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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!! last.fm scrobbling - does it work for anyone?

Did anyone had success with the last.fm scrobbling in the new Android ICS App?I've entered my login data but there wasn't any confirmation if it was successful or not. Once I go back to settings my last.fm data are empty again...which "might" be for ...

Casual Listener

Did anyone had success with the last.fm scrobbling in the new Android ICS App? I've entered my login data but there wasn't any confirmation if it was successful or not.  Once I go back to set...

FlobyIV

Casual Listener

4931 Views

6 replies

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song

my songs will not play all the way thru ? what tha problem is  

Newbie

my songs will not play all the way thru ? what tha problem is  

gavinsend

Roadie

516 Views

1 replies

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Most of my playlist songs are greyed out

I have premium and I created a few playlists of a bunch of songs from local files on my desktop. I let it do its thing and sync the playlists. Then I open up mobile on my phone and I can actually play like 4 out of 100 songs of each playlist, the res...

Casual Listener

I have premium and I created a few playlists of a bunch of songs from local files on my desktop. I let it do its thing and sync the playlists. Then I open up mobile on my phone and I can actually pla...

gavinsend

Roadie

1955 Views

3 replies

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"spotify is offline" Galaxy S2

Okay so Spotify was not working this morning via my mobile when I got up, I uninstalled and reinstalled on my Galaxy S2 and a shiny new app was in play(which I was unaware was coming). Good, good so I thought...........however it has remained with th...

Casual Listener

Okay so Spotify was not working this morning via my mobile when I got up, I uninstalled and reinstalled on my Galaxy S2 and a shiny new app was in play(which I was unaware was coming). Good...

retrospekt

Casual Listener

1250 Views

3 replies

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Preview app - glitches on returning to app

Still liking the new app. It's pretty stable, but I have noticed quite consistent glitches in behaviour when returning to the app from elsewhere - i.e. after being in another app or having the screen locked with Spotify playing in the background. Exa...

Community Legend

Still liking the new app. It's pretty stable, but I have noticed quite consistent glitches in behaviour when returning to the app from elsewhere - i.e. after being in another app or having the screen...

licenced

Community Legend

3193 Views

10 replies

8 likes

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Playback stops after adding to playlist

Every time I start listening to a track and add it to a playlist, after a few seconds the track stops playing and I get dropped to a screen that says "search not available in offline mode". I then have to restart the track from the playlist in order ...

Music Fan

Every time I start listening to a track and add it to a playlist, after a few seconds the track stops playing and I get dropped to a screen that says "search not available in offline mode". I then ha...

saboteur_

Music Fan

631 Views

4 replies

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new app

since the spotify update, i cant seem to get any songs on my playlists, its like its nothing there when i look at my phone, but when i look at other playlist's that ive subscribed to, i can see the songs... any idea's ?

Casual Listener

since the spotify update, i cant seem to get any  songs on my playlists, its like its nothing there when i look at my phone, but when i look at other playlist's that ive subscribed to, i can see...

exiledone1

Gig Goer

391 Views

1 replies

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Mobile app puts half of my playlists in an old folder that I deleted months ago??

Hey everyone, I was running the beta app with no problems whatsoever, but since the update to the official app, I now suddenly have a folder that I deleted months ago and it contains roughly half of my playlists (it says it contains 126 playlists). N...

Roadie

Hey everyone,   I was running the beta app with no problems whatsoever, but since the update to the official app, I now suddenly have a folder that I deleted months ago and it contains rough...

295 Views

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About this new release

So I noticed that a new version of Spotify had been downloaded to my phone yesterday when I was going home. It was late, I was tired and I really just wanted to listen to some good music. However, when I started playing I noticed that there was no sh...

Casual Listener

So I noticed that a new version of Spotify had been downloaded to my phone yesterday when I was going home. It was late, I was tired and I really just wanted to listen to some good music. However, wh...

Marova

Casual Listener

640 Views

3 replies

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Droid Razr Maxx spotify download problems

I am downloading songs and they aren't downloading to the SD card. I don't see a setting in my phone storage to change it. I also don't see a setting in spotify that'd work. This is for a Droid RAZR Maxx.

Casual Listener

I am downloading songs and they aren't downloading to the SD card. I don't see a setting in my phone storage to change it. I also don't see a setting in spotify that'd work. This is for a Droid RAZR ...

neo-x

Community Legend

1225 Views

5 replies

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Reinstate possibility to play entire library and local files!!!

If i had known what would happen, i never would have uppdated. This sucks! big time! If i am to give you money every month, you´ve better sort it out so that i can listen to my entire library and access my local files, like before. I do not think i a...

Newbie

If i had known what would happen, i never would have uppdated. This sucks! big time! If i am to give you money every month, you´ve better sort it out so that i can listen to my entire library and a...

SammyBlackBaron

Newbie

361 Views

1 replies

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hard time running 2 android apps on one account

Hi, I hope Im not redundant with my question. I have an android tablet (dropad a8, and google play thinks its a Verizon Sec MID_Serails) and I have an LG P350 running android. I have spotify on both devices and both are running android 2.3. When I st...

Casual Listener

Hi,   I hope Im not redundant with my question.   I have an android tablet (dropad a8, and google play thinks its a Verizon Sec MID_Serails) and I have an LG P350 running andro...

stevenliemberg

Casual Listener

673 Views

4 replies

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Solved!! Downloaded new Andriodapp - Still stuck in Offline

Ive just downloaded the "updated" final version of the Spotify-app (it says Version 0.5.0.1247.g94a8231b) for my Andriod-phone (HTC Incredible S - Android 2.3.5) and noticed by surprise that the thing still won't go Online, allthough i just got Premi...

Casual Listener

Ive just downloaded the "updated" final version of the Spotify-app (it says Version 0.5.0.1247.g94a8231b) for my Andriod-phone (HTC Incredible S - Android 2.3.5) and noticed by surprise that the thin...

Chewizzle

Casual Listener

1171 Views

7 replies

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App is offline on motorola xoom 4.0.4

When I attempt to sync playlists on the spotify app on my xoom, it reports that it is offline. All other apps have connectivity and I can ping spotify.com from the tablet just fine. It's the same exact issue that was in the old version of the app, pl...

Casual Listener

When I attempt to sync playlists on the spotify app on my xoom, it reports that it is offline.   All other apps have connectivity and I can ping spotify.com from the tablet just fine. &nbs...

621 Views

0 replies

2 likes

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its so bad :(

I really want the old version back please, the new version is... awful.

Newbie

I really want the old version back please, the new version is... awful.

BenDixxon

Casual Listener

1214 Views

11 replies

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Please tell us how to get the old app back

Using an Atrix 4G, old app was golden, never had a problem. My playlists won't sync. On the same Wifi it was syncing on just yesterday before I made the mistake of updating. If anyone knows how to get the old app back let me know, any help would be a...

Music Fan

Using an Atrix 4G, old app was golden, never had a problem.   My playlists won't sync. On the same Wifi it was syncing on just yesterday before I made the mistake of updating.   If ...

ugafever

Music Fan

827 Views

2 replies

1 likes

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New Android App: Unable to play playlists

Hi, as explained on my review on Google Play: Since the update, I'm just totally unable to listen to music. Whenever I go to my playlists and select one, the app' crashes. And the reason is pretty simple: my username contains a "`" (backquote) which ...

Regular

Hi,   as explained on my review on Google Play:   Since the update, I'm just totally unable to listen to music. Whenever I go to my playlists and select one, the app' crashes. ...

ocus

Regular

497 Views

2 replies

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How do I make a folder?

I was very excited to start trying out folders but I can't find where to create one in the mobile app, nor could I find any directions on how to other than for the desktop app. I had the preview version and uninstalled before installing the new relea...

Casual Listener

I was very excited to start trying out folders but I can't find where to create one in the mobile app, nor could I find any directions on how to other than for the desktop app. I had the preview vers...

TheRedJak

Casual Listener

3522 Views

4 replies

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WARNING!

Be very careful upgrading to the new Android client version 0.5.0.1247.I just lost all my offline content after the upgrade. While this might not happen to everyone, if it happened to me it highly likely it will happen to others. So don't upgrade if ...

Community Legend

Be very careful upgrading to the new Android client version 0.5.0.1247. I just lost all my offline content after the upgrade. While this might not happen to everyone, if it happened to me it highl...

licenced

Community Legend

970 Views

6 replies

1 likes

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Bug Report: Crashing when trying to show friends' playlists

The new Android version of Spotify shuts down as I try to show my friends' playlists.

Spotify Legend

The new Android version of Spotify shuts down as I try to show my friends' playlists.

licenced

Community Legend

345 Views

1 replies

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