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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

108001 Views

26 replies

3 likes

  • 108001 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

218327 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 218327 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

573021 Views

79 replies

3 likes

  • 573021 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

471854 Views

577 replies

40 likes

Account
Free
  • 471854 Views
  • 577 replies
  • 40 likes

spotify on advent vega

I have installed Spotify on my advent vega using googleplay, I have 9.99 premium version which shows on my PC, but when I try to play on tablet if comes up I need premium version !!!! But I have it.....anyone ANY ideas why this won't play........PLEA...

Newbie

I have installed Spotify on my advent vega using googleplay, I have 9.99 premium version which shows on my PC, but when I try to play on tablet if comes up I need premium version !!!! But I have it...

Peter__

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Huge gab between songs ?

I now have a huge gab between two songs, something like 30 sec or more. I have turn this gab-function off, but I still get a huge gab/pause between two songs. What can be wrong ?

Music Fan

I now have a huge gab between two songs, something like 30 sec or more. I have turn this gab-function off, but I still get a huge gab/pause between two songs.   What can be wrong ?

user-removed

Not applicable

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

30day free trial

Hi. I received a email saying I had 30 day free trial. I was told to put in my details for when the 30 days had ran out. But it's now saying I need to upgrade to paying, even though I only accessed the 30free days 15mins ago. I'm a little confused as...

Casual Listener

Hi. I received a email saying I had 30 day free trial. I was told to put in my details for when the 30 days had ran out. But it's now saying I need to upgrade to paying, even though I only accessed t...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

My Spotify is stuck offline

I have a Samsung Infuse and its says its offline all the time. I'm a Premium member and have cleard my cache uninstalld several times what can I do??

Casual Listener

I have a Samsung Infuse and its says its offline all the time. I'm a Premium member and have cleard my cache uninstalld several times what can I do??

korndogg

Casual Listener

671 Views

2 replies

0 likes

  • 671 Views
  • 2 replies
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Stuck in Offline Mode. (Galaxy S2 running ICS)

I seem to have been stuck in offline mode ever since i upgraded to ICS operating system for my Samsung Galaxy S2. Nothing I do can get me to get it back online. The only reason why I am a premium member is to listen to music on the go and not just of...

Casual Listener

I seem to have been stuck in offline mode ever since i upgraded to ICS operating system for my Samsung Galaxy S2.  Nothing I do can get me to get it back online.  The only reason why I am a...

neo-x

Community Legend

1277 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Xperia 10 mini sync problem

So... First of all.. My xperia 10 mini wont sync while using wifi, spotify goes offline then.I've reinstalled my phone completley, still doesnt work.however, i can sync while using 3G, but not all songs..I thought i had full memory ALREADY! but no.. ...

Casual Listener

So... First of all.. My xperia 10 mini wont sync while using wifi, spotify goes offline then. I've reinstalled my phone completley, still doesnt work. however, i can sync while using 3G, but not al...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
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Solved!! S3 Inbox crash

Description Since moving from IOS to a Galaxy S3 GT-19300 I have been unable to launch the Inbox. Every time that I select it the app instantly crashes and offers me the opportunity to send a crash report to Spotify. Multiple reinstalls (powering han...

Music Fan

Description Since moving from IOS to a Galaxy S3 GT-19300 I have been unable to launch the Inbox.  Every time that I select it the app instantly crashes and offers me the opportunity to send a...

neo-x

Community Legend

3728 Views

26 replies

0 likes

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  • 26 replies
  • 0 likes

playlist search

I would like to see a playlist search in the mobile app. Other than that I really do like this app. Runs 100000 times better than the old one and I thank you for updating it. The radio feature is great as well. Havent had problems with it. I do know ...

Newbie

I would like to see a playlist search in the mobile app.  Other than that I really do like this app.  Runs 100000 times better than the old one and I thank you for updating it.  The ra...

neo-x

Community Legend

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

landscapemode Samsung Tab 10.1

hello. why cant I get lanscapemode on my tab? bugs the hell out of me when its in the cradle and connected to my soundsystem.

Newbie

hello. why cant I get lanscapemode on my tab? bugs the hell out of me when its in the cradle and connected to my soundsystem.

neo-x

Community Legend

695 Views

2 replies

1 likes

  • 695 Views
  • 2 replies
  • 1 likes

Solved!! Problem with French operator Free mobile

HelloI've got a problem with spotify android app on Free Mobile.This new french operator use roaming with another french operator (orange)The problem is spotify always ask to move to offline mode because of roaming.Can you add a option to next versio...

Casual Listener

Hello I've got a problem with spotify android app on Free Mobile. This new french operator use roaming with another french operator (orange) The problem is spotify always ask to move to offline mo...

nukefrog

Newbie

2829 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Can logon to the page but not the spotify app

So what's up with that? Everything works fine when i try to logon to the spotify.com page, but i cannot logon to spotify using my spotify details, as i need to logon with them when i just registered a new account and added premium.

Casual Listener

So what's up with that? Everything works fine when i try to logon to the spotify.com page, but i cannot logon to spotify using my spotify details, as i need to logon with them when i just registered ...

Christoffer

Community Legend

626 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Offline songs gone after android update

After updating to Android 4.0.4 / htc 4.1 all my offline songs are gone... If I check the spotify app details I see it is using 1.9 gb of storage, i guess those are my offline songs. Resyncing with laptop is not fixing the problem... Actually it is n...

Casual Listener

After updating to Android 4.0.4 / htc 4.1 all my offline songs are gone...   If I check the spotify app details I see it is using 1.9 gb of storage, i guess those are my offline songs. ...

licenced

Community Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
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Lost downloaded and sync

I updated my phone's firmware this morning and after the phone came back on, all of my spotify downloaded content had disappeared completely. I had to select and redownload/sync all of the playlists I had previously already chosen. I am wondering if ...

Music Fan

I updated my phone's firmware this morning and after the phone came back on, all of my spotify downloaded content had disappeared completely. I had to select and redownload/sync all of the playlists ...

Goodman

Spotify Legend

720 Views

3 replies

0 likes

  • 720 Views
  • 3 replies
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Track not available even though it is on my phone memory; Device not showing on desktop program

I added songs to my 'Starred' list from my computer's hard drive, as well as songs from Spotify's catalogue. I made the Starred playlist available offline, and the tracks from Spotify's catalogue are available but the tracks from my computer's hard d...

Newbie

I added songs to my 'Starred' list from my computer's hard drive, as well as songs from Spotify's catalogue. I made the Starred playlist available offline, and the tracks from Spotify's catalogue are...

588 Views

0 replies

0 likes

  • 588 Views
  • 0 replies
  • 0 likes

spoify off line

Is anyone having an issue with the app saying it's offline? And if so, HOW do I get it to go back online??

Newbie

Is anyone having an issue with the app saying it's offline? And if so, HOW do I get it to go back online??

CrabbyCarol

Casual Listener

1636 Views

6 replies

0 likes

  • 1636 Views
  • 6 replies
  • 0 likes

Spotify does not work on HTC Desire V

Have downloaded the spotify app onto my HTC Desire V (Android version 4.0.3) and when I open the app it gives me a blank white screen with the spotify heading at the top of the screen next to a menu button (if I press the menu button a blank menu scr...

Casual Listener

Have downloaded the spotify app onto my HTC Desire V (Android version 4.0.3) and when I open the app it gives me a blank white screen with the spotify heading at the top of the screen next to a menu ...

licenced

Community Legend

1796 Views

4 replies

0 likes

  • 1796 Views
  • 4 replies
  • 0 likes

Offline Playlists Vanish

Spotify had been working with no problems on my Samsung Galaxy S2 until a few weeks ago but now it's playing up. I tried to add a song to my phone (rather than my usual, which is to add it on my laptop and then sync with my phone). By mistake I creat...

Newbie

Spotify had been working with no problems on my Samsung Galaxy S2 until a few weeks ago but now it's playing up.   I tried to add a song to my phone (rather than my usual, which is to add it...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

can't download content to my android device?!

used the old version, content just won't download, if I select the item in the desktop app it shows "1 of xyz" with the highlighting for the space it will take and then it jsut dissapears, no error given. I then tried to install the beta app to see i...

Gig Goer

used the old version, content just won't download, if I select the item in the desktop app it shows "1 of xyz" with the highlighting for the space it will take and then it jsut dissapears, no error g...

tylercollier

Regular

2847 Views

3 replies

0 likes

  • 2847 Views
  • 3 replies
  • 0 likes

Can't search on mobile now that I signed up for Spotify Premium

During the 48-hour free trial I was able to search and play most any artist, song, album, etc. Now that I've signed up for Spotify Premium, the Android app will not search. I can click "search" and then begin typing, but no results ever populate. Can...

Newbie

During the 48-hour free trial I was able to search and play most any artist, song, album, etc.  Now that I've signed up for Spotify Premium, the Android app will not search.  I can click "s...

483 Views

0 replies

0 likes

  • 483 Views
  • 0 replies
  • 0 likes

Radio

how do i access the radio on my mobile (android)?  Can't find it...  

Newbie

how do i access the radio on my mobile (android)?  Can't find it...  

Richard

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes