Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
So I have a galaxy s2. Recently upgraded to icecream sandwich, I have a premium account which I have had for years. I keep on getting logged out, quite a lot. I have no task manager apps nor anything that might interfere. I've tried reinstall but no ...
So I have a galaxy s2. Recently upgraded to icecream sandwich, I have a premium account which I have had for years. I keep on getting logged out, quite a lot. I have no task manager apps nor anything...
Spotify
709 Views
2 replies
0 likes
Hi, I have a local playlist and for some reason Spotify won't sync it. Instead, spotify syncs its own files, and the version with no curses at that. Has any one else had this problem?
Hi, I have a local playlist and for some reason Spotify won't sync it. Instead, spotify syncs its own files, and the version with no curses at that. Has any one else had this problem?
304 Views
0 replies
0 likes
The version available from Google Play did not load at all. The preview Version brings up a blank white background screen with Spotify written on top left for a minute or so and then throws an error message 'Unfortunately, Spotify has stopped' Assist...
The version available from Google Play did not load at all. The preview Version brings up a blank white background screen with Spotify written on top left for a minute or so and then...
Newbie
568 Views
1 replies
0 likes
Using the iPad version and ICS version on my 7.7 (no tablet version yet), I'm preplexed as to why the apps are so differant. Its clear from other apps that the iPad version could be replicated to ICS, but it isn't. Far less information is available o...
Using the iPad version and ICS version on my 7.7 (no tablet version yet), I'm preplexed as to why the apps are so differant. Its clear from other apps that the iPad version could be replicat...
352 Views
0 replies
0 likes
EVERY time I want to add a song to one of my own playlist's from a friend's playlist - the whole goddamn thing crashes. Inevidabely. Listening to an awesome song, pressing menu, pressing song info, pressing add to playlist, selecting which playlist t...
EVERY time I want to add a song to one of my own playlist's from a friend's playlist - the whole goddamn thing crashes. Inevidabely. Listening to an awesome song, pressing menu, pressing son...
Community Legend
657 Views
3 replies
0 likes
If I toggle out of the app to other apps and try to come back, it opens up in play mode, but with no picture art and frozen. I have to close out each time and come back in from scratch. Anyone else having this issue?
If I toggle out of the app to other apps and try to come back, it opens up in play mode, but with no picture art and frozen. I have to close out each time and come back in from scratch. Anyone else h...
Community Legend
399 Views
1 replies
0 likes
my laptop uses wired intrenet and my phone gets interent from merto pcs but i pluged my phone into my laptop with spotify running on both and i can sync my music ..can i sync my phone wired?
my laptop uses wired intrenet and my phone gets interent from merto pcs but i pluged my phone into my laptop with spotify running on both and i can sync my music ..can i sync my phone wired?
Community Legend
485 Views
2 replies
0 likes
Hi,My Premium account stops playing most of the time when on HTC android and on WiFi. I have seen some posts on this but no proper solution..but it is quite irritating. Any help is welcome. Thanks
Hi, My Premium account stops playing most of the time when on HTC android and on WiFi. I have seen some posts on this but no proper solution..but it is quite irritating. Any help i...
Community Legend
1001 Views
1 replies
0 likes
Will the Spotify app work on a Motorola Xoom tablet? I have been wanting to purchase a tablet (not an iPad), but before I make my purchase, I want to be sure that Spotify will play correctly.
Will the Spotify app work on a Motorola Xoom tablet? I have been wanting to purchase a tablet (not an iPad), but before I make my purchase, I want to be sure that Spotify will play correctly.
Community Legend
1129 Views
1 replies
0 likes
Several issues: After about a week of the app working it has now stopped. Symptoms: can open the app fine and get to playlists, but when i select one, there's no content in the list to play.The device does not say it's offline and the playlists aren'...
Several issues: After about a week of the app working it has now stopped. Symptoms: can open the app fine and get to playlists, but when i select one, there's no content in the list to play....
Roadie
449 Views
1 replies
0 likes
Hello! Is Spotify planning to enable the radio-function on mobile devices? If yes, when? Sorry, i found the solution:http://community.spotify.com/t5/Spotify-Ideas/Spotify-Radio-on-Mobile/idi-p/929
Hello! Is Spotify planning to enable the radio-function on mobile devices? If yes, when? Sorry, i found the solution: http://community.spotify.com/t5/Spotify-Ideas/Spotify-Radio-on...
Casual Listener
520 Views
1 replies
0 likes
Hi Guys, I was wondering is there a way of setting the Android app so that is only download the song to the cacha for use in offline mode, when your mobile is in a wi-fi zone? This way it doesn't use up all my 3G data? Kind Regards Chris
Hi Guys, I was wondering is there a way of setting the Android app so that is only download the song to the cacha for use in offline mode, when your mobile is in a wi-fi zone? This way it do...
Community Legend
791 Views
1 replies
0 likes
I click the app, the screen goes dark for half a second, then back to the home screen. It was working fine yesterday morning. By the afternoon it stopped working. I only have 10 playlists so I seriously doubt that's the issue. I restarted the phone a...
I click the app, the screen goes dark for half a second, then back to the home screen. It was working fine yesterday morning. By the afternoon it stopped working. I only have 10 playlists so I seriou...
Newbie
767 Views
2 replies
0 likes
I get wrong username or password when i`m trying to conect with my mobile. I use the same as when i`m on with fb and pc.
I get wrong username or password when i`m trying to conect with my mobile. I use the same as when i`m on with fb and pc.
Spotify Legend
409 Views
1 replies
0 likes
I just got my phone back from service, when I downloaded the Spotify app it seemed to work fine, until I tried to start the app, the screen just turns black for 1 sec and then I return to first page! Nothing on the phone is wrong, all internet connec...
I just got my phone back from service, when I downloaded the Spotify app it seemed to work fine, until I tried to start the app, the screen just turns black for 1 sec and then I return to first page!...
Community Legend
518 Views
1 replies
0 likes
My husband had to reset out Tab...and we re-downloaded the App...my music is there but it won't let me play any of it?
My husband had to reset out Tab...and we re-downloaded the App...my music is there but it won't let me play any of it?
Community Legend
1328 Views
3 replies
0 likes
Hi all, I just put a Pioneer AVH-P4400BH in my Jeep. It's great and A2DP streaming works pretty great with Spotify so far. I seem to be able to change tracks with my steering wheel controls which is awesome. However, the display can apparently show t...
Hi all, I just put a Pioneer AVH-P4400BH in my Jeep. It's great and A2DP streaming works pretty great with Spotify so far. I seem to be able to change tracks with my steering wheel cont...
Not applicable
7567 Views
7 replies
4 likes
So I have a bit of an issue with spotify right now, my phone is not showing up under devices in the desktop app. Now two things have happened recently, 1 the desktop app updated, and two my phone updated as well. I have a Verizon Xperia Play, which j...
So I have a bit of an issue with spotify right now, my phone is not showing up under devices in the desktop app. Now two things have happened recently, 1 the desktop app updated, and two my phone upd...
459 Views
0 replies
0 likes
HTC One X with Spotify Preview and storage encryption enabled, extreme download quality. When I download a playlist, it does. But then every 15-30 minutes the app will start a sync in the background, and download it all again. It's killing my battery...
HTC One X with Spotify Preview and storage encryption enabled, extreme download quality. When I download a playlist, it does. But then every 15-30 minutes the app will start a sync in ...
348 Views
0 replies
0 likes
Under ICS Spotify triggers the service "Mediaserver" and makes it go wild.The service is needed for music-apps, but something is going wrong. Triggered by Spotify, the service drains battery very strong, the cellphone is going hot, you lose per hour ...
Under ICS Spotify triggers the service "Mediaserver" and makes it go wild. The service is needed for music-apps, but something is going wrong. Triggered by Spotify, the service drains battery very s...
Regular
8433 Views
19 replies
9 likes
