Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107552 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217545 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571833 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
471206 Views
577 replies
40 likes
Another feature I would like to see on Spotify for Android. There are times I would actually like to share the current playing song. It would be nice if there was some button on the current song screen, you know the window that you can flip up with a...
Another feature I would like to see on Spotify for Android. There are times I would actually like to share the current playing song. It would be nice if there was some button on the current son...
Music Fan
4514 Views
2 replies
0 likes
Hi, I am using Spotify on my Samsung Glaxy. Today, I was using it and had my Bluetooth headset connected for the first time. I noticed, that it quite often stopped playing. "Luckily", I had catlog running and so I've got a logcat log. Please see min....
Hi, I am using Spotify on my Samsung Glaxy. Today, I was using it and had my Bluetooth headset connected for the first time. I noticed, that it quite often stopped playing. "Luckily...
Community Legend
7288 Views
8 replies
0 likes
I'm having a problem with my offline sync. I can get all the songs synced on my phone, but when I don't have an internet connection and/or force the ap into offline mode, I am not able to access Spotify because I am prompted to enter my logon informa...
I'm having a problem with my offline sync. I can get all the songs synced on my phone, but when I don't have an internet connection and/or force the ap into offline mode, I am not able to access Spot...
470 Views
0 replies
0 likes
I noticed that on iPhone, the spotify app seems to remember, pretty much always the last song I played. But not on Android, when I quit the app, and the OS eventually reaps the application, Spotify will forget where it was in my playlist. It would be...
I noticed that on iPhone, the spotify app seems to remember, pretty much always the last song I played. But not on Android, when I quit the app, and the OS eventually reaps the application, Spotify w...
Music Fan
753 Views
2 replies
1 likes
Spotify keeps desyncing my playlist saying that i have synced with more than 3 devices, but i havent. what to do? thanks for replies.
Spotify keeps desyncing my playlist saying that i have synced with more than 3 devices, but i havent. what to do? thanks for replies.
Community Legend
1232 Views
3 replies
0 likes
Does anyobne have spotify on the new Tab 2 7.0 with andoird 4.0?. It is always AGAIN in offline modus and crashes all the time. I used both versions again terrible. Please help...Need music for holiday..:D.
Does anyobne have spotify on the new Tab 2 7.0 with andoird 4.0?. It is always AGAIN in offline modus and crashes all the time. I used both versions again terrible. P...
Roadie
2260 Views
11 replies
0 likes
Exactly as the topic title says, Spotify stays in Offline Mode on my LG G2X. I even made sure the toggle switch was set to on in the settings to sync over data. It did this in the original Android app and now the preview app. I would love to know if ...
Exactly as the topic title says, Spotify stays in Offline Mode on my LG G2X. I even made sure the toggle switch was set to on in the settings to sync over data. It did this in the original Android ap...
Spotify Legend
971 Views
1 replies
1 likes
I'm JVGO, and spotify sucks. How long is it going to take your developers to solve the offline problems we android tablet users are facing. Why are you snubbing us spotify, why? You release iOS updates like every other week but neglect android users ...
I'm JVGO, and spotify sucks. How long is it going to take your developers to solve the offline problems we android tablet users are facing. Why are you snubbing us spotify, why? You release iOS updat...
Not applicable
2294 Views
8 replies
0 likes
I had my app working until two days ago. Now, every time I select a tune I get an empty Info dialog box with the only option to click OK. Then nothing happens and no music starts. Any suggestions?
I had my app working until two days ago. Now, every time I select a tune I get an empty Info dialog box with the only option to click OK. Then nothing happens and no music starts. Any suggestions?
Community Legend
6628 Views
30 replies
1 likes
I have a droid 2 global running android version 2.3.4. I have downloaded the spotify app, but everytime I try to open it, the phone does the animation of opening an application, but then goes right back to the previous screen (i.e. the home screen, a...
I have a droid 2 global running android version 2.3.4. I have downloaded the spotify app, but everytime I try to open it, the phone does the animation of opening an application, but then goes right b...
Community Legend
1296 Views
1 replies
0 likes
Hello, When I try to open spotify on my Galaxy Europa, the app opens and then instantly closes. I don't even see the spotify interface. Does anyone know what the issue is. I'm a premium member and rely on the service working. Many thanks
Hello, When I try to open spotify on my Galaxy Europa, the app opens and then instantly closes. I don't even see the spotify interface. Does anyone know what the issue is. I'm a premium memb...
Community Legend
827 Views
1 replies
0 likes
Hello,I use spotify on mobile and i have a free account. I put Spotify on my mobile phone and tablet and it works verry well. I can use the mobile app, but is it a trail? And where i can find when i must to pay for it?It's a amazing app but to bad yo...
Hello, I use spotify on mobile and i have a free account. I put Spotify on my mobile phone and tablet and it works verry well. I can use the mobile app, but is it a trail? And where i c...
Not applicable
925 Views
1 replies
0 likes
Why is it when I change to another song (on the android) it kicks me out of spotify or it stays stuck at the end of the song and doesn't keep on playing to the next? It has done that since I've had premium. Just wondering if they're ever gonna fix th...
Why is it when I change to another song (on the android) it kicks me out of spotify or it stays stuck at the end of the song and doesn't keep on playing to the next? It has done that since I've...
Regular
816 Views
2 replies
0 likes
I sync playlists with local files from my computer to my phone app for offline play and they will sync and work while the cpu and phone are both on wifi. However when I close the app and reopen later they playlist are no longer synced. Help? This is ...
I sync playlists with local files from my computer to my phone app for offline play and they will sync and work while the cpu and phone are both on wifi. However when I close the app and reopen later...
Casual Listener
2904 Views
3 replies
0 likes
I've recently taken music off of my phones sd card. However, spotify continues to act as if the files are still there. Whenver I go to play them, the app will freeze for a moment and send me back to the menu of my phone. Is there any way to wipe that...
I've recently taken music off of my phones sd card. However, spotify continues to act as if the files are still there. Whenver I go to play them, the app will freeze for a moment and send me back to ...
Community Legend
1217 Views
2 replies
0 likes
Hello, I'm experiencing some problems with syncing playlists from Spotify Desktop to the Mobile App. I've made some playlists on the PC and added various songs but they just wont show up on the mobile - I've reinstalled, logged in/out etc, but no joy...
Hello, I'm experiencing some problems with syncing playlists from Spotify Desktop to the Mobile App. I've made some playlists on the PC and added various songs but they just wont sh...
Casual Listener
2802 Views
1 replies
0 likes
Hi from Spain and sorry for my english. I am a Premium user and I really like the new beta app, but I realize one thing... Turning the quality to Extreme on Streaming or Downloading doesn´t seems to affect on the real quality of the music, and remain...
Hi from Spain and sorry for my english. I am a Premium user and I really like the new beta app, but I realize one thing... Turning the quality to Extreme on Streaming or Downloading doesn´t ...
Newbie
3071 Views
5 replies
3 likes
I cannot play any of my downloaded music on my phone even tho I pay for the premium. It has said since last night that it is pending even tho it downloaded months ago. Please help.
I cannot play any of my downloaded music on my phone even tho I pay for the premium. It has said since last night that it is pending even tho it downloaded months ago. Please help.
Regular
4253 Views
29 replies
0 likes
Spotify have been working just perfect for a long time, but after I did reset my phone, I can't login. I entre my facebook login and Spotify shows this information - "Spotify Mobile consumes large amounts of data....." and I hit ok. But this message ...
Spotify have been working just perfect for a long time, but after I did reset my phone, I can't login. I entre my facebook login and Spotify shows this information - "Spotify Mobile consumes large am...
Music Fan
1812 Views
4 replies
0 likes
I've enabled a playlist with some local tunes from my library in Windows. All songs are now 'not greyed out' , and also will play on my windows box when I click 'Offline Mode'. But the tune I concerned about still won't get pushed to my Android. Are ...
I've enabled a playlist with some local tunes from my library in Windows. All songs are now 'not greyed out' , and also will play on my windows box when I click 'Offline Mode'. But the tune I concern...
Casual Listener
905 Views
1 replies
0 likes
