Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
116074 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Newbie
233580 Views
149 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
593562 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
487179 Views
580 replies
42 likes
I use Spotify premium because it is a great way to listen to all the music I want legally. I just can't understand why the Android app is so God awful. There is no method of sorting songs, searching through playlists or anything. Basically you are st...
I use Spotify premium because it is a great way to listen to all the music I want legally. I just can't understand why the Android app is so God awful. There is no method of sorting songs, searching ...
472 Views
0 replies
0 likes
Hello.Where can I access the charts (ie songs, albums, artists or currently downloaded more sound) through the mobile application? I ask because I see that you can not access that section (which is present in the computer program) through spotify mob...
Hello. Where can I access the charts (ie songs, albums, artists or currently downloaded more sound) through the mobile application? I ask because I see that you can not access that section (which is...
580 Views
0 replies
0 likes
It seems all the music i've added to my playlist, that are on my laptop are no longer working on my spotify mobile app.I've re-installed the app several times, and even re-added all my local tracks to my playlist again.I have an HTC EVO 4G, it's powe...
It seems all the music i've added to my playlist, that are on my laptop are no longer working on my spotify mobile app. I've re-installed the app several times, and even re-added all my local trac...
Newbie
420 Views
1 replies
0 likes
I have checked my bank payments and the premium account money was taken out but I can't download and songs!! Please sort it or I want a refund for the last month!!
I have checked my bank payments and the premium account money was taken out but I can't download and songs!! Please sort it or I want a refund for the last month!!
Newbie
632 Views
5 replies
0 likes
Hello spotify, When are we going to get the Real Android tablet version? A big fuss was made of 'The Real' ipad app a long time ago now (6 months): http://www.youtube.com/watch?v=yXdD-2wJUac But the app on my Motorola Xoom 10" tablet is still just a ...
Hello spotify, When are we going to get the Real Android tablet version? A big fuss was made of 'The Real' ipad app a long time ago now (6 months): http://www.youtube.com/watc...
Regular
1371 Views
4 replies
0 likes
What are you guys doing with my money? Not improving your software, that's for sure. Why can't I search for public playlists on my device? If I search for a word, I don't get any playlists in the results. Why can't I search for word fragments on my d...
What are you guys doing with my money? Not improving your software, that's for sure. Why can't I search for public playlists on my device? If I search for a word, I don't get any playlists...
Roadie
1205 Views
5 replies
3 likes
Where is option to hide unplayable content in Android app? Waiting for that option for too long.
Where is option to hide unplayable content in Android app? Waiting for that option for too long.
Roadie
453 Views
1 replies
0 likes
A lot of the time when I go to s listen to the radio on my phone, spotify will tell me I am offline and there arr no internet connections.... Though I know there is because I am using my phone to write this. help?
A lot of the time when I go to s listen to the radio on my phone, spotify will tell me I am offline and there arr no internet connections.... Though I know there is because I am using my phone to wri...
382 Views
0 replies
0 likes
im on the road 300 days a year and most times my internet connection is the same speed as the old isdn lines, so the offline mode is a lifesaver. but i have prefered to buy my premium in the shops along the way. now to the problem, i never get a mess...
im on the road 300 days a year and most times my internet connection is the same speed as the old isdn lines, so the offline mode is a lifesaver. but i have prefered to buy my premium in the shops al...
Spotify Legend
489 Views
1 replies
0 likes
It must be my fat thumbs or something but whenever i try to slide in a song using the radio feature, i have a constant battle between voting up/down and actually sliding in the track.. Mostly the up button win, but sometimes the down vote button win ...
It must be my fat thumbs or something but whenever i try to slide in a song using the radio feature, i have a constant battle between voting up/down and actually sliding in the track.. Mostly the...
375 Views
0 replies
0 likes
Simple question: If you have spotify premuim and you want to create an offline playlist. Do you have to buy these songs (extra costs?) Thx
Simple question: If you have spotify premuim and you want to create an offline playlist. Do you have to buy these songs (extra costs?) Thx
Not applicable
1299 Views
1 replies
0 likes
When I am downloading a playlist for offline listening I want to save it on my external SD card. I have a Samsung S3 with Android.
When I am downloading a playlist for offline listening I want to save it on my external SD card. I have a Samsung S3 with Android.
Community Legend
7135 Views
2 replies
0 likes
For some reason starting yesterday I no longer can login to Spotify on my Android Phone. Try 1: Open Spotify, login through Facebook. After that I can see my playlists for a very short time. After that a pop up is opening asking me for my native Spot...
For some reason starting yesterday I no longer can login to Spotify on my Android Phone. Try 1: Open Spotify, login through Facebook. After that I can see my playlists for a very s...
Spotify
1745 Views
2 replies
0 likes
After many years of loyalty to spotify our once great relationship has come to an end. After one problem after another with the android app i have decided to cancel my premium subscription. I have given the service many chances over the last year or ...
After many years of loyalty to spotify our once great relationship has come to an end. After one problem after another with the android app i have decided to cancel my premium su...
Casual Listener
3468 Views
24 replies
0 likes
I started paying for this on Friday, and it gave me a two day subscription for free. When I go to my account details, it says that I have premium service and it works on my computer. But, when I go to my cell phone, it tells me that I need to pay for...
I started paying for this on Friday, and it gave me a two day subscription for free. When I go to my account details, it says that I have premium service and it works on my computer. But, when I go...
567 Views
0 replies
1 likes
Is it possible/practical to put Spotify on the Cowon Z2? I get permission errors. If it helps, I am a Spotify Desktopop Premium user. Best - Anthony
Is it possible/practical to put Spotify on the Cowon Z2? I get permission errors. If it helps, I am a Spotify Desktopop Premium user. Best - Anthony
Not applicable
8421 Views
8 replies
0 likes
HiJust trying to listen to spotify radio and selected scouting for girls radio, a UK indie band. I get ollie murs x factor guy and Cheryl Cole for the second and third tracks? I select thumb down for both and get ok track then ollie murs again? I am ...
Hi Just trying to listen to spotify radio and selected scouting for girls radio, a UK indie band. I get ollie murs x factor guy and Cheryl Cole for the second and third tracks? I select thum...
Roadie
721 Views
2 replies
1 likes
Hi All, I followed the guide explaining how to do this : http://community.spotify.com/t5/Mobile-Android/Store-Data-offline-on-the-external-sd-card-on-Galaxy-S3/m-p/126404#M7595 However not my spotify is broken. The icon no longer appears on my phone,...
Hi All, I followed the guide explaining how to do this : http://community.spotify.com/t5/Mobile-Android/Store-Data-offline-on-the-external-sd-card-on-Galaxy-S3/m-p/126404#M7595 ...
Not applicable
651 Views
1 replies
0 likes
Do i have the latest version? (0.5.3.56)Or when does the new version come?
Do i have the latest version? (0.5.3.56) Or when does the new version come?
Community Legend
984 Views
4 replies
0 likes
Finally able to login on my Android device. Try to play a track and it tells me I need a Premium subscription which I already have. I click get premium anyway and log in to the webstie where it confirms that I have a Premium subscription but the app ...
Finally able to login on my Android device. Try to play a track and it tells me I need a Premium subscription which I already have. I click get premium anyway and log in to the webstie wh...
Community Legend
1482 Views
9 replies
0 likes
