Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6797 Views

0 replies

7 likes

  • 6797 Views
  • 0 replies
  • 7 likes

Trouble with the latest release? Let us know.

Something not working with the Spotify app after a new release? Please give us your feedback! There are two parts to identifying, solving and forwarding issues. Please follow the below troubleshooting steps to see if you can resolve the issue on your...

Spotify Legend

Something not working with the Spotify app after a new release? Please give us your feedback!   There are two parts to identifying, solving and forwarding issues.   Please follow ...

Goodman

Spotify Legend

35614 Views

153 replies

1 likes

  • 35614 Views
  • 153 replies
  • 1 likes

CM9 with DSP Manager

Hi. I'm using Cyanogenmod 9 with the new version of Spotify. The problem is that CM9 have DSP Manager to adjust equalizer settings, and that one won't work with Spotify. The help file for DSP Manager states the following: DSP Manager is per-output au...

Newbie

Hi.   I'm using Cyanogenmod 9 with the new version of Spotify. The problem is that CM9 have DSP Manager to adjust equalizer settings, and that one won't work with Spotify.   The h...

lagus

Music Fan

5340 Views

12 replies

1 likes

  • 5340 Views
  • 12 replies
  • 1 likes

Solved!! Move music to SD card ?.

Is it alrady possible to move music to you SD card?. It was with the old version?. I still hate te looks of the new version and terrible with tablet. Please help.

Roadie

Is it alrady possible to move music to you SD card?.    It was with the old version?.   I still hate te looks of the new version and terrible with tablet.     P...

Joe

Community Legend

16443 Views

3 replies

0 likes

  • 16443 Views
  • 3 replies
  • 0 likes

App crashes, deleted playlists are not deleted

Please don't kill me, I know that most of my words were written many times before here. But I am very upset. Since the update (HTC Wildfire) the app crashes. I have to turn off the mobile Internet and start the app. After starting the app I can turn ...

Regular

Please don't kill me, I know that most of my words were written many times before here. But I am very upset. Since the update (HTC Wildfire) the app crashes. I have to turn off the mobile Internet ...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

The new version, syncing local files.

I tried to find search and I didn't find this in any of the 1st page problems and as Im about to embark to work, my search-times' limited. If there is a solution to this please post it here and I'll follow the link. If that happens, sorry for the new...

Regular

I tried to find search and I didn't find this in any of the 1st page problems and as Im about to embark to work, my search-times' limited. If there is a solution to this please post it here and I'll ...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

A

A

Newbie

A

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Spotify mobile detects volume changes outside of the applications scope.

Spotify mobile detects when you change your volume on your phone, which prevents you from adjusting ringer volume and navigation volume for example, when logged into the application. I dont seem to believe that this would be phone specific. My naviga...

Music Fan

Spotify mobile detects when you change your volume on your phone, which prevents you from adjusting ringer volume and navigation volume for example, when logged into the application.  I dont see...

Drekle

Music Fan

1196 Views

4 replies

0 likes

  • 1196 Views
  • 4 replies
  • 0 likes

Spotify Mobile should include sound drop.

I would like the sound drop application in spotify mobile so that I can listen to music without creating playlists or searching for music while driving.

Music Fan

I would like the sound drop application in spotify mobile so that I can listen to music without creating playlists or searching for music while driving.

David

Spotify Legend

1321 Views

4 replies

0 likes

  • 1321 Views
  • 4 replies
  • 0 likes

New version USELESS

It plays a random number of minutes of a song and then stops and goes 'offline'. Then back online again almost immediately. Restarting the same song or other song works but with same result. Maybe it is when the connectionspeed dips, like when riding...

Music Fan

It plays a random number of minutes of a song and then stops and goes 'offline'. Then back online again almost immediately. Restarting the same song or other song works but with same result. Maybe it...

licenced

Community Legend

597 Views

3 replies

0 likes

  • 597 Views
  • 3 replies
  • 0 likes

Currently unusable through FaceBook SPAM

Every time I log in, I get a FaceBook choice. Cancel just cancels Spotify and I don't want to connect to FaceBook. I'd like to keep some privacy. Please end this F***ing spam or give me my money back. I am a paying customer and this I cannot even use...

Newbie

Every time I log in, I get a FaceBook choice.   Cancel just cancels Spotify and I don't want to connect to FaceBook. I'd like to keep some privacy.   Please end this F***ing spam ...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

How to stop Screen Time Out when in car dock?

My main use for Spotify on Android is in the car. The trouble is, the new app allows the screen to time-out...so I have to enter my PIN number to get back to the controls. Very dangerous with my driving! I'm sure the old one didn't allow screen-time-...

Casual Listener

My main use for Spotify on Android is in the car. The trouble is, the new app allows the screen to time-out...so I have to enter my PIN number to get back to the controls. Very dangerous with my driv...

licenced

Community Legend

871 Views

1 replies

1 likes

  • 871 Views
  • 1 replies
  • 1 likes

Spotify crashes every time I open on SGS2 with ICS.

Hi! My spotify app crashes all the time when I open it on my Samsung Galaxy S2 with Android 4.0! It first shows "Playlists" and something about that how I can download playlists or something. After that the app freezes and shows a black screen instea...

Newbie

Hi!   My spotify app crashes all the time when I open it on my Samsung Galaxy S2 with Android 4.0!   It first shows "Playlists" and something about that how I can download playlists...

licenced

Community Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Exit button gone on latest update?

Hi all, my phone has just updated a whole bunch of apps including Spotify and the layout is a lot nicer but I can't seem to find anyway of actually closing down the app... anyone offer a hand? Cheers! Pete

Newbie

Hi all, my phone has just updated a whole bunch of apps including Spotify and the layout is a lot nicer but I can't seem to find anyway of actually closing down the app... anyone offer a hand? &nbs...

licenced

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Solved!! Blank screen on new spotify version

I tried the new version of spotify to android 4. It seemed good at first but now i only get a totally blank screen and i can't play any music at all. I have a google nexus. I don't know what the problem is. Any idea??

Newbie

I tried the new version of spotify to android 4. It seemed good at first but now i only get a totally blank screen and i can't play any music at all. I have a google nexus. I don't know what the prob...

Joe

Community Legend

57309 Views

206 replies

4 likes

  • 57309 Views
  • 206 replies
  • 4 likes

How to add complete albums to playlists

Since the new Android software for smartphones (0.5.115.g81977995 (0.9.3.608.g5049138e)) I'm not able to add complete albums to playlists. This option was always available in the old version. Instead I have to use the desktop software to use this opt...

Newbie

Since the new Android software for smartphones (0.5.115.g81977995 (0.9.3.608.g5049138e)) I'm not able to add complete albums to playlists. This option was always available in the old v...

cvillefc

Newbie

2992 Views

4 replies

0 likes

  • 2992 Views
  • 4 replies
  • 0 likes

last.fm scrobble caching in new app

Okay so one thing I love about the new app is that it seems to be caching and posting more tracks to last.fm while having been forced into "offline" mode (e.g. by way of losing service etc).... but I still don't think its grabbing everything? Scenari...

Regular

Okay so one thing I love about the new app is that it seems to be caching and posting more tracks to last.fm while having been forced into "offline" mode (e.g. by way of losing service etc).... but I...

jmbehrens

Regular

2355 Views

8 replies

3 likes

  • 2355 Views
  • 8 replies
  • 3 likes

Login impossible on HTC Wildfire S

Hi! When trying to start the spotify app on HTC Widlfire S (Android 2.3.3), all I get is an empty page with Facebook logo and I can't login anywhere. I have tried installing different spotify versions, different versions of the facebook app, removing...

Casual Listener

Hi!   When trying to start the spotify app on HTC Widlfire S (Android 2.3.3), all I get is an empty page with Facebook logo and I can't login anywhere. I have tried installing different spot...

651 Views

0 replies

0 likes

  • 651 Views
  • 0 replies
  • 0 likes

Duplicate accounts - spotify v facebook - connection problems

Hi there,I've had problems for the last few months with my spotify not working. I've been a premium subscriber for quite a while and let my subscription lapse as I was so frustrated with the lack of android support.I previously had issues on my andro...

Casual Listener

Hi there, I've had problems for the last few months with my spotify not working. I've been a premium subscriber for quite a while and let my subscription lapse as I was so frustrated with the lack...

Peter__

Community Legend

915 Views

6 replies

0 likes

  • 915 Views
  • 6 replies
  • 0 likes

Nothing showing up in friends list

There is not a single friend that shows up when I click on that option from the Menu. I am logged in using my Facebook credentials.

Newbie

There is not a single friend that shows up when I click on that option from the Menu.  I am logged in using my Facebook credentials.

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

MOVE MY DOWNLAODS TO MY MP3

Hi, bought lots tracks but not sure how to move them into my device (MP3)? any ideas? thank you.

Casual Listener

Hi, bought lots tracks but not sure how to move them into my device (MP3)? any ideas? thank you.

miciolaone

Casual Listener

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
  • 0 likes