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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119632 Views

27 replies

4 likes

  • 119632 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241608 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241608 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602683 Views

79 replies

3 likes

  • 602683 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

495382 Views

581 replies

42 likes

Account
Free
  • 495382 Views
  • 581 replies
  • 42 likes

Spotify Radio Features?

Hi, I'm in the market for a better replacement for Pandora (feels like there are no songs and always repeating) and Grooveshark (500 copies of the same song in an album is obnoxious, I just want to listen to the album without having to manually gut i...

Casual Listener

Hi,   I'm in the market for a better replacement for Pandora (feels like there are no songs and always repeating) and Grooveshark (500 copies of the same song in an album is obnoxious, I just ...

Sam

Spotify

1560 Views

3 replies

0 likes

  • 1560 Views
  • 3 replies
  • 0 likes

Where is Radio feature for Android?

I am trying to be optimistic and polite but the way we Android users are treated, my patience has worn off. What really did the developers think when they decided to release the Radio for ios apps but not Android users? They really should have though...

Music Fan

I am trying to be optimistic and polite but the way we Android users are treated, my patience has worn off. What really did the developers think when they decided to release the Radio for ios apps bu...

Sam

Spotify

4410 Views

8 replies

4 likes

  • 4410 Views
  • 8 replies
  • 4 likes

Solved!! Spotify cuts out when switching internet connectivity.

=== START OF TEMPLATE === Description Replace this with a short description of the issue you're experiencing. Sometimes, when I listen to spotify on my android and switch from wifi - HSDPA, it cuts out. A more detailed description, using numbered ste...

Community Legend

 === START OF TEMPLATE ===   Description Replace this with a short description of the issue you're experiencing.   Sometimes, when I listen to spotify on my android and switc...

Goodman

Spotify Legend

2614 Views

10 replies

0 likes

  • 2614 Views
  • 10 replies
  • 0 likes

suddenly not possible to play playlists on my mobilphone any longer

Hi there could anybody please help ...4 days ago suddenly i could no longer play my playlists on my mobilephone ...actually now i can play 3 of them ...which appears to be downloaded on the phone ..but the rest of my lists i can suddenly one play one...

Casual Listener

Hi there could anybody please help ...4 days ago suddenly i could no longer play my playlists on my mobilephone ...actually now i can play 3 of them ...which appears to be downloaded on the phone ..b...

Liam

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

No tracks are available for streaming

Hi, I just upgraded to a spotify premium account, but I cannot stream anything to my mobile phone (a MytouchQ 4G). I find music but all tracks are grayed out, and I get a 'This track is not available" message when I click anything. My phone is online...

Casual Listener

Hi, I just upgraded to a spotify premium account, but I cannot stream anything to my mobile phone (a MytouchQ 4G).  I find music but all tracks are grayed out, and I get a 'This track is not a...

Goodman

Spotify Legend

1380 Views

11 replies

0 likes

  • 1380 Views
  • 11 replies
  • 0 likes

Spotify premium, yet all tracks are unavailable

I just signed up for spotify premium, as well as a 30-day trial, but on my droid the songs all still say theyre 'unavailable'. Any ideas? When I check my account it says I'm an active spotify premium subscriber...

Newbie

I just signed up for spotify premium, as well as a 30-day trial, but on my droid the songs all still say theyre 'unavailable'. Any ideas? When I check my account it says I'm an active spotify premium...

Goodman

Spotify Legend

2835 Views

7 replies

0 likes

  • 2835 Views
  • 7 replies
  • 0 likes

purchased premium subscription on lg lucid, songs still greyed out

I downloaded fhe app for the free 48 hours. then I purchased the premium subscription. I have logged in and out of both Facebook login and the spotify login. I have signed out, shut down, turned on, and logged back in. I have .o idea what has happene...

Casual Listener

I downloaded fhe app for the free 48 hours. then I purchased the premium subscription. I have logged in and out of both Facebook login and the spotify login. I have signed out, shut down, turned o...

Goodman

Spotify Legend

722 Views

3 replies

0 likes

  • 722 Views
  • 3 replies
  • 0 likes

Solved!! HELP PLEASE Spotify Premium downgraded out of the blue to spotify free

Ive been paying for spotify since april and havent had a problem but last night my android wouldnt play anything. I went on the website today to find that my account is a spotify free account, according to the website. There are also no reciepts of t...

Casual Listener

Ive been paying for spotify since april and havent had a problem but last night my android wouldnt play anything. I went on the website today to find that my account is a spotify free account, accord...

Goodman

Spotify Legend

1826 Views

6 replies

0 likes

  • 1826 Views
  • 6 replies
  • 0 likes

HELP!

does spotify mobile ap work on samsung exhibit 4G?

Newbie

does spotify mobile ap work on samsung exhibit 4G?

Goodman

Spotify Legend

773 Views

2 replies

0 likes

  • 773 Views
  • 2 replies
  • 0 likes

Why is Spotify Android support so bad?

Like the subject says... Why is Spotify Android support so bad? By that I don't mean the Android application but actual support here in the community (some might argue the app is also bad, but that's a whole different discussion). Lets look at some s...

Community Legend

Like the subject says... Why is Spotify Android support so bad? By that I don't mean the Android application but actual support here in the community (some might argue the app is also bad, but that...

Goodman

Spotify Legend

6112 Views

14 replies

22 likes

  • 6112 Views
  • 14 replies
  • 22 likes

Solved!! Ways to Sync local music to phone besides wifi

Hello, I consider myself fairly tech savvy and I know people will agree with me on this. It is ridiculous that users cannot sync local files through another method besides wifi. I'm a paying customer with a premium account and find it very frustratin...

Newbie

Hello,   I consider myself fairly tech savvy and I know people will agree with me on this.  It is ridiculous that users cannot sync local files through another method besides wifi.&nbsp...

Goodman

Spotify Legend

5588 Views

13 replies

0 likes

  • 5588 Views
  • 13 replies
  • 0 likes

Solved!! Cannot Listen to Local Files on my Mobile

I will try to be as detailed as possible as this has been eluding me all day and I have gone through all of the help material I can find. I have a Motorola Triumph from Android Gingerbread with Spotify Premium. I also have Windows 7 with Spotify down...

Casual Listener

I will try to be as detailed as possible as this has been eluding me all day and I have gone through all of the help material I can find.   I have a Motorola Triumph from Android Gingerbread w...

Goodman

Spotify Legend

24634 Views

29 replies

1 likes

  • 24634 Views
  • 29 replies
  • 1 likes

Trouble with the latest release? Let us know.

Something not working with the Spotify app after a new release? Please give us your feedback! There are two parts to identifying, solving and forwarding issues. Please follow the below troubleshooting steps to see if you can resolve the issue on your...

Spotify Legend

Something not working with the Spotify app after a new release? Please give us your feedback!   There are two parts to identifying, solving and forwarding issues.   Please follow ...

Goodman

Spotify Legend

44876 Views

153 replies

1 likes

  • 44876 Views
  • 153 replies
  • 1 likes

can't download playlists

I've got plenty of space in my mobile phone to download the playlist but it wont. Of course I've got Premium. How can I make them download them again?

Newbie

I've got plenty of space in my mobile phone to download the playlist but it wont. Of course I've got Premium. How can I make them download them again?

licenced

Community Legend

2930 Views

1 replies

0 likes

  • 2930 Views
  • 1 replies
  • 0 likes

Solved!! Blank playlists - samsung galaxy S3

I've just installed Spotify on my new Samsung Galaxy S3. I can see all my playlists, but when I go into them they are all blank and I don't see any tracks. This also happens on any new playlists I create. The only playlists that work, where I can see...

Regular

I've just installed Spotify on my new Samsung Galaxy S3. I can see all my playlists, but when I go into them they are all blank and I don't see any tracks. This also happens on any new playlists I cr...

licenced

Community Legend

4666 Views

8 replies

0 likes

  • 4666 Views
  • 8 replies
  • 0 likes

Solved!! Can't get out of offline.

Even if I have my mobile connected trough wi-fi, it still says offline mode. And no, I have not marked off for offline modus in the option. (had to forcely shut down spotify and relog to get back in "online mode")This program is becoming worse and wo...

Music Fan

Even if I have my mobile connected trough wi-fi, it still says offline mode. And no, I have not marked off for offline modus in the option. (had to forcely shut down spotify and relog to get back in ...

alyssalgutierro

Newbie

7611 Views

20 replies

1 likes

  • 7611 Views
  • 20 replies
  • 1 likes

Android offline playlists incomplete

I've setup a few offline playlists on my ICS Samsung Galaxy S2 but when I sync I only get 50% of the songs downloaded (denoted by the green icon). I'm using the beta version of the app and I only tried this because the one from the play store was rea...

Regular

I've setup a few offline playlists on my ICS Samsung Galaxy S2 but when I sync I only get 50% of the songs downloaded (denoted by the green icon).  I'm using the beta version of the app and I on...

Arjan

Regular

1761 Views

5 replies

1 likes

  • 1761 Views
  • 5 replies
  • 1 likes

Consider TuneWiki as an alternative to Android App

Since the release of the "new" Android Spotify app, and the lose of putting my MP3's on my SDcard, I've been looking for a service that plays my MP3 on my Android Galaxy. Consider TuneWiki: It plays MP3 and WMA's on your SDcard, has good genre radios...

Visitor

Since the release of the "new" Android Spotify app, and the lose of putting my MP3's on my SDcard, I've been looking for a service that plays my MP3 on my Android Galaxy.   Consider TuneWiki...

Boomer1699

Newbie

1226 Views

1 replies

1 likes

  • 1226 Views
  • 1 replies
  • 1 likes

Volume discrepencies between Albums

Morning. I have HTC DESIRE HD , premium spotify and a great pair of Sennheiser cans. Everything is great with my premium account and runs like clockwork. The only issue i have is some albums are poor volume wise while others are fine. Any idea why th...

Newbie

Morning. I have HTC DESIRE HD , premium spotify and a great pair of Sennheiser cans. Everything is great with my premium account and runs like clockwork. The only issue i have is some albums are ...

licenced

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

droid 4, new spotify user

Ok im brand new to spotify and as an fyi, my 48 hr prem trial ends today if that makes a difference. I type in my search what im looking for and it pulls up the list of artists, albums and songs but only shows about 5 or 6 of each. How do i view more...

Newbie

Ok im brand new to spotify and as an fyi, my 48 hr prem trial ends today if that makes a difference. I type in my search what im looking for and it pulls up the list of artists, albums and songs but ...

licenced

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes