Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I've downloaded apps before from unknown sources and have had no problems. I made sure the option was checked in my Settings for me to download unknown source apps. I like the the apk file to download and I keep getting a "download unsuccessful" mess...
I've downloaded apps before from unknown sources and have had no problems. I made sure the option was checked in my Settings for me to download unknown source apps. I like the the apk file to downloa...
Music Fan
1383 Views
5 replies
0 likes
Still liking the new app. It's pretty stable, but I have noticed quite consistent glitches in behaviour when returning to the app from elsewhere - i.e. after being in another app or having the screen locked with Spotify playing in the background. Exa...
Still liking the new app. It's pretty stable, but I have noticed quite consistent glitches in behaviour when returning to the app from elsewhere - i.e. after being in another app or having the screen...
Community Legend
3282 Views
10 replies
8 likes
Hallo wann kommt denn diese Feature für die Android App? Die Lieder unterscheiden sich leider stark in der Lautstärke
Hallo wann kommt denn diese Feature für die Android App? Die Lieder unterscheiden sich leider stark in der Lautstärke 😞
Casual Listener
1701 Views
1 replies
1 likes
Hi there, I didn't use Spotify yesterday until the preview app was announced and I installed it. Since installing it yesterday shortly after it was announced I've been using it a fair amount. I have only listened to music in playlists already downloa...
Hi there, I didn't use Spotify yesterday until the preview app was announced and I installed it. Since installing it yesterday shortly after it was announced I've been using it a fair amou...
Spotify Legend
78113 Views
91 replies
7 likes
When making and receiving calls, the music should pause, right? I have a galaxy nexus, and when I make a call the music continues "inside" the call, but in "call" quality, very strange.
When making and receiving calls, the music should pause, right? I have a galaxy nexus, and when I make a call the music continues "inside" the call, but in "call" quality, very strange.
761 Views
0 replies
0 likes
I am looking to purchase a new smartphone probably the Sony Ericsson xperia mini, this is because I can update the android software to version 4.0 (ICS), and it is cheap. Another reason is that I have a Spotify premium account so I want to take advan...
I am looking to purchase a new smartphone probably the Sony Ericsson xperia mini, this is because I can update the android software to version 4.0 (ICS), and it is cheap. Another reason is that I hav...
Community Legend
1408 Views
3 replies
0 likes
So far I love the minimalistic new gui!Unfortunately I'm on a skyrocket with the leak ics rom. Spotify plays audio perfect and I can access almost every tab. But I can't access one tab then another without crashing. Or close out of the app and goto a...
So far I love the minimalistic new gui! Unfortunately I'm on a skyrocket with the leak ics rom. Spotify plays audio perfect and I can access almost every tab. But I can't access one tab then anoth...
Community Legend
4499 Views
6 replies
0 likes
So after a long wait, Spotify finally release a new beta for android and guess what? It won't work on WiFi only devices (e.g. tablets without 3g phone chips and presumably media players). I have been in software development for over 30 years and am s...
So after a long wait, Spotify finally release a new beta for android and guess what? It won't work on WiFi only devices (e.g. tablets without 3g phone chips and presumably media players). I have been...
Casual Listener
1041 Views
3 replies
0 likes
Spotify 0.5.0.972.g8fe0a0d2 What is the logic for when the background service is stopped? Is there a timeout or some other criteria? I've seen it get stopped properly, gone from the Running tab in Settings -> Apps. But currently the service has been ...
Spotify 0.5.0.972.g8fe0a0d2 What is the logic for when the background service is stopped? Is there a timeout or some other criteria? I've seen it get stopped properly, gone fr...
Regular
700 Views
2 replies
0 likes
Just had to say that this is one awesome upgrade. Corrected all my previous issues with offiline mode and syncing up my music. It's still in beta but here is the link ANDROID SPOTIFY UPDATE
Just had to say that this is one awesome upgrade. Corrected all my previous issues with offiline mode and syncing up my music. It's still in beta but here is the link  ...
Casual Listener
6461 Views
10 replies
0 likes
used the old version, content just won't download, if I select the item in the desktop app it shows "1 of xyz" with the highlighting for the space it will take and then it jsut dissapears, no error given. I then tried to install the beta app to see i...
used the old version, content just won't download, if I select the item in the desktop app it shows "1 of xyz" with the highlighting for the space it will take and then it jsut dissapears, no error g...
Regular
2675 Views
3 replies
0 likes
Hi, whenever i go to log in to my spotify account using my S2 it just crashes when it goes " online" but when i use my friends details it doesnt crash and works perfectly.. any ideas how to fix this? reply fast : )
Hi, whenever i go to log in to my spotify account using my S2 it just crashes when it goes " online" but when i use my friends details it doesnt crash and works perfectly.. any...
Community Legend
720 Views
2 replies
0 likes
When pressing the "Play in Spotify" link in Shazam, it doesn't open the song in spotify but opens the browser to log into the spotify account. Not sure if this is a spotify or shazam bug, but it's there.
When pressing the "Play in Spotify" link in Shazam, it doesn't open the song in spotify but opens the browser to log into the spotify account. Not sure if this is a spotify or shazam bug, bu...
Casual Listener
1171 Views
4 replies
1 likes
my spotify on my android pro app keeps crashing it will play the song 3/4 of the way then just shut off ( i tried a clean install and still no fix ) help
my spotify on my android pro app keeps crashing it will play the song 3/4 of the way then just shut off ( i tried a clean install and still no fix ) help
Casual Listener
15664 Views
4 replies
0 likes
In general, I love the new Android app, but I wanted to confirm something. Let me know if I've misunderstood this. From Settings... Private Session OFF/ONDon't share to others what you're listening to. Private session lasts until you've been inactive...
In general, I love the new Android app, but I wanted to confirm something. Let me know if I've misunderstood this. From Settings... Private Session OFF/...
Community Legend
7220 Views
13 replies
16 likes
After hearing reports of "buttery smooth" scrolling in the new beta app, I'm noticing some major quirks and inconsistencies with the smoothness of the scrolling on a 4.0.4 Galaxy Nexus. If I first open the app into the playlists screen, the scrolling...
After hearing reports of "buttery smooth" scrolling in the new beta app, I'm noticing some major quirks and inconsistencies with the smoothness of the scrolling on a 4.0.4 Galaxy Nexus. ...
Regular
898 Views
4 replies
0 likes
What is the recommended procedure if you want to change all your offline tracks from High quality to Extreme quality? Also, linked to the above, how long do you have to wait after undownloading a playlist before it gets removed?I've tried undownloadi...
What is the recommended procedure if you want to change all your offline tracks from High quality to Extreme quality? Also, linked to the above, how long do you have to wait after undownload...
Regular
6021 Views
21 replies
0 likes
I've been using Spotify on my Andriod tablet (running Android 4.0.3) for some time now, and it's been great, mostly. I really like the improvements in the new version, but my one outstanding issue with the old version is still not resolved. Very simp...
I've been using Spotify on my Andriod tablet (running Android 4.0.3) for some time now, and it's been great, mostly. I really like the improvements in the new version, but my one outstanding is...
Regular
1963 Views
1 replies
0 likes
Just installed the beta on both my ics stock rom Galaxy S2 and my ics AOKP rom Galaxy tab 8.9 and on both devices if I click on a playlist, It opens up with zero tracks shown (even though the playlist screen shows a count of the tracks). As I can't s...
Just installed the beta on both my ics stock rom Galaxy S2 and my ics AOKP rom Galaxy tab 8.9 and on both devices if I click on a playlist, It opens up with zero tracks shown (even though the playlis...
Casual Listener
876 Views
1 replies
0 likes
