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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6871 Views

0 replies

7 likes

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Offline when I have full connection?

For almost a week now the app has been telling me I am offline when I have full reception, wifi, and 3g, and gives me no option to try to reconnect. Help!

Newbie

For almost a week now the app has been telling me I am offline when I have full reception, wifi, and 3g, and gives me no option to try to reconnect. Help!

rani1227

Newbie

887 Views

3 replies

0 likes

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Android Spotify keeps asking me to login

Every time I start up the Android Spotify app now, it asks me to login via facebook (or username). This is pretty **bleep** annoying, especially if you're in the car, you do not want to log in (when it inevitably crashes on you). This app REALLY need...

Music Fan

Every time I start up the Android Spotify app now, it asks me to login via facebook (or username). This is pretty **bleep** annoying, especially if you're in the car, you do not want to log in (when ...

Big_thicky

Visitor

12965 Views

17 replies

5 likes

  • 12965 Views
  • 17 replies
  • 5 likes

How do I orden my playlist?

How can i change te order of my playlist they seem to be more or less in a radom order.I'm running spotify on a samsung galaxy mini. Thaks

Music Fan

How can i change te order of my playlist they seem to be more or less in a radom order. I'm running spotify on a samsung galaxy mini.   Thaks

mari06m4

Newbie

1211 Views

3 replies

0 likes

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  • 3 replies
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Cancelled

I signed up Mar. 5 for a 30 day trial and have been frustrated by the bugs on my Galaxy Nexus and Transformer Prime . The app is very unstable as you all know. I have been posting and reading the complaints on the Android Market with no response from...

Casual Listener

I signed up Mar. 5 for a 30 day trial and have been frustrated by the bugs on my Galaxy Nexus and Transformer Prime . The app is very unstable as you all know. I have been posting and reading the com...

suelg24

Casual Listener

1184 Views

7 replies

1 likes

  • 1184 Views
  • 7 replies
  • 1 likes

Shuffle

Why does not shuffle works if you have two different phones?

Visitor

Why does not shuffle works if you have two different phones?

nobbynator

Newbie

577 Views

3 replies

0 likes

  • 577 Views
  • 3 replies
  • 0 likes

Music stutters when phone goes into standby (blackscreen)

Hey,just recently bought spotify and it is an awesome service. I do have an issue with the mobile app on my HTC Desire running 2.3.3. When the phone goes into standby mode and turns the screen off, the music starts to stutter after a few minutes of p...

Visitor

Hey, just recently bought spotify and it is an awesome service.   I do have an issue with the mobile app on my HTC Desire running 2.3.3.   When the phone goes into standby mode and ...

Kresten112

Casual Listener

3092 Views

20 replies

1 likes

  • 3092 Views
  • 20 replies
  • 1 likes

Unknown Error 112 when logging in

Hi there, I am a premium Spotify customer and using the Android App. Registered using Facebook. Every time I open the Spotify app, it says that "another user put the app into offline mode". Then it forces me to go online. Then it always fails to logi...

Newbie

Hi there, I am a premium Spotify customer and using the Android App. Registered using Facebook.   Every time I open the Spotify app, it says that "another user put the app into offline mo...

2843 Views

0 replies

3 likes

  • 2843 Views
  • 0 replies
  • 3 likes

Why Does You Andriod App Suck So Hard?

And when are you planning to make any significant changes to it? Seriously, it's horrible.

Newbie

And when are you planning to make any significant changes to it?   Seriously, it's horrible.

gorymeraz

Casual Listener

4340 Views

6 replies

12 likes

  • 4340 Views
  • 6 replies
  • 12 likes

Solved!! Any chance to get 320 kbps OGG on Android in the near future?

First of all, Sorry for my english. I´m a premium user from Spain and I really enjoyed Spotify premium for more than a year and a half, on PC and also on Android. I like to listen the music as good as I can and I have a Hi-End portable equipment (Ety...

Regular

First of all, Sorry for my english.   I´m a premium user from Spain and I really enjoyed Spotify premium for more than a year and a half, on PC and also on Android.   I like to listen t...

alexh3791

Music Fan

3299 Views

10 replies

3 likes

  • 3299 Views
  • 10 replies
  • 3 likes

Automatic Track Replacement causing sync problems with android client

Certain tracks will not sync to the local cache on my android phone, nor are they even streamable. I believe all the tracks have fallen out of license and are now played-thru on my PCclient viaSpotify's Automatic Track Replacement (actually linking)....

Regular

Certain tracks will not sync to the local cache on my android phone, nor are they even streamable.  I believe all the tracks have fallen out of license and are now played-thru on my PCclient via...

1000 Views

0 replies

0 likes

  • 1000 Views
  • 0 replies
  • 0 likes

annoying Facebook ad

What's up with the annoying Spotify ad that opens when I open my Spotify Android app? It asks me if I would like to get suggestions for new music. There's a button "OK, thanks" and a checkbox I constantly uncheck because I don't want what is in it. P...

Roadie

What's up with the annoying Spotify ad that opens when I open my Spotify Android app? It asks me if I would like to get suggestions for new music. There's a button "OK, thanks" and a checkbox I ...

Dragongard

Gig Goer

1562 Views

10 replies

9 likes

  • 1562 Views
  • 10 replies
  • 9 likes

Solved!! Galaxy S - Spotify

What happened, Why does Spotify crashes in my mobile hone?

Visitor

What happened, Why does Spotify crashes in my mobile hone?

user-removed

Not applicable

2658 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Music stutters constantly after a few minutes

Hi, I'm running Spotify on my HTC Hero, which is farily old but it doesn't have any problems playing music in the normal Android player. When I use Spotify it will play fine at first, but then the player freezes up and music stutters contantly. It's ...

Music Fan

Hi,   I'm running Spotify on my HTC Hero, which is farily old but it doesn't have any problems playing music in the normal Android player. When I use Spotify it will play fine at first, but th...

Richard

Community Legend

1445 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

offline storage space on android

I only have 4409 MB of total storage space for my offline playlists. Is that normal? Is there a way to get more? I don't like streaming because it tends to mess up playback so I would like to just sync all my music to offline playlists but I run out ...

Newbie

I only have 4409 MB of total storage space for my offline playlists.  Is that normal?  Is there a way to get more?  I don't like streaming because it tends to mess up playback so I wou...

rferrett

Roadie

1550 Views

2 replies

0 likes

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  • 2 replies
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Cant see my playlists on galaxy s2

I cant see my playlists on my phone i tried reintsall the app but i dosent work. and yes i have premium i renewed it acouple of days ago

Newbie

I cant see my playlists on my phone i tried reintsall the app but i dosent work. and yes i have premium i renewed it acouple of days ago

David

Spotify Legend

789 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! App keeps logging out

This is sooooo frustrating - Is there any way this app can be set to stay logged in? Spotify's own recommendation to resolve an issue where the app keeps logging out is....... To reinstall!!!!! What use is that to people who have lots of music synche...

Newbie

This is sooooo frustrating - Is there any way this app can be set to stay logged in?   Spotify's own recommendation to resolve an issue where the app keeps logging out is.......   To re...

babihtg

Casual Listener

19555 Views

20 replies

15 likes

  • 19555 Views
  • 20 replies
  • 15 likes

USB syncing on Android

I bought a premium subscription so I could listen to my playlists on my mobile. Less than half the tracks will sync - apparently my android device has to be connected by wifi to my computer to enable the rest to be sync'd. EDIT: Sorry, error in post,...

Regular

I bought a premium subscription so I could listen to my playlists on my mobile.   Less than half the tracks will sync - apparently my android device has to be connected by wifi to my computer ...

user-removed

Not applicable

9930 Views

10 replies

5 likes

  • 9930 Views
  • 10 replies
  • 5 likes

Punch 1x p3nis

Don't buy it, it's beyons crap, and the app is even worse, it gives me the urge to punch someone in the **bleep**

Newbie

Don't buy it, it's beyons  crap, and the app is even worse, it gives me the urge to punch someone in the **bleep**

657 Views

0 replies

0 likes

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Solved!! Get an empty info box when trying to listen to a tune

I had my app working until two days ago. Now, every time I select a tune I get an empty Info dialog box with the only option to click OK. Then nothing happens and no music starts. Any suggestions?

Newbie

I had my app working until two days ago. Now, every time I select a tune I get an empty Info dialog box with the only option to click OK. Then nothing happens and no music starts. Any suggestions?

licenced

Community Legend

4892 Views

30 replies

1 likes

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  • 30 replies
  • 1 likes

App crashes every time I try and play song

This just started happening every time I try and play a song the app crashes it doesn't matter if it's from a playlist or not or If I'm in online or off-line mode it does it every single time. I'm running the latest version of android and the latest ...

Newbie

This just started happening every time I try and play a song the app crashes it doesn't matter if it's from a playlist or not or If I'm in online or off-line mode it does it every single time. I'm ru...

Terth

Casual Listener

1176 Views

1 replies

0 likes

  • 1176 Views
  • 1 replies
  • 0 likes