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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116029 Views

27 replies

4 likes

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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233485 Views

149 replies

11 likes

Android
autoplay
bluetooth
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  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593440 Views

79 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487118 Views

580 replies

42 likes

Account
Free
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Offline Playlists Vanish

Spotify had been working with no problems on my Samsung Galaxy S2 until a few weeks ago but now it's playing up. I tried to add a song to my phone (rather than my usual, which is to add it on my laptop and then sync with my phone). By mistake I creat...

Newbie

Spotify had been working with no problems on my Samsung Galaxy S2 until a few weeks ago but now it's playing up.   I tried to add a song to my phone (rather than my usual, which is to add it...

415 Views

0 replies

0 likes

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can't download content to my android device?!

used the old version, content just won't download, if I select the item in the desktop app it shows "1 of xyz" with the highlighting for the space it will take and then it jsut dissapears, no error given. I then tried to install the beta app to see i...

Gig Goer

used the old version, content just won't download, if I select the item in the desktop app it shows "1 of xyz" with the highlighting for the space it will take and then it jsut dissapears, no error g...

tylercollier

Regular

2855 Views

3 replies

0 likes

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Can't search on mobile now that I signed up for Spotify Premium

During the 48-hour free trial I was able to search and play most any artist, song, album, etc. Now that I've signed up for Spotify Premium, the Android app will not search. I can click "search" and then begin typing, but no results ever populate. Can...

Newbie

During the 48-hour free trial I was able to search and play most any artist, song, album, etc.  Now that I've signed up for Spotify Premium, the Android app will not search.  I can click "s...

490 Views

0 replies

0 likes

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Radio

how do i access the radio on my mobile (android)?  Can't find it...  

Newbie

how do i access the radio on my mobile (android)?  Can't find it...  

Richard

Community Legend

448 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Snap / noise at beginning of songs

Hi, I'm using the android version of spotify on my Galaxy SII. So far everything works great. But at the beginning of some songs (and yes: I downloaded them, so no possible streaming problems) there is a snap / noise. Anybody has a hint?

Visitor

Hi,   I'm using the android version of spotify on my Galaxy SII. So far everything works great. But at the beginning of some songs (and yes: I downloaded them, so no possible streaming pro...

509 Views

0 replies

0 likes

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Spotify not working on my phone

Hi Folks, Spotify has never worked on my mobile. Samsung Galaxy S. Installation was fine, but the app is always offline and every time I try to download a track it says 'The track is not available' Spotify always worked on my Iphone. Not sure whats h...

Newbie

Hi Folks,   Spotify has never worked on my mobile. Samsung Galaxy S. Installation was fine, but the app is always offline and every time I try to download a track it says 'The track is not a...

user-removed

Not applicable

1206 Views

2 replies

0 likes

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Starred playlist never opens, see screenshot

When I tap the cell, nothing happens at all. Same for a long press. When I tap the corner arrow, the cell begins to expand as it does for other playlists throughout the app, but stops after a moment and all I get is what's in the screenshot below, th...

Casual Listener

When I tap the cell, nothing happens at all. Same for a long press. When I tap the corner arrow, the cell begins to expand as it does for other playlists throughout the app, but stops after a moment ...

FrederikWinther

Casual Listener

1686 Views

4 replies

0 likes

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Dear Spotify, I (WE) need solutions: Playlist is not downloading / stuck in the middle of it

Dear Spotify, This is really frustrating. I made a nice "on-the-walk"-Playlist and can't download it. At first It won't download. Then I read in some Topics and Threads about it and reinstall the app as you commended. Then I want to download a big on...

Casual Listener

Dear Spotify,   This is really frustrating. I made a nice "on-the-walk"-Playlist and can't download it. At first It won't download. Then I read in some Topics and Threads about it and rein...

466 Views

0 replies

0 likes

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Solved!! Mobile App cuts out after 20 minutes (only stream, offline still works)

I bought a premium subscription a short while ago to replace Pandora and my mp3 SD card in phone (galazyS3). Everything works great, except after i stream music onto my phone while driving. After 15-20 minutes, no matter what, every time, it cuts out...

Casual Listener

I bought a premium subscription a short while ago to replace Pandora and my mp3 SD card in phone (galazyS3).  Everything works great, except after i stream music onto my phone while driving.&nbs...

DjDeso

Casual Listener

1932 Views

6 replies

0 likes

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  • 6 replies
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Improving stations screen glitches

Whenever I press thumbs up or down the screen that comes up and says "improving station" glitches and flickers all over. I'm using TG's CM7 on my Motorola Triumph.

Newbie

Whenever I press thumbs up or down the screen that comes up and says "improving station" glitches and flickers all over.    I'm using TG's CM7 on my Motorola Triumph.

licenced

Community Legend

1147 Views

1 replies

0 likes

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Extremely slow Sync on Android

Has anyone found a resolution to the 'Slow Sync' problem? I've found countless forum posts on the topic, but nobody has found a fix (and there's been no official comment from Spotify). I've been testing against another popular competing music service...

Newbie

Has anyone found a resolution to the 'Slow Sync' problem? I've found countless forum posts on the topic, but nobody has found a fix (and there's been no official comment from Spotify).   I'v...

licenced

Community Legend

1414 Views

2 replies

0 likes

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Installation on the second android device of spotify stops spotify from playing any music

Hi, Since I got my tablet, and I installed spotify on it. Spotify works great on my tablet but stops playing any music (offline or online playlists or searches) on my android phone (no it's not muted and audio works for other applications). It still ...

Casual Listener

Hi,      Since I got my tablet, and I installed spotify on it. Spotify works great on my tablet but stops playing any music (offline or online playlists or searches) on my android ...

kelam86

Casual Listener

719 Views

3 replies

0 likes

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Error on charge my playlist.

Hello, I've got spotify on my android. When I use spotify off line there are some playslist that no appear on my phone. But when i use spotify on line there's no problem. Can anybody help me. PD I've 12 playlist downloaded on my android. Is there a l...

Newbie

Hello, I've got spotify on my android. When I use spotify off line there are some playslist that no appear on my phone. But when i use spotify on line there's no problem.   Can anybody help ...

408 Views

0 replies

0 likes

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Spotify stops and I get a black screen and a message that Spotify been stopped

I run Spotify premium on a Galaxy S2 4.0.4. Last week I cloud not get Spotify working. I get to the play list page and then Spotify freeze and the screen turns black. Then I got a message that Spotify been stopped. I have cleared all data and uninsta...

Casual Listener

I run Spotify premium on a Galaxy S2 4.0.4. Last week I cloud not get Spotify working. I get to the play list page and then Spotify freeze and the screen turns black. Then I got a message that Spotif...

661 Views

0 replies

0 likes

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Solved!! Ready to cancel my subscription - Unable to sync music from home computer to Evo

I have only been able to sync music to my phone a few times. I now have music pending and nothing is syncing to my phone. I bought an Sd card for more storage ,as that was the problem at first. It is very frustrating that I am paying for a service bu...

Casual Listener

I have only been able to sync music to my phone a few times. I now have music pending and nothing is syncing to my phone. I bought an Sd card for more storage ,as that was the problem at first. It is...

Ang6107

Casual Listener

1607 Views

3 replies

0 likes

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Spotify on PC doesnt find my Android

Hello. When i try to sync my phone on the computer with spotify, spotify cant find my phone. Its an LG Optimus 3D FYI.Now, im not trying to sync my playlists, but my local files. I have the latest version, my PC is on a Wire and my phone is on Wirele...

Newbie

Hello.   When i try to sync my phone on the computer with spotify, spotify cant find my phone. Its an LG Optimus 3D FYI. Now, im not trying to sync my playlists, but my local files. I have ...

Goodman

Spotify Legend

2527 Views

7 replies

0 likes

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Spotify won't stream to Last.FM

Hi, I have installed Spotify on my new Samsung Galaxy S3 and my question is now why it won't stream to my Last.Fm page? It keeps saying that 'authentication failed' because of wrong username or password but I have checked and edited it 10 times now a...

Casual Listener

Hi,   I have installed Spotify on my new Samsung Galaxy S3 and my question is now why it won't stream to my Last.Fm page? It keeps saying that 'authentication failed' because of wrong user...

licenced

Community Legend

793 Views

2 replies

0 likes

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no sound at all for my htc hero s

Hi everyone, Just having some poblems with spotify...ive installed, removed, reinstalled, changed my streaming use extreme actually i tried all three settings.... ive taken out the battery and it doesnt matter if its the first song or not i have abso...

Casual Listener

Hi everyone, Just having some poblems with spotify...ive installed, removed, reinstalled, changed my streaming use extreme actually i tried all three settings.... ive taken out the battery and it d...

solarryis

Casual Listener

869 Views

2 replies

0 likes

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android (samsung galaxy siii) won't go past login screen

Hi, I am a spotify premium user and I uninstalled spotify on my android as it was permanently offline. when i reinstalled i can't login at all. I have searched for fixes and have tried checking for a space after my user name (there isn't one) and dow...

Casual Listener

Hi,   I am a spotify premium user and I uninstalled spotify on my android as it was permanently offline. when i reinstalled i can't login at all.   I have searched for fixes and&nbs...

David

Spotify Legend

3897 Views

9 replies

0 likes

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The Android app is TERRIBLE!!!

Dear Spotify staff, I hope you noticed, but the Android app is extremely buggy and terrible in terms of settings and such, the iPhone app seems to be way better... My question is; can we see a update in the near future that solves all these bugs and ...

Regular

Dear Spotify staff,   I hope you noticed, but the Android app is extremely buggy and terrible in terms of settings and such, the iPhone app seems to be way better...   My question is; c...

neo-x

Community Legend

1717 Views

3 replies

3 likes

  • 1717 Views
  • 3 replies
  • 3 likes