Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
196286 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
538105 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
444331 Views
565 replies
37 likes
My Sprint Evo phone has 3g so if i bought spotify unlimited would i be able to listen to my playlists wherever i have 3g or do i still have to have internet connection?
My Sprint Evo phone has 3g so if i bought spotify unlimited would i be able to listen to my playlists wherever i have 3g or do i still have to have internet connection?
Community Legend
976 Views
1 replies
0 likes
Dose anyone have a solution as to how I can get my spottily app to not close after 3 seconds, it keeps logging me out and staying offline when it eventually goes online it shuts down. Anyone have a solution or have the same problem
Dose anyone have a solution as to how I can get my spottily app to not close after 3 seconds, it keeps logging me out and staying offline when it eventually goes online it shuts down. Anyone have a s...
Community Legend
908 Views
1 replies
0 likes
How can I in Spotify keep my screen on at my andriod. The app TuneIn has a option within to select
How can I in Spotify keep my screen on at my andriod. The app TuneIn has a option within to select
Community Legend
902 Views
1 replies
1 likes
The only reason I pay a monthly fee is to stream on my phone and I am constantly stuck in offline mode. This is ridiculous. How is Spotify different from any other program if this function is constantly not working? Someone help me please before I ha...
The only reason I pay a monthly fee is to stream on my phone and I am constantly stuck in offline mode. This is ridiculous. How is Spotify different from any other program if this functio...
Community Legend
916 Views
1 replies
0 likes
Community Legend
960 Views
1 replies
0 likes
Everytime that I try to access Spotify from the andriod app it wont let me get past the screen talking about data usage... I press ok then the same message reappears everytime and it wont even let me use the app... This needs to be fixed proto I love...
Everytime that I try to access Spotify from the andriod app it wont let me get past the screen talking about data usage... I press ok then the same message reappears everytime and it wont even let me...
Newbie
1248 Views
4 replies
0 likes
Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt work. since i pay for premium, i think it is poor th...
Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt w...
Casual Listener
8364 Views
4 replies
0 likes
Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?
Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?
Not applicable
1089 Views
9 replies
0 likes
I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged out, made sure the SD Location was set right, and ...
I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged...
Community Legend
1793 Views
3 replies
1 likes
I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops up but with no information in it.Anyone else having...
I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops ...
Community Legend
603 Views
2 replies
0 likes
I tend to play my library a lot, and often i wonder which playlist one of the songs is in, (because i wonder if i should add it to a certain playlist) and i can't find out. Is there a way to find this out? Thanks
I tend to play my library a lot, and often i wonder which playlist one of the songs is in, (because i wonder if i should add it to a certain playlist) and i can't find out. Is there a way to find thi...
Regular
673 Views
2 replies
2 likes
Running stock 2.3.4 with Sense 3.0. App goes black the second I hit the icon then shuts off and returns to the home screen. Help?
Running stock 2.3.4 with Sense 3.0. App goes black the second I hit the icon then shuts off and returns to the home screen. Help? 😞
Newbie
2171 Views
5 replies
1 likes
I recently tried to start the Spotify App ony my Galaxy S2, but it would just keep closing as soon as I started it. I read on the web that the solution was to turn off all data traffic, start the app and logout, which I did. Then it was recommended t...
I recently tried to start the Spotify App ony my Galaxy S2, but it would just keep closing as soon as I started it. I read on the web that the solution was to turn off all data traffic, st...
Casual Listener
845 Views
2 replies
0 likes
Spotify not working on my Sony Ericsson x8. It was until recently. Mobile manufacturer claims the wrong lays with Spotify - what to do?
Spotify not working on my Sony Ericsson x8. It was until recently. Mobile manufacturer claims the wrong lays with Spotify - what to do?
Community Legend
1093 Views
1 replies
0 likes
So, I was super stoked when I saw the new beta of the Android app, and jumped on Spotify and handed them my $10. well.. I want it back. Yes I know, this app is beta , and is not 100%. but it's been a moth or so, and no new update! I am done, I am not...
So, I was super stoked when I saw the new beta of the Android app, and jumped on Spotify and handed them my $10. well.. I want it back. Yes I know, this app is beta , and is not 100%. &nb...
Music Fan
2920 Views
20 replies
2 likes
So, until four days ago, Spotify was working completely fine, both on my computer and phone. Everything was syncing perfectly. But then (another issue), I had to reboot the phone, only a couple of hours after my Spotify Premium ran out. I now have bo...
So, until four days ago, Spotify was working completely fine, both on my computer and phone. Everything was syncing perfectly. But then (another issue), I had to reboot the phone, only a couple of ho...
Community Legend
521 Views
1 replies
0 likes
Everytime i turn on online mode spotify just shuts down, can't do anything not sync my songs to offline mode or anything.What is wrong? anyone got an idea?
Everytime i turn on online mode spotify just shuts down, can't do anything not sync my songs to offline mode or anything. What is wrong? anyone got an idea?
Casual Listener
3089 Views
8 replies
0 likes
Why do I need to choose Spotify or facebook when i use my mobilephone? I got premium Spotify, NOT facebook! I use it in my car and if I have to log in because of this virus called facebook every time i get in my car, this music app will not work for ...
Why do I need to choose Spotify or facebook when i use my mobilephone? I got premium Spotify, NOT facebook! I use it in my car and if I have to log in because of this virus called facebook every ...
Casual Listener
867 Views
3 replies
0 likes
hello i formated my sd card and it seems like something happend cause when i try to get on spotify on the phone it just change screen then back again to were i can start it. whats wrong? i tryed to reinstall it but just keep repeating it just seems l...
hello i formated my sd card and it seems like something happend cause when i try to get on spotify on the phone it just change screen then back again to were i can start it. whats wrong? i tryed to r...
Community Legend
792 Views
2 replies
1 likes
Hi guys Thank you for this cool service - and for bringing it to mobile platforms too. It has huge potential and I hope you will put the time and ressources in to keep developing this! Now, I really like the Spotify desktop version. It's easy and fas...
Hi guys Thank you for this cool service - and for bringing it to mobile platforms too. It has huge potential and I hope you will put the time and ressources in to keep developing this! 🙂 ...
Roadie
1379 Views
2 replies
3 likes
