Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107543 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217534 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571813 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470976 Views
577 replies
40 likes
App: Android ICS 4.0 Beta AppPhone: HTC One XBluetooth Headset (HS): Creative WP350 ( APT-X enabled) sound have distorsion, when using Bluetooth connection, not all songs but especially those who has a high " level" ( volume) when ripped. this distor...
App: Android ICS 4.0 Beta App Phone: HTC One X Bluetooth Headset (HS): Creative WP350 ( APT-X enabled) sound have distorsion, when using Bluetooth connection, not all songs but especi...
620 Views
0 replies
0 likes
On my Samsung Galaxy S2 Spotify crashes immediatelly and constantly after going online . Offline works perfectly but the online situation sucks as I can't make any new offline playlists (I'm using 3g).
On my Samsung Galaxy S2 Spotify crashes immediatelly and constantly after going online . Offline works perfectly but the online situation sucks as I can't make any new offline playlists (I'm us...
Community Legend
1842 Views
9 replies
0 likes
EVERY time I want to add a song to one of my own playlist's from a friend's playlist - the whole goddamn thing crashes. Inevidabely. Listening to an awesome song, pressing menu, pressing song info, pressing add to playlist, selecting which playlist t...
EVERY time I want to add a song to one of my own playlist's from a friend's playlist - the whole goddamn thing crashes. Inevidabely. Listening to an awesome song, pressing menu, pressing son...
Community Legend
855 Views
3 replies
0 likes
The app regularly deletes all my saved offline data - forcing me to resync all the songs over wifi from PC to phone which takes forver. It seems to have a mind of its own - I went to bed with all my songs and woke up without them - phone stayed charg...
The app regularly deletes all my saved offline data - forcing me to resync all the songs over wifi from PC to phone which takes forver. It seems to have a mind of its own - I went to bed wit...
Regular
2370 Views
8 replies
0 likes
Hi. Great Beta, works great...however, I hope to see a UI in black color just like the old one... hope the final release will give me that option. cheers
Hi. Great Beta, works great...however, I hope to see a UI in black color just like the old one... hope the final release will give me that option. cheers
Community Legend
2211 Views
1 replies
0 likes
What I currently do when this happens is create a new playlist from the spotify app (mobile). After this i'm instantly back online and able to everything I should be supposed to.Hope this helps anyone! Sorry if this has already been posted 100 times....
What I currently do when this happens is create a new playlist from the spotify app (mobile). After this i'm instantly back online and able to everything I should be supposed to. Hope this helps a...
Newbie
3062 Views
5 replies
0 likes
It's driving me crazy, and I can't find any songs. The only way I can fix it is by deleting every song from the playlist and then dragging the songs back in from my music folder. It's a pain. Shouldn't it organize itself on the mobile app?
It's driving me crazy, and I can't find any songs. The only way I can fix it is by deleting every song from the playlist and then dragging the songs back in from my music folder. It's a pain. Shouldn...
366 Views
0 replies
0 likes
So I have a galaxy s2. Recently upgraded to icecream sandwich, I have a premium account which I have had for years. I keep on getting logged out, quite a lot. I have no task manager apps nor anything that might interfere. I've tried reinstall but no ...
So I have a galaxy s2. Recently upgraded to icecream sandwich, I have a premium account which I have had for years. I keep on getting logged out, quite a lot. I have no task manager apps nor anything...
Spotify
821 Views
2 replies
0 likes
Just bought Spotify Premium, but I still can't stream music on my phone (Samsung Galaxy S2) username: thomasholmthomsen
Just bought Spotify Premium, but I still can't stream music on my phone (Samsung Galaxy S2) 😞 username: thomasholmthomsen
Newbie
2589 Views
2 replies
0 likes
Hi Guys, I was wondering is there a way of setting the Android app so that is only download the song to the cacha for use in offline mode, when your mobile is in a wi-fi zone? This way it doesn't use up all my 3G data? Kind Regards Chris
Hi Guys, I was wondering is there a way of setting the Android app so that is only download the song to the cacha for use in offline mode, when your mobile is in a wi-fi zone? This way it do...
Community Legend
889 Views
1 replies
0 likes
Will the Spotify app work on a Motorola Xoom tablet? I have been wanting to purchase a tablet (not an iPad), but before I make my purchase, I want to be sure that Spotify will play correctly.
Will the Spotify app work on a Motorola Xoom tablet? I have been wanting to purchase a tablet (not an iPad), but before I make my purchase, I want to be sure that Spotify will play correctly.
Community Legend
1260 Views
1 replies
0 likes
Hi,My Premium account stops playing most of the time when on HTC android and on WiFi. I have seen some posts on this but no proper solution..but it is quite irritating. Any help is welcome. Thanks
Hi, My Premium account stops playing most of the time when on HTC android and on WiFi. I have seen some posts on this but no proper solution..but it is quite irritating. Any help i...
Community Legend
1096 Views
1 replies
0 likes
my laptop uses wired intrenet and my phone gets interent from merto pcs but i pluged my phone into my laptop with spotify running on both and i can sync my music ..can i sync my phone wired?
my laptop uses wired intrenet and my phone gets interent from merto pcs but i pluged my phone into my laptop with spotify running on both and i can sync my music ..can i sync my phone wired?
Community Legend
607 Views
2 replies
0 likes
If I toggle out of the app to other apps and try to come back, it opens up in play mode, but with no picture art and frozen. I have to close out each time and come back in from scratch. Anyone else having this issue?
If I toggle out of the app to other apps and try to come back, it opens up in play mode, but with no picture art and frozen. I have to close out each time and come back in from scratch. Anyone else h...
Community Legend
480 Views
1 replies
0 likes
Hi, I have a local playlist and for some reason Spotify won't sync it. Instead, spotify syncs its own files, and the version with no curses at that. Has any one else had this problem?
Hi, I have a local playlist and for some reason Spotify won't sync it. Instead, spotify syncs its own files, and the version with no curses at that. Has any one else had this problem?
388 Views
0 replies
0 likes
Hi just randomly started having this problem.I went to update my offline playlists today, turned on the WiFi and it logs me out of spotify and also closes the app.Cleared all the cache data and reinstalled app from clean; still doing the exact same t...
Hi just randomly started having this problem. I went to update my offline playlists today, turned on the WiFi and it logs me out of spotify and also closes the app. Cleared all the cache data and r...
Casual Listener
1760 Views
2 replies
0 likes
Using the iPad version and ICS version on my 7.7 (no tablet version yet), I'm preplexed as to why the apps are so differant. Its clear from other apps that the iPad version could be replicated to ICS, but it isn't. Far less information is available o...
Using the iPad version and ICS version on my 7.7 (no tablet version yet), I'm preplexed as to why the apps are so differant. Its clear from other apps that the iPad version could be replicat...
421 Views
0 replies
0 likes
Several issues: After about a week of the app working it has now stopped. Symptoms: can open the app fine and get to playlists, but when i select one, there's no content in the list to play.The device does not say it's offline and the playlists aren'...
Several issues: After about a week of the app working it has now stopped. Symptoms: can open the app fine and get to playlists, but when i select one, there's no content in the list to play....
Roadie
567 Views
1 replies
0 likes
I click the app, the screen goes dark for half a second, then back to the home screen. It was working fine yesterday morning. By the afternoon it stopped working. I only have 10 playlists so I seriously doubt that's the issue. I restarted the phone a...
I click the app, the screen goes dark for half a second, then back to the home screen. It was working fine yesterday morning. By the afternoon it stopped working. I only have 10 playlists so I seriou...
Newbie
929 Views
2 replies
0 likes
Hello! Is Spotify planning to enable the radio-function on mobile devices? If yes, when? Sorry, i found the solution:http://community.spotify.com/t5/Spotify-Ideas/Spotify-Radio-on-Mobile/idi-p/929
Hello! Is Spotify planning to enable the radio-function on mobile devices? If yes, when? Sorry, i found the solution: http://community.spotify.com/t5/Spotify-Ideas/Spotify-Radio-on...
Casual Listener
602 Views
1 replies
0 likes
