Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195584 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
537183 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
442232 Views
565 replies
37 likes
When I try to use the Spotify Preview on an x86 Android device, it can't load the library. I assume that they only included the ARM binaries of libspotify (or whatever they use internally) and not the x86 ones, too. Please support your few x86 users!
When I try to use the Spotify Preview on an x86 Android device, it can't load the library. I assume that they only included the ARM binaries of libspotify (or whatever they use internally) and not th...
Newbie
1095 Views
1 replies
4 likes
my andorid dose not want to sync at all. it has done it befor and all i had to do was uninstall the the app and reinstall it but this time it will not register at all however it will register and ipod. how can i get it so my phone will sync my music ...
my andorid dose not want to sync at all. it has done it befor and all i had to do was uninstall the the app and reinstall it but this time it will not register at all however it will register a...
Regular
6025 Views
6 replies
0 likes
my spotify on my android pro app keeps crashing it will play the song 3/4 of the way then just shut off ( i tried a clean install and still no fix ) help
my spotify on my android pro app keeps crashing it will play the song 3/4 of the way then just shut off ( i tried a clean install and still no fix ) help
Casual Listener
15947 Views
4 replies
0 likes
The first couple days I had the app I would put a playlist on shuffle and it would go to the next track like normal. Now when a song ends it goes to the next track but there is no audio. If I try to fast forward it goes back to 0:00 and plays again w...
The first couple days I had the app I would put a playlist on shuffle and it would go to the next track like normal. Now when a song ends it goes to the next track but there is no audio. If I try to ...
723 Views
0 replies
0 likes
Hello there, I was an Unlimited user but have been pushed up to Premium after the release of the new Android app, that is perfectly timed with me going on holiday. I just don't know if I am doing something wrong but some of the songs I have selected ...
Hello there, I was an Unlimited user but have been pushed up to Premium after the release of the new Android a...
653 Views
0 replies
0 likes
One feature that I have been wanting in the Android app for a while now is the ability to select a playlist to shuffle. This will pick a random song in the playlist and start playing it on shuffle. Right now I have to figure out what song to play fir...
One feature that I have been wanting in the Android app for a while now is the ability to select a playlist to shuffle. This will pick a random song in the playlist and start playing it on shuffle. R...
801 Views
0 replies
2 likes
I will not pay for your Android app support until you update the app. It is crap, clunky, and almost unusable. Yes I can create play list, but it is not intuitive. I had to hold click, double tap and mainly try anything I could just to make a play li...
I will not pay for your Android app support until you update the app. It is crap, clunky, and almost unusable. Yes I can create play list, but it is not intuitive. I had to hold click, double tap and...
Music Fan
937 Views
1 replies
0 likes
I'm pissed due to your only 3 devices sync, I just started my phone and WI-FI, then it came a message saying something like: "You can only sync your music with 3 devices, and therefor this will be de-synced." Due to that, I'll have to sync all my mus...
I'm pissed due to your only 3 devices sync, I just started my phone and WI-FI, then it came a message saying something like: "You can only sync your music with 3 devices, and therefor this will be de...
Music Fan
780 Views
1 replies
0 likes
Now that the Apple Lossless Audio Codec (ALAC) has been open-sourced (source code available at http://alac.macosforge.org/), I'd really like to see the ability to play these files added to the Android preview while it's still in development, especial...
Now that the Apple Lossless Audio Codec (ALAC) has been open-sourced (source code available at http://alac.macosforge.org/), I'd really like to see the ability to play these files added to the Androi...
Music Fan
1937 Views
3 replies
5 likes
First of all, Sorry for my english. I´m a premium user from Spain and I really enjoyed Spotify premium for more than a year and a half, on PC and also on Android. I like to listen the music as good as I can and I have a Hi-End portable equipment (Ety...
First of all, Sorry for my english. I´m a premium user from Spain and I really enjoyed Spotify premium for more than a year and a half, on PC and also on Android. I like to listen t...
Music Fan
3817 Views
10 replies
3 likes
After hearing reports of "buttery smooth" scrolling in the new beta app, I'm noticing some major quirks and inconsistencies with the smoothness of the scrolling on a 4.0.4 Galaxy Nexus. If I first open the app into the playlists screen, the scrolling...
After hearing reports of "buttery smooth" scrolling in the new beta app, I'm noticing some major quirks and inconsistencies with the smoothness of the scrolling on a 4.0.4 Galaxy Nexus. ...
Regular
1134 Views
4 replies
0 likes
So far I love the minimalistic new gui!Unfortunately I'm on a skyrocket with the leak ics rom. Spotify plays audio perfect and I can access almost every tab. But I can't access one tab then another without crashing. Or close out of the app and goto a...
So far I love the minimalistic new gui! Unfortunately I'm on a skyrocket with the leak ics rom. Spotify plays audio perfect and I can access almost every tab. But I can't access one tab then anoth...
598 Views
0 replies
0 likes
Hi guys, What's being done to resolve the problem of the Android app crashing every time it tries to open on Androids running on Ice cream Sandwich? Android Market is full of reports of this: https://market.android.com/details?id=com.spotify.mobile.a...
Hi guys, What's being done to resolve the problem of the Android app crashing every time it tries to open on Androids running on Ice cream Sandwich? Android Market is full of reports of this...
Casual Listener
10904 Views
22 replies
9 likes
When making and receiving calls, the music should pause, right? I have a galaxy nexus, and when I make a call the music continues "inside" the call, but in "call" quality, very strange.
When making and receiving calls, the music should pause, right? I have a galaxy nexus, and when I make a call the music continues "inside" the call, but in "call" quality, very strange.
812 Views
0 replies
0 likes
I am looking to purchase a new smartphone probably the Sony Ericsson xperia mini, this is because I can update the android software to version 4.0 (ICS), and it is cheap. Another reason is that I have a Spotify premium account so I want to take advan...
I am looking to purchase a new smartphone probably the Sony Ericsson xperia mini, this is because I can update the android software to version 4.0 (ICS), and it is cheap. Another reason is that I hav...
Community Legend
1532 Views
3 replies
0 likes
Just had to say that this is one awesome upgrade. Corrected all my previous issues with offiline mode and syncing up my music. It's still in beta but here is the link ANDROID SPOTIFY UPDATE
Just had to say that this is one awesome upgrade. Corrected all my previous issues with offiline mode and syncing up my music. It's still in beta but here is the link  ...
Casual Listener
6912 Views
10 replies
0 likes
So after a long wait, Spotify finally release a new beta for android and guess what? It won't work on WiFi only devices (e.g. tablets without 3g phone chips and presumably media players). I have been in software development for over 30 years and am s...
So after a long wait, Spotify finally release a new beta for android and guess what? It won't work on WiFi only devices (e.g. tablets without 3g phone chips and presumably media players). I have been...
Casual Listener
1215 Views
3 replies
0 likes
Hi, I am currently having problems with my Android app crashing. I've been running Spotify for a couple of years with Premium subscription for at least a year. I recently changed from Iphone 3G to Samsung Galaxy SII and this worked out fine in the be...
Hi, I am currently having problems with my Android app crashing. I've been running Spotify for a couple of years with Premium subscription for at least a year. I recently changed from Iphone...
Casual Listener
4162 Views
10 replies
1 likes
Spotify 0.5.0.972.g8fe0a0d2 What is the logic for when the background service is stopped? Is there a timeout or some other criteria? I've seen it get stopped properly, gone from the Running tab in Settings -> Apps. But currently the service has been ...
Spotify 0.5.0.972.g8fe0a0d2 What is the logic for when the background service is stopped? Is there a timeout or some other criteria? I've seen it get stopped properly, gone fr...
Regular
826 Views
2 replies
0 likes
