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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375431 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

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HELP!

does spotify mobile ap work on samsung exhibit 4G?

Newbie

does spotify mobile ap work on samsung exhibit 4G?

Goodman

Spotify Legend

603 Views

2 replies

0 likes

  • 603 Views
  • 2 replies
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Why is Spotify Android support so bad?

Like the subject says... Why is Spotify Android support so bad? By that I don't mean the Android application but actual support here in the community (some might argue the app is also bad, but that's a whole different discussion). Lets look at some s...

Community Legend

Like the subject says... Why is Spotify Android support so bad? By that I don't mean the Android application but actual support here in the community (some might argue the app is also bad, but that...

Goodman

Spotify Legend

4812 Views

14 replies

22 likes

  • 4812 Views
  • 14 replies
  • 22 likes

Solved!! Ways to Sync local music to phone besides wifi

Hello, I consider myself fairly tech savvy and I know people will agree with me on this. It is ridiculous that users cannot sync local files through another method besides wifi. I'm a paying customer with a premium account and find it very frustratin...

Newbie

Hello,   I consider myself fairly tech savvy and I know people will agree with me on this.  It is ridiculous that users cannot sync local files through another method besides wifi.&nbsp...

Goodman

Spotify Legend

4934 Views

13 replies

0 likes

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Solved!! Cannot Listen to Local Files on my Mobile

I will try to be as detailed as possible as this has been eluding me all day and I have gone through all of the help material I can find. I have a Motorola Triumph from Android Gingerbread with Spotify Premium. I also have Windows 7 with Spotify down...

Casual Listener

I will try to be as detailed as possible as this has been eluding me all day and I have gone through all of the help material I can find.   I have a Motorola Triumph from Android Gingerbread w...

Goodman

Spotify Legend

22862 Views

29 replies

1 likes

  • 22862 Views
  • 29 replies
  • 1 likes

Trouble with the latest release? Let us know.

Something not working with the Spotify app after a new release? Please give us your feedback! There are two parts to identifying, solving and forwarding issues. Please follow the below troubleshooting steps to see if you can resolve the issue on your...

Spotify Legend

Something not working with the Spotify app after a new release? Please give us your feedback!   There are two parts to identifying, solving and forwarding issues.   Please follow ...

Goodman

Spotify Legend

36910 Views

153 replies

1 likes

  • 36910 Views
  • 153 replies
  • 1 likes

can't download playlists

I've got plenty of space in my mobile phone to download the playlist but it wont. Of course I've got Premium. How can I make them download them again?

Newbie

I've got plenty of space in my mobile phone to download the playlist but it wont. Of course I've got Premium. How can I make them download them again?

licenced

Community Legend

2807 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Blank playlists - samsung galaxy S3

I've just installed Spotify on my new Samsung Galaxy S3. I can see all my playlists, but when I go into them they are all blank and I don't see any tracks. This also happens on any new playlists I create. The only playlists that work, where I can see...

Regular

I've just installed Spotify on my new Samsung Galaxy S3. I can see all my playlists, but when I go into them they are all blank and I don't see any tracks. This also happens on any new playlists I cr...

licenced

Community Legend

4260 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Can't get out of offline.

Even if I have my mobile connected trough wi-fi, it still says offline mode. And no, I have not marked off for offline modus in the option. (had to forcely shut down spotify and relog to get back in "online mode")This program is becoming worse and wo...

Music Fan

Even if I have my mobile connected trough wi-fi, it still says offline mode. And no, I have not marked off for offline modus in the option. (had to forcely shut down spotify and relog to get back in ...

alyssalgutierro

Newbie

6522 Views

20 replies

1 likes

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  • 20 replies
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Android offline playlists incomplete

I've setup a few offline playlists on my ICS Samsung Galaxy S2 but when I sync I only get 50% of the songs downloaded (denoted by the green icon). I'm using the beta version of the app and I only tried this because the one from the play store was rea...

Regular

I've setup a few offline playlists on my ICS Samsung Galaxy S2 but when I sync I only get 50% of the songs downloaded (denoted by the green icon).  I'm using the beta version of the app and I on...

Arjan

Regular

1423 Views

5 replies

1 likes

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Consider TuneWiki as an alternative to Android App

Since the release of the "new" Android Spotify app, and the lose of putting my MP3's on my SDcard, I've been looking for a service that plays my MP3 on my Android Galaxy. Consider TuneWiki: It plays MP3 and WMA's on your SDcard, has good genre radios...

Visitor

Since the release of the "new" Android Spotify app, and the lose of putting my MP3's on my SDcard, I've been looking for a service that plays my MP3 on my Android Galaxy.   Consider TuneWiki...

Boomer1699

Newbie

1097 Views

1 replies

1 likes

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  • 1 replies
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Volume discrepencies between Albums

Morning. I have HTC DESIRE HD , premium spotify and a great pair of Sennheiser cans. Everything is great with my premium account and runs like clockwork. The only issue i have is some albums are poor volume wise while others are fine. Any idea why th...

Newbie

Morning. I have HTC DESIRE HD , premium spotify and a great pair of Sennheiser cans. Everything is great with my premium account and runs like clockwork. The only issue i have is some albums are ...

licenced

Community Legend

253 Views

1 replies

0 likes

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  • 1 replies
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droid 4, new spotify user

Ok im brand new to spotify and as an fyi, my 48 hr prem trial ends today if that makes a difference. I type in my search what im looking for and it pulls up the list of artists, albums and songs but only shows about 5 or 6 of each. How do i view more...

Newbie

Ok im brand new to spotify and as an fyi, my 48 hr prem trial ends today if that makes a difference. I type in my search what im looking for and it pulls up the list of artists, albums and songs but ...

licenced

Community Legend

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Spotify in android is not working and the company doesn´t bring any real service??????????

The spotify in my android is not working . Said " this song is not avaible" with everything. I´m paying for nothing. And we don´t have any real person to help us. This is a disaster. I will end my suscription

Visitor

The spotify in my android is not working . Said " this song is not avaible" with everything. I´m paying for nothing. And we don´t have any real person to help us. This is a disaster. I will end my...

licenced

Community Legend

455 Views

1 replies

0 likes

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  • 1 replies
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Everyone who's experiencing failed playlist sync, THIS IS WHAT YOU HAVE TO DO

I suffered hard from this problem and it made me super duper pissed of. I really had tried everything but one thing! Finally I got it working! 2 factory resets and a clean SD card did the trick. The first time i did a factory reset it didn't work. Th...

Regular

I suffered hard from this problem and it made me super duper pissed of. I really had tried everything but one thing!  Finally I got it working! 2 factory resets and a clean SD card did the tri...

439 Views

0 replies

1 likes

  • 439 Views
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  • 1 likes

Solved!! Using spotify mobile app as a remote

Hi everyone, I don't know if it has been asked before, but I have a question! When I was lying in my bed, I asked myself; would it be possible to play music at my mobile phone with Spotify Premium through my speakers (harman/kardon, without AirPlay),...

Casual Listener

Hi everyone,   I don't know if it has been asked before, but I have a question! When I was lying in my bed, I asked myself; would it be possible to play music at my mobile phone with Spotify P...

Gautam

Casual Listener

2972 Views

5 replies

0 likes

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  • 5 replies
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Spottily does not work w/o SIM card ?!???

Hi I am needing some assistance if possible. I have had Spottily on my Android for around 2 months with no problem however to day my SIMI card quit on me. Usually my Spotify opens with no problem but since my card is giving me error and not working i...

Regular

Hi I am needing some assistance if possible. I have had Spottily on my Android for around 2 months with no problem however to day my SIMI card quit on me. Usually my Spotify opens with no problem...

Sam

Spotify

8395 Views

9 replies

0 likes

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Do I have to download all songs?

Before the new version of Spotify was released, I could start downloading a playlist and then cancel it, and yet be able to listen to the ones that finished, in offline mode.Now when I choose to cancel downloading a list, all the green icons disappea...

Music Fan

Before the new version of Spotify was released, I could start downloading a playlist and then cancel it, and yet be able to listen to the ones that finished, in offline mode. Now when I choose to ca...

347 Views

0 replies

0 likes

  • 347 Views
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Question about offline playlists.

Does the playlist get downloaded AGAIN to the phone? Or does Spotify copy tracks over wifi network?

Regular

Does the playlist get downloaded AGAIN to the phone? Or does Spotify copy tracks over wifi network?

Deep

Regular

445 Views

5 replies

0 likes

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  • 5 replies
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Offline-Playlist on external_sd no settings with Clear saved data?!

Hello! I have one problem I want to safe Spotify data on my external_sd I have read other articles but they do not help me because when I go to More->Settings there is no Clear saved data? And when I logged out and press the menu button there come no...

Regular

Hello!   I have one problem I want to safe Spotify data on my external_sd I have read other articles but they do not help me because when I go to More->Settings there is no Clear sav...

licenced

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Resync ?

Resync every time I buy spotify card, or "unsync" playlist from mobile even though the files are on SD card already, they need to be re-downloaded every time ? This takes time, connection and is annoying. Y u do this ?

Music Fan

Resync every time I buy spotify card, or "unsync" playlist from mobile even though the files are on SD card already, they need to be re-downloaded every time ? This takes time, connection and is ...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes