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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376337 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7565 Views

0 replies

7 likes

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Unable to listen to the chosen tunes in my playlist

I am able to access the site, choose a song, add to play list, but will not play - says that I need premium subscription - which I have for three months - can you help ?

Newbie

I am able to access the site, choose a song, add to play list, but will not play - says that I need premium subscription - which I have for three months - can you help  ?

David

Spotify Legend

631 Views

1 replies

0 likes

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  • 1 replies
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Offline mode stopped working

Hi, I started using the premium version for android a month ago and it worked perfectly. Till yesterday, when, for some reasons unknown, I can't use my offline lists. What can I do? Thanx

Casual Listener

Hi, I started using the premium version for android a month ago and it worked perfectly. Till yesterday, when, for some reasons unknown, I can't use my offline lists.   What can I do?   ...

Valeska_mse

Casual Listener

1735 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Problem

I have a Htc One V and whenever i try to start spotify the screen turns black and then back to the last thing i was doing on my phone. I have tryed 2 unistall it but it doesnt work

Newbie

I have a Htc One V and whenever i try to start spotify the screen turns black and then back to the last thing i was doing on my phone. I have tryed 2 unistall it but it doesnt work

Richard

Community Legend

844 Views

2 replies

0 likes

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Cannot play tracks offline

This has been a problem for months, and just gets worse: Songs slowly become greyed out as pending tracks to be synced, and fewer are available for play offline. I've tried uninstalling/reinstalling Spotify on my phone, clearing the cache, creating n...

Visitor

This has been a problem for months, and just gets worse: Songs slowly become greyed out as pending tracks to be synced, and fewer are available for play offline. I've tried uninstalling/reinstalling ...

Richard

Community Legend

698 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify preview for ICS on HTC One X AT&T not working properly

I've tried both marketplace and the one from m.spotify.com and have yet to get a playlist to load any songs. I can login in OK on the 4.0 preview version with my Facebook credentials but none of my playlists I've previously made show nor can I get an...

Casual Listener

I've tried both marketplace and the one from m.spotify.com and have yet to get a playlist to load any songs. I can login in OK on the 4.0 preview version with my Facebook credentials but none of my p...

birdlaw21

Casual Listener

1467 Views

4 replies

0 likes

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Spotify app won't stream or properly sync playlists

I have a spotify unlimited subscription and downloaded the android app today to try the 2 day premium trial. Whenever I try to play a song it just shows me a box saying "info" with an ok option and that's it, it won't play anything that isn't a local...

Regular

I have a spotify unlimited subscription and downloaded the android app today to try the 2 day premium trial. Whenever I try to play a song it just shows me a box saying "info" with an ok option and t...

licenced

Community Legend

2152 Views

4 replies

0 likes

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"Still Alive" by Lisa Miskovsky not playing correctly

I have the song "Still Alive" by Lisa Miskovsky in a playlist on my computer. It is the normal version, not the instrumental. On my computers, the song plays just fine. That same song from the same playlist plays just the instrumental version on my a...

Newbie

I have the song "Still Alive" by Lisa Miskovsky in a playlist on my computer. It is the normal version, not the instrumental.  On my computers, the song plays just fine. That same song from...

529 Views

0 replies

0 likes

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Beta-app for Android - no playback-button or sound galaxy s2 android 4.0

My galaxy s2 runs android 4.0, but when i open the new spotify beta app - search, facebook etc are available, but when i press a track or album nothing happens. I get neither a playback-screen or any sound. I´ve reinstalled both the beta-app, the old...

Newbie

My galaxy s2 runs android 4.0, but when i open the new spotify beta app - search, facebook etc are available, but when i press a track or album nothing happens. I get neither a playback-screen or any...

jonsmith

Newbie

759 Views

1 replies

0 likes

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FIX THE SYNC ISSUES

Please, or I fear that I will have to cancel my premium subscription and look for another service. I cannot get the playlists that I create from files on my cpu to stay synced for play on my mobile. WHAT CAN BE DONE TO FIX THIS? And dont reply with t...

Regular

Please, or I fear that I will have to cancel my premium subscription and look for another service. I cannot get the playlists that I create from files on my cpu to stay synced for play on my mobile. ...

357 Views

0 replies

0 likes

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Solved!! no puedo sincronizar

Hola, me e bajado el spofify para mi tablet, al principio me dejava escuchar la musica pero ja no puedo escuchar musica en mi tablet androit (samsung) .Se me abre un pestaña que pone informacion y OK, nada mas. ¿Que puedo hacer?

Newbie

Hola, me e bajado el spofify para mi tablet, al principio me dejava escuchar la musica pero ja no puedo escuchar musica en mi tablet androit (samsung) . Se me abre un pestaña que pone informacion y ...

Patricia

Spotify Legend

1243 Views

1 replies

0 likes

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  • 1 replies
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Spotify (both official and preview) goes online-offline-online-offline and then stays offline

I have a Transformer Prime running Ice Cream Sandwich. When I start up Spotify, it goes online for a brief while (0.1sec?) and then the offline bar at the bottom of the screen appears, then the "offline bar" disappears, and returns, and goes away, an...

Visitor

I have a Transformer Prime running Ice Cream Sandwich. When I start up Spotify, it goes online for a brief while (0.1sec?) and then the offline bar at the bottom of the screen appears, then the "offl...

user-removed

Not applicable

1357 Views

7 replies

1 likes

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  • 7 replies
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spotify preview app android gets stuck on song screen

When I get a phone and go back to app, I an stuck in song screen and app won't go to list view. App killer doesn't work to reinit app, I have to reboot the phone. What's up with that?

Regular

When I get a phone and go back to app, I an stuck in song screen and app won't go to list view. App killer doesn't work to reinit app, I have to reboot the phone. What's up with that?

licenced

Community Legend

731 Views

1 replies

0 likes

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App gives me the flat rate warning on login, but nothing happens

Sorry for the cryptic title. The app has apperantly logged me off, but when I try to log back in, it gives me a warning saying "spotify uses a lot of data, remember to get a flat rate". When I press OK, the same warning comes up again, and this happe...

Casual Listener

Sorry for the cryptic title.   The app has apperantly logged me off, but when I try to log back in, it gives me a warning saying "spotify uses a lot of data, remember to get a flat rate". When...

BjarkeK

Casual Listener

622 Views

1 replies

0 likes

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  • 1 replies
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Problems with Offline mode

I syncronized my spotify pc playlists on my Samsung Galaxy S2 and its all on the phone now, but i cannot run the music in offline mode although i purchased premium 2 days ago. Some songs are played just a few seconds and then stop or they arent playe...

Newbie

I syncronized my spotify pc playlists on my Samsung Galaxy S2 and its all on the phone now, but i cannot run the music in offline mode although i purchased premium 2 days ago. Some songs are played j...

veroblues

Casual Listener

791 Views

1 replies

0 likes

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  • 1 replies
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Track currently not available in your region, what to do?

Hi, I've been experiencing some problems with playing some songs on my SE Xperia X10 mini pro.I get the following message "This track is currently not available in your region". The same songs are playable on my computer. The dummy-solution seems to ...

Newbie

Hi,   I've been experiencing some problems with playing some songs on my SE Xperia X10 mini pro. I get the following message "This track is currently not available in your region". The same s...

David

Spotify Legend

15877 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Losing Synchronization of playlists

Hi, On Samsung Galaxy S2, I'm losing synchronization of offline playlists all the time. I have to re-tick offline playlist boxes and re-sync twice a day. A nightmare (I have more than 3,000 songs). It has been working well until a few days ago. Any i...

Newbie

Hi,   On Samsung Galaxy S2, I'm losing synchronization of offline playlists all the time. I have to re-tick offline playlist boxes and re-sync twice a day. A nightmare (I have more than 3,000 ...

492 Views

0 replies

1 likes

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  • 1 likes

App freezes whenever I log in

I got the new HTC One S a few days ago, and of course one of the first things I downloaded was spotify, but for some reason, whenever I log in the app just freezes and won't do anything. I've tried re-downloading it, but it either freezes or crashes,...

Newbie

I got the new HTC One S a few days ago, and of course one of the first things I downloaded was spotify, but for some reason, whenever I log in the app just freezes and won't do anything. I've tried r...

1524 Views

0 replies

0 likes

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Solved!! Hey Spotify, how about getting your app running on ICS already? :|

I can't update (and im sure many others) to ICS as long as its not supported by you, without spotify, my phone is worthless

Regular

I can't update (and im sure many others) to ICS as long as its not supported by you, without spotify, my phone is worthless 😕

licenced

Community Legend

722 Views

1 replies

0 likes

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Help with local files for android.

I have problems with syncing tracks from local files for my android phone, I have several ordinar playlists offline on my phone but it won't work with the local files. I've tried connecting them to the same wifi and basically followed the steps that ...

Casual Listener

I have problems with syncing tracks from local files for my android phone, I have several ordinar playlists offline on my phone but it won't work with the local files. I've tried connecting them to t...

user-removed

Not applicable

1521 Views

3 replies

0 likes

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Search Songs Playing Upon Opening App

Wondered if anyone else is having the problem but after I search for a song/album/artist everytime I open up the App again it plays the first song from that search...even if I get in quick enough to start a song on my playlist it will stop that and p...

Newbie

Wondered if anyone else is having the problem but after I search for a song/album/artist everytime I open up the App again it plays the first song from that search...even if I get in quick enough to ...

324 Views

0 replies

0 likes

  • 324 Views
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  • 0 likes