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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

108059 Views

26 replies

3 likes

  • 108059 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

218418 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 218418 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

573170 Views

79 replies

3 likes

  • 573170 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

471944 Views

577 replies

40 likes

Account
Free
  • 471944 Views
  • 577 replies
  • 40 likes

Can't sync with Desktop version - no device recognised.

Windows 7, just re-Dled and reinstalled Spotify. HTC Sensation with JB (Adnroid 4.1.1), just uninstalled and reinstalled Spotify. Both on same wifi. I did this because of the issues I've been having. 1. No new playlists on phone when I add them on th...

Casual Listener

Windows 7, just re-Dled and reinstalled Spotify.   HTC Sensation with JB (Adnroid 4.1.1), just uninstalled and reinstalled Spotify.   Both on same wifi.   I did this becaus...

SubEffect

Casual Listener

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes instantly after login.

Description every time i try to start the app it closes and my phone freezes for a minute or so A more detailed description, using numbered steps 1. i downloaded spotify 2. then i installed spotify 3. after that i logged in 4. i was able to use the a...

Visitor

Description every time i try to start the app it closes and my phone freezes for a minute or so   A more detailed description, using numbered steps 1. i downloaded spotify 2. then i in...

Khelgesson30

Newbie

5254 Views

3 replies

0 likes

  • 5254 Views
  • 3 replies
  • 0 likes

Spotify refuses to go online after update

After updating Spotify on Sony Ericsson Xperia spotify no longer goes on line. This I have tryed so far: - Going online with WLAN - Going online with the cellphone internet - Reinstalling Spotify - Logging in and out of my account. Note: When I shot ...

Casual Listener

    After updating Spotify on Sony Ericsson Xperia spotify no longer goes on line. This I have tryed so far:   - Going online with WLAN - Going online with the cellphone in...

CeleryString

Casual Listener

1125 Views

5 replies

0 likes

  • 1125 Views
  • 5 replies
  • 0 likes

Shuffle option missing?

I've been looking everywhere for the shuffle option, and simply can't find it at all. Galaxy Nexus if it matters.

Casual Listener

I've been looking everywhere for the shuffle option, and simply can't find it at all. Galaxy Nexus if it matters.

licenced

Community Legend

1451 Views

6 replies

0 likes

  • 1451 Views
  • 6 replies
  • 0 likes

Galaxy S3, won't delete undownloaded playlists.

What happens is when I download a playlist onto my phone and then 'Un-Download' it, the space taken by the app does not change, meaning the tracks have been cached on my device and are taking up space, so they are not actually deleted. It surprises m...

Casual Listener

What happens is when I download a playlist onto my phone and then 'Un-Download' it, the space taken by the app does not change, meaning the tracks have been cached on my device and are taking up spac...

licenced

Community Legend

1627 Views

1 replies

1 likes

  • 1627 Views
  • 1 replies
  • 1 likes

Solved!! Unplugged headphone quits the app

Hello, When I am driving I leave my phone on my passenger seat so I can easily change to the next track. Unfortunately, while doing this, sometimes the headphone jack comes slightly unplugged. Even the slightest movement seems to close the app as it ...

Casual Listener

Hello,   When I am driving I leave my phone on my passenger seat so I can easily change to the next track.  Unfortunately, while doing this, sometimes the headphone jack comes slightly ...

licenced

Community Legend

1632 Views

1 replies

0 likes

  • 1632 Views
  • 1 replies
  • 0 likes

[Android - ICS - Galaxy S2] Offline Directory on external SD?

So i am using the Spotify Premium App for some time now and i am pretty happy about everything except for one fact.The Galaxy S2 has an internal storage ( ~2 gb called internal storage ) an internal USB Storage ( ~12gb called Internal SD ) and an SD ...

Casual Listener

So i am using the Spotify Premium App for some time now and i am pretty happy about everything except for one fact. The Galaxy S2 has an internal storage ( ~2 gb called internal storage ) an inter...

Liam

Community Legend

2925 Views

6 replies

0 likes

  • 2925 Views
  • 6 replies
  • 0 likes

Opt out of Clean Versions for Radio on android

I listen to all types of music, but when I radio rap, which tends to have strong language, it gives me the censored versions. Is there a way to opt out of this feature, as I despise censorship especially in my music. Please fix this because I'm an ad...

Visitor

I listen to all types of music, but when I radio rap, which tends to have strong language, it gives me the censored versions.  Is there a way to opt out of this feature, as I despise censorship ...

licenced

Community Legend

1217 Views

3 replies

2 likes

  • 1217 Views
  • 3 replies
  • 2 likes

Solved!! Spotify is constantly deleting my offline tracks.

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 600 tracks) is downloaded. This problem occurred after the latest update I believe it was: 0.5.2.87. Im running it on the in...

Regular

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 600 tracks) is downloaded. This problem occurred after the latest update ...

Goodman

Spotify Legend

98330 Views

11 replies

12 likes

  • 98330 Views
  • 11 replies
  • 12 likes

HTC Tattoo not compatible...

I purchased premium just to get the music to my phone, but then I found out that it is not compatible with the Spotify App. My phone is a HTC Tattoo.Is there no other way than the app to get the music to the phone?

Newbie

I purchased premium just to get the music to my phone, but then I found out that it is not compatible with the Spotify App. My phone is a HTC Tattoo. Is there no other way than the app to get the ...

licenced

Community Legend

1102 Views

3 replies

0 likes

  • 1102 Views
  • 3 replies
  • 0 likes

Samsung 5512 not working

Is Samsung 5512 supported (gingerbread) my screen goes blank when I start the app.

Newbie

Is Samsung 5512 supported (gingerbread) my screen goes blank when I start the app.

licenced

Community Legend

942 Views

2 replies

0 likes

  • 942 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Android app using a LOT of data on 3G!

Hi there, I didn't use Spotify yesterday until the preview app was announced and I installed it. Since installing it yesterday shortly after it was announced I've been using it a fair amount. I have only listened to music in playlists already downloa...

Community Legend

Hi there,   I didn't use Spotify yesterday until the preview app was announced and I installed it. Since installing it yesterday shortly after it was announced I've been using it a fair amou...

Goodman

Spotify Legend

83607 Views

91 replies

7 likes

  • 83607 Views
  • 91 replies
  • 7 likes

Solved!! Screen saver mobile phone player navigator

I want to be able to control spotify from screen saver with out having to swipe away the screen saver to access spotify.

Newbie

I want to be able to control spotify from screen saver with out having to swipe away the screen saver to access spotify.

Liam

Community Legend

6650 Views

13 replies

0 likes

Screen saver spotify control
  • 6650 Views
  • 13 replies
  • 0 likes

Where are offline playlists stored?

I am probably right in saying that they show up as the 'Cache'? There is no other reason why my cache for the Spotify app should be >500MB....

Community Legend

I am probably right in saying that they show up as the 'Cache'? There is no other reason why my cache for the Spotify app should be >500MB....

Liam

Community Legend

2037 Views

4 replies

0 likes

  • 2037 Views
  • 4 replies
  • 0 likes

two playlists show downloaded but inside all is gray and won't play...

two playlists show downloaded but inside all is gray and won't play... using android free radio... Many thanks, Jack

Casual Listener

two playlists show downloaded but inside all is gray and won't play...   using android free radio...     Many thanks, Jack

licenced

Community Legend

1184 Views

8 replies

0 likes

  • 1184 Views
  • 8 replies
  • 0 likes

Lock screen ICS app not functioning

Hi there,After first installing the new beta app for ICS on my Galaxy S2, the lock screen widget functioned properly. However, now it does not seem to function anylonger.Tips anyone? It functioned using pin code, I've tried all other security options...

Casual Listener

Hi there, After first installing the new beta app for ICS on my Galaxy S2, the lock screen widget functioned properly. However, now it does not seem to function anylonger. Tips anyone? It functione...

mrkristiansson

Newbie

2897 Views

4 replies

0 likes

  • 2897 Views
  • 4 replies
  • 0 likes

Songs stop playing, app going offline (NOT SOLVED)

I tried replying to the "solved" issue but it is now closed. Old thread: http://community.spotify.com/t5/Mobile-Android/Songs-stop-playing-app-going-offline/td-p/82935 Description When in Radio or streaming song will play until end of current selecte...

Casual Listener

I tried replying to the "solved" issue but it is now closed.   Old thread: http://community.spotify.com/t5/Mobile-Android/Songs-stop-playing-app-going-offline/td-p/82935   Desc...

Lemon01

Casual Listener

735 Views

2 replies

0 likes

  • 735 Views
  • 2 replies
  • 0 likes

Please change codec. Data caps make mobile streaming unworkable.

I left Spotify for MOG because 96kbps OGG VORBIS is a nonstarter. MOG uses AAC-HE at half the bitrate. This means: - I do not blow out my new 2GB/month data cap from streaming 30-60 mins/day - On 3G, instead of constant dropouts in midtown Manhattan ...

Regular

I left Spotify for MOG because 96kbps OGG VORBIS is a nonstarter.  MOG uses AAC-HE at half the bitrate.   This means: - I do not blow out my new 2GB/month data cap from streaming 30-6...

licenced

Community Legend

984 Views

3 replies

0 likes

  • 984 Views
  • 3 replies
  • 0 likes

Solved!! Songs stop playing, app going offline

I used the preview version on my desire hd and it worked great. I then upgraded to the final release and started getting problems. The app seems to go onlineand offline at will and songs stop playing at random. Even the downloaded songs and even if t...

Music Fan

I used the preview version on my desire hd and it worked great. I then upgraded to the final release and started getting problems. The app seems to go onlineand offline at will and songs stop playing...

Goodman

Spotify Legend

22038 Views

66 replies

2 likes

  • 22038 Views
  • 66 replies
  • 2 likes

Solved!! App stops working when USB is plugged in

Razr; Android 4.0.4. I can't get Spotify to work at all when USB is plugged in to charge, which is a bit of a deal-breaker for me since the Razr kinda needs to be charged continously if you expect to walk out of the home or office without a half-dead...

Regular

Razr; Android 4.0.4.  I can't get Spotify to work at all when USB is plugged in to charge, which is a bit of a deal-breaker for me since the Razr kinda needs to be charged continously if you exp...

licenced

Community Legend

6633 Views

3 replies

0 likes

  • 6633 Views
  • 3 replies
  • 0 likes