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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376014 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7546 Views

0 replies

7 likes

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  • 7 likes

new version

When wil there be a version released wich is able to sort the playlist by artists?

Music Fan

When wil there be a version released wich is able to sort the playlist by artists?

licenced

Community Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Thanks!

Just wanted to say Thanks to Spotify for apparently fixing the Android issue where the music would randomly stop playing or stop playing a few seconds into playing. Seemed the server would go offline, but even if you set the client to offline the iss...

Regular

Just wanted to say Thanks to Spotify for apparently fixing the Android issue where the music would randomly stop playing or stop playing a few seconds into playing. Seemed the server would go offline...

Goodman

Spotify Legend

381 Views

1 replies

2 likes

  • 381 Views
  • 1 replies
  • 2 likes

Android - New Playlists disappearing

I think there are similar posts to this one, but it doesn't seem to be a problem that is going away, and Spotify seem a long way from rectifying it. Since about last week, my mobile device ( HTC One X ) seems unable to retain any new playlists that I...

Regular

I think there are similar posts to this one, but it doesn't seem to be a problem that is going away, and Spotify seem a long way from rectifying it.    Since about last week, my mobile ...

Jahnzilla

Roadie

1415 Views

4 replies

2 likes

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Inbox crash

New Galaxy S3 user in the UK, longtime Premium subscriber. Installed Spotify, generally all is working ok except that every time I launch the Inbox the app crashes immediately. Un installed and reinstalled twice to no avail. Any ideas?

Music Fan

New Galaxy S3 user in the UK, longtime Premium subscriber. Installed Spotify, generally all is working ok except that every time I launch the Inbox the app crashes immediately. Un installed and reins...

Liam

Community Legend

462 Views

1 replies

0 likes

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I don't understand how to sort by artist

Surely this feature cannot be absent from Spotify by now? I'm paying premium obviously, and I just switched from Grooveshark, which basically allows me to save song by song and sort by title, artist, what have you, album, but Spotify... all I can do ...

Visitor

Surely this feature cannot be absent from Spotify by now? I'm paying premium obviously, and I  just switched from Grooveshark, which basically allows me to save song by song and sort by title, a...

user-removed

Not applicable

779 Views

3 replies

0 likes

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  • 3 replies
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Delete a musik list in my phone??

Can I delete a music list that i created. And how do I delet it ???

Visitor

Can I delete a music list that i created. And how do I delet it ???

Liam

Community Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
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Paid for Premium - Android App still stays "Free Trial has ended"

Paid for Spotify Premium, downloaded Android app, when I open it it says my "Free Trial has ended." Have tried reinstalling the app, rebooting, changing wireless networks, nothing works - still can't use Spotify Premium on my phone after paying for i...

Visitor

Paid for Spotify Premium, downloaded Android app, when I open it it says my "Free Trial has ended." Have tried reinstalling the app, rebooting, changing wireless networks, nothing works - still can't...

meahtenoha

Spotify

690 Views

1 replies

0 likes

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Solved!! Android App stops when PC App starts

I appreciate that this might not be the right category for the issue, but it is hard to tell, and apologies if it is the wrong category. I have a premium account. I use Spotify in three ways. Streaming over my Squeezebox Server, running directly over...

Regular

I appreciate that this might not be the right category for the issue, but it is hard to tell, and apologies if it is the wrong category.   I have a premium account. I use Spotify in three wa...

neo-x

Community Legend

1266 Views

8 replies

0 likes

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Playlists with local files is pending. How do i sync them?

Hi everyone! Im using spotify on my galaxy s2. It's been working good until a couple of months ago when my local files stopped working (spotify crashed when trying to play them). Now they all just show up grey in my playlists and i am not able to syn...

Casual Listener

Hi everyone!   Im using spotify on my galaxy s2. It's been working good until a couple of months ago when my local files stopped working (spotify crashed when trying to play them). Now they ...

neekers

Newbie

3033 Views

3 replies

0 likes

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Radio ads / limitations

Few questions I've had from the mobile radio. I have an unlimited account, not a Premium account, will my mobile radio have ads? I created a new station, and the song it played next was just, way wrong, so I gave it a thumbs down and it told me I onl...

Casual Listener

Few questions I've had from the mobile radio.   I have an unlimited account, not a Premium account, will my mobile radio have ads?   I created a new station, and the song it played ...

clarkaddison

Casual Listener

692 Views

2 replies

0 likes

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DroidX won't open Spotify

I've installed Spotify using Google Play. The installation completes, but I can't open Spotify. All I see is a white screen and it never opens the app. Any ideas what's happening & how to fix it?

Music Fan

I've installed Spotify using Google Play.  The installation completes, but I can't open Spotify.  All I see is a white screen and it never opens the app.  Any ideas what's happening &a...

licenced

Community Legend

746 Views

1 replies

0 likes

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  • 1 replies
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Spotify & Samsung Galaxy Tab

Is Spotify supported on a Samsung Galaxy Tab using Android 4.0? If so what type of Spotify-account is required?

Casual Listener

Is Spotify supported on a Samsung Galaxy Tab using Android 4.0? If so what type of Spotify-account is required?

licenced

Community Legend

5010 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Just wondering if any customer service agents actually read this forum?

I have not seen any truly helpful responses to the deleting offline playlists thread. Any reason why? I mean, a simple "we don't care and are too big to fail" is okay with me.

Music Fan

I have not seen any truly helpful responses to the deleting offline playlists thread.  Any reason why?  I mean, a simple "we don't care and are too big to fail" is okay with me.

licenced

Community Legend

483 Views

3 replies

0 likes

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Downloading playlists stuck at 0%

Hello folks. I cant seem to fix this. Uninstalled the app, changed wifi-routers, cleared cashe, installed the beta, All login info is correct, premium subscriber. I must say, for a multimilion company, you shure dont have your own software working. I...

Casual Listener

Hello folks.   I cant seem to fix this. Uninstalled the app, changed wifi-routers, cleared cashe, installed the beta,  All login info is correct, premium subscriber. I must say, for a...

licenced

Community Legend

2057 Views

5 replies

0 likes

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Assistance in offline mode /Hilfe bei Offline Modus

Hello, I do not know if I'm right here, but I tried for weeks now for my songs on the phone to listen to offline. Everything I've read so far, I've tried to implement, but nothing could help me. Now I have downloaded a new phone (5gb free storage + 1...

Newbie

Hello, I do not know if I'm right here, but I tried for weeks now for my songs on the phone to listen to offline. Everything I've read so far, I've tried to implement, but nothing could help me. ...

licenced

Community Legend

1839 Views

1 replies

0 likes

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SYNC

Spotify won´t sync all of my songs, it won´t sync all of my local files either. My mobile is connected to the same network as my computer btw.

Regular

Spotify won´t sync all of my songs, it won´t sync all of my local files either. My mobile is connected to the same network as my computer btw.

licenced

Community Legend

594 Views

3 replies

0 likes

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  • 3 replies
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New Spotify version (shown at I/O) for Jelly Bean unavailable

Hi I was watching the "What is new in Android" session from Google I/O 2012 ( http://www.youtube.com/watch?v=Yc8YrVc47TI&feature=g-vrec ). There was a screenshot of the new Spotify version with a better notification. This is the screenshot: I can't f...

Visitor

Hi   I was watching the "What is new in Android" session from Google I/O 2012 ( http://www.youtube.com/watch?v=Yc8YrVc47TI&feature=g-vrec ). There was a screenshot of the new Spotif...

dcdttu

Gig Goer

1924 Views

6 replies

1 likes

  • 1924 Views
  • 6 replies
  • 1 likes