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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857537 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 857537 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21616 Views
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  • 21616 Views
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How do I access videos in the app?

How can I play videos in the app? I've tried to search for artists that I know have videos on Spotify but it doesn't show any videos in the results. Is it possible that the videos feature is not available in my country? PlanPremiumCountryCzech Republ...

  • Casual Listener
  • How can I play videos in the app? I've tried to search for artists that I know have videos on Spotify but it doesn't show any videos in the results. Is it possible that the videos feature is not avai...
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  • 178 Views
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Filter albums or artists that I recently heard

I want to filter my albums or artists on android by the Filter "recently heard" but it is not there. I like to listen to the artists I recently added. In the old version you could see all the albums, playlists and podcasts you recently heard, now thi...

  • Newbie
  • I want to filter my albums or artists on android by the Filter "recently heard" but it is not there. I like to listen to the artists I recently added. In the old version you could see all the albums,...
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  • 151 Views
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Music shuffeling without shuffle on.

PlanPremiumCountryGermanyDeviceOnePlus 7 Pro Operating SystemAndroid 9 My Question or IssueDon't know if it is a new feature with the newest design update but, when I select a song from my playlist then it doesn't go along the playlist anymore it jus...

  • Newbie
  •   Plan Premium Country Germany Device OnePlus 7 Pro  Operating System Android 9   My Question or Issue Don't know if it is a new feature with the newest design update but, w...
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  • 128 Views
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Add an option to put songs on replay using the notification/widget

DeviceOnePlus 7 Pro Operating SystemAndroid My Question or IssueIs there an option for you guys to add a simple option in the Spotify music notification and widget to easily put songs on replay without having to launch the app? It would be really use...

  • Casual Listener
  • Device OnePlus 7 Pro   Operating System Android   My Question or Issue Is there an option for you guys to add a simple option in the Spotify music notification and widget to easily p...
  • 224 Views
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  • 224 Views
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Nameless, empty playlist

PlanPremium CountryJapan DeviceSamsung Galaxy S10+ Operating SystemAndroid Pie My Question or IssueSpotify curated an empty playlist for me after the new layout.

  • Regular
  • Plan Premium   Country Japan   Device Samsung Galaxy S10+   Operating System Android Pie   My Question or Issue Spotify curated an empty playlist for me after the new...
  • 518 Views
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  • 518 Views
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Visual bug on since the lastest update (8.5.10.774)

PlanPremiumCountryFranceDeviceOnePlus 7 ProOperating SystemAndroid + OxygenOs My Question or IssueWhen I'm looking for a song while using the search option in my *liked music* when I scroll I noticed that the lastest song is hidden by *the stream mus...

  • Newbie
  • Plan Premium Country France Device OnePlus 7 Pro Operating System Android + OxygenOs   My Question or Issue When I'm looking for a song while using the search option in my *liked music...
  • 335 Views
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  • bug
    hide
    Music
    Playlist
    Scroll
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Solved!! Spotify Pauzes on Android

Plan: PremiumCountry: NL DeviceGalaxy S10eOperating SystemAndroid (latest) My Question or IssueSpotify keeps pauzing songs randomly while listening (only when the sceen lock is on). It also happens to offline albums / playlists so this can rule out i...

  • Casual Listener
  • Plan: Premium Country: NL   Device Galaxy S10e Operating System Android (latest)   My Question or Issue Spotify keeps pauzing songs randomly while listening (only when the sce...
  • SvenDinslage
  • Casual Listener
  • 331 Views
  • 1 replies
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  • 331 Views
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Spotify on Chromecast randomly unpauses

PlanPremiumCountryUSaDevicePixel 3Operating SystemAndroid 9 My Question or IssueI have noticed over the past week that Spotify will spontaneously unpause itself, and resume playing on my TV when it is conntected over Chromecast. This has occurred mul...

  • Casual Listener
  • Plan Premium Country USa Device Pixel 3 Operating System Android 9   My Question or Issue I have noticed over the past week that Spotify will spontaneously unpause itself, and resume p...
  • user-removed
  • Not applicable
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Solved!! How do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10.774)

PlanPremiumCountryAustraliaDeviceSamsung Galaxy A20Operating SystemAndroid My Question or IssueHow do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10.774)

  • Casual Listener
  • Plan Premium Country Australia Device Samsung Galaxy A20 Operating System Android   My Question or Issue How do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10...
  • Phoenixfray
  • Casual Listener
  • 1159 Views
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  • 1159 Views
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Issues with playback

PlanPremiumCountryUKDeviceSamsung Galaxy 9 My Question or IssueWhile listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unlock the screen and it automatically starts playing again. On the rare occa...

  • Visitor
  • Plan Premium Country UK Device Samsung Galaxy 9   My Question or Issue While listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unloc...
  • CrazyEddieNL
  • Gig Goer
  • 758 Views
  • 2 replies
  • 1 likes
  • Android
    Issues
    playback
    Samsung S9
  • 758 Views
  • 2 replies
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Unique Local Files Issue [USA/Japan]

Hi all, my issue here is a really strange one and I'm not sure how it can be fixed.(Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through the service. All the Japanese music(1,000+ songs) I h...

  • Regular
  • Hi all, my issue here is a really strange one and I'm not sure how it can be fixed. (Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through ...
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  • 556 Views
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Automatically starts playing on google home speakers

PlanPremiumCountryGermanyDevicePixel 3Operating SystemAndroid Whenever we (two Smartphones, same issue) stop playing a song on our google home speakers by using our smartphones spotify resumes playing on the speakers after a few minutes. One hour ago...

  • Newbie
  • Plan Premium Country Germany Device Pixel 3 Operating System Android   Whenever we (two Smartphones, same issue) stop playing a song on our google home speakers by using our smartphones...
  • 217 Views
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  • 1 likes
  • 217 Views
  • 0 replies
  • 1 likes

Solved!! New update removed daily mixes?!

Hello,So today Spotify updated itself and now my daily mixes are nowhere to be found except in the recently played tab. It isn't under home nor playlists. So what the **bleep** Spotify?OnePlus 6 btw Kind regards,......

  • Casual Listener
  • Hello, So today Spotify updated itself and now my daily mixes are nowhere to be found except in the recently played tab. It isn't under home nor playlists. So what the **bleep** Spotify? OnePlus 6 ...
  • DanifC
  • Composer
  • 21166 Views
  • 9 replies
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  • 21166 Views
  • 9 replies
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Fail to control playback from other devices after Android 9 update

PlanPremiumCountrySwedenDeviceOnePlusA3003Operating SystemOxygen 9.0.3 My Question or IssueAfter update of my phone OS, I can't make changes in other instances of spotify happen in phone.If I'm playing song A in phone, clicking song B in my computer ...

  • Newbie
  • Plan Premium Country Sweden Device OnePlusA3003 Operating System Oxygen 9.0.3   My Question or Issue After update of my phone OS, I can't make changes in other instances of spotify hap...
  • 225 Views
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  • Android 9
    Oneplus
    oxygenos
  • 225 Views
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[Mobile] View & Shuffle all Tracks in Playlist Folders

None of the I'm not sure if there's others with android or other system having issues since the new update but I've been having issues since the recent update. PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue...

  • Newbie
  • None of the I'm not sure if there's others with android or other system having issues since the new update but I've been having issues since the recent update.   Plan Premium Country Canada...
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  • 179 Views
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Spotify and Alexa

DeviceXiaomi Mi 9Operating SystemMIU I 9 My Question or IssueWhen I ask Alexa to play a song from Spotify it isn't a Problem. But when I choose another song from the Spotify app it automatically switch to the speakers of my smartphone. When I tap the...

  • Casual Listener
  • Device Xiaomi Mi 9 Operating System MIU I 9   My Question or Issue When I ask Alexa to play a song from Spotify it isn't a Problem. But when I choose another song from the Spotify app it a...
  • 240 Views
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  • 240 Views
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Issue with syncing local files playlist

PlanPremiumCountryDenmarkDeviceOnePlus 6Operating SystemAndroid My Question or IssueA couple of my playlists that contain local files are not displaying the same tracks on the playlists on mobile. A seemingly random amount and random selection of the...

  • Newbie
  • Plan Premium Country Denmark Device OnePlus 6 Operating System Android   My Question or Issue A couple of my playlists that contain local files are not displaying the same tracks on th...
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  • 195 Views
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Crash since update

PlanPremiumCountryUSA DeviceAndroid tablet running android 6.0 (H8)Operating SystemAndroid 6.0 My Question or IssueSpotify crash before even starting since the update. I try clearing the app cash and reinstalling multiple times. I use Facebook to log...

  • Newbie
  • Plan Premium Country USA   Device Android tablet running android 6.0 (H8) Operating System Android 6.0   My Question or Issue Spotify crash before even starting since the update....
  • 147 Views
  • 0 replies
  • 1 likes
  • 147 Views
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Não consigo trocar música no Spotify Connect

PlanPremium CountryBrazil DeviceXiaomi 5AOperating SystemAndroid 8.1 My Question or Issue Estou com um problema a algum tempo, ele é simples, eu faço a conexão do Spotify do meu celular com o Spotify do PC e simplesmente quando vou trocar a música pe...

  • Casual Listener
  • Plan Premium   Country Brazil   Device Xiaomi 5A Operating System Android 8.1   My Question or Issue   Estou com um problema a algum tempo, ele é simples, eu faço a...
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  • 581 Views
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Superuser Contribution [Android] "You've discovered a premium feature" pop up preventing from downloading music

PlanPremiumCountryCanadaDeviceSamsung Galaxy A5 (2017)Operating SystemAndroid Oreo My Question or IssueI've been finally trying the "local files" music feature for Spotify Premium. All my songs are there on both of my devices : desktop and android ph...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy A5 (2017) Operating System Android Oreo   My Question or Issue I've been finally trying the "local files" music feature for Spoti...
  • ecksfiftyone
  • Casual Listener
  • 2481 Views
  • 3 replies
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  • 2481 Views
  • 3 replies
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