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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388015 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!! Getting music

I have a Motorola Zoom and am wondering why spotify does not work on it?

Casual Listener

I have a Motorola Zoom and am wondering why spotify does not work on it?

licenced

Community Legend

459 Views

1 replies

0 likes

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Playback quality increases when offline mode selected while listening to offline playlists

I suspect Spotify still uses data when listening to offline playlists when mode is online. This also seems to result in a less than optimal (gappy) playback when that data connection becomes unavailable due to for example long a tunnel. When I select...

Newbie

I suspect Spotify still uses data when listening to offline playlists when mode is online. This also seems to result in a less than optimal (gappy) playback when that data connection becomes unavai...

licenced

Community Legend

353 Views

1 replies

0 likes

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orden playlist in mobile

helo when i syncroonise a playlist to my mobile phone the songs all get unsorted.i wan't to know how to change the order of the songsi would like to have them sorted in alfhabect order of the artist thanks

Music Fan

helo   when i syncroonise a playlist to my mobile phone the songs all get unsorted. i wan't to know how to change the order of the songs i would like to have them sorted in alfhabect order o...

ingimarsson

Casual Listener

555 Views

4 replies

2 likes

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New version ... Unable to play any music!! randomly crashes ... pain in the ass!

After an update to spotify I've been unable to play music well it plays about 10 seconds of music then jumps back to the play list, and this is for offline content. I've tried deleting the cache, re-installing, switching off a playlist from offline m...

Regular

After an update to spotify I've been unable to play music well it plays about 10 seconds of music then jumps back to the play list, and this is for offline content. I've tried deleting the cache, re-...

Gabbs

Regular

873 Views

7 replies

0 likes

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accidentaly removed a playlist

HeyI accidentally removed my playlist called "Dirge" with 396 songs in it. Any chance I can get it back

Newbie

Hey I accidentally removed my playlist called "Dirge" with 396 songs in it. Any chance I can get it back

230 Views

0 replies

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Help!!!!

I have a Samsung Galaxy Tablet 10.1. I downloaded the Spotify app and trialed for thew 48hr free Premium experience. Loved it, so then signed with payment for Unlimited, not the full Premium. I now cannot access any music, and my downloaded list is m...

Newbie

I have a Samsung Galaxy Tablet 10.1. I downloaded the Spotify app  and trialed for thew 48hr free Premium experience. Loved it, so then signed with payment for Unlimited, not the full Premium. I...

licenced

Community Legend

283 Views

1 replies

0 likes

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Accessing spotify

My father created his spotfiy account using facebook. I currently own an LG Lucid syced with MY facebook. Now when i open the spotify app when i click login with facebook, it tries using MY facebook and there is not an option to login with ANOTHER fa...

Newbie

My father created his spotfiy account using facebook.  I currently own an LG Lucid syced with MY facebook.  Now when i open the spotify app when i click login with facebook, it tries using ...

licenced

Community Legend

281 Views

1 replies

0 likes

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Can login/connect FB but cant login ?

Ive installed spotify on my new phone, can connect with facebook but then it asks me to login with a spotify username and pw? Ive never had to do this in the past.... Im a paid user... why cant i use my account?

Visitor

Ive installed spotify on my new phone, can connect with facebook but then it asks me to login with a spotify username and pw?   Ive never had to do this in the past.... Im a paid user... why...

279 Views

0 replies

0 likes

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Pending on my local files plays list for a DROID2 hand device

I am a premium user and tried to sync my local itunes tracks from my computer to my phone. The sync completes without any problem but I get a pending on my local file playlist. Can anyone help me? I can see the other playlist. Thanks

Newbie

I am a premium user and tried to sync my local itunes tracks from my computer to my phone. The sync completes without any problem but I get a pending on my local file playlist. Can anyone help m...

272 Views

0 replies

0 likes

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wont play on phone

dont know if this has been asked. i downloaded the spotify app for my phone. most of the songs work fine, but some are faded out and wont play. why is this? these work fine on my computer

Newbie

dont know if this has been asked. i downloaded the spotify app for my phone. most of the songs work fine, but some are faded out and wont play. why is this? these work fine on my computer

264 Views

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Transfering local files to smartphone without Wifi?

Hello there! I recently purchased a Samsung Galaxy S3, and naturally I wanted spotify on it to be able to listen to music, but I seem to have encountered a little problem. I used to have a HTC Legend phone, which's spotify had the option of syncronis...

Casual Listener

Hello there!   I recently purchased a Samsung Galaxy S3, and naturally I wanted spotify on it to be able to listen to music, but I seem to have encountered a little problem. I used to have a...

licenced

Community Legend

1722 Views

3 replies

2 likes

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Quit.

My spotify just won't play music at all on my HTC REZOUND. I have premium. justinreed360 is my username.

Regular

My spotify just won't play music at all on my HTC REZOUND. I have premium. justinreed360 is my username.

jreed

Regular

1772 Views

14 replies

0 likes

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Spotify - sort out your android app!

Nothing but problems with the android app. Fraid its a deal clincher for me. If you remove the functionality to listen to music from my phone (intentionally or not) when I am a premium member I am gonna cancel. Ever since the upgrade I have all of th...

Casual Listener

Nothing but problems with the android app. Fraid its a deal clincher for me. If you remove the functionality to listen to music from my phone (intentionally or not) when I am a premium member I am go...

362 Views

0 replies

1 likes

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Can't open spotify on my Galaxy s2

Hi everyone Spotify stpped working today on my phone. Tried to restart the phone, unstalled and re-installed spotify, restarted the phone again. Nothing is working, Spotify is crashing whenever I launch it, can't even access anything inside spotify a...

Casual Listener

Hi everyone   Spotify stpped working today on my phone. Tried to restart the phone, unstalled and re-installed spotify, restarted the phone again. Nothing is working, Spotify is crashing w...

licenced

Community Legend

581 Views

2 replies

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Solved!! Do I need premium to listen on my phone?

Should I have to have premium still to listen on my android? http://www.spotify.com/us/mobile/overview/ This seems to indicate that I should be able to listen for free... but if I'm misreading it could someone please clarify for me. I only ask becaus...

Casual Listener

Should I have to have premium still to listen on my android?   http://www.spotify.com/us/mobile/overview/    This seems to indicate that I should be able to listen for free... ...

jimbl

Regular

3444 Views

6 replies

0 likes

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playing local files on android phone

Can I play local files on my phone without being a paid subscriber? I don't see a library option in the main menu nor can I figure out how to get to the player.

Casual Listener

Can I play local files on my phone without being a paid subscriber? I don't see a library option in the main menu nor can I figure out how to get to the player.

stevenrhyne

Casual Listener

961 Views

2 replies

0 likes

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Not all downloaded songs are able to play...

I made a playlist, downloaded it to my Android device, and notice that not all songs are playing correctly. First, I noticed that only songs that I have hard copies of will download (which I guess is because I'm not a premium member), and that's fine...

Casual Listener

I made a playlist, downloaded it to my Android device, and notice that not all songs are playing correctly.  First, I noticed that only songs that I have hard copies of will download (which I gu...

503 Views

0 replies

0 likes

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Preview app not downloading

Just noticed this morning that the preview Spotify app is no longer allowing me to download playlists for off line use. The download stops at 0%. Can somebody else confirm if its just my phone or a general issue? I've re-installed the app and no joy....

Visitor

Just noticed this morning that the preview Spotify app is no longer allowing me to download playlists for off line use. The download stops at 0%. Can somebody else confirm if its just my phone or a g...

licenced

Community Legend

705 Views

3 replies

1 likes

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Spotify gone from my app marketplace.

It was on there a week or so ago an i downloaded it an i bought premium, an the sync wasnt working so i unistalled an was going o reinstall on phone but then i couldnt find the it on the app marketplace... not sure if its just my phone htc g1. help w...

Casual Listener

It was on there a week or so ago an i downloaded it an i bought premium, an the sync wasnt working so i unistalled an was going o reinstall on phone but then i couldnt find the it on the app marketpl...

licenced

Community Legend

860 Views

2 replies

0 likes

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can't get past Logging in page

I'm trying to log into Spotify on my galaxy note and can't get past the logging in page with either fb or spotify it just keeps spinning... getting annoyed now as I've just paid out for premium for use with the phone! Does anyone know how to fix this...

Newbie

I'm trying to log into Spotify on my galaxy note and can't get past the logging in page with either fb or spotify it just keeps spinning... getting annoyed now as I've just paid out for premium for u...

314 Views

0 replies

0 likes

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