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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Solved!! Spotify local tracks wireless sync no longer works

Hi, For some reason my Android device no longer appears under "Devices" ever since the Spotify desktop client was updated this morning.. Is there anyway we can revert to old desktop software? Or is there any particular reason why this would stop work...

Casual Listener

Hi,   For some reason my Android device no longer appears under "Devices" ever since the Spotify desktop client was updated this morning..   Is there anyway we can revert to old des...

cadmielp

Roadie

5873 Views

18 replies

4 likes

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accidentaly removed a playlist

HeyI accidentally removed my playlist called "Dirge" with 396 songs in it. Any chance I can get it back

Newbie

Hey I accidentally removed my playlist called "Dirge" with 396 songs in it. Any chance I can get it back

214 Views

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Android: "The track is not available"

Hi, I keep getting the message "The track is not available" on my android phone (and sonos system), even if I have a premium account. The service status in Spotify is OK, and it's working well on my PC desktop. All devices were working OK until I ren...

Newbie

Hi,   I keep getting the message "The track is not available" on my android phone (and sonos system), even if I have a premium account. The service status in Spotify is OK, and it's wor...

Nichen

Newbie

51428 Views

38 replies

2 likes

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Help!!!!

I have a Samsung Galaxy Tablet 10.1. I downloaded the Spotify app and trialed for thew 48hr free Premium experience. Loved it, so then signed with payment for Unlimited, not the full Premium. I now cannot access any music, and my downloaded list is m...

Newbie

I have a Samsung Galaxy Tablet 10.1. I downloaded the Spotify app  and trialed for thew 48hr free Premium experience. Loved it, so then signed with payment for Unlimited, not the full Premium. I...

licenced

Community Legend

252 Views

1 replies

0 likes

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Can login/connect FB but cant login ?

Ive installed spotify on my new phone, can connect with facebook but then it asks me to login with a spotify username and pw? Ive never had to do this in the past.... Im a paid user... why cant i use my account?

Visitor

Ive installed spotify on my new phone, can connect with facebook but then it asks me to login with a spotify username and pw?   Ive never had to do this in the past.... Im a paid user... why...

268 Views

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Accessing spotify

My father created his spotfiy account using facebook. I currently own an LG Lucid syced with MY facebook. Now when i open the spotify app when i click login with facebook, it tries using MY facebook and there is not an option to login with ANOTHER fa...

Newbie

My father created his spotfiy account using facebook.  I currently own an LG Lucid syced with MY facebook.  Now when i open the spotify app when i click login with facebook, it tries using ...

licenced

Community Legend

255 Views

1 replies

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Pending on my local files plays list for a DROID2 hand device

I am a premium user and tried to sync my local itunes tracks from my computer to my phone. The sync completes without any problem but I get a pending on my local file playlist. Can anyone help me? I can see the other playlist. Thanks

Newbie

I am a premium user and tried to sync my local itunes tracks from my computer to my phone. The sync completes without any problem but I get a pending on my local file playlist. Can anyone help m...

251 Views

0 replies

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wont play on phone

dont know if this has been asked. i downloaded the spotify app for my phone. most of the songs work fine, but some are faded out and wont play. why is this? these work fine on my computer

Newbie

dont know if this has been asked. i downloaded the spotify app for my phone. most of the songs work fine, but some are faded out and wont play. why is this? these work fine on my computer

245 Views

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Transfering local files to smartphone without Wifi?

Hello there! I recently purchased a Samsung Galaxy S3, and naturally I wanted spotify on it to be able to listen to music, but I seem to have encountered a little problem. I used to have a HTC Legend phone, which's spotify had the option of syncronis...

Casual Listener

Hello there!   I recently purchased a Samsung Galaxy S3, and naturally I wanted spotify on it to be able to listen to music, but I seem to have encountered a little problem. I used to have a...

licenced

Community Legend

1634 Views

3 replies

2 likes

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latest Android app randomly stops playback

Hi -- I'm running the latest Android app on a Galaxy Nexus (GSM) with (stock) Android 4.0.4, and Spotify is frequently stopping playback for no apparent reason. The "currently-playing" track will stay in the notification bar as if it's stil playing, ...

Casual Listener

Hi -- I'm running the latest Android app on a Galaxy Nexus (GSM) with (stock) Android 4.0.4, and Spotify is frequently stopping playback for no apparent reason. The "currently-playing" track will sta...

Joe

Community Legend

8347 Views

43 replies

10 likes

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Android Resume in Playlist

Whenever I come back to Spotify for android it seams to have compleatly forgotten what playlist I was in and whereI am up to. I find this really anoying having it starting all the way back at the beginning of the playlist. Is there any option to remb...

Regular

Whenever I come back to Spotify for android it seams to have compleatly forgotten what playlist I was in and whereI am up to. I find this really anoying having it starting all the way back at the b...

troypjones

Regular

3338 Views

20 replies

2 likes

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Spotify - sort out your android app!

Nothing but problems with the android app. Fraid its a deal clincher for me. If you remove the functionality to listen to music from my phone (intentionally or not) when I am a premium member I am gonna cancel. Ever since the upgrade I have all of th...

Casual Listener

Nothing but problems with the android app. Fraid its a deal clincher for me. If you remove the functionality to listen to music from my phone (intentionally or not) when I am a premium member I am go...

342 Views

0 replies

1 likes

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Problem with randomly muting on my galaxy s3

Hi. Im having some problems with my galaxy s3 as spotify just randomly mutes songs, can happen right in the middle of songs or the beginning. tried reinstalling spotify, my whole phone etc, still the same problem. if i switch to a new song it starts ...

Casual Listener

Hi. Im having some problems with my galaxy s3 as spotify just randomly mutes songs, can happen right in the middle of songs or the beginning. tried reinstalling spotify, my whole phone etc, still the...

kdaniean

Newbie

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6 replies

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Solved!! Jelly Bean

So the long awaited Google Nexus 7 tablet was announced a couple of days ago and frankly it looks like a steal. My finger is hovering over the take my money now button but the one thing holding me back is whether Spotify will work with Jelly Bean (An...

Regular

So the long awaited Google Nexus 7 tablet was announced a couple of days ago and frankly it looks like a steal. My finger is hovering over the take my money now button but the one thing holding me ba...

timmmmy

Newbie

7567 Views

14 replies

0 likes

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Can't open spotify on my Galaxy s2

Hi everyone Spotify stpped working today on my phone. Tried to restart the phone, unstalled and re-installed spotify, restarted the phone again. Nothing is working, Spotify is crashing whenever I launch it, can't even access anything inside spotify a...

Casual Listener

Hi everyone   Spotify stpped working today on my phone. Tried to restart the phone, unstalled and re-installed spotify, restarted the phone again. Nothing is working, Spotify is crashing w...

licenced

Community Legend

542 Views

2 replies

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Solved!! Do I need premium to listen on my phone?

Should I have to have premium still to listen on my android? http://www.spotify.com/us/mobile/overview/ This seems to indicate that I should be able to listen for free... but if I'm misreading it could someone please clarify for me. I only ask becaus...

Casual Listener

Should I have to have premium still to listen on my android?   http://www.spotify.com/us/mobile/overview/    This seems to indicate that I should be able to listen for free... ...

jimbl

Regular

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6 replies

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Search in the new client shows only five first results for artists and albums?

I must be missing something here?On the desktop client i can click to get next five artist results e.g. but on the mobile client i cant find the possibility.-Dennis

Newbie

I must be missing something here? On the desktop client i can click to get next five artist results e.g. but on the mobile client i cant find the possibility. -Dennis

Curious

Newbie

339 Views

2 replies

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Quit.

My spotify just won't play music at all on my HTC REZOUND. I have premium. justinreed360 is my username.

Regular

My spotify just won't play music at all on my HTC REZOUND. I have premium. justinreed360 is my username.

jreed

Regular

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14 replies

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Spotify can't locate my phone over wi-fi

I know ALOT of other people have this problem, and I've read several other threads about it, and I've tried everything and it still can't find my over wifi. If Spotify don't make syncing with your phone available through USB, I will cancel my premium...

Casual Listener

I know ALOT of other people have this problem, and I've read several other threads about it, and I've tried everything and it still can't find my over wifi.    If Spotify don't make syn...

Jamedjo

Newbie

8234 Views

23 replies

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My offline playlists disappear and i have to keep re-downloading them onto my HTC Evo (Android)

I am a premium member in order to listen to spotify on my phone and the offline playslists are a big part of why i pay. I will download some playlists and then the next day open up spotify on my phone and they are no longer there in the "downloaded p...

Newbie

I am a premium member in order to listen to spotify on my phone and the offline playslists are a big part of why i pay.  I will download some playlists and then the next day open up spotify on m...

Goodman

Spotify Legend

29765 Views

19 replies

29 likes

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