Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

1552 Views

0 replies

6 likes

  • 1552 Views
  • 0 replies
  • 6 likes

Not all songs available

Just curious as to why I'm not able to play all the songs in my playlist on my phone?

Newbie

Just curious as to why I'm not able to play all the songs in my playlist on my phone?

apgoldst

Regular

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Solved!! Missing randomize, back and forward controls

Hi, since last update of spotify I'm missing the option to put a playlist in random, and the forward / back-buttons in my HTC Sensation S running android 4.0.4. I must say i hate to have lost those options, when in a car driving alone you want to put...

Casual Listener

Hi, since last update of spotify I'm missing the option to put a playlist in random, and the forward / back-buttons in my HTC Sensation S running android 4.0.4.   I must say i hate to have...

Tanween

Casual Listener

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Solved!! listening to radio broadcast on android device

Apologies if this has been asked previously: I know I can listen to radio using desktop version of Spotify. Question is: how do I listen to / see the radio station listings while using my Android phone. All I seem to be able to do with the device is ...

Newbie

Apologies if this has been asked previously:  I know I can listen to radio using desktop version of Spotify.  Question is:  how do I listen to / see the radio station listings while us...

licenced

Community Legend

825 Views

5 replies

0 likes

  • 825 Views
  • 5 replies
  • 0 likes

spotify not working in samsung galaxy s3

Hi, Spotify is not working in my new phone. When I dowload the playlist and try to play the song it simply says: Song not available. I really don't know what I am doing wrong, tried downloading again and again. Please help!

Newbie

Hi,   Spotify is not working in my new phone. When I dowload the playlist  and try to play the song it simply says: Song not available. I really don't know what I am doing wrong, tr...

licenced

Community Legend

1157 Views

1 replies

0 likes

  • 1157 Views
  • 1 replies
  • 0 likes

HTC one V compatible with spotify?

Is the HTC One V compatible with spotify when using a SDHC 16GB card?

Newbie

Is the HTC One V compatible with spotify when using a SDHC 16GB card?

737 Views

0 replies

0 likes

  • 737 Views
  • 0 replies
  • 0 likes

i need help please! so frustrated!

ok so im connected to the same network and my phone is too, i have the spotify app on my phone, and i have the desktop app on my computer, i have subscribed to the premium subscription, my computer can download offline playlists but my phone cant. i ...

Newbie

ok so im connected to the same network and my phone is too, i have the spotify app on my phone, and i have the desktop app on my computer, i have subscribed to the premium subscription, my computer c...

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes

proportion of songs available in 'extreme' quality

hi all i've searched many forums and websites for the answer to this but nobody seems to know. please can somebody help me clarify - no speculation here, i need a definite answer - what fraction of the songs currently on the spotify library are avail...

Casual Listener

hi all   i've searched many forums and websites for the answer to this but nobody seems to know. please can somebody help me clarify - no speculation here, i need a definite answer - what fr...

egerton

Casual Listener

3318 Views

9 replies

0 likes

  • 3318 Views
  • 9 replies
  • 0 likes

Your lack of Android attention is causing me to cancel my subscription.

The Android app was in a sorry state for a long time, until I discovered the beta that was available. Downloaded that, and while it was marginally better it still had its bugs and crashed from time to time. I thought that was over with the "official"...

Music Fan

The Android app was in a sorry state for a long time, until I discovered the beta that was available. Downloaded that, and while it was marginally better it still had its bugs and crashed from time t...

reks

Music Fan

555 Views

2 replies

1 likes

  • 555 Views
  • 2 replies
  • 1 likes

This is getting embarassing..

How long has it been since the last update? We are still unable to do something as simple as save our freaking downloads to external SD. This should have been one of the FIRST things you should have got working since you are seriously limiting people...

Gig Goer

How long has it been since the last update?    We are still unable to do something as simple as save our freaking downloads to external SD. This should have been one of the FIRST things...

SteveBrammer

Community Legend

1549 Views

16 replies

3 likes

  • 1549 Views
  • 16 replies
  • 3 likes

Solved!! When will the spotify app be on the market for ICS users?

And how is this going to effected by JB? Also, where can I get the latest app for ICS? the one im running now wont save my downloaded playlists and makes me to redownload them again and again..

Regular

And how is this going to effected by JB?   Also, where can I get the latest app for ICS? the one im running now wont save my downloaded playlists and makes me to redownload them again and ag...

licenced

Community Legend

635 Views

4 replies

0 likes

  • 635 Views
  • 4 replies
  • 0 likes

Search in the new client shows only five first results for artists and albums?

I must be missing something here?On the desktop client i can click to get next five artist results e.g. but on the mobile client i cant find the possibility.-Dennis

Newbie

I must be missing something here? On the desktop client i can click to get next five artist results e.g. but on the mobile client i cant find the possibility. -Dennis

Curious

Newbie

310 Views

2 replies

0 likes

  • 310 Views
  • 2 replies
  • 0 likes

Bug: Mobile app allows last.fm username with spaces in it

After investigating why I constantly got "incorrect username/password" errors for last.fm, it turns out it's because the keyboard I use (swiftkey) inserts a space after the username, so my username is sent to last.fm like "username[SPACE]" instead of...

Music Fan

After investigating why I constantly got "incorrect username/password" errors for last.fm, it turns out it's because the keyboard I use (swiftkey) inserts a space after the username, so my username i...

reks

Music Fan

588 Views

2 replies

1 likes

  • 588 Views
  • 2 replies
  • 1 likes

My playlist is not downloading.

Hello. Whenever I try to download my spotify playlist on android its not working. Its stays flat on 0 % and this is really frustrating. Does anyone found a fix on this yet?

Regular

Hello.   Whenever I try to download my spotify playlist on android its not working. Its stays flat on 0 % and this is really frustrating.  Does anyone found a fix on this yet?

mrs-speechless

Newbie

3896 Views

3 replies

1 likes

  • 3896 Views
  • 3 replies
  • 1 likes

Solved!! All songs in playlists missing

So i've got a HTC Desire S, running Android v.2.3.5. Up until a few weeks ago i was using the old spotify-app- with great success. Now, as the app has been updated, all the songs in my playlists are gone. This includes my own playlists and my starred...

Regular

So i've got a HTC Desire S, running Android v.2.3.5. Up until a few weeks ago i was using the old spotify-app- with great success. Now, as the app has been updated, all the songs in my playlists are ...

JACK_P

Casual Listener

3083 Views

8 replies

0 likes

  • 3083 Views
  • 8 replies
  • 0 likes

30 Tage testen

Hallo, ich habe mir das Spotify App für Android runtergeladen und die 48 Stunden zum testen haben auch einwandfrei funktioniert. Bei der App beschreibung steht allerdings, dass ich den Test auf 30 Tage verlängern könnte. Ich habe allerdings keine E-M...

Regular

Hallo,   ich habe mir das Spotify App für Android runtergeladen und die 48 Stunden zum testen haben auch einwandfrei funktioniert. Bei der App beschreibung steht allerdings, dass ich den Tes...

pantoffeltier

Regular

995 Views

4 replies

0 likes

  • 995 Views
  • 4 replies
  • 0 likes

How to sync JUST songs in playlist thats not in spotifys library??

I am not talking about offline mode. I want to syn just the songs in my playlists that spotify hasnt recognized in its own library. When you sync a playlist it dl's all songs..but i dont need to waste space with all songs b/c spotify already recogniz...

Newbie

I am not talking about offline mode. I want to syn just the songs in my playlists that spotify hasnt recognized in its own library. When you sync a playlist it dl's all songs..but i dont need to wast...

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

Tracks keep re-downloading

I have the latest android build and lately I have had and issue where the app seems to have gotten stuck downloading the same set of tracks at the end of my save playlist. Any help?

Casual Listener

I have the latest android build and lately I have had and issue where the app seems to have gotten stuck downloading the same set of tracks at the end of my save playlist. Any help?

226 Views

0 replies

0 likes

  • 226 Views
  • 0 replies
  • 0 likes

Lossless Files

I have some lossless files that I have imported to Spotify. I have synced these files to my phone (HTC Desire S) for offline playing but when I try to play one the Spotify app closes. Is it possible to play lossless audio files via the mobile Android...

Casual Listener

I have some lossless files that I have imported to Spotify.  I have synced these files to my phone (HTC Desire S) for offline playing but when I try to play one the Spotify app closes. &nb...

Memarkiam

Regular

589 Views

1 replies

2 likes

  • 589 Views
  • 1 replies
  • 2 likes

HTC ChaCha

Hi, I have a problem. I've downloaded Spotify on my new mobile phone, the HTC ChaCha with Android Gingerbread. Before I had an Alcatel with Froyo, and it worked fine. Now, however, when I tap the Spotify-icon, the screen tilts, but does not show anyt...

Casual Listener

Hi,   I have a problem. I've downloaded Spotify on my new mobile phone, the HTC ChaCha with Android Gingerbread. Before I had an Alcatel with Froyo, and it worked fine. Now, however, when I ...

Infidel

Casual Listener

762 Views

1 replies

1 likes

  • 762 Views
  • 1 replies
  • 1 likes

Solved!! Spotify app won't connect to 3G network on Samsung GSII ICS

So yes, two days ago a strange problem started to occur. I tried to listen to music on my phone but the Spotify App just stayed in offline (the offline mode setting wasn't checked). I tried this numerous times untill I got fed up and uninstalled and ...

Casual Listener

So yes, two days ago a strange problem started to occur. I tried to listen to music on my phone but the Spotify App just stayed in offline (the offline mode setting wasn't checked). I tried this nume...

vipix

Casual Listener

6671 Views

4 replies

0 likes

  • 6671 Views
  • 4 replies
  • 0 likes