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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116043 Views

27 replies

4 likes

  • 116043 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233517 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233517 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593465 Views

79 replies

3 likes

  • 593465 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487132 Views

580 replies

42 likes

Account
Free
  • 487132 Views
  • 580 replies
  • 42 likes

Spotify needs a "offline only on 3G option"

When checking phone bills I just realised my son had gone well over his data limit (costing £10-£15 extra) this month by accidentally leaving spotify online. Both he and I have a spotify premium subscription and love the service, but also tend to rep...

Music Fan

When checking phone bills I just realised my son had gone well over his data limit (costing £10-£15 extra) this month by accidentally leaving spotify online. Both he and I have a spotify premium subs...

licenced

Community Legend

1413 Views

1 replies

2 likes

  • 1413 Views
  • 1 replies
  • 2 likes

Solved!! Playlists Grouped as "itunes"

For some reason a bunch of my playlists show up on my Android phone in an itunes subfolder. This is not a big deal but it's irritating. Does anybody know why they are grouped this way and can it be changed to just a regular list. They definitly are n...

Casual Listener

For some reason a bunch of my playlists show up on my Android phone in an itunes subfolder. This is not a big deal but it's irritating. Does anybody know why they are grouped this way and can it be c...

hbdaly

Casual Listener

770 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Spotify wont start on Android

When we try to open spotify, following message on display. " The program Spotify(prosess com.spotify.mobile.android.ui) has unexpected stopped. Try again" We have problems with: Samsung Galaxy S(Fastware: 2.3.3,model GT-I9000) HTC Sense and HTC Desir...

Newbie

When we try to open spotify, following message on display. " The program Spotify(prosess com.spotify.mobile.android.ui) has unexpected stopped. Try again" We have problems with: Samsung Galaxy S(Fa...

David

Spotify Legend

4943 Views

17 replies

0 likes

  • 4943 Views
  • 17 replies
  • 0 likes

Switching to iPhone?

I am curious to know how many Spotify users have switched or will switch to iPhone, solely for a working Spotify app?Could Spotify be conspiring with Apple to pull Android users away?

Roadie

I am curious to know how many Spotify users have switched or will switch to iPhone, solely for a working Spotify app? Could Spotify be conspiring with Apple to pull Android users away?

477 Views

0 replies

0 likes

  • 477 Views
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Spotify not syncing on android SGSII and SGSIII, generally unreliable nad not much value

I've been having this issue for months and I am pretty much at the end of my patience for this. At first I thought it might be just that my SGSII was very mature and running with loads of other services. But on getting a brand new SGSIII I downloaded...

Casual Listener

I've been having this issue for months and I am pretty much at the end of my patience for this.   At first I thought it might be just that my SGSII was very mature and running with loads of ...

Richard

Community Legend

541 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Samsung S3 - Can you stream music via AllShare Cast??

Hi everyone, I currently have an iphone that I am able to stream spotify wirelessly over the airplay network. I have just bought a Samsung S3 and wonder if you can do the same using AllShare cast. Does anyone know or are they currently running it? Th...

Newbie

Hi everyone,   I currently have an iphone that I am able to stream spotify wirelessly over the airplay network.   I have just bought a Samsung S3 and wonder if you can do the same u...

neo-x

Community Legend

3655 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Tracks wont continue playing

After I start a playlist the first song is played just fine, and then when the next one starts there is no sound. When I press the "current playing song" at the bottom of the screen it is showing the song playing (0:00 and ticking forward). If I clos...

Newbie

After I start a playlist the first song is played just fine, and then when the next one starts there is no sound. When I press the "current playing song" at the bottom of the screen it is showing the...

neo-x

Community Legend

649 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

new phone HTC One X says downloaded offline playlists but can not see or play tracks

I have upgraded my phone to HTC One X from HTC Desire. In talled Spotify app and synced offline play lists. But though it says they have been downloaded they don't seem to be available. I can't see the tracks... Please advise.

Newbie

I have upgraded my phone to HTC One X from HTC Desire. In talled Spotify app and synced offline play lists. But though it says they have been downloaded they don't seem to be available. I can't see...

neo-x

Community Legend

711 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Enormous CPU usage

I noticed that my battery was getting drained at a very high rate while using the ICS beta app on my Motorola Atrix with 2.3. CPU usage was 30-50%! Uninstalled and downloaded old Spotify app from play store, but Im still getting 30-50% CPU usage! Son...

Music Fan

I noticed that my battery was getting drained at a very high rate while using the ICS beta app on my Motorola Atrix with 2.3. CPU usage was 30-50%! Uninstalled and downloaded old Spotify app from pla...

neo-x

Community Legend

1307 Views

4 replies

2 likes

  • 1307 Views
  • 4 replies
  • 2 likes

Need some help with this new Android app. Why is it so bad compared to the old one?

All right. I have Premium and have been using an old (I guess) version on my Galaxy Nexus for a long time. Dark gray background, simple, list of songs, easy searching, switching, filtering, etc. I hadn't updated in a while as it was working great for...

Casual Listener

All right.  I have Premium and have been using an old (I guess) version on my Galaxy Nexus for a long time.  Dark gray background, simple, list of songs, easy searching, switching, filterin...

neo-x

Community Legend

792 Views

3 replies

1 likes

  • 792 Views
  • 3 replies
  • 1 likes

Need a deleted playlist recovered help!!

Help me please I've spend weeks creating a playlist called @butr Best Songs You Never Heard It's full of a lot of songs that haven't been released to Spotify that are on my hard drive. Please help me recover it. My Facebook user name is kami knake Th...

Regular

Help me please I've spend weeks creating a playlist called @butr Best Songs You Never Heard   It's full of a lot of songs that haven't been released to Spotify that are on my hard drive. &...

richie68

Casual Listener

1113 Views

6 replies

0 likes

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  • 6 replies
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my mobile wont sync offline playlists with my phone now that the app has changed. HELP

IT SAYS DOWNLOAD PLAYLISTON MY ANDROID ABOVE THE PLAYLIST.. WILL THIS COST MONEY? LIKE FROM MY ACCOUNT RATHER THAN MY WIFI? ON THE OLD APP MY PHONE USED TO AUTOMATICLY SYNC WITH MY LAPTOP EACH DAY.. NOW IT DOSENT THIS SUCKS MEGA, AND I DONT KNOW WHAT...

Newbie

  IT SAYS DOWNLOAD PLAYLISTON MY ANDROID ABOVE THE PLAYLIST.. WILL THIS COST MONEY? LIKE FROM MY ACCOUNT RATHER THAN MY WIFI?   ON THE OLD APP MY PHONE USED TO AUTOMATICLY SYNC WITH M...

neo-x

Community Legend

700 Views

3 replies

0 likes

  • 700 Views
  • 3 replies
  • 0 likes

Shuffle

Why does not shuffle works if you have two different phones?

Visitor

Why does not shuffle works if you have two different phones?

nobbynator

Newbie

782 Views

3 replies

0 likes

  • 782 Views
  • 3 replies
  • 0 likes

Problem syncing some play list for offline listening

Having a problem for some of the new play list that a make available for offline. For example if I make a play list available for offline at night the next morning it will be gone and I will have to do it again. And it will stay for about four to fiv...

Newbie

Having a problem for some of the new play list that a make available for offline. For example if I make a play list available for offline at night the next morning it will be gone and I will have to ...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

why offline mode on mobile does not work offline

I am a fitness instructor, and I purchased the premium membership because it presummed of being available offline, ends up that i get it on my mobile device, and I cant listen to my playlists offline because spotify requires me to login, and if there...

Newbie

I am a fitness instructor, and I purchased the premium membership because it presummed of being available offline, ends up that i get it on my mobile device, and I cant listen to my playlists offline...

user-removed

Not applicable

563 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Unable to unstar tracks

On my HTC Evo Design 4G (Sprint) with Android 3.14.651.0.710 RD, using the Preview release channel, I am unable to unstar a song from my device. Here is the procedure to reproduce: Open your Starred playlist. Press the right side of an entry to show ...

Regular

On my HTC Evo Design 4G (Sprint) with Android 3.14.651.0.710 RD, using the Preview release channel, I am unable to unstar a song from my device. Here is the procedure to reproduce:   Open ...

David

Spotify Legend

2948 Views

1 replies

0 likes

  • 2948 Views
  • 1 replies
  • 0 likes

No option to sync offline songs on Android

Hi all, Got a problem. I'm a Spotify Premium user, and Id like to Sync all my playlists into offline mode on my phone - rather than having to download them or stream, and use up all my monthly mb dowload tariff. Problem is, there is no option to do t...

Casual Listener

Hi all,   Got a problem. I'm a Spotify Premium user, and Id like to Sync all my playlists into offline mode on my phone - rather than having to download them or stream, and use up all my mon...

licenced

Community Legend

925 Views

3 replies

0 likes

  • 925 Views
  • 3 replies
  • 0 likes

Can't Sync All My songs

It says I am using about 10.5 gb of all my music when I open my phone under Devices, but I have no playlists downloaded on my phone. It says offline can have up to 3,333 songs offline, but I have less than 1000 songs and I can't fit everything on my ...

Newbie

It says I am using about 10.5 gb of all my music when I open my phone under Devices, but I have no playlists downloaded on my phone. It says offline can have up to 3,333 songs offline, but I have les...

563 Views

0 replies

1 likes

  • 563 Views
  • 0 replies
  • 1 likes

Track unavailable error

I am trying to sync several local files to my Adroid phone (HTC Desire S), but it constantly says "The track isnot available", despite the fact that Spotify tracks still sync to the phone, any help?

Casual Listener

I am trying to sync several local files to my Adroid phone (HTC Desire S), but it constantly says "The track isnot available", despite the fact that Spotify tracks still sync to the phone, any help?

David

Spotify Legend

822 Views

3 replies

0 likes

  • 822 Views
  • 3 replies
  • 0 likes

Bug Report: Android Beta deleted downloaded content

I've been using the new Android 4 Beta for a while now and I have to say that it's *MASSIVELY* better than the original Android app. Thankyou for sorting out the UI, it's a pleasure to use. However this morning for the first time ever I've experience...

Casual Listener

I've been using the new Android 4 Beta for a while now and I have to say that it's *MASSIVELY* better than the original Android app. Thankyou for sorting out the UI, it's a pleasure to use.   ...

sweek

Casual Listener

3183 Views

9 replies

1 likes

  • 3183 Views
  • 9 replies
  • 1 likes