Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
201890 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
546267 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
454164 Views
571 replies
38 likes
I just signed up for the Spotify 30 day free trial. I entered a payment method, got a receipt, and my account said I received the premium upgrade. But when I try to play the music on my android device, it continues try I tell me I need a premium upgr...
I just signed up for the Spotify 30 day free trial. I entered a payment method, got a receipt, and my account said I received the premium upgrade. But when I try to play the music on my android devic...
Casual Listener
4078 Views
7 replies
0 likes
Hello. When I choose a track further down than where it ended before when I try to skip a song with my samsung galaxy s3. I am effectively not able to create a point in my playlist that i can listen too.
Hello. When I choose a track further down than where it ended before when I try to skip a song with my samsung galaxy s3. I am effectively not able to create a point in my playlist that i can lis...
Music Fan
462 Views
1 replies
0 likes
When I sync, my songs go to the internal SD card (Samsung Gallaxy S1), much smaller than my 32 external SD. How can I sync to the external SD card? ThanksGuillermo Aranzabal
When I sync, my songs go to the internal SD card (Samsung Gallaxy S1), much smaller than my 32 external SD. How can I sync to the external SD card? Thanks Guillermo Aranzabal
Spotify
2773 Views
12 replies
0 likes
I have Spotify Premium, but when trying to log on (with Facebook) logon on my HTC Desire, it hangs, just displaying "Loading" forever. It works fine on my work phone (Sony Xperia Neo V), but I would like to use it on my private phone as well. I thoug...
I have Spotify Premium, but when trying to log on (with Facebook) logon on my HTC Desire, it hangs, just displaying "Loading" forever. It works fine on my work phone (Sony Xperia Neo V), but I would ...
Casual Listener
1040 Views
2 replies
0 likes
Yeah. I download a playlist on my android app (and premium account ofc) and it should then be on my phone to listen to at all times. However... if I either restart the phone or it's just idle for a longer period of time, it appears as not downloaded....
Yeah. I download a playlist on my android app (and premium account ofc) and it should then be on my phone to listen to at all times. However... if I either restart the phone or it's just idle for a l...
Casual Listener
794 Views
2 replies
0 likes
When syncing local tracks (MP3s) from a PC to android, where do the files go? Are they playable by other player apps? Since the new android version can't import local tracks on the phone, the only way to get them playable is to sync them from the PC ...
When syncing local tracks (MP3s) from a PC to android, where do the files go? Are they playable by other player apps? Since the new android version can't import local tracks on the p...
Community Legend
7904 Views
6 replies
0 likes
[I posted this on the Spotify Community Wish List Thread, but maybe it's better here.] Ever since I added the latest version, frequently, Spotify cuts the audio volume to zero. The track is shown as playing, but no sound! I've tested it all sorts of ...
[I posted this on the Spotify Community Wish List Thread, but maybe it's better here.] Ever since I added the latest version, frequently, Spotify cuts the audio volume to zero. The tr...
365 Views
0 replies
0 likes
I organized several albums (no local files) in Spotify in folders and playlists. Then I started synchronizing the music to my HTC Desire with both applications running. At first synchronizing worked fine. Now part of my playlists have been synchroniz...
I organized several albums (no local files) in Spotify in folders and playlists. Then I started synchronizing the music to my HTC Desire with both applications running. At first synchroniz...
381 Views
0 replies
0 likes
When I skip a song from the locked screen, the song playing info in the system bar is incorrect (it constenty shows the last song that was played). Doing the same thing in the unlocked mode works fine.
When I skip a song from the locked screen, the song playing info in the system bar is incorrect (it constenty shows the last song that was played). Doing the same thing in the unlocked mode works fin...
Regular
542 Views
1 replies
0 likes
I cant find a way to add any local tracks to my playlists - in the old app there used to be an item called "local music" which allowed you to browse all local stored music. This seems to be gone now. The beta version didnt have any problems playing l...
I cant find a way to add any local tracks to my playlists - in the old app there used to be an item called "local music" which allowed you to browse all local stored music. This seems to be gon...
Roadie
4837 Views
7 replies
4 likes
I seem to have lost the "Add to Queue" option on the menu of an album or track on Android. I'm on version 0.5.3.56. Anyone got any suggestions as to where it has gone?
I seem to have lost the "Add to Queue" option on the menu of an album or track on Android. I'm on version 0.5.3.56. Anyone got any suggestions as to where it has gone?
547 Views
0 replies
0 likes
Hi. I'm using Cyanogenmod 9 with the new version of Spotify. The problem is that CM9 have DSP Manager to adjust equalizer settings, and that one won't work with Spotify. The help file for DSP Manager states the following: DSP Manager is per-output au...
Hi. I'm using Cyanogenmod 9 with the new version of Spotify. The problem is that CM9 have DSP Manager to adjust equalizer settings, and that one won't work with Spotify. The h...
Music Fan
5845 Views
12 replies
1 likes
While listening to Spotify Free yesterday, an Ad (the voiced kind) popped up and said something along the lines of:"Hello Spotify Free users! You can now listen to Spotify on your cellphone for free. Not just a free trial, always free, always availab...
While listening to Spotify Free yesterday, an Ad (the voiced kind) popped up and said something along the lines of: "Hello Spotify Free users! You can now listen to Spotify on your cellphone...
Spotify Legend
861 Views
1 replies
0 likes
Hi there, I have sync'd two playlists on my HTC Desire. 500 tracks-ish. Android says Spotify is using 6MB of data: unlikely! Where can I check how much space spotify is using?
Hi there, I have sync'd two playlists on my HTC Desire. 500 tracks-ish. Android says Spotify is using 6MB of data: unlikely! Where can I check how much space spotify is using?
Casual Listener
3037 Views
1 replies
0 likes
I was wondering if there was a way to reorganize the music within a playlist after it has been downloaded to my phone. I only really use my starred playlist and on my phone the music is organized by download date. I want it to be organized by artist....
I was wondering if there was a way to reorganize the music within a playlist after it has been downloaded to my phone. I only really use my starred playlist and on my phone the music is organized by ...
Community Legend
656 Views
1 replies
0 likes
I have a HTC One X and was looking forward to getting Spotify running on my new phone. As soon as I open the app it allows me to sign in, displaying the data use message and licence agreement. However after accepting both it crashes and force closes....
I have a HTC One X and was looking forward to getting Spotify running on my new phone. As soon as I open the app it allows me to sign in, displaying the data use message and licence ag...
Newbie
5147 Views
19 replies
0 likes
Okay guys so I have an adroid phone, more specifically an LG Optimus V. Okay so I downloaded some files from a mixtape site and they are .mp3 format. So I logged into spotify and the tracks were listed in the local files. Now I'm trying to sync the l...
Okay guys so I have an adroid phone, more specifically an LG Optimus V. Okay so I downloaded some files from a mixtape site and they are .mp3 format. So I logged into spotify and the tracks were list...
527 Views
0 replies
0 likes
Question is in title really but ill expand. Say i have 2 playlists Playlist 1 Pop song Rock song Playlist 2 Country song Rap song OK still with me? Now I store both of those offline OK? Now if i make a new playlist, containing a song from EACH playli...
Question is in title really but ill expand. Say i have 2 playlists Playlist 1 Pop song Rock song Playlist 2 Country song Rap song OK still ...
Casual Listener
1078 Views
2 replies
1 likes
The application crashes everytime im starting it since the latest update. I have done a fabric re-install and i have tryed to re-install the program, Please help me. The worst part i that there is no support to call! Thanks / SAmuel
The application crashes everytime im starting it since the latest update. I have done a fabric re-install and i have tryed to re-install the program, Please help me. The worst part i ...
Community Legend
2074 Views
1 replies
0 likes
Just so you guys know, the starring system on Android does not function effeciently. When the user is looking at a list of tracks and presses on one until the menut comes up, they can then select to "Star" the song but then if the user selects that s...
Just so you guys know, the starring system on Android does not function effeciently. When the user is looking at a list of tracks and presses on one until the menut comes up, they can then select to ...
687 Views
0 replies
0 likes
