Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387790 Views

545 replies

34 likes

Account
Free
  • 387790 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

  • 8043 Views
  • 0 replies
  • 7 likes

suddenly not possible to play playlists on my mobilphone any longer

Hi there could anybody please help ...4 days ago suddenly i could no longer play my playlists on my mobilephone ...actually now i can play 3 of them ...which appears to be downloaded on the phone ..but the rest of my lists i can suddenly one play one...

Casual Listener

Hi there could anybody please help ...4 days ago suddenly i could no longer play my playlists on my mobilephone ...actually now i can play 3 of them ...which appears to be downloaded on the phone ..b...

Liam

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

No tracks are available for streaming

Hi, I just upgraded to a spotify premium account, but I cannot stream anything to my mobile phone (a MytouchQ 4G). I find music but all tracks are grayed out, and I get a 'This track is not available" message when I click anything. My phone is online...

Casual Listener

Hi, I just upgraded to a spotify premium account, but I cannot stream anything to my mobile phone (a MytouchQ 4G).  I find music but all tracks are grayed out, and I get a 'This track is not a...

Goodman

Spotify Legend

992 Views

11 replies

0 likes

  • 992 Views
  • 11 replies
  • 0 likes

Spotify premium, yet all tracks are unavailable

I just signed up for spotify premium, as well as a 30-day trial, but on my droid the songs all still say theyre 'unavailable'. Any ideas? When I check my account it says I'm an active spotify premium subscriber...

Newbie

I just signed up for spotify premium, as well as a 30-day trial, but on my droid the songs all still say theyre 'unavailable'. Any ideas? When I check my account it says I'm an active spotify premium...

Goodman

Spotify Legend

2566 Views

7 replies

0 likes

  • 2566 Views
  • 7 replies
  • 0 likes

purchased premium subscription on lg lucid, songs still greyed out

I downloaded fhe app for the free 48 hours. then I purchased the premium subscription. I have logged in and out of both Facebook login and the spotify login. I have signed out, shut down, turned on, and logged back in. I have .o idea what has happene...

Casual Listener

I downloaded fhe app for the free 48 hours. then I purchased the premium subscription. I have logged in and out of both Facebook login and the spotify login. I have signed out, shut down, turned o...

Goodman

Spotify Legend

602 Views

3 replies

0 likes

  • 602 Views
  • 3 replies
  • 0 likes

Solved!! HELP PLEASE Spotify Premium downgraded out of the blue to spotify free

Ive been paying for spotify since april and havent had a problem but last night my android wouldnt play anything. I went on the website today to find that my account is a spotify free account, according to the website. There are also no reciepts of t...

Casual Listener

Ive been paying for spotify since april and havent had a problem but last night my android wouldnt play anything. I went on the website today to find that my account is a spotify free account, accord...

Goodman

Spotify Legend

1522 Views

6 replies

0 likes

  • 1522 Views
  • 6 replies
  • 0 likes

HELP!

does spotify mobile ap work on samsung exhibit 4G?

Newbie

does spotify mobile ap work on samsung exhibit 4G?

Goodman

Spotify Legend

621 Views

2 replies

0 likes

  • 621 Views
  • 2 replies
  • 0 likes

Why is Spotify Android support so bad?

Like the subject says... Why is Spotify Android support so bad? By that I don't mean the Android application but actual support here in the community (some might argue the app is also bad, but that's a whole different discussion). Lets look at some s...

Community Legend

Like the subject says... Why is Spotify Android support so bad? By that I don't mean the Android application but actual support here in the community (some might argue the app is also bad, but that...

Goodman

Spotify Legend

4893 Views

14 replies

22 likes

  • 4893 Views
  • 14 replies
  • 22 likes

Solved!! Ways to Sync local music to phone besides wifi

Hello, I consider myself fairly tech savvy and I know people will agree with me on this. It is ridiculous that users cannot sync local files through another method besides wifi. I'm a paying customer with a premium account and find it very frustratin...

Newbie

Hello,   I consider myself fairly tech savvy and I know people will agree with me on this.  It is ridiculous that users cannot sync local files through another method besides wifi.&nbsp...

Goodman

Spotify Legend

5024 Views

13 replies

0 likes

  • 5024 Views
  • 13 replies
  • 0 likes

Solved!! Cannot Listen to Local Files on my Mobile

I will try to be as detailed as possible as this has been eluding me all day and I have gone through all of the help material I can find. I have a Motorola Triumph from Android Gingerbread with Spotify Premium. I also have Windows 7 with Spotify down...

Casual Listener

I will try to be as detailed as possible as this has been eluding me all day and I have gone through all of the help material I can find.   I have a Motorola Triumph from Android Gingerbread w...

Goodman

Spotify Legend

22987 Views

29 replies

1 likes

  • 22987 Views
  • 29 replies
  • 1 likes

Trouble with the latest release? Let us know.

Something not working with the Spotify app after a new release? Please give us your feedback! There are two parts to identifying, solving and forwarding issues. Please follow the below troubleshooting steps to see if you can resolve the issue on your...

Spotify Legend

Something not working with the Spotify app after a new release? Please give us your feedback!   There are two parts to identifying, solving and forwarding issues.   Please follow ...

Goodman

Spotify Legend

37737 Views

153 replies

1 likes

  • 37737 Views
  • 153 replies
  • 1 likes

can't download playlists

I've got plenty of space in my mobile phone to download the playlist but it wont. Of course I've got Premium. How can I make them download them again?

Newbie

I've got plenty of space in my mobile phone to download the playlist but it wont. Of course I've got Premium. How can I make them download them again?

licenced

Community Legend

2812 Views

1 replies

0 likes

  • 2812 Views
  • 1 replies
  • 0 likes

Solved!! Blank playlists - samsung galaxy S3

I've just installed Spotify on my new Samsung Galaxy S3. I can see all my playlists, but when I go into them they are all blank and I don't see any tracks. This also happens on any new playlists I create. The only playlists that work, where I can see...

Regular

I've just installed Spotify on my new Samsung Galaxy S3. I can see all my playlists, but when I go into them they are all blank and I don't see any tracks. This also happens on any new playlists I cr...

licenced

Community Legend

4305 Views

8 replies

0 likes

  • 4305 Views
  • 8 replies
  • 0 likes

Solved!! Can't get out of offline.

Even if I have my mobile connected trough wi-fi, it still says offline mode. And no, I have not marked off for offline modus in the option. (had to forcely shut down spotify and relog to get back in "online mode")This program is becoming worse and wo...

Music Fan

Even if I have my mobile connected trough wi-fi, it still says offline mode. And no, I have not marked off for offline modus in the option. (had to forcely shut down spotify and relog to get back in ...

alyssalgutierro

Newbie

6646 Views

20 replies

1 likes

  • 6646 Views
  • 20 replies
  • 1 likes

Android offline playlists incomplete

I've setup a few offline playlists on my ICS Samsung Galaxy S2 but when I sync I only get 50% of the songs downloaded (denoted by the green icon). I'm using the beta version of the app and I only tried this because the one from the play store was rea...

Regular

I've setup a few offline playlists on my ICS Samsung Galaxy S2 but when I sync I only get 50% of the songs downloaded (denoted by the green icon).  I'm using the beta version of the app and I on...

Arjan

Regular

1461 Views

5 replies

1 likes

  • 1461 Views
  • 5 replies
  • 1 likes

Consider TuneWiki as an alternative to Android App

Since the release of the "new" Android Spotify app, and the lose of putting my MP3's on my SDcard, I've been looking for a service that plays my MP3 on my Android Galaxy. Consider TuneWiki: It plays MP3 and WMA's on your SDcard, has good genre radios...

Visitor

Since the release of the "new" Android Spotify app, and the lose of putting my MP3's on my SDcard, I've been looking for a service that plays my MP3 on my Android Galaxy.   Consider TuneWiki...

Boomer1699

Newbie

1106 Views

1 replies

1 likes

  • 1106 Views
  • 1 replies
  • 1 likes

Volume discrepencies between Albums

Morning. I have HTC DESIRE HD , premium spotify and a great pair of Sennheiser cans. Everything is great with my premium account and runs like clockwork. The only issue i have is some albums are poor volume wise while others are fine. Any idea why th...

Newbie

Morning. I have HTC DESIRE HD , premium spotify and a great pair of Sennheiser cans. Everything is great with my premium account and runs like clockwork. The only issue i have is some albums are ...

licenced

Community Legend

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

droid 4, new spotify user

Ok im brand new to spotify and as an fyi, my 48 hr prem trial ends today if that makes a difference. I type in my search what im looking for and it pulls up the list of artists, albums and songs but only shows about 5 or 6 of each. How do i view more...

Newbie

Ok im brand new to spotify and as an fyi, my 48 hr prem trial ends today if that makes a difference. I type in my search what im looking for and it pulls up the list of artists, albums and songs but ...

licenced

Community Legend

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Spotify in android is not working and the company doesn´t bring any real service??????????

The spotify in my android is not working . Said " this song is not avaible" with everything. I´m paying for nothing. And we don´t have any real person to help us. This is a disaster. I will end my suscription

Visitor

The spotify in my android is not working . Said " this song is not avaible" with everything. I´m paying for nothing. And we don´t have any real person to help us. This is a disaster. I will end my...

licenced

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Everyone who's experiencing failed playlist sync, THIS IS WHAT YOU HAVE TO DO

I suffered hard from this problem and it made me super duper pissed of. I really had tried everything but one thing! Finally I got it working! 2 factory resets and a clean SD card did the trick. The first time i did a factory reset it didn't work. Th...

Regular

I suffered hard from this problem and it made me super duper pissed of. I really had tried everything but one thing!  Finally I got it working! 2 factory resets and a clean SD card did the tri...

451 Views

0 replies

1 likes

  • 451 Views
  • 0 replies
  • 1 likes

Solved!! Using spotify mobile app as a remote

Hi everyone, I don't know if it has been asked before, but I have a question! When I was lying in my bed, I asked myself; would it be possible to play music at my mobile phone with Spotify Premium through my speakers (harman/kardon, without AirPlay),...

Casual Listener

Hi everyone,   I don't know if it has been asked before, but I have a question! When I was lying in my bed, I asked myself; would it be possible to play music at my mobile phone with Spotify P...

Gautam

Casual Listener

3013 Views

5 replies

0 likes

  • 3013 Views
  • 5 replies
  • 0 likes