Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375789 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Anyone else finding this? Was listening to Spotify on my commute home last night. Apotify itself was online, but I was listening to tracks in a playlist I have sync'd for offline listening. My journey goes through numerous dead-spots - under bridges ...
Anyone else finding this? Was listening to Spotify on my commute home last night. Apotify itself was online, but I was listening to tracks in a playlist I have sync'd for offline listening.&...
Community Legend
1832 Views
5 replies
1 likes
When playing a playlist only the first song is played. After this is seems to pause the second song and when I hit the play-button it seems to play but without sound. Hitting next and then previous button makes the sound return but that's not a worka...
When playing a playlist only the first song is played. After this is seems to pause the second song and when I hit the play-button it seems to play but without sound. Hitting next and then previous b...
Community Legend
768 Views
4 replies
0 likes
Generally I add all the songs from each artist I listen to into one playlist; for example, I have a play list called "Dave Matthew Band" which has their entire discography, but now with the new ICS app, I cannot tell what songs are in what album, and...
Generally I add all the songs from each artist I listen to into one playlist; for example, I have a play list called "Dave Matthew Band" which has their entire discography, but now with the new ...
330 Views
0 replies
1 likes
Hi, I have a little bug in my Android Application: Whenever I start an Activity - let's say the playlist - it starts the Activity immediately, without checking, if the Activity is still active but non focused (though it also works, if focused, so abs...
Hi, I have a little bug in my Android Application: Whenever I start an Activity - let's say the playlist - it starts the Activity immediately, without checking, if the Activity i...
Community Legend
461 Views
1 replies
0 likes
I used the Android Preview since its release. I didn't have any problems with the Preview version. I updated to the official Spotify app in the Google Play store and now I'm having problems listening to my music. If I choose a playlist, the app plays...
I used the Android Preview since its release. I didn't have any problems with the Preview version. I updated to the official Spotify app in the Google Play store and now I'm having proble...
Music Fan
1056 Views
6 replies
0 likes
After days of going through these forums and trying various troubleshooting steps and new Preview version and all I simply inserted a microSD card on my phone as it did not have one - and my app started to work. I inserted it so that I can load more ...
After days of going through these forums and trying various troubleshooting steps and new Preview version and all I simply inserted a microSD card on my phone as it did not have one - and my ...
Casual Listener
1031 Views
1 replies
1 likes
I updated my android app today, but after installing, it wont let me see the facebook loging screen. When i try to use spotify login screen it just gets stuck on "logging in", after i enter my details. Tried reinstalling and clearing data, but to no ...
I updated my android app today, but after installing, it wont let me see the facebook loging screen. When i try to use spotify login screen it just gets stuck on "logging in", after i enter my detail...
Casual Listener
1229 Views
3 replies
0 likes
Hi Folks, I'm in Australia and love Soundrop via Spotify. Trouble is I want it on my Asus Converter and I can get it! I've seen poting suggesting that Soundrop is on the Android MArket as a standalone app, may not for Australia. Does anyone have a su...
Hi Folks, I'm in Australia and love Soundrop via Spotify. Trouble is I want it on my Asus Converter and I can get it! I've seen poting suggesting that Soundrop is on the Android MArket as a sta...
Community Legend
3636 Views
3 replies
0 likes
I have bought premium (june 5th), but now the app and my user at the computer tells me that i havent premium. And i cant see my receipts, there is only this Error 500 - Internal server error. Can you help me getting premium to my phone?
I have bought premium (june 5th), but now the app and my user at the computer tells me that i havent premium. And i cant see my receipts, there is only this Error 500 - Internal server error....
Spotify Legend
400 Views
1 replies
0 likes
Hi all, My Bionic used to show up wirelessly and I've been able to sync properly, but as of the latest update, it doesn't show up at all. I've force closed, uninstalled, re-installed both mobile and desktop client, I'm on the same wireless network an...
Hi all, My Bionic used to show up wirelessly and I've been able to sync properly, but as of the latest update, it doesn't show up at all. I've force closed, uninstalled, re-installed both ...
374 Views
0 replies
0 likes
Hello all. I connect my HTC One S with the stock stereo system in my 2010 Mazda 3 via bluetooth, and I listen to music on Spotify in my car via that bluetooth connection. Previous to this latest update, there were no issues with Spotify. However, now...
Hello all. I connect my HTC One S with the stock stereo system in my 2010 Mazda 3 via bluetooth, and I listen to music on Spotify in my car via that bluetooth connection. Previous to this...
2866 Views
0 replies
1 likes
I've really gotten into spotify the past few months; it's revolutionary. I have it working on both of my windows machines, but unfortunately on my galaxy nexus I get the "Track is unavailable" error whenever I try to play anything. I've uninstalled, ...
I've really gotten into spotify the past few months; it's revolutionary. I have it working on both of my windows machines, but unfortunately on my galaxy nexus I get the "Track is unavailable" error ...
Community Legend
1241 Views
1 replies
0 likes
Buenas, alguien sabe como hacer que las listas offline se almacenen en la SD externa en la nueva actualizacion para moviles android? en la version anterior era muy facil pero en esta no encuentro la manera de hacerlo y siguiendo las instrucciones que...
Buenas, alguien sabe como hacer que las listas offline se almacenen en la SD externa en la nueva actualizacion para moviles android? en la version anterior era muy facil pero en esta no encuentro la ...
Casual Listener
2335 Views
2 replies
0 likes
Hi all, I do not find, in the new app, how to do to choose external SD as destination for my songs ... I have a Galaxy S2 (so 16Go inside), plus a 32Go Sdcard, I would like to choose this sd card to save spotify'xs songs .... It was possible in the o...
Hi all, I do not find, in the new app, how to do to choose external SD as destination for my songs ... I have a Galaxy S2 (so 16Go inside), plus a 32Go Sdcard, I would like to choose this sd card...
Community Legend
2428 Views
1 replies
0 likes
Dear Spotify, Our family uses Spottily with grate pleasure, and when the function arose to sort the playlists in folders we did thought to give it a shot. Each family member has a folder of his or her own, which works perfectly fine on the windows ap...
Dear Spotify, Our family uses Spottily with grate pleasure, and when the function arose to sort the playlists in folders we did thought to give it a shot. Each family member has a fol...
Community Legend
884 Views
1 replies
0 likes
People! There are a lot of issues with the software. If everyone created a new thread for the problems and the problem is solved in one thread -> other threads might never get the Solved answer or resolution. I wish everyone would FIRST try the searc...
People! There are a lot of issues with the software. If everyone created a new thread for the problems and the problem is solved in one thread -> other threads might never get the Solve...
Community Legend
906 Views
6 replies
1 likes
Just downloaded the app update on my Samsung Droid Charge. It doesn't work. I've uninstalled and reinstalled it five times already. And everytime I open it, all I get is a white screen and a crash report within thirty seconds. Anyone have a similar p...
Just downloaded the app update on my Samsung Droid Charge. It doesn't work. I've uninstalled and reinstalled it five times already. And everytime I open it, all I get is a white screen and a crash re...
503 Views
0 replies
0 likes
The update for the Spotify works great except for this one problem. I'll play a song in my starred playlist (or any playlist for that matter), then get off the app so the playlist is playing in the background, then when a certain song is done, the ne...
The update for the Spotify works great except for this one problem. I'll play a song in my starred playlist (or any playlist for that matter), then get off the app so the playlist is playing in the b...
1554 Views
0 replies
1 likes
Is it possible to download whole albums into a playlist as in previous versions? I can save individual tracks but not whole albums into an existing playlist. The only option ican see is ''add as playlist''. Also the lack of landscape mode is rubbish ...
Is it possible to download whole albums into a playlist as in previous versions? I can save individual tracks but not whole albums into an existing playlist. The only option ican see is ''add as pla...
Regular
809 Views
2 replies
0 likes
without overtly changing anything, now my backround on my phone is white, with light gray lettering. any ideas how I can change this back to black/dark backround and white lettering.... something that I can actually read? tu
without overtly changing anything, now my backround on my phone is white, with light gray lettering. any ideas how I can change this back to black/dark backround and white lettering.... somethi...
Community Legend
402 Views
1 replies
0 likes
