Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7252 Views

0 replies

7 likes

  • 7252 Views
  • 0 replies
  • 7 likes

Solved!! Get an empty info box when trying to listen to a tune

I had my app working until two days ago. Now, every time I select a tune I get an empty Info dialog box with the only option to click OK. Then nothing happens and no music starts. Any suggestions?

Newbie

I had my app working until two days ago. Now, every time I select a tune I get an empty Info dialog box with the only option to click OK. Then nothing happens and no music starts. Any suggestions?

licenced

Community Legend

5038 Views

30 replies

1 likes

  • 5038 Views
  • 30 replies
  • 1 likes

App crashes every time I try and play song

This just started happening every time I try and play a song the app crashes it doesn't matter if it's from a playlist or not or If I'm in online or off-line mode it does it every single time. I'm running the latest version of android and the latest ...

Newbie

This just started happening every time I try and play a song the app crashes it doesn't matter if it's from a playlist or not or If I'm in online or off-line mode it does it every single time. I'm ru...

Terth

Casual Listener

1193 Views

1 replies

0 likes

  • 1193 Views
  • 1 replies
  • 0 likes

Solved!! ANDROID TABLET COMPATABILITY

i WOULD LIKE TO INSTALL SPOTIFY ON ANDRIOD TABLET BY NEXTBOOK, ANY SUGGESTIONS? I CON NOT LOCATE IT ON THE DROID MARKET TO DOWNLOAD AND I DONT KNOW HOW TO TRANSFER THE FILE FROM MY PC, IT WORKED FLAWLESSLY TO MY DROID PHONE AND IT WAS SIMPLE. BUT I C...

Newbie

i WOULD LIKE TO INSTALL SPOTIFY ON ANDRIOD TABLET BY NEXTBOOK, ANY SUGGESTIONS? I CON NOT LOCATE IT ON THE DROID MARKET TO DOWNLOAD AND I DONT KNOW HOW TO TRANSFER THE FILE FROM MY PC, IT WORKED FLAW...

Peter__

Community Legend

9849 Views

11 replies

0 likes

  • 9849 Views
  • 11 replies
  • 0 likes

Solved!! Problems using the wi/fi or 3G with spotify

Everytime i turn on online mode spotify just shuts down, can't do anything not sync my songs to offline mode or anything.What is wrong? anyone got an idea?

Casual Listener

Everytime i turn on online mode spotify just shuts down, can't do anything not sync my songs to offline mode or anything. What is wrong? anyone got an idea?  

Truls

Casual Listener

2819 Views

8 replies

0 likes

  • 2819 Views
  • 8 replies
  • 0 likes

Solved!! Renewed Premium, It Isn't Working... Again.

I had let my premium subscription on my phone lapse because I was poor and ran out of money. I recently renewed it for this month and now I can't get it to work on my phone, again. It keeps telling me I need to sign up for premium. I did. There's eve...

Visitor

I had let my premium subscription on my phone lapse because I was poor and ran out of money. I recently renewed it for this month and now I can't get it to work on my phone, again. It keeps telling m...

meahtenoha

Spotify

1657 Views

3 replies

0 likes

  • 1657 Views
  • 3 replies
  • 0 likes

Solved!! Data warning message

My new Razr will not let me get past the Spotify data warning message. My old Droid X works fine. I have tried uninstalling/reinstalling the app but nothing has changed. Any suggestions on how I can get Spotify to work on the Razr?

Casual Listener

My new Razr will not let me get past the Spotify data warning message. My old Droid X works fine. I have tried uninstalling/reinstalling  the app but nothing has changed. Any suggestions on how ...

spitspotpremium

Roadie

3437 Views

5 replies

0 likes

  • 3437 Views
  • 5 replies
  • 0 likes

TROUBLE WITH SAMSUNG GALAXY NEXUS ANDROID ICE CREAM SANDWICH

Hello to All, I have a premiun spotify account and run uncorrectly in my Galaxy Nexus device, WHY?? first, I hate each time when spotify try to sing in with facebook account, why? I dont have facebook and I wont . Second, when I listen my favorite li...

Newbie

Hello to All,   I have a premiun spotify account and run uncorrectly in my Galaxy Nexus device, WHY??   first, I hate each time when spotify try to sing in with facebook account, why? I...

BeastFilipino

Regular

2690 Views

6 replies

0 likes

  • 2690 Views
  • 6 replies
  • 0 likes

fix the android app or i change to Wimp!

I missing high quality streaming 320. and its closes when i add songs to the favorite play lite or to plylists!I paying for the service an would like to get an working app for my money! I have nexus s with ICS!

Newbie

I missing high quality streaming 320. and its closes when i add songs to the favorite play lite or to plylists! I paying for the service an would like to get an working app for my money!   I ...

membrudez

Newbie

1076 Views

2 replies

3 likes

  • 1076 Views
  • 2 replies
  • 3 likes

Solved!! Spotify Android App Always Offline

Spotify only ever reports me as Offline using the Android app. I know I have an active internet connection on the device (The Transformer TF101 if you're interested), so that's not the problem. I can (sort of) solve the issue by reinstalling Spotify....

Casual Listener

Spotify only ever reports me as Offline using the Android app. I know I have an active internet connection on the device (The Transformer TF101 if you're interested), so that's not the problem. I can...

Stabledog

Casual Listener

65554 Views

67 replies

6 likes

  • 65554 Views
  • 67 replies
  • 6 likes

Moving offline files to a new Android handset/sd card

I have a lot of songs set to offline on my phone. Syncing them via wifi on a new handset would take ages. Can I move/copy the files manually from my current phone's sd card to my new phone's sd card (also Android)?

Visitor

I have a lot of songs set to offline on my phone. Syncing them via wifi on a new handset would take ages. Can I move/copy the files manually from my current phone's sd card to my new phone's sd card ...

rferrett

Roadie

1236 Views

4 replies

0 likes

  • 1236 Views
  • 4 replies
  • 0 likes

Solved!! [SPOTIFY STAFF] Is there any development at all being made on the Android app today?

Hello,I wonder if anyone from Spotify will be able to tell us an official answer about the situation that the Android app currently is in. Is there any development being made on it to make sure it works on 4.0+ devieces?Why hasnt the Android app been...

Casual Listener

Hello, I wonder if anyone from Spotify will be able to tell us an official answer about the situation that the Android app currently is in.   Is there any development being made on it to mak...

L337GoD777

Music Fan

5138 Views

27 replies

19 likes

  • 5138 Views
  • 27 replies
  • 19 likes

a few gripes with android spotify

1. I have been prompted three times today to link to facebook. I didn't want to link to facebook when I signed up. I didn't want to link to facebook a couple of months ago when I complained about this constant pestering on the old support forums. I d...

Regular

1. I have been prompted three times today to link to facebook.  I didn't want to link to facebook when I signed up.  I didn't want to link to facebook a couple of months ago when I complain...

stevekeiretsu

Regular

946 Views

2 replies

3 likes

  • 946 Views
  • 2 replies
  • 3 likes

NEW VERSION?

hello when does the new spotify version **bleep** out?how do i know what version i have? thanks

Music Fan

hello   when does the new spotify version **bleep** out? how do i know what version i have?   thanks

jacobras

Music Fan

1236 Views

1 replies

0 likes

  • 1236 Views
  • 1 replies
  • 0 likes

Stop the haemorrhage of Android users - get an alpha of the upcoming new Android client out now!

Hi I heard a rumour that a new Android client is in development. This has to be true because otherwise why aren't you fixing the known issues with the current one? I am hearing every day about users who are quitting Spotify because of the flaky Andro...

Music Fan

Hi   I heard a rumour that a new Android client is in development. This has to be true because otherwise why aren't you fixing the known issues with the current one?    I am hearin...

675 Views

0 replies

0 likes

  • 675 Views
  • 0 replies
  • 0 likes

Solved!! Create a mobile playlist offline

Is there an app so I can create a playlist with songs from spotify, while I'm offline and on the go?I have a lot of songs from spotify in different playlists, but then I want to combine different songs into a new playlist, while i'm in the train or s...

Newbie

Is there an app so I can create a playlist with songs from spotify, while I'm offline and on the go? I have a lot of songs from spotify in different playlists, but then I want to combine different s...

chrisrazor

Music Fan

1594 Views

1 replies

0 likes

  • 1594 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps crashing after I add or star a track?!

Hey, I use version: 0.4.12.180 on an Android device running Android version 2.3.7.Every time I add, remove or star a song and then wait a couple of seconds the spotify app crashes.. I thought it might have been my last phone but I recently switched p...

Casual Listener

Hey,    I use version: 0.4.12.180 on an Android device running Android version 2.3.7. Every time I add, remove or star a song and then wait a couple of seconds the spotify app crashes.. ...

ivanut

Casual Listener

4833 Views

20 replies

5 likes

  • 4833 Views
  • 20 replies
  • 5 likes

Starred albums paly in reverse order?

My starred tracks are all in the wrong order. They play from the last track to the first. Is there a fix for this? I never had this problem with the i phone app.

Newbie

My starred tracks are all in the wrong order. They play from the last track to the first. Is there a fix for this? I never had this problem with the i phone app.

675 Views

0 replies

2 likes

  • 675 Views
  • 0 replies
  • 2 likes

Problems with Offline mode

I syncronized my spotify pc playlists on my Samsung Galaxy S2 and its all on the phone now, but i cannot run the music in offline mode although i purchased premium 2 days ago. Some songs are played just a few seconds and then stop or they arent playe...

Newbie

I syncronized my spotify pc playlists on my Samsung Galaxy S2 and its all on the phone now, but i cannot run the music in offline mode although i purchased premium 2 days ago. Some songs are played j...

veroblues

Casual Listener

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

Offline Playlists Are Not Visible

Hi,I have noticed that my latest playlists are not visible on my HTC Desire S when in offline mode. If I create a new playlist and mark it as available offline it will disappear when I go offline. When I go online again, the playlist reappears. It do...

Newbie

Hi, I have noticed that my latest playlists are not visible on my HTC Desire S when in offline mode. If I create a new playlist and mark it as available offline it will disappear when I go offline...

748 Views

0 replies

1 likes

  • 748 Views
  • 0 replies
  • 1 likes