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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

112398 Views

26 replies

3 likes

  • 112398 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

226228 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 226228 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

583981 Views

79 replies

3 likes

  • 583981 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

480536 Views

577 replies

40 likes

Account
Free
  • 480536 Views
  • 577 replies
  • 40 likes

Download abortet at 64% on huge Playlists

Hey guys, I have that annoying Bug tha i can't download real big playlists, with 200 Tracks e.g. Spotify downlods only 64% and then ist says "downloading.." but it doesn't download anymore. I can't push the download forward, becaus if I'm redownload ...

Casual Listener

Hey guys,   I have that annoying Bug tha i can't download real big playlists, with 200 Tracks e.g. Spotify downlods only 64% and then ist says "downloading.." but it doesn't download anymo...

licenced

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Display Scaling Android

I am using android car player. It is little bit weak to use Spotify, because display scaling only vertical. How can I get it scaling horizontal? Sorry my english, hope you understand what I mean.

Newbie

I am using android car player. It is little bit weak to use Spotify, because display scaling only vertical. How can I get it scaling horizontal? Sorry my english, hope you understand what I mean.

licenced

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Searching Problem.

Hello,I have Spotify Premium on my Droid Razr and it has worked really well until now. Every time I try to search, it will only list songs that I have in playlists instead of letting me search for anything new. I can type in the search box but nothin...

Newbie

Hello, I have Spotify Premium on my Droid Razr and it has worked really well until now. Every time I try to search, it will only list songs that I have in playlists instead of letting me search fo...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Keep the costumer satisfied!

Reading his forum / community i can't understand the crew of Spotify is not taking there costumers seriously, judging by the lack of responce of the crew / moderators on the mayor topics. Does it really has to come this far to leave Spotify by masses...

Gig Goer

Reading his forum / community i can't understand the crew of Spotify is not taking there costumers seriously, judging by the lack of responce of the crew / moderators on the mayor topics. Does it rea...

359 Views

0 replies

4 likes

  • 359 Views
  • 0 replies
  • 4 likes

Problem solved

Upgraded. Then started spotify and 2 secs after i got "black screen". Deleted all old lists of music except the stared. Reinstalled. Then it worked like it supposed. No black screens and no interrupts during play.

Newbie

Upgraded. Then started spotify and 2 secs after i got "black screen". Deleted all old lists of music except the stared. Reinstalled. Then it worked like it supposed. No black screens and no interrupt...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

[SOLVED] Titles starred using the mobile version somehow don't show up in the desktop version.

Yo, imagine walking around with your smartphone and -SOMEHOW- come across a cool song, but since these ain't the 60ies anymore, neither the artist nor the name of the song are by any chance something you'll be able to remember, when you're home again...

Newbie

Yo,   imagine walking around with your smartphone and -SOMEHOW- come across a cool song, but since these ain't the 60ies anymore, neither the artist nor the name of the song are by any chanc...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

How do I get spotify on 2 mobile devices?

Is there a way of getting spotify on my works mobile? I have spotify premium and have it on my laptop & HTC Sensation. Is there a multi instance setting where i can put spotify on my works phone?

Casual Listener

Is there a way of getting spotify on my works mobile? I have spotify premium and have it on my laptop & HTC Sensation. Is there a multi instance setting where i can put spotify on my works phon...

licenced

Community Legend

1072 Views

3 replies

0 likes

  • 1072 Views
  • 3 replies
  • 0 likes

is it me or...

...is there no skip button now to get to the next track or the ability to cycle through a track. I've never known an update that has totally taken away so,much functionality.

Regular

...is there no skip button now to get to the next track or the ability to cycle through a track. I've never known an update that has totally taken away so,much functionality.

cinematique

Regular

870 Views

5 replies

0 likes

  • 870 Views
  • 5 replies
  • 0 likes

I only use offline playlists on my phone, but still data usage.

I have a HTC One X and I use Spotify a lot. Every I travel about 3 hours with the train. And because I have only 1000 mb per month to use, I decided to use offline playlists I download on wifi in the morning or the evening before. Yesterday I saw I w...

Casual Listener

I have a HTC One X and I use Spotify a lot. Every I travel about 3 hours with the train. And because I have only 1000 mb per month to use, I decided to use offline playlists I download on wifi in the...

Beyond_Life

Casual Listener

844 Views

2 replies

0 likes

  • 844 Views
  • 2 replies
  • 0 likes

Playlist and local tracks

Hey, I've got a LOT of music stored on my SD-card in my phone, and I made a playlist on my pc. Why doesn't Spotify Mobile just take the local files instead of downloading all files in the playlist again?

Newbie

Hey,   I've got a LOT of music stored on my SD-card in my phone, and I made a playlist on my pc. Why doesn't Spotify Mobile just take the local files instead of downloading all files in the ...

licenced

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Solved!! Is there a way to revert to the previous version of the Android App?

the newest version has three flaws: no exit option; 2 no landscape mode; no capacity to play music on the device I hope that Spotify fixes this, but in the mean time, any way to revert to previous version?

Casual Listener

 the newest version has three flaws: no exit option; 2 no landscape mode; no capacity to play music on the device  I hope that Spotify fixes this, but in the mean time, any way ...

user-removed

Not applicable

8184 Views

19 replies

0 likes

  • 8184 Views
  • 19 replies
  • 0 likes

Solved!! How can I download sync tracks to my sd on new spotify app for andorid ICS

Hi, I don´t no how to sync music to the sd instead of the internal storage on my android ICS.The previous method doesn´t work on the new app version.Thanks!!

Casual Listener

Hi, I don´t no how to sync music to the sd instead of the internal storage on my android ICS. The previous method doesn´t work on the new app version. Thanks!!

kinpin69

Casual Listener

922 Views

2 replies

0 likes

  • 922 Views
  • 2 replies
  • 0 likes

I am SO annoyed!

I spent all night downloading some songs onto my SD card so that I could listen to music on the train (signal is naff on the route) We are talking about 5GB of songs. SO I do that and close down my phone to charge it. When I turn it on ( already on t...

Roadie

I spent all night downloading some songs onto my SD card so that I could listen to music on the train (signal is naff on the route)   We are talking about 5GB of songs. SO I do that and clos...

pcoventry76

Roadie

600 Views

2 replies

0 likes

  • 600 Views
  • 2 replies
  • 0 likes

Solved!! I synced my android tablet, but my songs still won't play in regular or offline mode

im a subscriber, and i synced my andoid tablet to my spotify account on my laptop. on my tablet, they are shown as "downloaded" already, but when i click on a song, it says "the track is not available." under my devices tab, my starred playlist has a...

Casual Listener

im a subscriber, and i synced my andoid tablet to my spotify account on my laptop.   on my tablet, they are shown as "downloaded" already, but when i click on a song, it says "the track is n...

licenced

Community Legend

1621 Views

3 replies

0 likes

  • 1621 Views
  • 3 replies
  • 0 likes

All tracks "not available" offline - premium user

I have had no access to offline music for a few days now, both on my computer and on my HTC. On my computer I can listen to tracks online, but that doesn't even work on my HTC (I can see all the "what's new", do searches etc, and all my playlists are...

Casual Listener

I have had no access to offline music for a few days now, both on my computer and on my HTC. On my computer I can listen to tracks online, but that doesn't even work on my HTC (I can see all the...

meahtenoha

Spotify

2389 Views

2 replies

0 likes

  • 2389 Views
  • 2 replies
  • 0 likes

Won't let me go online.

The new Android won't go online at all. This is regardless of whether using WiFi or 3G, regardless of logging in using acount or Facebook. When I'm connected to WiFi on my phone (Sony Ericsson Xperia Arc S) and select the go online button on the sett...

Newbie

The new Android won't go online at all. This is regardless of whether using WiFi or 3G, regardless of logging in using acount or Facebook. When I'm connected to WiFi on my phone (Sony Ericsson Xperia...

Christoffer

Community Legend

1038 Views

1 replies

0 likes

  • 1038 Views
  • 1 replies
  • 0 likes

Won't load playlists

Hello! I've just formatted my SD card on my mobile device and updated to the new spotify software. But when i logon to the mobile device the playlists wont appear it just says loading

Regular

Hello! I've just formatted my SD card on my mobile device and updated to the new spotify software. But when i logon to the mobile device the playlists wont appear it just says loading 

licenced

Community Legend

1318 Views

2 replies

0 likes

  • 1318 Views
  • 2 replies
  • 0 likes

Spotify on my HTC Thunderbolt

For the last week I've been unable to access my music on my mobile phone. I get the message, "Spotify is offline." I have a paid subscription and am listening to my music now online via my laptop, so what is going on that I cannot access the music vi...

Newbie

For the last week I've been unable to access my music on my mobile phone.  I get the message, "Spotify is offline."  I have a paid subscription and am listening to my music now online via m...

licenced

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

[Tablet] SD card collecting every bit I listen to and leaving it there.

Greetings. I have now tried two (!!) different tablets with the same problem- every single bit streamed (not downloaded, not synced, only streamed) is staying in my internal storage. My phone doesn´t have this problem at all, only the tablet. I canno...

Casual Listener

Greetings.   I have now tried two (!!) different tablets with the same problem- every single bit streamed (not downloaded, not synced, only streamed) is staying in my internal storage. My ph...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes