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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111904 Views

26 replies

3 likes

  • 111904 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

225268 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 225268 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

582716 Views

79 replies

3 likes

  • 582716 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

479459 Views

577 replies

40 likes

Account
Free
  • 479459 Views
  • 577 replies
  • 40 likes

Galaxy Note - Audio stops playing after ~15 minutes?

Hey guys, I've got a weird issue... So I've got a Galaxy Note (N7000) and the spotify app stops playing audio after maybe 15-20 minutes and to fix it I need to load a radio station and then reload my playlist after the radio starts playing... Which i...

Casual Listener

Hey guys, I've got a weird issue...   So I've got a Galaxy Note (N7000) and the spotify app stops playing audio after maybe 15-20 minutes and to fix it I need to load a radio station and the...

neo-x

Community Legend

1417 Views

4 replies

0 likes

  • 1417 Views
  • 4 replies
  • 0 likes

SERIOUSLY hide unplayable tracks now!

Seriously for how long you joke me, provide this simple option to Android. So I can stop to watching those greyed out songs! Bye.

Visitor

Seriously for how long you joke me, provide this simple option to Android. So I can stop to watching those greyed out songs!   Bye.

neo-x

Community Legend

1647 Views

5 replies

0 likes

  • 1647 Views
  • 5 replies
  • 0 likes

samsung galaxy s3 wont log in

So whats going on is i bought the premium and installed the app and when i go to log in through facebook since i dont have a username or password what happens is it goes to facebook and says loading for a second and then the screen goes blank for a m...

Visitor

So whats going on is i bought the premium and installed the app and when i go to log in through facebook since i dont have a username or password what happens is it goes to facebook and says loading ...

David

Spotify Legend

1164 Views

4 replies

0 likes

  • 1164 Views
  • 4 replies
  • 0 likes

Spotify on my Samsung S3 starts playing at night

My S3/Spotify has woken me up two nights in a row by starting to play the last song I played during daytime. Last night it was 1am and this night 0am. Is this a known problem? Do I have to shutdown all Spotify-processes in the evening to prevent this...

Casual Listener

My S3/Spotify has woken me up two nights in a row by starting to play the last song I played during daytime. Last night it was 1am and this night 0am. Is this a known problem? Do I have to shutdown a...

PSjogren

Casual Listener

2240 Views

2 replies

1 likes

  • 2240 Views
  • 2 replies
  • 1 likes

my playlists dont work

today i have already got my premiun spotifu in my kobile and i have paid ten euros. the i tried this application at home and it worked very well. then i wen out and put the music on abd i realised that the music did not work as well as it hadm the so...

Newbie

today i have already got my premiun spotifu in my kobile and i have paid ten euros. the i tried this application at home and it worked very well. then i wen out and put the music on abd i realised t...

licenced

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

music wouldnt play

So recently my spotify wouldn't allow me to listen to any of my music, undowloaded or downloaded.... The song names would just appear faded. When I try to play it , it says track unavailable. Help would be awesome.

Casual Listener

So recently my spotify wouldn't allow me to listen to any of my music, undowloaded or downloaded.... The song names would just appear faded. When I try to play it , it says track unavailable. Help wo...

licenced

Community Legend

614 Views

3 replies

0 likes

  • 614 Views
  • 3 replies
  • 0 likes

No access to Local Files on HTC One X

I don't seem to be able to access any of the music that is on my HTC One X..anyone else had this issue or have a way round it?

Newbie

I don't seem to be able to access any of the music that is on my HTC One X..anyone else had this issue or have a way round it?

SteveBrammer

Community Legend

1558 Views

4 replies

1 likes

  • 1558 Views
  • 4 replies
  • 1 likes

i still cant log in

At first i couldnt log in because i didnt have premium but now when i do it still wont log in??? I dont like to pay for stuff that wont work...

Casual Listener

At first i couldnt log in because i didnt have premium but now when i do it still wont log in??? I dont like to pay for stuff that wont work...

licenced

Community Legend

889 Views

5 replies

0 likes

  • 889 Views
  • 5 replies
  • 0 likes

This app sucks!

I had the Iphone and was paying for the app and when i switched to android i started paying again yesterday.... the app wont even work at all! ive restarted my phone, took the battery out, uninstalled the app and reinstalled it, shut it down completl...

Newbie

I had the Iphone and was paying for the app and when i switched to android i started paying again yesterday.... the app wont even work at all! ive restarted my phone, took the battery out, uninstalle...

neo-x

Community Legend

920 Views

1 replies

0 likes

  • 920 Views
  • 1 replies
  • 0 likes

Offline

Can anyone confirm that when i have spotify online that any songs I play that are synced to my iPhone are played from the device (as they are when in offline mode) and not via my 3G allowance.

Regular

Can anyone confirm that when i have spotify online that any songs I play that are synced to my iPhone are played from the device (as they are when in offline mode) and not via my 3G allowance.

neo-x

Community Legend

710 Views

2 replies

0 likes

  • 710 Views
  • 2 replies
  • 0 likes

Unable to sync playlist/music to SD card (Using Premium)

I'm unable to sync my playlist/music to my SD card on my android device. It is only allowing me to save my music on my internal memory and I am running out of space. Is there any possible way I can sync my music to my SD card on my devices or to crea...

Casual Listener

I'm unable to sync my playlist/music to my SD card on my android device. It is only allowing me to save my music on my internal memory and I am running out of space. Is there any possible way I can s...

neo-x

Community Legend

4991 Views

7 replies

3 likes

  • 4991 Views
  • 7 replies
  • 3 likes

FINALLY solved my local file syncing problem

I have a Samsung Galaxy S3. Like a lot of other people I had the file local file syncing issue. I could "download" files from Spotify's servers that weren't local files, but I couldn't get it to copy files from my computer to my device. I tried every...

Newbie

I have a Samsung Galaxy S3.  Like a lot of other people I had the file local file syncing issue.  I could "download" files from Spotify's servers that weren't local files, but I couldn't ge...

neo-x

Community Legend

2641 Views

3 replies

2 likes

  • 2641 Views
  • 3 replies
  • 2 likes

Downloading Issues, International

Hi there, First, could someone knowledgeable have a look into this unaddressed issue: http://community.spotify.com/t5/Mobile-Android/Percentage-of-downloaded-tracks-reduced-after-every-app-start/m-p/137174 It seems to be unlike the other Android down...

Casual Listener

  Hi there,   First, could someone knowledgeable have a look into this unaddressed issue:   http://community.spotify.com/t5/Mobile-Android/Percentage-of-downloaded-tracks-red...

neo-x

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

How do I unsubribe from Sportify on my Samsung Galaxy S3?

Hi, I downloaded the sportify app on my phone and did not realise that you would be charged after 48 hrs. I have unistalled it from my phone but does this mean I will not e charged at all? Thanks

Newbie

Hi,   I downloaded the sportify app on my phone and did not realise that you would be charged after 48 hrs. I have unistalled it from my phone but does this mean I will not e charged at all?...

neo-x

Community Legend

579 Views

2 replies

0 likes

  • 579 Views
  • 2 replies
  • 0 likes

I can't use my spotify in my android,

On screen a message says: no internet conexion, and it's not true. Only my Spotify Premium doesn't work. All the apps, facebook, twitter, etc, works perfectly. What's the problem? I want my spotify every time, every day. Thanks

Newbie

On screen a message says: no internet conexion, and it's not true. Only my Spotify Premium doesn't work. All the apps, facebook, twitter, etc, works perfectly. What's the problem? I want my spotify e...

user-removed

Not applicable

639 Views

2 replies

0 likes

  • 639 Views
  • 2 replies
  • 0 likes

sin conexión a internet

Tengo Spotify Premiun, me han cobrado el recibo, exactamente ayer. Cuando intento buscar canciones o escuchar las playlist que he hecho, me dice: sin conexión a internet. Solo puedo escuchar las playlist descargadas. Tengo conexión wi-fi y también ta...

Newbie

Tengo Spotify Premiun, me han cobrado el recibo, exactamente ayer. Cuando intento buscar canciones o escuchar las playlist que he hecho, me dice: sin conexión a internet. Solo puedo escuchar las play...

carlengues

Casual Listener

1506 Views

2 replies

5 likes

  • 1506 Views
  • 2 replies
  • 5 likes

synced local files

how can i get them OFF my phone. I have unselected the local files from the app on my mac. But it still says I have 10.1G used.

Regular

how can i get them OFF my phone.  I have unselected the local files from the app on my mac.  But it still says I have 10.1G used.  

licenced

Community Legend

688 Views

2 replies

0 likes

  • 688 Views
  • 2 replies
  • 0 likes

galaxy tablet

I have downloaded latest spotify on tomy galaxy tablet.however if i try to playin offlineit says my licence has expired. What does this mean.technically challenged so simple advice would be appreciated.thanks

Casual Listener

I have downloaded latest spotify on tomy galaxy tablet.however if i try to playin offlineit says my licence has expired. What does this mean.technically challenged so simple advice would be appreciat...

GOBLUE80

Music Fan

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

my phone won't sync all my playlists

I recently bought a new android phone and when trying to sync my spotify playlists, the phone will only sync about 200 songs before it stops. I know it is not the SD card that is the problem as I just bought one with 16GB. Can someone tell me what se...

Casual Listener

I recently bought a new android phone and when trying to sync my spotify playlists, the phone will only sync about 200 songs before it stops. I know it is not the SD card that is the problem as I jus...

Peter__

Community Legend

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

problem with playlist folder ???

Dear moderator, Recently I noticed that I have some problems with a playlist folder on Spotify.The issue is that when I turn on Spotify on my personal computer I see no playlist folder at al. But , when I log on at Spotify on my Samsung galaxy S3 dev...

Regular

Dear moderator, Recently I noticed that I have some problems with a playlist folder on Spotify. The issue is that when I turn on Spotify on my personal computer I see no playlist folder at al. B...

hansplas8

Regular

661 Views

2 replies

0 likes

  • 661 Views
  • 2 replies
  • 0 likes