Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I got the new HTC One S a few days ago, and of course one of the first things I downloaded was spotify, but for some reason, whenever I log in the app just freezes and won't do anything. I've tried re-downloading it, but it either freezes or crashes,...
I got the new HTC One S a few days ago, and of course one of the first things I downloaded was spotify, but for some reason, whenever I log in the app just freezes and won't do anything. I've tried r...
1511 Views
0 replies
0 likes
I can't update (and im sure many others) to ICS as long as its not supported by you, without spotify, my phone is worthless
I can't update (and im sure many others) to ICS as long as its not supported by you, without spotify, my phone is worthless 😕
Community Legend
707 Views
1 replies
0 likes
HiI use spotify on my Galaxy Tab 10.1,but I have a problem. It says it is connected with wifi, but all songs are greyed out.So, I can't listen to anythinh but my local song...Anybody who knows something about this issue?Thanks
Hi I use spotify on my Galaxy Tab 10.1,but I have a problem. It says it is connected with wifi, but all songs are greyed out. So, I can't listen to anythinh but my local song... Anybody who kn...
Not applicable
13315 Views
8 replies
0 likes
Hi just randomly started having this problem.I went to update my offline playlists today, turned on the WiFi and it logs me out of spotify and also closes the app.Cleared all the cache data and reinstalled app from clean; still doing the exact same t...
Hi just randomly started having this problem. I went to update my offline playlists today, turned on the WiFi and it logs me out of spotify and also closes the app. Cleared all the cache data and r...
Casual Listener
1513 Views
2 replies
0 likes
Just bought Spotify Premium, but I still can't stream music on my phone (Samsung Galaxy S2) username: thomasholmthomsen
Just bought Spotify Premium, but I still can't stream music on my phone (Samsung Galaxy S2) 😞 username: thomasholmthomsen
Newbie
2510 Views
2 replies
0 likes
Wondered if anyone else is having the problem but after I search for a song/album/artist everytime I open up the App again it plays the first song from that search...even if I get in quick enough to start a song on my playlist it will stop that and p...
Wondered if anyone else is having the problem but after I search for a song/album/artist everytime I open up the App again it plays the first song from that search...even if I get in quick enough to ...
313 Views
0 replies
0 likes
Hey,ich kann auf meiner Android app keine Musik mehr abspielen.Wenn ich ein Lied suche kommt die Ergebnis liste in grau und wenn ich eins wiedergeben will kommt ein Info Popup.
Hey, ich kann auf meiner Android app keine Musik mehr abspielen. Wenn ich ein Lied suche kommt die Ergebnis liste in grau und wenn ich eins wiedergeben will kommt ein Info Popup.
498 Views
0 replies
0 likes
I'm not signing up again unless this app is usable.
I'm not signing up again unless this app is usable.
Community Legend
562 Views
2 replies
0 likes
I wonder if i can automatically play all spotify music through the Neutron Music Player app. Does anyone have other tips for improving sound quality using a Sony Xperia S with igrado headphone?
I wonder if i can automatically play all spotify music through the Neutron Music Player app. Does anyone have other tips for improving sound quality using a Sony Xperia S with igrado headphone?&...
Regular
10995 Views
3 replies
2 likes
I've setup a few offline playlists on my ICS Samsung Galaxy S2 but when I sync I only get 50% of the songs downloaded (denoted by the green icon). I'm using the beta version of the app and I only tried this because the one from the play store was rea...
I've setup a few offline playlists on my ICS Samsung Galaxy S2 but when I sync I only get 50% of the songs downloaded (denoted by the green icon). I'm using the beta version of the app and I on...
Regular
1364 Views
5 replies
1 likes
Hi, All is well except: I have a local file on my PC andI add to a playlist on my PC thenthe playlist appears on the phone OK (Android)the songs appear in the playlist OKthe playlist allows it to be set as offline sync on the phone BUTthe songs don't...
Hi, All is well except: I have a local file on my PC and I add to a playlist on my PC then the playlist appears on the phone OK (Android) the songs appear in the playlist OK the...
Casual Listener
27755 Views
22 replies
4 likes
I am not able to find where to enter my Last.fm account information to scrobble my tracks from spotify to last.fm.CAn anyone help me? I looked under settings but there is not anything in there for Last.fm. Thanks.Device: Motorola Razr MaxxSpotify Ver...
I am not able to find where to enter my Last.fm account information to scrobble my tracks from spotify to last.fm.CAn anyone help me? I looked under settings but there is not anything in there for La...
Regular
509 Views
1 replies
0 likes
I have premium and I created a few playlists of a bunch of songs from local files on my desktop. I let it do its thing and sync the playlists. Then I open up mobile on my phone and I can actually play like 4 out of 100 songs of each playlist, the res...
I have premium and I created a few playlists of a bunch of songs from local files on my desktop. I let it do its thing and sync the playlists. Then I open up mobile on my phone and I can actually pla...
Roadie
1992 Views
3 replies
0 likes
I'm loving the new beta app. Maybe I'm stupid though, but I can't see where I can toggle randomize on my playlists?
I'm loving the new beta app. Maybe I'm stupid though, but I can't see where I can toggle randomize on my playlists?
Casual Listener
759 Views
3 replies
0 likes
I purchased Spotify Premium under the username lpthomson so I could sync via my Droid X2. I've tried everything I can find online, and the device never shows up under "devices" on my computer version. I tried logging in with a different account (thro...
I purchased Spotify Premium under the username lpthomson so I could sync via my Droid X2. I've tried everything I can find online, and the device never shows up under "devices" on my computer v...
Gig Goer
537 Views
4 replies
0 likes
Why won't Spotify remember the last few tracks I played when I start it up again ? How do I enable this ? It's annoying having to search for the same album each time I start Spotify.Using the latest version on Android 2.3.4 Sony Ericsson Xperia Arc.
Why won't Spotify remember the last few tracks I played when I start it up again ? How do I enable this ? It's annoying having to search for the same album each time I start Spotify. Using the lat...
Community Legend
3929 Views
1 replies
5 likes
hey! have a HTC HD, instalerade just spotify but can not open the app just getsblack quickly then it shuts down installed the program , and restarted the phone several times etc. mvh jonathan
hey! have a HTC HD, instalerade just spotify but can not open the app just getsblack quickly then it shuts down installed t...
Spotify Legend
474 Views
1 replies
0 likes
Stranglely the new app is having some serious trouble downloading music to my phone. If I search for an artist, and download an album from the initial results page (the page that contains artists of that name then a section with a few albums) it seem...
Stranglely the new app is having some serious trouble downloading music to my phone. If I search for an artist, and download an album from the initial results page (the page that contains artis...
Community Legend
2739 Views
3 replies
3 likes
Why does my mobile Spotify on my EVO NEVER play all of the songs when I turn on shuffle? I do have premium:) Under the artist tab that comes up, when i toggle shuffle on my mobile Spotify either: 1) ends playlist (which makes you have to press play a...
Why does my mobile Spotify on my EVO NEVER play all of the songs when I turn on shuffle? I do have premium:) Under the artist tab that comes up, when i toggle shuffle on my mobile...
631 Views
0 replies
0 likes
So i just am trying the free premium trial right now to see if i want to purchase this later. The commercials made it seem like i can listen to songs offline no matter what, but my phone will not let me play the songs that I don't already own. Is thi...
So i just am trying the free premium trial right now to see if i want to purchase this later. The commercials made it seem like i can listen to songs offline no matter what, but my phone will not let...
Community Legend
634 Views
3 replies
1 likes
