error 403

[jamr01]

I tried to download Spotify free, but still got the message error 403. Therefore I shut down Wifi (was recommended), but that didn't help either, error 923.

What can I do to install Spotify on my mobile?

Hannes

[Richard]

Are you trying to download Spotify from Google Play? If that's not working you can also try downloading directly from m.spotify.com

Hope that helps!

[jamr01]

Just tried it and still getting the message: error 403

[Richard]

Can you install other apps at all? I can't help all too much with troubleshooting problems with Android itself (rather than with the Spotify app on Android) but I'll do some googling to see what I can turn up.

[jamr01]

I can install all kinds of apps. Only Spotify won't cooperate.

[Richard]

Maybe the previous download or download files are stuck on the card somewhere or are corrupted? Any way of clearing these out?

[DvdBerg]

I have the same problem. Tried installing Spotify several times, but keep getting error 403.

[Richard]

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@DvdBerg wrote:
I have the same problem. Tried installing Spotify several times, but keep getting error 403.

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Are you installing from Google Play, m.spotify.com or both?

[DvdBerg]

Tried from both. Just tried it again via m.spotify.com. I now get warning I need SD-card for installing Spotify. Could that be the problem??

[Richard]

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@DvdBerg wrote:
Tried from both. Just tried it again via m.spotify.com. I now get warning I need SD-card for installing Spotify. Could that be the problem??

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Possibly. Do you have an SD card?

[DvdBerg]

I've placed sd-card and have installed spotify. Problem solved.