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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119637 Views

27 replies

4 likes

  • 119637 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241610 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241610 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602692 Views

79 replies

3 likes

  • 602692 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

495393 Views

581 replies

42 likes

Account
Free
  • 495393 Views
  • 581 replies
  • 42 likes

Spotify in android is not working and the company doesn´t bring any real service??????????

The spotify in my android is not working . Said " this song is not avaible" with everything. I´m paying for nothing. And we don´t have any real person to help us. This is a disaster. I will end my suscription

Visitor

The spotify in my android is not working . Said " this song is not avaible" with everything. I´m paying for nothing. And we don´t have any real person to help us. This is a disaster. I will end my...

licenced

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Everyone who's experiencing failed playlist sync, THIS IS WHAT YOU HAVE TO DO

I suffered hard from this problem and it made me super duper pissed of. I really had tried everything but one thing! Finally I got it working! 2 factory resets and a clean SD card did the trick. The first time i did a factory reset it didn't work. Th...

Regular

I suffered hard from this problem and it made me super duper pissed of. I really had tried everything but one thing!  Finally I got it working! 2 factory resets and a clean SD card did the tri...

515 Views

0 replies

1 likes

  • 515 Views
  • 0 replies
  • 1 likes

Solved!! Using spotify mobile app as a remote

Hi everyone, I don't know if it has been asked before, but I have a question! When I was lying in my bed, I asked myself; would it be possible to play music at my mobile phone with Spotify Premium through my speakers (harman/kardon, without AirPlay),...

Casual Listener

Hi everyone,   I don't know if it has been asked before, but I have a question! When I was lying in my bed, I asked myself; would it be possible to play music at my mobile phone with Spotify P...

Gautam

Casual Listener

3860 Views

5 replies

0 likes

  • 3860 Views
  • 5 replies
  • 0 likes

Spottily does not work w/o SIM card ?!???

Hi I am needing some assistance if possible. I have had Spottily on my Android for around 2 months with no problem however to day my SIMI card quit on me. Usually my Spotify opens with no problem but since my card is giving me error and not working i...

Regular

Hi I am needing some assistance if possible. I have had Spottily on my Android for around 2 months with no problem however to day my SIMI card quit on me. Usually my Spotify opens with no problem...

Sam

Spotify

9079 Views

9 replies

0 likes

  • 9079 Views
  • 9 replies
  • 0 likes

Do I have to download all songs?

Before the new version of Spotify was released, I could start downloading a playlist and then cancel it, and yet be able to listen to the ones that finished, in offline mode.Now when I choose to cancel downloading a list, all the green icons disappea...

Music Fan

Before the new version of Spotify was released, I could start downloading a playlist and then cancel it, and yet be able to listen to the ones that finished, in offline mode. Now when I choose to ca...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Question about offline playlists.

Does the playlist get downloaded AGAIN to the phone? Or does Spotify copy tracks over wifi network?

Regular

Does the playlist get downloaded AGAIN to the phone? Or does Spotify copy tracks over wifi network?

Deep

Regular

671 Views

5 replies

0 likes

  • 671 Views
  • 5 replies
  • 0 likes

Offline-Playlist on external_sd no settings with Clear saved data?!

Hello! I have one problem I want to safe Spotify data on my external_sd I have read other articles but they do not help me because when I go to More->Settings there is no Clear saved data? And when I logged out and press the menu button there come no...

Regular

Hello!   I have one problem I want to safe Spotify data on my external_sd I have read other articles but they do not help me because when I go to More->Settings there is no Clear sav...

licenced

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Resync ?

Resync every time I buy spotify card, or "unsync" playlist from mobile even though the files are on SD card already, they need to be re-downloaded every time ? This takes time, connection and is annoying. Y u do this ?

Music Fan

Resync every time I buy spotify card, or "unsync" playlist from mobile even though the files are on SD card already, they need to be re-downloaded every time ? This takes time, connection and is ...

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes

Playlist not downloading

When i try downloading my playlist it nevers download. Does anyone know why?

Newbie

When i try downloading my playlist it nevers download. Does anyone know why? 😕

meahtenoha

Spotify

2495 Views

4 replies

0 likes

  • 2495 Views
  • 4 replies
  • 0 likes

Spotify not changing to next song

So I have SGS2 and I have problem with spotify. When I play a song and it is in the end, it doesnt change to next song, the timer just keeps going on for few seconds. I have tried reinstalling but doesnt change anything.

Newbie

So I have SGS2 and I have problem with spotify. When I play a song and it is in the end, it doesnt change to next song, the timer just keeps going on for few seconds. I have tried reinstalling but do...

tresputas

Newbie

1442 Views

3 replies

1 likes

  • 1442 Views
  • 3 replies
  • 1 likes

Help!

I downloaded spotify on my Motorola Electrify and it used to work, but now with the latest version it crashes before it can open. Any ideas?

Newbie

I downloaded spotify on my Motorola Electrify and it used to work, but now with the latest version it crashes before it can open. Any ideas?

licenced

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Particular Synced Playlist will not play in Android App

Whenever I try to play one playlist in particular that I synced from local files, It will begin the song but crash immediately. I synced another playlist the same way before from local files and I have no problems at all. This is very confusing. The ...

Regular

Whenever I try to play one playlist in particular that I synced from local files, It will begin the song but crash immediately. I synced another playlist the same way before from local files and I ha...

licenced

Community Legend

711 Views

3 replies

0 likes

  • 711 Views
  • 3 replies
  • 0 likes

No Sound

Just updated to new app now i cant play anything. Its like the volume is turned down as the playing slider is moving. Was working fine earlier with old app. Have tried to uninstall and reinstall but still no joy. Can anyone help

Casual Listener

Just updated to new app now i cant play anything. Its like the volume is turned down as the playing slider is moving. Was working fine earlier with old app. Have tried to uninstall and rein...

licenced

Community Legend

6567 Views

9 replies

0 likes

  • 6567 Views
  • 9 replies
  • 0 likes

Playlist no longer available with playable music.

I just resubbed my account today but after trying to get back on my mobile spotify every playlist is no greyed out saying track not available. Even if I go to Whats New, all the tracks are greyed out and are not able to be played. What do I do? Galax...

Casual Listener

I just resubbed my account today but after trying to get back on my mobile spotify every playlist is no greyed out saying track not available. Even if I go to Whats New, all the tracks are greyed out...

xuberant

Casual Listener

793 Views

3 replies

0 likes

  • 793 Views
  • 3 replies
  • 0 likes

Spotify wont play any songs on my Android?

I have the Premium version so I dont know why its not playing any songs. Two days ago, I put it on offline mode and ever since it won't play anything, even when its not in offline mode. Very frustrating.

Newbie

I have the Premium version so I dont know why its not playing any songs. Two days ago, I put it on offline mode and ever since it won't play anything, even when its not in offline mode. Very frustrat...

meahtenoha

Spotify

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Mobile Problem

I just started my 30 day trial of Spotify and It's not letting me play any tracks on my android powered phone, help!

Newbie

I just started my 30 day trial of Spotify and It's not letting me play any tracks on my android powered phone, help!

licenced

Community Legend

1144 Views

3 replies

0 likes

  • 1144 Views
  • 3 replies
  • 0 likes

Shuffle function on android?

Can someone please tell me if there are an shuffle function on the Spotify app on Android and how I can find it? I will be really thankful!

Casual Listener

Can someone please tell me if there are an shuffle function on the Spotify app on Android and how I can find it?   I will be really thankful!

danielleg1989

Casual Listener

1168 Views

4 replies

0 likes

  • 1168 Views
  • 4 replies
  • 0 likes

Problem with randomly muting on my galaxy s3

Hi. Im having some problems with my galaxy s3 as spotify just randomly mutes songs, can happen right in the middle of songs or the beginning. tried reinstalling spotify, my whole phone etc, still the same problem. if i switch to a new song it starts ...

Casual Listener

Hi. Im having some problems with my galaxy s3 as spotify just randomly mutes songs, can happen right in the middle of songs or the beginning. tried reinstalling spotify, my whole phone etc, still the...

kdaniean

Newbie

3559 Views

6 replies

0 likes

  • 3559 Views
  • 6 replies
  • 0 likes

How can I sync playlists with the files already on my SD card?

I have an HTC Evo 3D with the latest Spotify app version. I moved the physical music files for Ingrid Michealson's new album "Human Again" (currently not released on Spotify for streaming) to my SD card, hoping that I could create a playlist from my ...

Newbie

I have an HTC Evo 3D with the latest Spotify app version. I moved the physical music files for Ingrid Michealson's new album "Human Again" (currently not released on Spotify for streaming) to my SD c...

licenced

Community Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

This is how I solved all of my problems with the Android app

Okay, so, first, my issues with the app were: after downloading a playlist, some time later when trying to play it offline it suddenly appeared as not downloaded (very frustrating) local files not synching tracks not showing up in app general frustra...

Music Fan

Okay, so, first, my issues with the app were:   after downloading a playlist, some time later when trying to play it offline it suddenly appeared as not downloaded (very frustrating) loc...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes