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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387449 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

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why can't spotify find my local files anymore?

I have ben using spotify for a while now, and i used to be able to transfer my mp3s to my phone and spotify found my local files. Lately spotify havent found my files and ask me to download playlist. I do not have the fles on my computer anymore, but...

Casual Listener

I have ben using spotify for a while now, and i used to be able to transfer my mp3s to my phone and spotify found my local files. Lately spotify havent found my files and ask me to download playlist....

711 Views

0 replies

0 likes

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Purchasing Spotify

Spotify will not let me purchase its unlimited edition on my HTC My Touch. It keeps taking me in circles. It says my phone's compatible. What do I do?

Newbie

Spotify will not let me purchase its unlimited edition on my HTC My Touch. It keeps taking me in circles. It says my phone's compatible. What do I do?

user-removed

Not applicable

400 Views

1 replies

0 likes

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No organization/search function in 'starred' songs

I find it to be a pick problem that I can't search or in any ways organize the 'starred' songs on the mobile app. I listen to music almost exclusively from songs that I have starred, so finding them again later on the go can be a pain. Also, the fact...

Visitor

I find it to be a pick problem that I can't search or in any ways organize the 'starred' songs on the mobile app.  I listen to music almost exclusively from songs that I have starred, so finding...

523 Views

0 replies

6 likes

  • 523 Views
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Missing Feature - ETA please Spotify

"View entire Library and hence to start playback of all tracks" Can Spotify provide an ETA on this feature? I'm now paying for something I'm not using Anyone here know who I can speak with to get an answer about this - it's making the difference betw...

Casual Listener

"View entire Library and hence to start playback of all tracks"   Can Spotify provide an ETA on this feature? I'm now paying for something I'm not using   Anyone here know who I can...

denism

Regular

473 Views

1 replies

0 likes

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  • 1 replies
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Currently playing song notification bug

when playing song and the next song starts playing the new notitfication will show the last song that was playing but if you pull down the notitifcation tray it shows correct song!

Music Fan

when playing song and the next song starts playing the new notitfication will show the last song that was playing but if you pull down the notitifcation tray it shows correct song!

cr0w5t3r

Regular

1717 Views

7 replies

0 likes

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HTC Phone stays offline - cant access playlists

Hello.My HTC Wildfire cant login to Spotify. I´ve got Premium and Spotify insists that I am offline, and thus I cannot play music.I`ve tried to clear cache and uninstall and then reinstall but the problem remain. What is the solution to my problem?

Newbie

Hello. My HTC Wildfire cant login to Spotify. I´ve got Premium and Spotify insists that I am offline, and thus I cannot play music. I`ve tried to clear cache and uninstall and then reinstall but th...

Alsi

Newbie

2076 Views

4 replies

1 likes

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Local files not being transfer to my new Galaxy SIII.

Hi. I recently bought a new Galaxy SIII phone and I wouldl ike to install spotify. I also have the Iphone 4s with all my music synced to be played without internet as I have the premium account. - My issue at the moment is that on my iphone, all the ...

Casual Listener

Hi. I recently bought a new Galaxy SIII phone and I wouldl ike to install spotify. I also have the Iphone 4s with all my music synced to be played without internet as I have the premium account. - My...

Sam

Spotify

393 Views

1 replies

0 likes

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Can't sync list, synced list keep disappearing.

I've alot of this posts but no solution at all, i guess the only way to get your voice heard is to spam, so i'm making a new post with the same issue just like everyone else did. When are they going to fix this issue? It's obv that the app aint worki...

Casual Listener

I've alot of this posts but no solution at all, i guess the only way to get your voice heard is to spam, so i'm making a new post with the same issue just like everyone else did. When are they going ...

Robin9326

Casual Listener

339 Views

1 replies

1 likes

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  • 1 replies
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Updated now it says I don't have premium

After I updated spotify today, I can't play music on my phone, it keeps saying I don't have premium and I need to get it, when I press get it comes to my profile that says I have, what's going on?

Newbie

After I updated spotify today, I can't play music on my phone, it keeps saying I don't have premium and I need to get it, when I press get it comes to my profile that says I have, what's going on?

Sam

Spotify

522 Views

3 replies

0 likes

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Cannot play playlist on Android after upgrading to premium

I upgraded to a premium account roughly an hour ago. Every time I choose a song to play, it says "Sorry, can't play this track. Only Premium users can stream on demand on mobile".

Newbie

I upgraded to a premium account roughly an hour ago. Every time I choose a song to play, it says "Sorry, can't play this track. Only Premium users can stream on demand on mobile". 

sharron

Regular

683 Views

4 replies

0 likes

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Spotify Apps Hype and We are hunted on Android Mobile?

Where can I find the Spotify Apps "Hype" and "We are hunted" in my Spotify App on the Android Mobile?

Casual Listener

Where can I find the Spotify Apps "Hype" and "We are hunted" in my Spotify App on the Android Mobile? 

David

Spotify Legend

514 Views

1 replies

0 likes

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Xperia Acro S LT26w Doesn't save offline playlist in SD Card

Hi everyone! I just bought a new LT26w and it goes perfect. When I isntall Spotify I configure my offline playlists (which are 20 Gb offline playlist), and it just get to download 11 Gb, which is the maximum storage capacity for the internal phone me...

Casual Listener

Hi everyone!   I just bought a new LT26w and it goes perfect. When I isntall Spotify I configure my offline playlists (which are 20 Gb offline playlist), and it just get to download 11 Gb, w...

olithicklegs

Casual Listener

866 Views

2 replies

0 likes

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this should be free

idc what you do to this post, just this should be free on mobile, screw paying for a premium account, you guys dont make the music

Regular

idc what you do to this post, just this should be free on mobile, screw paying for a premium account, you guys dont make the music

licenced

Community Legend

1544 Views

10 replies

0 likes

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Upgraded but my iPhone doesn't Seem 2 Know It!

I upgraded to Premium earlier today received my receipt via email, logged out and logged back in (nothing still telling me to upgrade), uninstalled and reinstalled app (still nothing), sent an email to support center (no response yet) why am I paying...

Newbie

I upgraded to Premium earlier today received my receipt via email, logged out and logged back in (nothing still telling me to upgrade), uninstalled and reinstalled app (still nothing), sent an email ...

374 Views

0 replies

0 likes

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30 day free trial won't work.

I just signed up for the Spotify 30 day free trial. I entered a payment method, got a receipt, and my account said I received the premium upgrade. But when I try to play the music on my android device, it continues try I tell me I need a premium upgr...

Casual Listener

I just signed up for the Spotify 30 day free trial. I entered a payment method, got a receipt, and my account said I received the premium upgrade. But when I try to play the music on my android devic...

Psylink

Casual Listener

3763 Views

7 replies

0 likes

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trouble with remote skipping in playlist.

Hello. When I choose a track further down than where it ended before when I try to skip a song with my samsung galaxy s3. I am effectively not able to create a point in my playlist that i can listen too.

Music Fan

Hello. When I choose a track further down than where it ended before when I try to skip a song with my samsung galaxy s3. I am effectively not able to create a point in my playlist that i can lis...

Leow

Music Fan

405 Views

1 replies

0 likes

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External SD card

When I sync, my songs go to the internal SD card (Samsung Gallaxy S1), much smaller than my 32 external SD. How can I sync to the external SD card? ThanksGuillermo Aranzabal

Casual Listener

When I sync, my songs go to the internal SD card (Samsung Gallaxy S1), much smaller than my 32 external SD. How can I sync to the external SD card? Thanks Guillermo Aranzabal

Rorey

Spotify

2278 Views

12 replies

0 likes

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Solved!! Longon hangs - Android/Facebook

I have Spotify Premium, but when trying to log on (with Facebook) logon on my HTC Desire, it hangs, just displaying "Loading" forever. It works fine on my work phone (Sony Xperia Neo V), but I would like to use it on my private phone as well. I thoug...

Casual Listener

I have Spotify Premium, but when trying to log on (with Facebook) logon on my HTC Desire, it hangs, just displaying "Loading" forever. It works fine on my work phone (Sony Xperia Neo V), but I would ...

Necator

Casual Listener

922 Views

2 replies

0 likes

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Offline playlists downloaded, but soon not downloaded...

Yeah. I download a playlist on my android app (and premium account ofc) and it should then be on my phone to listen to at all times. However... if I either restart the phone or it's just idle for a longer period of time, it appears as not downloaded....

Casual Listener

Yeah. I download a playlist on my android app (and premium account ofc) and it should then be on my phone to listen to at all times. However... if I either restart the phone or it's just idle for a l...

RealMusicLover

Casual Listener

707 Views

2 replies

0 likes

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Solved!! file location for synced local tracks?

When syncing local tracks (MP3s) from a PC to android, where do the files go? Are they playable by other player apps? Since the new android version can't import local tracks on the phone, the only way to get them playable is to sync them from the PC ...

Roadie

When syncing local tracks (MP3s) from a PC to android, where do the files go?  Are they playable by other player apps?   Since the new android version can't import local tracks on the p...

licenced

Community Legend

7683 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes