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every time i try to start the app it closes and my phone freezes for a minute or so
A more detailed description, using numbered steps
1. i downloaded spotify
2. then i installed spotify
3. after that i logged in
4. i was able to use the app for 2 minutes, and then it crashed, and now it crashes every time. i dont even get to se the app, the phone just freezes.
Did you restart your device when troubleshooting in section B?
What I expected to happen
the **uh-oh**ing app would actually work
What actually happened
Samsung galaxy note
Device’s Operating System
Is your device rooted?
nope, brand new
Are you using a custom ROM, if so which one, exactly?
My mobile Spotify version
My mobile provider and country
Solved! Go to Solution.
okey, so the problems started for me when spotify updated there android app.
today i tried to use my moms accout, she has never connected that account to facebook, and there was no problems with the app, so i tried disconnecting facebook from my old account. but the problems where still there. but i started a new user with my facebook account and transfered all my playlists, and now it works just fine! so to anyone with this problem: it is probably caused by your old username/password, make a new account and it will work perfectly!