Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119674 Views

27 replies

4 likes

  • 119674 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241692 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241692 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602788 Views

79 replies

3 likes

  • 602788 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

495452 Views

581 replies

42 likes

Account
Free
  • 495452 Views
  • 581 replies
  • 42 likes

[SOLVED] Titles starred using the mobile version somehow don't show up in the desktop version.

Yo, imagine walking around with your smartphone and -SOMEHOW- come across a cool song, but since these ain't the 60ies anymore, neither the artist nor the name of the song are by any chance something you'll be able to remember, when you're home again...

Newbie

Yo,   imagine walking around with your smartphone and -SOMEHOW- come across a cool song, but since these ain't the 60ies anymore, neither the artist nor the name of the song are by any chanc...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

How do I get spotify on 2 mobile devices?

Is there a way of getting spotify on my works mobile? I have spotify premium and have it on my laptop & HTC Sensation. Is there a multi instance setting where i can put spotify on my works phone?

Casual Listener

Is there a way of getting spotify on my works mobile? I have spotify premium and have it on my laptop & HTC Sensation. Is there a multi instance setting where i can put spotify on my works phon...

licenced

Community Legend

1109 Views

3 replies

0 likes

  • 1109 Views
  • 3 replies
  • 0 likes

is it me or...

...is there no skip button now to get to the next track or the ability to cycle through a track. I've never known an update that has totally taken away so,much functionality.

Regular

...is there no skip button now to get to the next track or the ability to cycle through a track. I've never known an update that has totally taken away so,much functionality.

cinematique

Regular

899 Views

5 replies

0 likes

  • 899 Views
  • 5 replies
  • 0 likes

I only use offline playlists on my phone, but still data usage.

I have a HTC One X and I use Spotify a lot. Every I travel about 3 hours with the train. And because I have only 1000 mb per month to use, I decided to use offline playlists I download on wifi in the morning or the evening before. Yesterday I saw I w...

Casual Listener

I have a HTC One X and I use Spotify a lot. Every I travel about 3 hours with the train. And because I have only 1000 mb per month to use, I decided to use offline playlists I download on wifi in the...

Beyond_Life

Casual Listener

857 Views

2 replies

0 likes

  • 857 Views
  • 2 replies
  • 0 likes

Playlist and local tracks

Hey, I've got a LOT of music stored on my SD-card in my phone, and I made a playlist on my pc. Why doesn't Spotify Mobile just take the local files instead of downloading all files in the playlist again?

Newbie

Hey,   I've got a LOT of music stored on my SD-card in my phone, and I made a playlist on my pc. Why doesn't Spotify Mobile just take the local files instead of downloading all files in the ...

licenced

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Solved!! Is there a way to revert to the previous version of the Android App?

the newest version has three flaws: no exit option; 2 no landscape mode; no capacity to play music on the device I hope that Spotify fixes this, but in the mean time, any way to revert to previous version?

Casual Listener

 the newest version has three flaws: no exit option; 2 no landscape mode; no capacity to play music on the device  I hope that Spotify fixes this, but in the mean time, any way ...

user-removed

Not applicable

8226 Views

19 replies

0 likes

  • 8226 Views
  • 19 replies
  • 0 likes

Only download local tracks?

Nvm. Solved.

Casual Listener

Nvm. Solved.

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Solved!! How can I download sync tracks to my sd on new spotify app for andorid ICS

Hi, I don´t no how to sync music to the sd instead of the internal storage on my android ICS.The previous method doesn´t work on the new app version.Thanks!!

Casual Listener

Hi, I don´t no how to sync music to the sd instead of the internal storage on my android ICS. The previous method doesn´t work on the new app version. Thanks!!

kinpin69

Casual Listener

935 Views

2 replies

0 likes

  • 935 Views
  • 2 replies
  • 0 likes

I am SO annoyed!

I spent all night downloading some songs onto my SD card so that I could listen to music on the train (signal is naff on the route) We are talking about 5GB of songs. SO I do that and close down my phone to charge it. When I turn it on ( already on t...

Roadie

I spent all night downloading some songs onto my SD card so that I could listen to music on the train (signal is naff on the route)   We are talking about 5GB of songs. SO I do that and clos...

pcoventry76

Roadie

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

Solved!! I synced my android tablet, but my songs still won't play in regular or offline mode

im a subscriber, and i synced my andoid tablet to my spotify account on my laptop. on my tablet, they are shown as "downloaded" already, but when i click on a song, it says "the track is not available." under my devices tab, my starred playlist has a...

Casual Listener

im a subscriber, and i synced my andoid tablet to my spotify account on my laptop.   on my tablet, they are shown as "downloaded" already, but when i click on a song, it says "the track is n...

licenced

Community Legend

1635 Views

3 replies

0 likes

  • 1635 Views
  • 3 replies
  • 0 likes

All tracks "not available" offline - premium user

I have had no access to offline music for a few days now, both on my computer and on my HTC. On my computer I can listen to tracks online, but that doesn't even work on my HTC (I can see all the "what's new", do searches etc, and all my playlists are...

Casual Listener

I have had no access to offline music for a few days now, both on my computer and on my HTC. On my computer I can listen to tracks online, but that doesn't even work on my HTC (I can see all the...

meahtenoha

Spotify

2404 Views

2 replies

0 likes

  • 2404 Views
  • 2 replies
  • 0 likes

Won't let me go online.

The new Android won't go online at all. This is regardless of whether using WiFi or 3G, regardless of logging in using acount or Facebook. When I'm connected to WiFi on my phone (Sony Ericsson Xperia Arc S) and select the go online button on the sett...

Newbie

The new Android won't go online at all. This is regardless of whether using WiFi or 3G, regardless of logging in using acount or Facebook. When I'm connected to WiFi on my phone (Sony Ericsson Xperia...

Christoffer

Community Legend

1047 Views

1 replies

0 likes

  • 1047 Views
  • 1 replies
  • 0 likes

Won't load playlists

Hello! I've just formatted my SD card on my mobile device and updated to the new spotify software. But when i logon to the mobile device the playlists wont appear it just says loading

Regular

Hello! I've just formatted my SD card on my mobile device and updated to the new spotify software. But when i logon to the mobile device the playlists wont appear it just says loading 

licenced

Community Legend

1335 Views

2 replies

0 likes

  • 1335 Views
  • 2 replies
  • 0 likes

Spotify on my HTC Thunderbolt

For the last week I've been unable to access my music on my mobile phone. I get the message, "Spotify is offline." I have a paid subscription and am listening to my music now online via my laptop, so what is going on that I cannot access the music vi...

Newbie

For the last week I've been unable to access my music on my mobile phone.  I get the message, "Spotify is offline."  I have a paid subscription and am listening to my music now online via m...

licenced

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

[Tablet] SD card collecting every bit I listen to and leaving it there.

Greetings. I have now tried two (!!) different tablets with the same problem- every single bit streamed (not downloaded, not synced, only streamed) is staying in my internal storage. My phone doesn´t have this problem at all, only the tablet. I canno...

Casual Listener

Greetings.   I have now tried two (!!) different tablets with the same problem- every single bit streamed (not downloaded, not synced, only streamed) is staying in my internal storage. My ph...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Inconsistent terms of Premium trial

It states on the mobile page (https://www.spotify.com/us/mobile/overview/) that listening is free, without requiring Premium. When I acquired and ran the android app, it said I had only a 48-hour trial to enjoy listening on mobile, and I see on my de...

Casual Listener

It states on the mobile page (https://www.spotify.com/us/mobile/overview/) that listening is free, without requiring Premium.  When I acquired and ran the android app, it said I had only a 48-ho...

licenced

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Solved!! If your offline, you can only listen to the playlists when you downloaded it..WHAT?!

Hey Guys.Please help me!My Offline-Mode on my android phone doesnt work. That sucks. A LOT!There comes always: Song isnt available. BUT WHY?! How can i download my playlist?It doesnt work. NOTHING WORKS! -.-Only when im online. PS: on my notebook, th...

Newbie

Hey Guys. Please help me! My Offline-Mode on my android phone doesnt work. That sucks. A LOT! There comes always:&...

Christoffer

Community Legend

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

All music is muted when transferred to SD card

Hello, I have to transfer my music from my phone USB to my SD card. The reason being is because there is no way on my phone I can set up Spotify to sync straight to my SD card, it's so annoying. As I do not have all the space on my USB card, I have t...

Newbie

Hello,   I have to transfer my music from my phone USB to my SD card. The reason being is because there is no way on my phone I can set up Spotify to sync straight to my SD card, it's so ann...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

LOL about your "app"

Why can't I seem to find the directory in which Spotify saves offline data? Why can't I manually change this directory? Why is synching such pain in the ass? I always have to look if it's not just stopped again and restart the download manually. Why ...

Visitor

Why can't I seem to find the directory in which Spotify saves offline data? Why can't I manually change this directory? Why is synching such pain in the ass? I always have to look if it's not jus...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Spotify not playing music on my Android!

I've used spotify for a good couple months for now and really enjoy using it. The only issue i have is that at times i can't play the music. My most recent issue and the one i want to talk about is that it doesn't even play music. I have it for my th...

Newbie

I've used spotify for a good couple months for now and really enjoy using it. The only issue i have is that at times i can't play the music. My most recent issue and the one i want to talk about is t...

MrCannonball

Newbie

3239 Views

1 replies

0 likes

  • 3239 Views
  • 1 replies
  • 0 likes