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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111415 Views

26 replies

3 likes

  • 111415 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224127 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224127 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581394 Views

79 replies

3 likes

  • 581394 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478612 Views

577 replies

40 likes

Account
Free
  • 478612 Views
  • 577 replies
  • 40 likes

Specific songs blocked from offline sync?

I've enabled a playlist with some local tunes from my library in Windows. All songs are now 'not greyed out' , and also will play on my windows box when I click 'Offline Mode'. But the tune I concerned about still won't get pushed to my Android. Are ...

Casual Listener

I've enabled a playlist with some local tunes from my library in Windows. All songs are now 'not greyed out' , and also will play on my windows box when I click 'Offline Mode'. But the tune I concern...

res0nat0r

Casual Listener

909 Views

1 replies

0 likes

  • 909 Views
  • 1 replies
  • 0 likes

MicroSD Problem

Hi All, I just signed up for Spotify Premium, because so far I have been enjoying the product very much. Unfortunately, I seem to have hit a wall and can't get through. Although I have followed the instructions here: http://www.spotify.com/fr/help/fa...

Casual Listener

Hi All,   I just signed up for Spotify Premium, because so far I have been enjoying the product very much.   Unfortunately, I seem to have hit a wall and can't get through.  &nbsp...

licenced

Community Legend

2517 Views

5 replies

0 likes

  • 2517 Views
  • 5 replies
  • 0 likes

Distorsion via Bluetooth when using ICS 4.0 Beta App

App: Android ICS 4.0 Beta AppPhone: HTC One XBluetooth Headset (HS): Creative WP350 ( APT-X enabled) sound have distorsion, when using Bluetooth connection, not all songs but especially those who has a high " level" ( volume) when ripped. this distor...

Casual Listener

App: Android ICS 4.0 Beta App Phone: HTC One X Bluetooth Headset (HS): Creative WP350 ( APT-X enabled)   sound have distorsion, when using Bluetooth connection, not all songs but especi...

624 Views

0 replies

0 likes

  • 624 Views
  • 0 replies
  • 0 likes

Solved!! mobile android version SG2 crashing constantly

On my Samsung Galaxy S2 Spotify crashes immediatelly and constantly after going online . Offline works perfectly but the online situation sucks as I can't make any new offline playlists (I'm using 3g).

Visitor

 On my Samsung Galaxy S2 Spotify crashes immediatelly and constantly after going online . Offline works perfectly but the online situation sucks as I can't make any new offline playlists (I'm us...

licenced

Community Legend

1853 Views

9 replies

0 likes

  • 1853 Views
  • 9 replies
  • 0 likes

Andriod Bug

EVERY time I want to add a song to one of my own playlist's from a friend's playlist - the whole goddamn thing crashes. Inevidabely. Listening to an awesome song, pressing menu, pressing song info, pressing add to playlist, selecting which playlist t...

Newbie

EVERY time I want to add a song to one of my own playlist's from a friend's playlist - the whole goddamn thing crashes. Inevidabely.   Listening to an awesome song, pressing menu, pressing son...

Richard

Community Legend

866 Views

3 replies

0 likes

  • 866 Views
  • 3 replies
  • 0 likes

App keeps deleting saved offline songs

The app regularly deletes all my saved offline data - forcing me to resync all the songs over wifi from PC to phone which takes forver. It seems to have a mind of its own - I went to bed with all my songs and woke up without them - phone stayed charg...

Regular

The app regularly deletes all my saved offline data - forcing me to resync all the songs over wifi from PC to phone which takes forver.   It seems to have a mind of its own - I went to bed wit...

Sonixuk

Regular

2387 Views

8 replies

0 likes

  • 2387 Views
  • 8 replies
  • 0 likes

Spotify BETA for Android 4.0 User Interface...

Hi. Great Beta, works great...however, I hope to see a UI in black color just like the old one... hope the final release will give me that option. cheers

Newbie

Hi. Great Beta, works great...however, I hope to see a UI in black color just like the old one... hope the final release will give me that option. cheers

licenced

Community Legend

2224 Views

1 replies

0 likes

  • 2224 Views
  • 1 replies
  • 0 likes

Stuck in offline mode?

What I currently do when this happens is create a new playlist from the spotify app (mobile). After this i'm instantly back online and able to everything I should be supposed to.Hope this helps anyone! Sorry if this has already been posted 100 times....

Gig Goer

What I currently do when this happens is create a new playlist from the spotify app (mobile). After this i'm instantly back online and able to everything I should be supposed to. Hope this helps a...

momo

Newbie

3072 Views

5 replies

0 likes

  • 3072 Views
  • 5 replies
  • 0 likes

Songs in the playlists on my phone are ordered by what order they were added to the playlist?

It's driving me crazy, and I can't find any songs. The only way I can fix it is by deleting every song from the playlist and then dragging the songs back in from my music folder. It's a pain. Shouldn't it organize itself on the mobile app?

Visitor

It's driving me crazy, and I can't find any songs. The only way I can fix it is by deleting every song from the playlist and then dragging the songs back in from my music folder. It's a pain. Shouldn...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Galaxy s2: logout issue.

So I have a galaxy s2. Recently upgraded to icecream sandwich, I have a premium account which I have had for years. I keep on getting logged out, quite a lot. I have no task manager apps nor anything that might interfere. I've tried reinstall but no ...

Casual Listener

So I have a galaxy s2. Recently upgraded to icecream sandwich, I have a premium account which I have had for years. I keep on getting logged out, quite a lot. I have no task manager apps nor anything...

Sam

Spotify

832 Views

2 replies

0 likes

  • 832 Views
  • 2 replies
  • 0 likes

Spotify won't stream music on phone

Just bought Spotify Premium, but I still can't stream music on my phone (Samsung Galaxy S2) username: thomasholmthomsen

Newbie

Just bought Spotify Premium, but I still can't stream music on my phone (Samsung Galaxy S2) 😞 username: thomasholmthomsen

peacefulcharlie

Newbie

2591 Views

2 replies

0 likes

  • 2591 Views
  • 2 replies
  • 0 likes

Getting App to only sync song to offline mode when in a Wi-Fi zone

Hi Guys, I was wondering is there a way of setting the Android app so that is only download the song to the cacha for use in offline mode, when your mobile is in a wi-fi zone? This way it doesn't use up all my 3G data? Kind Regards Chris

Newbie

Hi Guys,   I was wondering is there a way of setting the Android app so that is only download the song to the cacha for use in offline mode, when your mobile is in a wi-fi zone? This way it do...

licenced

Community Legend

894 Views

1 replies

0 likes

  • 894 Views
  • 1 replies
  • 0 likes

Motorola Xoom

Will the Spotify app work on a Motorola Xoom tablet? I have been wanting to purchase a tablet (not an iPad), but before I make my purchase, I want to be sure that Spotify will play correctly.

Newbie

Will the Spotify app work on a Motorola Xoom tablet?  I have been wanting to purchase a tablet (not an iPad), but before I make my purchase, I want to be sure that Spotify will play correctly.

licenced

Community Legend

1269 Views

1 replies

0 likes

  • 1269 Views
  • 1 replies
  • 0 likes

Spotify stops playing when on WiFi

Hi,My Premium account stops playing most of the time when on HTC android and on WiFi. I have seen some posts on this but no proper solution..but it is quite irritating. Any help is welcome. Thanks

Newbie

Hi, My Premium account stops playing most of the time when on HTC android and on WiFi.   I have seen some posts on this but no proper solution..but it is quite irritating.   Any help i...

licenced

Community Legend

1100 Views

1 replies

0 likes

  • 1100 Views
  • 1 replies
  • 0 likes

Wired sync for ur android?

my laptop uses wired intrenet and my phone gets interent from merto pcs but i pluged my phone into my laptop with spotify running on both and i can sync my music ..can i sync my phone wired?

Casual Listener

my laptop uses wired intrenet and my phone gets interent from merto pcs but i pluged my phone into my laptop with spotify running on both and i can sync my music ..can i sync my phone wired?

licenced

Community Legend

613 Views

2 replies

0 likes

  • 613 Views
  • 2 replies
  • 0 likes

Weird behavior on Samsung Nexus - freezing

If I toggle out of the app to other apps and try to come back, it opens up in play mode, but with no picture art and frozen. I have to close out each time and come back in from scratch. Anyone else having this issue?

Roadie

If I toggle out of the app to other apps and try to come back, it opens up in play mode, but with no picture art and frozen. I have to close out each time and come back in from scratch. Anyone else h...

licenced

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Spotify fills local playlist with their files instead

Hi, I have a local playlist and for some reason Spotify won't sync it. Instead, spotify syncs its own files, and the version with no curses at that. Has any one else had this problem?

Casual Listener

Hi, I have a local playlist and for some reason Spotify won't sync it. Instead, spotify syncs its own files, and the version with no curses at that. Has any one else had this problem?

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Solved!! Spotify logs out and closes app once WiFi is enabled

Hi just randomly started having this problem.I went to update my offline playlists today, turned on the WiFi and it logs me out of spotify and also closes the app.Cleared all the cache data and reinstalled app from clean; still doing the exact same t...

Casual Listener

Hi just randomly started having this problem. I went to update my offline playlists today, turned on the WiFi and it logs me out of spotify and also closes the app. Cleared all the cache data and r...

BenTimbrell

Casual Listener

1770 Views

2 replies

0 likes

  • 1770 Views
  • 2 replies
  • 0 likes

Is there a reason for such a different design for ICS??

Using the iPad version and ICS version on my 7.7 (no tablet version yet), I'm preplexed as to why the apps are so differant. Its clear from other apps that the iPad version could be replicated to ICS, but it isn't. Far less information is available o...

Roadie

Using the iPad version and ICS version on my 7.7 (no tablet version yet), I'm preplexed as to why the apps are so differant.   Its clear from other apps that the iPad version could be replicat...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Preview not working for Nexus S on VZW

Several issues: After about a week of the app working it has now stopped. Symptoms: can open the app fine and get to playlists, but when i select one, there's no content in the list to play.The device does not say it's offline and the playlists aren'...

Roadie

Several issues:   After about a week of the app working it has now stopped. Symptoms: can open the app fine and get to playlists, but when i select one, there's no content in the list to play....

politzer

Roadie

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes