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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
How can I play videos in the app? I've tried to search for artists that I know have videos on Spotify but it doesn't show any videos in the results. Is it possible that the videos feature is not available in my country? PlanPremiumCountryCzech Republ...
I want to filter my albums or artists on android by the Filter "recently heard" but it is not there. I like to listen to the artists I recently added. In the old version you could see all the albums, playlists and podcasts you recently heard, now thi...
PlanPremiumCountryGermanyDeviceOnePlus 7 Pro Operating SystemAndroid 9 My Question or IssueDon't know if it is a new feature with the newest design update but, when I select a song from my playlist then it doesn't go along the playlist anymore it jus...
DeviceOnePlus 7 Pro Operating SystemAndroid My Question or IssueIs there an option for you guys to add a simple option in the Spotify music notification and widget to easily put songs on replay without having to launch the app? It would be really use...
PlanPremium CountryJapan DeviceSamsung Galaxy S10+ Operating SystemAndroid Pie My Question or IssueSpotify curated an empty playlist for me after the new layout.
PlanPremiumCountryFranceDeviceOnePlus 7 ProOperating SystemAndroid + OxygenOs My Question or IssueWhen I'm looking for a song while using the search option in my *liked music* when I scroll I noticed that the lastest song is hidden by *the stream mus...
Plan: PremiumCountry: NL DeviceGalaxy S10eOperating SystemAndroid (latest) My Question or IssueSpotify keeps pauzing songs randomly while listening (only when the sceen lock is on). It also happens to offline albums / playlists so this can rule out i...
PlanPremiumCountryUSaDevicePixel 3Operating SystemAndroid 9 My Question or IssueI have noticed over the past week that Spotify will spontaneously unpause itself, and resume playing on my TV when it is conntected over Chromecast. This has occurred mul...
PlanPremiumCountryAustraliaDeviceSamsung Galaxy A20Operating SystemAndroid My Question or IssueHow do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10.774)
PlanPremiumCountryUKDeviceSamsung Galaxy 9 My Question or IssueWhile listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unlock the screen and it automatically starts playing again. On the rare occa...
Hi all, my issue here is a really strange one and I'm not sure how it can be fixed.(Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through the service. All the Japanese music(1,000+ songs) I h...
PlanPremiumCountryGermanyDevicePixel 3Operating SystemAndroid Whenever we (two Smartphones, same issue) stop playing a song on our google home speakers by using our smartphones spotify resumes playing on the speakers after a few minutes. One hour ago...
Hello,So today Spotify updated itself and now my daily mixes are nowhere to be found except in the recently played tab. It isn't under home nor playlists. So what the **bleep** Spotify?OnePlus 6 btw Kind regards,......
PlanPremiumCountrySwedenDeviceOnePlusA3003Operating SystemOxygen 9.0.3 My Question or IssueAfter update of my phone OS, I can't make changes in other instances of spotify happen in phone.If I'm playing song A in phone, clicking song B in my computer ...
None of the I'm not sure if there's others with android or other system having issues since the new update but I've been having issues since the recent update. PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue...
DeviceXiaomi Mi 9Operating SystemMIU I 9 My Question or IssueWhen I ask Alexa to play a song from Spotify it isn't a Problem. But when I choose another song from the Spotify app it automatically switch to the speakers of my smartphone. When I tap the...
PlanPremiumCountryDenmarkDeviceOnePlus 6Operating SystemAndroid My Question or IssueA couple of my playlists that contain local files are not displaying the same tracks on the playlists on mobile. A seemingly random amount and random selection of the...
PlanPremiumCountryUSA DeviceAndroid tablet running android 6.0 (H8)Operating SystemAndroid 6.0 My Question or IssueSpotify crash before even starting since the update. I try clearing the app cash and reinstalling multiple times. I use Facebook to log...
PlanPremium CountryBrazil DeviceXiaomi 5AOperating SystemAndroid 8.1 My Question or Issue Estou com um problema a algum tempo, ele é simples, eu faço a conexão do Spotify do meu celular com o Spotify do PC e simplesmente quando vou trocar a música pe...
PlanPremiumCountryCanadaDeviceSamsung Galaxy A5 (2017)Operating SystemAndroid Oreo My Question or IssueI've been finally trying the "local files" music feature for Spotify Premium. All my songs are there on both of my devices : desktop and android ph...