Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
389722 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
My playlists aren't found on the Spotify app on my Samsung Galaxy Tab 2 (7"). Anyone else have this problem, or a solution to it? Using Spotify on my tab was half the point buying it...
My playlists aren't found on the Spotify app on my Samsung Galaxy Tab 2 (7"). Anyone else have this problem, or a solution to it? Using Spotify on my tab was half the point buying it...&nb...
Spotify
2140 Views
3 replies
1 likes
The new Spotify preview for Android is very promissing. Either there is still a bug on the Honeycomb Android devices. I find it rather disappointing that Spotify - like most other business - once again prefers fine iOS apps above Android apps. I once...
The new Spotify preview for Android is very promissing. Either there is still a bug on the Honeycomb Android devices. I find it rather disappointing that Spotify - like most other business - once aga...
361 Views
0 replies
0 likes
Device: Samsung Galaxy Player YP-G1 Firmware 2.3.5 Kernel 2.6.35.7-G1UEKI8-CL562400 se.infra@sep-59 #2 Build: GINGERBREAD.UKEI8 Spotify version 0.4.12.180 (but bug has been around for months and months) Steps to reproduce: 1. Install Spotify on devic...
Device: Samsung Galaxy Player YP-G1 Firmware 2.3.5 Kernel 2.6.35.7-G1UEKI8-CL562400 se.infra@sep-59 #2 Build: GINGERBREAD.UKEI8 Spotify version 0.4.12.180 (but bu...
Roadie
5341 Views
28 replies
3 likes
I have read a few treads I could not find any who describes my problem exactly so I'll try a new one and see if anyone has an answer. 1. To start with some songs does not show in synced playlists, the Spotify App just says Loading... on them and noth...
I have read a few treads I could not find any who describes my problem exactly so I'll try a new one and see if anyone has an answer. 1. To start with some songs does not show in syn...
Spotify
1226 Views
4 replies
0 likes
Just got the new Samsung Galaxy SIII. When logging in I keep get the pop up warning on useage of internet and related cost. When clicking on ok, message keeps popping up, and preventing me from logging in.
Just got the new Samsung Galaxy SIII. When logging in I keep get the pop up warning on useage of internet and related cost. When clicking on ok, message keeps popping up, and preventing me from loggi...
Regular
1408 Views
5 replies
0 likes
Hi, I just got a new phone, HTC Sesation, i got the Android version 4.0.3 and Spotify don't work for me. The issue is that when i try to start the program it just get black and just close the program. The black screen is there for like 1 sec. Can som...
Hi, I just got a new phone, HTC Sesation, i got the Android version 4.0.3 and Spotify don't work for me. The issue is that when i try to start the program it just get black and ...
Casual Listener
1606 Views
2 replies
0 likes
So essentially my playlists, those I have created, appear on my Android phone (not the case on my PC) as belonging to another user, 'In'. Just 'In'. https://www.dropbox.com/s/evcnfqjtan6orbg/2012-06-03%2016.23.17.png Anybody else getting this? Is the...
So essentially my playlists, those I have created, appear on my Android phone (not the case on my PC) as belonging to another user, 'In'. Just 'In'. https://www.dropbox.com/s/evcnfqjtan6...
Spotify Legend
689 Views
1 replies
0 likes
My Sprint Evo phone has 3g so if i bought spotify unlimited would i be able to listen to my playlists wherever i have 3g or do i still have to have internet connection?
My Sprint Evo phone has 3g so if i bought spotify unlimited would i be able to listen to my playlists wherever i have 3g or do i still have to have internet connection?
Community Legend
934 Views
1 replies
0 likes
Dose anyone have a solution as to how I can get my spottily app to not close after 3 seconds, it keeps logging me out and staying offline when it eventually goes online it shuts down. Anyone have a solution or have the same problem
Dose anyone have a solution as to how I can get my spottily app to not close after 3 seconds, it keeps logging me out and staying offline when it eventually goes online it shuts down. Anyone have a s...
Community Legend
848 Views
1 replies
0 likes
How can I in Spotify keep my screen on at my andriod. The app TuneIn has a option within to select
How can I in Spotify keep my screen on at my andriod. The app TuneIn has a option within to select
Community Legend
860 Views
1 replies
1 likes
The only reason I pay a monthly fee is to stream on my phone and I am constantly stuck in offline mode. This is ridiculous. How is Spotify different from any other program if this function is constantly not working? Someone help me please before I ha...
The only reason I pay a monthly fee is to stream on my phone and I am constantly stuck in offline mode. This is ridiculous. How is Spotify different from any other program if this functio...
Community Legend
883 Views
1 replies
0 likes
Community Legend
903 Views
1 replies
0 likes
Everytime that I try to access Spotify from the andriod app it wont let me get past the screen talking about data usage... I press ok then the same message reappears everytime and it wont even let me use the app... This needs to be fixed proto I love...
Everytime that I try to access Spotify from the andriod app it wont let me get past the screen talking about data usage... I press ok then the same message reappears everytime and it wont even let me...
Newbie
1191 Views
4 replies
0 likes
Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt work. since i pay for premium, i think it is poor th...
Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt w...
Casual Listener
8263 Views
4 replies
0 likes
Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?
Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?
Not applicable
959 Views
9 replies
0 likes
I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged out, made sure the SD Location was set right, and ...
I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged...
Community Legend
1714 Views
3 replies
1 likes
I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops up but with no information in it.Anyone else having...
I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops ...
Community Legend
560 Views
2 replies
0 likes
I tend to play my library a lot, and often i wonder which playlist one of the songs is in, (because i wonder if i should add it to a certain playlist) and i can't find out. Is there a way to find this out? Thanks
I tend to play my library a lot, and often i wonder which playlist one of the songs is in, (because i wonder if i should add it to a certain playlist) and i can't find out. Is there a way to find thi...
Regular
604 Views
2 replies
2 likes
Running stock 2.3.4 with Sense 3.0. App goes black the second I hit the icon then shuts off and returns to the home screen. Help?
Running stock 2.3.4 with Sense 3.0. App goes black the second I hit the icon then shuts off and returns to the home screen. Help? 😞
Newbie
2041 Views
5 replies
1 likes
I recently tried to start the Spotify App ony my Galaxy S2, but it would just keep closing as soon as I started it. I read on the web that the solution was to turn off all data traffic, start the app and logout, which I did. Then it was recommended t...
I recently tried to start the Spotify App ony my Galaxy S2, but it would just keep closing as soon as I started it. I read on the web that the solution was to turn off all data traffic, st...
Casual Listener
777 Views
2 replies
0 likes
