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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

112358 Views

26 replies

3 likes

  • 112358 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

226186 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 226186 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

583928 Views

79 replies

3 likes

  • 583928 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

480492 Views

577 replies

40 likes

Account
Free
  • 480492 Views
  • 577 replies
  • 40 likes

Exit button gone on latest update?

Hi all, my phone has just updated a whole bunch of apps including Spotify and the layout is a lot nicer but I can't seem to find anyway of actually closing down the app... anyone offer a hand? Cheers! Pete

Newbie

Hi all, my phone has just updated a whole bunch of apps including Spotify and the layout is a lot nicer but I can't seem to find anyway of actually closing down the app... anyone offer a hand? &nbs...

licenced

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Currently unusable through FaceBook SPAM

Every time I log in, I get a FaceBook choice. Cancel just cancels Spotify and I don't want to connect to FaceBook. I'd like to keep some privacy. Please end this F***ing spam or give me my money back. I am a paying customer and this I cannot even use...

Newbie

Every time I log in, I get a FaceBook choice.   Cancel just cancels Spotify and I don't want to connect to FaceBook. I'd like to keep some privacy.   Please end this F***ing spam ...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Partial Sync

I have the Spotify app for my android phone and have set a few playlists to sync for offline use. The sync starts and finishes and I assume I'm all set, but when I go into the phone I see it decided not to sync some files. Usually the ones not synced...

Newbie

I have the Spotify app for my android phone and have set a few playlists to sync for offline use.  The sync starts and finishes and I assume I'm all set, but when I go into the phone I see it de...

thrusk

Gig Goer

1392 Views

3 replies

2 likes

  • 1392 Views
  • 3 replies
  • 2 likes

Login impossible on HTC Wildfire S

Hi! When trying to start the spotify app on HTC Widlfire S (Android 2.3.3), all I get is an empty page with Facebook logo and I can't login anywhere. I have tried installing different spotify versions, different versions of the facebook app, removing...

Casual Listener

Hi!   When trying to start the spotify app on HTC Widlfire S (Android 2.3.3), all I get is an empty page with Facebook logo and I can't login anywhere. I have tried installing different spot...

707 Views

0 replies

0 likes

  • 707 Views
  • 0 replies
  • 0 likes

Solved!! Spotify offline - doesn't connect with facebook / Samsung Galaxy Nexus

Hello, I have problems with the Spotify-App. No matter what I do it's always showing "Spotify is offline". I have the latest App-Version: 0.5.1.15.g81977995 (0.8.3.608.g5049138e). In the menu "Settings" I push the button "Connect with Facebook". Then...

Casual Listener

Hello,   I have problems with the Spotify-App. No matter what I do it's always showing "Spotify is offline".   I have the latest App-Version: 0.5.1.15.g81977995 (0.8.3.608.g5049138e...

licenced

Community Legend

1310 Views

3 replies

0 likes

  • 1310 Views
  • 3 replies
  • 0 likes

Android app

Ok so new to all things android, I decided to choose spotify as a number of psosts said it supports choosing the download save point on my tablet, yet i cant see any option in settings, now I am only free premium at present and just wondered is their...

Newbie

Ok so new to all things android, I decided to choose spotify as a number of psosts said it supports choosing the download save point on my tablet, yet i cant see any option in settings, now I am only...

licenced

Community Legend

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

The new app

On the old app, you can play from the library so you wold play from every playlist on your spotify, you cant do that on the new app, why is that? Get that funktion back pleas.

Regular

On the old app, you can play from the library so you wold play from every playlist on your spotify, you cant do that on the new app, why is that? Get that funktion back pleas.

licenced

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Nothing showing up in friends list

There is not a single friend that shows up when I click on that option from the Menu. I am logged in using my Facebook credentials.

Newbie

There is not a single friend that shows up when I click on that option from the Menu.  I am logged in using my Facebook credentials.

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Not playing anything / Spotify Premium + HTC OneX

Hey there, using the latest app version on a htc sense onex - and it shows all titles and playlists but never even offers to play them, doesn´t download playlists either and doesn´t show any way to switch to online modus (problem is the same no matte...

Casual Listener

Hey there,   using the latest app version on a htc sense onex - and it shows all titles and playlists but never even offers to play them, doesn´t download playlists either and doesn´t show a...

thatssoveryme

Casual Listener

1285 Views

7 replies

0 likes

  • 1285 Views
  • 7 replies
  • 0 likes

Spotify 0.5.0 crashes on Galaxy Nexus

Spotify 0.5.0 is rendered useless on my Galaxy Nexus running Android ICS 4.0.2. Everytime I try to access a playlist it shuts down/crashes. No errormessage is displayed. Can i get the old spotify version back until they have fixed this ridiculous pro...

Casual Listener

Spotify 0.5.0 is rendered useless on my Galaxy Nexus running Android ICS 4.0.2. Everytime I try to access a playlist it shuts down/crashes. No errormessage is displayed. Can i get the old spotify ver...

Ndre

Casual Listener

609 Views

1 replies

1 likes

  • 609 Views
  • 1 replies
  • 1 likes

Yesterday's update fixed some of my problems but...

Since yesterday's update Spotify has become usable again for me and I've been able to sync my songs too but there's one problem. The app feels very sluggish and laggy. This is something the dev team needs to work on. Also another thing that caught my...

Music Fan

Since yesterday's update Spotify has become usable again for me and I've been able to sync my songs too but there's one problem. The app feels very sluggish and laggy. This is something the dev team ...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

Problem with skipping songs in new Android app

I am using the new Spotify Android app on my Samsung Galaxy S Plus. The app looks great and has a much better interface than previous versions. However, I do have an annoying problem. I often put a playlist in 'shuffle'-mode, and when I'm finished li...

Music Fan

I am using the new Spotify Android app on my Samsung Galaxy S Plus. The app looks great and has a much better interface than previous versions.   However, I do have an annoying problem. I of...

1554 Views

0 replies

0 likes

  • 1554 Views
  • 0 replies
  • 0 likes

Unable to sync my Android (Samsung Galaxy S2) with my Spotify desktop

Hi there, I've just purchased Spotify Premium and been struggling in hours now to sync my Spotify with my Android smartphone (Samsung Galaxy S2) within the same WiFi at home. I've followed the instructions step by step as described on the link below:...

Casual Listener

Hi there, I've just purchased Spotify Premium and been struggling in hours now to sync my Spotify with my Android smartphone (Samsung Galaxy S2) within the same WiFi at home. I've followed the inst...

licenced

Community Legend

1753 Views

1 replies

0 likes

  • 1753 Views
  • 1 replies
  • 0 likes

HTC Droid Incredible Not Loading Spotify

Just installed Spotify on a HTC Droid Incredible. When I try to open the app it just shows a black screen. Is there a fix for this?

Regular

Just installed Spotify on a HTC Droid Incredible. When I try to open the app it just shows a black screen. Is there a fix for this?  

licenced

Community Legend

1106 Views

3 replies

0 likes

  • 1106 Views
  • 3 replies
  • 0 likes

Preview app - crash on loss of network signal

Anyone else finding this? Was listening to Spotify on my commute home last night. Apotify itself was online, but I was listening to tracks in a playlist I have sync'd for offline listening. My journey goes through numerous dead-spots - under bridges ...

Community Legend

Anyone else finding this?   Was listening to Spotify on my commute home last night. Apotify itself was online, but I was listening to tracks in a playlist I have sync'd for offline listening.&...

licenced

Community Legend

2169 Views

5 replies

1 likes

  • 2169 Views
  • 5 replies
  • 1 likes

second song no sound

When playing a playlist only the first song is played. After this is seems to pause the second song and when I hit the play-button it seems to play but without sound. Hitting next and then previous button makes the sound return but that's not a worka...

Casual Listener

When playing a playlist only the first song is played. After this is seems to pause the second song and when I hit the play-button it seems to play but without sound. Hitting next and then previous b...

licenced

Community Legend

936 Views

4 replies

0 likes

  • 936 Views
  • 4 replies
  • 0 likes

Cannot see alubm name in play lists in new ICS app.

Generally I add all the songs from each artist I listen to into one playlist; for example, I have a play list called "Dave Matthew Band" which has their entire discography, but now with the new ICS app, I cannot tell what songs are in what album, and...

Newbie

Generally I add all the songs from each artist I listen to into one playlist; for example, I have a play list called "Dave Matthew Band" which has their entire discography, but now with the new ...

384 Views

0 replies

1 likes

  • 384 Views
  • 0 replies
  • 1 likes

Activities are started again and again, although they are active

Hi, I have a little bug in my Android Application: Whenever I start an Activity - let's say the playlist - it starts the Activity immediately, without checking, if the Activity is still active but non focused (though it also works, if focused, so abs...

Newbie

Hi,   I have a little bug in my Android Application: Whenever I start an Activity - let's say the playlist - it starts the Activity immediately, without checking, if the Activity i...

licenced

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Broken Android App

I used the Android Preview since its release. I didn't have any problems with the Preview version. I updated to the official Spotify app in the Google Play store and now I'm having problems listening to my music. If I choose a playlist, the app plays...

Music Fan

I used the Android Preview since its release.  I didn't have any problems with the Preview version.  I updated to the official Spotify app in the Google Play store and now I'm having proble...

shawnrudd

Music Fan

1326 Views

6 replies

0 likes

  • 1326 Views
  • 6 replies
  • 0 likes

No one told me about the SD card

After days of going through these forums and trying various troubleshooting steps and new Preview version and all I simply inserted a microSD card on my phone as it did not have one - and my app started to work. I inserted it so that I can load more ...

Casual Listener

  After days of going through these forums and trying various troubleshooting steps and new Preview version and all I simply inserted a microSD card on my phone as it did not have one - and my ...

kericson

Casual Listener

1128 Views

1 replies

1 likes

  • 1128 Views
  • 1 replies
  • 1 likes