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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396995 Views

547 replies

35 likes

Account
Free
  • 396995 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8490 Views

0 replies

7 likes

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Stuck in offline mode?

What I currently do when this happens is create a new playlist from the spotify app (mobile). After this i'm instantly back online and able to everything I should be supposed to.Hope this helps anyone! Sorry if this has already been posted 100 times....

Gig Goer

What I currently do when this happens is create a new playlist from the spotify app (mobile). After this i'm instantly back online and able to everything I should be supposed to. Hope this helps a...

momo

Newbie

2894 Views

5 replies

0 likes

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Songs in the playlists on my phone are ordered by what order they were added to the playlist?

It's driving me crazy, and I can't find any songs. The only way I can fix it is by deleting every song from the playlist and then dragging the songs back in from my music folder. It's a pain. Shouldn't it organize itself on the mobile app?

Visitor

It's driving me crazy, and I can't find any songs. The only way I can fix it is by deleting every song from the playlist and then dragging the songs back in from my music folder. It's a pain. Shouldn...

343 Views

0 replies

0 likes

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Galaxy s2: logout issue.

So I have a galaxy s2. Recently upgraded to icecream sandwich, I have a premium account which I have had for years. I keep on getting logged out, quite a lot. I have no task manager apps nor anything that might interfere. I've tried reinstall but no ...

Casual Listener

So I have a galaxy s2. Recently upgraded to icecream sandwich, I have a premium account which I have had for years. I keep on getting logged out, quite a lot. I have no task manager apps nor anything...

Sam

Spotify

760 Views

2 replies

0 likes

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Spotify won't stream music on phone

Just bought Spotify Premium, but I still can't stream music on my phone (Samsung Galaxy S2) username: thomasholmthomsen

Newbie

Just bought Spotify Premium, but I still can't stream music on my phone (Samsung Galaxy S2) 😞 username: thomasholmthomsen

peacefulcharlie

Newbie

2528 Views

2 replies

0 likes

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Getting App to only sync song to offline mode when in a Wi-Fi zone

Hi Guys, I was wondering is there a way of setting the Android app so that is only download the song to the cacha for use in offline mode, when your mobile is in a wi-fi zone? This way it doesn't use up all my 3G data? Kind Regards Chris

Newbie

Hi Guys,   I was wondering is there a way of setting the Android app so that is only download the song to the cacha for use in offline mode, when your mobile is in a wi-fi zone? This way it do...

licenced

Community Legend

825 Views

1 replies

0 likes

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Motorola Xoom

Will the Spotify app work on a Motorola Xoom tablet? I have been wanting to purchase a tablet (not an iPad), but before I make my purchase, I want to be sure that Spotify will play correctly.

Newbie

Will the Spotify app work on a Motorola Xoom tablet?  I have been wanting to purchase a tablet (not an iPad), but before I make my purchase, I want to be sure that Spotify will play correctly.

licenced

Community Legend

1203 Views

1 replies

0 likes

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Spotify stops playing when on WiFi

Hi,My Premium account stops playing most of the time when on HTC android and on WiFi. I have seen some posts on this but no proper solution..but it is quite irritating. Any help is welcome. Thanks

Newbie

Hi, My Premium account stops playing most of the time when on HTC android and on WiFi.   I have seen some posts on this but no proper solution..but it is quite irritating.   Any help i...

licenced

Community Legend

1047 Views

1 replies

0 likes

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Wired sync for ur android?

my laptop uses wired intrenet and my phone gets interent from merto pcs but i pluged my phone into my laptop with spotify running on both and i can sync my music ..can i sync my phone wired?

Casual Listener

my laptop uses wired intrenet and my phone gets interent from merto pcs but i pluged my phone into my laptop with spotify running on both and i can sync my music ..can i sync my phone wired?

licenced

Community Legend

535 Views

2 replies

0 likes

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Weird behavior on Samsung Nexus - freezing

If I toggle out of the app to other apps and try to come back, it opens up in play mode, but with no picture art and frozen. I have to close out each time and come back in from scratch. Anyone else having this issue?

Roadie

If I toggle out of the app to other apps and try to come back, it opens up in play mode, but with no picture art and frozen. I have to close out each time and come back in from scratch. Anyone else h...

licenced

Community Legend

429 Views

1 replies

0 likes

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Spotify fills local playlist with their files instead

Hi, I have a local playlist and for some reason Spotify won't sync it. Instead, spotify syncs its own files, and the version with no curses at that. Has any one else had this problem?

Casual Listener

Hi, I have a local playlist and for some reason Spotify won't sync it. Instead, spotify syncs its own files, and the version with no curses at that. Has any one else had this problem?

336 Views

0 replies

0 likes

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Solved!! Spotify logs out and closes app once WiFi is enabled

Hi just randomly started having this problem.I went to update my offline playlists today, turned on the WiFi and it logs me out of spotify and also closes the app.Cleared all the cache data and reinstalled app from clean; still doing the exact same t...

Casual Listener

Hi just randomly started having this problem. I went to update my offline playlists today, turned on the WiFi and it logs me out of spotify and also closes the app. Cleared all the cache data and r...

BenTimbrell

Casual Listener

1578 Views

2 replies

0 likes

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Is there a reason for such a different design for ICS??

Using the iPad version and ICS version on my 7.7 (no tablet version yet), I'm preplexed as to why the apps are so differant. Its clear from other apps that the iPad version could be replicated to ICS, but it isn't. Far less information is available o...

Roadie

Using the iPad version and ICS version on my 7.7 (no tablet version yet), I'm preplexed as to why the apps are so differant.   Its clear from other apps that the iPad version could be replicat...

400 Views

0 replies

0 likes

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Preview not working for Nexus S on VZW

Several issues: After about a week of the app working it has now stopped. Symptoms: can open the app fine and get to playlists, but when i select one, there's no content in the list to play.The device does not say it's offline and the playlists aren'...

Roadie

Several issues:   After about a week of the app working it has now stopped. Symptoms: can open the app fine and get to playlists, but when i select one, there's no content in the list to play....

politzer

Roadie

505 Views

1 replies

0 likes

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App immediately crashes after attempting to open

I click the app, the screen goes dark for half a second, then back to the home screen. It was working fine yesterday morning. By the afternoon it stopped working. I only have 10 playlists so I seriously doubt that's the issue. I restarted the phone a...

Casual Listener

I click the app, the screen goes dark for half a second, then back to the home screen. It was working fine yesterday morning. By the afternoon it stopped working. I only have 10 playlists so I seriou...

torhenrix

Newbie

841 Views

2 replies

0 likes

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Radio auf Handy

Hello! Is Spotify planning to enable the radio-function on mobile devices? If yes, when? Sorry, i found the solution:http://community.spotify.com/t5/Spotify-Ideas/Spotify-Radio-on-Mobile/idi-p/929

Casual Listener

Hello!   Is Spotify planning to enable the radio-function on mobile devices? If yes, when?   Sorry, i found the solution: http://community.spotify.com/t5/Spotify-Ideas/Spotify-Radio-on...

harima

Casual Listener

552 Views

1 replies

0 likes

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Cant get online on my mobile

I get wrong username or password when i`m trying to conect with my mobile. I use the same as when i`m on with fb and pc.

Newbie

I get wrong username or password when i`m trying to conect with my mobile. I use the same as when i`m on with fb and pc.

David

Spotify Legend

440 Views

1 replies

0 likes

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Start-up problem.

I just got my phone back from service, when I downloaded the Spotify app it seemed to work fine, until I tried to start the app, the screen just turns black for 1 sec and then I return to first page! Nothing on the phone is wrong, all internet connec...

Newbie

I just got my phone back from service, when I downloaded the Spotify app it seemed to work fine, until I tried to start the app, the screen just turns black for 1 sec and then I return to first page!...

licenced

Community Legend

556 Views

1 replies

0 likes

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  • 1 replies
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Spotify doesn't work on my device

My husband had to reset out Tab...and we re-downloaded the App...my music is there but it won't let me play any of it?

Casual Listener

My husband had to reset out Tab...and we re-downloaded the App...my music is there but it won't let me play any of it?

Richard

Community Legend

1411 Views

3 replies

0 likes

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Device not connecting with desktop app

So I have a bit of an issue with spotify right now, my phone is not showing up under devices in the desktop app. Now two things have happened recently, 1 the desktop app updated, and two my phone updated as well. I have a Verizon Xperia Play, which j...

Regular

So I have a bit of an issue with spotify right now, my phone is not showing up under devices in the desktop app. Now two things have happened recently, 1 the desktop app updated, and two my phone upd...

489 Views

0 replies

0 likes

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Spotify Preview never stop syncing

HTC One X with Spotify Preview and storage encryption enabled, extreme download quality. When I download a playlist, it does. But then every 15-30 minutes the app will start a sync in the background, and download it all again. It's killing my battery...

Casual Listener

HTC One X with Spotify Preview and storage encryption enabled, extreme download quality.   When I download a playlist, it does.  But then every 15-30 minutes the app will start a sync in ...

379 Views

0 replies

0 likes

  • 379 Views
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