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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4754 Views

0 replies

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Yet another iOS update!

Just to rub salt in the wounds of us poor (but still paying for a Premium Subscription) Android users, Spotify have now released yet another iOS update without any sign of anything happening on the Android front...https://twitter.com/#!/nevyn/status/...

Community Legend

Just to rub salt in the wounds of us poor (but still paying for a Premium Subscription) Android users, Spotify have now released yet another iOS update without any sign of anything happening on the A...

SteveBrammer

Community Legend

1931 Views

10 replies

3 likes

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Solved!! Class action Lawsuit against Spotify - this app has been broken for FAR TOO LONG!

Who would be down to join in on this... Us Premium members pay $10 a month to be able to use this software on our mobile devices. (and technically for Unlimited listening)Not only has Spotify given free users Unlimited listening after charging paying...

Casual Listener

Who would be down to join in on this... Us Premium members pay $10 a month to be able to use this software on our mobile devices.  (and technically for Unlimited listening) Not only has &nbsp...

Richard

Community Legend

4673 Views

16 replies

6 likes

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Spotify-app crashes in online mode

Hi !I have a Galaxy S2 with spotify premium, when i try to sign into spotify in onlinemode, the app starts, and crashes after a few seconds. I manage to get it running in offlinemode, but when I turn offlinemode off, it crahses every single time. Why...

Newbie

Hi ! I have a Galaxy S2 with spotify premium, when i try to sign into spotify in onlinemode, the app starts, and crashes after a few seconds. I manage to get it running in offlinemode, but when I tu...

rarca

Casual Listener

834 Views

3 replies

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Tashiba Thrive

does anyone know if a Toshiba Thive is compateable it has Android Apps and is there a way to save music to save when u are off line

Casual Listener

does anyone know if a Toshiba Thive is compateable it has Android Apps and is there a way to save music to save when u are off line

crochetmeme

Casual Listener

565 Views

2 replies

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Refreshing playlists on mobile. (original music from Mac)

I have Spotify and I have synced my local files to playlists on my mobile phone. I have been using it for weeks now and when I want to add new songs I simply drag them into the playlist and connect my phone and they will appear. For some reason I hav...

Casual Listener

I have Spotify and I have synced my local files to playlists on my mobile phone. I have been using it for weeks now and when I want to add new songs I simply drag them into the playlist and connect m...

delaneypat33

Casual Listener

597 Views

1 replies

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It's the HTC Explore (android) compatible with spotify?

I want to buy a new mobile phone called HTC Explorer and I don't know if it's compatible with Spotify premium. Can you help me? lot of thanks

Newbie

I want to buy a new mobile phone called HTC Explorer and I don't know if it's compatible with Spotify premium. Can you help me? lot of thanks

David

Spotify Legend

934 Views

1 replies

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Android - Spotify App Insta Crash

I am getting an issue where the app insta crashes when I try to start it up. I get a black screen for like .0005 seconds and then right back to the homescreen. Any ideas? Galaxy Nexus

Casual Listener

I am getting an issue where the app insta crashes when I try to start it up. I get a black screen for like .0005 seconds and then right back to the homescreen.   Any ideas?   Galaxy Nex...

overfloater

Roadie

5263 Views

2 replies

1 likes

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Unknown Error 112

I recently reset my phone.I reinstalled Spotify, but every time I launch it I get a Error 112 message as it comes up.That message will go away in a second or two.Now when I try to log in I repeatedly get the "consumes large amounts of data warning".E...

Newbie

I recently reset my phone. I reinstalled Spotify, but every time I launch it I get a Error 112 message as it comes up. That message will go away in a second or two. Now when I try to log in I repe...

939 Views

0 replies

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Track information over bluetooth connection

My car supports music playback from bluetooth phones, both play/pause commands and track information (title, elapsed time etc). Spotify for iPhone sends track information, but when I use the Android Spotify app I do not get this! Can you please consi...

Regular

My car supports music playback from bluetooth phones, both play/pause commands and track information (title, elapsed time etc).   Spotify for iPhone sends track information, but when I use the...

Sven

Regular

1464 Views

3 replies

0 likes

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Can only stream music as a premium member?

I am a premium member. I noticed to the left of the song name it will usually have alogo if the song is synced or not. This logo has gone away and it seems I can only stream my songs, not listen to them offline. This is frustrating because I have a b...

Newbie

I am a premium member. I noticed to the left of the song name it will usually have  alogo if the song is synced or not. This logo has gone away and it seems I can only stream my songs, not liste...

503 Views

0 replies

0 likes

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App crashes in online mode

As soon as I go online to synchronize new songs the application crashes. Please help me!!

Casual Listener

As soon as I go online to synchronize new songs the application crashes. Please help me!!

licenced

Community Legend

750 Views

1 replies

0 likes

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Will syncing my own music 'offline' use up all my phone's memory?

Sorry if this is a stupid question but I don't quite understand how 'offline' mode works in terms of storage.I imported all the music I had on my PC into 'Local files' in Spotify. I then wanted to make a lot of this available offline on my mobile (HT...

Newbie

Sorry if this is a stupid question but I don't quite understand how 'offline' mode works in terms of storage. I imported all the music I had on my PC into 'Local files' in Spotify. I then wanted to ...

licenced

Community Legend

9620 Views

1 replies

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Solved!! Does the new Android app include ICS features?

Hi Does the new android app include the new features that Android ICS can have? Like lock screen media controls. It would help a lot. //Loffa

Casual Listener

Hi   Does the new android app include the new features that Android ICS can have? Like lock screen media controls. It would help a lot.   //Loffa

licenced

Community Legend

921 Views

1 replies

0 likes

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Solved!! Upgrade from Android 2.3.6 to 4: Pause/Play does not work on bluetooth A2DP client anymore

I was used to use a Bluetooth A2DP client with Spotify on my Android Nexus S with OS 2.3.6. After installing the newest Android OS 4 Spotify app is not able anymore to react anymore on Pause/Play pressed on my Bluetooth client wich is connected via A...

Visitor

I was used to use a Bluetooth A2DP client with Spotify on my Android Nexus S with OS 2.3.6. After installing the newest Android OS 4 Spotify app is not able anymore to react anymore on Pause/Pla...

licenced

Community Legend

2293 Views

1 replies

0 likes

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Solved!! Playing spotify through car speakers using android smartphone

Hi guys Can anyone help me out with this.. Ive recently bought a new car and I am trying to play spotify through the car speakers using my htc android smartphone. Ive got a premium spotify account and use it on my mobile already. The car doesnt have ...

Casual Listener

Hi guys   Can anyone help me out with this..     Ive recently bought a new car and I am trying to play spotify through the car speakers using my htc android smartphone.   I...

licenced

Community Legend

18703 Views

5 replies

0 likes

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Issues with Premium on Mobile

Iv got Spotify Premium but for some reason on my Andriod it says my thirty day trial of having offline playlists is expired...but I pay for premium...any ideas!? ThanksAsh

Newbie

Iv got Spotify Premium but for some reason on my Andriod it says my thirty day trial of having offline playlists is expired...but I pay for premium...any ideas!? Thanks Ash

thkkr

Newbie

871 Views

5 replies

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queue list

Ok my Android, I want to place individual songs on my queue list. If I select add to my queue on a song now in any playlist it adds the entire playlist to my queue every time. Any way to only have one song at a time added to the queue?

Newbie

Ok my Android, I want to place individual songs on my queue list. If I select add to my queue on a song now in any playlist it adds the entire playlist to my queue every time. Any way to only have on...

700 Views

0 replies

1 likes

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Crash after Staring song or add to playlist

Everytime I star a song or add one to a playlist the app crashes and restarts. This has been occurring for months now. During that time I've reinstalled Spotify multiple times because I've been flashing new ROMs. Even before I rooted my phone this wa...

Newbie

Everytime I star a song or add one to a playlist the app crashes and restarts. This has been occurring for months now. During that time I've reinstalled Spotify multiple times because I've been flash...

licenced

Community Legend

648 Views

1 replies

1 likes

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Solved!! Spotify Crashing on Droid

Today I've started encountering an issue in which Spotify will not open on my Android. I've reinstalled the program multiple times, reset the phone, pulled the battery, changed the password. . anything I could possibly think of. I'm still unable to e...

Newbie

Today I've started encountering an issue in which Spotify will not open on my Android. I've reinstalled the program multiple times, reset the phone, pulled the battery, changed the password. . anythi...

vh

Music Fan

2431 Views

4 replies

1 likes

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sync files over wireless net - no good

Hi,Are you able to sync your android mobile via a usb cable? If so, how?The wireless option through the router is rubbish. Should your machine see your mobile, it often drops out.Thanks

Newbie

Hi, Are you able to sync your android mobile via a usb cable? If so, how? The wireless option through the router is rubbish. Should your machine see your mobile, it often drops out. Thanks

licenced

Community Legend

666 Views

1 replies

0 likes

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