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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116034 Views

27 replies

4 likes

  • 116034 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233500 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233500 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593456 Views

79 replies

3 likes

  • 593456 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487130 Views

580 replies

42 likes

Account
Free
  • 487130 Views
  • 580 replies
  • 42 likes

Thanks!

Just wanted to say Thanks to Spotify for apparently fixing the Android issue where the music would randomly stop playing or stop playing a few seconds into playing. Seemed the server would go offline, but even if you set the client to offline the iss...

Regular

Just wanted to say Thanks to Spotify for apparently fixing the Android issue where the music would randomly stop playing or stop playing a few seconds into playing. Seemed the server would go offline...

Goodman

Spotify Legend

466 Views

1 replies

2 likes

  • 466 Views
  • 1 replies
  • 2 likes

Android - New Playlists disappearing

I think there are similar posts to this one, but it doesn't seem to be a problem that is going away, and Spotify seem a long way from rectifying it. Since about last week, my mobile device ( HTC One X ) seems unable to retain any new playlists that I...

Regular

I think there are similar posts to this one, but it doesn't seem to be a problem that is going away, and Spotify seem a long way from rectifying it.    Since about last week, my mobile ...

Jahnzilla

Roadie

1618 Views

4 replies

2 likes

  • 1618 Views
  • 4 replies
  • 2 likes

Inbox crash

New Galaxy S3 user in the UK, longtime Premium subscriber. Installed Spotify, generally all is working ok except that every time I launch the Inbox the app crashes immediately. Un installed and reinstalled twice to no avail. Any ideas?

Music Fan

New Galaxy S3 user in the UK, longtime Premium subscriber. Installed Spotify, generally all is working ok except that every time I launch the Inbox the app crashes immediately. Un installed and reins...

Liam

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

I don't understand how to sort by artist

Surely this feature cannot be absent from Spotify by now? I'm paying premium obviously, and I just switched from Grooveshark, which basically allows me to save song by song and sort by title, artist, what have you, album, but Spotify... all I can do ...

Visitor

Surely this feature cannot be absent from Spotify by now? I'm paying premium obviously, and I  just switched from Grooveshark, which basically allows me to save song by song and sort by title, a...

user-removed

Not applicable

902 Views

3 replies

0 likes

  • 902 Views
  • 3 replies
  • 0 likes

Delete a musik list in my phone??

Can I delete a music list that i created. And how do I delet it ???

Visitor

Can I delete a music list that i created. And how do I delet it ???

Liam

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Paid for Premium - Android App still stays "Free Trial has ended"

Paid for Spotify Premium, downloaded Android app, when I open it it says my "Free Trial has ended." Have tried reinstalling the app, rebooting, changing wireless networks, nothing works - still can't use Spotify Premium on my phone after paying for i...

Visitor

Paid for Spotify Premium, downloaded Android app, when I open it it says my "Free Trial has ended." Have tried reinstalling the app, rebooting, changing wireless networks, nothing works - still can't...

meahtenoha

Spotify

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Solved!! Android App stops when PC App starts

I appreciate that this might not be the right category for the issue, but it is hard to tell, and apologies if it is the wrong category. I have a premium account. I use Spotify in three ways. Streaming over my Squeezebox Server, running directly over...

Regular

I appreciate that this might not be the right category for the issue, but it is hard to tell, and apologies if it is the wrong category.   I have a premium account. I use Spotify in three wa...

neo-x

Community Legend

1815 Views

8 replies

0 likes

  • 1815 Views
  • 8 replies
  • 0 likes

Playlists with local files is pending. How do i sync them?

Hi everyone! Im using spotify on my galaxy s2. It's been working good until a couple of months ago when my local files stopped working (spotify crashed when trying to play them). Now they all just show up grey in my playlists and i am not able to syn...

Casual Listener

Hi everyone!   Im using spotify on my galaxy s2. It's been working good until a couple of months ago when my local files stopped working (spotify crashed when trying to play them). Now they ...

neekers

Newbie

3169 Views

3 replies

0 likes

  • 3169 Views
  • 3 replies
  • 0 likes

Radio ads / limitations

Few questions I've had from the mobile radio. I have an unlimited account, not a Premium account, will my mobile radio have ads? I created a new station, and the song it played next was just, way wrong, so I gave it a thumbs down and it told me I onl...

Regular

Few questions I've had from the mobile radio.   I have an unlimited account, not a Premium account, will my mobile radio have ads?   I created a new station, and the song it played ...

clarkaddison

Regular

855 Views

2 replies

0 likes

  • 855 Views
  • 2 replies
  • 0 likes

DroidX won't open Spotify

I've installed Spotify using Google Play. The installation completes, but I can't open Spotify. All I see is a white screen and it never opens the app. Any ideas what's happening & how to fix it?

Music Fan

I've installed Spotify using Google Play.  The installation completes, but I can't open Spotify.  All I see is a white screen and it never opens the app.  Any ideas what's happening &a...

licenced

Community Legend

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes

Spotify & Samsung Galaxy Tab

Is Spotify supported on a Samsung Galaxy Tab using Android 4.0? If so what type of Spotify-account is required?

Casual Listener

Is Spotify supported on a Samsung Galaxy Tab using Android 4.0? If so what type of Spotify-account is required?

licenced

Community Legend

5187 Views

1 replies

0 likes

  • 5187 Views
  • 1 replies
  • 0 likes

Just wondering if any customer service agents actually read this forum?

I have not seen any truly helpful responses to the deleting offline playlists thread. Any reason why? I mean, a simple "we don't care and are too big to fail" is okay with me.

Music Fan

I have not seen any truly helpful responses to the deleting offline playlists thread.  Any reason why?  I mean, a simple "we don't care and are too big to fail" is okay with me.

licenced

Community Legend

617 Views

3 replies

0 likes

  • 617 Views
  • 3 replies
  • 0 likes

Downloading playlists stuck at 0%

Hello folks. I cant seem to fix this. Uninstalled the app, changed wifi-routers, cleared cashe, installed the beta, All login info is correct, premium subscriber. I must say, for a multimilion company, you shure dont have your own software working. I...

Casual Listener

Hello folks.   I cant seem to fix this. Uninstalled the app, changed wifi-routers, cleared cashe, installed the beta,  All login info is correct, premium subscriber. I must say, for a...

licenced

Community Legend

2208 Views

5 replies

0 likes

  • 2208 Views
  • 5 replies
  • 0 likes

Assistance in offline mode /Hilfe bei Offline Modus

Hello, I do not know if I'm right here, but I tried for weeks now for my songs on the phone to listen to offline. Everything I've read so far, I've tried to implement, but nothing could help me. Now I have downloaded a new phone (5gb free storage + 1...

Newbie

Hello, I do not know if I'm right here, but I tried for weeks now for my songs on the phone to listen to offline. Everything I've read so far, I've tried to implement, but nothing could help me. ...

licenced

Community Legend

1916 Views

1 replies

0 likes

  • 1916 Views
  • 1 replies
  • 0 likes

SYNC

Spotify won´t sync all of my songs, it won´t sync all of my local files either. My mobile is connected to the same network as my computer btw.

Regular

Spotify won´t sync all of my songs, it won´t sync all of my local files either. My mobile is connected to the same network as my computer btw.

licenced

Community Legend

761 Views

3 replies

0 likes

  • 761 Views
  • 3 replies
  • 0 likes

New Spotify version (shown at I/O) for Jelly Bean unavailable

Hi I was watching the "What is new in Android" session from Google I/O 2012 ( http://www.youtube.com/watch?v=Yc8YrVc47TI&feature=g-vrec ). There was a screenshot of the new Spotify version with a better notification. This is the screenshot: I can't f...

Visitor

Hi   I was watching the "What is new in Android" session from Google I/O 2012 ( http://www.youtube.com/watch?v=Yc8YrVc47TI&feature=g-vrec ). There was a screenshot of the new Spotif...

dcdttu

Gig Goer

2219 Views

6 replies

1 likes

  • 2219 Views
  • 6 replies
  • 1 likes

Search not working

Hi, just loaded the app but the search does not return anything. This is on a HTC sensation on android 4. The only search that works is voice.

Regular

Hi, just loaded the app but the search does not return anything. This is on a HTC sensation on android 4. The only search that works is voice.

Sam

Spotify

5519 Views

13 replies

0 likes

  • 5519 Views
  • 13 replies
  • 0 likes