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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7258 Views

0 replies

7 likes

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Output volume nerfed in new update?

Hi guys, Has the output volume of the app been limited in the latest update or is this an issue with my phone? Using a Samsung Galaxy SII and had no problems up until now, but went out for a run with it last night after an update and the output volum...

Newbie

Hi guys,   Has the output volume of the app been limited in the latest update or is this an issue with my phone? Using a Samsung Galaxy SII and had no problems up until now,  but went out...

nikreiman

Spotify Legend

2125 Views

6 replies

0 likes

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I can't get out of "offline" mode!

I have a droid X2.. downloaded Spotify, and it plays local music but not anything from my Spotify account. I don't see where to toggle online/offline! Stays this way even when connected to WiFi. The top line says "Spotify" and under that, it says "Yo...

Casual Listener

I have a droid X2.. downloaded Spotify, and it plays local music but not anything from my Spotify account. I don't see where to toggle online/offline!  Stays this way even when connected to WiFi...

jrcstudios

Casual Listener

1984 Views

5 replies

0 likes

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Why can't i play some songs from my playlist?

Hello Some songs especialy those from Snow Patrol can't be played in spotify mobile but on my computer they work normal.Those songs ar all a bit grey and when i slectet them i get a error message telling me that that song isn't avaible in my region.t...

Music Fan

Hello   Some songs especialy those from Snow Patrol can't be played in spotify mobile but on my computer they work normal. Those songs ar all a bit grey and when i slectet them i get a error ...

1311 Views

0 replies

0 likes

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Offline when I have full connection?

For almost a week now the app has been telling me I am offline when I have full reception, wifi, and 3g, and gives me no option to try to reconnect. Help!

Newbie

For almost a week now the app has been telling me I am offline when I have full reception, wifi, and 3g, and gives me no option to try to reconnect. Help!

rani1227

Newbie

911 Views

3 replies

0 likes

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Android Spotify keeps asking me to login

Every time I start up the Android Spotify app now, it asks me to login via facebook (or username). This is pretty **bleep** annoying, especially if you're in the car, you do not want to log in (when it inevitably crashes on you). This app REALLY need...

Music Fan

Every time I start up the Android Spotify app now, it asks me to login via facebook (or username). This is pretty **bleep** annoying, especially if you're in the car, you do not want to log in (when ...

Big_thicky

Visitor

13123 Views

17 replies

5 likes

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How do I orden my playlist?

How can i change te order of my playlist they seem to be more or less in a radom order.I'm running spotify on a samsung galaxy mini. Thaks

Music Fan

How can i change te order of my playlist they seem to be more or less in a radom order. I'm running spotify on a samsung galaxy mini.   Thaks

mari06m4

Newbie

1231 Views

3 replies

0 likes

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Cancelled

I signed up Mar. 5 for a 30 day trial and have been frustrated by the bugs on my Galaxy Nexus and Transformer Prime . The app is very unstable as you all know. I have been posting and reading the complaints on the Android Market with no response from...

Casual Listener

I signed up Mar. 5 for a 30 day trial and have been frustrated by the bugs on my Galaxy Nexus and Transformer Prime . The app is very unstable as you all know. I have been posting and reading the com...

suelg24

Casual Listener

1229 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Shuffle

Why does not shuffle works if you have two different phones?

Visitor

Why does not shuffle works if you have two different phones?

nobbynator

Newbie

587 Views

3 replies

0 likes

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Music stutters when phone goes into standby (blackscreen)

Hey,just recently bought spotify and it is an awesome service. I do have an issue with the mobile app on my HTC Desire running 2.3.3. When the phone goes into standby mode and turns the screen off, the music starts to stutter after a few minutes of p...

Visitor

Hey, just recently bought spotify and it is an awesome service.   I do have an issue with the mobile app on my HTC Desire running 2.3.3.   When the phone goes into standby mode and ...

Kresten112

Casual Listener

3185 Views

20 replies

1 likes

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Unknown Error 112 when logging in

Hi there, I am a premium Spotify customer and using the Android App. Registered using Facebook. Every time I open the Spotify app, it says that "another user put the app into offline mode". Then it forces me to go online. Then it always fails to logi...

Newbie

Hi there, I am a premium Spotify customer and using the Android App. Registered using Facebook.   Every time I open the Spotify app, it says that "another user put the app into offline mo...

2852 Views

0 replies

3 likes

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Why Does You Andriod App Suck So Hard?

And when are you planning to make any significant changes to it? Seriously, it's horrible.

Newbie

And when are you planning to make any significant changes to it?   Seriously, it's horrible.

gorymeraz

Casual Listener

4382 Views

6 replies

12 likes

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  • 6 replies
  • 12 likes

Solved!! Any chance to get 320 kbps OGG on Android in the near future?

First of all, Sorry for my english. I´m a premium user from Spain and I really enjoyed Spotify premium for more than a year and a half, on PC and also on Android. I like to listen the music as good as I can and I have a Hi-End portable equipment (Ety...

Regular

First of all, Sorry for my english.   I´m a premium user from Spain and I really enjoyed Spotify premium for more than a year and a half, on PC and also on Android.   I like to listen t...

alexh3791

Music Fan

3355 Views

10 replies

3 likes

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Automatic Track Replacement causing sync problems with android client

Certain tracks will not sync to the local cache on my android phone, nor are they even streamable. I believe all the tracks have fallen out of license and are now played-thru on my PCclient viaSpotify's Automatic Track Replacement (actually linking)....

Regular

Certain tracks will not sync to the local cache on my android phone, nor are they even streamable.  I believe all the tracks have fallen out of license and are now played-thru on my PCclient via...

1010 Views

0 replies

0 likes

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annoying Facebook ad

What's up with the annoying Spotify ad that opens when I open my Spotify Android app? It asks me if I would like to get suggestions for new music. There's a button "OK, thanks" and a checkbox I constantly uncheck because I don't want what is in it. P...

Roadie

What's up with the annoying Spotify ad that opens when I open my Spotify Android app? It asks me if I would like to get suggestions for new music. There's a button "OK, thanks" and a checkbox I ...

Dragongard

Gig Goer

1612 Views

10 replies

9 likes

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  • 10 replies
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Solved!! Galaxy S - Spotify

What happened, Why does Spotify crashes in my mobile hone?

Visitor

What happened, Why does Spotify crashes in my mobile hone?

user-removed

Not applicable

2710 Views

11 replies

0 likes

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Music stutters constantly after a few minutes

Hi, I'm running Spotify on my HTC Hero, which is farily old but it doesn't have any problems playing music in the normal Android player. When I use Spotify it will play fine at first, but then the player freezes up and music stutters contantly. It's ...

Music Fan

Hi,   I'm running Spotify on my HTC Hero, which is farily old but it doesn't have any problems playing music in the normal Android player. When I use Spotify it will play fine at first, but th...

Richard

Community Legend

1453 Views

1 replies

0 likes

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offline storage space on android

I only have 4409 MB of total storage space for my offline playlists. Is that normal? Is there a way to get more? I don't like streaming because it tends to mess up playback so I would like to just sync all my music to offline playlists but I run out ...

Newbie

I only have 4409 MB of total storage space for my offline playlists.  Is that normal?  Is there a way to get more?  I don't like streaming because it tends to mess up playback so I wou...

rferrett

Roadie

1562 Views

2 replies

0 likes

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Cant see my playlists on galaxy s2

I cant see my playlists on my phone i tried reintsall the app but i dosent work. and yes i have premium i renewed it acouple of days ago

Newbie

I cant see my playlists on my phone i tried reintsall the app but i dosent work. and yes i have premium i renewed it acouple of days ago

David

Spotify Legend

803 Views

1 replies

0 likes

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  • 1 replies
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Solved!! App keeps logging out

This is sooooo frustrating - Is there any way this app can be set to stay logged in? Spotify's own recommendation to resolve an issue where the app keeps logging out is....... To reinstall!!!!! What use is that to people who have lots of music synche...

Newbie

This is sooooo frustrating - Is there any way this app can be set to stay logged in?   Spotify's own recommendation to resolve an issue where the app keeps logging out is.......   To re...

babihtg

Casual Listener

19860 Views

20 replies

15 likes

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USB syncing on Android

I bought a premium subscription so I could listen to my playlists on my mobile. Less than half the tracks will sync - apparently my android device has to be connected by wifi to my computer to enable the rest to be sync'd. EDIT: Sorry, error in post,...

Regular

I bought a premium subscription so I could listen to my playlists on my mobile.   Less than half the tracks will sync - apparently my android device has to be connected by wifi to my computer ...

user-removed

Not applicable

9966 Views

10 replies

5 likes

  • 9966 Views
  • 10 replies
  • 5 likes