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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107991 Views

26 replies

3 likes

  • 107991 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

218308 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 218308 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

572993 Views

79 replies

3 likes

  • 572993 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

471832 Views

577 replies

40 likes

Account
Free
  • 471832 Views
  • 577 replies
  • 40 likes

Spotify not syncing on android SGSII and SGSIII, generally unreliable nad not much value

I've been having this issue for months and I am pretty much at the end of my patience for this. At first I thought it might be just that my SGSII was very mature and running with loads of other services. But on getting a brand new SGSIII I downloaded...

Casual Listener

I've been having this issue for months and I am pretty much at the end of my patience for this.   At first I thought it might be just that my SGSII was very mature and running with loads of ...

Richard

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Samsung S3 - Can you stream music via AllShare Cast??

Hi everyone, I currently have an iphone that I am able to stream spotify wirelessly over the airplay network. I have just bought a Samsung S3 and wonder if you can do the same using AllShare cast. Does anyone know or are they currently running it? Th...

Newbie

Hi everyone,   I currently have an iphone that I am able to stream spotify wirelessly over the airplay network.   I have just bought a Samsung S3 and wonder if you can do the same u...

neo-x

Community Legend

3647 Views

1 replies

0 likes

  • 3647 Views
  • 1 replies
  • 0 likes

Tracks wont continue playing

After I start a playlist the first song is played just fine, and then when the next one starts there is no sound. When I press the "current playing song" at the bottom of the screen it is showing the song playing (0:00 and ticking forward). If I clos...

Newbie

After I start a playlist the first song is played just fine, and then when the next one starts there is no sound. When I press the "current playing song" at the bottom of the screen it is showing the...

neo-x

Community Legend

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

new phone HTC One X says downloaded offline playlists but can not see or play tracks

I have upgraded my phone to HTC One X from HTC Desire. In talled Spotify app and synced offline play lists. But though it says they have been downloaded they don't seem to be available. I can't see the tracks... Please advise.

Newbie

I have upgraded my phone to HTC One X from HTC Desire. In talled Spotify app and synced offline play lists. But though it says they have been downloaded they don't seem to be available. I can't see...

neo-x

Community Legend

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Enormous CPU usage

I noticed that my battery was getting drained at a very high rate while using the ICS beta app on my Motorola Atrix with 2.3. CPU usage was 30-50%! Uninstalled and downloaded old Spotify app from play store, but Im still getting 30-50% CPU usage! Son...

Music Fan

I noticed that my battery was getting drained at a very high rate while using the ICS beta app on my Motorola Atrix with 2.3. CPU usage was 30-50%! Uninstalled and downloaded old Spotify app from pla...

neo-x

Community Legend

1277 Views

4 replies

2 likes

  • 1277 Views
  • 4 replies
  • 2 likes

Need some help with this new Android app. Why is it so bad compared to the old one?

All right. I have Premium and have been using an old (I guess) version on my Galaxy Nexus for a long time. Dark gray background, simple, list of songs, easy searching, switching, filtering, etc. I hadn't updated in a while as it was working great for...

Casual Listener

All right.  I have Premium and have been using an old (I guess) version on my Galaxy Nexus for a long time.  Dark gray background, simple, list of songs, easy searching, switching, filterin...

neo-x

Community Legend

784 Views

3 replies

1 likes

  • 784 Views
  • 3 replies
  • 1 likes

Need a deleted playlist recovered help!!

Help me please I've spend weeks creating a playlist called @butr Best Songs You Never Heard It's full of a lot of songs that haven't been released to Spotify that are on my hard drive. Please help me recover it. My Facebook user name is kami knake Th...

Regular

Help me please I've spend weeks creating a playlist called @butr Best Songs You Never Heard   It's full of a lot of songs that haven't been released to Spotify that are on my hard drive. &...

richie68

Casual Listener

1097 Views

6 replies

0 likes

  • 1097 Views
  • 6 replies
  • 0 likes

my mobile wont sync offline playlists with my phone now that the app has changed. HELP

IT SAYS DOWNLOAD PLAYLISTON MY ANDROID ABOVE THE PLAYLIST.. WILL THIS COST MONEY? LIKE FROM MY ACCOUNT RATHER THAN MY WIFI? ON THE OLD APP MY PHONE USED TO AUTOMATICLY SYNC WITH MY LAPTOP EACH DAY.. NOW IT DOSENT THIS SUCKS MEGA, AND I DONT KNOW WHAT...

Newbie

  IT SAYS DOWNLOAD PLAYLISTON MY ANDROID ABOVE THE PLAYLIST.. WILL THIS COST MONEY? LIKE FROM MY ACCOUNT RATHER THAN MY WIFI?   ON THE OLD APP MY PHONE USED TO AUTOMATICLY SYNC WITH M...

neo-x

Community Legend

692 Views

3 replies

0 likes

  • 692 Views
  • 3 replies
  • 0 likes

Shuffle

Why does not shuffle works if you have two different phones?

Visitor

Why does not shuffle works if you have two different phones?

nobbynator

Newbie

772 Views

3 replies

0 likes

  • 772 Views
  • 3 replies
  • 0 likes

Problem syncing some play list for offline listening

Having a problem for some of the new play list that a make available for offline. For example if I make a play list available for offline at night the next morning it will be gone and I will have to do it again. And it will stay for about four to fiv...

Newbie

Having a problem for some of the new play list that a make available for offline. For example if I make a play list available for offline at night the next morning it will be gone and I will have to ...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

why offline mode on mobile does not work offline

I am a fitness instructor, and I purchased the premium membership because it presummed of being available offline, ends up that i get it on my mobile device, and I cant listen to my playlists offline because spotify requires me to login, and if there...

Newbie

I am a fitness instructor, and I purchased the premium membership because it presummed of being available offline, ends up that i get it on my mobile device, and I cant listen to my playlists offline...

user-removed

Not applicable

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Unable to unstar tracks

On my HTC Evo Design 4G (Sprint) with Android 3.14.651.0.710 RD, using the Preview release channel, I am unable to unstar a song from my device. Here is the procedure to reproduce: Open your Starred playlist. Press the right side of an entry to show ...

Regular

On my HTC Evo Design 4G (Sprint) with Android 3.14.651.0.710 RD, using the Preview release channel, I am unable to unstar a song from my device. Here is the procedure to reproduce:   Open ...

David

Spotify Legend

2942 Views

1 replies

0 likes

  • 2942 Views
  • 1 replies
  • 0 likes

No option to sync offline songs on Android

Hi all, Got a problem. I'm a Spotify Premium user, and Id like to Sync all my playlists into offline mode on my phone - rather than having to download them or stream, and use up all my monthly mb dowload tariff. Problem is, there is no option to do t...

Casual Listener

Hi all,   Got a problem. I'm a Spotify Premium user, and Id like to Sync all my playlists into offline mode on my phone - rather than having to download them or stream, and use up all my mon...

licenced

Community Legend

913 Views

3 replies

0 likes

  • 913 Views
  • 3 replies
  • 0 likes

Can't Sync All My songs

It says I am using about 10.5 gb of all my music when I open my phone under Devices, but I have no playlists downloaded on my phone. It says offline can have up to 3,333 songs offline, but I have less than 1000 songs and I can't fit everything on my ...

Newbie

It says I am using about 10.5 gb of all my music when I open my phone under Devices, but I have no playlists downloaded on my phone. It says offline can have up to 3,333 songs offline, but I have les...

553 Views

0 replies

1 likes

  • 553 Views
  • 0 replies
  • 1 likes

Track unavailable error

I am trying to sync several local files to my Adroid phone (HTC Desire S), but it constantly says "The track isnot available", despite the fact that Spotify tracks still sync to the phone, any help?

Casual Listener

I am trying to sync several local files to my Adroid phone (HTC Desire S), but it constantly says "The track isnot available", despite the fact that Spotify tracks still sync to the phone, any help?

David

Spotify Legend

812 Views

3 replies

0 likes

  • 812 Views
  • 3 replies
  • 0 likes

Bug Report: Android Beta deleted downloaded content

I've been using the new Android 4 Beta for a while now and I have to say that it's *MASSIVELY* better than the original Android app. Thankyou for sorting out the UI, it's a pleasure to use. However this morning for the first time ever I've experience...

Casual Listener

I've been using the new Android 4 Beta for a while now and I have to say that it's *MASSIVELY* better than the original Android app. Thankyou for sorting out the UI, it's a pleasure to use.   ...

sweek

Casual Listener

3162 Views

9 replies

1 likes

  • 3162 Views
  • 9 replies
  • 1 likes

Mobile help

I've recently upgraded my account from free user to premium and while its working fine on my laptop it will no longer work on my phone. I've tried deleting and downloading the app again but nothing seems to work.

Casual Listener

I've recently upgraded my account from free user to premium and while its working fine on my laptop it will no longer work on my phone. I've tried deleting and downloading the app again but noth...

Ayalasamuel37

Casual Listener

739 Views

2 replies

0 likes

  • 739 Views
  • 2 replies
  • 0 likes

Paid for Premium on Android X but still says I'm a free user

Hi! I just bought Spotify Premium on my DroidX (and through it) and when I clicked on a playlist I made prior to and tried to play a song- It says "Sorry cant play this track! and to subscribe to the Premium service. When I click on "get Premium" it ...

Casual Listener

Hi!    I just bought Spotify Premium on my DroidX (and through it) and when I clicked on a playlist I made prior to and tried to play a song- It says "Sorry cant play this track! and to...

licenced

Community Legend

1451 Views

11 replies

0 likes

  • 1451 Views
  • 11 replies
  • 0 likes

Percentage of downloaded tracks reduced after every app start

Hi, very pleased with how well the app performs on an aged 2.2.1 phone like mine, apart from one issue: Whenever I restart the app, the percentage of downloaded tracks in my main playlist has dropped to +/- 60%, with only the older ones still availab...

Casual Listener

Hi, very pleased with how well the app performs on an aged 2.2.1 phone like mine, apart from one issue:   Whenever I restart the app, the percentage of downloaded tracks in my main playlist ...

jatoma

Regular

759 Views

2 replies

1 likes

  • 759 Views
  • 2 replies
  • 1 likes

Haughty Melodic tracks incorrect.

Don't know if this is just me device or what, but the tracks on Haughty Melodic by Mike Doughty are all mis-titled and out of order.

Newbie

Don't know if this is just me device or what, but the tracks on Haughty Melodic by Mike Doughty are all mis-titled and out of order.

376 Views

0 replies

1 likes

  • 376 Views
  • 0 replies
  • 1 likes