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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116279 Views

27 replies

4 likes

  • 116279 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233880 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233880 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

594024 Views

79 replies

3 likes

  • 594024 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487503 Views

580 replies

42 likes

Account
Free
  • 487503 Views
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  • 42 likes

Solved!! BIG PROBLEM! Since last update on android

Since the big update a few days ago, I've not been able to start my spotify app on my Samsung galaxy s2. Just bought premium and going to Spain in a few days so fast help would be nice The problem is that when I start spotify it just freezes and the ...

Casual Listener

Since the big update a few days ago, I've not been able to start my spotify app on my Samsung galaxy s2. Just bought premium and going to Spain in a few days so fast help would be nice   The...

StricheN

Casual Listener

1873 Views

3 replies

0 likes

  • 1873 Views
  • 3 replies
  • 0 likes

Local files, Playlists on SD and Exit button?

I thought that new versions of applications should be better than the previous. The new Android app may be better than the old one but where is the good previous functions like synchronizing Local files and save playlists on the SD card! /Peter Premi...

Regular

I thought that new versions of applications should be better than the previous. The new Android app may be better than the old one but where is the good previous functions like synchronizing Local fi...

Peterspotifyand

Regular

2009 Views

2 replies

1 likes

  • 2009 Views
  • 2 replies
  • 1 likes

No songs will play at all on android app

Every time I search for a song (before and after update) it comes up in grey and I click on it it says 'the track is not available' it happens for everything and I havn.t seen another thread like this before, any suggestions? Phone : Samsung Galaxy S...

Casual Listener

Every time I search for a song (before and after update) it comes up in grey and I click on it it says 'the track is not available' it happens for everything and I havn.t seen another threa...

licenced

Community Legend

1415 Views

5 replies

0 likes

  • 1415 Views
  • 5 replies
  • 0 likes

Storing offline songs on SD Card in Galaxy Note

Hi Spotify Community, has anyone fogured out how to store the offline files on SD Card? The FAQ solutions does not work with the latest app. It asks for you to select "more" and then settings but there is no longer a "More" option and no storage opti...

Visitor

Hi Spotify Community,   has anyone fogured out how to store the offline files on SD Card? The FAQ solutions does not work with the latest app. It asks for you to select "more" and then setti...

licenced

Community Legend

1371 Views

1 replies

0 likes

  • 1371 Views
  • 1 replies
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So... where'd the exit button go?

Samsung Epic 4g on Sprint. Just got the new update for Spotify Android. Looks nice, took a small bit of getting used to at first, but now I've noticed something. I cant find the **bleep** exit button, it's not where it used to be in the menu options,...

Newbie

Samsung Epic 4g on Sprint.   Just got the new update for Spotify Android.  Looks nice, took a small bit of getting used to at first, but now I've noticed something.   I cant fi...

licenced

Community Legend

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Odd playlist loading display issue in Android preview app

I have the new preview app installed on my Android phone and just noticed this odd little issue.I added two playlists to Spotify on my Mac, and then started the app on my phone.The new playlists showed there with the text "Loading" in place on the ti...

Roadie

I have the new preview app installed on my Android phone and just noticed this odd little issue. I added two playlists to Spotify on my Mac, and then started the app on my phone. The new playlists ...

alzoxp

Casual Listener

756 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

New Spotify App won't start on ICS

since the latest Update from the PlayStore my Spotify-Apps asks for Permission to access my facebook-profile after starting. If I press deny, the app asks again and again until I'm dumped on the login-screen again. Offline mode doesn't work anymore, ...

Newbie

since the latest Update from the PlayStore my Spotify-Apps asks for Permission to access my facebook-profile after starting. If I press deny, the app asks again and again until I'm dumped on the logi...

437 Views

0 replies

0 likes

  • 437 Views
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New app upgrade for spotify.

My phone Lg optimus X2 used to run the old type of spotify app all fine playing all songs etc but when i updated the app yesterday i can no longr play anything when i try to open a playlist it just closes spotify down and i need to open it again. Wha...

Newbie

My phone Lg optimus X2 used to run the old type of spotify app all fine playing all songs etc but when i updated the app yesterday i can no longr play anything when i try to open a playlist it just c...

2682 Views

0 replies

0 likes

  • 2682 Views
  • 0 replies
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Cant play tracks on SDcard that is in playlist and they wont sync.

i have some of the music files on my phone, and since update spotify seem to know they are there but wont play them nor sync them from my computer. is there a way to play them or should i just delete the files and see if spotify will sync them after ...

Newbie

i have some of the music files on my phone, and since update spotify seem to know they are there but wont play them nor sync them from my computer.   is there a way to play them or should i ...

licenced

Community Legend

756 Views

2 replies

0 likes

  • 756 Views
  • 2 replies
  • 0 likes

Bravo Spotify, I applaud you!

So let us reflect. You had a working app which also contained all the features everybody was looking for. So then you decide to build a new app for reason x (probably a good one), okay nothing wrong with that. You put out a beta and your userbase giv...

Music Fan

So let us reflect. You had a working app which also contained all the features everybody was looking for. So then you decide to build a new app for reason x (probably a good one), okay nothing wrong ...

JefTistaert

Casual Listener

1815 Views

6 replies

3 likes

  • 1815 Views
  • 6 replies
  • 3 likes

New ICS app downloads stuck after adding new to starred

Been stuck on 93% for a while now. If I cancel download it's gonna erase what's already downloaded and I'll be starting from zero, over 3G...

Newbie

  Been stuck on 93% for a while now.   If I cancel download it's gonna erase what's already downloaded and I'll be starting from zero, over 3G...

473 Views

0 replies

0 likes

  • 473 Views
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What was last version before current update and does anybody have it?

I know there is a 4.12.180 version floating around, but was this the very last version before the current update? Does anybody have a copy of the file of the very last version ? Thanks!

Casual Listener

I know there is a 4.12.180 version floating around, but was this the very last version before the current update? Does anybody have a copy of the file of the very last version ? Thanks!

neo-x

Community Legend

912 Views

1 replies

0 likes

  • 912 Views
  • 1 replies
  • 0 likes

Premium but still showing offline status

Can anyone help me figure out why my phone is still showing an offline status even though my account is a premium account?? Please help as I have a long trip ahead. Thanks!

Newbie

Can anyone help me figure out why my phone is still showing an offline status even though my account is a premium account??   Please help as I have a long trip ahead.   Thanks!

398 Views

0 replies

0 likes

  • 398 Views
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New release without sound

Hi ! I have a Samsung Galaxy S2. While I have enjoyed my spotify premium account for a while now, I dont really care much for the latest release. This is because it is completely silent... Everything seems to be in working order; program starts, down...

Newbie

Hi !   I have a Samsung Galaxy S2. While I have enjoyed my spotify premium account for a while now, I dont really care much for the latest release. This is because it is completely silent......

StickyIcky

Music Fan

1028 Views

2 replies

0 likes

  • 1028 Views
  • 2 replies
  • 0 likes

Bug: Subscriber count not updating

Every playlist I view shows 0 subscribers. This was working fine in the preview. Samsung Galaxy SII running ICS. Spotify for Android 0.5.0.1247

Community Legend

Every playlist I view shows 0 subscribers. This was working fine in the preview.   Samsung Galaxy SII running ICS. Spotify for Android 0.5.0.1247

licenced

Community Legend

820 Views

2 replies

0 likes

  • 820 Views
  • 2 replies
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New release is exactly why Spotify should have released a second beta. RANT

I'm not being funny but this release basically is a beta, crucial missing features, massive design flaws, things not working properly. It just beggars belief to me that Spotify didn't try and work out how we would feel about this before they released...

Roadie

I'm not being funny but this release basically is a beta, crucial missing features, massive design flaws, things not working properly.   It just beggars belief to me that Spotify didn't try ...

licenced

Community Legend

3248 Views

14 replies

6 likes

  • 3248 Views
  • 14 replies
  • 6 likes

missing feature landscape

I miss the function of the app in landscape mode to make. This would be important for my Tablet.

Newbie

I miss the function of the app in landscape mode to make. This would be important for my Tablet.

neo-x

Community Legend

1859 Views

8 replies

3 likes

  • 1859 Views
  • 8 replies
  • 3 likes

Reinstall Spotify from clean on new version

I'm having a lot of problems with the new version of spotify (on my HTC Desire, Android 2.2). Firstly I installed the preview/beta version of spotify (before they released it on the market place) and found that it was kicking out my SD card (unexpect...

Casual Listener

I'm having a lot of problems with the new version of spotify (on my HTC Desire, Android 2.2). Firstly I installed the preview/beta version of spotify (before they released it on the market place) and...

Afront

Community Legend

3742 Views

4 replies

0 likes

  • 3742 Views
  • 4 replies
  • 0 likes

Problem since last Spotify Android Update

Dear Spotify Coustomer Support!Yesterday my Spotify on my Galaxy S!! worked just fine, all my lists and downloaded list were working. But this morning NOTHING works, the only list that are available are my Starred lists but nothing else. What i can u...

Casual Listener

Dear Spotify Coustomer Support! Yesterday my Spotify on my Galaxy S!! worked just fine, all my lists and downloaded list were working. But this morning NOTHING works, the only list that are avai...

559 Views

0 replies

1 likes

  • 559 Views
  • 0 replies
  • 1 likes