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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Bluetooth playback quality on Android

The sound quality of song playback through my bluetooth connected head unit in my car is very poor. Is there anyway of chaning this as it's spoiling my enjoyment of Spotify?

Newbie

The sound quality of song playback through my bluetooth connected head unit in my car is very poor. Is there anyway of chaning this as it's spoiling my enjoyment of Spotify?

user-removed

Not applicable

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2 replies

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search

I can't search at all. I get an x on the right not a seaeh icon. I can't search at all, frustrated. My wife can n we both have droids. I uninstalled n reinstalled. Mark cdcrtripod@yahoo.com

Casual Listener

I can't search at all. I get an x on the right not a seaeh icon. I can't search at all, frustrated. My wife can n we both have droids. I uninstalled n reinstalled. Mark cdcrtripod@yahoo.com

303 Views

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No audio on offline songs.

So, yesterday Spotify stoped using audio on the offline songs while the local songs still work (HTC WildFire S). Any idea why? I've tried to update the playlists through WIFi today, but still no audio.

Regular

So, yesterday Spotify stoped using audio on the offline songs while the local songs still work (HTC WildFire S). Any idea why? I've tried to update the playlists through WIFi today, but still no ...

ATLW

Regular

376 Views

1 replies

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samsung galaxy note

Hey.I have a problem with that I do not get to play songs on mobilne.and I have also not all the playlists on my mobile

Newbie

Hey. I have a problem with that I do not get to play songs on mobilne. and I have also not all the playlists on my mobile

licenced

Community Legend

696 Views

1 replies

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Sony Ericsson ARC

After I downloaded the new app theres` no sound. I checked that there is sound on my own music on the phone.

Newbie

After I downloaded the new app theres` no sound. I checked that there is sound on my own music on the phone.

licenced

Community Legend

291 Views

1 replies

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facebook user help

Need abit of support i have the samsung galaxy s3, i set up my spotify account but accidently set it up with my cousins facebook as he was logged in on my phone, i want to change it to my facebook but for some reason i cant figure out how to remove h...

Casual Listener

Need abit of support   i have the samsung galaxy s3, i set up my spotify account but accidently set it up with my cousins facebook as he was logged in on my phone, i want to change it to my ...

Stupify

Community Legend

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Galaxy S3 - New dongle - Spotify

Hi there, I wonder if the new dongle will work with offline playlists of Spotify. I want to listen music on my home stereo... not just on my computer or mobile computer. It just sounds better. Has anybody made any experience?

Casual Listener

Hi there,   I wonder if the new dongle will work with offline playlists of Spotify. I want to listen music on my home stereo... not just on my computer or mobile computer. It just sounds bet...

licenced

Community Legend

945 Views

4 replies

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Download abortet at 64% on huge Playlists

Hey guys, I have that annoying Bug tha i can't download real big playlists, with 200 Tracks e.g. Spotify downlods only 64% and then ist says "downloading.." but it doesn't download anymore. I can't push the download forward, becaus if I'm redownload ...

Casual Listener

Hey guys,   I have that annoying Bug tha i can't download real big playlists, with 200 Tracks e.g. Spotify downlods only 64% and then ist says "downloading.." but it doesn't download anymo...

licenced

Community Legend

312 Views

1 replies

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Display Scaling Android

I am using android car player. It is little bit weak to use Spotify, because display scaling only vertical. How can I get it scaling horizontal? Sorry my english, hope you understand what I mean.

Newbie

I am using android car player. It is little bit weak to use Spotify, because display scaling only vertical. How can I get it scaling horizontal? Sorry my english, hope you understand what I mean.

licenced

Community Legend

349 Views

1 replies

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Searching Problem.

Hello,I have Spotify Premium on my Droid Razr and it has worked really well until now. Every time I try to search, it will only list songs that I have in playlists instead of letting me search for anything new. I can type in the search box but nothin...

Newbie

Hello, I have Spotify Premium on my Droid Razr and it has worked really well until now. Every time I try to search, it will only list songs that I have in playlists instead of letting me search fo...

307 Views

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Keep the costumer satisfied!

Reading his forum / community i can't understand the crew of Spotify is not taking there costumers seriously, judging by the lack of responce of the crew / moderators on the mayor topics. Does it really has to come this far to leave Spotify by masses...

Gig Goer

Reading his forum / community i can't understand the crew of Spotify is not taking there costumers seriously, judging by the lack of responce of the crew / moderators on the mayor topics. Does it rea...

254 Views

0 replies

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Problem solved

Upgraded. Then started spotify and 2 secs after i got "black screen". Deleted all old lists of music except the stared. Reinstalled. Then it worked like it supposed. No black screens and no interrupts during play.

Newbie

Upgraded. Then started spotify and 2 secs after i got "black screen". Deleted all old lists of music except the stared. Reinstalled. Then it worked like it supposed. No black screens and no interrupt...

228 Views

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[SOLVED] Titles starred using the mobile version somehow don't show up in the desktop version.

Yo, imagine walking around with your smartphone and -SOMEHOW- come across a cool song, but since these ain't the 60ies anymore, neither the artist nor the name of the song are by any chance something you'll be able to remember, when you're home again...

Newbie

Yo,   imagine walking around with your smartphone and -SOMEHOW- come across a cool song, but since these ain't the 60ies anymore, neither the artist nor the name of the song are by any chanc...

189 Views

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How do I get spotify on 2 mobile devices?

Is there a way of getting spotify on my works mobile? I have spotify premium and have it on my laptop & HTC Sensation. Is there a multi instance setting where i can put spotify on my works phone?

Casual Listener

Is there a way of getting spotify on my works mobile? I have spotify premium and have it on my laptop & HTC Sensation. Is there a multi instance setting where i can put spotify on my works phon...

licenced

Community Legend

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is it me or...

...is there no skip button now to get to the next track or the ability to cycle through a track. I've never known an update that has totally taken away so,much functionality.

Regular

...is there no skip button now to get to the next track or the ability to cycle through a track. I've never known an update that has totally taken away so,much functionality.

cinematique

Regular

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I only use offline playlists on my phone, but still data usage.

I have a HTC One X and I use Spotify a lot. Every I travel about 3 hours with the train. And because I have only 1000 mb per month to use, I decided to use offline playlists I download on wifi in the morning or the evening before. Yesterday I saw I w...

Casual Listener

I have a HTC One X and I use Spotify a lot. Every I travel about 3 hours with the train. And because I have only 1000 mb per month to use, I decided to use offline playlists I download on wifi in the...

Beyond_Life

Casual Listener

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Playlist and local tracks

Hey, I've got a LOT of music stored on my SD-card in my phone, and I made a playlist on my pc. Why doesn't Spotify Mobile just take the local files instead of downloading all files in the playlist again?

Newbie

Hey,   I've got a LOT of music stored on my SD-card in my phone, and I made a playlist on my pc. Why doesn't Spotify Mobile just take the local files instead of downloading all files in the ...

licenced

Community Legend

353 Views

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Solved!! Is there a way to revert to the previous version of the Android App?

the newest version has three flaws: no exit option; 2 no landscape mode; no capacity to play music on the device I hope that Spotify fixes this, but in the mean time, any way to revert to previous version?

Casual Listener

 the newest version has three flaws: no exit option; 2 no landscape mode; no capacity to play music on the device  I hope that Spotify fixes this, but in the mean time, any way ...

bradavon

Roadie

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Solved!! How can I download sync tracks to my sd on new spotify app for andorid ICS

Hi, I don´t no how to sync music to the sd instead of the internal storage on my android ICS.The previous method doesn´t work on the new app version.Thanks!!

Casual Listener

Hi, I don´t no how to sync music to the sd instead of the internal storage on my android ICS. The previous method doesn´t work on the new app version. Thanks!!

kinpin69

Casual Listener

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