Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119643 Views

27 replies

4 likes

  • 119643 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241654 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241654 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602703 Views

79 replies

3 likes

  • 602703 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

495399 Views

581 replies

42 likes

Account
Free
  • 495399 Views
  • 581 replies
  • 42 likes

Wrong facebook-account

Somebody else is logging im to my spotify-account with his facebook-account. I registered with my e-mail. How can I change to my own facebook? I have another persons name and picture. I even have his friends on my list. If I log in with my own facebo...

Casual Listener

Somebody else is logging im to my spotify-account with his facebook-account. I registered with my e-mail. How can I change to my own facebook? I have another persons name and picture. I even have his...

meahtenoha

Spotify

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Syncing local tracks to android.

FAQ says: You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device.Make a playlist on your computer containing music from your Local music filesConnect your computer and phone to the same WiFi networkOpen Spot...

Casual Listener

FAQ says:   You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device. Make a playlist on your computer containing music from your Local music files ...

Boj61

Casual Listener

3744 Views

1 replies

0 likes

  • 3744 Views
  • 1 replies
  • 0 likes

Spotify will not open right

Well, I downloaded the app today (I have Sprint's Nexus) and for the first time it worked well. But then when I got out of work, I tried to stream it through my car but it kept loading. And loading. And still loading. I thought it was a connection pr...

Newbie

Well, I downloaded the app today (I have Sprint's Nexus) and for the first time it worked well. But then when I got out of work, I tried to stream it through my car but it kept loading. And loading. ...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

search and syncing not working ?

Anyone not getting list synced and not getting search to work on their android devices ? works fine on my computer on the same internet connection ... and yes I have a premium subscription...

Casual Listener

Anyone not getting list synced and not getting search to work on their android devices ? works fine on my computer on the same internet connection ... and yes I have a premium subscription... &nbsp...

hishmacla

Casual Listener

1883 Views

8 replies

0 likes

  • 1883 Views
  • 8 replies
  • 0 likes

Missing tracks on Android

So yeah On my desktop I have everything and all my tracks, But on my Android I have 7 Tracks per playlist and starred, where i had 44 on my main playlist and 58 on my starred list... Anyone else having this problem and could help sorting it out ? ple...

Regular

So yeah On my desktop I have everything and all my tracks, But on my Android I have 7 Tracks per playlist and starred, where i had 44 on my main playlist and 58 on my starred list... Anyone else havi...

Panacotta

Music Fan

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

instantly crashes after login

hi! I am currently on a samsung galaxy note, how ever ive had the same problems with my htc desire hd and sensation. The app crashes after the update. Every time. Ive tried all the steps here in the forum. I also tried formating the sd card and tried...

Visitor

hi! I am currently on a samsung galaxy note, how ever ive had the same problems with my htc desire hd and sensation. The app crashes after the update. Every time. Ive tried all the steps here in th...

Richard

Community Legend

716 Views

3 replies

0 likes

  • 716 Views
  • 3 replies
  • 0 likes

i paid for unlimited and was charged the 4.99 still cant play tracks a week later

every time i log in everything is available, the only thing is everything is in light grey and says track not available. I have tried everything including reinstalling and the problem is still there. i sent out two emails to spotify for help last wee...

Casual Listener

every time i log in everything is available, the only thing is everything is in light grey and says track not available. I have tried everything including reinstalling and the problem is still there....

meahtenoha

Spotify

710 Views

5 replies

0 likes

  • 710 Views
  • 5 replies
  • 0 likes

error 403

I tried to download Spotify free, but still got the message error 403. Therefore I shut down Wifi (was recommended), but that didn't help either, error 923. What can I do to install Spotify on my mobile? Hannes

Casual Listener

I tried to download Spotify free, but still got the message error 403. Therefore I shut down Wifi (was recommended), but that didn't help either, error 923. What can I do to install Spotify on my m...

DvdBerg

Casual Listener

3443 Views

10 replies

0 likes

  • 3443 Views
  • 10 replies
  • 0 likes

Not all songs available

Just curious as to why I'm not able to play all the songs in my playlist on my phone?

Newbie

Just curious as to why I'm not able to play all the songs in my playlist on my phone?

apgoldst

Regular

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Solved!! Missing randomize, back and forward controls

Hi, since last update of spotify I'm missing the option to put a playlist in random, and the forward / back-buttons in my HTC Sensation S running android 4.0.4. I must say i hate to have lost those options, when in a car driving alone you want to put...

Casual Listener

Hi, since last update of spotify I'm missing the option to put a playlist in random, and the forward / back-buttons in my HTC Sensation S running android 4.0.4.   I must say i hate to have...

Tanween

Casual Listener

869 Views

2 replies

0 likes

  • 869 Views
  • 2 replies
  • 0 likes

Solved!! listening to radio broadcast on android device

Apologies if this has been asked previously: I know I can listen to radio using desktop version of Spotify. Question is: how do I listen to / see the radio station listings while using my Android phone. All I seem to be able to do with the device is ...

Newbie

Apologies if this has been asked previously:  I know I can listen to radio using desktop version of Spotify.  Question is:  how do I listen to / see the radio station listings while us...

licenced

Community Legend

1141 Views

5 replies

0 likes

  • 1141 Views
  • 5 replies
  • 0 likes

spotify not working in samsung galaxy s3

Hi, Spotify is not working in my new phone. When I dowload the playlist and try to play the song it simply says: Song not available. I really don't know what I am doing wrong, tried downloading again and again. Please help!

Newbie

Hi,   Spotify is not working in my new phone. When I dowload the playlist  and try to play the song it simply says: Song not available. I really don't know what I am doing wrong, tr...

licenced

Community Legend

1270 Views

1 replies

0 likes

  • 1270 Views
  • 1 replies
  • 0 likes

HTC one V compatible with spotify?

Is the HTC One V compatible with spotify when using a SDHC 16GB card?

Newbie

Is the HTC One V compatible with spotify when using a SDHC 16GB card?

818 Views

0 replies

0 likes

  • 818 Views
  • 0 replies
  • 0 likes

i need help please! so frustrated!

ok so im connected to the same network and my phone is too, i have the spotify app on my phone, and i have the desktop app on my computer, i have subscribed to the premium subscription, my computer can download offline playlists but my phone cant. i ...

Newbie

ok so im connected to the same network and my phone is too, i have the spotify app on my phone, and i have the desktop app on my computer, i have subscribed to the premium subscription, my computer c...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

proportion of songs available in 'extreme' quality

hi all i've searched many forums and websites for the answer to this but nobody seems to know. please can somebody help me clarify - no speculation here, i need a definite answer - what fraction of the songs currently on the spotify library are avail...

Casual Listener

hi all   i've searched many forums and websites for the answer to this but nobody seems to know. please can somebody help me clarify - no speculation here, i need a definite answer - what fr...

egerton

Casual Listener

4200 Views

9 replies

0 likes

  • 4200 Views
  • 9 replies
  • 0 likes

Your lack of Android attention is causing me to cancel my subscription.

The Android app was in a sorry state for a long time, until I discovered the beta that was available. Downloaded that, and while it was marginally better it still had its bugs and crashed from time to time. I thought that was over with the "official"...

Music Fan

The Android app was in a sorry state for a long time, until I discovered the beta that was available. Downloaded that, and while it was marginally better it still had its bugs and crashed from time t...

reks

Music Fan

788 Views

2 replies

1 likes

  • 788 Views
  • 2 replies
  • 1 likes

This is getting embarassing..

How long has it been since the last update? We are still unable to do something as simple as save our freaking downloads to external SD. This should have been one of the FIRST things you should have got working since you are seriously limiting people...

Gig Goer

How long has it been since the last update?    We are still unable to do something as simple as save our freaking downloads to external SD. This should have been one of the FIRST things...

SteveBrammer

Community Legend

2526 Views

16 replies

3 likes

  • 2526 Views
  • 16 replies
  • 3 likes

Solved!! When will the spotify app be on the market for ICS users?

And how is this going to effected by JB? Also, where can I get the latest app for ICS? the one im running now wont save my downloaded playlists and makes me to redownload them again and again..

Regular

And how is this going to effected by JB?   Also, where can I get the latest app for ICS? the one im running now wont save my downloaded playlists and makes me to redownload them again and ag...

licenced

Community Legend

893 Views

4 replies

0 likes

  • 893 Views
  • 4 replies
  • 0 likes

Search in the new client shows only five first results for artists and albums?

I must be missing something here?On the desktop client i can click to get next five artist results e.g. but on the mobile client i cant find the possibility.-Dennis

Newbie

I must be missing something here? On the desktop client i can click to get next five artist results e.g. but on the mobile client i cant find the possibility. -Dennis

Curious

Newbie

450 Views

2 replies

0 likes

  • 450 Views
  • 2 replies
  • 0 likes

Bug: Mobile app allows last.fm username with spaces in it

After investigating why I constantly got "incorrect username/password" errors for last.fm, it turns out it's because the keyboard I use (swiftkey) inserts a space after the username, so my username is sent to last.fm like "username[SPACE]" instead of...

Music Fan

After investigating why I constantly got "incorrect username/password" errors for last.fm, it turns out it's because the keyboard I use (swiftkey) inserts a space after the username, so my username i...

reks

Music Fan

777 Views

2 replies

1 likes

  • 777 Views
  • 2 replies
  • 1 likes