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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

108383 Views

26 replies

3 likes

  • 108383 Views
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  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

218894 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

573944 Views

79 replies

3 likes

  • 573944 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

472382 Views

577 replies

40 likes

Account
Free
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  • 40 likes

No one told me about the SD card

After days of going through these forums and trying various troubleshooting steps and new Preview version and all I simply inserted a microSD card on my phone as it did not have one - and my app started to work. I inserted it so that I can load more ...

Casual Listener

  After days of going through these forums and trying various troubleshooting steps and new Preview version and all I simply inserted a microSD card on my phone as it did not have one - and my ...

kericson

Casual Listener

1120 Views

1 replies

1 likes

  • 1120 Views
  • 1 replies
  • 1 likes

Solved!! Cant login with new app

I updated my android app today, but after installing, it wont let me see the facebook loging screen. When i try to use spotify login screen it just gets stuck on "logging in", after i enter my details. Tried reinstalling and clearing data, but to no ...

Casual Listener

I updated my android app today, but after installing, it wont let me see the facebook loging screen. When i try to use spotify login screen it just gets stuck on "logging in", after i enter my detail...

Woody78

Casual Listener

1401 Views

3 replies

0 likes

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  • 3 replies
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Soundrop for Android

Hi Folks, I'm in Australia and love Soundrop via Spotify. Trouble is I want it on my Asus Converter and I can get it! I've seen poting suggesting that Soundrop is on the Android MArket as a standalone app, may not for Australia. Does anyone have a su...

Casual Listener

Hi Folks,  I'm in Australia and love Soundrop via Spotify. Trouble is I want it on my Asus Converter and I can get it! I've seen poting suggesting that Soundrop is on the Android MArket as a sta...

Afront

Community Legend

3897 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

paid for premium but havent got it

I have bought premium (june 5th), but now the app and my user at the computer tells me that i havent premium. And i cant see my receipts, there is only this Error 500 - Internal server error. Can you help me getting premium to my phone?

Newbie

I have bought premium (june 5th), but now the app and my user at the computer tells me that i havent premium. And i cant see my receipts, there is only this  Error 500 - Internal server error....

David

Spotify Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Droid Bionic not showing up under "Devices" for wireless sync.

Hi all, My Bionic used to show up wirelessly and I've been able to sync properly, but as of the latest update, it doesn't show up at all. I've force closed, uninstalled, re-installed both mobile and desktop client, I'm on the same wireless network an...

Newbie

Hi all,   My Bionic used to show up wirelessly and I've been able to sync properly, but as of the latest update, it doesn't show up at all. I've force closed, uninstalled, re-installed both ...

430 Views

0 replies

0 likes

  • 430 Views
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Bluetooth and Spotify

Hello all. I connect my HTC One S with the stock stereo system in my 2010 Mazda 3 via bluetooth, and I listen to music on Spotify in my car via that bluetooth connection. Previous to this latest update, there were no issues with Spotify. However, now...

Newbie

Hello all.  I connect my HTC One S with the stock stereo system in my 2010 Mazda 3 via bluetooth, and I listen to music on Spotify in my car via that bluetooth connection.  Previous to this...

2946 Views

0 replies

1 likes

  • 2946 Views
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Solved!! All tracks unavailable help!

I've really gotten into spotify the past few months; it's revolutionary. I have it working on both of my windows machines, but unfortunately on my galaxy nexus I get the "Track is unavailable" error whenever I try to play anything. I've uninstalled, ...

Newbie

I've really gotten into spotify the past few months; it's revolutionary. I have it working on both of my windows machines, but unfortunately on my galaxy nexus I get the "Track is unavailable" error ...

licenced

Community Legend

1341 Views

1 replies

0 likes

  • 1341 Views
  • 1 replies
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Solved!! sincronizar listas offline en SD externa

Buenas, alguien sabe como hacer que las listas offline se almacenen en la SD externa en la nueva actualizacion para moviles android? en la version anterior era muy facil pero en esta no encuentro la manera de hacerlo y siguiendo las instrucciones que...

Casual Listener

Buenas, alguien sabe como hacer que las listas offline se almacenen en la SD externa en la nueva actualizacion para moviles android? en la version anterior era muy facil pero en esta no encuentro la ...

N57Rush

Casual Listener

2471 Views

2 replies

0 likes

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  • 2 replies
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Choose External SD to save datas ..... Impossible ?

Hi all, I do not find, in the new app, how to do to choose external SD as destination for my songs ... I have a Galaxy S2 (so 16Go inside), plus a 32Go Sdcard, I would like to choose this sd card to save spotify'xs songs .... It was possible in the o...

Regular

Hi all, I do not find, in the new app, how to do to choose external SD as destination for my songs ... I have a Galaxy S2 (so 16Go inside), plus a 32Go Sdcard, I would like to choose this sd card...

licenced

Community Legend

2494 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist folders all mixed up on Android

Dear Spotify, Our family uses Spottily with grate pleasure, and when the function arose to sort the playlists in folders we did thought to give it a shot. Each family member has a folder of his or her own, which works perfectly fine on the windows ap...

Newbie

Dear Spotify,   Our family uses Spottily with grate pleasure, and when the function arose to sort the playlists in folders we did thought to give it a shot. Each family member has a fol...

licenced

Community Legend

959 Views

1 replies

0 likes

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  • 1 replies
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[REQUEST / ATTENTION] Use the search before posting new threads of issues

People! There are a lot of issues with the software. If everyone created a new thread for the problems and the problem is solved in one thread -> other threads might never get the Solved answer or resolution. I wish everyone would FIRST try the searc...

Community Legend

People!   There are a lot of issues with the software. If everyone created a new thread for the problems and the problem is solved in one thread -> other threads might never get the Solve...

neo-x

Community Legend

1076 Views

6 replies

1 likes

  • 1076 Views
  • 6 replies
  • 1 likes

New App is Non-Functional

Just downloaded the app update on my Samsung Droid Charge. It doesn't work. I've uninstalled and reinstalled it five times already. And everytime I open it, all I get is a white screen and a crash report within thirty seconds. Anyone have a similar p...

Casual Listener

Just downloaded the app update on my Samsung Droid Charge. It doesn't work. I've uninstalled and reinstalled it five times already. And everytime I open it, all I get is a white screen and a crash re...

567 Views

0 replies

0 likes

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Playlist stops playing when in background

The update for the Spotify works great except for this one problem. I'll play a song in my starred playlist (or any playlist for that matter), then get off the app so the playlist is playing in the background, then when a certain song is done, the ne...

Casual Listener

The update for the Spotify works great except for this one problem. I'll play a song in my starred playlist (or any playlist for that matter), then get off the app so the playlist is playing in the b...

1644 Views

0 replies

1 likes

  • 1644 Views
  • 0 replies
  • 1 likes

Adding a whole album to playlist.

Is it possible to download whole albums into a playlist as in previous versions? I can save individual tracks but not whole albums into an existing playlist. The only option ican see is ''add as playlist''. Also the lack of landscape mode is rubbish ...

Regular

Is it possible to download whole albums into a playlist as in previous versions? I can save individual tracks but not whole albums into an existing playlist. The only option ican see is ''add as pla...

cinematique

Regular

929 Views

2 replies

0 likes

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  • 2 replies
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galaxy nexus- spotify backround

without overtly changing anything, now my backround on my phone is white, with light gray lettering. any ideas how I can change this back to black/dark backround and white lettering.... something that I can actually read? tu

Casual Listener

without overtly changing anything, now my backround on my phone is white, with light gray lettering.  any ideas how I can change this back to black/dark backround and white lettering.... somethi...

licenced

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Solved!! BIG PROBLEM! Since last update on android

Since the big update a few days ago, I've not been able to start my spotify app on my Samsung galaxy s2. Just bought premium and going to Spain in a few days so fast help would be nice The problem is that when I start spotify it just freezes and the ...

Casual Listener

Since the big update a few days ago, I've not been able to start my spotify app on my Samsung galaxy s2. Just bought premium and going to Spain in a few days so fast help would be nice   The...

StricheN

Casual Listener

1857 Views

3 replies

0 likes

  • 1857 Views
  • 3 replies
  • 0 likes

Local files, Playlists on SD and Exit button?

I thought that new versions of applications should be better than the previous. The new Android app may be better than the old one but where is the good previous functions like synchronizing Local files and save playlists on the SD card! /Peter Premi...

Regular

I thought that new versions of applications should be better than the previous. The new Android app may be better than the old one but where is the good previous functions like synchronizing Local fi...

Peterspotifyand

Regular

1998 Views

2 replies

1 likes

  • 1998 Views
  • 2 replies
  • 1 likes

No songs will play at all on android app

Every time I search for a song (before and after update) it comes up in grey and I click on it it says 'the track is not available' it happens for everything and I havn.t seen another thread like this before, any suggestions? Phone : Samsung Galaxy S...

Casual Listener

Every time I search for a song (before and after update) it comes up in grey and I click on it it says 'the track is not available' it happens for everything and I havn.t seen another threa...

licenced

Community Legend

1399 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Storing offline songs on SD Card in Galaxy Note

Hi Spotify Community, has anyone fogured out how to store the offline files on SD Card? The FAQ solutions does not work with the latest app. It asks for you to select "more" and then settings but there is no longer a "More" option and no storage opti...

Visitor

Hi Spotify Community,   has anyone fogured out how to store the offline files on SD Card? The FAQ solutions does not work with the latest app. It asks for you to select "more" and then setti...

licenced

Community Legend

1368 Views

1 replies

0 likes

  • 1368 Views
  • 1 replies
  • 0 likes

So... where'd the exit button go?

Samsung Epic 4g on Sprint. Just got the new update for Spotify Android. Looks nice, took a small bit of getting used to at first, but now I've noticed something. I cant find the **bleep** exit button, it's not where it used to be in the menu options,...

Newbie

Samsung Epic 4g on Sprint.   Just got the new update for Spotify Android.  Looks nice, took a small bit of getting used to at first, but now I've noticed something.   I cant fi...

licenced

Community Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes