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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116067 Views

27 replies

4 likes

  • 116067 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233552 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233552 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593519 Views

79 replies

3 likes

  • 593519 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487160 Views

580 replies

42 likes

Account
Free
  • 487160 Views
  • 580 replies
  • 42 likes

Can't sync list, synced list keep disappearing.

I've alot of this posts but no solution at all, i guess the only way to get your voice heard is to spam, so i'm making a new post with the same issue just like everyone else did. When are they going to fix this issue? It's obv that the app aint worki...

Casual Listener

I've alot of this posts but no solution at all, i guess the only way to get your voice heard is to spam, so i'm making a new post with the same issue just like everyone else did. When are they going ...

Robin9326

Casual Listener

418 Views

1 replies

1 likes

  • 418 Views
  • 1 replies
  • 1 likes

Updated now it says I don't have premium

After I updated spotify today, I can't play music on my phone, it keeps saying I don't have premium and I need to get it, when I press get it comes to my profile that says I have, what's going on?

Newbie

After I updated spotify today, I can't play music on my phone, it keeps saying I don't have premium and I need to get it, when I press get it comes to my profile that says I have, what's going on?

Sam

Spotify

630 Views

3 replies

0 likes

  • 630 Views
  • 3 replies
  • 0 likes

Cannot play playlist on Android after upgrading to premium

I upgraded to a premium account roughly an hour ago. Every time I choose a song to play, it says "Sorry, can't play this track. Only Premium users can stream on demand on mobile".

Newbie

I upgraded to a premium account roughly an hour ago. Every time I choose a song to play, it says "Sorry, can't play this track. Only Premium users can stream on demand on mobile". 

sharron

Regular

830 Views

4 replies

0 likes

  • 830 Views
  • 4 replies
  • 0 likes

Spotify Apps Hype and We are hunted on Android Mobile?

Where can I find the Spotify Apps "Hype" and "We are hunted" in my Spotify App on the Android Mobile?

Casual Listener

Where can I find the Spotify Apps "Hype" and "We are hunted" in my Spotify App on the Android Mobile? 

David

Spotify Legend

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Xperia Acro S LT26w Doesn't save offline playlist in SD Card

Hi everyone! I just bought a new LT26w and it goes perfect. When I isntall Spotify I configure my offline playlists (which are 20 Gb offline playlist), and it just get to download 11 Gb, which is the maximum storage capacity for the internal phone me...

Casual Listener

Hi everyone!   I just bought a new LT26w and it goes perfect. When I isntall Spotify I configure my offline playlists (which are 20 Gb offline playlist), and it just get to download 11 Gb, w...

olithicklegs

Casual Listener

969 Views

2 replies

0 likes

  • 969 Views
  • 2 replies
  • 0 likes

this should be free

idc what you do to this post, just this should be free on mobile, screw paying for a premium account, you guys dont make the music

Regular

idc what you do to this post, just this should be free on mobile, screw paying for a premium account, you guys dont make the music

licenced

Community Legend

1992 Views

10 replies

0 likes

  • 1992 Views
  • 10 replies
  • 0 likes

Upgraded but my iPhone doesn't Seem 2 Know It!

I upgraded to Premium earlier today received my receipt via email, logged out and logged back in (nothing still telling me to upgrade), uninstalled and reinstalled app (still nothing), sent an email to support center (no response yet) why am I paying...

Newbie

I upgraded to Premium earlier today received my receipt via email, logged out and logged back in (nothing still telling me to upgrade), uninstalled and reinstalled app (still nothing), sent an email ...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

30 day free trial won't work.

I just signed up for the Spotify 30 day free trial. I entered a payment method, got a receipt, and my account said I received the premium upgrade. But when I try to play the music on my android device, it continues try I tell me I need a premium upgr...

Casual Listener

I just signed up for the Spotify 30 day free trial. I entered a payment method, got a receipt, and my account said I received the premium upgrade. But when I try to play the music on my android devic...

Psylink

Casual Listener

4187 Views

7 replies

0 likes

  • 4187 Views
  • 7 replies
  • 0 likes

trouble with remote skipping in playlist.

Hello. When I choose a track further down than where it ended before when I try to skip a song with my samsung galaxy s3. I am effectively not able to create a point in my playlist that i can listen too.

Music Fan

Hello. When I choose a track further down than where it ended before when I try to skip a song with my samsung galaxy s3. I am effectively not able to create a point in my playlist that i can lis...

Leow

Music Fan

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

External SD card

When I sync, my songs go to the internal SD card (Samsung Gallaxy S1), much smaller than my 32 external SD. How can I sync to the external SD card? ThanksGuillermo Aranzabal

Casual Listener

When I sync, my songs go to the internal SD card (Samsung Gallaxy S1), much smaller than my 32 external SD. How can I sync to the external SD card? Thanks Guillermo Aranzabal

Rorey

Spotify

2923 Views

12 replies

0 likes

  • 2923 Views
  • 12 replies
  • 0 likes

Solved!! Longon hangs - Android/Facebook

I have Spotify Premium, but when trying to log on (with Facebook) logon on my HTC Desire, it hangs, just displaying "Loading" forever. It works fine on my work phone (Sony Xperia Neo V), but I would like to use it on my private phone as well. I thoug...

Casual Listener

I have Spotify Premium, but when trying to log on (with Facebook) logon on my HTC Desire, it hangs, just displaying "Loading" forever. It works fine on my work phone (Sony Xperia Neo V), but I would ...

Necator

Casual Listener

1087 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Offline playlists downloaded, but soon not downloaded...

Yeah. I download a playlist on my android app (and premium account ofc) and it should then be on my phone to listen to at all times. However... if I either restart the phone or it's just idle for a longer period of time, it appears as not downloaded....

Casual Listener

Yeah. I download a playlist on my android app (and premium account ofc) and it should then be on my phone to listen to at all times. However... if I either restart the phone or it's just idle for a l...

RealMusicLover

Casual Listener

824 Views

2 replies

0 likes

  • 824 Views
  • 2 replies
  • 0 likes

Solved!! file location for synced local tracks?

When syncing local tracks (MP3s) from a PC to android, where do the files go? Are they playable by other player apps? Since the new android version can't import local tracks on the phone, the only way to get them playable is to sync them from the PC ...

Roadie

When syncing local tracks (MP3s) from a PC to android, where do the files go?  Are they playable by other player apps?   Since the new android version can't import local tracks on the p...

licenced

Community Legend

7990 Views

6 replies

0 likes

  • 7990 Views
  • 6 replies
  • 0 likes

With latest radio version, frequently, sound volume goes to zero!

[I posted this on the Spotify Community Wish List Thread, but maybe it's better here.] Ever since I added the latest version, frequently, Spotify cuts the audio volume to zero. The track is shown as playing, but no sound! I've tested it all sorts of ...

Visitor

[I posted this on the Spotify Community Wish List Thread, but maybe it's better here.]   Ever since I added the latest version, frequently, Spotify cuts the audio volume to zero. The tr...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

HTC Desire - Spotify doesn't synchronize all my playlists!

I organized several albums (no local files) in Spotify in folders and playlists. Then I started synchronizing the music to my HTC Desire with both applications running. At first synchronizing worked fine. Now part of my playlists have been synchroniz...

Newbie

I organized several albums (no local files) in Spotify in folders and playlists. Then I started synchronizing the music to my HTC Desire with both applications running.   At first synchroniz...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Bug: Song playing info in system bar incorrect

When I skip a song from the locked screen, the song playing info in the system bar is incorrect (it constenty shows the last song that was played). Doing the same thing in the unlocked mode works fine.

Casual Listener

When I skip a song from the locked screen, the song playing info in the system bar is incorrect (it constenty shows the last song that was played). Doing the same thing in the unlocked mode works fin...

Whintersby

Regular

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

What happened to local music?

I cant find a way to add any local tracks to my playlists - in the old app there used to be an item called "local music" which allowed you to browse all local stored music. This seems to be gone now. The beta version didnt have any problems playing l...

Music Fan

I cant find a way to add any local tracks to my playlists - in the old app  there used to be an item called "local music" which allowed you to browse all local stored music. This seems to be gon...

user-removed

Not applicable

4915 Views

7 replies

4 likes

  • 4915 Views
  • 7 replies
  • 4 likes

Add to Queue option

I seem to have lost the "Add to Queue" option on the menu of an album or track on Android. I'm on version 0.5.3.56. Anyone got any suggestions as to where it has gone?

Newbie

I seem to have lost the "Add to Queue" option on the menu of an album or track on Android. I'm on version 0.5.3.56. Anyone got any suggestions as to where it has gone?

570 Views

0 replies

0 likes

  • 570 Views
  • 0 replies
  • 0 likes

CM9 with DSP Manager

Hi. I'm using Cyanogenmod 9 with the new version of Spotify. The problem is that CM9 have DSP Manager to adjust equalizer settings, and that one won't work with Spotify. The help file for DSP Manager states the following: DSP Manager is per-output au...

Newbie

Hi.   I'm using Cyanogenmod 9 with the new version of Spotify. The problem is that CM9 have DSP Manager to adjust equalizer settings, and that one won't work with Spotify.   The h...

lagus

Music Fan

6063 Views

12 replies

1 likes

  • 6063 Views
  • 12 replies
  • 1 likes

Spotify Ad claimed Mobile wouldn't be "just a free trial"

While listening to Spotify Free yesterday, an Ad (the voiced kind) popped up and said something along the lines of:"Hello Spotify Free users! You can now listen to Spotify on your cellphone for free. Not just a free trial, always free, always availab...

Newbie

While listening to Spotify Free yesterday, an Ad (the voiced kind) popped up and said something along the lines of: "Hello Spotify Free users! You can now listen to Spotify on  your cellphone...

David

Spotify Legend

911 Views

1 replies

0 likes

  • 911 Views
  • 1 replies
  • 0 likes