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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Library fills my android

Hi My android device (Samsung galaxy s2) have synced my entire computer library and now I can't delete it. This means I cannot sync any other offline playlists, because the SD card is full. Clear cache does not help, nor reinstalling spotify. Its not...

Casual Listener

Hi   My android device (Samsung galaxy s2) have synced my entire computer library and now I can't delete it. This means I cannot sync any other offline playlists, because the SD card is full. ...

goforit

Music Fan

5400 Views

6 replies

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Connecting with droidx through bluetooth in car

I can use the pandora app and stream the music through bluetooth in my car. Can this be done with the spotify app for android?

Newbie

I can use the pandora app and stream the music through bluetooth in my car. Can this be done with the spotify app for android?

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ICS (android 4) and Transformer Prime syncing problems

Hi. I haven't found any real answer to this. The problem I, and a lot of other people are having, is that Spotify freezes up after syncing 50-60 songs. Then I have to log out, then log in again. Then the app is stucked in offline mode. Has this anyth...

Casual Listener

Hi.    I haven't found any real answer to this.  The problem I, and a lot of other people are having, is that Spotify freezes up after syncing 50-60 songs.  Then I have to log...

stodge_pj

Casual Listener

1295 Views

6 replies

0 likes

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Offline Sync: With Samsung Galaxy S2

I've been trying sync local tracks from my Mac to my Droid but I cannot even get my phone to show in the spotify app when syncing over the local Wi-Fi network. I currently live on campus at college and I've had the same problems when living back home...

Newbie

I've been trying sync local tracks from  my Mac to my  Droid but  I cannot even get my phone to show in the spotify app when syncing over the local Wi-Fi network.    I curr...

DanielDaan

Newbie

1385 Views

1 replies

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Phone goes offline/online constantly

My phone bounces between online and offline, never staying online for more than 2-3 seconds. This happens in full services areas, and occasionally when on wifi. Other services like Google Music stream fine, so it's not the data connection. Anyone els...

Casual Listener

My phone bounces between online and offline, never staying online for more than 2-3 seconds. This happens in full services areas, and occasionally when on wifi. Other services like Google Music strea...

heresandyboy

Casual Listener

6564 Views

5 replies

2 likes

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can't control spotify with bluetooth when another music app is installed

Just switched from iphone to android (samsung galaxy sII skyrocket) and this is by far the most annoying thing i've come across. when i synch my phone to my car via bluetooth something prevents the controls, both dash and steering wheel, from working...

Newbie

Just switched from iphone to android (samsung galaxy sII skyrocket) and this is by far the most annoying thing i've come across.  when i synch my phone to my car via bluetooth something prevents...

3314 Views

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2 likes

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Unpredictable crashes on Gingerbread

So I'm running Spotify on my Android (HTC Sensation running stock Gingerbread 2.3.4, not rommed) and it often crashes for no particular reason, sometimes midway through songs sometimes after them.. I find this tends to happen when I'm streaming music...

Regular

So I'm running Spotify on my Android (HTC Sensation running stock Gingerbread 2.3.4, not rommed) and it often crashes for no particular reason, sometimes midway through songs sometimes after them.. &...

dexstar11

Regular

2065 Views

5 replies

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Solved!! Last client update was november 2011

Hello, I've asked around (facebook, twitter) and nobody answered me. The Android client is a real piece of **bleep**. It's hellishly slow. When someone sends an album or a playlist to my inbox, I can"t access it from my phone (single tracks only). Th...

Roadie

Hello,   I've asked around (facebook, twitter) and nobody answered me. The Android client is a real piece of **bleep**.  It's hellishly slow. When someone sends an album or a playlist to...

maxh2003

Regular

21816 Views

187 replies

35 likes

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Solved!! Problem with French operator Free mobile

HelloI've got a problem with spotify android app on Free Mobile.This new french operator use roaming with another french operator (orange)The problem is spotify always ask to move to offline mode because of roaming.Can you add a option to next versio...

Casual Listener

Hello I've got a problem with spotify android app on Free Mobile. This new french operator use roaming with another french operator (orange) The problem is spotify always ask to move to offline mo...

nukefrog

Newbie

1986 Views

11 replies

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schijf vol

HOi, Als ik probeer offline te synchroniseren krijg ik op mijn HTC Wildfire de pop up dat 'de schijf bijna vol is en dat ik enkele afspeellijsten moet deselecteren'. Ik ben echter nog maar net met spotify begonnen en dit werd bij het eerste album al ...

Newbie

HOi,   Als ik probeer offline te synchroniseren krijg ik op mijn HTC Wildfire de pop up dat 'de schijf bijna vol is en dat ik enkele afspeellijsten moet deselecteren'. Ik ben echter nog maar n...

1969 Views

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Solved!! Spotify closes instantly when I launch it

Spotify was working perfectly in offline mode. When I disabled "Force offline" Spotify kept crashing when when Istarted the app. I've completely removed Spotify and reinstalled. Now it instantly closes (no error message) when I launch the app. I'm us...

Regular

Spotify was working perfectly in offline mode. When I disabled "Force offline" Spotify kept crashing when when Istarted the app.   I've completely removed Spotify and reinstalled. Now it insta...

goncalo

Casual Listener

3188 Views

6 replies

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Solved!! Spotify for Android - playlist folders not supported

iPhone owners have been able to use folders to organise Spotify playlists for over 7 months now. What is the delay for the Android version? Folders are an essential part of the user experience and should be consistent across all operating systems, so...

Casual Listener

iPhone owners have been able to use folders to organise Spotify playlists for over 7 months now.  What is the delay for the Android version?  Folders are an essential part of...

jade29614

Casual Listener

16354 Views

28 replies

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Bada Samsung system

Hey Boys and Girls , I´ve got a samsung mobile with bada system and now i don't know how i can use spotify on my mobile cause it don´t exist a app for bada system mobils ...My question is now if i can have spotify on my mobile on a other way ...?! If...

Casual Listener

Hey  Boys and Girls ,   I´ve got a samsung mobile with bada system and now i don't know how i can use spotify on my mobile cause it don´t exist a app for bada system mobils ...My question...

1198 Views

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HTC Desire Offline Syncing

I've managed to connect my HTC Desire S through internet-pass through on my computer (due to being unable to access WiFi at university) but I can't work out how to enable my Spotify to sync my playlists through this connection. Anyone know how?

Casual Listener

I've managed to connect my HTC Desire S through internet-pass through on my computer (due to being unable to access WiFi at university) but I can't work out how to enable my Spotify to sync my playli...

1122 Views

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A week on the road with Spotify - aggrevation :(

Oh Spotify, why do you hate your customers so much? Before I left on my trip, I made sure I synced all the playlists I loved, for offline playback. I have a Samsung Galaxy Nexus and Motorola Xoom, so both devices that Spotify claims are unsupported, ...

Casual Listener

Oh Spotify, why do you hate your customers so much?   Before I left on my trip, I made sure I synced all the playlists I loved, for offline playback. I have a Samsung Galaxy Nexus and Motorola...

Jaimie

Newbie

1449 Views

2 replies

4 likes

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Is spotify ignoring all android ppl?

Last update on spotify whas 4 mouth ago, check android market comments, its like 1000 that complain, no response from spotify at all, the app is crashing and isnt working for alot of ppl. Yes i tried all the reinstall things and so u told me to do, s...

Casual Listener

Last update on spotify whas 4 mouth ago, check android market comments, its like 1000 that complain, no response from spotify at all, the app is crashing and isnt working for alot of ppl. Yes i tried...

d06

Regular

1461 Views

1 replies

2 likes

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Android MP3 players

HiI'm thinking about buying an android MP3, probably the Sony NWZ-Z1060. Does anyone know if spotify premium works properly on this device or the Samsung galaxy s device?Thanks

Visitor

Hi I'm thinking about buying an android MP3, probably the Sony NWZ-Z1060. Does anyone know if spotify premium works properly on this device or the Samsung galaxy s device? Thanks

k_c_t_r

Casual Listener

2264 Views

4 replies

1 likes

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Spotify keeps stalling out on me.

What's up? So I've got a Droid Incredible and have been streaming spotify over wi-fi through my work's wi-fi and probablly about 10 times a day Spotify will just stop playing and usually pick it back up in a about a minute. It's just getting really a...

Newbie

What's up?  So I've got a Droid Incredible and have been streaming spotify over wi-fi through my work's wi-fi and probablly about 10 times a day Spotify will just stop playing and usually pick i...

Imaactress101

Roadie

1874 Views

4 replies

2 likes

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Problems

I can't get music to play on my android phone, My daughter has had no problems with hers and has been trying to help me. She thinks it has something to do with how I have things set up on the conmputer. Please someone help me or please how do I delet...

Newbie

I can't get music to play on my android phone, My daughter has had no problems with hers and has been trying to help me. She thinks it has something to do with how I have things set up on the conmput...

licenced

Community Legend

1288 Views

1 replies

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Droid 2 issues

anyone have the issue where when its playing it will randomly pause or stop and/or sometimes the default music player for the phone will start playiing randomly??? Why is this?

Newbie

anyone have the issue where when its playing it will randomly pause or stop and/or sometimes the default music player for the phone will start playiing randomly???   Why is this?

1172 Views

0 replies

1 likes

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