Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
211894 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
562967 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
464535 Views
577 replies
39 likes
Question is in title really but ill expand. Say i have 2 playlists Playlist 1 Pop song Rock song Playlist 2 Country song Rap song OK still with me? Now I store both of those offline OK? Now if i make a new playlist, containing a song from EACH playli...
Question is in title really but ill expand. Say i have 2 playlists Playlist 1 Pop song Rock song Playlist 2 Country song Rap song OK still ...
Casual Listener
1095 Views
2 replies
1 likes
The application crashes everytime im starting it since the latest update. I have done a fabric re-install and i have tryed to re-install the program, Please help me. The worst part i that there is no support to call! Thanks / SAmuel
The application crashes everytime im starting it since the latest update. I have done a fabric re-install and i have tryed to re-install the program, Please help me. The worst part i ...
Community Legend
2085 Views
1 replies
0 likes
Just so you guys know, the starring system on Android does not function effeciently. When the user is looking at a list of tracks and presses on one until the menut comes up, they can then select to "Star" the song but then if the user selects that s...
Just so you guys know, the starring system on Android does not function effeciently. When the user is looking at a list of tracks and presses on one until the menut comes up, they can then select to ...
696 Views
0 replies
0 likes
Hello, I just update the new version of Spotify, on a 2.2.1 Android (no root). It's a HTC Wildfire smartphone. I can't access Equalizer and audio features, they don't appear in the Spotify's settings or the android's settings. Where could I find them...
Hello, I just update the new version of Spotify, on a 2.2.1 Android (no root). It's a HTC Wildfire smartphone. I can't access Equalizer and audio features, they don't appear in ...
Casual Listener
1489 Views
2 replies
0 likes
I have a Samsung Infuse and it is stuck in ofline mode. it has always been in ofline mode.
I have a Samsung Infuse and it is stuck in ofline mode. it has always been in ofline mode.
Community Legend
742 Views
3 replies
0 likes
Hi everypone! I've used Unlimited for alomost 2 years now and I've just bought a tablet running Android 4.0.3. I've downloaded Spotify for it but when I want to use it via WiFi in the same way as I use it on my PC it asks me to something like downloa...
Hi everypone! I've used Unlimited for alomost 2 years now and I've just bought a tablet running Android 4.0.3. I've downloaded Spotify for it but when I want to use it via WiFi in the same way...
Not applicable
1903 Views
1 replies
0 likes
Hi, I got a question. Is it possible to delete songs you've downloaded at spotify from your mobile? My SD card is full and I can't find any mp3 files on my mobile. Help, please! Thx in advance.
Hi, I got a question. Is it possible to delete songs you've downloaded at spotify from your mobile? My SD card is full and I can't find any mp3 files on my mobile. Help, please! Thx in advance.
532 Views
0 replies
0 likes
Hi there! First off I tried looking through the board to see if I found someone with a similar issue, but could not find a post about it. However I did not have time to read every post, so apologies if this has already been brought up! I am running t...
Hi there! First off I tried looking through the board to see if I found someone with a similar issue, but could not find a post about it. However I did not have time to read every post, so...
Music Fan
921 Views
1 replies
1 likes
Hi there, At the moment I run Spotify on my Windows laptop while streaming music to my stereo via an Apple Airport Express. Therefore I use 'AirFoil' sofware from Rogue Amoebe (2 seconds delay, unfortunately). Now, I think about buying a Google Nexus...
Hi there, At the moment I run Spotify on my Windows laptop while streaming music to my stereo via an Apple Airport Express. Therefore I use 'AirFoil' sofware from Rogue Amoebe (2 seconds...
Music Fan
4093 Views
3 replies
2 likes
I can not download any playlists on any of my devices. I tried all of the troubleshooting. Still nothing. Can anyone help, please?
I can not download any playlists on any of my devices. I tried all of the troubleshooting. Still nothing. Can anyone help, please?
Music Fan
1950 Views
13 replies
0 likes
I bought a new mobile a month ago. Xperia Go (ST27i) with Android 2.3.7. I choosed this mobile because its made for a lot of data capacity and is water proof and can be used outdoors in all kind of weather. (I live in Norway.....) The main apps am us...
I bought a new mobile a month ago. Xperia Go (ST27i) with Android 2.3.7. I choosed this mobile because its made for a lot of data capacity and is water proof and can be used outdoors ...
Regular
2645 Views
5 replies
0 likes
Updated my app to the latest release last night. Seemed to be working fine for a few hours then this morning on my way to work after a reboot I get nothing but a blank all white or all black screen and it just freezes until i tap the home button. I'm...
Updated my app to the latest release last night. Seemed to be working fine for a few hours then this morning on my way to work after a reboot I get nothing but a blank all white or all black screen a...
732 Views
0 replies
0 likes
So yeh, I recently bought spotify premium for a month and now after 3 days it's gone... Is there any way for me to contact Spotifys support and if so, please tell me how-.-
So yeh, I recently bought spotify premium for a month and now after 3 days it's gone... Is there any way for me to contact Spotifys support and if so, please tell me how-.-
392 Views
0 replies
0 likes
Hi I am new to Spotify and would like to know how to download the Spotify app to my android phone - - any help
Hi I am new to Spotify and would like to know how to download the Spotify app to my android phone - - any help
Spotify Legend
534 Views
1 replies
0 likes
In the new version (0.5.3.56) i'm trying to start the new Audio Effects panel in settings, but when i do so the whole app crashes. I'm on ICS Sony Xperia Arc. The feature is for ICS so it should work. Someone else having this?
In the new version (0.5.3.56) i'm trying to start the new Audio Effects panel in settings, but when i do so the whole app crashes. I'm on ICS Sony Xperia Arc. The feature is for ICS so it should work...
Music Fan
1141 Views
1 replies
0 likes
Hi, Can anybody tell me how to stream music from my android samsung telephone to an airport express? Witch app do I need? Thank you Adriaan.
Hi, Can anybody tell me how to stream music from my android samsung telephone to an airport express? Witch app do I need? Thank you Adriaan.
Casual Listener
975 Views
1 replies
1 likes
When I am at home, I always connect to my wifi as to not chew up my data plan on my phone. What I want to know is if I am connected to my wifi and I download a playlist (to play in offline mode), does the playlist get downloaded over wifi or my mobil...
When I am at home, I always connect to my wifi as to not chew up my data plan on my phone. What I want to know is if I am connected to my wifi and I download a playlist (to play in offline mod...
Community Legend
1197 Views
1 replies
0 likes
When checking phone bills I just realised my son had gone well over his data limit (costing £10-£15 extra) this month by accidentally leaving spotify online. Both he and I have a spotify premium subscription and love the service, but also tend to rep...
When checking phone bills I just realised my son had gone well over his data limit (costing £10-£15 extra) this month by accidentally leaving spotify online. Both he and I have a spotify premium subs...
Community Legend
1402 Views
1 replies
2 likes
For some reason a bunch of my playlists show up on my Android phone in an itunes subfolder. This is not a big deal but it's irritating. Does anybody know why they are grouped this way and can it be changed to just a regular list. They definitly are n...
For some reason a bunch of my playlists show up on my Android phone in an itunes subfolder. This is not a big deal but it's irritating. Does anybody know why they are grouped this way and can it be c...
Casual Listener
749 Views
2 replies
0 likes
When we try to open spotify, following message on display. " The program Spotify(prosess com.spotify.mobile.android.ui) has unexpected stopped. Try again" We have problems with: Samsung Galaxy S(Fastware: 2.3.3,model GT-I9000) HTC Sense and HTC Desir...
When we try to open spotify, following message on display. " The program Spotify(prosess com.spotify.mobile.android.ui) has unexpected stopped. Try again" We have problems with: Samsung Galaxy S(Fa...
Spotify Legend
4650 Views
17 replies
0 likes
