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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397069 Views

547 replies

35 likes

Account
Free
  • 397069 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8491 Views

0 replies

7 likes

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Spotify on PC doesnt find my Android

Hello. When i try to sync my phone on the computer with spotify, spotify cant find my phone. Its an LG Optimus 3D FYI.Now, im not trying to sync my playlists, but my local files. I have the latest version, my PC is on a Wire and my phone is on Wirele...

Newbie

Hello.   When i try to sync my phone on the computer with spotify, spotify cant find my phone. Its an LG Optimus 3D FYI. Now, im not trying to sync my playlists, but my local files. I have ...

Goodman

Spotify Legend

2252 Views

7 replies

0 likes

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Spotify won't stream to Last.FM

Hi, I have installed Spotify on my new Samsung Galaxy S3 and my question is now why it won't stream to my Last.Fm page? It keeps saying that 'authentication failed' because of wrong username or password but I have checked and edited it 10 times now a...

Casual Listener

Hi,   I have installed Spotify on my new Samsung Galaxy S3 and my question is now why it won't stream to my Last.Fm page? It keeps saying that 'authentication failed' because of wrong user...

licenced

Community Legend

680 Views

2 replies

0 likes

  • 680 Views
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no sound at all for my htc hero s

Hi everyone, Just having some poblems with spotify...ive installed, removed, reinstalled, changed my streaming use extreme actually i tried all three settings.... ive taken out the battery and it doesnt matter if its the first song or not i have abso...

Casual Listener

Hi everyone, Just having some poblems with spotify...ive installed, removed, reinstalled, changed my streaming use extreme actually i tried all three settings.... ive taken out the battery and it d...

solarryis

Casual Listener

814 Views

2 replies

0 likes

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android (samsung galaxy siii) won't go past login screen

Hi, I am a spotify premium user and I uninstalled spotify on my android as it was permanently offline. when i reinstalled i can't login at all. I have searched for fixes and have tried checking for a space after my user name (there isn't one) and dow...

Casual Listener

Hi,   I am a spotify premium user and I uninstalled spotify on my android as it was permanently offline. when i reinstalled i can't login at all.   I have searched for fixes and&nbs...

David

Spotify Legend

3562 Views

9 replies

0 likes

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The Android app is TERRIBLE!!!

Dear Spotify staff, I hope you noticed, but the Android app is extremely buggy and terrible in terms of settings and such, the iPhone app seems to be way better... My question is; can we see a update in the near future that solves all these bugs and ...

Regular

Dear Spotify staff,   I hope you noticed, but the Android app is extremely buggy and terrible in terms of settings and such, the iPhone app seems to be way better...   My question is; c...

neo-x

Community Legend

1555 Views

3 replies

3 likes

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Solved!! Spotify will not open

I have a Motorola RAZR and I have had Spotify on it for 5-6 months with no issues. Now when I try to open it, I get a white screen that says Spotify on the top and has the little menu button on the top left corner, but it does nothing whe you push it...

Casual Listener

I have a Motorola RAZR and I have had Spotify on it for 5-6 months with no issues. Now when I try to open it, I get a white screen that says Spotify on the top and has the little menu button on the t...

neo-x

Community Legend

1897 Views

3 replies

0 likes

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**** Android app users, take action! -- here's how... ****

Everyone who is frustrated with the Spotify Android app, due either to its utter lack of quality or its utter lack of support, please consider taking the following two actions: 1.) File a report with the Better Business Bureau -- many reports have al...

Roadie

Everyone who is frustrated with the Spotify Android app, due either to its utter lack of quality or its utter lack of support, please consider taking the following two actions:   1.) File a ...

neo-x

Community Legend

4487 Views

37 replies

0 likes

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Solved!! Transfer offline playlist from one android device to another?

Hi! I have bought a Dynavin system in my car with android. I have downloaded spotify, but I have some problems. My 3G modem is really bad, so I cant download offline playlist from it. And Wifi won't work. Therefore I was wondering if it's possible to...

Casual Listener

Hi!   I have bought a Dynavin system in my car with android. I have downloaded spotify, but I have some problems. My 3G modem is really bad, so I cant download offline playlist from it. And ...

NarreN92

Casual Listener

2504 Views

2 replies

0 likes

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Solved!! Login issue.

Hello, I recently got spotify premium on my spotify account and tried to use it on my phone but I can't login!I got my spotify account using my facebook and therefor never got to choose a username. I can't login in using my email on my cell and I can...

Casual Listener

Hello, I recently got spotify premium on my spotify account and tried to use it on my phone but I can't login! I got my spotify account using my facebook and therefor never got to choose a usernam...

miltonc

Casual Listener

2149 Views

4 replies

0 likes

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I CANT REMOVE STARRED TRACKS FROM MY MOBILE!!

help! Igot a song stuck on my starred playlist on my mobile (sgs3). The song does not show on the star playlist on my computer, only on my phone. If i try to unstar the song i does'nt disapeer. It just stays there and after a couple of seconds its st...

Newbie

help! Igot a song stuck on my starred playlist on my mobile (sgs3). The song does not show on the star playlist on my computer, only on my phone. If i try to unstar the song i does'nt disapeer. It ...

755 Views

0 replies

1 likes

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spotify starts on a white screen

The last version of spotify presents a white screen when start in my Galaxy Y Pro. Using version 0.4.07 all works ok. I tried uninstalling, rebooting, deleting spotify stuff in SD Card, reinstalling... but continue not working. Somebody has another s...

Newbie

The last version of spotify presents a white screen when start in my Galaxy Y Pro. Using version 0.4.07 all works ok. I tried uninstalling, rebooting, deleting spotify stuff in SD Card, reinstalling....

NarreN92

Casual Listener

1293 Views

1 replies

0 likes

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Spotify rebooting Galaxy S2 when playing offline and connected to car via Bluetooth

Description When playing my offline playlists and connected to my car's stereo system via bluetooth, Spotify reboots my phone approximately every 30 minutes. What are the steps you took to get to the error/issue? Open Spotify on phone and play offlin...

Newbie

Description When playing my offline playlists and connected to my car's stereo system via bluetooth, Spotify reboots my phone approximately every 30 minutes.   What are the steps you took ...

569 Views

0 replies

0 likes

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Clicking sound at end of playlist

At the end of any given playlist my phone makes a random repeated clicking sound which is quite uncomfortable on the ears. This noise continues until I start a new song or exit Spotify . Anyone have any idea what this is about and how to make it stop...

Regular

At the end of any given playlist my phone makes a random repeated clicking sound which is quite uncomfortable on the ears.  This noise continues until I start a new song or exit Spotify . &...

darkfiber

Newbie

887 Views

1 replies

1 likes

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  • 1 replies
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Solved!! Offline playlists not syncing? Please come in here.

Of note: Several users have reported that theymanaged to resolve this issue by making more space available. Conversely, if you are experiencing issues, make sure you have enough free space. To report not being able to sync playlists stay here and rep...

Spotify Legend

Of note: Several users have reported that theymanaged to resolve this issue by making more space available. Conversely, if you are experiencing issues, make sure you have enough free space. &nbsp...

licenced

Community Legend

157249 Views

61 replies

4 likes

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  • 61 replies
  • 4 likes

m4a tracks will not play on my Galaxy Nexus

Hello gents, I finally got my m4a tracks from iTunes to play on my desktop client by installing quicktime...problem is that those same m4a tracks will NOT play on my ICS (4.0.4) Galaxy Nexus. This pretty much renders the Android Spotify app useless, ...

Regular

Hello gents, I finally got my m4a tracks from iTunes to play on my desktop client by installing quicktime...problem is that those same m4a tracks will NOT play on my ICS (4.0.4) Galaxy Nexus.  T...

csparks75

Regular

6282 Views

8 replies

0 likes

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Spotify premium

Moved to the appropriate section (Accounts,..)

Spotify Legend

Moved to the appropriate section (Accounts,..)

1238 Views

0 replies

0 likes

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Solved!! How do I unsubscribe from a playlist?

I accidentally subscribed to a playlist.. how on earth do I unsubscribe?? I can't see any options or details on how to do this. The mobile app is extremely frustrating to use!

Casual Listener

I accidentally subscribed to a playlist.. how on earth do I unsubscribe??  I can't see any options or details on how to do this.  The mobile app is extremely frustrating to use!

Talsit

Casual Listener

2879 Views

2 replies

0 likes

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Cannot view new Playlists using Android Device after I've created Playlists with a desktop/laptop

Hello. I checked in the forums and Spotify mobile FAQs and apparently since the latest Spotify upgrade there is no longer the ability using an Android device to download entire Albums to a Playlist or as their own Playlist. Android users have to down...

Newbie

Hello.  I checked in the forums and Spotify mobile FAQs and apparently since the latest Spotify upgrade there is no longer the ability using an Android device to download entire Albums to a Play...

480 Views

0 replies

0 likes

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Unable to sync Andrdoid with Spotify

The instructions online simply say to click on the computer desktop icon for the phone. Nothing happens. Does anyone have a suggestion? Spotify certainly doesn't have anything of assistance, and therefore will be receiving a cancellation in the not t...

Newbie

The instructions online simply say to click on the computer desktop icon for the phone. Nothing happens. Does anyone have a suggestion? Spotify certainly doesn't have anything of assistance, and ther...

licenced

Community Legend

466 Views

1 replies

0 likes

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No sound on next song on HTC Desire S

Just updated to version 0.5.0.1247.g94a8231b on android. Playing one song works fine, but when it gets to the next song there is no sound. The song progression bar moves and it look like it plays a song, but no sound. If I press the next song button ...

Casual Listener

Just updated to version 0.5.0.1247.g94a8231b on android. Playing one song works fine, but when it gets to the next song there is no sound. The song progression bar moves and it look like it plays a s...

0124nigel

Casual Listener

8552 Views

36 replies

2 likes

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  • 36 replies
  • 2 likes