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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1087 Views
  • 0 replies
  • 4 likes

Automatic display rotation?

Hey guys, just startet to be a subscriber.And for what I see at the moment, Spotify is great for my purposes.But there's one thing about the mobile client that's a bit irritating:Due to the reason that I use music playing via bluetooth in my car (my ...

  • Casual Listener
  • Hey guys,   just startet to be a subscriber. And for what I see at the moment, Spotify is great for my purposes. But there's one thing about the mobile client that's a bit irritating: Due t...
  • subsinker
  • Casual Listener
  • 1149 Views
  • 2 replies
  • 1 likes
  • 1149 Views
  • 2 replies
  • 1 likes

Closing on launch without warning... Unusable on mobile

I am running Samsung Nexus S on ICS. It has been running fine for a long time but recently (last month) when ever I try to launch the app it will ask for login details. After entering them. (normal login not facebook) it shows a black screen and then...

  • Newbie
  • I am running Samsung Nexus S on ICS.    It has been running fine for a long time but recently (last month) when ever I try to launch the app it will ask for login details. After entering ...
  • licenced
  • Community Legend
  • 927 Views
  • 2 replies
  • 0 likes
  • 927 Views
  • 2 replies
  • 0 likes

Cover not well positionned on Galaxy Nexus

Hi, On my Galaxy Nexus my covers are not well positionned : I hadn't that problem on my HTC Desire.

  • Casual Listener
  • Hi,   On my Galaxy Nexus my covers are not well positionned :   I hadn't that problem on my HTC Desire. 😉
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  • 739 Views
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Sony Ericsson Xperia Neo

Dear, Is the Sony Ericsson Xperia Neo supported? http://www.allotelecom.be/nl/gsm/sony-ericsson-xperia-neo-369 I am asking this because the phone isn't in the list, but google did give some topics with people with questions about this phone and spoti...

  • Casual Listener
  • Dear,   Is the Sony Ericsson Xperia Neo supported?   http://www.allotelecom.be/nl/gsm/sony-ericsson-xperia-neo-369   I am asking this because the phone isn't in the list, but...
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  • 899 Views
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Synching question

This may be a silly question.If you enable files for offline, when in online mode does spotify play the local file or stream?Steve

  • Casual Listener
  • This may be a silly question. If you enable files for offline, when in online mode does spotify play the local file or stream? Steve
  • 717 Views
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  • 717 Views
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can't sign in

after entering my account details a window pop ups explaining me that spotify uses a lot of data and that it will be better to have internetflat after clicking ok it appears again and again. I also try to re-install the app but nothing change.

  • Newbie
  • after entering my account details a window pop ups explaining me that spotify uses a lot of data and that it will be better to have internetflat after clicking ok it appears again and again. I also t...
  • klaproth604
  • Casual Listener
  • 1214 Views
  • 3 replies
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  • 1214 Views
  • 3 replies
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So... Spotify opened up in Germany... hooray... time to try it out on my Galaxy Nexus.... oh wait!

Really? How do you expect to launch a service properly in Germany (where every second person, it seems, is now running around with an Android device), when you can't get the app working properly on the flagship Android device? As it stands, the app f...

  • Casual Listener
  • Really? How do you expect to launch a service properly in Germany (where every second person, it seems, is now running around with an Android device), when you can't get the app working properly on t...
  • merb
  • Casual Listener
  • 1202 Views
  • 2 replies
  • 0 likes
  • 1202 Views
  • 2 replies
  • 0 likes

Solved!! download spotify for archos?

My archos android device has no access to google play. Where can I manually download the spotify.apk?

  • Newbie
  • My archos android device has no access to google play. Where can I manually download the spotify.apk?  
  • SteveBrammer
  • Community Legend
  • 2937 Views
  • 1 replies
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  • 2937 Views
  • 1 replies
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Samsung Galaxy Ace - problems logging in

Have a new Samsung Galaxy Ace (Gingerbread 2.3.5) and have downloaded Spotify, have premium account but when I try and login I get - Unknown error (error 112). Why? Error messages like this really don't help

  • Regular
  • Have a new Samsung Galaxy Ace (Gingerbread 2.3.5) and have downloaded Spotify, have premium account but when I try and login I get - Unknown error (error 112). Why? Error messages like this really do...
  • soonback
  • Newbie
  • 1540 Views
  • 1 replies
  • 0 likes
  • 1540 Views
  • 1 replies
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Sync Android device with USB cable?

Is there any addon so that I can sync with USB cable? I'am working for long periods at sea and onboard we have no wireless network Macbook Pro + HTC Sensation XE Happy for some help/Chrsitoffer

  • Newbie
  • Is there any addon so that I can sync with USB cable? I'am working for long periods at sea and onboard we have no wireless network   Macbook Pro + HTC Sensation XE   Happy for some help...
  • 2187 Views
  • 0 replies
  • 8 likes
  • 2187 Views
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Solved!! choose location for spotify offline files

Hello! I have an Motorola Razr with 8 gig internal memory availible for spotity and a memory card. is there an option to choose where to put the offline files? I rather have them om the memory card since it's bigger.

  • Newbie
  • Hello! I have an Motorola Razr with 8 gig internal memory availible for spotity and a memory card. is there an option to choose where to put the offline files? I rather have them om the memory card s...
  • Hestbank
  • Newbie
  • 2732 Views
  • 1 replies
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  • 2732 Views
  • 1 replies
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Old, Clunky, Lacking.....awful

Hey Guys, I want to take a few minutes to write you and praise your desktop client and efforts that have gone into that product. It's great, it really is. I love the features, apps, etc that come with it. My concerns, as a premium subscriber, is that...

  • Music Fan
  • Hey Guys,   I want to take a few minutes to write you and praise your desktop client and efforts that have gone into that product. It's great, it really is. I love the features, apps, etc that...
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  • 873 Views
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Bug... Whenever I add song into a playlist, spotify adds it then logs off and back in..

I have noticed this from the get go, that spotify goes offline after adding anything to a playlist. This makes building a playlist very slow, cumbersome. It is a problem with the app. I chicago ave rhspsody and doing have this problem. Making playlis...

  • Roadie
  • I have noticed this from the get go, that spotify goes offline after adding anything to a playlist. This makes building a playlist very slow, cumbersome. It is a problem with the app. I chicago ave r...
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synchronization problem htc tatto

Hello, Since a few days, I can't listen the music that I synchronized on my mobile.Also, from time to time, when launching the app, I get a pop up telling me that my 30 trial days have expired (I am a premium member). On top of that, I can synchroniz...

  • Casual Listener
  • Hello,   Since a few days, I can't listen the music that I synchronized on my mobile. Also, from time to time, when launching the app, I get a pop up telling me that my 30 trial days have exp...
  • charlo
  • Casual Listener
  • 1029 Views
  • 2 replies
  • 0 likes
  • 1029 Views
  • 2 replies
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Premium help!

I just upgraded to premium so I can use spotify on my phone, and on the computer it shows that I am a premium user....my phone says that I need to upgrade to premium???!!! Help .

  • Regular
  • I just upgraded to premium so I can use spotify on my phone, and on the computer it shows that I am a premium user....my phone says that I need to upgrade to premium???!!!  Help  . 
  • licenced
  • Community Legend
  • 942 Views
  • 1 replies
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  • 942 Views
  • 1 replies
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Streaming on HTC Desire

Hi - the streaming quality on my mobil phone (HTC Desire) is dubious. There are many fall outs on my daily trip from the suburbs of Copenhagen to the City Centre, and Spotify goes offline. Wheen using another similar service (TDC Play) the problem do...

  • Casual Listener
  • Hi - the streaming quality on my mobil phone (HTC Desire) is dubious. There are many fall outs on my daily trip from the suburbs of Copenhagen to the City Centre, and Spotify goes offline. Wheen usin...
  • David
  • Spotify Legend
  • 1135 Views
  • 3 replies
  • 0 likes
  • 1135 Views
  • 3 replies
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Help

I synced some music tracks to my android cell phone & the first two days my music played great. Now I can not get spotify to play any of the music I synced to my cell phone. How can I fix this!?

  • Newbie
  • I synced some music tracks to my android cell phone & the first two days my music played great. Now I can not get spotify to play any of the music I synced to my cell phone. How can I f...
  • David
  • Spotify Legend
  • 988 Views
  • 1 replies
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  • 988 Views
  • 1 replies
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Worst things about Spotify on Android

1. Randomly adds duplicate files when the Windows application detects new music, how is there not a "show duplicates" for the desktop application? 2. STOP SHOWING RINGTONES ON MY LOCAL MUSIC LIST. Allow the option to specify locations on your device ...

  • Visitor
  • 1. Randomly adds duplicate files when the Windows application detects new music, how is there not a "show duplicates" for the desktop application?   2. STOP SHOWING RINGTONES ON MY LOCAL MUSIC...
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  • 1127 Views
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Spotify OS of Music?!

I just read this , and then I read the comments.. with that many people outside of this community complaining, you would think they would get their act worked out. NO http://gizmodo.com/5891186/spotify-we-want-to-be-the-os-of-music

  • Gig Goer
  • I just read this , and then I read the comments..   with that many people outside of this community complaining, you would think they would get their act worked out.   NO   http:...
  • 977 Views
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  • 977 Views
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Får inte spotify att fungera i min mobil

Jag behöver hjälp, jag får inte spotify att fungera i min samsung galaxy mini, jag kan ladda hem appen spotify och logga in på min användare men det går inte att spela låtar eller fixa offline listor. Jag har haft en HTC Wildfire tidigare och då fung...

  • Newbie
  • Jag behöver hjälp, jag får inte spotify att fungera i min samsung galaxy mini, jag kan ladda hem appen spotify och logga in på min användare men det går inte att spela låtar eller fixa offline listor...
  • 1846 Views
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  • 1846 Views
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