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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375430 Views

541 replies

34 likes

Account
Free
  • 375430 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
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  • 7 likes

Spotify offline sync music disappears

My phone keeps losing sync with bloody spotify meaning that all my music that I've synced offline decides to delete themselves from my phone so that I have to sync it again. This is happening on a monthly basis I have a full premium account. Android ...

Music Fan

My phone keeps losing sync with bloody spotify meaning that all my music that I've synced offline decides to delete themselves from my phone so that I have to sync it again.   This is happen...

Goodman

Spotify Legend

2530 Views

3 replies

0 likes

  • 2530 Views
  • 3 replies
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[APP BUG] Issues maintaining playback on MOTOROLA ATRIX HD, crashes often.

Using Spotify app, cant maintain playback thru most songs. If I try to use the controls, it freezes. Crashes. Rendering the app minimally usable. It's actually better at streaming than playing from the device. The device partitions it's internal stor...

Newbie

Using Spotify app, cant maintain playback thru most songs. If I try to use the controls, it freezes. Crashes.   Rendering the app minimally usable. It's actually better at streaming than pla...

wakeupgodfrey

Newbie

729 Views

1 replies

1 likes

  • 729 Views
  • 1 replies
  • 1 likes

The music stop play after my android tablet goes to sleep mode

To whom it may concern, I just bought an Acer Iconia tablet A510 with android 4.0 and a Bluetooth Dongle - RCA "aptX WTX-500 advance accoustic". The system work well and suceed to transmit well the music in Bluetooth but unfortunatelly the music stop...

Newbie

To whom it may concern,  I just bought an Acer Iconia tablet A510 with android 4.0 and a Bluetooth Dongle - RCA "aptX WTX-500 advance accoustic". The system work well and suceed to transmi...

rudyamid

Casual Listener

1643 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Search within playlist

Hello Spotify! First of all - I absolutely love the service. I have been a premium member for several months and it is worth every penny. Not only do I feel like I am supporting the artists but having an all you can eat buffet of music is fantastic. ...

Newbie

Hello Spotify!  First of all - I absolutely love the service.  I have been a premium member for several months and it is worth every penny.  Not only do I feel like I am supporting the...

licenced

Community Legend

918 Views

1 replies

1 likes

  • 918 Views
  • 1 replies
  • 1 likes

Cant Find Spotify Top Lists

So i got Samsung Galaxy S3 and i think i got newest spotify version. But on my old phone i could find Spotify Top List just like on my PC so i couldt listen to top 100 or whatever it is. But on this version i cant find that. Is there something im mis...

Regular

So i got Samsung Galaxy S3 and i think i got newest spotify version. But on my old phone i could find Spotify Top List just like on my PC so i couldt listen to top 100 or whatever it is.   B...

434 Views

0 replies

0 likes

  • 434 Views
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Logging into spotify without an internet connection

Hi, I recently noticed that it is not possible to login to spotify without an internet connection, for example if in a rural area or flying. It is annoying as offline content can not be accessed. I found another post on this with no replies, does any...

Music Fan

Hi, I recently noticed that it is not possible to login to spotify without an internet connection, for example if in a rural area or flying. It is annoying as offline content can not be accessed. ...

personanongrata

Roadie

8574 Views

22 replies

1 likes

  • 8574 Views
  • 22 replies
  • 1 likes

Syncing over Wifi with droid. Can I use the unlimited subscription?

Hi,I'm trying to sync my phone with spotify over wifi with my computer. It seems to be working ok, but I can't play what I have. If I have to get a subscription, can I get the unlimited option and it still work, or do I have to have the premium so I ...

Casual Listener

Hi, I'm trying to sync my phone with spotify over wifi with my computer. It seems to be working ok, but I can't play what I have. If I have to get a subscription, can I get the unlimited option and ...

neo-x

Community Legend

739 Views

3 replies

0 likes

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"Open Spotify" opens a Spotify site?

Why in earth a "Open Spotify" opens a Spotify download site? When I use Voice search in Android, I like to open Spotify app not site. What should I say to this phone, so it can open a Spotify app for me? Thank you.

Visitor

Why in earth a "Open Spotify" opens a Spotify download site?   When I use Voice search in Android, I like to open Spotify app not site. What should I say to this phone, so it can open a Spot...

user-removed

Not applicable

631 Views

3 replies

0 likes

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My playlist are not down loading and spofify says offline

I am trying to get my play list to load and it looks like they are hung. When I first set up the account on Saturday it loaded half my tracks but now I am stuck at 78% and it continues to say its offline.....any help?

Newbie

I am trying to get my play list to load and it looks like they are hung. When I first set up the account on Saturday it loaded half my tracks but now I am stuck at 78% and it continues to say its off...

licenced

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Last day with Windows Phone ;)

Tomorrow I go to receive my Android phone to post office. Can you believe, I can then enjoy Spotify again on mobile... Can't wait! However the Windows Phone isn't bad, but this Spotify app here is piece of crap. You know what I mean. It's buggy, outd...

Visitor

Tomorrow I go to receive my Android phone to post office. Can you believe, I can then enjoy Spotify again on mobile... Can't wait! However the Windows Phone isn't bad, but this Spotify app here is pi...

user-removed

Not applicable

2137 Views

5 replies

1 likes

  • 2137 Views
  • 5 replies
  • 1 likes

Search feature doesnt work... :(

I just upgraded my Droid (sams gal s2, Spotify premium) and now it seems that Google search has the power in Spotify also.I am no longer able to use the search option either on tracks, artist not album. The search field looks like google with the Mic...

Visitor

I just upgraded my Droid (sams gal s2, Spotify premium) and now it seems that Google search has the power in Spotify also. I am no longer able to use the search option either on tracks, artist not...

mittamo

Casual Listener

588 Views

3 replies

0 likes

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  • 3 replies
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Downloaded/local songs used in radio?

Does anyone know if downloaded or local songs are used in a radio based on a playlist? This would significantly reduce the amount of data over 3G/4G. I haven't found the answer but I would assume its possible since local files can be played used in a...

Newbie

Does anyone know if downloaded or local songs are used in a radio based on a playlist? This would significantly reduce the amount of data over 3G/4G.   I haven't found the answer but I would...

414 Views

0 replies

0 likes

  • 414 Views
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Playlists

I've been trying out the Spotify Premium and decided to ask around here before abandoning it. Is there anything in the works to sort out (what I perceive to be) the dogpile disaster that is playlists on Android? It's just an awful dogpile that does n...

Gig Goer

I've been trying out the Spotify Premium and decided to ask around here before abandoning it.   Is there anything in the works to sort out (what I perceive to be) the dogpile disaster that i...

personanongrata

Roadie

1630 Views

7 replies

0 likes

  • 1630 Views
  • 7 replies
  • 0 likes

Solved!! Kindle Fire won't log in with Facebook login

Hi, I downloaded the new Kindle Fire version of Spotify yesterday but when I try to login with my Facebook credentials it just keeps saying 'Logging in, please wait...' Occasionally it comes up with a little message saying they are experiencing probl...

Casual Listener

Hi,  I downloaded the new Kindle Fire version of Spotify yesterday but when I try to login with my Facebook credentials it just keeps saying 'Logging in, please wait...' Occasionally it comes ...

djlender

Casual Listener

8261 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Playlist crashes because album was removed from Spotify

So this morning I was listening to a playlist on my HTC Inspire and all the sudden the music stopped. I thought downloading it would fix it, but it just ended up displaying 92% downloaded and I couldn't clear it. I realized the song it was crashing o...

Regular

So this morning I was listening to a playlist on my HTC Inspire and all the sudden the music stopped. I thought downloading it would fix it, but it just ended up displaying 92% downloaded and I could...

mgmcewne

Regular

1319 Views

3 replies

0 likes

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  • 0 likes

All I see is white

I see the black "Spotify" bar at the top with the button to open the menu, which too just opens up white and everything else is white. I've tried closing the app and reopening it. I have no idea if it's actually closing it, but it's not in my task ma...

Visitor

I see the black "Spotify" bar at the top with the button to open the menu, which too just opens up white and everything else is white. I've tried closing the app and reopening it. I have no idea if i...

David

Spotify Legend

720 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Premium account but not able to play downloaded tracks offline

Hi This question is really directly to Spotify support but I couldn't see a way of contacting them other than here. I have an Asus Transformer Prime running Android 4.0.3 and the latest version of Spotify with a Spotify Premium account. Offline mode ...

Casual Listener

Hi   This question is really directly to Spotify support but I couldn't see a way of contacting them other than here. I have an Asus Transformer Prime running Android 4.0.3 and the latest ...

licenced

Community Legend

666 Views

3 replies

0 likes

  • 666 Views
  • 3 replies
  • 0 likes

blue tooth pause and skip not working

Why won't the pause and skip controls on my bluetooth work with spotify. I try to pause or skip and Tunewiki starts up.

Regular

Why won't the pause and skip controls on my bluetooth work with spotify. I try to pause or skip and Tunewiki starts up. 

dcroze

Regular

616 Views

3 replies

0 likes

  • 616 Views
  • 3 replies
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Using v 0.5.2.87 and having streaming problems

Lots of bad connection and skipping when streaming on newest version. Using Premium on Android ICS on Galaxy Nexus. No problem playing downloaded files. Any one else or suggestions? Didn't have problems with previous version of app.

Roadie

Lots of bad connection and skipping when streaming on newest version. Using Premium on  Android ICS on Galaxy Nexus. No problem playing downloaded files. Any one else or suggestions?   ...

semon

Music Fan

484 Views

2 replies

0 likes

  • 484 Views
  • 2 replies
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USB Syncing

This feature is really needed. My desktop is connected to a gigabit switch connected to my router. My phone is connected wirelessy via my router. The phone won't show up on my desktop's app. Why can't it just be easy to sync via USB like the ipod? It...

Newbie

This feature is really needed.    My desktop is connected to a gigabit switch connected to my router.   My phone is connected wirelessy via my router.   The phone won'...

Liam

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes