Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Most of my playlist songs are greyed out

Most of my playlist songs are greyed out

I have premium and I created a few playlists of a bunch of songs from local files on my desktop. I let it do its thing and sync the playlists. Then I open up mobile on my phone and I can actually play like 4 out of 100 songs of each playlist, the rest are greyed out. What gives? Theye are my files, .mp3, and are from my local directory.



3 Replies

Same issue! Downloaded the iPhone App, went Premium on my account, and nearly all my songs are unplayable (greyed out when "Hide un-playable tracks" is off)


Really annoying, thinking of downgrading my account.


EDIT: Woops! Sorry! Mine is iphone, not android!! Sorry! But it is the same issue.

Ok, in most cases, I can simply search for the tracks greyed out on my mobile version of Spotify and then it will find them and play them. not perfect, but at least i got most of my music play lists back! Yay!!

I agree there seems to be some serious problems with the grey out fade going on. 


Its either not available in your country or it means that it is a local version of the file. 


For me the files physically play all the time, they are just greyed out. 

The grey out is basically just pointless. 

Suggested posts