Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396849 Views

547 replies

35 likes

Account
Free
  • 396849 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8483 Views

0 replies

7 likes

  • 8483 Views
  • 0 replies
  • 7 likes

Solved!! Problems using the wi/fi or 3G with spotify

Everytime i turn on online mode spotify just shuts down, can't do anything not sync my songs to offline mode or anything.What is wrong? anyone got an idea?

Casual Listener

Everytime i turn on online mode spotify just shuts down, can't do anything not sync my songs to offline mode or anything. What is wrong? anyone got an idea?  

Truls

Casual Listener

2963 Views

8 replies

0 likes

  • 2963 Views
  • 8 replies
  • 0 likes

Facebook are logging me off?

Why do I need to choose Spotify or facebook when i use my mobilephone? I got premium Spotify, NOT facebook! I use it in my car and if I have to log in because of this virus called facebook every time i get in my car, this music app will not work for ...

Casual Listener

Why do I need to choose Spotify or facebook when i use my mobilephone? I got premium Spotify, NOT facebook! I use it in my car and if I have to log in because of this virus called facebook every ...

eyvinnen

Casual Listener

811 Views

3 replies

0 likes

  • 811 Views
  • 3 replies
  • 0 likes

spotify not starting

hello i formated my sd card and it seems like something happend cause when i try to get on spotify on the phone it just change screen then back again to were i can start it. whats wrong? i tryed to reinstall it but just keep repeating it just seems l...

Newbie

hello i formated my sd card and it seems like something happend cause when i try to get on spotify on the phone it just change screen then back again to were i can start it. whats wrong? i tryed to r...

licenced

Community Legend

752 Views

2 replies

1 likes

  • 752 Views
  • 2 replies
  • 1 likes

Play Queue needs major overhaul! :)

Hi guys Thank you for this cool service - and for bringing it to mobile platforms too. It has huge potential and I hope you will put the time and ressources in to keep developing this! Now, I really like the Spotify desktop version. It's easy and fas...

Newbie

Hi guys   Thank you for this cool service - and for bringing it to mobile platforms too. It has huge potential and I hope you will put the time and ressources in to keep developing this! 🙂 ...

Brent212

Roadie

1326 Views

2 replies

3 likes

  • 1326 Views
  • 2 replies
  • 3 likes

Solved!! Spotify closes instantly after i open it on my android.

Need help with this problem, i am using a samsung galaxy s2 gt-i9100. When i open spotify it closes almost immediately, i don't even have time to click on a playlist. I've tried to uninstall and install again, restarted my phone a couple of times but...

Casual Listener

Need help with this problem, i am using a samsung galaxy s2 gt-i9100. When i open spotify it closes almost immediately, i don't even have time to click on a playlist. I've tried to uninstall and inst...

pixvix

Casual Listener

1844 Views

2 replies

0 likes

  • 1844 Views
  • 2 replies
  • 0 likes

Online problems

Hello, i have been using spotify premium for some time now, but since recently i'm having trouble. Whenever i go online (doesn't matter wich network im in ) spotify crashes instantly and i have to turn my wifi off, otherwise theres no way for me to a...

Casual Listener

Hello, i have been using spotify premium for some time now, but since recently i'm having trouble. Whenever i go online (doesn't matter wich network im in ) spotify crashes instantly and i have to tu...

licenced

Community Legend

1095 Views

6 replies

0 likes

  • 1095 Views
  • 6 replies
  • 0 likes

Solved!! Can't Get Past Data Flat Rate Warning Message

Hey,On my samsung galaxy s2 running ICS, I can't get past the message that warns about data usage, right after you log in. The message keeps coming up after pressing 'OK'.has anyone else had this problem?

Casual Listener

Hey, On my samsung galaxy s2 running ICS, I can't get past the message that warns about data usage, right after you log in. The message keeps coming up after pressing 'OK'. has anyone else had ...

mattyalexander

Casual Listener

805 Views

2 replies

0 likes

  • 805 Views
  • 2 replies
  • 0 likes

Can you make Spotify stay in offline mode?

Hi I am using Spotify Premium on an HTC Desire S. My problm relates to off-line mode. When i force Spotify into offline mode it will only stay offline providing the phone remains switched on. If i turn the phone off and back on when i try to login to...

Casual Listener

Hi I am using Spotify Premium on an HTC Desire S.  My problm relates to off-line mode.  When i force Spotify into offline mode it will only stay offline providing the phone remains switch...

jay1464

Casual Listener

1037 Views

2 replies

0 likes

  • 1037 Views
  • 2 replies
  • 0 likes

Solved!! Cant go online on Samsung Galaxy II

I cant go online, and Spotify just shows me "You are in offline mode", BUT WHAT DI I DO TO GET IN ONLINE MODE??? (I am connected to my home wi-fi

Casual Listener

I cant go online, and Spotify just shows me "You are in offline mode", BUT WHAT DI I DO TO GET IN ONLINE MODE??? (I am connected to my home wi-fi

jayjay18

Casual Listener

1421 Views

5 replies

0 likes

  • 1421 Views
  • 5 replies
  • 0 likes

Solved!! App Android

I have a problem with the application on my mobile phone. When I fill my e-mail and my password , It shows a warning message on the data transfert of the streaming music and when I click on OK, the same message come again. I have a sony Xperia S

Casual Listener

I have a problem with the application on my mobile phone. When I fill my e-mail and my password , It shows a warning message on the data transfert of the streaming music and when I click on OK, the s...

lgfr

Casual Listener

770 Views

2 replies

0 likes

  • 770 Views
  • 2 replies
  • 0 likes

Solved!! Spotify crashes when I star a song that is playing

Hi, Every time I star a song that is playing (to add it to fav and have it available offline) Spotify crashes. I have an HTC Thunderbolt

Newbie

Hi,   Every time I star a song that is playing (to add it to fav and have it available offline) Spotify crashes.   I have an HTC Thunderbolt 

licenced

Community Legend

951 Views

4 replies

0 likes

  • 951 Views
  • 4 replies
  • 0 likes

Solved!! Spotify app exits directly after login, on ICS

I have a Nexus S android running ICS.A couple of days ago the Spotify app started malfunctioning. When I started it, it would log in as expected and display the playlists. However, after a small number of seconds, it exited without any warning whatso...

Regular

I have a Nexus S android running ICS. A couple of days ago the Spotify app started malfunctioning. When I started it, it would log in as expected and display the playlists. However, after a small nu...

Matt1984

Casual Listener

8638 Views

44 replies

4 likes

  • 8638 Views
  • 44 replies
  • 4 likes

Why my local files don't appear in my library?

Subject says it all. I'm missing the local files which I haven't starred. It's really annoying cause i'm not going to star 800 songs. The songs are divided to 2 parts: starred and local files. All I want is that they would be under same directory/fil...

Casual Listener

Subject says it all. I'm missing the local files which I haven't starred. It's really annoying cause i'm not going to star 800 songs. The songs are divided to 2 parts: starred and local files. All I ...

licenced

Community Legend

1475 Views

3 replies

0 likes

  • 1475 Views
  • 3 replies
  • 0 likes

Spotify has too many issues on my tablet

I have a Vizio tablet and Spotify has too many issues for me to wnt to use it on it. First, when I try logging on, I constantly tells me about a warning for data usage. I click ok and it gives me the warning....over and over and over. The forces me t...

Newbie

I have a Vizio tablet and Spotify has too many issues for me to wnt to use it on it. First, when I try logging on, I constantly tells me about a warning for data usage. I click ok and it gives me the...

licenced

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Solved!! Can not get past a warning screen in Andriod

I have Spotify Premium and installed the app on my mobile andriod phone, Samsung SG2. The login was successful, but can not get past the window that warns of high date consumption (my data bundle has a max of 1000MB). This warning screen comes back e...

Casual Listener

I have Spotify Premium and installed the app on my mobile andriod phone, Samsung SG2. The login was successful, but can not get past the window that warns of high date consumption (my data bundle has...

caccie42

Casual Listener

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Solved!! Ice Cream Sandwich on Samsung Galaxy S II

The official update of the Galaxy S II to Android 4.0 Ice Cream Sandwich is due this weekend! From Samsung's FAQ: (3) Application compatibilityIn ICS OS, few applications downloaded from Android market or other will not work because they are not opti...

Community Legend

The official update of the Galaxy S II to Android 4.0 Ice Cream Sandwich is due this weekend! From Samsung's FAQ:   (3)   Application compatibility In ICS OS, few applica...

BioZvin

Newbie

3277 Views

12 replies

1 likes

  • 3277 Views
  • 12 replies
  • 1 likes

Phone goes offline/online constantly

My phone bounces between online and offline, never staying online for more than 2-3 seconds. This happens in full services areas, and occasionally when on wifi. Other services like Google Music stream fine, so it's not the data connection. Anyone els...

Casual Listener

My phone bounces between online and offline, never staying online for more than 2-3 seconds. This happens in full services areas, and occasionally when on wifi. Other services like Google Music strea...

heresandyboy

Casual Listener

6770 Views

5 replies

2 likes

  • 6770 Views
  • 5 replies
  • 2 likes

Tracks that will play but won't sync

Got this problem with a couple of playlists. They are set to be synced to the phone. The playlist says that it is downloaded. But only a few of the tracks have the green marker beside them to say they are actually local files. The tracks that don't h...

Gig Goer

Got this problem with a couple of playlists.   They are set to be synced to the phone. The playlist says that it is downloaded. But only a few of the tracks have the green marker beside them t...

Brainfish

Gig Goer

1543 Views

3 replies

0 likes

  • 1543 Views
  • 3 replies
  • 0 likes

Open Spotify Links in the new Spotify Preview

When pressing the "Play in Spotify" link in Shazam, it doesn't open the song in spotify but opens the browser to log into the spotify account. Not sure if this is a spotify or shazam bug, but it's there.

Newbie

When pressing the "Play in Spotify" link in Shazam, it doesn't open the song in spotify but opens the browser to log into the spotify account.   Not sure if this is a spotify or shazam bug, bu...

mekon

Casual Listener

1248 Views

4 replies

1 likes

  • 1248 Views
  • 4 replies
  • 1 likes

Error Code 410

Not sure what changed today but when I attempt to login using my Facebook (name@gmail.com) I receive error 410. I reinstalled Spotify and change my Facebook password. Still cannot login and I am certain that there is not a space at the end of my user...

Casual Listener

Not sure what changed today but when I attempt to login using my Facebook (name@gmail.com) I receive error 410.  I reinstalled Spotify and change my Facebook password.  Still cannot lo...

meahtenoha

Spotify

1165 Views

2 replies

0 likes

  • 1165 Views
  • 2 replies
  • 0 likes