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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7081 Views

0 replies

7 likes

  • 7081 Views
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  • 7 likes

Superuser Contribution Spotify app no longer shows Sonos speaker as an option

PlanPremiumCountryUKDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueMy Sonos Play 1 speaker no longer shows up as an output device in the "Connect to a device" screen on the Spotify app. I can use the Sonos app without a problem ...

Roadie

Plan Premium Country UK Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue My Sonos Play 1 speaker no longer shows up as an output device in the "Connect to a d...

DIEG00

Casual Listener

1626 Views

2 replies

0 likes

  • 1626 Views
  • 2 replies
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Spotify not seeing audiocast device

I was using spotify with Audiocast without issues until recently spotify stopped seeing Audiocast device. Audiocast is connected to same wifi as spotify but it is not working. Tried different phones, reinstalled spotify but same issue PlanPremiumCoun...

Regular

I was using spotify with Audiocast without issues until recently spotify stopped seeing Audiocast device. Audiocast is connected to same wifi as spotify but it is not working. Tried different phones,...

kapik1

Regular

871 Views

2 replies

0 likes

  • 871 Views
  • 2 replies
  • 0 likes

Superuser Contribution New feature or a bug? Add complete album / multiple tracks to playlist

PlanPremium Family PlanCountryGermany DeviceOnePlus 6TOperating SystemAndroid 9 My Question or Issue I regularly added whole Albums or EPs (=multiple tracks) to a playlist, but this feature seems to be no longer available in the current Android app? ...

Regular

Plan Premium Family Plan Country Germany   Device OnePlus 6T Operating System Android 9   My Question or Issue   I regularly added whole Albums or EPs (=multiple tracks) to...

Katerina

Spotify Legend

548 Views

2 replies

3 likes

  • 548 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Android App crashes immediately after starting

Hey everyone.My Spotify app is not starting all of a sudden. As soon as I try to start the app it crashes and shows a message that "the application has stopped working". I tried restarting my phone, re-installing the app, clearing cache and data but ...

Casual Listener

Hey everyone. My Spotify app is not starting all of a sudden. As soon as I try to start the app it crashes and shows a message that "the application has stopped working". I tried restarting my phone...

Petya

Community Legend

2805 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Bluetooth suddenly stopped working

Xiaomi mi-5s - MIUI 9Bose AE2 soudlink I've the same setup since 3 years and never i had this problem. Bluetooth have suddenly stopped working but music is still playing on the app. SPOTIFY is the ONLY application impacted so it's not device related....

Visitor

Xiaomi mi-5s - MIUI 9 Bose AE2 soudlink   I've the same setup since 3 years and never i had this problem. Bluetooth have suddenly stopped working but music is still playing on the app. SPOTIF...

AndrewRobs01

Composer

438 Views

1 replies

1 likes

  • 438 Views
  • 1 replies
  • 1 likes

Superuser Contribution SD card storage location no longer an option

PlanPremiumCountryUKDeviceSamsung Galaxy S8+Operating SystemAndroid 9 My Question or IssueUntil this week I have had my downloaded music stored on my SD card but as of Monday (23rd September) this no longer appears as an option. It's using up all the...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S8+ Operating System Android 9   My Question or Issue Until this week I have had my downloaded music stored on my SD card but as of Monday...

Katerina

Spotify Legend

3737 Views

6 replies

1 likes

  • 3737 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Long Press Menus on Album or Song no longer work

Long pressing albums or songs no longer brings up a menu. This means I have to rely on accurately hitting the triple elipses for most things, where if i miss it'll start playing that song. Or for albums i need to tap through to the album before being...

Music Fan

Long pressing albums or songs no longer brings up a menu. This means I have to rely on accurately hitting the triple elipses for most things, where if i miss it'll start playing that song. Or for alb...

Mihail

Spotify Legend

6717 Views

20 replies

11 likes

  • 6717 Views
  • 20 replies
  • 11 likes

Superuser Contribution thanks to this awesome bug, spotify gets so **bleep**ing slow it hurts!!

Plan Free and Premium it doesn't matter Device samsung galaxy whatever Operating System (Android Oreo My Question or Issue Sometimes i just want to play music like a human being would do. I open spotify and that piece of junk won't load anything.it h...

Visitor

Plan Free and Premium it doesn't matter Device samsung galaxy whatever Operating System (Android Oreo   My Question or Issue Sometimes i just want to play music like a human...

user-removed

Not applicable

2105 Views

9 replies

2 likes

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  • 9 replies
  • 2 likes

Can't add local files to playlists since last update

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueSince the latest update, I am unable to add local files to any playlists on my phone. I can still download and play them just fine, but every time I...

Newbie

Plan Premium Country Switzerland Device Samsung Galaxy S7 Operating System Android 8.0.0   My Question or Issue Since the latest update, I am unable to add local files to any playlists...

1ungnb_ub-uuq

Regular

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
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No songs or playlists shown in the app, internet connection doesn't seem to work with spotify

PlanPremium familyCountryUS (currently outside but the plan was purchased there)DevicePocophone f1Operating SystemLineage OS 16, android 9 My Question or IssueFor the past few months Spotify hasn't been able to connect to the internet while using cel...

Newbie

Plan Premium family Country US (currently outside but the plan was purchased there) Device Pocophone f1 Operating System Lineage OS 16, android 9   My Question or Issue For the past fe...

eltoch

Composer

545 Views

1 replies

0 likes

Android 9
mobile app
no connection
  • 545 Views
  • 1 replies
  • 0 likes

Bluetooth skipping audio.

Plan premium CountryUSA DeviceLGG7 ThinQ Operating System My Question or IssueThis has been happenkng for two months or so now. Ive reset my phone. Reset cleared and deleted and reinstalled the app. Tried everything Google and these forums have sugge...

Casual Listener

Plan premium   Country USA   Device LGG7 ThinQ   Operating System     My Question or Issue This has been happenkng for two months or so now. Ive reset my phone. R...

cdunn32

Casual Listener

4880 Views

9 replies

1 likes

bluetooth
skipping
  • 4880 Views
  • 9 replies
  • 1 likes

Superuser Contribution Local Files Not Playing On Shuffle

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy 10)Operating System(Windows 10) My Question or IssueSo I've got a playlist of local files. On my phone, some are fine while others are greyed out. When I put Spotify on shuffle, it will only play t...

Newbie

Plan Premium Country United States Device (Samsung Galaxy 10) Operating System (Windows 10)   My Question or Issue So I've got a playlist of local files. On my phone, some are fine whi...

Mihail

Spotify Legend

1286 Views

2 replies

0 likes

  • 1286 Views
  • 2 replies
  • 0 likes

Album art zoom-in

PlanPremiumCountry DeviceOnePlus 6tOperating SystemAndroid 9 My Question or IssueWhat happened to the ability to zoom-in on album art in the Android app?

Casual Listener

Plan Premium Country   Device OnePlus 6t Operating System Android 9   My Question or Issue What happened to the ability to zoom-in on album art in the Android app?  

Beltane575xx

Roadie

4178 Views

5 replies

7 likes

  • 4178 Views
  • 5 replies
  • 7 likes

Why can't I choose a specific song in a playlist when I play music on another device? Can only skip.

I have Spotify Premium. Whenever I cast/connect to another device (all through the Spotify app, so no mirroring), I can't select a specific song. This only occurs in one of my playlists, but all of the others are not affected. In the other playlists,...

Newbie

I have Spotify Premium. Whenever I cast/connect to another device (all through the Spotify app, so no mirroring), I can't select a specific song. This only occurs in one of my playlists, but all of t...

boydliggitt

Regular

4023 Views

1 replies

2 likes

Android
Samsung
skipping
Spotify
Windows
Windows 10
  • 4023 Views
  • 1 replies
  • 2 likes

offline search not working

DeviceLG G6Operating SystemAndroid 8.0 After going offline, searching an artist and selecting the first song, the next song won't get played.

Music Fan

Device LG G6 Operating System Android 8.0   After going offline, searching an artist and selecting the first song, the next song won't get played. 

Nicolaiaiai

Music Fan

1972 Views

6 replies

0 likes

Search
search offline
  • 1972 Views
  • 6 replies
  • 0 likes

Superuser Contribution SD Card self deletes - switches to internal storage.

PlanPremium - FamilyCountryUKDeviceSamsung Note 9Operating SystemAndroid Pie My Question or IssueSpotify keeps switching to the internal phone storage and ignoring the SD Card that 4000+ downloads are supposed to be saved to. Saving to the SD Card se...

Gig Goer

Plan Premium - Family Country UK Device Samsung Note 9 Operating System Android Pie   My Question or Issue Spotify keeps switching to the internal phone storage and ignoring the SD Car...

Flunk

Gig Goer

1508 Views

7 replies

1 likes

  • 1508 Views
  • 7 replies
  • 1 likes

Superuser Contribution Playback stops on multiple devices

For the last few months I've been having this issue where Spotify will spontaneously stop playing music, including in the middle of a song. Information about my setup: Device Configurations:Connected devices: 1 - 3 desktop/PCs connected, 1 Google Hom...

Casual Listener

For the last few months I've been having this issue where Spotify will spontaneously stop playing music, including in the middle of a song. Information about my setup:   Device Configurations:...

Petya

Community Legend

2075 Views

1 replies

0 likes

All Platforms
Other
  • 2075 Views
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Still no option for Android users to share Spotify songs on Instagram stories

Simply put, I googled how to share Spotify songs to Instagram stories and I can't do it! As an artist this is frustrating because I'd love to do so. When I Googled this I saw responses here from Spotify saying it will be added but they have not added...

Roadie

Simply put, I googled how to share Spotify songs to Instagram stories and I can't do it! As an artist this is frustrating because I'd love to do so.   When I Googled this I saw responses here ...

eltoch

Composer

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Cannot add album to homescreen of phone

PlanPremiumCountryUKDeviceOnePlus 6tOperating SystemAndroid 9 Pie My Question or IssueAndroid app has just updated and can't find the feature to add an album or playlist to the homescreen of the phoneHas it been removed? Thanks

Newbie

Plan Premium Country UK Device OnePlus 6t Operating System Android 9 Pie   My Question or Issue Android app has just updated and can't find the feature to add an album or playlist to t...

osornios

Spotify Star

1239 Views

1 replies

6 likes

  • 1239 Views
  • 1 replies
  • 6 likes

My premium account in android , premium features says (Not avaliable offline mode in this moment )

PlanPremium CountryMexico DeviceSamsung Galaxy S7 Active Operating SystemAndroid 8.0 Issue Hello everyone Using prepaid card , my premium account on android premium features or options appear saying : Not avaliable at this time

Visitor

Plan Premium   Country Mexico   Device Samsung Galaxy S7 Active  Operating System Android 8.0   Issue   Hello everyone  Using prepaid card , my premium acc...

eltoch

Composer

389 Views

1 replies

0 likes

Android
not avaliable in this moment
premium feature doesnt work
  • 389 Views
  • 1 replies
  • 0 likes