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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118851 Views

27 replies

4 likes

  • 118851 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239786 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239786 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600722 Views

79 replies

3 likes

  • 600722 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493093 Views

581 replies

42 likes

Account
Free
  • 493093 Views
  • 581 replies
  • 42 likes

3g mode and unlimited spotify

My Sprint Evo phone has 3g so if i bought spotify unlimited would i be able to listen to my playlists wherever i have 3g or do i still have to have internet connection?

Newbie

My Sprint Evo phone has 3g so if i bought spotify unlimited would i be able to listen to my playlists wherever i have 3g or do i still have to have internet connection?

licenced

Community Legend

1022 Views

1 replies

0 likes

  • 1022 Views
  • 1 replies
  • 0 likes

Solved!! Closing after 3 seconds

Dose anyone have a solution as to how I can get my spottily app to not close after 3 seconds, it keeps logging me out and staying offline when it eventually goes online it shuts down. Anyone have a solution or have the same problem

Regular

Dose anyone have a solution as to how I can get my spottily app to not close after 3 seconds, it keeps logging me out and staying offline when it eventually goes online it shuts down. Anyone have a s...

licenced

Community Legend

999 Views

1 replies

0 likes

  • 999 Views
  • 1 replies
  • 0 likes

screen on

How can I in Spotify keep my screen on at my andriod. The app TuneIn has a option within to select

Casual Listener

How can I in Spotify keep my screen on at my andriod. The app TuneIn has a option within to select

licenced

Community Legend

963 Views

1 replies

1 likes

  • 963 Views
  • 1 replies
  • 1 likes

Solved!! Still stuck in offline mode

The only reason I pay a monthly fee is to stream on my phone and I am constantly stuck in offline mode. This is ridiculous. How is Spotify different from any other program if this function is constantly not working? Someone help me please before I ha...

Casual Listener

The only reason I pay a monthly fee is to stream on my phone and I am constantly stuck in offline mode.  This is ridiculous.  How is Spotify different from any other program if this functio...

licenced

Community Legend

978 Views

1 replies

0 likes

  • 978 Views
  • 1 replies
  • 0 likes

Samsung Galaxy Note AT&T

Everytime that I try to access Spotify from the andriod app it wont let me get past the screen talking about data usage... I press ok then the same message reappears everytime and it wont even let me use the app... This needs to be fixed proto I love...

Newbie

Everytime that I try to access Spotify from the andriod app it wont let me get past the screen talking about data usage... I press ok then the same message reappears everytime and it wont even let me...

grodaisaltsyra

Newbie

1342 Views

4 replies

0 likes

  • 1342 Views
  • 4 replies
  • 0 likes

Solved!! Every time i log in to it kicks me out after 2 seconds.

Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt work. since i pay for premium, i think it is poor th...

Casual Listener

Everytime i log into my andriod app on my gallaxy 2 the app simply kicks me out of it after 2 seconds and i end up back on my application menu. Ive reinstalled the app several times but this doesnt w...

sherm485

Casual Listener

8460 Views

4 replies

0 likes

  • 8460 Views
  • 4 replies
  • 0 likes

Solved!! just signed up for premium and was charged twice?

Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?

Music Fan

Not cool especially since I can't even use it since its stuck in offline mode...help? Refund?

user-removed

Not applicable

1216 Views

9 replies

0 likes

  • 1216 Views
  • 9 replies
  • 0 likes

Not enough space on disk - new issue for my phone

I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged out, made sure the SD Location was set right, and ...

Roadie

I've been having no issue with Spotify on my phone for months now. However, just yesterday it deleted a bunch of my cache and started acting funny. So I reset everything, deleted all the data, logged...

licenced

Community Legend

1945 Views

3 replies

1 likes

  • 1945 Views
  • 3 replies
  • 1 likes

info box with no words in comes up when I try to play music on android tablet

I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops up but with no information in it.Anyone else having...

Newbie

I have an Android tablet called and Asus Eee-pad.When I first downlaoaded spotify on it, the app worked fine. Then it stopped playing music and everytime you click on a song a box called 'info' pops ...

licenced

Community Legend

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes

Is it possible to see which playlist a song is from when playing library?

I tend to play my library a lot, and often i wonder which playlist one of the songs is in, (because i wonder if i should add it to a certain playlist) and i can't find out. Is there a way to find this out? Thanks

Regular

I tend to play my library a lot, and often i wonder which playlist one of the songs is in, (because i wonder if i should add it to a certain playlist) and i can't find out. Is there a way to find thi...

Furi

Regular

765 Views

2 replies

2 likes

  • 765 Views
  • 2 replies
  • 2 likes

Spotify won't load on HTC Sensation.

Running stock 2.3.4 with Sense 3.0. App goes black the second I hit the icon then shuts off and returns to the home screen. Help?

Casual Listener

Running stock 2.3.4 with Sense 3.0.   App goes black the second I hit the icon then shuts off and returns to the home screen.   Help? 😞

hawkinsjason

Newbie

2289 Views

5 replies

1 likes

  • 2289 Views
  • 5 replies
  • 1 likes

Solved!! Nooo! All playlists gone! :(

I recently tried to start the Spotify App ony my Galaxy S2, but it would just keep closing as soon as I started it. I read on the web that the solution was to turn off all data traffic, start the app and logout, which I did. Then it was recommended t...

Casual Listener

I recently tried to start the Spotify App ony my Galaxy S2, but it would just keep closing as soon as I started it.   I read on the web that the solution was to turn off all data traffic, st...

sledgas

Casual Listener

943 Views

2 replies

0 likes

  • 943 Views
  • 2 replies
  • 0 likes

Not working on Sony Ericsson x8

Spotify not working on my Sony Ericsson x8. It was until recently. Mobile manufacturer claims the wrong lays with Spotify - what to do?

Newbie

Spotify not working on my Sony Ericsson x8. It was until recently. Mobile manufacturer claims the wrong lays with Spotify - what to do?

Richard

Community Legend

1202 Views

1 replies

0 likes

  • 1202 Views
  • 1 replies
  • 0 likes

Has spotify forgot about us Android users once again?

So, I was super stoked when I saw the new beta of the Android app, and jumped on Spotify and handed them my $10. well.. I want it back. Yes I know, this app is beta , and is not 100%. but it's been a moth or so, and no new update! I am done, I am not...

Gig Goer

So, I was super stoked when I saw the new beta of the Android app, and jumped on Spotify and handed them my $10.  well.. I want it back.  Yes I know, this app is beta , and is not 100%. &nb...

podycust

Music Fan

3370 Views

20 replies

2 likes

  • 3370 Views
  • 20 replies
  • 2 likes

Android Phone has STOPPED showing up under devices.

So, until four days ago, Spotify was working completely fine, both on my computer and phone. Everything was syncing perfectly. But then (another issue), I had to reboot the phone, only a couple of hours after my Spotify Premium ran out. I now have bo...

Newbie

So, until four days ago, Spotify was working completely fine, both on my computer and phone. Everything was syncing perfectly. But then (another issue), I had to reboot the phone, only a couple of ho...

licenced

Community Legend

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Solved!! Problems using the wi/fi or 3G with spotify

Everytime i turn on online mode spotify just shuts down, can't do anything not sync my songs to offline mode or anything.What is wrong? anyone got an idea?

Casual Listener

Everytime i turn on online mode spotify just shuts down, can't do anything not sync my songs to offline mode or anything. What is wrong? anyone got an idea?  

Truls

Casual Listener

3258 Views

8 replies

0 likes

  • 3258 Views
  • 8 replies
  • 0 likes

Facebook are logging me off?

Why do I need to choose Spotify or facebook when i use my mobilephone? I got premium Spotify, NOT facebook! I use it in my car and if I have to log in because of this virus called facebook every time i get in my car, this music app will not work for ...

Casual Listener

Why do I need to choose Spotify or facebook when i use my mobilephone? I got premium Spotify, NOT facebook! I use it in my car and if I have to log in because of this virus called facebook every ...

eyvinnen

Casual Listener

968 Views

3 replies

0 likes

  • 968 Views
  • 3 replies
  • 0 likes

spotify not starting

hello i formated my sd card and it seems like something happend cause when i try to get on spotify on the phone it just change screen then back again to were i can start it. whats wrong? i tryed to reinstall it but just keep repeating it just seems l...

Newbie

hello i formated my sd card and it seems like something happend cause when i try to get on spotify on the phone it just change screen then back again to were i can start it. whats wrong? i tryed to r...

licenced

Community Legend

875 Views

2 replies

1 likes

  • 875 Views
  • 2 replies
  • 1 likes

Play Queue needs major overhaul! :)

Hi guys Thank you for this cool service - and for bringing it to mobile platforms too. It has huge potential and I hope you will put the time and ressources in to keep developing this! Now, I really like the Spotify desktop version. It's easy and fas...

Newbie

Hi guys   Thank you for this cool service - and for bringing it to mobile platforms too. It has huge potential and I hope you will put the time and ressources in to keep developing this! 🙂 ...

Brent212

Roadie

1499 Views

2 replies

3 likes

  • 1499 Views
  • 2 replies
  • 3 likes