Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387266 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Before the new version of Spotify was released, I could start downloading a playlist and then cancel it, and yet be able to listen to the ones that finished, in offline mode.Now when I choose to cancel downloading a list, all the green icons disappea...
Before the new version of Spotify was released, I could start downloading a playlist and then cancel it, and yet be able to listen to the ones that finished, in offline mode. Now when I choose to ca...
348 Views
0 replies
0 likes
Does the playlist get downloaded AGAIN to the phone? Or does Spotify copy tracks over wifi network?
Does the playlist get downloaded AGAIN to the phone? Or does Spotify copy tracks over wifi network?
Regular
456 Views
5 replies
0 likes
Hello! I have one problem I want to safe Spotify data on my external_sd I have read other articles but they do not help me because when I go to More->Settings there is no Clear saved data? And when I logged out and press the menu button there come no...
Hello! I have one problem I want to safe Spotify data on my external_sd I have read other articles but they do not help me because when I go to More->Settings there is no Clear sav...
Community Legend
413 Views
1 replies
0 likes
Resync every time I buy spotify card, or "unsync" playlist from mobile even though the files are on SD card already, they need to be re-downloaded every time ? This takes time, connection and is annoying. Y u do this ?
Resync every time I buy spotify card, or "unsync" playlist from mobile even though the files are on SD card already, they need to be re-downloaded every time ? This takes time, connection and is ...
432 Views
0 replies
0 likes
When i try downloading my playlist it nevers download. Does anyone know why?
When i try downloading my playlist it nevers download. Does anyone know why? 😕
Spotify
2281 Views
4 replies
0 likes
So I have SGS2 and I have problem with spotify. When I play a song and it is in the end, it doesnt change to next song, the timer just keeps going on for few seconds. I have tried reinstalling but doesnt change anything.
So I have SGS2 and I have problem with spotify. When I play a song and it is in the end, it doesnt change to next song, the timer just keeps going on for few seconds. I have tried reinstalling but do...
Newbie
1260 Views
3 replies
1 likes
I downloaded spotify on my Motorola Electrify and it used to work, but now with the latest version it crashes before it can open. Any ideas?
I downloaded spotify on my Motorola Electrify and it used to work, but now with the latest version it crashes before it can open. Any ideas?
Community Legend
261 Views
1 replies
0 likes
Whenever I try to play one playlist in particular that I synced from local files, It will begin the song but crash immediately. I synced another playlist the same way before from local files and I have no problems at all. This is very confusing. The ...
Whenever I try to play one playlist in particular that I synced from local files, It will begin the song but crash immediately. I synced another playlist the same way before from local files and I ha...
Community Legend
526 Views
3 replies
0 likes
Just updated to new app now i cant play anything. Its like the volume is turned down as the playing slider is moving. Was working fine earlier with old app. Have tried to uninstall and reinstall but still no joy. Can anyone help
Just updated to new app now i cant play anything. Its like the volume is turned down as the playing slider is moving. Was working fine earlier with old app. Have tried to uninstall and rein...
Community Legend
6134 Views
9 replies
0 likes
I just resubbed my account today but after trying to get back on my mobile spotify every playlist is no greyed out saying track not available. Even if I go to Whats New, all the tracks are greyed out and are not able to be played. What do I do? Galax...
I just resubbed my account today but after trying to get back on my mobile spotify every playlist is no greyed out saying track not available. Even if I go to Whats New, all the tracks are greyed out...
Casual Listener
668 Views
3 replies
0 likes
I have the Premium version so I dont know why its not playing any songs. Two days ago, I put it on offline mode and ever since it won't play anything, even when its not in offline mode. Very frustrating.
I have the Premium version so I dont know why its not playing any songs. Two days ago, I put it on offline mode and ever since it won't play anything, even when its not in offline mode. Very frustrat...
Spotify
510 Views
1 replies
0 likes
I just started my 30 day trial of Spotify and It's not letting me play any tracks on my android powered phone, help!
I just started my 30 day trial of Spotify and It's not letting me play any tracks on my android powered phone, help!
Community Legend
954 Views
3 replies
0 likes
Can someone please tell me if there are an shuffle function on the Spotify app on Android and how I can find it? I will be really thankful!
Can someone please tell me if there are an shuffle function on the Spotify app on Android and how I can find it? I will be really thankful!
Casual Listener
977 Views
4 replies
0 likes
Hi. Im having some problems with my galaxy s3 as spotify just randomly mutes songs, can happen right in the middle of songs or the beginning. tried reinstalling spotify, my whole phone etc, still the same problem. if i switch to a new song it starts ...
Hi. Im having some problems with my galaxy s3 as spotify just randomly mutes songs, can happen right in the middle of songs or the beginning. tried reinstalling spotify, my whole phone etc, still the...
Newbie
3331 Views
6 replies
0 likes
I have an HTC Evo 3D with the latest Spotify app version. I moved the physical music files for Ingrid Michealson's new album "Human Again" (currently not released on Spotify for streaming) to my SD card, hoping that I could create a playlist from my ...
I have an HTC Evo 3D with the latest Spotify app version. I moved the physical music files for Ingrid Michealson's new album "Human Again" (currently not released on Spotify for streaming) to my SD c...
Community Legend
470 Views
1 replies
0 likes
Okay, so, first, my issues with the app were: after downloading a playlist, some time later when trying to play it offline it suddenly appeared as not downloaded (very frustrating) local files not synching tracks not showing up in app general frustra...
Okay, so, first, my issues with the app were: after downloading a playlist, some time later when trying to play it offline it suddenly appeared as not downloaded (very frustrating) loc...
341 Views
0 replies
0 likes
Somebody else is logging im to my spotify-account with his facebook-account. I registered with my e-mail. How can I change to my own facebook? I have another persons name and picture. I even have his friends on my list. If I log in with my own facebo...
Somebody else is logging im to my spotify-account with his facebook-account. I registered with my e-mail. How can I change to my own facebook? I have another persons name and picture. I even have his...
Spotify
354 Views
1 replies
0 likes
FAQ says: You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device.Make a playlist on your computer containing music from your Local music filesConnect your computer and phone to the same WiFi networkOpen Spot...
FAQ says: You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device. Make a playlist on your computer containing music from your Local music files ...
Casual Listener
3613 Views
1 replies
0 likes
Well, I downloaded the app today (I have Sprint's Nexus) and for the first time it worked well. But then when I got out of work, I tried to stream it through my car but it kept loading. And loading. And still loading. I thought it was a connection pr...
Well, I downloaded the app today (I have Sprint's Nexus) and for the first time it worked well. But then when I got out of work, I tried to stream it through my car but it kept loading. And loading. ...
331 Views
0 replies
0 likes
Anyone not getting list synced and not getting search to work on their android devices ? works fine on my computer on the same internet connection ... and yes I have a premium subscription...
Anyone not getting list synced and not getting search to work on their android devices ? works fine on my computer on the same internet connection ... and yes I have a premium subscription...  ...
Casual Listener
1581 Views
8 replies
0 likes
