleting and redownloadI download songs which are being stored in the sd car...

Peter

Spotify Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution No option to change storage location

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUK DeviceSamsung, its like 3 years old nowOperating SystemThe newest android system?? My Question or IssueSuddenly...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK  Device Samsung, its like 3 years old now O...

Peter

Spotify Legend

1277 Views

1 replies

1 likes

Android
storage
  • 1277 Views
  • 1 replies
  • 1 likes