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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!! Track is currently unavailable, ALL OF THEM!

Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says.They were all synched and downloaded for offline usage, but now theyre all useless. Theyre ...

Casual Listener

Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says. They were all synched and downloaded f...

tonyforshage

Newbie

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8 replies

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Adding a whole album to playlist.

Is it possible to download whole albums into a playlist as in previous versions? I can save individual tracks but not whole albums into an existing playlist. The only option ican see is ''add as playlist''. Also the lack of landscape mode is rubbish ...

Regular

Is it possible to download whole albums into a playlist as in previous versions? I can save individual tracks but not whole albums into an existing playlist. The only option ican see is ''add as pla...

cinematique

Regular

774 Views

2 replies

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galaxy nexus- spotify backround

without overtly changing anything, now my backround on my phone is white, with light gray lettering. any ideas how I can change this back to black/dark backround and white lettering.... something that I can actually read? tu

Casual Listener

without overtly changing anything, now my backround on my phone is white, with light gray lettering.  any ideas how I can change this back to black/dark backround and white lettering.... somethi...

licenced

Community Legend

382 Views

1 replies

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Local files, Playlists on SD and Exit button?

I thought that new versions of applications should be better than the previous. The new Android app may be better than the old one but where is the good previous functions like synchronizing Local files and save playlists on the SD card! /Peter Premi...

Regular

I thought that new versions of applications should be better than the previous. The new Android app may be better than the old one but where is the good previous functions like synchronizing Local fi...

Peterspotifyand

Regular

1788 Views

2 replies

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So... where'd the exit button go?

Samsung Epic 4g on Sprint. Just got the new update for Spotify Android. Looks nice, took a small bit of getting used to at first, but now I've noticed something. I cant find the **bleep** exit button, it's not where it used to be in the menu options,...

Newbie

Samsung Epic 4g on Sprint.   Just got the new update for Spotify Android.  Looks nice, took a small bit of getting used to at first, but now I've noticed something.   I cant fi...

licenced

Community Legend

500 Views

1 replies

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Storing offline songs on SD Card in Galaxy Note

Hi Spotify Community, has anyone fogured out how to store the offline files on SD Card? The FAQ solutions does not work with the latest app. It asks for you to select "more" and then settings but there is no longer a "More" option and no storage opti...

Visitor

Hi Spotify Community,   has anyone fogured out how to store the offline files on SD Card? The FAQ solutions does not work with the latest app. It asks for you to select "more" and then setti...

licenced

Community Legend

1290 Views

1 replies

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No songs will play at all on android app

Every time I search for a song (before and after update) it comes up in grey and I click on it it says 'the track is not available' it happens for everything and I havn.t seen another thread like this before, any suggestions? Phone : Samsung Galaxy S...

Casual Listener

Every time I search for a song (before and after update) it comes up in grey and I click on it it says 'the track is not available' it happens for everything and I havn.t seen another threa...

licenced

Community Legend

1210 Views

5 replies

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New Spotify App won't start on ICS

since the latest Update from the PlayStore my Spotify-Apps asks for Permission to access my facebook-profile after starting. If I press deny, the app asks again and again until I'm dumped on the login-screen again. Offline mode doesn't work anymore, ...

Newbie

since the latest Update from the PlayStore my Spotify-Apps asks for Permission to access my facebook-profile after starting. If I press deny, the app asks again and again until I'm dumped on the logi...

345 Views

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New app upgrade for spotify.

My phone Lg optimus X2 used to run the old type of spotify app all fine playing all songs etc but when i updated the app yesterday i can no longr play anything when i try to open a playlist it just closes spotify down and i need to open it again. Wha...

Newbie

My phone Lg optimus X2 used to run the old type of spotify app all fine playing all songs etc but when i updated the app yesterday i can no longr play anything when i try to open a playlist it just c...

2596 Views

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Spotify won't play on my docking station?

I just got an Philips as111 docking station for android. I have spotify premium but my docking station won't play music from spotify. It works with the standard music player on my Samsung gs2 but not with spotify? Can someone help me? Greats,

Casual Listener

I just got an Philips as111 docking station for android. I have spotify premium but my docking station won't play music from spotify. It works with the standard music player on my Samsung gs2 but not...

wizx20

Casual Listener

1650 Views

1 replies

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NEW operating system STILL cannot get me online!?

Oh dear. After seeing all the great claims about the new operating system, I had high hopes that this one would actually work. So I log on to the PC, upgrade to premium, fire up the Samsung Galaxy S (over wi-fi) and download the new operating system....

Casual Listener

Oh dear.   After seeing all the great claims about the new operating system, I had high hopes that this one would actually work.   So I log on to the PC, upgrade to premium, fire up...

thekanesat42

Casual Listener

602 Views

5 replies

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New ICS app downloads stuck after adding new to starred

Been stuck on 93% for a while now. If I cancel download it's gonna erase what's already downloaded and I'll be starting from zero, over 3G...

Newbie

  Been stuck on 93% for a while now.   If I cancel download it's gonna erase what's already downloaded and I'll be starting from zero, over 3G...

383 Views

0 replies

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Cant play tracks on SDcard that is in playlist and they wont sync.

i have some of the music files on my phone, and since update spotify seem to know they are there but wont play them nor sync them from my computer. is there a way to play them or should i just delete the files and see if spotify will sync them after ...

Newbie

i have some of the music files on my phone, and since update spotify seem to know they are there but wont play them nor sync them from my computer.   is there a way to play them or should i ...

licenced

Community Legend

597 Views

2 replies

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What was last version before current update and does anybody have it?

I know there is a 4.12.180 version floating around, but was this the very last version before the current update? Does anybody have a copy of the file of the very last version ? Thanks!

Casual Listener

I know there is a 4.12.180 version floating around, but was this the very last version before the current update? Does anybody have a copy of the file of the very last version ? Thanks!

neo-x

Community Legend

720 Views

1 replies

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SD Card problem when syncing - possibe bug in latest update?

Almost everytime I try to sync a playlist, the SD Card gets ejected and I cannot use it on the phone again until I perform a checkdisk on the SD Card and try again. It seems the Spotify app does something wrong when syncing and corrupts my SD Card. I...

Regular

Almost everytime I try to sync a playlist, the SD Card gets ejected and I cannot use it on the phone again until I perform a checkdisk on the SD Card and try again.   It seems the Spotify ap...

Joe

Community Legend

3423 Views

14 replies

1 likes

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Premium but still showing offline status

Can anyone help me figure out why my phone is still showing an offline status even though my account is a premium account?? Please help as I have a long trip ahead. Thanks!

Newbie

Can anyone help me figure out why my phone is still showing an offline status even though my account is a premium account??   Please help as I have a long trip ahead.   Thanks!

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Bravo Spotify, I applaud you!

So let us reflect. You had a working app which also contained all the features everybody was looking for. So then you decide to build a new app for reason x (probably a good one), okay nothing wrong with that. You put out a beta and your userbase giv...

Music Fan

So let us reflect. You had a working app which also contained all the features everybody was looking for. So then you decide to build a new app for reason x (probably a good one), okay nothing wrong ...

JefTistaert

Casual Listener

1495 Views

6 replies

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Solved!! BIG PROBLEM! Since last update on android

Since the big update a few days ago, I've not been able to start my spotify app on my Samsung galaxy s2. Just bought premium and going to Spain in a few days so fast help would be nice The problem is that when I start spotify it just freezes and the ...

Casual Listener

Since the big update a few days ago, I've not been able to start my spotify app on my Samsung galaxy s2. Just bought premium and going to Spain in a few days so fast help would be nice   The...

StricheN

Casual Listener

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3 replies

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Problem since last Spotify Android Update

Dear Spotify Coustomer Support!Yesterday my Spotify on my Galaxy S!! worked just fine, all my lists and downloaded list were working. But this morning NOTHING works, the only list that are available are my Starred lists but nothing else. What i can u...

Casual Listener

Dear Spotify Coustomer Support! Yesterday my Spotify on my Galaxy S!! worked just fine, all my lists and downloaded list were working. But this morning NOTHING works, the only list that are avai...

461 Views

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