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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116247 Views

27 replies

4 likes

  • 116247 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233829 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233829 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593955 Views

79 replies

3 likes

  • 593955 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487455 Views

580 replies

42 likes

Account
Free
  • 487455 Views
  • 580 replies
  • 42 likes

Why is Spotify Android support so bad?

Like the subject says... Why is Spotify Android support so bad? By that I don't mean the Android application but actual support here in the community (some might argue the app is also bad, but that's a whole different discussion). Lets look at some s...

Community Legend

Like the subject says... Why is Spotify Android support so bad? By that I don't mean the Android application but actual support here in the community (some might argue the app is also bad, but that...

Goodman

Spotify Legend

6062 Views

14 replies

22 likes

  • 6062 Views
  • 14 replies
  • 22 likes

Solved!! Ways to Sync local music to phone besides wifi

Hello, I consider myself fairly tech savvy and I know people will agree with me on this. It is ridiculous that users cannot sync local files through another method besides wifi. I'm a paying customer with a premium account and find it very frustratin...

Newbie

Hello,   I consider myself fairly tech savvy and I know people will agree with me on this.  It is ridiculous that users cannot sync local files through another method besides wifi.&nbsp...

Goodman

Spotify Legend

5566 Views

13 replies

0 likes

  • 5566 Views
  • 13 replies
  • 0 likes

Solved!! Cannot Listen to Local Files on my Mobile

I will try to be as detailed as possible as this has been eluding me all day and I have gone through all of the help material I can find. I have a Motorola Triumph from Android Gingerbread with Spotify Premium. I also have Windows 7 with Spotify down...

Casual Listener

I will try to be as detailed as possible as this has been eluding me all day and I have gone through all of the help material I can find.   I have a Motorola Triumph from Android Gingerbread w...

Goodman

Spotify Legend

24559 Views

29 replies

1 likes

  • 24559 Views
  • 29 replies
  • 1 likes

Trouble with the latest release? Let us know.

Something not working with the Spotify app after a new release? Please give us your feedback! There are two parts to identifying, solving and forwarding issues. Please follow the below troubleshooting steps to see if you can resolve the issue on your...

Spotify Legend

Something not working with the Spotify app after a new release? Please give us your feedback!   There are two parts to identifying, solving and forwarding issues.   Please follow ...

Goodman

Spotify Legend

44323 Views

153 replies

1 likes

  • 44323 Views
  • 153 replies
  • 1 likes

can't download playlists

I've got plenty of space in my mobile phone to download the playlist but it wont. Of course I've got Premium. How can I make them download them again?

Newbie

I've got plenty of space in my mobile phone to download the playlist but it wont. Of course I've got Premium. How can I make them download them again?

licenced

Community Legend

2922 Views

1 replies

0 likes

  • 2922 Views
  • 1 replies
  • 0 likes

Solved!! Blank playlists - samsung galaxy S3

I've just installed Spotify on my new Samsung Galaxy S3. I can see all my playlists, but when I go into them they are all blank and I don't see any tracks. This also happens on any new playlists I create. The only playlists that work, where I can see...

Regular

I've just installed Spotify on my new Samsung Galaxy S3. I can see all my playlists, but when I go into them they are all blank and I don't see any tracks. This also happens on any new playlists I cr...

licenced

Community Legend

4629 Views

8 replies

0 likes

  • 4629 Views
  • 8 replies
  • 0 likes

Solved!! Can't get out of offline.

Even if I have my mobile connected trough wi-fi, it still says offline mode. And no, I have not marked off for offline modus in the option. (had to forcely shut down spotify and relog to get back in "online mode")This program is becoming worse and wo...

Music Fan

Even if I have my mobile connected trough wi-fi, it still says offline mode. And no, I have not marked off for offline modus in the option. (had to forcely shut down spotify and relog to get back in ...

alyssalgutierro

Newbie

7580 Views

20 replies

1 likes

  • 7580 Views
  • 20 replies
  • 1 likes

Android offline playlists incomplete

I've setup a few offline playlists on my ICS Samsung Galaxy S2 but when I sync I only get 50% of the songs downloaded (denoted by the green icon). I'm using the beta version of the app and I only tried this because the one from the play store was rea...

Regular

I've setup a few offline playlists on my ICS Samsung Galaxy S2 but when I sync I only get 50% of the songs downloaded (denoted by the green icon).  I'm using the beta version of the app and I on...

Arjan

Regular

1736 Views

5 replies

1 likes

  • 1736 Views
  • 5 replies
  • 1 likes

Consider TuneWiki as an alternative to Android App

Since the release of the "new" Android Spotify app, and the lose of putting my MP3's on my SDcard, I've been looking for a service that plays my MP3 on my Android Galaxy. Consider TuneWiki: It plays MP3 and WMA's on your SDcard, has good genre radios...

Visitor

Since the release of the "new" Android Spotify app, and the lose of putting my MP3's on my SDcard, I've been looking for a service that plays my MP3 on my Android Galaxy.   Consider TuneWiki...

Boomer1699

Newbie

1199 Views

1 replies

1 likes

  • 1199 Views
  • 1 replies
  • 1 likes

Volume discrepencies between Albums

Morning. I have HTC DESIRE HD , premium spotify and a great pair of Sennheiser cans. Everything is great with my premium account and runs like clockwork. The only issue i have is some albums are poor volume wise while others are fine. Any idea why th...

Newbie

Morning. I have HTC DESIRE HD , premium spotify and a great pair of Sennheiser cans. Everything is great with my premium account and runs like clockwork. The only issue i have is some albums are ...

licenced

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

droid 4, new spotify user

Ok im brand new to spotify and as an fyi, my 48 hr prem trial ends today if that makes a difference. I type in my search what im looking for and it pulls up the list of artists, albums and songs but only shows about 5 or 6 of each. How do i view more...

Newbie

Ok im brand new to spotify and as an fyi, my 48 hr prem trial ends today if that makes a difference. I type in my search what im looking for and it pulls up the list of artists, albums and songs but ...

licenced

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Spotify in android is not working and the company doesn´t bring any real service??????????

The spotify in my android is not working . Said " this song is not avaible" with everything. I´m paying for nothing. And we don´t have any real person to help us. This is a disaster. I will end my suscription

Visitor

The spotify in my android is not working . Said " this song is not avaible" with everything. I´m paying for nothing. And we don´t have any real person to help us. This is a disaster. I will end my...

licenced

Community Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Everyone who's experiencing failed playlist sync, THIS IS WHAT YOU HAVE TO DO

I suffered hard from this problem and it made me super duper pissed of. I really had tried everything but one thing! Finally I got it working! 2 factory resets and a clean SD card did the trick. The first time i did a factory reset it didn't work. Th...

Regular

I suffered hard from this problem and it made me super duper pissed of. I really had tried everything but one thing!  Finally I got it working! 2 factory resets and a clean SD card did the tri...

510 Views

0 replies

1 likes

  • 510 Views
  • 0 replies
  • 1 likes

Solved!! Using spotify mobile app as a remote

Hi everyone, I don't know if it has been asked before, but I have a question! When I was lying in my bed, I asked myself; would it be possible to play music at my mobile phone with Spotify Premium through my speakers (harman/kardon, without AirPlay),...

Casual Listener

Hi everyone,   I don't know if it has been asked before, but I have a question! When I was lying in my bed, I asked myself; would it be possible to play music at my mobile phone with Spotify P...

Gautam

Casual Listener

3802 Views

5 replies

0 likes

  • 3802 Views
  • 5 replies
  • 0 likes

Spottily does not work w/o SIM card ?!???

Hi I am needing some assistance if possible. I have had Spottily on my Android for around 2 months with no problem however to day my SIMI card quit on me. Usually my Spotify opens with no problem but since my card is giving me error and not working i...

Regular

Hi I am needing some assistance if possible. I have had Spottily on my Android for around 2 months with no problem however to day my SIMI card quit on me. Usually my Spotify opens with no problem...

Sam

Spotify

9050 Views

9 replies

0 likes

  • 9050 Views
  • 9 replies
  • 0 likes

Do I have to download all songs?

Before the new version of Spotify was released, I could start downloading a playlist and then cancel it, and yet be able to listen to the ones that finished, in offline mode.Now when I choose to cancel downloading a list, all the green icons disappea...

Music Fan

Before the new version of Spotify was released, I could start downloading a playlist and then cancel it, and yet be able to listen to the ones that finished, in offline mode. Now when I choose to ca...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Question about offline playlists.

Does the playlist get downloaded AGAIN to the phone? Or does Spotify copy tracks over wifi network?

Regular

Does the playlist get downloaded AGAIN to the phone? Or does Spotify copy tracks over wifi network?

Deep

Regular

648 Views

5 replies

0 likes

  • 648 Views
  • 5 replies
  • 0 likes

Offline-Playlist on external_sd no settings with Clear saved data?!

Hello! I have one problem I want to safe Spotify data on my external_sd I have read other articles but they do not help me because when I go to More->Settings there is no Clear saved data? And when I logged out and press the menu button there come no...

Regular

Hello!   I have one problem I want to safe Spotify data on my external_sd I have read other articles but they do not help me because when I go to More->Settings there is no Clear sav...

licenced

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Resync ?

Resync every time I buy spotify card, or "unsync" playlist from mobile even though the files are on SD card already, they need to be re-downloaded every time ? This takes time, connection and is annoying. Y u do this ?

Music Fan

Resync every time I buy spotify card, or "unsync" playlist from mobile even though the files are on SD card already, they need to be re-downloaded every time ? This takes time, connection and is ...

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Playlist not downloading

When i try downloading my playlist it nevers download. Does anyone know why?

Newbie

When i try downloading my playlist it nevers download. Does anyone know why? 😕

meahtenoha

Spotify

2470 Views

4 replies

0 likes

  • 2470 Views
  • 4 replies
  • 0 likes