Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

App immediately crashes after attempting to open

App immediately crashes after attempting to open

I click the app, the screen goes dark for half a second, then back to the home screen. It was working fine yesterday morning. By the afternoon it stopped working. I only have 10 playlists so I seriously doubt that's the issue. I restarted the phone and same problem. I uninstalled and reinstalled the app, same problem.

 

Any ideas?

 

Motorola Droid Bionic

Reply
2 Replies

Hey there!

Did you install the app from the Google Play store? If so, you might want to try the preview version from this page

This is a new version of the Android application, which has a range of new features, and might bypass your issue. Please let us know how you find it!

Airhorn Enthusiast

Excellent. This helped a lot. Now it us working again on my Samsung Galaxy SII .

Suggested posts

Staff
Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random

Type a product name

Did you find this article helpful?