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Spotify doesn't work on my device

Spotify doesn't work on my device

My husband had to reset out Tab...and we re-downloaded the App...my music is there but it won't let me play any of it?

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Hey Carrime, welcome to the Community.

 

What happens when you try to play the music? Is there any kind of message?

 

This thread is mostly about missing playlists - are some of yours gone too?

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

When I open my spotify it looks like everything is there.. but when i click on a song to play...it pops open a small window saying INFO and nothing is there...doesn't play

Ok, I've created a new thread for you, since this isn't a playlist issue.

 

Which device are you using Spotify on? And have you tried out the Preview version of the app yet? It's got some improvements to work better on newer devices.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

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