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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375470 Views

541 replies

34 likes

Account
Free
  • 375470 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
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  • 7 likes

Solved!! Playlists I created appearing as created 'by In'

So essentially my playlists, those I have created, appear on my Android phone (not the case on my PC) as belonging to another user, 'In'. Just 'In'. https://www.dropbox.com/s/evcnfqjtan6orbg/2012-06-03%2016.23.17.png Anybody else getting this? Is the...

Newbie

So essentially my playlists, those I have created, appear on my Android phone (not the case on my PC) as belonging to another user, 'In'. Just 'In'.   https://www.dropbox.com/s/evcnfqjtan6...

David

Spotify Legend

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
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3g mode and unlimited spotify

My Sprint Evo phone has 3g so if i bought spotify unlimited would i be able to listen to my playlists wherever i have 3g or do i still have to have internet connection?

Newbie

My Sprint Evo phone has 3g so if i bought spotify unlimited would i be able to listen to my playlists wherever i have 3g or do i still have to have internet connection?

licenced

Community Legend

922 Views

1 replies

0 likes

  • 922 Views
  • 1 replies
  • 0 likes

Solved!! Closing after 3 seconds

Dose anyone have a solution as to how I can get my spottily app to not close after 3 seconds, it keeps logging me out and staying offline when it eventually goes online it shuts down. Anyone have a solution or have the same problem

Regular

Dose anyone have a solution as to how I can get my spottily app to not close after 3 seconds, it keeps logging me out and staying offline when it eventually goes online it shuts down. Anyone have a s...

licenced

Community Legend

822 Views

1 replies

0 likes

  • 822 Views
  • 1 replies
  • 0 likes

screen on

How can I in Spotify keep my screen on at my andriod. The app TuneIn has a option within to select

Casual Listener

How can I in Spotify keep my screen on at my andriod. The app TuneIn has a option within to select

licenced

Community Legend

836 Views

1 replies

1 likes

  • 836 Views
  • 1 replies
  • 1 likes

Solved!! Still stuck in offline mode

The only reason I pay a monthly fee is to stream on my phone and I am constantly stuck in offline mode. This is ridiculous. How is Spotify different from any other program if this function is constantly not working? Someone help me please before I ha...

Casual Listener

The only reason I pay a monthly fee is to stream on my phone and I am constantly stuck in offline mode.  This is ridiculous.  How is Spotify different from any other program if this functio...

licenced

Community Legend

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

Samsung Galaxy Note AT&T

Everytime that I try to access Spotify from the andriod app it wont let me get past the screen talking about data usage... I press ok then the same message reappears everytime and it wont even let me use the app... This needs to be fixed proto I love...

Newbie

Everytime that I try to access Spotify from the andriod app it wont let me get past the screen talking about data usage... I press ok then the same message reappears everytime and it wont even let me...

grodaisaltsyra

Newbie

1171 Views

4 replies

0 likes

  • 1171 Views
  • 4 replies
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Solved!! Every time i log in to it kicks me out after 2 seconds.

Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt work. since i pay for premium, i think it is poor th...

Casual Listener

Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt w...

sherm485

Casual Listener

8233 Views

4 replies

0 likes

  • 8233 Views
  • 4 replies
  • 0 likes

Solved!! just signed up for premium and was charged twice?

Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?

Music Fan

Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?

user-removed

Not applicable

903 Views

9 replies

0 likes

  • 903 Views
  • 9 replies
  • 0 likes

Not enough space on disk - new issue for my phone

I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged out, made sure the SD Location was set right, and ...

Roadie

I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged...

licenced

Community Legend

1677 Views

3 replies

1 likes

  • 1677 Views
  • 3 replies
  • 1 likes

info box with no words in comes up when I try to play music on android tablet

I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops up but with no information in it.Anyone else having...

Newbie

I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops ...

licenced

Community Legend

541 Views

2 replies

0 likes

  • 541 Views
  • 2 replies
  • 0 likes

Is it possible to see which playlist a song is from when playing library?

I tend to play my library a lot, and often i wonder which playlist one of the songs is in, (because i wonder if i should add it to a certain playlist) and i can't find out. Is there a way to find this out? Thanks

Regular

I tend to play my library a lot, and often i wonder which playlist one of the songs is in, (because i wonder if i should add it to a certain playlist) and i can't find out. Is there a way to find thi...

Furi

Regular

574 Views

2 replies

2 likes

  • 574 Views
  • 2 replies
  • 2 likes

Spotify won't load on HTC Sensation.

Running stock 2.3.4 with Sense 3.0. App goes black the second I hit the icon then shuts off and returns to the home screen. Help?

Casual Listener

Running stock 2.3.4 with Sense 3.0.   App goes black the second I hit the icon then shuts off and returns to the home screen.   Help? 😞

hawkinsjason

Newbie

1984 Views

5 replies

1 likes

  • 1984 Views
  • 5 replies
  • 1 likes

Solved!! Nooo! All playlists gone! :(

I recently tried to start the Spotify App ony my Galaxy S2, but it would just keep closing as soon as I started it. I read on the web that the solution was to turn off all data traffic, start the app and logout, which I did. Then it was recommended t...

Casual Listener

I recently tried to start the Spotify App ony my Galaxy S2, but it would just keep closing as soon as I started it.   I read on the web that the solution was to turn off all data traffic, st...

sledgas

Casual Listener

747 Views

2 replies

0 likes

  • 747 Views
  • 2 replies
  • 0 likes

Not working on Sony Ericsson x8

Spotify not working on my Sony Ericsson x8. It was until recently. Mobile manufacturer claims the wrong lays with Spotify - what to do?

Newbie

Spotify not working on my Sony Ericsson x8. It was until recently. Mobile manufacturer claims the wrong lays with Spotify - what to do?

Richard

Community Legend

1026 Views

1 replies

0 likes

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  • 1 replies
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Has spotify forgot about us Android users once again?

So, I was super stoked when I saw the new beta of the Android app, and jumped on Spotify and handed them my $10. well.. I want it back. Yes I know, this app is beta , and is not 100%. but it's been a moth or so, and no new update! I am done, I am not...

Gig Goer

So, I was super stoked when I saw the new beta of the Android app, and jumped on Spotify and handed them my $10.  well.. I want it back.  Yes I know, this app is beta , and is not 100%. &nb...

podycust

Music Fan

2370 Views

20 replies

2 likes

  • 2370 Views
  • 20 replies
  • 2 likes

Android Phone has STOPPED showing up under devices.

So, until four days ago, Spotify was working completely fine, both on my computer and phone. Everything was syncing perfectly. But then (another issue), I had to reboot the phone, only a couple of hours after my Spotify Premium ran out. I now have bo...

Newbie

So, until four days ago, Spotify was working completely fine, both on my computer and phone. Everything was syncing perfectly. But then (another issue), I had to reboot the phone, only a couple of ho...

licenced

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Solved!! Problems using the wi/fi or 3G with spotify

Everytime i turn on online mode spotify just shuts down, can't do anything not sync my songs to offline mode or anything.What is wrong? anyone got an idea?

Casual Listener

Everytime i turn on online mode spotify just shuts down, can't do anything not sync my songs to offline mode or anything. What is wrong? anyone got an idea?  

Truls

Casual Listener

2847 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Facebook are logging me off?

Why do I need to choose Spotify or facebook when i use my mobilephone? I got premium Spotify, NOT facebook! I use it in my car and if I have to log in because of this virus called facebook every time i get in my car, this music app will not work for ...

Casual Listener

Why do I need to choose Spotify or facebook when i use my mobilephone? I got premium Spotify, NOT facebook! I use it in my car and if I have to log in because of this virus called facebook every ...

eyvinnen

Casual Listener

766 Views

3 replies

0 likes

  • 766 Views
  • 3 replies
  • 0 likes

spotify not starting

hello i formated my sd card and it seems like something happend cause when i try to get on spotify on the phone it just change screen then back again to were i can start it. whats wrong? i tryed to reinstall it but just keep repeating it just seems l...

Newbie

hello i formated my sd card and it seems like something happend cause when i try to get on spotify on the phone it just change screen then back again to were i can start it. whats wrong? i tryed to r...

licenced

Community Legend

722 Views

2 replies

1 likes

  • 722 Views
  • 2 replies
  • 1 likes