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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Inconsistent terms of Premium trial

It states on the mobile page (https://www.spotify.com/us/mobile/overview/) that listening is free, without requiring Premium. When I acquired and ran the android app, it said I had only a 48-hour trial to enjoy listening on mobile, and I see on my de...

Casual Listener

It states on the mobile page (https://www.spotify.com/us/mobile/overview/) that listening is free, without requiring Premium.  When I acquired and ran the android app, it said I had only a 48-ho...

licenced

Community Legend

389 Views

1 replies

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Feature request: Media Router API of JellyBean

The new Android 4.1 JellyBean has a new API/Button called Media Router. What it's doing?If you're connected to a Bluetooth Speaker or Headset you have a button within your app to quickly change between playback via Bluetooth or playback directly thro...

Casual Listener

The new Android 4.1 JellyBean has a new API/Button called Media Router.  What it's doing? If you're connected to a Bluetooth Speaker or Headset you have a button within your app to quickly...

Neckaros

Casual Listener

2577 Views

2 replies

3 likes

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Solved!! storage

Does the downloaded songs, or songs that have been synced to your phone when you star them...if you unstar them, do they free up storage space? I am about 94 percent completed but its telling me i'm low on space. how can i free some up? i have the sp...

Newbie

Does the downloaded songs, or songs that have been synced to your phone when you star them...if you unstar them, do they free up storage space? I am about 94 percent completed but its telling me i'm ...

licenced

Community Legend

938 Views

2 replies

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A multitude of issues and problems with Android app - and a possible solution for me

I've been avoiding posting on this forum as I've been hoping that Spotify would sort out my issues via email as I'd searched the forums and there didn't seem to be any fixes for the problems I was having . However, I first emailed Spotify on 14 June ...

Casual Listener

I've been avoiding posting on this forum as I've been hoping that Spotify would sort out my issues via email as I'd searched the forums and there didn't seem to be any fixes for the problems I was ha...

tahirk

Regular

7575 Views

6 replies

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Won't let me go online.

The new Android won't go online at all. This is regardless of whether using WiFi or 3G, regardless of logging in using acount or Facebook. When I'm connected to WiFi on my phone (Sony Ericsson Xperia Arc S) and select the go online button on the sett...

Newbie

The new Android won't go online at all. This is regardless of whether using WiFi or 3G, regardless of logging in using acount or Facebook. When I'm connected to WiFi on my phone (Sony Ericsson Xperia...

Christoffer

Community Legend

943 Views

1 replies

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spotify crash on android

spotify STOPPES or crashes idk , when i logg in to spotify the only thing that works is search i can't press playlist then the spotify crashes or stoppes

Newbie

spotify STOPPES or crashes idk , when i logg in to spotify the only thing that works is search i can't press playlist then the spotify crashes or stoppes

licenced

Community Legend

340 Views

1 replies

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Solved!! Getting music

I have a Motorola Zoom and am wondering why spotify does not work on it?

Casual Listener

I have a Motorola Zoom and am wondering why spotify does not work on it?

licenced

Community Legend

415 Views

1 replies

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Solved!! Spotify mobile (Android) won't authenticate last.fm account

Hi there. After the latest update to the Android version of Spotify, I have been having issues with getting my Android device to authenticate my last.fm account. Therefore I am also having problems scrobbling my music. Recently I also changed my pass...

Casual Listener

Hi there.   After the latest update to the Android version of Spotify, I have been having issues with getting my Android device to authenticate my last.fm account. Therefore I am also having...

nedenom

Newbie

9104 Views

31 replies

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New version ... Unable to play any music!! randomly crashes ... pain in the ass!

After an update to spotify I've been unable to play music well it plays about 10 seconds of music then jumps back to the play list, and this is for offline content. I've tried deleting the cache, re-installing, switching off a playlist from offline m...

Regular

After an update to spotify I've been unable to play music well it plays about 10 seconds of music then jumps back to the play list, and this is for offline content. I've tried deleting the cache, re-...

Gabbs

Regular

815 Views

7 replies

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Solved!! the track is not available

Ok so i had spotify working for like 2 or three days and eas loving it now every single song i would listen to says track not available. There is nothing that tells me what to do how to get em back,, upgrade, or how i can fix it... Loved this app but...

Newbie

Ok so i had spotify working for like 2 or three days and eas loving it now every single song i would listen to says track not available. There is nothing that tells me what to do how to get em back,...

christina5155

Newbie

8785 Views

8 replies

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Playback quality increases when offline mode selected while listening to offline playlists

I suspect Spotify still uses data when listening to offline playlists when mode is online. This also seems to result in a less than optimal (gappy) playback when that data connection becomes unavailable due to for example long a tunnel. When I select...

Newbie

I suspect Spotify still uses data when listening to offline playlists when mode is online. This also seems to result in a less than optimal (gappy) playback when that data connection becomes unavai...

licenced

Community Legend

326 Views

1 replies

0 likes

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Problems downloading playlists on my Android Incredible 2

So, I upgraded to the premium level in order to stream music on my new Android, Incredible 2 but every time I am trying to download a playlist it only shows the download bar and it stays on 0. Nothing happens. Nothing downloads. What's going on? Plus...

Newbie

So, I upgraded to the premium level in order to stream music on my new Android, Incredible 2 but every time I am trying to download a playlist it only shows the download bar and it stays on 0. Nothin...

Ragels91

Newbie

888 Views

4 replies

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I am SO annoyed!

I spent all night downloading some songs onto my SD card so that I could listen to music on the train (signal is naff on the route) We are talking about 5GB of songs. SO I do that and close down my phone to charge it. When I turn it on ( already on t...

Roadie

I spent all night downloading some songs onto my SD card so that I could listen to music on the train (signal is naff on the route)   We are talking about 5GB of songs. SO I do that and clos...

pcoventry76

Roadie

463 Views

2 replies

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Solved!! Too many issues...

So I recently decided to be brave and move from my iPhone 4S (have been an iphoner since 1st gen) and moved to the new Samsung Galaxy S3. All is going great and I am enjoying the device, but, my spotify experience has been completely ruined. First of...

Casual Listener

So I recently decided to be brave and move from my iPhone 4S (have been an iphoner since 1st gen) and moved to the new Samsung Galaxy S3.   All is going great and I am enjoying the device, b...

mannp

Roadie

2076 Views

12 replies

3 likes

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Solved!! Spotify local tracks wireless sync no longer works

Hi, For some reason my Android device no longer appears under "Devices" ever since the Spotify desktop client was updated this morning.. Is there anyway we can revert to old desktop software? Or is there any particular reason why this would stop work...

Casual Listener

Hi,   For some reason my Android device no longer appears under "Devices" ever since the Spotify desktop client was updated this morning..   Is there anyway we can revert to old des...

cadmielp

Roadie

5920 Views

18 replies

4 likes

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accidentaly removed a playlist

HeyI accidentally removed my playlist called "Dirge" with 396 songs in it. Any chance I can get it back

Newbie

Hey I accidentally removed my playlist called "Dirge" with 396 songs in it. Any chance I can get it back

220 Views

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Android: "The track is not available"

Hi, I keep getting the message "The track is not available" on my android phone (and sonos system), even if I have a premium account. The service status in Spotify is OK, and it's working well on my PC desktop. All devices were working OK until I ren...

Newbie

Hi,   I keep getting the message "The track is not available" on my android phone (and sonos system), even if I have a premium account. The service status in Spotify is OK, and it's wor...

Nichen

Newbie

51490 Views

38 replies

2 likes

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Help!!!!

I have a Samsung Galaxy Tablet 10.1. I downloaded the Spotify app and trialed for thew 48hr free Premium experience. Loved it, so then signed with payment for Unlimited, not the full Premium. I now cannot access any music, and my downloaded list is m...

Newbie

I have a Samsung Galaxy Tablet 10.1. I downloaded the Spotify app  and trialed for thew 48hr free Premium experience. Loved it, so then signed with payment for Unlimited, not the full Premium. I...

licenced

Community Legend

262 Views

1 replies

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Can login/connect FB but cant login ?

Ive installed spotify on my new phone, can connect with facebook but then it asks me to login with a spotify username and pw? Ive never had to do this in the past.... Im a paid user... why cant i use my account?

Visitor

Ive installed spotify on my new phone, can connect with facebook but then it asks me to login with a spotify username and pw?   Ive never had to do this in the past.... Im a paid user... why...

273 Views

0 replies

0 likes

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Accessing spotify

My father created his spotfiy account using facebook. I currently own an LG Lucid syced with MY facebook. Now when i open the spotify app when i click login with facebook, it tries using MY facebook and there is not an option to login with ANOTHER fa...

Newbie

My father created his spotfiy account using facebook.  I currently own an LG Lucid syced with MY facebook.  Now when i open the spotify app when i click login with facebook, it tries using ...

licenced

Community Legend

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
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