Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375636 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I've alot of this posts but no solution at all, i guess the only way to get your voice heard is to spam, so i'm making a new post with the same issue just like everyone else did. When are they going to fix this issue? It's obv that the app aint worki...
I've alot of this posts but no solution at all, i guess the only way to get your voice heard is to spam, so i'm making a new post with the same issue just like everyone else did. When are they going ...
Casual Listener
331 Views
1 replies
1 likes
After I updated spotify today, I can't play music on my phone, it keeps saying I don't have premium and I need to get it, when I press get it comes to my profile that says I have, what's going on?
After I updated spotify today, I can't play music on my phone, it keeps saying I don't have premium and I need to get it, when I press get it comes to my profile that says I have, what's going on?
Spotify
511 Views
3 replies
0 likes
I upgraded to a premium account roughly an hour ago. Every time I choose a song to play, it says "Sorry, can't play this track. Only Premium users can stream on demand on mobile".
I upgraded to a premium account roughly an hour ago. Every time I choose a song to play, it says "Sorry, can't play this track. Only Premium users can stream on demand on mobile".
Regular
667 Views
4 replies
0 likes
Where can I find the Spotify Apps "Hype" and "We are hunted" in my Spotify App on the Android Mobile?
Where can I find the Spotify Apps "Hype" and "We are hunted" in my Spotify App on the Android Mobile?
Spotify Legend
500 Views
1 replies
0 likes
Hi everyone! I just bought a new LT26w and it goes perfect. When I isntall Spotify I configure my offline playlists (which are 20 Gb offline playlist), and it just get to download 11 Gb, which is the maximum storage capacity for the internal phone me...
Hi everyone! I just bought a new LT26w and it goes perfect. When I isntall Spotify I configure my offline playlists (which are 20 Gb offline playlist), and it just get to download 11 Gb, w...
Casual Listener
844 Views
2 replies
0 likes
idc what you do to this post, just this should be free on mobile, screw paying for a premium account, you guys dont make the music
idc what you do to this post, just this should be free on mobile, screw paying for a premium account, you guys dont make the music
Community Legend
1495 Views
10 replies
0 likes
I upgraded to Premium earlier today received my receipt via email, logged out and logged back in (nothing still telling me to upgrade), uninstalled and reinstalled app (still nothing), sent an email to support center (no response yet) why am I paying...
I upgraded to Premium earlier today received my receipt via email, logged out and logged back in (nothing still telling me to upgrade), uninstalled and reinstalled app (still nothing), sent an email ...
359 Views
0 replies
0 likes
I just signed up for the Spotify 30 day free trial. I entered a payment method, got a receipt, and my account said I received the premium upgrade. But when I try to play the music on my android device, it continues try I tell me I need a premium upgr...
I just signed up for the Spotify 30 day free trial. I entered a payment method, got a receipt, and my account said I received the premium upgrade. But when I try to play the music on my android devic...
Casual Listener
3689 Views
7 replies
0 likes
Hello. When I choose a track further down than where it ended before when I try to skip a song with my samsung galaxy s3. I am effectively not able to create a point in my playlist that i can listen too.
Hello. When I choose a track further down than where it ended before when I try to skip a song with my samsung galaxy s3. I am effectively not able to create a point in my playlist that i can lis...
Music Fan
392 Views
1 replies
0 likes
When I sync, my songs go to the internal SD card (Samsung Gallaxy S1), much smaller than my 32 external SD. How can I sync to the external SD card? ThanksGuillermo Aranzabal
When I sync, my songs go to the internal SD card (Samsung Gallaxy S1), much smaller than my 32 external SD. How can I sync to the external SD card? Thanks Guillermo Aranzabal
Spotify
2184 Views
12 replies
0 likes
I have Spotify Premium, but when trying to log on (with Facebook) logon on my HTC Desire, it hangs, just displaying "Loading" forever. It works fine on my work phone (Sony Xperia Neo V), but I would like to use it on my private phone as well. I thoug...
I have Spotify Premium, but when trying to log on (with Facebook) logon on my HTC Desire, it hangs, just displaying "Loading" forever. It works fine on my work phone (Sony Xperia Neo V), but I would ...
Casual Listener
892 Views
2 replies
0 likes
Yeah. I download a playlist on my android app (and premium account ofc) and it should then be on my phone to listen to at all times. However... if I either restart the phone or it's just idle for a longer period of time, it appears as not downloaded....
Yeah. I download a playlist on my android app (and premium account ofc) and it should then be on my phone to listen to at all times. However... if I either restart the phone or it's just idle for a l...
Casual Listener
697 Views
2 replies
0 likes
When syncing local tracks (MP3s) from a PC to android, where do the files go? Are they playable by other player apps? Since the new android version can't import local tracks on the phone, the only way to get them playable is to sync them from the PC ...
When syncing local tracks (MP3s) from a PC to android, where do the files go? Are they playable by other player apps? Since the new android version can't import local tracks on the p...
Community Legend
7653 Views
6 replies
0 likes
[I posted this on the Spotify Community Wish List Thread, but maybe it's better here.] Ever since I added the latest version, frequently, Spotify cuts the audio volume to zero. The track is shown as playing, but no sound! I've tested it all sorts of ...
[I posted this on the Spotify Community Wish List Thread, but maybe it's better here.] Ever since I added the latest version, frequently, Spotify cuts the audio volume to zero. The tr...
314 Views
0 replies
0 likes
I organized several albums (no local files) in Spotify in folders and playlists. Then I started synchronizing the music to my HTC Desire with both applications running. At first synchronizing worked fine. Now part of my playlists have been synchroniz...
I organized several albums (no local files) in Spotify in folders and playlists. Then I started synchronizing the music to my HTC Desire with both applications running. At first synchroniz...
336 Views
0 replies
0 likes
When I skip a song from the locked screen, the song playing info in the system bar is incorrect (it constenty shows the last song that was played). Doing the same thing in the unlocked mode works fine.
When I skip a song from the locked screen, the song playing info in the system bar is incorrect (it constenty shows the last song that was played). Doing the same thing in the unlocked mode works fin...
Regular
475 Views
1 replies
0 likes
I cant find a way to add any local tracks to my playlists - in the old app there used to be an item called "local music" which allowed you to browse all local stored music. This seems to be gone now. The beta version didnt have any problems playing l...
I cant find a way to add any local tracks to my playlists - in the old app there used to be an item called "local music" which allowed you to browse all local stored music. This seems to be gon...
Roadie
4547 Views
7 replies
4 likes
I seem to have lost the "Add to Queue" option on the menu of an album or track on Android. I'm on version 0.5.3.56. Anyone got any suggestions as to where it has gone?
I seem to have lost the "Add to Queue" option on the menu of an album or track on Android. I'm on version 0.5.3.56. Anyone got any suggestions as to where it has gone?
473 Views
0 replies
0 likes
Hi. I'm using Cyanogenmod 9 with the new version of Spotify. The problem is that CM9 have DSP Manager to adjust equalizer settings, and that one won't work with Spotify. The help file for DSP Manager states the following: DSP Manager is per-output au...
Hi. I'm using Cyanogenmod 9 with the new version of Spotify. The problem is that CM9 have DSP Manager to adjust equalizer settings, and that one won't work with Spotify. The h...
Music Fan
5442 Views
12 replies
1 likes
While listening to Spotify Free yesterday, an Ad (the voiced kind) popped up and said something along the lines of:"Hello Spotify Free users! You can now listen to Spotify on your cellphone for free. Not just a free trial, always free, always availab...
While listening to Spotify Free yesterday, an Ad (the voiced kind) popped up and said something along the lines of: "Hello Spotify Free users! You can now listen to Spotify on your cellphone...
Spotify Legend
801 Views
1 replies
0 likes
