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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375583 Views

541 replies

34 likes

Account
Free
  • 375583 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Search not working

Hi, just loaded the app but the search does not return anything. This is on a HTC sensation on android 4. The only search that works is voice.

Regular

Hi, just loaded the app but the search does not return anything. This is on a HTC sensation on android 4. The only search that works is voice.

Sam

Spotify

4677 Views

13 replies

0 likes

  • 4677 Views
  • 13 replies
  • 0 likes

Android Lock screen player not working

I have an HTC sensation 4G on Tmobile with the newest release of official firmware. I can not get the lock screen player to work on my android phone. I have power amp on the same phone, and whenever I have something playing, pressing the top screen w...

Newbie

I have an HTC sensation 4G on Tmobile with the newest release of official firmware. I can not get the lock screen player to work on my android phone. I have power amp on the same phone, and whenever ...

Sn0zz

Casual Listener

1756 Views

2 replies

0 likes

  • 1756 Views
  • 2 replies
  • 0 likes

Playlists not syncing

The playlists between my desktop and Android Spotify aren't syncing since applying the latest Android update. I create a playlist in the desktop and it doesn't update on the phone and also create a playlist on the phone and it doesn't update on the d...

Newbie

The playlists between my desktop and Android Spotify aren't syncing since applying the latest Android update. I create a playlist in the desktop and it doesn't update on the phone and also create a p...

Goodman

Spotify Legend

9351 Views

7 replies

2 likes

  • 9351 Views
  • 7 replies
  • 2 likes

Solved!! Android doesn't download offline playlists

So, I am paying $9.99 for this service of playing my music while offline so I don't use my data up... well, it won't work. I mean, I cancelled my Xbox Live Subscription for this Spotify and... I regret it. Please, someone know how to fix it. I'm just...

Casual Listener

So, I am paying $9.99 for this service of playing my music while offline so I don't use my data up... well, it won't work. I mean, I cancelled my Xbox Live Subscription for this Spotify and... I regr...

Goodman

Spotify Legend

22014 Views

38 replies

1 likes

  • 22014 Views
  • 38 replies
  • 1 likes

I have downloaded the same playlist 4 times

Over the past day. Spotify keeps forgetting that I downloaded the list. Any ideas on what the issue is?

Music Fan

Over the past day. Spotify keeps forgetting that I downloaded the list. Any ideas on what the issue is?

Goodman

Spotify Legend

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes

Android app forgetting downloaded playlists

I've had to download the same list 3 times in the past day even though I have made no changes to the list. In not running out of space or anything either. Any ideas?

Music Fan

I've had to download the same list 3 times in the past day even though I have made no changes to the list. In not running out of space or anything either. Any ideas?

Goodman

Spotify Legend

1880 Views

1 replies

2 likes

  • 1880 Views
  • 1 replies
  • 2 likes

Can't sync with Desktop version - no device recognised.

Windows 7, just re-Dled and reinstalled Spotify. HTC Sensation with JB (Adnroid 4.1.1), just uninstalled and reinstalled Spotify. Both on same wifi. I did this because of the issues I've been having. 1. No new playlists on phone when I add them on th...

Casual Listener

Windows 7, just re-Dled and reinstalled Spotify.   HTC Sensation with JB (Adnroid 4.1.1), just uninstalled and reinstalled Spotify.   Both on same wifi.   I did this becaus...

SubEffect

Casual Listener

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes instantly after login.

Description every time i try to start the app it closes and my phone freezes for a minute or so A more detailed description, using numbered steps 1. i downloaded spotify 2. then i installed spotify 3. after that i logged in 4. i was able to use the a...

Visitor

Description every time i try to start the app it closes and my phone freezes for a minute or so   A more detailed description, using numbered steps 1. i downloaded spotify 2. then i in...

Khelgesson30

Newbie

5074 Views

3 replies

0 likes

  • 5074 Views
  • 3 replies
  • 0 likes

Spotify refuses to go online after update

After updating Spotify on Sony Ericsson Xperia spotify no longer goes on line. This I have tryed so far: - Going online with WLAN - Going online with the cellphone internet - Reinstalling Spotify - Logging in and out of my account. Note: When I shot ...

Casual Listener

    After updating Spotify on Sony Ericsson Xperia spotify no longer goes on line. This I have tryed so far:   - Going online with WLAN - Going online with the cellphone in...

CeleryString

Casual Listener

950 Views

5 replies

0 likes

  • 950 Views
  • 5 replies
  • 0 likes

Shuffle option missing?

I've been looking everywhere for the shuffle option, and simply can't find it at all. Galaxy Nexus if it matters.

Casual Listener

I've been looking everywhere for the shuffle option, and simply can't find it at all. Galaxy Nexus if it matters.

licenced

Community Legend

1161 Views

6 replies

0 likes

  • 1161 Views
  • 6 replies
  • 0 likes

Galaxy S3, won't delete undownloaded playlists.

What happens is when I download a playlist onto my phone and then 'Un-Download' it, the space taken by the app does not change, meaning the tracks have been cached on my device and are taking up space, so they are not actually deleted. It surprises m...

Casual Listener

What happens is when I download a playlist onto my phone and then 'Un-Download' it, the space taken by the app does not change, meaning the tracks have been cached on my device and are taking up spac...

licenced

Community Legend

1552 Views

1 replies

1 likes

  • 1552 Views
  • 1 replies
  • 1 likes

Solved!! Unplugged headphone quits the app

Hello, When I am driving I leave my phone on my passenger seat so I can easily change to the next track. Unfortunately, while doing this, sometimes the headphone jack comes slightly unplugged. Even the slightest movement seems to close the app as it ...

Casual Listener

Hello,   When I am driving I leave my phone on my passenger seat so I can easily change to the next track.  Unfortunately, while doing this, sometimes the headphone jack comes slightly ...

licenced

Community Legend

1520 Views

1 replies

0 likes

  • 1520 Views
  • 1 replies
  • 0 likes

[Android - ICS - Galaxy S2] Offline Directory on external SD?

So i am using the Spotify Premium App for some time now and i am pretty happy about everything except for one fact.The Galaxy S2 has an internal storage ( ~2 gb called internal storage ) an internal USB Storage ( ~12gb called Internal SD ) and an SD ...

Casual Listener

So i am using the Spotify Premium App for some time now and i am pretty happy about everything except for one fact. The Galaxy S2 has an internal storage ( ~2 gb called internal storage ) an inter...

Liam

Community Legend

2643 Views

6 replies

0 likes

  • 2643 Views
  • 6 replies
  • 0 likes

Opt out of Clean Versions for Radio on android

I listen to all types of music, but when I radio rap, which tends to have strong language, it gives me the censored versions. Is there a way to opt out of this feature, as I despise censorship especially in my music. Please fix this because I'm an ad...

Visitor

I listen to all types of music, but when I radio rap, which tends to have strong language, it gives me the censored versions.  Is there a way to opt out of this feature, as I despise censorship ...

licenced

Community Legend

1064 Views

3 replies

2 likes

  • 1064 Views
  • 3 replies
  • 2 likes

Solved!! Spotify is constantly deleting my offline tracks.

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 600 tracks) is downloaded. This problem occurred after the latest update I believe it was: 0.5.2.87. Im running it on the in...

Regular

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 600 tracks) is downloaded. This problem occurred after the latest update ...

Goodman

Spotify Legend

96761 Views

11 replies

12 likes

  • 96761 Views
  • 11 replies
  • 12 likes

HTC Tattoo not compatible...

I purchased premium just to get the music to my phone, but then I found out that it is not compatible with the Spotify App. My phone is a HTC Tattoo.Is there no other way than the app to get the music to the phone?

Newbie

I purchased premium just to get the music to my phone, but then I found out that it is not compatible with the Spotify App. My phone is a HTC Tattoo. Is there no other way than the app to get the ...

licenced

Community Legend

996 Views

3 replies

0 likes

  • 996 Views
  • 3 replies
  • 0 likes

Samsung 5512 not working

Is Samsung 5512 supported (gingerbread) my screen goes blank when I start the app.

Newbie

Is Samsung 5512 supported (gingerbread) my screen goes blank when I start the app.

licenced

Community Legend

820 Views

2 replies

0 likes

  • 820 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Android app using a LOT of data on 3G!

Hi there, I didn't use Spotify yesterday until the preview app was announced and I installed it. Since installing it yesterday shortly after it was announced I've been using it a fair amount. I have only listened to music in playlists already downloa...

Community Legend

Hi there,   I didn't use Spotify yesterday until the preview app was announced and I installed it. Since installing it yesterday shortly after it was announced I've been using it a fair amou...

Goodman

Spotify Legend

78933 Views

91 replies

7 likes

  • 78933 Views
  • 91 replies
  • 7 likes

Solved!! Screen saver mobile phone player navigator

I want to be able to control spotify from screen saver with out having to swipe away the screen saver to access spotify.

Newbie

I want to be able to control spotify from screen saver with out having to swipe away the screen saver to access spotify.

Liam

Community Legend

6057 Views

13 replies

0 likes

Screen saver spotify control
  • 6057 Views
  • 13 replies
  • 0 likes

Where are offline playlists stored?

I am probably right in saying that they show up as the 'Cache'? There is no other reason why my cache for the Spotify app should be >500MB....

Community Legend

I am probably right in saying that they show up as the 'Cache'? There is no other reason why my cache for the Spotify app should be >500MB....

Liam

Community Legend

1887 Views

4 replies

0 likes

  • 1887 Views
  • 4 replies
  • 0 likes