Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203203 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
548240 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
455898 Views
571 replies
38 likes
i apologize if this information has been captured elsewhere already, but i didn't find it. one major problem with the new android app: it occassionally gets into some bad state where the player is up, and it cannot be dismissed -- touching the X in t...
i apologize if this information has been captured elsewhere already, but i didn't find it. one major problem with the new android app: it occassionally gets into some bad state wher...
Community Legend
1193 Views
6 replies
0 likes
hey! have a HTC HD, instalerade just spotify but can not open the app just getsblack quickly then it shuts down installed the program , and restarted the phone several times etc. mvh jonathan
hey! have a HTC HD, instalerade just spotify but can not open the app just getsblack quickly then it shuts down installed t...
Spotify Legend
542 Views
1 replies
0 likes
Why does my mobile Spotify on my EVO NEVER play all of the songs when I turn on shuffle? I do have premium:) Under the artist tab that comes up, when i toggle shuffle on my mobile Spotify either: 1) ends playlist (which makes you have to press play a...
Why does my mobile Spotify on my EVO NEVER play all of the songs when I turn on shuffle? I do have premium:) Under the artist tab that comes up, when i toggle shuffle on my mobile...
691 Views
0 replies
0 likes
So i just am trying the free premium trial right now to see if i want to purchase this later. The commercials made it seem like i can listen to songs offline no matter what, but my phone will not let me play the songs that I don't already own. Is thi...
So i just am trying the free premium trial right now to see if i want to purchase this later. The commercials made it seem like i can listen to songs offline no matter what, but my phone will not let...
Community Legend
744 Views
3 replies
1 likes
Can someone offer me some advice, I pay for Premium but now my HTC has dropped all my playlists and my account is telling me I don't currently have a device connected. Can't seem to get any sense from Spotify itself so wondered if anyone on here can ...
Can someone offer me some advice, I pay for Premium but now my HTC has dropped all my playlists and my account is telling me I don't currently have a device connected. Can't seem to get any ...
Spotify
450 Views
1 replies
0 likes
I have a couple of things on the new Spotify preview to mention. Firstly: Awesome new interface, it looks great. I can't wait till this is stable. I love how you have nicely integrated into the Android 4.0 design documentation, it looks beautiful. I ...
I have a couple of things on the new Spotify preview to mention. Firstly: Awesome new interface, it looks great. I can't wait till this is stable. I love how you have nicely integrated into ...
Casual Listener
1141 Views
2 replies
0 likes
Hi, Recently I can't open spotify on my Galaxy S2 (ICS). It crashes straight after starting - the only way I can open it is by turning off my data, then it opens in offline mode, but as soon as I turn on my data it crashes!! Really frustrating. I've ...
Hi, Recently I can't open spotify on my Galaxy S2 (ICS). It crashes straight after starting - the only way I can open it is by turning off my data, then it opens in offline mode, but as soon...
Community Legend
808 Views
1 replies
0 likes
How can I shuffle song? I don't see it in the player or in the settings.Galaxy Nexus.App is buggy to the honest, why can't you guys use the same interface as iOS?
How can I shuffle song? I don't see it in the player or in the settings. Galaxy Nexus. App is buggy to the honest, why can't you guys use the same interface as iOS?
Community Legend
10123 Views
2 replies
0 likes
my itunes library shows up on my laptop but does not show up on my htc android mobile device spotify, everything else shows up and syncs just fine..or so i think? Anyone know whats going on?
my itunes library shows up on my laptop but does not show up on my htc android mobile device spotify, everything else shows up and syncs just fine..or so i think? Anyone know whats going on?
Community Legend
630 Views
1 replies
0 likes
Is the droid Razr compatible with spotify? I can get the applcatio to load on my phone, but Spotify (on my computer) does not recognize any devices. I've tried to reinstall, change passwords, logout/login, etc. Wondering if my phone is the issue?
Is the droid Razr compatible with spotify? I can get the applcatio to load on my phone, but Spotify (on my computer) does not recognize any devices. I've tried to reinstall, change passwo...
Casual Listener
2864 Views
10 replies
0 likes
I had to change from my Samsung Galaxy S2 to a HTC Sensation. Spotify was never installed on this device. It has Android 2.3.4. When I click the icon, it immediately crashes. I reinstalled it, I restarted the device. Nothing helps! Please help. We go...
I had to change from my Samsung Galaxy S2 to a HTC Sensation. Spotify was never installed on this device. It has Android 2.3.4. When I click the icon, it immediately crashes. I reinstalled i...
Casual Listener
980 Views
3 replies
0 likes
hi there, i'm using spotify premium for my mobile devices. as i read, it's possible to synchronize spotify with 3 devices. in my case: my notebook and two mobile phones. my problem is, that IT IS NOT possible to use spotify on the mobile phones at th...
hi there, i'm using spotify premium for my mobile devices. as i read, it's possible to synchronize spotify with 3 devices. in my case: my notebook and two mobile phones. my problem ...
Community Legend
1100 Views
2 replies
0 likes
I have just got my new Samsung Galaxy Ace S from virgin mobile on contract and i was also given 3 months free premium with the phone and it worked fine for 2 days and now it wont let me listen to my music and im not wasiting my phone memory to sync a...
I have just got my new Samsung Galaxy Ace S from virgin mobile on contract and i was also given 3 months free premium with the phone and it worked fine for 2 days and now it wont let me listen to my ...
Spotify
1252 Views
8 replies
0 likes
I can not use my normal spotify log in to log with my android. I can only log in with my facebook account. Every time I try to log on with my spotify account it will say: Spotify Mobile consumes large amouints of data.If you stream music over mobile ...
I can not use my normal spotify log in to log with my android. I can only log in with my facebook account. Every time I try to log on with my spotify account it will say: Spotify Mobi...
Roadie
1147 Views
1 replies
0 likes
I have not been able to sync to my mobile for two weeks, I have been stuck in offline mode. I have connected over Wi-fi and over my Virgin Mobile Lg Optimus V Cellular network.I have restarted my phone.Checked to make sure the app was allowed to acce...
I have not been able to sync to my mobile for two weeks, I have been stuck in offline mode. I have connected over Wi-fi and over my Virgin Mobile Lg Optimus V Cellular network. I have resta...
Casual Listener
801 Views
1 replies
0 likes
Hi I'm a Premium account holder. I use S primarily on my Galaxy s2(Android ICS). Can't now go online at all to add new tunes to Playlists etc. Also, Spotify is not recognising my phone under 'Devices' on my PC. Help! Steve
Hi I'm a Premium account holder. I use S primarily on my Galaxy s2(Android ICS). Can't now go online at all to add new tunes to Playlists etc. Also, Spotify is not recognising my phone under...
Spotify
1966 Views
3 replies
0 likes
Hi, In response to a serious issue that some people have already brought to your attention I must summarize it. The latest addon/change you have made is seriously compromising the usability of your service. When I as a paying customer get kicked out ...
Hi, In response to a serious issue that some people have already brought to your attention I must summarize it. The latest addon/change you have made is seriously compromising ...
425 Views
0 replies
0 likes
I have a Samsung Galaxy S Captivate. For the past week, almost everytime I use Spotify Premium it has been force closing when I'm not listening to local tracks through the program. The program either shuts down completely or it reverts to the main me...
I have a Samsung Galaxy S Captivate. For the past week, almost everytime I use Spotify Premium it has been force closing when I'm not listening to local tracks through the program. The program either...
Spotify
937 Views
2 replies
1 likes
Spotify Mobile:0.4.12.180 (but it's been there since at least 0.4.04)When in offline mode, local files are greyed out but can still be played. This makes it tricky to work out which are local files and which are not.Here are some screenshots to illus...
Spotify Mobile:0.4.12.180 (but it's been there since at least 0.4.04) When in offline mode, local files are greyed out but can still be played. This makes it tricky to work out which are local ...
Roadie
2782 Views
2 replies
0 likes
I have just bought Spotify and is a new user. It works very well on my computer.When I log in on my phone Spotify is locked, it is tryinh to sync a playlist I do not have anymore. Nothing else thsn quit is working. Can someone help me?
I have just bought Spotify and is a new user. It works very well on my computer. When I log in on my phone Spotify is locked, it is tryinh to sync a playlist I do not have anymore. Nothing else thsn...
Community Legend
999 Views
3 replies
0 likes
