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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386722 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8030 Views

0 replies

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instantly crashes after login

hi! I am currently on a samsung galaxy note, how ever ive had the same problems with my htc desire hd and sensation. The app crashes after the update. Every time. Ive tried all the steps here in the forum. I also tried formating the sd card and tried...

Visitor

hi! I am currently on a samsung galaxy note, how ever ive had the same problems with my htc desire hd and sensation. The app crashes after the update. Every time. Ive tried all the steps here in th...

Richard

Community Legend

644 Views

3 replies

0 likes

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i paid for unlimited and was charged the 4.99 still cant play tracks a week later

every time i log in everything is available, the only thing is everything is in light grey and says track not available. I have tried everything including reinstalling and the problem is still there. i sent out two emails to spotify for help last wee...

Casual Listener

every time i log in everything is available, the only thing is everything is in light grey and says track not available. I have tried everything including reinstalling and the problem is still there....

meahtenoha

Spotify

538 Views

5 replies

0 likes

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error 403

I tried to download Spotify free, but still got the message error 403. Therefore I shut down Wifi (was recommended), but that didn't help either, error 923. What can I do to install Spotify on my mobile? Hannes

Casual Listener

I tried to download Spotify free, but still got the message error 403. Therefore I shut down Wifi (was recommended), but that didn't help either, error 923. What can I do to install Spotify on my m...

DvdBerg

Casual Listener

3041 Views

10 replies

0 likes

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Not all songs available

Just curious as to why I'm not able to play all the songs in my playlist on my phone?

Newbie

Just curious as to why I'm not able to play all the songs in my playlist on my phone?

apgoldst

Regular

426 Views

1 replies

0 likes

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Solved!! Missing randomize, back and forward controls

Hi, since last update of spotify I'm missing the option to put a playlist in random, and the forward / back-buttons in my HTC Sensation S running android 4.0.4. I must say i hate to have lost those options, when in a car driving alone you want to put...

Casual Listener

Hi, since last update of spotify I'm missing the option to put a playlist in random, and the forward / back-buttons in my HTC Sensation S running android 4.0.4.   I must say i hate to have...

Tanween

Casual Listener

681 Views

2 replies

0 likes

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Solved!! listening to radio broadcast on android device

Apologies if this has been asked previously: I know I can listen to radio using desktop version of Spotify. Question is: how do I listen to / see the radio station listings while using my Android phone. All I seem to be able to do with the device is ...

Newbie

Apologies if this has been asked previously:  I know I can listen to radio using desktop version of Spotify.  Question is:  how do I listen to / see the radio station listings while us...

licenced

Community Legend

974 Views

5 replies

0 likes

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spotify not working in samsung galaxy s3

Hi, Spotify is not working in my new phone. When I dowload the playlist and try to play the song it simply says: Song not available. I really don't know what I am doing wrong, tried downloading again and again. Please help!

Newbie

Hi,   Spotify is not working in my new phone. When I dowload the playlist  and try to play the song it simply says: Song not available. I really don't know what I am doing wrong, tr...

licenced

Community Legend

1199 Views

1 replies

0 likes

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HTC one V compatible with spotify?

Is the HTC One V compatible with spotify when using a SDHC 16GB card?

Newbie

Is the HTC One V compatible with spotify when using a SDHC 16GB card?

766 Views

0 replies

0 likes

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i need help please! so frustrated!

ok so im connected to the same network and my phone is too, i have the spotify app on my phone, and i have the desktop app on my computer, i have subscribed to the premium subscription, my computer can download offline playlists but my phone cant. i ...

Newbie

ok so im connected to the same network and my phone is too, i have the spotify app on my phone, and i have the desktop app on my computer, i have subscribed to the premium subscription, my computer c...

294 Views

0 replies

0 likes

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proportion of songs available in 'extreme' quality

hi all i've searched many forums and websites for the answer to this but nobody seems to know. please can somebody help me clarify - no speculation here, i need a definite answer - what fraction of the songs currently on the spotify library are avail...

Casual Listener

hi all   i've searched many forums and websites for the answer to this but nobody seems to know. please can somebody help me clarify - no speculation here, i need a definite answer - what fr...

egerton

Casual Listener

3512 Views

9 replies

0 likes

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Your lack of Android attention is causing me to cancel my subscription.

The Android app was in a sorry state for a long time, until I discovered the beta that was available. Downloaded that, and while it was marginally better it still had its bugs and crashed from time to time. I thought that was over with the "official"...

Music Fan

The Android app was in a sorry state for a long time, until I discovered the beta that was available. Downloaded that, and while it was marginally better it still had its bugs and crashed from time t...

reks

Music Fan

644 Views

2 replies

1 likes

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This is getting embarassing..

How long has it been since the last update? We are still unable to do something as simple as save our freaking downloads to external SD. This should have been one of the FIRST things you should have got working since you are seriously limiting people...

Gig Goer

How long has it been since the last update?    We are still unable to do something as simple as save our freaking downloads to external SD. This should have been one of the FIRST things...

SteveBrammer

Community Legend

1914 Views

16 replies

3 likes

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Solved!! When will the spotify app be on the market for ICS users?

And how is this going to effected by JB? Also, where can I get the latest app for ICS? the one im running now wont save my downloaded playlists and makes me to redownload them again and again..

Regular

And how is this going to effected by JB?   Also, where can I get the latest app for ICS? the one im running now wont save my downloaded playlists and makes me to redownload them again and ag...

licenced

Community Legend

746 Views

4 replies

0 likes

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Search in the new client shows only five first results for artists and albums?

I must be missing something here?On the desktop client i can click to get next five artist results e.g. but on the mobile client i cant find the possibility.-Dennis

Newbie

I must be missing something here? On the desktop client i can click to get next five artist results e.g. but on the mobile client i cant find the possibility. -Dennis

Curious

Newbie

374 Views

2 replies

0 likes

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Bug: Mobile app allows last.fm username with spaces in it

After investigating why I constantly got "incorrect username/password" errors for last.fm, it turns out it's because the keyboard I use (swiftkey) inserts a space after the username, so my username is sent to last.fm like "username[SPACE]" instead of...

Music Fan

After investigating why I constantly got "incorrect username/password" errors for last.fm, it turns out it's because the keyboard I use (swiftkey) inserts a space after the username, so my username i...

reks

Music Fan

669 Views

2 replies

1 likes

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My playlist is not downloading.

Hello. Whenever I try to download my spotify playlist on android its not working. Its stays flat on 0 % and this is really frustrating. Does anyone found a fix on this yet?

Regular

Hello.   Whenever I try to download my spotify playlist on android its not working. Its stays flat on 0 % and this is really frustrating.  Does anyone found a fix on this yet?

mrs-speechless

Newbie

3987 Views

3 replies

1 likes

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Solved!! All songs in playlists missing

So i've got a HTC Desire S, running Android v.2.3.5. Up until a few weeks ago i was using the old spotify-app- with great success. Now, as the app has been updated, all the songs in my playlists are gone. This includes my own playlists and my starred...

Regular

So i've got a HTC Desire S, running Android v.2.3.5. Up until a few weeks ago i was using the old spotify-app- with great success. Now, as the app has been updated, all the songs in my playlists are ...

JACK_P

Casual Listener

3299 Views

8 replies

0 likes

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30 Tage testen

Hallo, ich habe mir das Spotify App für Android runtergeladen und die 48 Stunden zum testen haben auch einwandfrei funktioniert. Bei der App beschreibung steht allerdings, dass ich den Test auf 30 Tage verlängern könnte. Ich habe allerdings keine E-M...

Regular

Hallo,   ich habe mir das Spotify App für Android runtergeladen und die 48 Stunden zum testen haben auch einwandfrei funktioniert. Bei der App beschreibung steht allerdings, dass ich den Tes...

pantoffeltier

Regular

1135 Views

4 replies

0 likes

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How to sync JUST songs in playlist thats not in spotifys library??

I am not talking about offline mode. I want to syn just the songs in my playlists that spotify hasnt recognized in its own library. When you sync a playlist it dl's all songs..but i dont need to waste space with all songs b/c spotify already recogniz...

Newbie

I am not talking about offline mode. I want to syn just the songs in my playlists that spotify hasnt recognized in its own library. When you sync a playlist it dl's all songs..but i dont need to wast...

295 Views

0 replies

0 likes

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Tracks keep re-downloading

I have the latest android build and lately I have had and issue where the app seems to have gotten stuck downloading the same set of tracks at the end of my save playlist. Any help?

Casual Listener

I have the latest android build and lately I have had and issue where the app seems to have gotten stuck downloading the same set of tracks at the end of my save playlist. Any help?

258 Views

0 replies

0 likes

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