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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203577 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203577 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548779 Views

78 replies

3 likes

  • 548779 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456257 Views

571 replies

38 likes

Account
Free
  • 456257 Views
  • 571 replies
  • 38 likes

Weird behavior on Samsung Nexus - freezing

If I toggle out of the app to other apps and try to come back, it opens up in play mode, but with no picture art and frozen. I have to close out each time and come back in from scratch. Anyone else having this issue?

Roadie

If I toggle out of the app to other apps and try to come back, it opens up in play mode, but with no picture art and frozen. I have to close out each time and come back in from scratch. Anyone else h...

licenced

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Spotify fills local playlist with their files instead

Hi, I have a local playlist and for some reason Spotify won't sync it. Instead, spotify syncs its own files, and the version with no curses at that. Has any one else had this problem?

Casual Listener

Hi, I have a local playlist and for some reason Spotify won't sync it. Instead, spotify syncs its own files, and the version with no curses at that. Has any one else had this problem?

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Solved!! Spotify logs out and closes app once WiFi is enabled

Hi just randomly started having this problem.I went to update my offline playlists today, turned on the WiFi and it logs me out of spotify and also closes the app.Cleared all the cache data and reinstalled app from clean; still doing the exact same t...

Casual Listener

Hi just randomly started having this problem. I went to update my offline playlists today, turned on the WiFi and it logs me out of spotify and also closes the app. Cleared all the cache data and r...

BenTimbrell

Casual Listener

1687 Views

2 replies

0 likes

  • 1687 Views
  • 2 replies
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Is there a reason for such a different design for ICS??

Using the iPad version and ICS version on my 7.7 (no tablet version yet), I'm preplexed as to why the apps are so differant. Its clear from other apps that the iPad version could be replicated to ICS, but it isn't. Far less information is available o...

Roadie

Using the iPad version and ICS version on my 7.7 (no tablet version yet), I'm preplexed as to why the apps are so differant.   Its clear from other apps that the iPad version could be replicat...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Preview not working for Nexus S on VZW

Several issues: After about a week of the app working it has now stopped. Symptoms: can open the app fine and get to playlists, but when i select one, there's no content in the list to play.The device does not say it's offline and the playlists aren'...

Roadie

Several issues:   After about a week of the app working it has now stopped. Symptoms: can open the app fine and get to playlists, but when i select one, there's no content in the list to play....

politzer

Roadie

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

App immediately crashes after attempting to open

I click the app, the screen goes dark for half a second, then back to the home screen. It was working fine yesterday morning. By the afternoon it stopped working. I only have 10 playlists so I seriously doubt that's the issue. I restarted the phone a...

Casual Listener

I click the app, the screen goes dark for half a second, then back to the home screen. It was working fine yesterday morning. By the afternoon it stopped working. I only have 10 playlists so I seriou...

torhenrix

Newbie

913 Views

2 replies

0 likes

  • 913 Views
  • 2 replies
  • 0 likes

Radio auf Handy

Hello! Is Spotify planning to enable the radio-function on mobile devices? If yes, when? Sorry, i found the solution:http://community.spotify.com/t5/Spotify-Ideas/Spotify-Radio-on-Mobile/idi-p/929

Casual Listener

Hello!   Is Spotify planning to enable the radio-function on mobile devices? If yes, when?   Sorry, i found the solution: http://community.spotify.com/t5/Spotify-Ideas/Spotify-Radio-on...

harima

Casual Listener

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Cant get online on my mobile

I get wrong username or password when i`m trying to conect with my mobile. I use the same as when i`m on with fb and pc.

Newbie

I get wrong username or password when i`m trying to conect with my mobile. I use the same as when i`m on with fb and pc.

David

Spotify Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Start-up problem.

I just got my phone back from service, when I downloaded the Spotify app it seemed to work fine, until I tried to start the app, the screen just turns black for 1 sec and then I return to first page! Nothing on the phone is wrong, all internet connec...

Newbie

I just got my phone back from service, when I downloaded the Spotify app it seemed to work fine, until I tried to start the app, the screen just turns black for 1 sec and then I return to first page!...

licenced

Community Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Spotify doesn't work on my device

My husband had to reset out Tab...and we re-downloaded the App...my music is there but it won't let me play any of it?

Casual Listener

My husband had to reset out Tab...and we re-downloaded the App...my music is there but it won't let me play any of it?

Richard

Community Legend

1455 Views

3 replies

0 likes

  • 1455 Views
  • 3 replies
  • 0 likes

Device not connecting with desktop app

So I have a bit of an issue with spotify right now, my phone is not showing up under devices in the desktop app. Now two things have happened recently, 1 the desktop app updated, and two my phone updated as well. I have a Verizon Xperia Play, which j...

Regular

So I have a bit of an issue with spotify right now, my phone is not showing up under devices in the desktop app. Now two things have happened recently, 1 the desktop app updated, and two my phone upd...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
  • 0 likes

Spotify Preview never stop syncing

HTC One X with Spotify Preview and storage encryption enabled, extreme download quality. When I download a playlist, it does. But then every 15-30 minutes the app will start a sync in the background, and download it all again. It's killing my battery...

Casual Listener

HTC One X with Spotify Preview and storage encryption enabled, extreme download quality.   When I download a playlist, it does.  But then every 15-30 minutes the app will start a sync in ...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Won't remain in offline mode

I'm experiencing a problem wherby Spotify will not remain in offline mode. If I press the home button and leave it for a couple of hours then press the application launch button it requests my login details. If I enter these it'll log back in but if ...

Casual Listener

I'm experiencing a problem wherby Spotify will not remain in offline mode. If I press the home button and leave it for a couple of hours then press the application launch button it requests my login ...

swordofaltair

Casual Listener

746 Views

3 replies

0 likes

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  • 3 replies
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Spoitfy will not log in

As of the day before yesterday everytime I log in it opens for a couple of seconds then kicks me out!!Open it again and back to the log in screen same thing!!! have tried forcing app to stopclearing all filesclearing all settingsreinstallationresting...

Casual Listener

As of the day before yesterday everytime I log in it opens for a couple of seconds then kicks me out!! Open it again and back to the log in screen same thing!!!   have tried forcing app to st...

t043n

Casual Listener

892 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Unable to listen to the chosen tunes in my playlist

I am able to access the site, choose a song, add to play list, but will not play - says that I need premium subscription - which I have for three months - can you help ?

Newbie

I am able to access the site, choose a song, add to play list, but will not play - says that I need premium subscription - which I have for three months - can you help  ?

David

Spotify Legend

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Offline mode stopped working

Hi, I started using the premium version for android a month ago and it worked perfectly. Till yesterday, when, for some reasons unknown, I can't use my offline lists. What can I do? Thanx

Casual Listener

Hi, I started using the premium version for android a month ago and it worked perfectly. Till yesterday, when, for some reasons unknown, I can't use my offline lists.   What can I do?   ...

Valeska_mse

Casual Listener

1856 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Problem

I have a Htc One V and whenever i try to start spotify the screen turns black and then back to the last thing i was doing on my phone. I have tryed 2 unistall it but it doesnt work

Newbie

I have a Htc One V and whenever i try to start spotify the screen turns black and then back to the last thing i was doing on my phone. I have tryed 2 unistall it but it doesnt work

Richard

Community Legend

1019 Views

2 replies

0 likes

  • 1019 Views
  • 2 replies
  • 0 likes

Cannot play tracks offline

This has been a problem for months, and just gets worse: Songs slowly become greyed out as pending tracks to be synced, and fewer are available for play offline. I've tried uninstalling/reinstalling Spotify on my phone, clearing the cache, creating n...

Visitor

This has been a problem for months, and just gets worse: Songs slowly become greyed out as pending tracks to be synced, and fewer are available for play offline. I've tried uninstalling/reinstalling ...

Richard

Community Legend

829 Views

3 replies

0 likes

  • 829 Views
  • 3 replies
  • 0 likes

Spotify preview for ICS on HTC One X AT&T not working properly

I've tried both marketplace and the one from m.spotify.com and have yet to get a playlist to load any songs. I can login in OK on the 4.0 preview version with my Facebook credentials but none of my playlists I've previously made show nor can I get an...

Casual Listener

I've tried both marketplace and the one from m.spotify.com and have yet to get a playlist to load any songs. I can login in OK on the 4.0 preview version with my Facebook credentials but none of my p...

birdlaw21

Casual Listener

1595 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify app won't stream or properly sync playlists

I have a spotify unlimited subscription and downloaded the android app today to try the 2 day premium trial. Whenever I try to play a song it just shows me a box saying "info" with an ok option and that's it, it won't play anything that isn't a local...

Regular

I have a spotify unlimited subscription and downloaded the android app today to try the 2 day premium trial. Whenever I try to play a song it just shows me a box saying "info" with an ok option and t...

licenced

Community Legend

2301 Views

4 replies

0 likes

  • 2301 Views
  • 4 replies
  • 0 likes