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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195011 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195011 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536380 Views

78 replies

3 likes

  • 536380 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Haryo11132

Visitor

440299 Views

566 replies

37 likes

Account
Free
  • 440299 Views
  • 566 replies
  • 37 likes

Re: subscription

Why on my android phone does it now say no internet connection available when I access the spotify app when there is an internet connection? Problem after problemAnd yet I have paid for the premium service

Casual Listener

Why on my android phone does it now say no internet connection available when I access the spotify app when there is an internet connection? Problem after problem And yet I have paid for the premium...

neo-x

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

My downloaded playlists disappear from mobile

Hello, 2 days ago all my downloaded playlist have disappear from mobile, I mean they are available on ALL but not IN DOWNLOADED, so I have lost more than 10Gb of downloaded music.What has happened? I´m talking with a partner who have premium too and ...

Newbie

Hello, 2 days ago all my downloaded playlist have disappear from mobile, I mean they are available on ALL but not IN DOWNLOADED, so I have lost more than 10Gb of downloaded music. What has happene...

Xemides

Regular

656 Views

2 replies

0 likes

  • 656 Views
  • 2 replies
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problem logging in

I downloaded the app and every time I try logging in it gives me a message "you appear to be logging in to spotify from a different country " any ideas ??

Newbie

I downloaded the app and every time I try logging in it gives me a message "you appear to be logging in to spotify from a different country " any ideas ??

308 Views

0 replies

0 likes

  • 308 Views
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a few questions of spotify

hey all questions for my android handy 1. if i buy spotify and then i miss a month is my whole music which i taken aubout spotify away or can i listen to it still ? 2.Is spotify legal ? ty for the answers mfg wurst123

Regular

hey all questions for my android handy 1. if i buy spotify and then i miss a month is my whole music which i taken aubout spotify away or can i listen to it still ? 2.Is spotify legal ? ty fo...

licenced

Community Legend

640 Views

4 replies

0 likes

  • 640 Views
  • 4 replies
  • 0 likes

htc wildfire.

hi can install spotify app but will not load or play, leaving me with a blank screen which i have to force app to close. please advise. thanks aidy

Casual Listener

hi can install spotify app but will not load or play, leaving me with a blank screen which i have to force app to close. please advise. thanks aidy

katmandu02

Casual Listener

479 Views

2 replies

0 likes

  • 479 Views
  • 2 replies
  • 0 likes

htc wildfire

hi app will install on my htc wild fire but will not load or play, screen going blank then have to force app to close. please advise, aidy

Casual Listener

hi app will install on my htc wild fire but will not load or play, screen going blank then have to force app to close. please advise, aidy

licenced

Community Legend

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
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data usage

Does my android tablet use my data even if listening offline?

Casual Listener

Does my android tablet use my data even if listening offline?

licenced

Community Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

skype stops spotify when pressing cancel.

Here's the situation: I'm in a chat window in skype. I press "send file" and choose "Gallery". Then i press "Cancel" in the Gallery. At that moment Spotify simply stops playing! When i press play in the widget it starts playing where it stopped. (Sam...

Casual Listener

Here's the situation: I'm in a chat window in skype. I press "send file" and choose "Gallery". Then i press "Cancel" in the Gallery. At that moment Spotify simply stops playing! When i press play in ...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

No sound on phone at all...

I had an issue that was not only affecting me not listening to music, but I had no sound at all. I found an app in Google Play named SoundAbout that fixed the issue. The phone works great now.

Newbie

I had an issue that was not only affecting me not listening to music, but I had no sound at all.   I found an app in Google Play named SoundAbout that fixed the issue.  The phone works ...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Playlists dont finish synching

Well, I try to synch my playlists and about half the songs get skipped then I try undownloading then downloading again to no avail. How do I get them ALL to download? It's irritating because if I'm playing a downloaded playlist off of 4G and it plays...

Regular

Well, I try to synch my playlists and about half the songs get skipped then I try undownloading then downloading again to no avail. How do I get them ALL to download? It's irritating because if I'm p...

antiuncle

Regular

1061 Views

5 replies

0 likes

  • 1061 Views
  • 5 replies
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Have premium but it doesn´t work on my android phone!!!!!

I got spotify premium again cuz something went wrong with my payment. My spotify premium works on my computer and it even says that i have premium and everything on this webpage when i sign in. But on my andorid phone it´s only offline mode, and noth...

Newbie

I got spotify premium again cuz something went wrong with my payment. My spotify premium works on my computer and it even says that i have premium and everything on this webpage when i sign in. B...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Solved!! Adding local file on phone to playlist in spotify

Hi I have a few music files on my phone that i have in some playlists already made in my normal phone player app. Now i want to add these files to spotify playlist but i am unable to find where i can add them. Do i really have to move the files to my...

Casual Listener

Hi   I have a few music files on my phone that i have in some playlists already made in my normal phone player app. Now i want to add these files to spotify playlist but i am unable to find ...

neo-x

Community Legend

8378 Views

6 replies

2 likes

  • 8378 Views
  • 6 replies
  • 2 likes

Spotify abd galaxy s3

Okay so I have had a premium account for a long time and noticed that virgin media was offering three months free premium so I thought save some cash and transfer my paid account to Virgin, This was done and all was fineUntil very recently, I now can...

Newbie

Okay so I have had a premium account for a long time and noticed that virgin media was offering three months free premium so I thought save some cash and transfer my paid account to Virgin, This ...

284 Views

0 replies

0 likes

  • 284 Views
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  • 0 likes

Solved!! Will "Radio" work when I'm outside the US?

Say, in Central America. I'm a so-called Premium customer. Thanks.

Visitor

Say, in Central America. I'm a so-called Premium customer. Thanks.

user-removed

Not applicable

1370 Views

6 replies

0 likes

  • 1370 Views
  • 6 replies
  • 0 likes

Droid X2 -- Immediate Force Close on Start Up

Hi. I've used Spotify on my iPad for sometime but my friend raves about it on his Android-based device. I want to switch to that device and, if it works well, go Premium so I can listen to off-line content. However, after downloading the app from Goo...

Regular

Hi.  I've used Spotify on my iPad for sometime but my friend raves about it on his Android-based device.  I want to switch to that device and, if it works well, go Premium so I can listen t...

jkail

Regular

1002 Views

2 replies

0 likes

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  • 2 replies
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worst android app I`ve come across

I don`t know who the coders are for spotify android, but you should seriously fire them. Haven`t seen this much bugs and failure in any app other than this. It`s like trying to play an MMO 10 years ago... Disconnects for no reason while everything el...

Casual Listener

I don`t know who the coders are for spotify android, but you should seriously fire them. Haven`t seen this much bugs and failure in any app other than this. It`s like trying to play an MMO 10 years a...

JoeStedman

Casual Listener

760 Views

1 replies

2 likes

  • 760 Views
  • 1 replies
  • 2 likes

Can't play tracks with greyed out artist/album

I have the premium sub... I created some playlists with the desktop app and all the tracks play fine, but on the mobile (android) app some won't play. This only seems to apply to tracks that have a greyed out artist and/or album. In some instances I ...

Casual Listener

I have the premium sub...   I created some playlists with the desktop app and all the tracks play fine, but on the mobile (android) app some won't play. This only seems to apply to tracks th...

meahtenoha

Spotify

3926 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

same issue

I have recived a reciept and paid for the premium, and yet am not able to access it on my app. I have tried uninstalling the app as well as logging off and back in. What do I do?

Newbie

I have recived a reciept and paid for the premium, and yet am not able to access it on my app. I have tried uninstalling the app as well as logging off and back in. What do I do?

user-removed

Not applicable

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Premium account listing as free?

Just started a road trip. Upgraded to premium. Try to play any songs: Sorry, you need to upgrade. It tells me to click here to upgrade. I click there, and the website tells me I have premium.ARRGh. This is spoiling the trip.Uninstalled. Rebooted. Rem...

Newbie

Just started a road trip. Upgraded to premium. Try to play any songs: Sorry, you need to upgrade. It tells me to click here to upgrade. I click there, and the website tells me I have premium. ARRG...

user-removed

Not applicable

413 Views

2 replies

0 likes

  • 413 Views
  • 2 replies
  • 0 likes

Solved!! Bug in profile handling - mixed accounts

Hi. Approx. 2 weeks ago I logged into Spotify on a friend's Android phone. Ever since that moment, when I login to Spotify anywhere (with my own login credentials, of course) Spotify claims I am her - it shows her name and picture in the top-right co...

Regular

Hi.   Approx. 2 weeks ago I logged into Spotify on a friend's Android phone. Ever since that moment, when I login to Spotify anywhere (with my own login credentials, of course) Spotify claim...

typo

Regular

605 Views

2 replies

0 likes

  • 605 Views
  • 2 replies
  • 0 likes