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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375634 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Can login/connect FB but cant login ?

Ive installed spotify on my new phone, can connect with facebook but then it asks me to login with a spotify username and pw? Ive never had to do this in the past.... Im a paid user... why cant i use my account?

Visitor

Ive installed spotify on my new phone, can connect with facebook but then it asks me to login with a spotify username and pw?   Ive never had to do this in the past.... Im a paid user... why...

278 Views

0 replies

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Pending on my local files plays list for a DROID2 hand device

I am a premium user and tried to sync my local itunes tracks from my computer to my phone. The sync completes without any problem but I get a pending on my local file playlist. Can anyone help me? I can see the other playlist. Thanks

Newbie

I am a premium user and tried to sync my local itunes tracks from my computer to my phone. The sync completes without any problem but I get a pending on my local file playlist. Can anyone help m...

268 Views

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wont play on phone

dont know if this has been asked. i downloaded the spotify app for my phone. most of the songs work fine, but some are faded out and wont play. why is this? these work fine on my computer

Newbie

dont know if this has been asked. i downloaded the spotify app for my phone. most of the songs work fine, but some are faded out and wont play. why is this? these work fine on my computer

258 Views

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Transfering local files to smartphone without Wifi?

Hello there! I recently purchased a Samsung Galaxy S3, and naturally I wanted spotify on it to be able to listen to music, but I seem to have encountered a little problem. I used to have a HTC Legend phone, which's spotify had the option of syncronis...

Casual Listener

Hello there!   I recently purchased a Samsung Galaxy S3, and naturally I wanted spotify on it to be able to listen to music, but I seem to have encountered a little problem. I used to have a...

licenced

Community Legend

1702 Views

3 replies

2 likes

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Quit.

My spotify just won't play music at all on my HTC REZOUND. I have premium. justinreed360 is my username.

Regular

My spotify just won't play music at all on my HTC REZOUND. I have premium. justinreed360 is my username.

jreed

Regular

1668 Views

14 replies

0 likes

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Spotify - sort out your android app!

Nothing but problems with the android app. Fraid its a deal clincher for me. If you remove the functionality to listen to music from my phone (intentionally or not) when I am a premium member I am gonna cancel. Ever since the upgrade I have all of th...

Casual Listener

Nothing but problems with the android app. Fraid its a deal clincher for me. If you remove the functionality to listen to music from my phone (intentionally or not) when I am a premium member I am go...

356 Views

0 replies

1 likes

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Can't open spotify on my Galaxy s2

Hi everyone Spotify stpped working today on my phone. Tried to restart the phone, unstalled and re-installed spotify, restarted the phone again. Nothing is working, Spotify is crashing whenever I launch it, can't even access anything inside spotify a...

Casual Listener

Hi everyone   Spotify stpped working today on my phone. Tried to restart the phone, unstalled and re-installed spotify, restarted the phone again. Nothing is working, Spotify is crashing w...

licenced

Community Legend

566 Views

2 replies

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Solved!! Do I need premium to listen on my phone?

Should I have to have premium still to listen on my android? http://www.spotify.com/us/mobile/overview/ This seems to indicate that I should be able to listen for free... but if I'm misreading it could someone please clarify for me. I only ask becaus...

Casual Listener

Should I have to have premium still to listen on my android?   http://www.spotify.com/us/mobile/overview/    This seems to indicate that I should be able to listen for free... ...

jimbl

Regular

3381 Views

6 replies

0 likes

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playing local files on android phone

Can I play local files on my phone without being a paid subscriber? I don't see a library option in the main menu nor can I figure out how to get to the player.

Casual Listener

Can I play local files on my phone without being a paid subscriber? I don't see a library option in the main menu nor can I figure out how to get to the player.

stevenrhyne

Casual Listener

945 Views

2 replies

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Not all downloaded songs are able to play...

I made a playlist, downloaded it to my Android device, and notice that not all songs are playing correctly. First, I noticed that only songs that I have hard copies of will download (which I guess is because I'm not a premium member), and that's fine...

Casual Listener

I made a playlist, downloaded it to my Android device, and notice that not all songs are playing correctly.  First, I noticed that only songs that I have hard copies of will download (which I gu...

493 Views

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Preview app not downloading

Just noticed this morning that the preview Spotify app is no longer allowing me to download playlists for off line use. The download stops at 0%. Can somebody else confirm if its just my phone or a general issue? I've re-installed the app and no joy....

Visitor

Just noticed this morning that the preview Spotify app is no longer allowing me to download playlists for off line use. The download stops at 0%. Can somebody else confirm if its just my phone or a g...

licenced

Community Legend

685 Views

3 replies

1 likes

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Spotify gone from my app marketplace.

It was on there a week or so ago an i downloaded it an i bought premium, an the sync wasnt working so i unistalled an was going o reinstall on phone but then i couldnt find the it on the app marketplace... not sure if its just my phone htc g1. help w...

Casual Listener

It was on there a week or so ago an i downloaded it an i bought premium, an the sync wasnt working so i unistalled an was going o reinstall on phone but then i couldnt find the it on the app marketpl...

licenced

Community Legend

845 Views

2 replies

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can't get past Logging in page

I'm trying to log into Spotify on my galaxy note and can't get past the logging in page with either fb or spotify it just keeps spinning... getting annoyed now as I've just paid out for premium for use with the phone! Does anyone know how to fix this...

Newbie

I'm trying to log into Spotify on my galaxy note and can't get past the logging in page with either fb or spotify it just keeps spinning... getting annoyed now as I've just paid out for premium for u...

310 Views

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Galaxy Tab Wifi 10" Shows Spotify Offine

I have Spotify running on a number of devices. My latest purchase was the wifi 10" Galaxy Tab. I bought just prior to traveling overseas. I assumed the Spotify error showing me offine even though I had good wifi signal had something to do with Spotif...

Casual Listener

I have Spotify running on a number of devices.  My latest purchase was the wifi 10" Galaxy Tab.  I bought just prior to traveling overseas.  I assumed the Spotify error showing me offi...

licenced

Community Legend

3112 Views

17 replies

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Downloading 1000+ tracks for no reason + and other feedback on new app

Last night my Spotify app started downloading 1000+ tracks although I have no idea what or why. I could see the memory on the phone ticking down but no music appeared in the app itself. Uninstall and reinstall has fixed problem though. New Andriod ap...

Newbie

Last night my Spotify app started downloading 1000+ tracks although I have no idea what or why. I could see the memory on the phone ticking down but no music appeared in the app itself. Uninstall and...

licenced

Community Legend

474 Views

2 replies

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Mac - Android online/offline problem

I have a Mac which works flawlessly with spotify and a Samsung Galaxy SII Skyrocket that shows all songs but only about 5% of the songs EVERYWHERE will it let me listen to. i tried plugging my phone into the computer and it started "downloading" the ...

Newbie

I have a Mac which works flawlessly with spotify and a Samsung Galaxy SII Skyrocket that shows all songs but only about 5% of the songs EVERYWHERE will it let me listen to. i tried plugging my phone ...

licenced

Community Legend

361 Views

1 replies

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droid 3 "track not avaialbe"

Everytime I search for a song and add to playlist and try to play it says "track not available". I am using a Droid 3. We also have and HTC Thunderbolt and have no issues. We do not have a premium account?

Newbie

Everytime I search for a song and add to playlist and try to play it says "track not available". I am using a Droid 3. We also have and HTC Thunderbolt and have no issues. We do not have a premium a...

licenced

Community Legend

427 Views

1 replies

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No more tracks available after end of 48h free trial premium

I have installed spotify on my phone and used it the first few days with the 48h trial premium. However since it has ended I cannot listen to any song (even when connected online), which should still be possible with the free version right? I always ...

Newbie

I have installed spotify on my phone and used it the first few days with the 48h trial premium. However since it has ended I cannot listen to any song (even when connected online), which should sti...

licenced

Community Legend

653 Views

1 replies

0 likes

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why would you remove the ability to play local files ?

I have used spotify intensively since I got a premium account. However the new update breaks the most useful feature, being able to play your own mp3s with the spotify app. I used the app as a unified media player for my mobile. Great, now I have to ...

Newbie

I have used spotify intensively since I got a premium account. However the new update breaks the most useful feature, being able to play your own mp3s with the spotify app. I used the app as a unifie...

user-removed

Not applicable

515 Views

3 replies

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