Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
108550 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
219117 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
574336 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
472608 Views
577 replies
40 likes
Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt work. since i pay for premium, i think it is poor th...
Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt w...
Casual Listener
8424 Views
4 replies
0 likes
Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?
Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?
Not applicable
1173 Views
9 replies
0 likes
I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged out, made sure the SD Location was set right, and ...
I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged...
Community Legend
1906 Views
3 replies
1 likes
I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops up but with no information in it.Anyone else having...
I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops ...
Community Legend
633 Views
2 replies
0 likes
I tend to play my library a lot, and often i wonder which playlist one of the songs is in, (because i wonder if i should add it to a certain playlist) and i can't find out. Is there a way to find this out? Thanks
I tend to play my library a lot, and often i wonder which playlist one of the songs is in, (because i wonder if i should add it to a certain playlist) and i can't find out. Is there a way to find thi...
Regular
738 Views
2 replies
2 likes
Running stock 2.3.4 with Sense 3.0. App goes black the second I hit the icon then shuts off and returns to the home screen. Help?
Running stock 2.3.4 with Sense 3.0. App goes black the second I hit the icon then shuts off and returns to the home screen. Help? 😞
Newbie
2253 Views
5 replies
1 likes
I recently tried to start the Spotify App ony my Galaxy S2, but it would just keep closing as soon as I started it. I read on the web that the solution was to turn off all data traffic, start the app and logout, which I did. Then it was recommended t...
I recently tried to start the Spotify App ony my Galaxy S2, but it would just keep closing as soon as I started it. I read on the web that the solution was to turn off all data traffic, st...
Casual Listener
901 Views
2 replies
0 likes
Spotify not working on my Sony Ericsson x8. It was until recently. Mobile manufacturer claims the wrong lays with Spotify - what to do?
Spotify not working on my Sony Ericsson x8. It was until recently. Mobile manufacturer claims the wrong lays with Spotify - what to do?
Community Legend
1135 Views
1 replies
0 likes
So, I was super stoked when I saw the new beta of the Android app, and jumped on Spotify and handed them my $10. well.. I want it back. Yes I know, this app is beta , and is not 100%. but it's been a moth or so, and no new update! I am done, I am not...
So, I was super stoked when I saw the new beta of the Android app, and jumped on Spotify and handed them my $10. well.. I want it back. Yes I know, this app is beta , and is not 100%. &nb...
Music Fan
3236 Views
20 replies
2 likes
So, until four days ago, Spotify was working completely fine, both on my computer and phone. Everything was syncing perfectly. But then (another issue), I had to reboot the phone, only a couple of hours after my Spotify Premium ran out. I now have bo...
So, until four days ago, Spotify was working completely fine, both on my computer and phone. Everything was syncing perfectly. But then (another issue), I had to reboot the phone, only a couple of ho...
Community Legend
554 Views
1 replies
0 likes
Everytime i turn on online mode spotify just shuts down, can't do anything not sync my songs to offline mode or anything.What is wrong? anyone got an idea?
Everytime i turn on online mode spotify just shuts down, can't do anything not sync my songs to offline mode or anything. What is wrong? anyone got an idea?
Casual Listener
3215 Views
8 replies
0 likes
Why do I need to choose Spotify or facebook when i use my mobilephone? I got premium Spotify, NOT facebook! I use it in my car and if I have to log in because of this virus called facebook every time i get in my car, this music app will not work for ...
Why do I need to choose Spotify or facebook when i use my mobilephone? I got premium Spotify, NOT facebook! I use it in my car and if I have to log in because of this virus called facebook every ...
Casual Listener
943 Views
3 replies
0 likes
hello i formated my sd card and it seems like something happend cause when i try to get on spotify on the phone it just change screen then back again to were i can start it. whats wrong? i tryed to reinstall it but just keep repeating it just seems l...
hello i formated my sd card and it seems like something happend cause when i try to get on spotify on the phone it just change screen then back again to were i can start it. whats wrong? i tryed to r...
Community Legend
848 Views
2 replies
1 likes
Hi guys Thank you for this cool service - and for bringing it to mobile platforms too. It has huge potential and I hope you will put the time and ressources in to keep developing this! Now, I really like the Spotify desktop version. It's easy and fas...
Hi guys Thank you for this cool service - and for bringing it to mobile platforms too. It has huge potential and I hope you will put the time and ressources in to keep developing this! 🙂 ...
Roadie
1443 Views
2 replies
3 likes
Need help with this problem, i am using a samsung galaxy s2 gt-i9100. When i open spotify it closes almost immediately, i don't even have time to click on a playlist. I've tried to uninstall and install again, restarted my phone a couple of times but...
Need help with this problem, i am using a samsung galaxy s2 gt-i9100. When i open spotify it closes almost immediately, i don't even have time to click on a playlist. I've tried to uninstall and inst...
Casual Listener
1992 Views
2 replies
0 likes
Hello, i have been using spotify premium for some time now, but since recently i'm having trouble. Whenever i go online (doesn't matter wich network im in ) spotify crashes instantly and i have to turn my wifi off, otherwise theres no way for me to a...
Hello, i have been using spotify premium for some time now, but since recently i'm having trouble. Whenever i go online (doesn't matter wich network im in ) spotify crashes instantly and i have to tu...
Community Legend
1340 Views
6 replies
0 likes
Hey,On my samsung galaxy s2 running ICS, I can't get past the message that warns about data usage, right after you log in. The message keeps coming up after pressing 'OK'.has anyone else had this problem?
Hey, On my samsung galaxy s2 running ICS, I can't get past the message that warns about data usage, right after you log in. The message keeps coming up after pressing 'OK'. has anyone else had ...
Casual Listener
896 Views
2 replies
0 likes
Hi I am using Spotify Premium on an HTC Desire S. My problm relates to off-line mode. When i force Spotify into offline mode it will only stay offline providing the phone remains switched on. If i turn the phone off and back on when i try to login to...
Hi I am using Spotify Premium on an HTC Desire S. My problm relates to off-line mode. When i force Spotify into offline mode it will only stay offline providing the phone remains switch...
Casual Listener
1108 Views
2 replies
0 likes
I cant go online, and Spotify just shows me "You are in offline mode", BUT WHAT DI I DO TO GET IN ONLINE MODE??? (I am connected to my home wi-fi
I cant go online, and Spotify just shows me "You are in offline mode", BUT WHAT DI I DO TO GET IN ONLINE MODE??? (I am connected to my home wi-fi
Casual Listener
1550 Views
5 replies
0 likes
I have a problem with the application on my mobile phone. When I fill my e-mail and my password , It shows a warning message on the data transfert of the streaming music and when I click on OK, the same message come again. I have a sony Xperia S
I have a problem with the application on my mobile phone. When I fill my e-mail and my password , It shows a warning message on the data transfert of the streaming music and when I click on OK, the s...
Casual Listener
904 Views
2 replies
0 likes
