Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118918 Views

27 replies

4 likes

  • 118918 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239924 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239924 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600899 Views

79 replies

3 likes

  • 600899 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493203 Views

581 replies

42 likes

Account
Free
  • 493203 Views
  • 581 replies
  • 42 likes

Getting App to only sync song to offline mode when in a Wi-Fi zone

Hi Guys, I was wondering is there a way of setting the Android app so that is only download the song to the cacha for use in offline mode, when your mobile is in a wi-fi zone? This way it doesn't use up all my 3G data? Kind Regards Chris

Newbie

Hi Guys,   I was wondering is there a way of setting the Android app so that is only download the song to the cacha for use in offline mode, when your mobile is in a wi-fi zone? This way it do...

licenced

Community Legend

904 Views

1 replies

0 likes

  • 904 Views
  • 1 replies
  • 0 likes

Motorola Xoom

Will the Spotify app work on a Motorola Xoom tablet? I have been wanting to purchase a tablet (not an iPad), but before I make my purchase, I want to be sure that Spotify will play correctly.

Newbie

Will the Spotify app work on a Motorola Xoom tablet?  I have been wanting to purchase a tablet (not an iPad), but before I make my purchase, I want to be sure that Spotify will play correctly.

licenced

Community Legend

1280 Views

1 replies

0 likes

  • 1280 Views
  • 1 replies
  • 0 likes

Spotify stops playing when on WiFi

Hi,My Premium account stops playing most of the time when on HTC android and on WiFi. I have seen some posts on this but no proper solution..but it is quite irritating. Any help is welcome. Thanks

Newbie

Hi, My Premium account stops playing most of the time when on HTC android and on WiFi.   I have seen some posts on this but no proper solution..but it is quite irritating.   Any help i...

licenced

Community Legend

1117 Views

1 replies

0 likes

  • 1117 Views
  • 1 replies
  • 0 likes

Wired sync for ur android?

my laptop uses wired intrenet and my phone gets interent from merto pcs but i pluged my phone into my laptop with spotify running on both and i can sync my music ..can i sync my phone wired?

Casual Listener

my laptop uses wired intrenet and my phone gets interent from merto pcs but i pluged my phone into my laptop with spotify running on both and i can sync my music ..can i sync my phone wired?

licenced

Community Legend

630 Views

2 replies

0 likes

  • 630 Views
  • 2 replies
  • 0 likes

Weird behavior on Samsung Nexus - freezing

If I toggle out of the app to other apps and try to come back, it opens up in play mode, but with no picture art and frozen. I have to close out each time and come back in from scratch. Anyone else having this issue?

Roadie

If I toggle out of the app to other apps and try to come back, it opens up in play mode, but with no picture art and frozen. I have to close out each time and come back in from scratch. Anyone else h...

licenced

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Spotify fills local playlist with their files instead

Hi, I have a local playlist and for some reason Spotify won't sync it. Instead, spotify syncs its own files, and the version with no curses at that. Has any one else had this problem?

Casual Listener

Hi, I have a local playlist and for some reason Spotify won't sync it. Instead, spotify syncs its own files, and the version with no curses at that. Has any one else had this problem?

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Solved!! Spotify logs out and closes app once WiFi is enabled

Hi just randomly started having this problem.I went to update my offline playlists today, turned on the WiFi and it logs me out of spotify and also closes the app.Cleared all the cache data and reinstalled app from clean; still doing the exact same t...

Casual Listener

Hi just randomly started having this problem. I went to update my offline playlists today, turned on the WiFi and it logs me out of spotify and also closes the app. Cleared all the cache data and r...

BenTimbrell

Casual Listener

1793 Views

2 replies

0 likes

  • 1793 Views
  • 2 replies
  • 0 likes

Is there a reason for such a different design for ICS??

Using the iPad version and ICS version on my 7.7 (no tablet version yet), I'm preplexed as to why the apps are so differant. Its clear from other apps that the iPad version could be replicated to ICS, but it isn't. Far less information is available o...

Roadie

Using the iPad version and ICS version on my 7.7 (no tablet version yet), I'm preplexed as to why the apps are so differant.   Its clear from other apps that the iPad version could be replicat...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Preview not working for Nexus S on VZW

Several issues: After about a week of the app working it has now stopped. Symptoms: can open the app fine and get to playlists, but when i select one, there's no content in the list to play.The device does not say it's offline and the playlists aren'...

Roadie

Several issues:   After about a week of the app working it has now stopped. Symptoms: can open the app fine and get to playlists, but when i select one, there's no content in the list to play....

politzer

Roadie

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

App immediately crashes after attempting to open

I click the app, the screen goes dark for half a second, then back to the home screen. It was working fine yesterday morning. By the afternoon it stopped working. I only have 10 playlists so I seriously doubt that's the issue. I restarted the phone a...

Casual Listener

I click the app, the screen goes dark for half a second, then back to the home screen. It was working fine yesterday morning. By the afternoon it stopped working. I only have 10 playlists so I seriou...

torhenrix

Newbie

968 Views

2 replies

0 likes

  • 968 Views
  • 2 replies
  • 0 likes

Radio auf Handy

Hello! Is Spotify planning to enable the radio-function on mobile devices? If yes, when? Sorry, i found the solution:http://community.spotify.com/t5/Spotify-Ideas/Spotify-Radio-on-Mobile/idi-p/929

Casual Listener

Hello!   Is Spotify planning to enable the radio-function on mobile devices? If yes, when?   Sorry, i found the solution: http://community.spotify.com/t5/Spotify-Ideas/Spotify-Radio-on...

harima

Casual Listener

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Cant get online on my mobile

I get wrong username or password when i`m trying to conect with my mobile. I use the same as when i`m on with fb and pc.

Newbie

I get wrong username or password when i`m trying to conect with my mobile. I use the same as when i`m on with fb and pc.

David

Spotify Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Start-up problem.

I just got my phone back from service, when I downloaded the Spotify app it seemed to work fine, until I tried to start the app, the screen just turns black for 1 sec and then I return to first page! Nothing on the phone is wrong, all internet connec...

Newbie

I just got my phone back from service, when I downloaded the Spotify app it seemed to work fine, until I tried to start the app, the screen just turns black for 1 sec and then I return to first page!...

licenced

Community Legend

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Spotify doesn't work on my device

My husband had to reset out Tab...and we re-downloaded the App...my music is there but it won't let me play any of it?

Casual Listener

My husband had to reset out Tab...and we re-downloaded the App...my music is there but it won't let me play any of it?

Richard

Community Legend

1509 Views

3 replies

0 likes

  • 1509 Views
  • 3 replies
  • 0 likes

Device not connecting with desktop app

So I have a bit of an issue with spotify right now, my phone is not showing up under devices in the desktop app. Now two things have happened recently, 1 the desktop app updated, and two my phone updated as well. I have a Verizon Xperia Play, which j...

Regular

So I have a bit of an issue with spotify right now, my phone is not showing up under devices in the desktop app. Now two things have happened recently, 1 the desktop app updated, and two my phone upd...

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
  • 0 likes

Spotify Preview never stop syncing

HTC One X with Spotify Preview and storage encryption enabled, extreme download quality. When I download a playlist, it does. But then every 15-30 minutes the app will start a sync in the background, and download it all again. It's killing my battery...

Casual Listener

HTC One X with Spotify Preview and storage encryption enabled, extreme download quality.   When I download a playlist, it does.  But then every 15-30 minutes the app will start a sync in ...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Won't remain in offline mode

I'm experiencing a problem wherby Spotify will not remain in offline mode. If I press the home button and leave it for a couple of hours then press the application launch button it requests my login details. If I enter these it'll log back in but if ...

Casual Listener

I'm experiencing a problem wherby Spotify will not remain in offline mode. If I press the home button and leave it for a couple of hours then press the application launch button it requests my login ...

swordofaltair

Casual Listener

848 Views

3 replies

0 likes

  • 848 Views
  • 3 replies
  • 0 likes

Spoitfy will not log in

As of the day before yesterday everytime I log in it opens for a couple of seconds then kicks me out!!Open it again and back to the log in screen same thing!!! have tried forcing app to stopclearing all filesclearing all settingsreinstallationresting...

Casual Listener

As of the day before yesterday everytime I log in it opens for a couple of seconds then kicks me out!! Open it again and back to the log in screen same thing!!!   have tried forcing app to st...

t043n

Casual Listener

967 Views

3 replies

0 likes

  • 967 Views
  • 3 replies
  • 0 likes

Unable to listen to the chosen tunes in my playlist

I am able to access the site, choose a song, add to play list, but will not play - says that I need premium subscription - which I have for three months - can you help ?

Newbie

I am able to access the site, choose a song, add to play list, but will not play - says that I need premium subscription - which I have for three months - can you help  ?

David

Spotify Legend

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Offline mode stopped working

Hi, I started using the premium version for android a month ago and it worked perfectly. Till yesterday, when, for some reasons unknown, I can't use my offline lists. What can I do? Thanx

Casual Listener

Hi, I started using the premium version for android a month ago and it worked perfectly. Till yesterday, when, for some reasons unknown, I can't use my offline lists.   What can I do?   ...

Valeska_mse

Casual Listener

1919 Views

3 replies

0 likes

  • 1919 Views
  • 3 replies
  • 0 likes