Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387669 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
With the new client i cannot find the random play function any more!!!?? can someone help? thx!
With the new client i cannot find the random play function any more!!!?? can someone help? thx!
Spotify Legend
317 Views
1 replies
0 likes
My device (Samsung Galaxy) is connected to my Spotify account on my computer. But my files aren't syncing to my mobile. I don't want to download everything to my phone...I just want to sync. When I click on the greyed out tracks in my Library on my m...
My device (Samsung Galaxy) is connected to my Spotify account on my computer. But my files aren't syncing to my mobile. I don't want to download everything to my phone...I just want to sy...
Newbie
708 Views
1 replies
0 likes
I have a premium account and when I'm deleting an offline song in my playlist the songs cache doesn't get deleted. Why is it so? It takes up unnecessary storage space. So to clear up some space you have to delete the WHOLE spotify cache (because it's...
I have a premium account and when I'm deleting an offline song in my playlist the songs cache doesn't get deleted. Why is it so? It takes up unnecessary storage space. So to clear up some s...
Community Legend
1838 Views
1 replies
0 likes
Yesterday evening I started to download all of my playlist on my Android (Galaxy S) via Wifi. During the night my Wifi had a problem and the phone started to download via 3G. So this morning I see he has used 2GB of 3G data (costly!!!) and the settin...
Yesterday evening I started to download all of my playlist on my Android (Galaxy S) via Wifi. During the night my Wifi had a problem and the phone started to download via 3G. So this morning I ...
355 Views
0 replies
0 likes
I've been using spotify for almost a year now, I love it but for the past 2 months the app has been acting up. On my Tablet it switches between online and offline constantly, I tried to install and it worked until I closed the app I have Ice cream sa...
I've been using spotify for almost a year now, I love it but for the past 2 months the app has been acting up. On my Tablet it switches between online and offline constantly, I tried to install and i...
323 Views
0 replies
0 likes
Spotify mobile is free now?! I couldn't believe it! Finally, I could listen to my playlists on the go. Haha...yea, as if it was going to be that easy. What I did: 1. Downloaded app from google playstore 2. Launched app 3. Logged in with my facebook a...
Spotify mobile is free now?! I couldn't believe it! Finally, I could listen to my playlists on the go. Haha...yea, as if it was going to be that easy. What I did: 1. Downloaded app from ...
Regular
5820 Views
7 replies
0 likes
Way cant i lissen to my hole list on my Phone?? I ned to manuel klick on every song.....and it´s realy irritating bekouse my children lisen to songs when they are going to sleep......I hate this new app......how do i get the old one back????? i do pa...
Way cant i lissen to my hole list on my Phone?? I ned to manuel klick on every song.....and it´s realy irritating bekouse my children lisen to songs when they are going to sleep......I hate this ne...
339 Views
0 replies
1 likes
Hello! I wasn't able to find this issue in another thread, but maybe I just wasn't using the right search terms. I synced my whole Spotify library with my Samsung Galaxy 4.2 player. My Spotify library contains 5,937 tracks, but something like 6,900 t...
Hello! I wasn't able to find this issue in another thread, but maybe I just wasn't using the right search terms. I synced my whole Spotify library with my Samsung Galaxy 4.2 player. My Spo...
Regular
516 Views
2 replies
0 likes
I have downloaded and used spotify before through my facebook account. Then I had to get my phone replaced with a new one, same kind of phone and when I downloaded spotify on it all the songs and playlists are gray and when I click on them, it says "...
I have downloaded and used spotify before through my facebook account. Then I had to get my phone replaced with a new one, same kind of phone and when I downloaded spotify on it all the songs and pla...
Community Legend
827 Views
5 replies
0 likes
Seems the Android users will always be a step behind in terms of functionality. With the new and "improved" app, we cannot even choose the storage location for offline playlists anymore.. I mean, really? Such a basic functionality just gone? And now,...
Seems the Android users will always be a step behind in terms of functionality. With the new and "improved" app, we cannot even choose the storage location for offline playlists anymore.. I mea...
Newbie
509 Views
3 replies
0 likes
Why have the Toplist menu been removed in the latest app-update ? Please bring it back
Why have the Toplist menu been removed in the latest app-update ? Please bring it back
309 Views
0 replies
0 likes
Hi, I'm looking at getting a new phone, most probably from the HTC One series.Spotify is one of the apps I use a lot on my current phone, but I noticed when looking around that the HTC One S doesn't have a Micro SD slot.It does have 16gb internal sto...
Hi, I'm looking at getting a new phone, most probably from the HTC One series. Spotify is one of the apps I use a lot on my current phone, but I noticed when looking around that the HTC One...
Casual Listener
1163 Views
1 replies
0 likes
Oh dear. After seeing all the great claims about the new operating system, I had high hopes that this one would actually work. So I log on to the PC, upgrade to premium, fire up the Samsung Galaxy S (over wi-fi) and download the new operating system....
Oh dear. After seeing all the great claims about the new operating system, I had high hopes that this one would actually work. So I log on to the PC, upgrade to premium, fire up...
Casual Listener
678 Views
5 replies
0 likes
Hello, I download the Android app over the Market. After the "successful installation" I want to to start the App. But I only see a gray screen and after some time the Message that the App don't response and I can close, wait or send a status. I use ...
Hello, I download the Android app over the Market. After the "successful installation" I want to to start the App. But I only see a gray screen and after some time the Message that the App...
Community Legend
342 Views
1 replies
0 likes
Hi, I' new to smartphones. bought one to run spotify in my car. so I download the app on the phone, start it up and all i get is a page with 3 green bars top left and 'Spotify'. the rest is totally blank. what am i doing wrong/not doing at all? I've ...
Hi, I' new to smartphones. bought one to run spotify in my car. so I download the app on the phone, start it up and all i get is a page with 3 green bars top left and 'Spotify'. the rest is totally b...
Community Legend
261 Views
1 replies
0 likes
Why do iphone users get free streaming on there phones but us android users have to pay for that option?
Why do iphone users get free streaming on there phones but us android users have to pay for that option?
Community Legend
282 Views
1 replies
0 likes
Just got on the bus for a 2 hour drive, only to realize that I suddenly have no music. The 10 or so playlists I had marked for offline use on my Desire Z are no longer set to offline. They were there some days ago and I have changed nothing since the...
Just got on the bus for a 2 hour drive, only to realize that I suddenly have no music. The 10 or so playlists I had marked for offline use on my Desire Z are no longer set to offline. They were there...
Casual Listener
1240 Views
7 replies
0 likes
I am downloading songs and they aren't downloading to the SD card. Download shows complete but individual songs in the playlist are grayed/dimmed out and report not available when selected. I don't see a setting in my phone storage to change it. I al...
I am downloading songs and they aren't downloading to the SD card. Download shows complete but individual songs in the playlist are grayed/dimmed out and report not available when selected. I don't s...
391 Views
0 replies
0 likes
Made the suggested Spotify update (0.5.1.15.g81977995[0.8.3.608.g5049138e]) yesterday on my Xperia Mini Pro (android version 2.3.4) and I hate myself for doing that!!!!! Sometimes the tune I choose to play starts, but there is no sound at all. Next t...
Made the suggested Spotify update (0.5.1.15.g81977995[0.8.3.608.g5049138e]) yesterday on my Xperia Mini Pro (android version 2.3.4) and I hate myself for doing that!!!!! ...
453 Views
0 replies
0 likes
