Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
When I use my HTC One S with a Parrot bluetooth car kit, the bluetooth seems to randomly disconnect, usually at the end of a song. I can reconnect the bluetooth and start the song playing again, but not too safe when you're driving! It makes it prett...
When I use my HTC One S with a Parrot bluetooth car kit, the bluetooth seems to randomly disconnect, usually at the end of a song. I can reconnect the bluetooth and start the song playing again...
Casual Listener
3005 Views
7 replies
0 likes
Spotify said I was offline, so I logged out and deinstalled the app. After having installed it again, I tried to log in with but the app tells me that there are problems occuring "404". Anyone else having similar problems? Could be a problem with the...
Spotify said I was offline, so I logged out and deinstalled the app. After having installed it again, I tried to log in with but the app tells me that there are problems occuring "404". Anyone el...
Community Legend
598 Views
2 replies
0 likes
Hi there! Today, I was hoping to listen to music (spotify) on the way back from work, so I turned app on and started to cycle, music stopped playing after first song. I had to interrupt my training, get off the bike to check my my phone and I see wha...
Hi there! Today, I was hoping to listen to music (spotify) on the way back from work, so I turned app on and started to cycle, music stopped playing after first song. I had to inter...
480 Views
0 replies
0 likes
Hi, just loaded the app but the search does not return anything. This is on a HTC sensation on android 4. The only search that works is voice.
Hi, just loaded the app but the search does not return anything. This is on a HTC sensation on android 4. The only search that works is voice.
Spotify
4579 Views
13 replies
0 likes
Im trying to sync some local files with Spotify on my HTC Wildfire S, but Spotify does not detect it as a Device. Why is it not detecting it? Quiet annoying tbh it is attached to the PC with a USB cabel as well over Wi-Fi.
Im trying to sync some local files with Spotify on my HTC Wildfire S, but Spotify does not detect it as a Device. Why is it not detecting it? Quiet annoying tbh 😞 it is attached to th...
Music Fan
2599 Views
5 replies
0 likes
Spotify switches to offline all the time. Can force it to be online for 10 min at a time. Then the music stops ,even though im playing from an offline playlist . I am roaming and thats the reason im told when i log back in. why cant i stay online all...
Spotify switches to offline all the time. Can force it to be online for 10 min at a time. Then the music stops ,even though im playing from an offline playlist . I am roaming and thats the reason im ...
Community Legend
1902 Views
4 replies
0 likes
The new Spotify preview for Android is very promissing. Either there is still a bug on the Honeycomb Android devices. I find it rather disappointing that Spotify - like most other business - once again prefers fine iOS apps above Android apps. I once...
The new Spotify preview for Android is very promissing. Either there is still a bug on the Honeycomb Android devices. I find it rather disappointing that Spotify - like most other business - once aga...
336 Views
0 replies
0 likes
Up until about 10 minutes ago I've had no real complaints about the Spotify Android app. the app now ceases to load properly. I am running ICS 4.04 on a Galaxy Nexus (VzW). The beta app loads but all I get is a white canvas. The Google Play Store app...
Up until about 10 minutes ago I've had no real complaints about the Spotify Android app. the app now ceases to load properly. I am running ICS 4.04 on a Galaxy Nexus (VzW). The beta...
Newbie
2087 Views
5 replies
0 likes
My playlists aren't found on the Spotify app on my Samsung Galaxy Tab 2 (7"). Anyone else have this problem, or a solution to it? Using Spotify on my tab was half the point buying it...
My playlists aren't found on the Spotify app on my Samsung Galaxy Tab 2 (7"). Anyone else have this problem, or a solution to it? Using Spotify on my tab was half the point buying it...&nb...
Spotify
2087 Views
3 replies
1 likes
Not sure if this is the right place to post this but oh well.I love spotify, its brilliant and rarely fault it. However lately I have been experiencing some annoying bugs which you're probably already aware of.1. On the Android app, when listening to...
Not sure if this is the right place to post this but oh well. I love spotify, its brilliant and rarely fault it. However lately I have been experiencing some annoying bugs which you're probably alre...
Community Legend
456 Views
1 replies
0 likes
is it right that, If I would buy Spotify Premium, i could use spotify on two Android devices? I have a tablet and a smartphone, so i would like to use the same spotify(premium) accound on both.... is that possible? Or have i to pay for more mobile de...
is it right that, If I would buy Spotify Premium, i could use spotify on two Android devices? I have a tablet and a smartphone, so i would like to use the same spotify(premium) accound on both.... is...
Casual Listener
1060 Views
2 replies
0 likes
Hi Spotify and Community! I've been a longtime user of Spotify on the iPhone, but have just bought a Samsung Galaxy S3 with Android 4.0.4. The feature I currently miss the most, is the possibility of playing music on my mobile device and pushing the ...
Hi Spotify and Community! 🙂 I've been a longtime user of Spotify on the iPhone, but have just bought a Samsung Galaxy S3 with Android 4.0.4. The feature I currently miss the most, is the po...
Newbie
108421 Views
14 replies
76 likes
So essentially my playlists, those I have created, appear on my Android phone (not the case on my PC) as belonging to another user, 'In'. Just 'In'. https://www.dropbox.com/s/evcnfqjtan6orbg/2012-06-03%2016.23.17.png Anybody else getting this? Is the...
So essentially my playlists, those I have created, appear on my Android phone (not the case on my PC) as belonging to another user, 'In'. Just 'In'. https://www.dropbox.com/s/evcnfqjtan6...
Spotify Legend
655 Views
1 replies
0 likes
Dose anyone have a solution as to how I can get my spottily app to not close after 3 seconds, it keeps logging me out and staying offline when it eventually goes online it shuts down. Anyone have a solution or have the same problem
Dose anyone have a solution as to how I can get my spottily app to not close after 3 seconds, it keeps logging me out and staying offline when it eventually goes online it shuts down. Anyone have a s...
Community Legend
804 Views
1 replies
0 likes
My Sprint Evo phone has 3g so if i bought spotify unlimited would i be able to listen to my playlists wherever i have 3g or do i still have to have internet connection?
My Sprint Evo phone has 3g so if i bought spotify unlimited would i be able to listen to my playlists wherever i have 3g or do i still have to have internet connection?
Community Legend
911 Views
1 replies
0 likes
I noticed that my battery was getting drained at a very high rate while using the ICS beta app on my Motorola Atrix with 2.3. CPU usage was 30-50%! Uninstalled and downloaded old Spotify app from play store, but Im still getting 30-50% CPU usage! Son...
I noticed that my battery was getting drained at a very high rate while using the ICS beta app on my Motorola Atrix with 2.3. CPU usage was 30-50%! Uninstalled and downloaded old Spotify app from pla...
Community Legend
998 Views
4 replies
2 likes
Just got the new Samsung Galaxy SIII. When logging in I keep get the pop up warning on useage of internet and related cost. When clicking on ok, message keeps popping up, and preventing me from logging in.
Just got the new Samsung Galaxy SIII. When logging in I keep get the pop up warning on useage of internet and related cost. When clicking on ok, message keeps popping up, and preventing me from loggi...
Regular
1351 Views
5 replies
0 likes
Community Legend
867 Views
1 replies
0 likes
Hi, I just got a new phone, HTC Sesation, i got the Android version 4.0.3 and Spotify don't work for me. The issue is that when i try to start the program it just get black and just close the program. The black screen is there for like 1 sec. Can som...
Hi, I just got a new phone, HTC Sesation, i got the Android version 4.0.3 and Spotify don't work for me. The issue is that when i try to start the program it just get black and ...
Casual Listener
1568 Views
2 replies
0 likes
The only reason I pay a monthly fee is to stream on my phone and I am constantly stuck in offline mode. This is ridiculous. How is Spotify different from any other program if this function is constantly not working? Someone help me please before I ha...
The only reason I pay a monthly fee is to stream on my phone and I am constantly stuck in offline mode. This is ridiculous. How is Spotify different from any other program if this functio...
Community Legend
846 Views
1 replies
0 likes
