Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375399 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
When i try downloading my playlist it nevers download. Does anyone know why?
When i try downloading my playlist it nevers download. Does anyone know why? 😕
Spotify
2256 Views
4 replies
0 likes
So I have SGS2 and I have problem with spotify. When I play a song and it is in the end, it doesnt change to next song, the timer just keeps going on for few seconds. I have tried reinstalling but doesnt change anything.
So I have SGS2 and I have problem with spotify. When I play a song and it is in the end, it doesnt change to next song, the timer just keeps going on for few seconds. I have tried reinstalling but do...
Newbie
1232 Views
3 replies
1 likes
I downloaded spotify on my Motorola Electrify and it used to work, but now with the latest version it crashes before it can open. Any ideas?
I downloaded spotify on my Motorola Electrify and it used to work, but now with the latest version it crashes before it can open. Any ideas?
Community Legend
238 Views
1 replies
0 likes
Whenever I try to play one playlist in particular that I synced from local files, It will begin the song but crash immediately. I synced another playlist the same way before from local files and I have no problems at all. This is very confusing. The ...
Whenever I try to play one playlist in particular that I synced from local files, It will begin the song but crash immediately. I synced another playlist the same way before from local files and I ha...
Community Legend
506 Views
3 replies
0 likes
Just updated to new app now i cant play anything. Its like the volume is turned down as the playing slider is moving. Was working fine earlier with old app. Have tried to uninstall and reinstall but still no joy. Can anyone help
Just updated to new app now i cant play anything. Its like the volume is turned down as the playing slider is moving. Was working fine earlier with old app. Have tried to uninstall and rein...
Community Legend
6082 Views
9 replies
0 likes
I just resubbed my account today but after trying to get back on my mobile spotify every playlist is no greyed out saying track not available. Even if I go to Whats New, all the tracks are greyed out and are not able to be played. What do I do? Galax...
I just resubbed my account today but after trying to get back on my mobile spotify every playlist is no greyed out saying track not available. Even if I go to Whats New, all the tracks are greyed out...
Casual Listener
652 Views
3 replies
0 likes
I have the Premium version so I dont know why its not playing any songs. Two days ago, I put it on offline mode and ever since it won't play anything, even when its not in offline mode. Very frustrating.
I have the Premium version so I dont know why its not playing any songs. Two days ago, I put it on offline mode and ever since it won't play anything, even when its not in offline mode. Very frustrat...
Spotify
505 Views
1 replies
0 likes
I just started my 30 day trial of Spotify and It's not letting me play any tracks on my android powered phone, help!
I just started my 30 day trial of Spotify and It's not letting me play any tracks on my android powered phone, help!
Community Legend
946 Views
3 replies
0 likes
Can someone please tell me if there are an shuffle function on the Spotify app on Android and how I can find it? I will be really thankful!
Can someone please tell me if there are an shuffle function on the Spotify app on Android and how I can find it? I will be really thankful!
Casual Listener
963 Views
4 replies
0 likes
Hi. Im having some problems with my galaxy s3 as spotify just randomly mutes songs, can happen right in the middle of songs or the beginning. tried reinstalling spotify, my whole phone etc, still the same problem. if i switch to a new song it starts ...
Hi. Im having some problems with my galaxy s3 as spotify just randomly mutes songs, can happen right in the middle of songs or the beginning. tried reinstalling spotify, my whole phone etc, still the...
Newbie
3308 Views
6 replies
0 likes
I have an HTC Evo 3D with the latest Spotify app version. I moved the physical music files for Ingrid Michealson's new album "Human Again" (currently not released on Spotify for streaming) to my SD card, hoping that I could create a playlist from my ...
I have an HTC Evo 3D with the latest Spotify app version. I moved the physical music files for Ingrid Michealson's new album "Human Again" (currently not released on Spotify for streaming) to my SD c...
Community Legend
460 Views
1 replies
0 likes
Okay, so, first, my issues with the app were: after downloading a playlist, some time later when trying to play it offline it suddenly appeared as not downloaded (very frustrating) local files not synching tracks not showing up in app general frustra...
Okay, so, first, my issues with the app were: after downloading a playlist, some time later when trying to play it offline it suddenly appeared as not downloaded (very frustrating) loc...
337 Views
0 replies
0 likes
Somebody else is logging im to my spotify-account with his facebook-account. I registered with my e-mail. How can I change to my own facebook? I have another persons name and picture. I even have his friends on my list. If I log in with my own facebo...
Somebody else is logging im to my spotify-account with his facebook-account. I registered with my e-mail. How can I change to my own facebook? I have another persons name and picture. I even have his...
Spotify
343 Views
1 replies
0 likes
FAQ says: You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device.Make a playlist on your computer containing music from your Local music filesConnect your computer and phone to the same WiFi networkOpen Spot...
FAQ says: You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device. Make a playlist on your computer containing music from your Local music files ...
Casual Listener
3608 Views
1 replies
0 likes
Well, I downloaded the app today (I have Sprint's Nexus) and for the first time it worked well. But then when I got out of work, I tried to stream it through my car but it kept loading. And loading. And still loading. I thought it was a connection pr...
Well, I downloaded the app today (I have Sprint's Nexus) and for the first time it worked well. But then when I got out of work, I tried to stream it through my car but it kept loading. And loading. ...
327 Views
0 replies
0 likes
Anyone not getting list synced and not getting search to work on their android devices ? works fine on my computer on the same internet connection ... and yes I have a premium subscription...
Anyone not getting list synced and not getting search to work on their android devices ? works fine on my computer on the same internet connection ... and yes I have a premium subscription...  ...
Casual Listener
1563 Views
8 replies
0 likes
So yeah On my desktop I have everything and all my tracks, But on my Android I have 7 Tracks per playlist and starred, where i had 44 on my main playlist and 58 on my starred list... Anyone else having this problem and could help sorting it out ? ple...
So yeah On my desktop I have everything and all my tracks, But on my Android I have 7 Tracks per playlist and starred, where i had 44 on my main playlist and 58 on my starred list... Anyone else havi...
Music Fan
475 Views
1 replies
0 likes
hi! I am currently on a samsung galaxy note, how ever ive had the same problems with my htc desire hd and sensation. The app crashes after the update. Every time. Ive tried all the steps here in the forum. I also tried formating the sd card and tried...
hi! I am currently on a samsung galaxy note, how ever ive had the same problems with my htc desire hd and sensation. The app crashes after the update. Every time. Ive tried all the steps here in th...
Community Legend
630 Views
3 replies
0 likes
every time i log in everything is available, the only thing is everything is in light grey and says track not available. I have tried everything including reinstalling and the problem is still there. i sent out two emails to spotify for help last wee...
every time i log in everything is available, the only thing is everything is in light grey and says track not available. I have tried everything including reinstalling and the problem is still there....
Spotify
522 Views
5 replies
0 likes
I tried to download Spotify free, but still got the message error 403. Therefore I shut down Wifi (was recommended), but that didn't help either, error 923. What can I do to install Spotify on my mobile? Hannes
I tried to download Spotify free, but still got the message error 403. Therefore I shut down Wifi (was recommended), but that didn't help either, error 923. What can I do to install Spotify on my m...
Casual Listener
2995 Views
10 replies
0 likes
