Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203461 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
548639 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
456102 Views
571 replies
38 likes
It plays a random number of minutes of a song and then stops and goes 'offline'. Then back online again almost immediately. Restarting the same song or other song works but with same result. Maybe it is when the connectionspeed dips, like when riding...
It plays a random number of minutes of a song and then stops and goes 'offline'. Then back online again almost immediately. Restarting the same song or other song works but with same result. Maybe it...
Community Legend
794 Views
3 replies
0 likes
After I bought a macbook computer I have not been able to use my android phone to listen to music offline - is this a common trouble? I have tried to reinstall spotofy on my phone and have updated to the newest app. But the app does not seem to funct...
After I bought a macbook computer I have not been able to use my android phone to listen to music offline - is this a common trouble? I have tried to reinstall spotofy on my phone and have updated to...
Casual Listener
804 Views
2 replies
0 likes
Hi, I did just dowload about 2000 tracks to my spotify app on my android phone. When I was going to listen to the music the phone could not find the tracks, I now that they are on my sd card, because they are taking over the half of my memory. What t...
Hi, I did just dowload about 2000 tracks to my spotify app on my android phone. When I was going to listen to the music the phone could not find the tracks, I now that they are on my sd card, because...
Regular
341 Views
1 replies
0 likes
i have a galaxy s 2 and i have the ICS update and the new spotify update but its does not want to sync or register on my computer i have somehow managed to get some songs on but all the new ones appear but i cannot play them because they are apparent...
i have a galaxy s 2 and i have the ICS update and the new spotify update but its does not want to sync or register on my computer i have somehow managed to get some songs on but all the new ones appe...
Regular
869 Views
5 replies
0 likes
This - http://www.spotify.com/uk/help/faq/mobile/android-how-do-i-store-offline-music-on-the-external-sd-card/ - doesn't work. Nothing happens as I click a menu button on my SGSII, looks like the article has been written for an older version. So, how...
This - http://www.spotify.com/uk/help/faq/mobile/android-how-do-i-store-offline-music-on-the-external-sd-card/ - doesn't work. Nothing happens as I click a menu button on my SGSII, looks like th...
Community Legend
657 Views
1 replies
0 likes
My starred playlist only plays one song and then stops. It used to continue to play all the songs on my starred playlist. How do I fix this?
My starred playlist only plays one song and then stops. It used to continue to play all the songs on my starred playlist. How do I fix this?
340 Views
0 replies
0 likes
Community Legend
1499 Views
13 replies
0 likes
Is it possible to download subscirbed playlists to my mobile? Or do I have to put the subscribed playlists in a new "real" playlist?
Is it possible to download subscirbed playlists to my mobile? Or do I have to put the subscribed playlists in a new "real" playlist?
Regular
419 Views
1 replies
0 likes
Hey Does spotify share what I'm listening too on facebook when I'm in offline mode? I havn't upgraded to premium but was just wondering....Cheers
Hey Does spotify share what I'm listening too on facebook when I'm in offline mode? I havn't upgraded to premium but was just wondering....Cheers
Community Legend
641 Views
1 replies
0 likes
Some tracks will sync, some will only play when online mode, but go grey when not even though synced, phone syncs for 10 minutes every time it gets internet connection, new sync " download " when disconnected sim card to sd card New facebook implemen...
Some tracks will sync, some will only play when online mode, but go grey when not even though synced, phone syncs for 10 minutes every time it gets internet connection, new sync " download " when dis...
Community Legend
780 Views
5 replies
0 likes
With the new client i cannot find the random play function any more!!!?? can someone help? thx!
With the new client i cannot find the random play function any more!!!?? can someone help? thx!
Spotify Legend
359 Views
1 replies
0 likes
My device (Samsung Galaxy) is connected to my Spotify account on my computer. But my files aren't syncing to my mobile. I don't want to download everything to my phone...I just want to sync. When I click on the greyed out tracks in my Library on my m...
My device (Samsung Galaxy) is connected to my Spotify account on my computer. But my files aren't syncing to my mobile. I don't want to download everything to my phone...I just want to sy...
Newbie
753 Views
1 replies
0 likes
I have a premium account and when I'm deleting an offline song in my playlist the songs cache doesn't get deleted. Why is it so? It takes up unnecessary storage space. So to clear up some space you have to delete the WHOLE spotify cache (because it's...
I have a premium account and when I'm deleting an offline song in my playlist the songs cache doesn't get deleted. Why is it so? It takes up unnecessary storage space. So to clear up some s...
Community Legend
1897 Views
1 replies
0 likes
Yesterday evening I started to download all of my playlist on my Android (Galaxy S) via Wifi. During the night my Wifi had a problem and the phone started to download via 3G. So this morning I see he has used 2GB of 3G data (costly!!!) and the settin...
Yesterday evening I started to download all of my playlist on my Android (Galaxy S) via Wifi. During the night my Wifi had a problem and the phone started to download via 3G. So this morning I ...
385 Views
0 replies
0 likes
I've been using spotify for almost a year now, I love it but for the past 2 months the app has been acting up. On my Tablet it switches between online and offline constantly, I tried to install and it worked until I closed the app I have Ice cream sa...
I've been using spotify for almost a year now, I love it but for the past 2 months the app has been acting up. On my Tablet it switches between online and offline constantly, I tried to install and i...
362 Views
0 replies
0 likes
Spotify mobile is free now?! I couldn't believe it! Finally, I could listen to my playlists on the go. Haha...yea, as if it was going to be that easy. What I did: 1. Downloaded app from google playstore 2. Launched app 3. Logged in with my facebook a...
Spotify mobile is free now?! I couldn't believe it! Finally, I could listen to my playlists on the go. Haha...yea, as if it was going to be that easy. What I did: 1. Downloaded app from ...
Regular
6002 Views
7 replies
0 likes
Way cant i lissen to my hole list on my Phone?? I ned to manuel klick on every song.....and it´s realy irritating bekouse my children lisen to songs when they are going to sleep......I hate this new app......how do i get the old one back????? i do pa...
Way cant i lissen to my hole list on my Phone?? I ned to manuel klick on every song.....and it´s realy irritating bekouse my children lisen to songs when they are going to sleep......I hate this ne...
402 Views
0 replies
1 likes
Hello! I wasn't able to find this issue in another thread, but maybe I just wasn't using the right search terms. I synced my whole Spotify library with my Samsung Galaxy 4.2 player. My Spotify library contains 5,937 tracks, but something like 6,900 t...
Hello! I wasn't able to find this issue in another thread, but maybe I just wasn't using the right search terms. I synced my whole Spotify library with my Samsung Galaxy 4.2 player. My Spo...
Regular
622 Views
2 replies
0 likes
I have downloaded and used spotify before through my facebook account. Then I had to get my phone replaced with a new one, same kind of phone and when I downloaded spotify on it all the songs and playlists are gray and when I click on them, it says "...
I have downloaded and used spotify before through my facebook account. Then I had to get my phone replaced with a new one, same kind of phone and when I downloaded spotify on it all the songs and pla...
Community Legend
942 Views
5 replies
0 likes
Seems the Android users will always be a step behind in terms of functionality. With the new and "improved" app, we cannot even choose the storage location for offline playlists anymore.. I mean, really? Such a basic functionality just gone? And now,...
Seems the Android users will always be a step behind in terms of functionality. With the new and "improved" app, we cannot even choose the storage location for offline playlists anymore.. I mea...
Newbie
609 Views
3 replies
0 likes
