Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
212052 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
563204 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
464654 Views
577 replies
39 likes
New Galaxy S3 user in the UK, longtime Premium subscriber. Installed Spotify, generally all is working ok except that every time I launch the Inbox the app crashes immediately. Un installed and reinstalled twice to no avail. Any ideas?
New Galaxy S3 user in the UK, longtime Premium subscriber. Installed Spotify, generally all is working ok except that every time I launch the Inbox the app crashes immediately. Un installed and reins...
Community Legend
539 Views
1 replies
0 likes
Newbie
728 Views
4 replies
0 likes
Surely this feature cannot be absent from Spotify by now? I'm paying premium obviously, and I just switched from Grooveshark, which basically allows me to save song by song and sort by title, artist, what have you, album, but Spotify... all I can do ...
Surely this feature cannot be absent from Spotify by now? I'm paying premium obviously, and I just switched from Grooveshark, which basically allows me to save song by song and sort by title, a...
Not applicable
896 Views
3 replies
0 likes
Can I delete a music list that i created. And how do I delet it ???
Can I delete a music list that i created. And how do I delet it ???
Community Legend
381 Views
1 replies
0 likes
Paid for Spotify Premium, downloaded Android app, when I open it it says my "Free Trial has ended." Have tried reinstalling the app, rebooting, changing wireless networks, nothing works - still can't use Spotify Premium on my phone after paying for i...
Paid for Spotify Premium, downloaded Android app, when I open it it says my "Free Trial has ended." Have tried reinstalling the app, rebooting, changing wireless networks, nothing works - still can't...
Spotify
768 Views
1 replies
0 likes
I appreciate that this might not be the right category for the issue, but it is hard to tell, and apologies if it is the wrong category. I have a premium account. I use Spotify in three ways. Streaming over my Squeezebox Server, running directly over...
I appreciate that this might not be the right category for the issue, but it is hard to tell, and apologies if it is the wrong category. I have a premium account. I use Spotify in three wa...
Community Legend
1643 Views
8 replies
0 likes
Hi everyone! Im using spotify on my galaxy s2. It's been working good until a couple of months ago when my local files stopped working (spotify crashed when trying to play them). Now they all just show up grey in my playlists and i am not able to syn...
Hi everyone! Im using spotify on my galaxy s2. It's been working good until a couple of months ago when my local files stopped working (spotify crashed when trying to play them). Now they ...
Newbie
3155 Views
3 replies
0 likes
Few questions I've had from the mobile radio. I have an unlimited account, not a Premium account, will my mobile radio have ads? I created a new station, and the song it played next was just, way wrong, so I gave it a thumbs down and it told me I onl...
Few questions I've had from the mobile radio. I have an unlimited account, not a Premium account, will my mobile radio have ads? I created a new station, and the song it played ...
Regular
816 Views
2 replies
0 likes
I need to sideload it to my kindle fire. Thanks!
I need to sideload it to my kindle fire. Thanks!
Community Legend
1620 Views
2 replies
0 likes
I've installed Spotify using Google Play. The installation completes, but I can't open Spotify. All I see is a white screen and it never opens the app. Any ideas what's happening & how to fix it?
I've installed Spotify using Google Play. The installation completes, but I can't open Spotify. All I see is a white screen and it never opens the app. Any ideas what's happening &a...
Community Legend
838 Views
1 replies
0 likes
Is Spotify supported on a Samsung Galaxy Tab using Android 4.0? If so what type of Spotify-account is required?
Is Spotify supported on a Samsung Galaxy Tab using Android 4.0? If so what type of Spotify-account is required?
Community Legend
5164 Views
1 replies
0 likes
I have not seen any truly helpful responses to the deleting offline playlists thread. Any reason why? I mean, a simple "we don't care and are too big to fail" is okay with me.
I have not seen any truly helpful responses to the deleting offline playlists thread. Any reason why? I mean, a simple "we don't care and are too big to fail" is okay with me.
Community Legend
594 Views
3 replies
0 likes
Hello folks. I cant seem to fix this. Uninstalled the app, changed wifi-routers, cleared cashe, installed the beta, All login info is correct, premium subscriber. I must say, for a multimilion company, you shure dont have your own software working. I...
Hello folks. I cant seem to fix this. Uninstalled the app, changed wifi-routers, cleared cashe, installed the beta, All login info is correct, premium subscriber. I must say, for a...
Community Legend
2183 Views
5 replies
0 likes
Hello, I do not know if I'm right here, but I tried for weeks now for my songs on the phone to listen to offline. Everything I've read so far, I've tried to implement, but nothing could help me. Now I have downloaded a new phone (5gb free storage + 1...
Hello, I do not know if I'm right here, but I tried for weeks now for my songs on the phone to listen to offline. Everything I've read so far, I've tried to implement, but nothing could help me. ...
Community Legend
1897 Views
1 replies
0 likes
Spotify won´t sync all of my songs, it won´t sync all of my local files either. My mobile is connected to the same network as my computer btw.
Spotify won´t sync all of my songs, it won´t sync all of my local files either. My mobile is connected to the same network as my computer btw.
Community Legend
737 Views
3 replies
0 likes
Hi I was watching the "What is new in Android" session from Google I/O 2012 ( http://www.youtube.com/watch?v=Yc8YrVc47TI&feature=g-vrec ). There was a screenshot of the new Spotify version with a better notification. This is the screenshot: I can't f...
Hi I was watching the "What is new in Android" session from Google I/O 2012 ( http://www.youtube.com/watch?v=Yc8YrVc47TI&feature=g-vrec ). There was a screenshot of the new Spotif...
Gig Goer
2184 Views
6 replies
1 likes
Casual Listener
837 Views
2 replies
0 likes
Hi, just loaded the app but the search does not return anything. This is on a HTC sensation on android 4. The only search that works is voice.
Hi, just loaded the app but the search does not return anything. This is on a HTC sensation on android 4. The only search that works is voice.
Spotify
5423 Views
13 replies
0 likes
I have an HTC sensation 4G on Tmobile with the newest release of official firmware. I can not get the lock screen player to work on my android phone. I have power amp on the same phone, and whenever I have something playing, pressing the top screen w...
I have an HTC sensation 4G on Tmobile with the newest release of official firmware. I can not get the lock screen player to work on my android phone. I have power amp on the same phone, and whenever ...
Casual Listener
1959 Views
2 replies
0 likes
The playlists between my desktop and Android Spotify aren't syncing since applying the latest Android update. I create a playlist in the desktop and it doesn't update on the phone and also create a playlist on the phone and it doesn't update on the d...
The playlists between my desktop and Android Spotify aren't syncing since applying the latest Android update. I create a playlist in the desktop and it doesn't update on the phone and also create a p...
Spotify Legend
9700 Views
7 replies
2 likes
