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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376355 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7567 Views

0 replies

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Track not available even though it is on my phone memory; Device not showing on desktop program

I added songs to my 'Starred' list from my computer's hard drive, as well as songs from Spotify's catalogue. I made the Starred playlist available offline, and the tracks from Spotify's catalogue are available but the tracks from my computer's hard d...

Newbie

I added songs to my 'Starred' list from my computer's hard drive, as well as songs from Spotify's catalogue. I made the Starred playlist available offline, and the tracks from Spotify's catalogue are...

530 Views

0 replies

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spoify off line

Is anyone having an issue with the app saying it's offline? And if so, HOW do I get it to go back online??

Newbie

Is anyone having an issue with the app saying it's offline? And if so, HOW do I get it to go back online??

CrabbyCarol

Casual Listener

1424 Views

6 replies

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Spotify does not work on HTC Desire V

Have downloaded the spotify app onto my HTC Desire V (Android version 4.0.3) and when I open the app it gives me a blank white screen with the spotify heading at the top of the screen next to a menu button (if I press the menu button a blank menu scr...

Casual Listener

Have downloaded the spotify app onto my HTC Desire V (Android version 4.0.3) and when I open the app it gives me a blank white screen with the spotify heading at the top of the screen next to a menu ...

licenced

Community Legend

1695 Views

4 replies

0 likes

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Offline Playlists Vanish

Spotify had been working with no problems on my Samsung Galaxy S2 until a few weeks ago but now it's playing up. I tried to add a song to my phone (rather than my usual, which is to add it on my laptop and then sync with my phone). By mistake I creat...

Newbie

Spotify had been working with no problems on my Samsung Galaxy S2 until a few weeks ago but now it's playing up.   I tried to add a song to my phone (rather than my usual, which is to add it...

354 Views

0 replies

0 likes

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can't download content to my android device?!

used the old version, content just won't download, if I select the item in the desktop app it shows "1 of xyz" with the highlighting for the space it will take and then it jsut dissapears, no error given. I then tried to install the beta app to see i...

Gig Goer

used the old version, content just won't download, if I select the item in the desktop app it shows "1 of xyz" with the highlighting for the space it will take and then it jsut dissapears, no error g...

tylercollier

Regular

2721 Views

3 replies

0 likes

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Can't search on mobile now that I signed up for Spotify Premium

During the 48-hour free trial I was able to search and play most any artist, song, album, etc. Now that I've signed up for Spotify Premium, the Android app will not search. I can click "search" and then begin typing, but no results ever populate. Can...

Newbie

During the 48-hour free trial I was able to search and play most any artist, song, album, etc.  Now that I've signed up for Spotify Premium, the Android app will not search.  I can click "s...

436 Views

0 replies

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Radio

how do i access the radio on my mobile (android)?  Can't find it...  

Newbie

how do i access the radio on my mobile (android)?  Can't find it...  

Richard

Community Legend

360 Views

1 replies

0 likes

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Snap / noise at beginning of songs

Hi, I'm using the android version of spotify on my Galaxy SII. So far everything works great. But at the beginning of some songs (and yes: I downloaded them, so no possible streaming problems) there is a snap / noise. Anybody has a hint?

Visitor

Hi,   I'm using the android version of spotify on my Galaxy SII. So far everything works great. But at the beginning of some songs (and yes: I downloaded them, so no possible streaming pro...

430 Views

0 replies

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Spotify not working on my phone

Hi Folks, Spotify has never worked on my mobile. Samsung Galaxy S. Installation was fine, but the app is always offline and every time I try to download a track it says 'The track is not available' Spotify always worked on my Iphone. Not sure whats h...

Newbie

Hi Folks,   Spotify has never worked on my mobile. Samsung Galaxy S. Installation was fine, but the app is always offline and every time I try to download a track it says 'The track is not a...

user-removed

Not applicable

1120 Views

2 replies

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Starred playlist never opens, see screenshot

When I tap the cell, nothing happens at all. Same for a long press. When I tap the corner arrow, the cell begins to expand as it does for other playlists throughout the app, but stops after a moment and all I get is what's in the screenshot below, th...

Casual Listener

When I tap the cell, nothing happens at all. Same for a long press. When I tap the corner arrow, the cell begins to expand as it does for other playlists throughout the app, but stops after a moment ...

FrederikWinther

Casual Listener

1470 Views

4 replies

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Dear Spotify, I (WE) need solutions: Playlist is not downloading / stuck in the middle of it

Dear Spotify, This is really frustrating. I made a nice "on-the-walk"-Playlist and can't download it. At first It won't download. Then I read in some Topics and Threads about it and reinstall the app as you commended. Then I want to download a big on...

Casual Listener

Dear Spotify,   This is really frustrating. I made a nice "on-the-walk"-Playlist and can't download it. At first It won't download. Then I read in some Topics and Threads about it and rein...

400 Views

0 replies

0 likes

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Solved!! Mobile App cuts out after 20 minutes (only stream, offline still works)

I bought a premium subscription a short while ago to replace Pandora and my mp3 SD card in phone (galazyS3). Everything works great, except after i stream music onto my phone while driving. After 15-20 minutes, no matter what, every time, it cuts out...

Casual Listener

I bought a premium subscription a short while ago to replace Pandora and my mp3 SD card in phone (galazyS3).  Everything works great, except after i stream music onto my phone while driving.&nbs...

DjDeso

Casual Listener

1621 Views

6 replies

0 likes

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Improving stations screen glitches

Whenever I press thumbs up or down the screen that comes up and says "improving station" glitches and flickers all over. I'm using TG's CM7 on my Motorola Triumph.

Newbie

Whenever I press thumbs up or down the screen that comes up and says "improving station" glitches and flickers all over.    I'm using TG's CM7 on my Motorola Triumph.

licenced

Community Legend

1051 Views

1 replies

0 likes

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Extremely slow Sync on Android

Has anyone found a resolution to the 'Slow Sync' problem? I've found countless forum posts on the topic, but nobody has found a fix (and there's been no official comment from Spotify). I've been testing against another popular competing music service...

Newbie

Has anyone found a resolution to the 'Slow Sync' problem? I've found countless forum posts on the topic, but nobody has found a fix (and there's been no official comment from Spotify).   I'v...

licenced

Community Legend

1261 Views

2 replies

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Installation on the second android device of spotify stops spotify from playing any music

Hi, Since I got my tablet, and I installed spotify on it. Spotify works great on my tablet but stops playing any music (offline or online playlists or searches) on my android phone (no it's not muted and audio works for other applications). It still ...

Casual Listener

Hi,      Since I got my tablet, and I installed spotify on it. Spotify works great on my tablet but stops playing any music (offline or online playlists or searches) on my android ...

kelam86

Casual Listener

519 Views

3 replies

0 likes

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Error on charge my playlist.

Hello, I've got spotify on my android. When I use spotify off line there are some playslist that no appear on my phone. But when i use spotify on line there's no problem. Can anybody help me. PD I've 12 playlist downloaded on my android. Is there a l...

Newbie

Hello, I've got spotify on my android. When I use spotify off line there are some playslist that no appear on my phone. But when i use spotify on line there's no problem.   Can anybody help ...

344 Views

0 replies

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Spotify stops and I get a black screen and a message that Spotify been stopped

I run Spotify premium on a Galaxy S2 4.0.4. Last week I cloud not get Spotify working. I get to the play list page and then Spotify freeze and the screen turns black. Then I got a message that Spotify been stopped. I have cleared all data and uninsta...

Casual Listener

I run Spotify premium on a Galaxy S2 4.0.4. Last week I cloud not get Spotify working. I get to the play list page and then Spotify freeze and the screen turns black. Then I got a message that Spotif...

591 Views

0 replies

0 likes

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Solved!! Ready to cancel my subscription - Unable to sync music from home computer to Evo

I have only been able to sync music to my phone a few times. I now have music pending and nothing is syncing to my phone. I bought an Sd card for more storage ,as that was the problem at first. It is very frustrating that I am paying for a service bu...

Casual Listener

I have only been able to sync music to my phone a few times. I now have music pending and nothing is syncing to my phone. I bought an Sd card for more storage ,as that was the problem at first. It is...

Ang6107

Casual Listener

1452 Views

3 replies

0 likes

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Spotify on PC doesnt find my Android

Hello. When i try to sync my phone on the computer with spotify, spotify cant find my phone. Its an LG Optimus 3D FYI.Now, im not trying to sync my playlists, but my local files. I have the latest version, my PC is on a Wire and my phone is on Wirele...

Newbie

Hello.   When i try to sync my phone on the computer with spotify, spotify cant find my phone. Its an LG Optimus 3D FYI. Now, im not trying to sync my playlists, but my local files. I have ...

Goodman

Spotify Legend

2177 Views

7 replies

0 likes

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Spotify won't stream to Last.FM

Hi, I have installed Spotify on my new Samsung Galaxy S3 and my question is now why it won't stream to my Last.Fm page? It keeps saying that 'authentication failed' because of wrong username or password but I have checked and edited it 10 times now a...

Casual Listener

Hi,   I have installed Spotify on my new Samsung Galaxy S3 and my question is now why it won't stream to my Last.Fm page? It keeps saying that 'authentication failed' because of wrong user...

licenced

Community Legend

649 Views

2 replies

0 likes

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