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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6396 Views

0 replies

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Neglected app. Unsubscribing.

I don't think this app has seen any updates since before I subscribed to Premium (3-4 months ago). I've fought with random crashes (due to deleting songs off my SD card, it doesn't like that). The shuffling feature is broken (starts me in the middle/...

Newbie

I don't think this app has seen any updates since before I subscribed to Premium (3-4 months ago). I've fought with random crashes (due to deleting songs off my SD card, it doesn't like that). The sh...

user-removed

Not applicable

1299 Views

4 replies

6 likes

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Bug @ Android app

I haven't grown any more enthusiast from reading the topics and posts on this forum; I experienced an issue with the app crashing after each song I add to a playlist, offline or not, but now I see nobody even listens to us (customers)? Come on people...

Regular

I haven't grown any more enthusiast from reading the topics and posts on this forum; I experienced an issue with the app crashing after each song I add to a playlist, offline or not, but now I see no...

Psychotoxic

Music Fan

1225 Views

2 replies

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Look screen controls

Why there isn't look screen controls ? This shouldn't be difficult to implement, like any other music app !

Newbie

Why there isn't look screen controls ? This shouldn't be difficult to implement, like any other music app !

user-removed

Not applicable

1381 Views

2 replies

1 likes

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Automatic display rotation?

Hey guys, just startet to be a subscriber.And for what I see at the moment, Spotify is great for my purposes.But there's one thing about the mobile client that's a bit irritating:Due to the reason that I use music playing via bluetooth in my car (my ...

Casual Listener

Hey guys,   just startet to be a subscriber. And for what I see at the moment, Spotify is great for my purposes. But there's one thing about the mobile client that's a bit irritating: Due t...

subsinker

Casual Listener

1238 Views

2 replies

1 likes

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Closing on launch without warning... Unusable on mobile

I am running Samsung Nexus S on ICS. It has been running fine for a long time but recently (last month) when ever I try to launch the app it will ask for login details. After entering them. (normal login not facebook) it shows a black screen and then...

Newbie

I am running Samsung Nexus S on ICS.    It has been running fine for a long time but recently (last month) when ever I try to launch the app it will ask for login details. After entering ...

licenced

Community Legend

994 Views

2 replies

0 likes

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Playlist has too many tracks for offline mode?

I have a playlist that just went over 3000 tracks and now when it syncs it says "Too many tracks selected for offline mode". Is there a limit?

Newbie

I have a playlist that just went over 3000 tracks and now when it syncs it says "Too many tracks selected for offline mode". Is there a limit?

Daniel

Community Legend

9305 Views

29 replies

2 likes

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Search in offline mode

Hi I just wonder if you can in some way search in my offline list or sort it( artist ,name of the CD and some on ) like on the computer ? It would be vary handy cause my playlist is 1000+ and its hard as hell when you want 1 song and you can't search...

Newbie

Hi I just wonder if you can in some way search in my offline list or sort it( artist ,name of the CD and some on )  like on the computer ?  It would be vary handy cause my playlist is 1000+...

kiwidoc

Music Fan

1911 Views

8 replies

9 likes

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bluetooth headset play button

My Bluetooth headset is having media keys for volume, play/pause, next and previous track. Volume is a own volume for the headset, next and previous is working fine with the spotify app, but the play/pause button does not work with the app. The Googl...

Casual Listener

My Bluetooth headset is having media keys for volume, play/pause, next and previous track. Volume is a own volume for the headset, next and previous is working fine with the spotify app, but the play...

bbeuerlein

Casual Listener

3755 Views

9 replies

11 likes

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Solved!! This track not available in your region

So I got his on Android, just bought spotify. Does this mean I just sync my spotify playlist on my desktop or do I need to actually purchase the songs...?

Regular

So I got his on Android, just bought spotify. Does this mean I just sync my spotify playlist on my desktop or do I need to actually purchase the songs...?

Joe

Community Legend

13908 Views

9 replies

0 likes

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Cover not well positionned on Galaxy Nexus

Hi, On my Galaxy Nexus my covers are not well positionned : I hadn't that problem on my HTC Desire.

Casual Listener

Hi,   On my Galaxy Nexus my covers are not well positionned :   I hadn't that problem on my HTC Desire. 😉

780 Views

0 replies

0 likes

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Solved!! Spotify app exits directly after login, on ICS

I have a Nexus S android running ICS.A couple of days ago the Spotify app started malfunctioning. When I started it, it would log in as expected and display the playlists. However, after a small number of seconds, it exited without any warning whatso...

Regular

I have a Nexus S android running ICS. A couple of days ago the Spotify app started malfunctioning. When I started it, it would log in as expected and display the playlists. However, after a small nu...

Matt1984

Casual Listener

7323 Views

44 replies

4 likes

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Sony Ericsson Xperia Neo

Dear, Is the Sony Ericsson Xperia Neo supported? http://www.allotelecom.be/nl/gsm/sony-ericsson-xperia-neo-369 I am asking this because the phone isn't in the list, but google did give some topics with people with questions about this phone and spoti...

Casual Listener

Dear,   Is the Sony Ericsson Xperia Neo supported?   http://www.allotelecom.be/nl/gsm/sony-ericsson-xperia-neo-369   I am asking this because the phone isn't in the list, but...

946 Views

0 replies

0 likes

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Synching question

This may be a silly question.If you enable files for offline, when in online mode does spotify play the local file or stream?Steve

Casual Listener

This may be a silly question. If you enable files for offline, when in online mode does spotify play the local file or stream? Steve

758 Views

0 replies

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Bluetooth with Spotify application on Galaxy S ?

Hello, this is my question, I wanted to know if it was possible to connect Spotify with bluetooth to a bluetooth receiver so I can emit wireless to a car radio or another receiver.Sorry for bad english, I'm french.Thanks !

Newbie

Hello, this is my question, I wanted to know if it was possible to connect Spotify with bluetooth to a bluetooth receiver so I can emit wireless to a car radio or another receiver. Sorry for bad e...

badger

Music Fan

1580 Views

2 replies

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Solved!! Client 0.4.04 works fine

Guys, why did you develop even more things on the Android Client that it breaks some phones, while the old client works fine and got the things I want.I mean the Client from the market didn't even start but an older client that I found in the interne...

Casual Listener

...nd not crappy things like the new one.   Please provide this link for older phones: http://www.spotify.com/wp-content/uploads/android/0.4.04/SpotifyAndroid.apk

neo-x

Community Legend

5357 Views

4 replies

0 likes

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Solved!! Android client update (unofficial info) (ICS)

Still no news from spotify considering an update (atleast officially)..But i've been annoying the developers in one of their chatrooms for a while, and when i noticed there was no info on this forum regarding an update, i figured i'd post this.dan^sp...

Gig Goer

Still no news from spotify considering an update (atleast officially).. But i've been annoying the developers in one of their chatrooms for a while, and when i noticed there was no info on this foru...

SteveBrammer

Community Legend

11712 Views

34 replies

1 likes

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Solved!! download spotify for archos?

My archos android device has no access to google play. Where can I manually download the spotify.apk?

Newbie

My archos android device has no access to google play. Where can I manually download the spotify.apk?  

SteveBrammer

Community Legend

3004 Views

1 replies

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Solved!! Offline playlists won't play (premium user)

Hello, I am a Spotify Premium user, using a HTC mobile and I can't play any of my offline playlists in offline mode anymore.I checked that they actualy are set as offline and they are, the library is present on the SD card (it had been downloaded a f...

Newbie

Hello,   I am a Spotify Premium user, using a HTC mobile and I can't play any of my offline playlists in offline mode anymore. I checked that they actualy are set as offline and they are, the...

macke2dope

Casual Listener

70484 Views

37 replies

1 likes

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can't sign in

after entering my account details a window pop ups explaining me that spotify uses a lot of data and that it will be better to have internetflat after clicking ok it appears again and again. I also try to re-install the app but nothing change.

Newbie

after entering my account details a window pop ups explaining me that spotify uses a lot of data and that it will be better to have internetflat after clicking ok it appears again and again. I also t...

klaproth604

Casual Listener

1310 Views

3 replies

0 likes

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