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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396493 Views

547 replies

35 likes

Account
Free
  • 396493 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8467 Views

0 replies

7 likes

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Question about offline playlists.

Does the playlist get downloaded AGAIN to the phone? Or does Spotify copy tracks over wifi network?

Regular

Does the playlist get downloaded AGAIN to the phone? Or does Spotify copy tracks over wifi network?

Deep

Regular

476 Views

5 replies

0 likes

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  • 5 replies
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Offline-Playlist on external_sd no settings with Clear saved data?!

Hello! I have one problem I want to safe Spotify data on my external_sd I have read other articles but they do not help me because when I go to More->Settings there is no Clear saved data? And when I logged out and press the menu button there come no...

Regular

Hello!   I have one problem I want to safe Spotify data on my external_sd I have read other articles but they do not help me because when I go to More->Settings there is no Clear sav...

licenced

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
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Resync ?

Resync every time I buy spotify card, or "unsync" playlist from mobile even though the files are on SD card already, they need to be re-downloaded every time ? This takes time, connection and is annoying. Y u do this ?

Music Fan

Resync every time I buy spotify card, or "unsync" playlist from mobile even though the files are on SD card already, they need to be re-downloaded every time ? This takes time, connection and is ...

437 Views

0 replies

0 likes

  • 437 Views
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Playlist not downloading

When i try downloading my playlist it nevers download. Does anyone know why?

Newbie

When i try downloading my playlist it nevers download. Does anyone know why? 😕

meahtenoha

Spotify

2295 Views

4 replies

0 likes

  • 2295 Views
  • 4 replies
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Spotify not changing to next song

So I have SGS2 and I have problem with spotify. When I play a song and it is in the end, it doesnt change to next song, the timer just keeps going on for few seconds. I have tried reinstalling but doesnt change anything.

Newbie

So I have SGS2 and I have problem with spotify. When I play a song and it is in the end, it doesnt change to next song, the timer just keeps going on for few seconds. I have tried reinstalling but do...

tresputas

Newbie

1280 Views

3 replies

1 likes

  • 1280 Views
  • 3 replies
  • 1 likes

Help!

I downloaded spotify on my Motorola Electrify and it used to work, but now with the latest version it crashes before it can open. Any ideas?

Newbie

I downloaded spotify on my Motorola Electrify and it used to work, but now with the latest version it crashes before it can open. Any ideas?

licenced

Community Legend

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
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Particular Synced Playlist will not play in Android App

Whenever I try to play one playlist in particular that I synced from local files, It will begin the song but crash immediately. I synced another playlist the same way before from local files and I have no problems at all. This is very confusing. The ...

Regular

Whenever I try to play one playlist in particular that I synced from local files, It will begin the song but crash immediately. I synced another playlist the same way before from local files and I ha...

licenced

Community Legend

534 Views

3 replies

0 likes

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  • 3 replies
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No Sound

Just updated to new app now i cant play anything. Its like the volume is turned down as the playing slider is moving. Was working fine earlier with old app. Have tried to uninstall and reinstall but still no joy. Can anyone help

Casual Listener

Just updated to new app now i cant play anything. Its like the volume is turned down as the playing slider is moving. Was working fine earlier with old app. Have tried to uninstall and rein...

licenced

Community Legend

6188 Views

9 replies

0 likes

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  • 9 replies
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Playlist no longer available with playable music.

I just resubbed my account today but after trying to get back on my mobile spotify every playlist is no greyed out saying track not available. Even if I go to Whats New, all the tracks are greyed out and are not able to be played. What do I do? Galax...

Casual Listener

I just resubbed my account today but after trying to get back on my mobile spotify every playlist is no greyed out saying track not available. Even if I go to Whats New, all the tracks are greyed out...

xuberant

Casual Listener

680 Views

3 replies

0 likes

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Spotify wont play any songs on my Android?

I have the Premium version so I dont know why its not playing any songs. Two days ago, I put it on offline mode and ever since it won't play anything, even when its not in offline mode. Very frustrating.

Newbie

I have the Premium version so I dont know why its not playing any songs. Two days ago, I put it on offline mode and ever since it won't play anything, even when its not in offline mode. Very frustrat...

meahtenoha

Spotify

525 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Mobile Problem

I just started my 30 day trial of Spotify and It's not letting me play any tracks on my android powered phone, help!

Newbie

I just started my 30 day trial of Spotify and It's not letting me play any tracks on my android powered phone, help!

licenced

Community Legend

984 Views

3 replies

0 likes

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  • 3 replies
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Shuffle function on android?

Can someone please tell me if there are an shuffle function on the Spotify app on Android and how I can find it? I will be really thankful!

Casual Listener

Can someone please tell me if there are an shuffle function on the Spotify app on Android and how I can find it?   I will be really thankful!

danielleg1989

Casual Listener

1003 Views

4 replies

0 likes

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  • 4 replies
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Problem with randomly muting on my galaxy s3

Hi. Im having some problems with my galaxy s3 as spotify just randomly mutes songs, can happen right in the middle of songs or the beginning. tried reinstalling spotify, my whole phone etc, still the same problem. if i switch to a new song it starts ...

Casual Listener

Hi. Im having some problems with my galaxy s3 as spotify just randomly mutes songs, can happen right in the middle of songs or the beginning. tried reinstalling spotify, my whole phone etc, still the...

kdaniean

Newbie

3355 Views

6 replies

0 likes

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How can I sync playlists with the files already on my SD card?

I have an HTC Evo 3D with the latest Spotify app version. I moved the physical music files for Ingrid Michealson's new album "Human Again" (currently not released on Spotify for streaming) to my SD card, hoping that I could create a playlist from my ...

Newbie

I have an HTC Evo 3D with the latest Spotify app version. I moved the physical music files for Ingrid Michealson's new album "Human Again" (currently not released on Spotify for streaming) to my SD c...

licenced

Community Legend

479 Views

1 replies

0 likes

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This is how I solved all of my problems with the Android app

Okay, so, first, my issues with the app were: after downloading a playlist, some time later when trying to play it offline it suddenly appeared as not downloaded (very frustrating) local files not synching tracks not showing up in app general frustra...

Music Fan

Okay, so, first, my issues with the app were:   after downloading a playlist, some time later when trying to play it offline it suddenly appeared as not downloaded (very frustrating) loc...

349 Views

0 replies

0 likes

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Wrong facebook-account

Somebody else is logging im to my spotify-account with his facebook-account. I registered with my e-mail. How can I change to my own facebook? I have another persons name and picture. I even have his friends on my list. If I log in with my own facebo...

Casual Listener

Somebody else is logging im to my spotify-account with his facebook-account. I registered with my e-mail. How can I change to my own facebook? I have another persons name and picture. I even have his...

meahtenoha

Spotify

368 Views

1 replies

0 likes

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Syncing local tracks to android.

FAQ says: You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device.Make a playlist on your computer containing music from your Local music filesConnect your computer and phone to the same WiFi networkOpen Spot...

Casual Listener

FAQ says:   You can use Spotify to sync your own local files to the Spotify app on your Android or iOS device. Make a playlist on your computer containing music from your Local music files ...

Boj61

Casual Listener

3625 Views

1 replies

0 likes

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Spotify will not open right

Well, I downloaded the app today (I have Sprint's Nexus) and for the first time it worked well. But then when I got out of work, I tried to stream it through my car but it kept loading. And loading. And still loading. I thought it was a connection pr...

Newbie

Well, I downloaded the app today (I have Sprint's Nexus) and for the first time it worked well. But then when I got out of work, I tried to stream it through my car but it kept loading. And loading. ...

337 Views

0 replies

0 likes

  • 337 Views
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search and syncing not working ?

Anyone not getting list synced and not getting search to work on their android devices ? works fine on my computer on the same internet connection ... and yes I have a premium subscription...

Casual Listener

Anyone not getting list synced and not getting search to work on their android devices ? works fine on my computer on the same internet connection ... and yes I have a premium subscription... &nbsp...

hishmacla

Casual Listener

1612 Views

8 replies

0 likes

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Missing tracks on Android

So yeah On my desktop I have everything and all my tracks, But on my Android I have 7 Tracks per playlist and starred, where i had 44 on my main playlist and 58 on my starred list... Anyone else having this problem and could help sorting it out ? ple...

Regular

So yeah On my desktop I have everything and all my tracks, But on my Android I have 7 Tracks per playlist and starred, where i had 44 on my main playlist and 58 on my starred list... Anyone else havi...

Panacotta

Music Fan

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes