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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396806 Views

547 replies

35 likes

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Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Clearing storage space when you delete a song?

I have a premium account and when I'm deleting an offline song in my playlist the songs cache doesn't get deleted. Why is it so? It takes up unnecessary storage space. So to clear up some space you have to delete the WHOLE spotify cache (because it's...

Roadie

I have a premium account and when I'm deleting an offline song in my playlist the songs cache doesn't get deleted. Why is it so? It takes up unnecessary storage space. So to clear up some s...

licenced

Community Legend

1843 Views

1 replies

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Downloading on 3G when disabled

Yesterday evening I started to download all of my playlist on my Android (Galaxy S) via Wifi. During the night my Wifi had a problem and the phone started to download via 3G. So this morning I see he has used 2GB of 3G data (costly!!!) and the settin...

Newbie

Yesterday evening I started to download all of my playlist on my Android (Galaxy S) via Wifi.  During the night my Wifi had a problem and the phone started to download via 3G. So this morning I ...

358 Views

0 replies

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App always offline even when 3g,

I've been using spotify for almost a year now, I love it but for the past 2 months the app has been acting up. On my Tablet it switches between online and offline constantly, I tried to install and it worked until I closed the app I have Ice cream sa...

Newbie

I've been using spotify for almost a year now, I love it but for the past 2 months the app has been acting up. On my Tablet it switches between online and offline constantly, I tried to install and i...

329 Views

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Solved!! Heard about spotify mobile being free, decided to check it out. Can't play ANY songs.

Spotify mobile is free now?! I couldn't believe it! Finally, I could listen to my playlists on the go. Haha...yea, as if it was going to be that easy. What I did: 1. Downloaded app from google playstore 2. Launched app 3. Logged in with my facebook a...

Casual Listener

Spotify mobile is free now?! I couldn't believe it! Finally, I could listen to my playlists on the go. Haha...yea, as if it was going to be that easy.   What I did: 1. Downloaded app from ...

jimbl

Regular

5822 Views

7 replies

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Repete

Way cant i lissen to my hole list on my Phone?? I ned to manuel klick on every song.....and it´s realy irritating bekouse my children lisen to songs when they are going to sleep......I hate this new app......how do i get the old one back????? i do pa...

Newbie

Way cant i lissen to my hole list on my Phone?? I ned to manuel klick on every song.....and it´s realy irritating bekouse my children lisen to songs when they are going to sleep......I hate this ne...

362 Views

0 replies

1 likes

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5,937 tracks in library-nearly 7,000 tracks syncing? Same song syncing twice?

Hello! I wasn't able to find this issue in another thread, but maybe I just wasn't using the right search terms. I synced my whole Spotify library with my Samsung Galaxy 4.2 player. My Spotify library contains 5,937 tracks, but something like 6,900 t...

Regular

Hello! I wasn't able to find this issue in another thread, but maybe I just wasn't using the right search terms.   I synced my whole Spotify library with my Samsung Galaxy 4.2 player. My Spo...

MargotDarko

Regular

543 Views

2 replies

0 likes

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Spotify won't work on my Samsun Epic!

I have downloaded and used spotify before through my facebook account. Then I had to get my phone replaced with a new one, same kind of phone and when I downloaded spotify on it all the songs and playlists are gray and when I click on them, it says "...

Newbie

I have downloaded and used spotify before through my facebook account. Then I had to get my phone replaced with a new one, same kind of phone and when I downloaded spotify on it all the songs and pla...

licenced

Community Legend

841 Views

5 replies

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So iOS devices got radio...

Seems the Android users will always be a step behind in terms of functionality. With the new and "improved" app, we cannot even choose the storage location for offline playlists anymore.. I mean, really? Such a basic functionality just gone? And now,...

Casual Listener

Seems the Android users will always be a step behind  in terms of functionality. With the new and "improved" app, we cannot even choose the storage location for offline playlists anymore.. I mea...

Newsy

Newbie

518 Views

3 replies

0 likes

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Missing features

Why have the Toplist menu been removed in the latest app-update ? Please bring it back

Newbie

Why have the Toplist menu been removed in the latest app-update ? Please bring it back

320 Views

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Solved!! HTC One S/X

Hi, I'm looking at getting a new phone, most probably from the HTC One series.Spotify is one of the apps I use a lot on my current phone, but I noticed when looking around that the HTC One S doesn't have a Micro SD slot.It does have 16gb internal sto...

Casual Listener

Hi,  I'm looking at getting a new phone, most probably from the HTC One series. Spotify is one of the apps I use a lot on my current phone, but I noticed when looking around that the HTC One...

bene1985

Casual Listener

1189 Views

1 replies

0 likes

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NEW operating system STILL cannot get me online!?

Oh dear. After seeing all the great claims about the new operating system, I had high hopes that this one would actually work. So I log on to the PC, upgrade to premium, fire up the Samsung Galaxy S (over wi-fi) and download the new operating system....

Casual Listener

Oh dear.   After seeing all the great claims about the new operating system, I had high hopes that this one would actually work.   So I log on to the PC, upgrade to premium, fire up...

thekanesat42

Casual Listener

709 Views

5 replies

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Android App don't start

Hello, I download the Android app over the Market. After the "successful installation" I want to to start the App. But I only see a gray screen and after some time the Message that the App don't response and I can close, wait or send a status. I use ...

Newbie

Hello,   I download the Android app over the Market. After the "successful installation" I want to to start the App. But I only see a gray screen and after some time the Message that the App...

licenced

Community Legend

352 Views

1 replies

0 likes

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Help with spotify app

Hi, I' new to smartphones. bought one to run spotify in my car. so I download the app on the phone, start it up and all i get is a page with 3 green bars top left and 'Spotify'. the rest is totally blank. what am i doing wrong/not doing at all? I've ...

Newbie

Hi, I' new to smartphones. bought one to run spotify in my car. so I download the app on the phone, start it up and all i get is a page with 3 green bars top left and 'Spotify'. the rest is totally b...

licenced

Community Legend

273 Views

1 replies

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Question for the people who run spotify

Why do iphone users get free streaming on there phones but us android users have to pay for that option?

Newbie

Why do iphone users get free streaming on there phones but us android users have to pay for that option?

licenced

Community Legend

289 Views

1 replies

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offline playlists suddenly no longer saved

Just got on the bus for a 2 hour drive, only to realize that I suddenly have no music. The 10 or so playlists I had marked for offline use on my Desire Z are no longer set to offline. They were there some days ago and I have changed nothing since the...

Casual Listener

Just got on the bus for a 2 hour drive, only to realize that I suddenly have no music. The 10 or so playlists I had marked for offline use on my Desire Z are no longer set to offline. They were there...

JKleinbart

Casual Listener

1273 Views

7 replies

0 likes

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Solved!! Can't login anymore

Fixed it.

Casual Listener

Fixed it.

Khaloc

Casual Listener

754 Views

3 replies

0 likes

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Spotify on Droid X... same problem as another commenter with Droid a RAZR Maxx

I am downloading songs and they aren't downloading to the SD card. Download shows complete but individual songs in the playlist are grayed/dimmed out and report not available when selected. I don't see a setting in my phone storage to change it. I al...

Newbie

I am downloading songs and they aren't downloading to the SD card. Download shows complete but individual songs in the playlist are grayed/dimmed out and report not available when selected. I don't s...

397 Views

0 replies

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Latest version doesn't work at all!

Made the suggested Spotify update (0.5.1.15.g81977995[0.8.3.608.g5049138e]) yesterday on my Xperia Mini Pro (android version 2.3.4) and I hate myself for doing that!!!!! Sometimes the tune I choose to play starts, but there is no sound at all. Next t...

Newbie

Made the suggested Spotify update (0.5.1.15.g81977995[0.8.3.608.g5049138e]) yesterday on my Xperia Mini Pro (android version 2.3.4) and I hate myself for doing that!!!!!     ...

466 Views

0 replies

0 likes

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Stuck in offline mode, Photon 4G

Recently the spotify app on my phonehas been stuck in offline mode. I am a premium subscriber so I shouldbe able to stream on my phone and I am not logged in on my computer at the same time. My phone is a compatible device (the motorola photon 4g, wh...

Newbie

Recently the spotify app on my phonehas been stuck in offline mode.  I am a premium subscriber so I shouldbe able to stream on my phone and I am not logged in on my computer at the same time. &n...

374 Views

0 replies

0 likes

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Updated credit card can't sign in

I updated my credit card info back to premium subscription and now I cannot get past the Facebook login screen. Very frustrating considering I am paying for this!!!!!! Help!!? Gillisrc@gmail.com

Newbie

I updated my credit card info back to premium subscription and now I cannot get past the Facebook login screen. Very frustrating considering I am paying for this!!!!!! Help!!? Gillisrc@gmail.com

meahtenoha

Spotify

352 Views

2 replies

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