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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111446 Views

26 replies

3 likes

  • 111446 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224206 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224206 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581498 Views

79 replies

3 likes

  • 581498 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478676 Views

577 replies

40 likes

Account
Free
  • 478676 Views
  • 577 replies
  • 40 likes

Help

Can someone offer me some advice, I pay for Premium but now my HTC has dropped all my playlists and my account is telling me I don't currently have a device connected. Can't seem to get any sense from Spotify itself so wondered if anyone on here can ...

Newbie

Can someone offer me some advice, I pay for Premium but now my HTC has dropped all my playlists and my account is telling me I don't currently have a device connected.   Can't seem to get any ...

meahtenoha

Spotify

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Solved!! New Spotify preview for Android

I have a couple of things on the new Spotify preview to mention. Firstly: Awesome new interface, it looks great. I can't wait till this is stable. I love how you have nicely integrated into the Android 4.0 design documentation, it looks beautiful. I ...

Casual Listener

I have a couple of things on the new Spotify preview to mention.   Firstly: Awesome new interface, it looks great. I can't wait till this is stable. I love how you have nicely integrated into ...

YaManicKill

Casual Listener

1173 Views

2 replies

0 likes

  • 1173 Views
  • 2 replies
  • 0 likes

Solved!! Crashes as soon as going online

Hi, Recently I can't open spotify on my Galaxy S2 (ICS). It crashes straight after starting - the only way I can open it is by turning off my data, then it opens in offline mode, but as soon as I turn on my data it crashes!! Really frustrating. I've ...

Newbie

Hi,   Recently I can't open spotify on my Galaxy S2 (ICS). It crashes straight after starting - the only way I can open it is by turning off my data, then it opens in offline mode, but as soon...

licenced

Community Legend

834 Views

1 replies

0 likes

  • 834 Views
  • 1 replies
  • 0 likes

How can I shuffle?

How can I shuffle song? I don't see it in the player or in the settings.Galaxy Nexus.App is buggy to the honest, why can't you guys use the same interface as iOS?

Casual Listener

How can I shuffle song? I don't see it in the player or in the settings. Galaxy Nexus. App is buggy to the honest, why can't you guys use the same interface as iOS? 

licenced

Community Legend

10152 Views

2 replies

0 likes

  • 10152 Views
  • 2 replies
  • 0 likes

*Itunes library doesnt show up on android mobile device????????

my itunes library shows up on my laptop but does not show up on my htc android mobile device spotify, everything else shows up and syncs just fine..or so i think? Anyone know whats going on?

Newbie

my itunes library shows up on my laptop but does not show up on my htc android mobile device spotify, everything else shows up and syncs just fine..or so i think? Anyone know whats going on?

licenced

Community Legend

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Droid Razr

Is the droid Razr compatible with spotify? I can get the applcatio to load on my phone, but Spotify (on my computer) does not recognize any devices. I've tried to reinstall, change passwords, logout/login, etc. Wondering if my phone is the issue?

Regular

Is the droid Razr compatible with spotify?  I can get the applcatio to load on my phone, but Spotify (on my computer) does not recognize any devices.  I've tried to reinstall, change passwo...

Cause_of_Chaos

Casual Listener

2983 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Brand new HTC Desire. Spotify crashes immediately

I had to change from my Samsung Galaxy S2 to a HTC Sensation. Spotify was never installed on this device. It has Android 2.3.4. When I click the icon, it immediately crashes. I reinstalled it, I restarted the device. Nothing helps! Please help. We go...

Casual Listener

I had to change from my Samsung Galaxy S2 to a HTC Sensation. Spotify was never installed on this device. It has Android 2.3.4.   When I click the icon, it immediately crashes. I reinstalled i...

mikeschwede

Casual Listener

991 Views

3 replies

0 likes

  • 991 Views
  • 3 replies
  • 0 likes

Using Spotify on 2 Android Moblies

hi there, i'm using spotify premium for my mobile devices. as i read, it's possible to synchronize spotify with 3 devices. in my case: my notebook and two mobile phones. my problem is, that IT IS NOT possible to use spotify on the mobile phones at th...

Newbie

hi there,   i'm using spotify premium for my mobile devices. as i read, it's possible to synchronize spotify with 3 devices. in my case: my notebook and two mobile phones.   my problem ...

licenced

Community Legend

1124 Views

2 replies

0 likes

  • 1124 Views
  • 2 replies
  • 0 likes

Help

I have just got my new Samsung Galaxy Ace S from virgin mobile on contract and i was also given 3 months free premium with the phone and it worked fine for 2 days and now it wont let me listen to my music and im not wasiting my phone memory to sync a...

Regular

I have just got my new Samsung Galaxy Ace S from virgin mobile on contract and i was also given 3 months free premium with the phone and it worked fine for 2 days and now it wont let me listen to my ...

Sam

Spotify

1311 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Can't log in with my Spotify log in

I can not use my normal spotify log in to log with my android. I can only log in with my facebook account. Every time I try to log on with my spotify account it will say: Spotify Mobile consumes large amouints of data.If you stream music over mobile ...

Music Fan

I can not use my normal spotify log in to log with my android. I can only log in with my facebook account.  Every time I try to log on with my spotify account it will say:   Spotify Mobi...

Spyke

Roadie

1166 Views

1 replies

0 likes

  • 1166 Views
  • 1 replies
  • 0 likes

HELP! Cant get out of offline mode!!!!!!

I have not been able to sync to my mobile for two weeks, I have been stuck in offline mode. I have connected over Wi-fi and over my Virgin Mobile Lg Optimus V Cellular network.I have restarted my phone.Checked to make sure the app was allowed to acce...

Casual Listener

I have not been able to sync to my mobile for two weeks, I have been stuck in offline mode.   I have connected over Wi-fi and over my Virgin Mobile Lg Optimus V Cellular network. I have resta...

CBas

Casual Listener

823 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't go online

Hi I'm a Premium account holder. I use S primarily on my Galaxy s2(Android ICS). Can't now go online at all to add new tunes to Playlists etc. Also, Spotify is not recognising my phone under 'Devices' on my PC. Help! Steve

Casual Listener

Hi   I'm a Premium account holder. I use S primarily on my Galaxy s2(Android ICS). Can't now go online at all to add new tunes to Playlists etc. Also, Spotify is not recognising my phone under...

Sam

Spotify

2023 Views

3 replies

0 likes

  • 2023 Views
  • 3 replies
  • 0 likes

Adds and faulty spotify service

Hi, In response to a serious issue that some people have already brought to your attention I must summarize it. The latest addon/change you have made is seriously compromising the usability of your service. When I as a paying customer get kicked out ...

Casual Listener

Hi,   In response to a serious issue that some people have already brought to your attention I must summarize it.   The latest addon/change you have made is seriously compromising ...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Solved!! frequent force closings at random

I have a Samsung Galaxy S Captivate. For the past week, almost everytime I use Spotify Premium it has been force closing when I'm not listening to local tracks through the program. The program either shuts down completely or it reverts to the main me...

Casual Listener

I have a Samsung Galaxy S Captivate. For the past week, almost everytime I use Spotify Premium it has been force closing when I'm not listening to local tracks through the program. The program either...

Sam

Spotify

964 Views

2 replies

1 likes

  • 964 Views
  • 2 replies
  • 1 likes

When in offline mode, local files are greyed out but can still be played.

Spotify Mobile:0.4.12.180 (but it's been there since at least 0.4.04)When in offline mode, local files are greyed out but can still be played. This makes it tricky to work out which are local files and which are not.Here are some screenshots to illus...

Visitor

Spotify Mobile:0.4.12.180 (but it's been there since at least 0.4.04) When in offline mode, local files are greyed out but can still be played. This makes it tricky to work out which are local ...

user-removed

Not applicable

2824 Views

2 replies

0 likes

  • 2824 Views
  • 2 replies
  • 0 likes

Problem with use on Galaxy ||

I have just bought Spotify and is a new user. It works very well on my computer.When I log in on my phone Spotify is locked, it is tryinh to sync a playlist I do not have anymore. Nothing else thsn quit is working. Can someone help me?

Newbie

I have just bought Spotify and is a new user. It works very well on my computer. When I log in on my phone Spotify is locked, it is tryinh to sync a playlist I do not have anymore. Nothing else thsn...

licenced

Community Legend

1029 Views

3 replies

0 likes

  • 1029 Views
  • 3 replies
  • 0 likes

Solved!! Spotify keeps crashing after I add or star a track?!

Hey, I use version: 0.4.12.180 on an Android device running Android version 2.3.7.Every time I add, remove or star a song and then wait a couple of seconds the spotify app crashes.. I thought it might have been my last phone but I recently switched p...

Casual Listener

Hey,    I use version: 0.4.12.180 on an Android device running Android version 2.3.7. Every time I add, remove or star a song and then wait a couple of seconds the spotify app crashes.. ...

ivanut

Casual Listener

5693 Views

20 replies

5 likes

  • 5693 Views
  • 20 replies
  • 5 likes

Solved!! Going online crashes my android client.

Had the most annoying bug the last two days. Whenever my phone connects to the internet my spotify client closes. I have been able to get the app to stay open on my Galaxy S2 by setting my phone to flight mode. But I am unable to connect and have the...

Newbie

Had the most annoying bug the last two days. Whenever my phone connects to the internet my spotify client closes. I have been able to get the app to stay open on my Galaxy S2 by setting my phone to f...

licenced

Community Legend

1514 Views

2 replies

0 likes

  • 1514 Views
  • 2 replies
  • 0 likes

TROUBLE WITH SAMSUNG GALAXY NEXUS ANDROID ICE CREAM SANDWICH

Hello to All, I have a premiun spotify account and run uncorrectly in my Galaxy Nexus device, WHY?? first, I hate each time when spotify try to sing in with facebook account, why? I dont have facebook and I wont . Second, when I listen my favorite li...

Newbie

Hello to All,   I have a premiun spotify account and run uncorrectly in my Galaxy Nexus device, WHY??   first, I hate each time when spotify try to sing in with facebook account, why? I...

BeastFilipino

Regular

2925 Views

6 replies

0 likes

  • 2925 Views
  • 6 replies
  • 0 likes

Bug? Weird quirk?

this is the Spotify Android Beta. on a Samsung Galaxy Nexus Something I've noticed is when I play music and then stop. If I leave it idle for more than say 10 minutes after I reopen it it's at the now playing screen with no track playing. It used to ...

Newbie

this is the Spotify Android Beta. on a Samsung Galaxy Nexus  Something I've noticed is when I play music and then stop. If I leave it idle for more than say 10 minutes after I reopen it it's at...

licenced

Community Legend

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes