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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119696 Views

27 replies

4 likes

  • 119696 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241726 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241726 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602831 Views

79 replies

3 likes

  • 602831 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

495487 Views

581 replies

42 likes

Account
Free
  • 495487 Views
  • 581 replies
  • 42 likes

Download subscribed playlists to mobile

Is it possible to download subscirbed playlists to my mobile? Or do I have to put the subscribed playlists in a new "real" playlist?

Regular

Is it possible to download subscirbed playlists to my mobile? Or do I have to put the subscribed playlists in a new "real" playlist?

Beeeee

Regular

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Does spotify share what I'm listening too on facebook when I'm in offline mode?

Hey Does spotify share what I'm listening too on facebook when I'm in offline mode? I havn't upgraded to premium but was just wondering....Cheers

Newbie

Hey   Does spotify share what I'm listening too on facebook when I'm in offline mode? I havn't upgraded to premium but was just wondering....Cheers

licenced

Community Legend

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

All sorts of problems with new release

Some tracks will sync, some will only play when online mode, but go grey when not even though synced, phone syncs for 10 minutes every time it gets internet connection, new sync " download " when disconnected sim card to sd card New facebook implemen...

Music Fan

Some tracks will sync, some will only play when online mode, but go grey when not even though synced, phone syncs for 10 minutes every time it gets internet connection, new sync " download " when dis...

SteveBrammer

Community Legend

873 Views

5 replies

0 likes

  • 873 Views
  • 5 replies
  • 0 likes

where is the randrom play feature?

With the new client i cannot find the random play function any more!!!?? can someone help? thx!

Visitor

With the new client i cannot find the random play function any more!!!?? can someone help?   thx!

David

Spotify Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Sync not working on my Android Device - but songs are available in Spotify

My device (Samsung Galaxy) is connected to my Spotify account on my computer. But my files aren't syncing to my mobile. I don't want to download everything to my phone...I just want to sync. When I click on the greyed out tracks in my Library on my m...

Newbie

My device (Samsung Galaxy) is connected to my Spotify account on my computer.  But my files aren't syncing to my mobile.  I don't want to download everything to my phone...I just want to sy...

reyesss

Newbie

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes

Clearing storage space when you delete a song?

I have a premium account and when I'm deleting an offline song in my playlist the songs cache doesn't get deleted. Why is it so? It takes up unnecessary storage space. So to clear up some space you have to delete the WHOLE spotify cache (because it's...

Roadie

I have a premium account and when I'm deleting an offline song in my playlist the songs cache doesn't get deleted. Why is it so? It takes up unnecessary storage space. So to clear up some s...

licenced

Community Legend

1933 Views

1 replies

0 likes

  • 1933 Views
  • 1 replies
  • 0 likes

Downloading on 3G when disabled

Yesterday evening I started to download all of my playlist on my Android (Galaxy S) via Wifi. During the night my Wifi had a problem and the phone started to download via 3G. So this morning I see he has used 2GB of 3G data (costly!!!) and the settin...

Newbie

Yesterday evening I started to download all of my playlist on my Android (Galaxy S) via Wifi.  During the night my Wifi had a problem and the phone started to download via 3G. So this morning I ...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

App always offline even when 3g,

I've been using spotify for almost a year now, I love it but for the past 2 months the app has been acting up. On my Tablet it switches between online and offline constantly, I tried to install and it worked until I closed the app I have Ice cream sa...

Newbie

I've been using spotify for almost a year now, I love it but for the past 2 months the app has been acting up. On my Tablet it switches between online and offline constantly, I tried to install and i...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Solved!! Heard about spotify mobile being free, decided to check it out. Can't play ANY songs.

Spotify mobile is free now?! I couldn't believe it! Finally, I could listen to my playlists on the go. Haha...yea, as if it was going to be that easy. What I did: 1. Downloaded app from google playstore 2. Launched app 3. Logged in with my facebook a...

Casual Listener

Spotify mobile is free now?! I couldn't believe it! Finally, I could listen to my playlists on the go. Haha...yea, as if it was going to be that easy.   What I did: 1. Downloaded app from ...

jimbl

Regular

6096 Views

7 replies

0 likes

  • 6096 Views
  • 7 replies
  • 0 likes

Repete

Way cant i lissen to my hole list on my Phone?? I ned to manuel klick on every song.....and it´s realy irritating bekouse my children lisen to songs when they are going to sleep......I hate this new app......how do i get the old one back????? i do pa...

Newbie

Way cant i lissen to my hole list on my Phone?? I ned to manuel klick on every song.....and it´s realy irritating bekouse my children lisen to songs when they are going to sleep......I hate this ne...

437 Views

0 replies

1 likes

  • 437 Views
  • 0 replies
  • 1 likes

5,937 tracks in library-nearly 7,000 tracks syncing? Same song syncing twice?

Hello! I wasn't able to find this issue in another thread, but maybe I just wasn't using the right search terms. I synced my whole Spotify library with my Samsung Galaxy 4.2 player. My Spotify library contains 5,937 tracks, but something like 6,900 t...

Regular

Hello! I wasn't able to find this issue in another thread, but maybe I just wasn't using the right search terms.   I synced my whole Spotify library with my Samsung Galaxy 4.2 player. My Spo...

MargotDarko

Regular

658 Views

2 replies

0 likes

  • 658 Views
  • 2 replies
  • 0 likes

Spotify won't work on my Samsun Epic!

I have downloaded and used spotify before through my facebook account. Then I had to get my phone replaced with a new one, same kind of phone and when I downloaded spotify on it all the songs and playlists are gray and when I click on them, it says "...

Newbie

I have downloaded and used spotify before through my facebook account. Then I had to get my phone replaced with a new one, same kind of phone and when I downloaded spotify on it all the songs and pla...

licenced

Community Legend

1013 Views

5 replies

0 likes

  • 1013 Views
  • 5 replies
  • 0 likes

So iOS devices got radio...

Seems the Android users will always be a step behind in terms of functionality. With the new and "improved" app, we cannot even choose the storage location for offline playlists anymore.. I mean, really? Such a basic functionality just gone? And now,...

Casual Listener

Seems the Android users will always be a step behind  in terms of functionality. With the new and "improved" app, we cannot even choose the storage location for offline playlists anymore.. I mea...

Newsy

Newbie

676 Views

3 replies

0 likes

  • 676 Views
  • 3 replies
  • 0 likes

Missing features

Why have the Toplist menu been removed in the latest app-update ? Please bring it back

Newbie

Why have the Toplist menu been removed in the latest app-update ? Please bring it back

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
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Solved!! HTC One S/X

Hi, I'm looking at getting a new phone, most probably from the HTC One series.Spotify is one of the apps I use a lot on my current phone, but I noticed when looking around that the HTC One S doesn't have a Micro SD slot.It does have 16gb internal sto...

Casual Listener

Hi,  I'm looking at getting a new phone, most probably from the HTC One series. Spotify is one of the apps I use a lot on my current phone, but I noticed when looking around that the HTC One...

bene1985

Casual Listener

1337 Views

1 replies

0 likes

  • 1337 Views
  • 1 replies
  • 0 likes

NEW operating system STILL cannot get me online!?

Oh dear. After seeing all the great claims about the new operating system, I had high hopes that this one would actually work. So I log on to the PC, upgrade to premium, fire up the Samsung Galaxy S (over wi-fi) and download the new operating system....

Casual Listener

Oh dear.   After seeing all the great claims about the new operating system, I had high hopes that this one would actually work.   So I log on to the PC, upgrade to premium, fire up...

thekanesat42

Casual Listener

925 Views

5 replies

0 likes

  • 925 Views
  • 5 replies
  • 0 likes

Android App don't start

Hello, I download the Android app over the Market. After the "successful installation" I want to to start the App. But I only see a gray screen and after some time the Message that the App don't response and I can close, wait or send a status. I use ...

Newbie

Hello,   I download the Android app over the Market. After the "successful installation" I want to to start the App. But I only see a gray screen and after some time the Message that the App...

licenced

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Help with spotify app

Hi, I' new to smartphones. bought one to run spotify in my car. so I download the app on the phone, start it up and all i get is a page with 3 green bars top left and 'Spotify'. the rest is totally blank. what am i doing wrong/not doing at all? I've ...

Newbie

Hi, I' new to smartphones. bought one to run spotify in my car. so I download the app on the phone, start it up and all i get is a page with 3 green bars top left and 'Spotify'. the rest is totally b...

licenced

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Question for the people who run spotify

Why do iphone users get free streaming on there phones but us android users have to pay for that option?

Newbie

Why do iphone users get free streaming on there phones but us android users have to pay for that option?

licenced

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

offline playlists suddenly no longer saved

Just got on the bus for a 2 hour drive, only to realize that I suddenly have no music. The 10 or so playlists I had marked for offline use on my Desire Z are no longer set to offline. They were there some days ago and I have changed nothing since the...

Casual Listener

Just got on the bus for a 2 hour drive, only to realize that I suddenly have no music. The 10 or so playlists I had marked for offline use on my Desire Z are no longer set to offline. They were there...

JKleinbart

Casual Listener

1467 Views

7 replies

0 likes

  • 1467 Views
  • 7 replies
  • 0 likes