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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

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cohendylan1

Music Fan

212766 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 212766 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

564383 Views

78 replies

3 likes

  • 564383 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

465368 Views

577 replies

39 likes

Account
Free
  • 465368 Views
  • 577 replies
  • 39 likes

Samsung Galaxy Note AT&T

Everytime that I try to access Spotify from the andriod app it wont let me get past the screen talking about data usage... I press ok then the same message reappears everytime and it wont even let me use the app... This needs to be fixed proto I love...

Newbie

Everytime that I try to access Spotify from the andriod app it wont let me get past the screen talking about data usage... I press ok then the same message reappears everytime and it wont even let me...

grodaisaltsyra

Newbie

1300 Views

4 replies

0 likes

  • 1300 Views
  • 4 replies
  • 0 likes

Solved!! Every time i log in to it kicks me out after 2 seconds.

Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt work. since i pay for premium, i think it is poor th...

Casual Listener

Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt w...

sherm485

Casual Listener

8412 Views

4 replies

0 likes

  • 8412 Views
  • 4 replies
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Solved!! just signed up for premium and was charged twice?

Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?

Music Fan

Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?

user-removed

Not applicable

1162 Views

9 replies

0 likes

  • 1162 Views
  • 9 replies
  • 0 likes

Not enough space on disk - new issue for my phone

I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged out, made sure the SD Location was set right, and ...

Roadie

I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged...

licenced

Community Legend

1885 Views

3 replies

1 likes

  • 1885 Views
  • 3 replies
  • 1 likes

info box with no words in comes up when I try to play music on android tablet

I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops up but with no information in it.Anyone else having...

Newbie

I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops ...

licenced

Community Legend

624 Views

2 replies

0 likes

  • 624 Views
  • 2 replies
  • 0 likes

Is it possible to see which playlist a song is from when playing library?

I tend to play my library a lot, and often i wonder which playlist one of the songs is in, (because i wonder if i should add it to a certain playlist) and i can't find out. Is there a way to find this out? Thanks

Regular

I tend to play my library a lot, and often i wonder which playlist one of the songs is in, (because i wonder if i should add it to a certain playlist) and i can't find out. Is there a way to find thi...

Furi

Regular

725 Views

2 replies

2 likes

  • 725 Views
  • 2 replies
  • 2 likes

Spotify won't load on HTC Sensation.

Running stock 2.3.4 with Sense 3.0. App goes black the second I hit the icon then shuts off and returns to the home screen. Help?

Casual Listener

Running stock 2.3.4 with Sense 3.0.   App goes black the second I hit the icon then shuts off and returns to the home screen.   Help? 😞

hawkinsjason

Newbie

2245 Views

5 replies

1 likes

  • 2245 Views
  • 5 replies
  • 1 likes

Solved!! Nooo! All playlists gone! :(

I recently tried to start the Spotify App ony my Galaxy S2, but it would just keep closing as soon as I started it. I read on the web that the solution was to turn off all data traffic, start the app and logout, which I did. Then it was recommended t...

Casual Listener

I recently tried to start the Spotify App ony my Galaxy S2, but it would just keep closing as soon as I started it.   I read on the web that the solution was to turn off all data traffic, st...

sledgas

Casual Listener

891 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Not working on Sony Ericsson x8

Spotify not working on my Sony Ericsson x8. It was until recently. Mobile manufacturer claims the wrong lays with Spotify - what to do?

Newbie

Spotify not working on my Sony Ericsson x8. It was until recently. Mobile manufacturer claims the wrong lays with Spotify - what to do?

Richard

Community Legend

1128 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Has spotify forgot about us Android users once again?

So, I was super stoked when I saw the new beta of the Android app, and jumped on Spotify and handed them my $10. well.. I want it back. Yes I know, this app is beta , and is not 100%. but it's been a moth or so, and no new update! I am done, I am not...

Gig Goer

So, I was super stoked when I saw the new beta of the Android app, and jumped on Spotify and handed them my $10.  well.. I want it back.  Yes I know, this app is beta , and is not 100%. &nb...

podycust

Music Fan

3170 Views

20 replies

2 likes

  • 3170 Views
  • 20 replies
  • 2 likes

Android Phone has STOPPED showing up under devices.

So, until four days ago, Spotify was working completely fine, both on my computer and phone. Everything was syncing perfectly. But then (another issue), I had to reboot the phone, only a couple of hours after my Spotify Premium ran out. I now have bo...

Newbie

So, until four days ago, Spotify was working completely fine, both on my computer and phone. Everything was syncing perfectly. But then (another issue), I had to reboot the phone, only a couple of ho...

licenced

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Solved!! Problems using the wi/fi or 3G with spotify

Everytime i turn on online mode spotify just shuts down, can't do anything not sync my songs to offline mode or anything.What is wrong? anyone got an idea?

Casual Listener

Everytime i turn on online mode spotify just shuts down, can't do anything not sync my songs to offline mode or anything. What is wrong? anyone got an idea?  

Truls

Casual Listener

3196 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Facebook are logging me off?

Why do I need to choose Spotify or facebook when i use my mobilephone? I got premium Spotify, NOT facebook! I use it in my car and if I have to log in because of this virus called facebook every time i get in my car, this music app will not work for ...

Casual Listener

Why do I need to choose Spotify or facebook when i use my mobilephone? I got premium Spotify, NOT facebook! I use it in my car and if I have to log in because of this virus called facebook every ...

eyvinnen

Casual Listener

931 Views

3 replies

0 likes

  • 931 Views
  • 3 replies
  • 0 likes

spotify not starting

hello i formated my sd card and it seems like something happend cause when i try to get on spotify on the phone it just change screen then back again to were i can start it. whats wrong? i tryed to reinstall it but just keep repeating it just seems l...

Newbie

hello i formated my sd card and it seems like something happend cause when i try to get on spotify on the phone it just change screen then back again to were i can start it. whats wrong? i tryed to r...

licenced

Community Legend

832 Views

2 replies

1 likes

  • 832 Views
  • 2 replies
  • 1 likes

Play Queue needs major overhaul! :)

Hi guys Thank you for this cool service - and for bringing it to mobile platforms too. It has huge potential and I hope you will put the time and ressources in to keep developing this! Now, I really like the Spotify desktop version. It's easy and fas...

Newbie

Hi guys   Thank you for this cool service - and for bringing it to mobile platforms too. It has huge potential and I hope you will put the time and ressources in to keep developing this! 🙂 ...

Brent212

Roadie

1428 Views

2 replies

3 likes

  • 1428 Views
  • 2 replies
  • 3 likes

Solved!! Spotify closes instantly after i open it on my android.

Need help with this problem, i am using a samsung galaxy s2 gt-i9100. When i open spotify it closes almost immediately, i don't even have time to click on a playlist. I've tried to uninstall and install again, restarted my phone a couple of times but...

Casual Listener

Need help with this problem, i am using a samsung galaxy s2 gt-i9100. When i open spotify it closes almost immediately, i don't even have time to click on a playlist. I've tried to uninstall and inst...

pixvix

Casual Listener

1987 Views

2 replies

0 likes

  • 1987 Views
  • 2 replies
  • 0 likes

Online problems

Hello, i have been using spotify premium for some time now, but since recently i'm having trouble. Whenever i go online (doesn't matter wich network im in ) spotify crashes instantly and i have to turn my wifi off, otherwise theres no way for me to a...

Casual Listener

Hello, i have been using spotify premium for some time now, but since recently i'm having trouble. Whenever i go online (doesn't matter wich network im in ) spotify crashes instantly and i have to tu...

licenced

Community Legend

1319 Views

6 replies

0 likes

  • 1319 Views
  • 6 replies
  • 0 likes

Solved!! Can't Get Past Data Flat Rate Warning Message

Hey,On my samsung galaxy s2 running ICS, I can't get past the message that warns about data usage, right after you log in. The message keeps coming up after pressing 'OK'.has anyone else had this problem?

Casual Listener

Hey, On my samsung galaxy s2 running ICS, I can't get past the message that warns about data usage, right after you log in. The message keeps coming up after pressing 'OK'. has anyone else had ...

mattyalexander

Casual Listener

883 Views

2 replies

0 likes

  • 883 Views
  • 2 replies
  • 0 likes

Can you make Spotify stay in offline mode?

Hi I am using Spotify Premium on an HTC Desire S. My problm relates to off-line mode. When i force Spotify into offline mode it will only stay offline providing the phone remains switched on. If i turn the phone off and back on when i try to login to...

Casual Listener

Hi I am using Spotify Premium on an HTC Desire S.  My problm relates to off-line mode.  When i force Spotify into offline mode it will only stay offline providing the phone remains switch...

jay1464

Casual Listener

1104 Views

2 replies

0 likes

  • 1104 Views
  • 2 replies
  • 0 likes