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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119698 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241731 Views

156 replies

11 likes

Android
autoplay
bluetooth
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  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602837 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

495494 Views

581 replies

42 likes

Account
Free
  • 495494 Views
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  • 42 likes

Solved!! Can't login anymore

Fixed it.

Casual Listener

Fixed it.

Khaloc

Casual Listener

895 Views

3 replies

0 likes

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  • 3 replies
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Spotify on Droid X... same problem as another commenter with Droid a RAZR Maxx

I am downloading songs and they aren't downloading to the SD card. Download shows complete but individual songs in the playlist are grayed/dimmed out and report not available when selected. I don't see a setting in my phone storage to change it. I al...

Newbie

I am downloading songs and they aren't downloading to the SD card. Download shows complete but individual songs in the playlist are grayed/dimmed out and report not available when selected. I don't s...

445 Views

0 replies

0 likes

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Latest version doesn't work at all!

Made the suggested Spotify update (0.5.1.15.g81977995[0.8.3.608.g5049138e]) yesterday on my Xperia Mini Pro (android version 2.3.4) and I hate myself for doing that!!!!! Sometimes the tune I choose to play starts, but there is no sound at all. Next t...

Newbie

Made the suggested Spotify update (0.5.1.15.g81977995[0.8.3.608.g5049138e]) yesterday on my Xperia Mini Pro (android version 2.3.4) and I hate myself for doing that!!!!!     ...

529 Views

0 replies

0 likes

  • 529 Views
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  • 0 likes

Stuck in offline mode, Photon 4G

Recently the spotify app on my phonehas been stuck in offline mode. I am a premium subscriber so I shouldbe able to stream on my phone and I am not logged in on my computer at the same time. My phone is a compatible device (the motorola photon 4g, wh...

Newbie

Recently the spotify app on my phonehas been stuck in offline mode.  I am a premium subscriber so I shouldbe able to stream on my phone and I am not logged in on my computer at the same time. &n...

434 Views

0 replies

0 likes

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  • 0 replies
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Updated credit card can't sign in

I updated my credit card info back to premium subscription and now I cannot get past the Facebook login screen. Very frustrating considering I am paying for this!!!!!! Help!!? [email protected]

Newbie

I updated my credit card info back to premium subscription and now I cannot get past the Facebook login screen. Very frustrating considering I am paying for this!!!!!! Help!!? [email protected]

meahtenoha

Spotify

444 Views

2 replies

0 likes

  • 444 Views
  • 2 replies
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In Flames 'Sounds of a Playground Fading' can search&stream on pc but mobile search no result Why?

When I search on pc this album is available and I can stream it, but when I search on mobile returns no results, which means I have to star the album and sync which downloads to mobile (galaxy s2) but to my mind this defeats the purpose of having a s...

Newbie

When I search on pc this album is available and I can stream it, but when I search on mobile returns no results, which means I have to star the album and sync which downloads to mobile (galaxy s2) bu...

305 Views

0 replies

0 likes

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Solved!! Spotify on Galaxy S2

Hi downloaded the app for Android on my Galaxy S2 and i have no sound. Reinstalled it like mentioned in 'Beta-app for Android - no playback-button or sound galaxy s2 android 4.0' but this does not help. I hear no sound installed it directly nothing h...

Casual Listener

Hi downloaded the app for Android on my Galaxy S2 and i have no sound. Reinstalled it like mentioned in 'Beta-app for Android - no playback-button or sound galaxy s2 android 4.0' but this does not ...

shellirana

Newbie

2231 Views

4 replies

0 likes

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  • 4 replies
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App crashes, deleted playlists are not deleted

Please don't kill me, I know that most of my words were written many times before here. But I am very upset. Since the update (HTC Wildfire) the app crashes. I have to turn off the mobile Internet and start the app. After starting the app I can turn ...

Regular

Please don't kill me, I know that most of my words were written many times before here. But I am very upset. Since the update (HTC Wildfire) the app crashes. I have to turn off the mobile Internet ...

367 Views

0 replies

0 likes

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Spotify Mobile should include sound drop.

I would like the sound drop application in spotify mobile so that I can listen to music without creating playlists or searching for music while driving.

Music Fan

I would like the sound drop application in spotify mobile so that I can listen to music without creating playlists or searching for music while driving.

David

Spotify Legend

1619 Views

4 replies

0 likes

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The new version, syncing local files.

I tried to find search and I didn't find this in any of the 1st page problems and as Im about to embark to work, my search-times' limited. If there is a solution to this please post it here and I'll follow the link. If that happens, sorry for the new...

Regular

I tried to find search and I didn't find this in any of the 1st page problems and as Im about to embark to work, my search-times' limited. If there is a solution to this please post it here and I'll ...

389 Views

0 replies

0 likes

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  • 0 replies
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A

A

Newbie

A

535 Views

0 replies

0 likes

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Spotify mobile detects volume changes outside of the applications scope.

Spotify mobile detects when you change your volume on your phone, which prevents you from adjusting ringer volume and navigation volume for example, when logged into the application. I dont seem to believe that this would be phone specific. My naviga...

Music Fan

Spotify mobile detects when you change your volume on your phone, which prevents you from adjusting ringer volume and navigation volume for example, when logged into the application.  I dont see...

Drekle

Music Fan

1616 Views

4 replies

0 likes

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  • 4 replies
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MOVE MY DOWNLAODS TO MY MP3

Hi, bought lots tracks but not sure how to move them into my device (MP3)? any ideas? thank you.

Casual Listener

Hi, bought lots tracks but not sure how to move them into my device (MP3)? any ideas? thank you.

miciolaone

Casual Listener

813 Views

2 replies

0 likes

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  • 2 replies
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How to stop Screen Time Out when in car dock?

My main use for Spotify on Android is in the car. The trouble is, the new app allows the screen to time-out...so I have to enter my PIN number to get back to the controls. Very dangerous with my driving! I'm sure the old one didn't allow screen-time-...

Casual Listener

My main use for Spotify on Android is in the car. The trouble is, the new app allows the screen to time-out...so I have to enter my PIN number to get back to the controls. Very dangerous with my driv...

licenced

Community Legend

991 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify crashes every time I open on SGS2 with ICS.

Hi! My spotify app crashes all the time when I open it on my Samsung Galaxy S2 with Android 4.0! It first shows "Playlists" and something about that how I can download playlists or something. After that the app freezes and shows a black screen instea...

Newbie

Hi!   My spotify app crashes all the time when I open it on my Samsung Galaxy S2 with Android 4.0!   It first shows "Playlists" and something about that how I can download playlists...

licenced

Community Legend

465 Views

1 replies

0 likes

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  • 1 replies
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Exit button gone on latest update?

Hi all, my phone has just updated a whole bunch of apps including Spotify and the layout is a lot nicer but I can't seem to find anyway of actually closing down the app... anyone offer a hand? Cheers! Pete

Newbie

Hi all, my phone has just updated a whole bunch of apps including Spotify and the layout is a lot nicer but I can't seem to find anyway of actually closing down the app... anyone offer a hand? &nbs...

licenced

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Currently unusable through FaceBook SPAM

Every time I log in, I get a FaceBook choice. Cancel just cancels Spotify and I don't want to connect to FaceBook. I'd like to keep some privacy. Please end this F***ing spam or give me my money back. I am a paying customer and this I cannot even use...

Newbie

Every time I log in, I get a FaceBook choice.   Cancel just cancels Spotify and I don't want to connect to FaceBook. I'd like to keep some privacy.   Please end this F***ing spam ...

373 Views

0 replies

0 likes

  • 373 Views
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Partial Sync

I have the Spotify app for my android phone and have set a few playlists to sync for offline use. The sync starts and finishes and I assume I'm all set, but when I go into the phone I see it decided not to sync some files. Usually the ones not synced...

Newbie

I have the Spotify app for my android phone and have set a few playlists to sync for offline use.  The sync starts and finishes and I assume I'm all set, but when I go into the phone I see it de...

thrusk

Gig Goer

1422 Views

3 replies

2 likes

  • 1422 Views
  • 3 replies
  • 2 likes

Login impossible on HTC Wildfire S

Hi! When trying to start the spotify app on HTC Widlfire S (Android 2.3.3), all I get is an empty page with Facebook logo and I can't login anywhere. I have tried installing different spotify versions, different versions of the facebook app, removing...

Casual Listener

Hi!   When trying to start the spotify app on HTC Widlfire S (Android 2.3.3), all I get is an empty page with Facebook logo and I can't login anywhere. I have tried installing different spot...

716 Views

0 replies

0 likes

  • 716 Views
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Solved!! Spotify offline - doesn't connect with facebook / Samsung Galaxy Nexus

Hello, I have problems with the Spotify-App. No matter what I do it's always showing "Spotify is offline". I have the latest App-Version: 0.5.1.15.g81977995 (0.8.3.608.g5049138e). In the menu "Settings" I push the button "Connect with Facebook". Then...

Casual Listener

Hello,   I have problems with the Spotify-App. No matter what I do it's always showing "Spotify is offline".   I have the latest App-Version: 0.5.1.15.g81977995 (0.8.3.608.g5049138e...

licenced

Community Legend

1336 Views

3 replies

0 likes

  • 1336 Views
  • 3 replies
  • 0 likes