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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196197 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196197 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537994 Views

78 replies

3 likes

  • 537994 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444101 Views

565 replies

37 likes

Account
Free
  • 444101 Views
  • 565 replies
  • 37 likes

Solved!! MicroSDHC 32GB cards

Spotify supposebly have problems with sertain MicroSDHC 32GB cards. Is this true?

Music Fan

Spotify supposebly have problems with sertain MicroSDHC 32GB cards. Is this true?

tramp66

Regular

2535 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! "You cannot play this track offline" What? PLEASE HELP!

I have been a premium member since Janurary so I've listened to music on mobile for a while. But these past couple of days I CAN'T PLAY MY MUSIC!!! I log on the mobile spotify app and I click on any song and it says: "You cannot play this track offli...

Newbie

I have been a premium member since Janurary so I've listened to music on mobile for a while. But these past couple of days I CAN'T PLAY MY MUSIC!!! I log on the mobile spotify app and I click on any ...

Rebell

Casual Listener

2372 Views

7 replies

0 likes

  • 2372 Views
  • 7 replies
  • 0 likes

Beta App - How do I randomize?

I'm loving the new beta app. Maybe I'm stupid though, but I can't see where I can toggle randomize on my playlists?

Casual Listener

I'm loving the new beta app.  Maybe I'm stupid though, but I can't see where I can toggle randomize on my playlists?

belldl

Casual Listener

920 Views

3 replies

0 likes

  • 920 Views
  • 3 replies
  • 0 likes

Last.fm account information

I am not able to find where to enter my Last.fm account information to scrobble my tracks from spotify to last.fm.CAn anyone help me? I looked under settings but there is not anything in there for Last.fm. Thanks.Device: Motorola Razr MaxxSpotify Ver...

Regular

I am not able to find where to enter my Last.fm account information to scrobble my tracks from spotify to last.fm.CAn anyone help me? I looked under settings but there is not anything in there for La...

dudestuffiscool

Regular

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Recently Played Tracks

Why won't Spotify remember the last few tracks I played when I start it up again ? How do I enable this ? It's annoying having to search for the same album each time I start Spotify.Using the latest version on Android 2.3.4 Sony Ericsson Xperia Arc.

Music Fan

Why won't Spotify remember the last few tracks I played when I start it up again ? How do I enable this ? It's annoying having to search for the same album each time I start Spotify. Using the lat...

licenced

Community Legend

3987 Views

1 replies

5 likes

  • 3987 Views
  • 1 replies
  • 5 likes

Android preview bugs

i apologize if this information has been captured elsewhere already, but i didn't find it. one major problem with the new android app: it occassionally gets into some bad state where the player is up, and it cannot be dismissed -- touching the X in t...

Roadie

i apologize if this information has been captured elsewhere already, but i didn't find it.   one major problem with the new android app:   it occassionally gets into some bad state wher...

licenced

Community Legend

1154 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Cant open spotify on my HTC HD

hey! have a HTC HD, instalerade just spotify but can not open the app just getsblack quickly then it shuts down installed the program , and restarted the phone several times etc. mvh jonathan

Newbie

hey! have a HTC HD, instalerade just spotify but can not open the app just getsblack quickly then it shuts down installed  t...

David

Spotify Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Android EVO shuffle doesn't play all songs or just repeats

Why does my mobile Spotify on my EVO NEVER play all of the songs when I turn on shuffle? I do have premium:) Under the artist tab that comes up, when i toggle shuffle on my mobile Spotify either: 1) ends playlist (which makes you have to press play a...

Casual Listener

Why does my mobile Spotify on my EVO NEVER play all of the songs when I turn on shuffle?  I do have premium:)   Under the artist tab that comes up, when i toggle shuffle on my mobile...

680 Views

0 replies

0 likes

  • 680 Views
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  • 0 likes

Can you not play your 'scrobbled' songs offline?

So i just am trying the free premium trial right now to see if i want to purchase this later. The commercials made it seem like i can listen to songs offline no matter what, but my phone will not let me play the songs that I don't already own. Is thi...

Casual Listener

So i just am trying the free premium trial right now to see if i want to purchase this later. The commercials made it seem like i can listen to songs offline no matter what, but my phone will not let...

Richard

Community Legend

722 Views

3 replies

1 likes

  • 722 Views
  • 3 replies
  • 1 likes

Help

Can someone offer me some advice, I pay for Premium but now my HTC has dropped all my playlists and my account is telling me I don't currently have a device connected. Can't seem to get any sense from Spotify itself so wondered if anyone on here can ...

Newbie

Can someone offer me some advice, I pay for Premium but now my HTC has dropped all my playlists and my account is telling me I don't currently have a device connected.   Can't seem to get any ...

meahtenoha

Spotify

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Solved!! New Spotify preview for Android

I have a couple of things on the new Spotify preview to mention. Firstly: Awesome new interface, it looks great. I can't wait till this is stable. I love how you have nicely integrated into the Android 4.0 design documentation, it looks beautiful. I ...

Casual Listener

I have a couple of things on the new Spotify preview to mention.   Firstly: Awesome new interface, it looks great. I can't wait till this is stable. I love how you have nicely integrated into ...

YaManicKill

Casual Listener

1106 Views

2 replies

0 likes

  • 1106 Views
  • 2 replies
  • 0 likes

Solved!! Crashes as soon as going online

Hi, Recently I can't open spotify on my Galaxy S2 (ICS). It crashes straight after starting - the only way I can open it is by turning off my data, then it opens in offline mode, but as soon as I turn on my data it crashes!! Really frustrating. I've ...

Newbie

Hi,   Recently I can't open spotify on my Galaxy S2 (ICS). It crashes straight after starting - the only way I can open it is by turning off my data, then it opens in offline mode, but as soon...

licenced

Community Legend

793 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How can I shuffle?

How can I shuffle song? I don't see it in the player or in the settings.Galaxy Nexus.App is buggy to the honest, why can't you guys use the same interface as iOS?

Casual Listener

How can I shuffle song? I don't see it in the player or in the settings. Galaxy Nexus. App is buggy to the honest, why can't you guys use the same interface as iOS? 

licenced

Community Legend

10087 Views

2 replies

0 likes

  • 10087 Views
  • 2 replies
  • 0 likes

*Itunes library doesnt show up on android mobile device????????

my itunes library shows up on my laptop but does not show up on my htc android mobile device spotify, everything else shows up and syncs just fine..or so i think? Anyone know whats going on?

Newbie

my itunes library shows up on my laptop but does not show up on my htc android mobile device spotify, everything else shows up and syncs just fine..or so i think? Anyone know whats going on?

licenced

Community Legend

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Droid Razr

Is the droid Razr compatible with spotify? I can get the applcatio to load on my phone, but Spotify (on my computer) does not recognize any devices. I've tried to reinstall, change passwords, logout/login, etc. Wondering if my phone is the issue?

Regular

Is the droid Razr compatible with spotify?  I can get the applcatio to load on my phone, but Spotify (on my computer) does not recognize any devices.  I've tried to reinstall, change passwo...

Cause_of_Chaos

Casual Listener

2788 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Brand new HTC Desire. Spotify crashes immediately

I had to change from my Samsung Galaxy S2 to a HTC Sensation. Spotify was never installed on this device. It has Android 2.3.4. When I click the icon, it immediately crashes. I reinstalled it, I restarted the device. Nothing helps! Please help. We go...

Casual Listener

I had to change from my Samsung Galaxy S2 to a HTC Sensation. Spotify was never installed on this device. It has Android 2.3.4.   When I click the icon, it immediately crashes. I reinstalled i...

mikeschwede

Casual Listener

941 Views

3 replies

0 likes

  • 941 Views
  • 3 replies
  • 0 likes

Using Spotify on 2 Android Moblies

hi there, i'm using spotify premium for my mobile devices. as i read, it's possible to synchronize spotify with 3 devices. in my case: my notebook and two mobile phones. my problem is, that IT IS NOT possible to use spotify on the mobile phones at th...

Newbie

hi there,   i'm using spotify premium for my mobile devices. as i read, it's possible to synchronize spotify with 3 devices. in my case: my notebook and two mobile phones.   my problem ...

licenced

Community Legend

1068 Views

2 replies

0 likes

  • 1068 Views
  • 2 replies
  • 0 likes

Help

I have just got my new Samsung Galaxy Ace S from virgin mobile on contract and i was also given 3 months free premium with the phone and it worked fine for 2 days and now it wont let me listen to my music and im not wasiting my phone memory to sync a...

Regular

I have just got my new Samsung Galaxy Ace S from virgin mobile on contract and i was also given 3 months free premium with the phone and it worked fine for 2 days and now it wont let me listen to my ...

Sam

Spotify

1190 Views

8 replies

0 likes

  • 1190 Views
  • 8 replies
  • 0 likes

Can't log in with my Spotify log in

I can not use my normal spotify log in to log with my android. I can only log in with my facebook account. Every time I try to log on with my spotify account it will say: Spotify Mobile consumes large amouints of data.If you stream music over mobile ...

Music Fan

I can not use my normal spotify log in to log with my android. I can only log in with my facebook account.  Every time I try to log on with my spotify account it will say:   Spotify Mobi...

Spyke

Roadie

1136 Views

1 replies

0 likes

  • 1136 Views
  • 1 replies
  • 0 likes