Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
41657 Views
65 replies
25 likes

41657 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
877602 Views
11 replies
51 likes
Android
Guide
Troubleshooting

877602 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26278 Views
4 replies
0 likes

26278 Views
4 replies
0 likes

Start-up problem.

I just got my phone back from service, when I downloaded the Spotify app it seemed to work fine, until I tried to start the app, the screen just turns black for 1 sec and then I return to first page! Nothing on the phone is wrong, all internet connec...

Lundarrn
Newbie
I just got my phone back from service, when I downloaded the Spotify app it seemed to work fine, until I tried to start the app, the screen just turns black for 1 sec and then I return to first page!...
2012-05-10 10:44:52 AM
2012-05-10 12:48:52 PM
licenced
Community Legend
400 Views
1 replies
0 likes

400 Views
1 replies
0 likes

Spotify doesn't work on my device

My husband had to reset out Tab...and we re-downloaded the App...my music is there but it won't let me play any of it?

CarrimeMcCoy
Casual Listener
My husband had to reset out Tab...and we re-downloaded the App...my music is there but it won't let me play any of it?
2012-05-10 6:21:37 AM
2012-05-10 8:19:17 AM
Richard
Community Legend
1217 Views
3 replies
0 likes

1217 Views
3 replies
0 likes

Device not connecting with desktop app

So I have a bit of an issue with spotify right now, my phone is not showing up under devices in the desktop app. Now two things have happened recently, 1 the desktop app updated, and two my phone updated as well. I have a Verizon Xperia Play, which j...

ewoodley82
Regular
So I have a bit of an issue with spotify right now, my phone is not showing up under devices in the desktop app. Now two things have happened recently, 1 the desktop app updated, and two my phone upd...
2012-05-10 5:45:19 AM
380 Views
0 replies
0 likes

380 Views
0 replies
0 likes

Spotify Preview never stop syncing

HTC One X with Spotify Preview and storage encryption enabled, extreme download quality. When I download a playlist, it does. But then every 15-30 minutes the app will start a sync in the background, and download it all again. It's killing my battery...

kogir
Casual Listener
HTC One X with Spotify Preview and storage encryption enabled, extreme download quality. When I download a playlist, it does. But then every 15-30 minutes the app will start a sync in ...
2012-05-09 12:54:01 AM
285 Views
0 replies
0 likes

285 Views
0 replies
0 likes

Won't remain in offline mode

I'm experiencing a problem wherby Spotify will not remain in offline mode. If I press the home button and leave it for a couple of hours then press the application launch button it requests my login details. If I enter these it'll log back in but if ...

swordofaltair
Casual Listener
I'm experiencing a problem wherby Spotify will not remain in offline mode. If I press the home button and leave it for a couple of hours then press the application launch button it requests my login ...
2012-05-09 7:56:03 AM
2012-05-09 12:05:23 AM
swordofaltair
Casual Listener
450 Views
3 replies
0 likes

450 Views
3 replies
0 likes

Spoitfy will not log in

As of the day before yesterday everytime I log in it opens for a couple of seconds then kicks me out!!Open it again and back to the log in screen same thing!!! have tried forcing app to stopclearing all filesclearing all settingsreinstallationresting...

cellone
Casual Listener
As of the day before yesterday everytime I log in it opens for a couple of seconds then kicks me out!! Open it again and back to the log in screen same thing!!! have tried forcing app to st...
2012-05-09 7:32:25 AM
2012-05-09 9:19:04 PM
t043n
Casual Listener
596 Views
3 replies
0 likes

596 Views
3 replies
0 likes

Unable to listen to the chosen tunes in my playlist

I am able to access the site, choose a song, add to play list, but will not play - says that I need premium subscription - which I have for three months - can you help ?

joulespresso
Newbie
I am able to access the site, choose a song, add to play list, but will not play - says that I need premium subscription - which I have for three months - can you help ?
2012-05-09 12:05:08 PM
2012-05-09 2:42:55 PM
David
Spotify Legend
520 Views
1 replies
0 likes

520 Views
1 replies
0 likes

Offline mode stopped working

Hi, I started using the premium version for android a month ago and it worked perfectly. Till yesterday, when, for some reasons unknown, I can't use my offline lists. What can I do? Thanx

Valeska_mse
Casual Listener
Hi, I started using the premium version for android a month ago and it worked perfectly. Till yesterday, when, for some reasons unknown, I can't use my offline lists. What can I do? ...
2012-05-09 10:06:05 AM
2012-05-09 10:19:36 AM
Valeska_mse
Casual Listener
1556 Views
3 replies
0 likes

1556 Views
3 replies
0 likes

Solved!! Problem

I have a Htc One V and whenever i try to start spotify the screen turns black and then back to the last thing i was doing on my phone. I have tryed 2 unistall it but it doesnt work

Hampen555
Newbie
I have a Htc One V and whenever i try to start spotify the screen turns black and then back to the last thing i was doing on my phone. I have tryed 2 unistall it but it doesnt work
2012-05-09 10:09:13 AM
2012-05-09 10:13:55 AM
Richard
Community Legend
636 Views
2 replies
0 likes

636 Views
2 replies
0 likes

Cannot play tracks offline

This has been a problem for months, and just gets worse: Songs slowly become greyed out as pending tracks to be synced, and fewer are available for play offline. I've tried uninstalling/reinstalling Spotify on my phone, clearing the cache, creating n...

user-removed
Visitor
This has been a problem for months, and just gets worse: Songs slowly become greyed out as pending tracks to be synced, and fewer are available for play offline. I've tried uninstalling/reinstalling ...
2012-05-08 5:22:02 AM
2012-05-09 7:58:48 AM
Richard
Community Legend
529 Views
3 replies
0 likes

529 Views
3 replies
0 likes

Spotify preview for ICS on HTC One X AT&T not working properly

I've tried both marketplace and the one from m.spotify.com and have yet to get a playlist to load any songs. I can login in OK on the 4.0 preview version with my Facebook credentials but none of my playlists I've previously made show nor can I get an...

birdlaw21
Casual Listener
I've tried both marketplace and the one from m.spotify.com and have yet to get a playlist to load any songs. I can login in OK on the 4.0 preview version with my Facebook credentials but none of my p...
2012-05-07 1:21:13 AM
2012-05-09 7:45:05 AM
birdlaw21
Casual Listener
1253 Views
4 replies
0 likes

1253 Views
4 replies
0 likes

Spotify app won't stream or properly sync playlists

I have a spotify unlimited subscription and downloaded the android app today to try the 2 day premium trial. Whenever I try to play a song it just shows me a box saying "info" with an ok option and that's it, it won't play anything that isn't a local...

facthunt
Regular
I have a spotify unlimited subscription and downloaded the android app today to try the 2 day premium trial. Whenever I try to play a song it just shows me a box saying "info" with an ok option and t...
2012-05-08 6:43:37 PM
2012-05-09 7:42:05 AM
licenced
Community Legend
1816 Views
4 replies
0 likes

1816 Views
4 replies
0 likes

"Still Alive" by Lisa Miskovsky not playing correctly

I have the song "Still Alive" by Lisa Miskovsky in a playlist on my computer. It is the normal version, not the instrumental. On my computers, the song plays just fine. That same song from the same playlist plays just the instrumental version on my a...

Trolley
Newbie
I have the song "Still Alive" by Lisa Miskovsky in a playlist on my computer. It is the normal version, not the instrumental. On my computers, the song plays just fine. That same song from...
2012-05-08 12:19:38 AM
387 Views
0 replies
0 likes

387 Views
0 replies
0 likes

Beta-app for Android - no playback-button or sound galaxy s2 android 4.0

My galaxy s2 runs android 4.0, but when i open the new spotify beta app - search, facebook etc are available, but when i press a track or album nothing happens. I get neither a playback-screen or any sound. I´ve reinstalled both the beta-app, the old...

torstely
Newbie
My galaxy s2 runs android 4.0, but when i open the new spotify beta app - search, facebook etc are available, but when i press a track or album nothing happens. I get neither a playback-screen or any...
2012-05-06 11:23:00 PM
2012-05-08 9:56:38 PM
jonsmith
Newbie
640 Views
1 replies
0 likes

640 Views
1 replies
0 likes

FIX THE SYNC ISSUES

Please, or I fear that I will have to cancel my premium subscription and look for another service. I cannot get the playlists that I create from files on my cpu to stay synced for play on my mobile. WHAT CAN BE DONE TO FIX THIS? And dont reply with t...

UnavowedGenius
Regular
Please, or I fear that I will have to cancel my premium subscription and look for another service. I cannot get the playlists that I create from files on my cpu to stay synced for play on my mobile. ...
2012-05-08 9:40:47 PM
265 Views
0 replies
0 likes

265 Views
0 replies
0 likes

Solved!! no puedo sincronizar

Hola, me e bajado el spofify para mi tablet, al principio me dejava escuchar la musica pero ja no puedo escuchar musica en mi tablet androit (samsung) .Se me abre un pestaña que pone informacion y OK, nada mas. ¿Que puedo hacer?

urpi
Newbie
Hola, me e bajado el spofify para mi tablet, al principio me dejava escuchar la musica pero ja no puedo escuchar musica en mi tablet androit (samsung) . Se me abre un pestaña que pone informacion y ...
2012-05-08 1:44:07 PM
2012-05-08 4:49:03 PM
Patricia
Spotify Legend
1055 Views
1 replies
0 likes

1055 Views
1 replies
0 likes

Spotify (both official and preview) goes online-offline-online-offline and then stays offline

I have a Transformer Prime running Ice Cream Sandwich. When I start up Spotify, it goes online for a brief while (0.1sec?) and then the offline bar at the bottom of the screen appears, then the "offline bar" disappears, and returns, and goes away, an...

user-removed
Visitor
I have a Transformer Prime running Ice Cream Sandwich. When I start up Spotify, it goes online for a brief while (0.1sec?) and then the offline bar at the bottom of the screen appears, then the "offl...
2012-05-07 10:59:37 AM
2012-05-08 9:37:38 AM
user-removed
Not applicable
878 Views
7 replies
1 likes

878 Views
7 replies
1 likes

spotify preview app android gets stuck on song screen

When I get a phone and go back to app, I an stuck in song screen and app won't go to list view. App killer doesn't work to reinit app, I have to reboot the phone. What's up with that?

erxnmedia
Regular
When I get a phone and go back to app, I an stuck in song screen and app won't go to list view. App killer doesn't work to reinit app, I have to reboot the phone. What's up with that?
2012-05-07 5:28:13 PM
2012-05-08 9:34:33 AM
licenced
Community Legend
555 Views
1 replies
0 likes

555 Views
1 replies
0 likes

App gives me the flat rate warning on login, but nothing happens

Sorry for the cryptic title. The app has apperantly logged me off, but when I try to log back in, it gives me a warning saying "spotify uses a lot of data, remember to get a flat rate". When I press OK, the same warning comes up again, and this happe...

BjarkeK
Casual Listener
Sorry for the cryptic title. The app has apperantly logged me off, but when I try to log back in, it gives me a warning saying "spotify uses a lot of data, remember to get a flat rate". When...
2012-05-07 6:57:29 PM
2012-05-07 6:59:29 PM
BjarkeK
Casual Listener
422 Views
1 replies
0 likes

422 Views
1 replies
0 likes

Problems with Offline mode

I syncronized my spotify pc playlists on my Samsung Galaxy S2 and its all on the phone now, but i cannot run the music in offline mode although i purchased premium 2 days ago. Some songs are played just a few seconds and then stop or they arent playe...

Ray44
Newbie
I syncronized my spotify pc playlists on my Samsung Galaxy S2 and its all on the phone now, but i cannot run the music in offline mode although i purchased premium 2 days ago. Some songs are played j...
2012-03-20 5:44:41 PM
2012-05-06 8:42:04 PM
veroblues
Casual Listener
557 Views
1 replies
0 likes

557 Views
1 replies
0 likes

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